background image

Programmer’s Guide, cont’d

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-14

 

Command/response table for SIS commands (continued)

Command

ASCII command

(host to switcher)

Response

(switcher to host)

Additional 

description

Information requests

Information request

I

V

X1)

X

X1!

•A

X1)

X

X1!

•S

X1@

1

X1@

2

...

X1@

9

]

V

X1)

X

X1!

 shows the number 

of available inputs and outputs 
for this configuration. 
A

X1)

X

X1!

 has no meaning 

for this product. 
S

X1@

1

X1@

2

...

X1@

9

 shows the 

board type installed in each 
slot.

Slot/plane/LC information

0*

X1#

I

X1$

a

X1$

b

X1$

c

...

X1$

p

]

Request part number

N

60-969-01

]

Request part number and 
Board configuration

*N

60-969-01.

X1@

1

X1@

2

X1@

3

X1@

4

X1@

5

X1@

6

X1@

7

X1@

8

X1@

9

]

N

  There are up to three separate sets of Extron firmware on which the switcher can report: the controller firmware, which 

is the overall control firmware; the Ethernet protocol firmware, which handles the Ethernet interface; and the latest 
optional Extron firmware update, which is available at 

www.extron.com

.

Query firmware version

Q

X1%]

Example:

Q

1.23

]

The factory-installed 
controller firmware version 
is 1.23 (sample value only).

Query controller firmware 
version (verbose)

0Q

X1%

-

X1^

-

X1^]

Provide a detailed status 
of the Ethernet protocol 
firmware, the controller 
firmware, and any firmware 
upgrade.  The firmware that 
is running is marked by 
an asterisk (*).  A caret (^) 
indicates that the firmware 
has a bad checksum or an 
invalid load.  ?.?? indicates 
that firmware is not loaded.

Response description:

Ethernet protocol firmware version-controller firmware version-updated firmware version

]

Example:

0q

Ethernet protocol

firmware

1.23-1.00(1.68-FOMX Series   -Wed, 20 Feb 2008 00:00:00 GMT)-1.00*(1.06-FOMX Series   -Mon, 17 Mar 2007 16:39:21 GMT)

Description

Fiber Matrix firmware version

Updated firmware version

* indicates the version running

Upload date and time

Request system status

X1&

X1&

X1&

X1&

X1&

X1&

X1&

X1*

X1(

X1(

X1(

X1(]

Response description:
+3.

3V•

+5V•+1.3V•+1.2V•+12V (backplane)•+12V (redundant PS)•+12V (primary PS)•Temp•Fan1 RPM•Fan2•Fan3•Fan4

]

Example:

S

3.27•4.95•1.31•1.22•12.00•12.06•12.12•+078.80•02909•02909•02909•02860

Backplane receiving 12.00 V

Internal temperature 78.8° F

Fan 1 rotating at 2,909 RPM

3.3 V power system at 3.27 V

N

 

X1)

 = Number (quantity) of inputs   

016, 032, 048, 064, 080, 096, 112, 128, or 144 

X1!

 = Number (quantity) of outputs   

016, 032, 048, 064, 080, 096, 112, 128, or 144 

X1@

 = Board installed 

 

0 = No board installed 

1 = 16x16 multimode board, 

 

 

2 = 16x16 singlemode board 

x = unknown board or mix 

X1#

 = I/O board slot number 

 

1 – 9 

X1$

 = Fiber optic transceiver module installed  0 = no module installed 

1 = multimode 

2 = singlemode 

X1%

 = Firmware version number to second decimal place (x.xx) 

X1^

 = Verbose firmware version-description-upload date/time 

X1&

 = Voltage 

 

Positive or negative voltage and magnitude 

X1*

 = Temperature 

 

Degrees Fahrenheit 

X1(

 = Fan speed (in RPM)

Summary of Contents for FOX 4G Matrix 14400

Page 1: ...FOX 4G Matrix 14400 Configurable Fiber Optic Digital Matrix Switcher 68 1539 50 Rev A 12 08 ...

Page 2: ...enden sollten Sie alle Sicherheits und Bedienungsanleitungen genau durchlesen und verstehen Aufbewahren der Anleitungen Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie aufbewahren damit Sie im Bedarfsfall darauf zurückgreifen können Befolgen der Warnhinweise Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der Benutzerdokumentation Keine Zusatzgeräte Verwende...

Page 3: ...e undesired operation The Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment i...

Page 4: ...allation Checklist 2 2 Get ready 2 2 Configure the Matrix 14400 2 2 Perform physical installation 2 2 Install software 2 2 Mounting the Switcher 2 2 UL guidelines 2 2 Mounting instructions 2 2 Rear Panel Cabling and Features 2 3 I O boards 2 4 Remote port 2 6 Ethernet connection 2 6 Cabling 2 7 RJ 45 connector wiring 2 7 Reset button and LED 2 8 Power 2 8 Fans 2 8 Front Panel Features 2 9 Reset Op...

Page 5: ...ymbol definitions 3 16 Command response table for IP Specific SIS commands 3 17 Special Characters 3 18 Chapter Four Matrix Software 4 1 Matrix Switchers Control Program 4 2 Installing the software 4 2 Software operation via Ethernet 4 3 Using the Matrix Switcher Control software 4 4 IP Settings Options window 4 7 Address and Name fields 4 8 Hardware Address field 4 8 Use DHCP checkbox 4 8 Date Ti...

Page 6: ...fields 5 5 Unit Name field 5 5 DHCP radio buttons 5 6 IP Address field 5 6 Gateway IP Address field 5 6 Subnet Mask field 5 6 MAC Address field 5 6 Firmware field 5 6 Model field 5 6 Part Number field 5 6 Date Time Settings fields 5 7 Passwords page 5 8 Email Settings page 5 9 Mail IP Address field 5 9 Domain Name field 5 10 Email Address fields 5 10 Firmware Upgrade page 5 10 File Management Tab ...

Page 7: ...ss A 2 Pinging to determine the Extron IP address A 3 Pinging to determine the Web IP address A 3 Connecting as a Telnet client A 3 Telnet tips A 4 Open A 4 Escape character and Esc key A 4 Local echo A 5 Set carriage return line feed A 5 Close A 5 Help A 5 Quit A 5 Subnetting A Primer A 6 Gateways A 6 Local and remote devices A 6 IP addresses and octets A 6 Subnet masks and octets A 6 Determining...

Page 8: ...FOX 4G Matrix 14400 Switcher 1 Chapter One Introduction About this Manual About the FOX 4G Matrix 14400 Switcher Definitions Features ...

Page 9: ... I J K L M N O P OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN A B C D E F G H I J K L M N O P OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN 1 16 17 32 33 48 49 64 65 80 81 96 97 112 113 128 129 144 FAN ASSIMBLY FAN ASSIMBLY 12V 0 3A MAX FOX HD SDI HD SDI IN POWER BUF...

Page 10: ... fiber optic transceiver modules The matrix switcher can be remotely controlled via its rear panel RS 232 RS 422 Remote port its rear panel LAN port and its front panel Configuration RS 232 port using either Extron s Windows based Matrix Switchers Control Program or the Simple Instruction Set SIS The SIS is a set of basic ASCII code commands that provide simple control through a control system or ...

Page 11: ...upport digital signals from 270 Mbs through 4 25 Gbps Switching flexibility The switcher provides individually buffered independent matrix switched outputs Tie any input to any or all outputs Quick multiple tie Multiple inputs can be switched to multiple outputs simultaneously This allows all displays outputs to change from source to source at the same time Input link detection In critical environ...

Page 12: ...mediately assumes the load of the failed primary supply A failed power supply is easily replaceable from the rear at any time without powering down the matrix and with no tools required Hot swappable fans The hot swappable externally mounted fans allow quick replacement to avert overheating in the case of a failure Fans can be replaced without powering down the switcher Operational flexibility Ope...

Page 13: ... those configurations when needed with a few simple steps via serial port or Ethernet control Rack mounting Rack mountable in any conventional 19 wide rack Power The matrix switcher s 100 VAC to 240 VAC internal hot swappable primary and redundant power supplies provide operational reliability and worldwide power compatibility Power supply status LEDs Front and rear panel LEDs indicate the status ...

Page 14: ...FOX 4G Matrix 14400 Switcher 2 Chapter Two Installation Setup Installation Checklist Mounting the Switcher Rear Panel Cabling and Features Front Panel Features Reset Operations ...

Page 15: ...an room ambient temperature Therefore install the Matrix 14400 in an environment compatible with the maximum ambient temperature Tma 122 F 50 C specified by Extron 2 Reduced air flow Install the equipment in a rack so that the amount of air flow required for safe operation of the equipment is not compromised 3 Mechanical loading Mount the equipment in the rack so that a hazardous condition is not ...

Page 16: ...T IN A B C D E F G H I J K L M N O P OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN A B C D E F G H I J K L M N O P OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN A B C D E F G H I J K L M N O P OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT I...

Page 17: ...UT IN OUT IN OUT IN OUT IN OUT IN 1 16 17 32 33 48 49 64 FAN ASSIMBLY Row 1 O 1 Row 3 Row 2 No board installed Row 4 I 1 O 2 I 2 O 3 I 3 O 4 I 4 O 5 I 5 O 6 I 6 O 7 I 7 O 8 I 8 O 9 I 9 O 10 I 10 O 11 I 11 O 12 I 12 O 13 I 13 O 14 I 14 O 15 I 15 O 16 I 16 O 33 I 33 O 34 I 34 O 35 I 35 O 36 I 36 O 37 I 37 O 38 I 38 O 39 I 39 O 40 I 40 O 41 I 41 O 42 I 42 O 43 I 43 O 44 I 44 O 45 I 45 O 46 I 46 O 47 ...

Page 18: ...to the Input LC connector Connect the far end of this fiber optic cable to the Optical 1 LC connector on a FOX 500 Tx transmitter or to any other compatible Extron fiber optic device N Or for the serial return receiver to transmitter function connect the far end of the cable to the Optical 2 connector on a receiver Input LED When lit the link is active light is received Å Output connector For all ...

Page 19: ... communication protocol and can operate at 9600 19200 38400 or 115200 baud rates See the Command Response table for IP Specific SIS commands in chapter 3 Programmer s Guide to configure all ports under SIS control If desired connect an MKP 2000 or MKP 3000 remote control panel to the switcher s RS 232 RS 422 connector Refer to the MKP 2000 Remote Control Panel User s Manual or the MKP 3000 User s ...

Page 20: ...t Ethernet requires CAT 5e UTP or STP cable at minimum RJ 45 connector wiring The Ethernet cable can be terminated as a straight through cable or a crossover cable and must be properly terminated for your application figure 2 5 Crossover cable Direct connection between the computer and the FOX 4G Matrix 14400 switcher Patch straight cable Connection of the FOX 4G Matrix 14400 switcher to an Ethern...

Page 21: ...itcher to restore the switcher to the default factory conditions N Factory loaded firmware is active until it is replaced or the power is cycled N Hard reset does not clear the current configuration Power e Primary and Redundant AC power connectors Plug standard IEC power cords into these connectors to connect the switcher to 100 VAC to 240 VAC 50 or 60 Hz power sources N For the most reliable pow...

Page 22: ...able N This port is independent of the rear panel Remote port and is not affected by changes to the rear panel port s protocol This front panel port s protocol can be changed under SIS command control only See the Command Response table for IP specific SIS commands in chapter 3 Programmer s Guide to configure all ports under SIS control N A front panel Configuration port connection and a rear pane...

Page 23: ...ndant Power Supply LEDs Green Indicates that the associated power supply is operating within normal tolerances Red Indicates that the associated power supply is operating outside the normal tolerances or has failed See chapter 6 Maintenance and Modifications to replace the power supply ...

Page 24: ...tory default firmware is no longer running look for the asterisk following the version number Use mode 1 to revert to the factory default firmware version if incompatibility issues arise with user loaded firmware 3 Hold down the Reset button for about 3 seconds until the Reset LED blinks once then press Reset momentarily 1 second within 1 second Mode 3 turns events on or off During resetting the R...

Page 25: ...en immediately press and release again RESET RESET RESET Release then immediately press and release again 6 seconds 9 seconds Press and hold the Reset button 3 seconds Reset LED flashes once Release then immediately press and release again Reset LED flashes twice Press and hold the Reset button Press and hold the Reset button Reset LED flashes three times IP Settings Reset Absolute Reset Events Re...

Page 26: ...ide Serial Ports Ethernet LAN Port Host to Switcher Instructions Switcher Initiated Messages Switcher Error Responses Using the Command Response Tables Command Response Table for SIS Commands Command Response Table for IP Specific SIS Commands Special Characters ...

Page 27: ...stop bit no flow control The ports can be configured to operate at the 9600 19200 38400 or 115200 baud rate N These two ports are independent of one another A front panel Configuration port connection and a rear panel Remote port connection can both be active at the same time N The switcher can operate at 9600 19200 38400 or 115200 baud rates but Extron recommends leaving these ports at 9600 baud ...

Page 28: ...ction Set SIS command only See the Command Response table for IP Specific SIS commands later in this chapter to configure both ports using an SIS command The optional 9 pin D to 2 5 mm mini jack TRS RS 232 cable part 70 335 01 figure 3 2 can be used for connection to the Configuration port 6 feet 1 8 m Part 70 335 01 5 1 9 6 Sleeve Gnd Ring Tip 9 pin D Connection TRS Plug Pin 2 Computer s RX line ...

Page 29: ...ted as a straight through cable or a crossover cable and must be properly terminated for your application figure 3 3 Crossover cable Direct connection between the computer and the FOX 4G Matrix 14400 switcher Patch straight through cable Connection of the FOX 4G Matrix 14400 switcher to an Ethernet LAN 12345678 Insert Twisted Pair Wires Pins RJ 45 connector Patch straight cable Side 1 Side 2 Pin W...

Page 30: ...t sends the copyright message If the switcher is password protected a password prompt appears below the copyright message 2 If the switcher is password protected enter the appropriate administrator or user password If the password is accepted the switcher responds with Login User or Login Administrator If the password is not accepted the Password prompt reappears Connection Timeouts The Ethernet l...

Page 31: ...ing is one or more characters Switcher Initiated Messages When a local event such as a front panel operation occurs the switcher responds by sending a message to the host The switcher initiated messages are listed below underlined c Copyright 2008 Extron Electronics FOX 4G Matrix 14400 Vx xx 60 696 01 The switcher initiates the copyright message when it is first powered on or when connection via I...

Page 32: ...mber too large E13 Invalid value out of range E14 Illegal command for this configuration E17 Timeout caused only by direct write of global presets E21 Invalid room number E24 Privilege violation Ethernet Extron software only Using the Command Response Tables The command response tables begin on page 3 9 Lower case letters are acceptable in the command field except where indicated for the gain and ...

Page 33: ...haracters and _ and spaces are valid X Room preset 10 maximum 0 current configuration for room N A Room preset is a stored configuration with all of the outputs assigned to a single room When a room preset is retrieved from memory it becomes the current configuration N The following characters are invalid in the name space and X Input number 001 144 X1 Number quantity of inputs 016 032 048 064 080...

Page 34: ...te above 8 In008 RGB Tie input 8 to all outputs Tie input to all outputs X InX Vid Example see Note above 10 In010 Vid Tie input 10 to all outputs Read ties N The view tie command and view tie command for RGB and the view tie command for video can be used interchangeably When the switcher is in verbose mode the response is OutX InX All RGB or Vid View output tie X X Input X is tied to output X Vie...

Page 35: ... character is a period Example 5 Rpr05 Recall preset 5 which becomes the current configuration Write room outputs EX X 1 X 2 X n MR See notes MprX X 1 X 2 X n N A room can contain a maximum of 144 outputs X s An output can belong to only one room The maximum number of rooms X is 10 If no room name is assigned the default name is Room X X 1 X 2 X n Example E8 3 04 5 6MR Mpr8 03 04 05 06 Outputs 3 4...

Page 36: ...iguration The tie command tie and tie commands are all valid SprX Example E 27P0 Spr27 Clear all ties in preset 27 27P12 5 10 09 3 2 3 8 Esc Brackets are shown to separate ties for clarity only Create global preset 27 which ties input 12 to output 5 input 10 to output 9 input 3 to output 2 and input 3 to output 8 Spr27 Read room outputs EX MR X X 1 X 2 X n Example E3MR Class 1 001 002 008 009 Outp...

Page 37: ...t tied to 16 sequential outputs starting from output X n is the starting output number Command description Response description preset X starting output X 1VC input X tied to X X tied to X 1 X tied to X 2 X tied to X 15 Vid Example 32 x 32 matrix E23 25 1VC 25 Output Response tied input input 2 tied to output 27 26 27 28 29 30 31 32 08 08 02 08 08 01 00 00 no tied input input 8 tied to output 28 3...

Page 38: ...me EX X NI NmiX X Example E1 Podium camNI Nmi01 Podium cam Name input 1 Podium cam Read input name EX NI X Write output name EX X NO NmoX X Example E1 Main PJ1NO Nmo01 Main PJ1 Name output 1 Main PJ1 Read output name EX NO X Resets Reset global presets and names EZG Zpg Clear all global presets and their names Reset one global preset EX ZG ZpgX Clear global preset X Reset all mutes EZZ Zpz Unmute ...

Page 39: ...arked by an asterisk A caret indicates that the firmware has a bad checksum or an invalid load indicates that firmware is not loaded Response description Ethernet protocol firmware version controller firmware version updated firmware version Example 0q Ethernet protocol firmware 1 23 1 00 1 68 FOMX Series Wed 20 Feb 2008 00 00 00 GMT 1 00 1 06 FOMX Series Mon 17 Mar 2007 16 39 21 GMT Description F...

Page 40: ...lnet connection or sent via a Web browser connection View file directory RS 232 RS 422 port and Telnet EDF filename1 date time length filename2 date time length filename3 date time length filenamen date time length of Bytes Left List user supplied files View file directory Web browser EDF Var file new array List user supplied files File 1 filename1 date1 filesize1 File 2 filename2 date2 filesize2 ...

Page 41: ... X4 Domain name Standard domain name rules apply for example xxx com N The following characters are invalid in a domain name space and The character is acceptable only as the lead in to the domain name such as extron com X4 E mail account 65 72 65 e mail recipient 1 66 2 67 3 72 recipient 8 X4 E mail address Typical e mail address format for example nnnn xxx com X4 Notification selections part 1 I...

Page 42: ...CI X3 Read hardware address ECH X3 Read of open connections ECC X3 Set subnet mask EX3 CS IpsX3 Read subnet mask ECS X3 Set gateway IP address EX3 CG IpgX3 Read gateway IP address ECG X3 Set administrator password EX3 CA Ipa X3 Read administrator password ECA X3 Reset clear administrator password E CA Ipa Set user password EX3 CU Ipu X3 Read user password ECU X3 Reset clear user password E CU Ipu ...

Page 43: ...M X4 X4 X4 X4 Set DHCP on or off EX4 DH IdhX4 X4 0 off 1 on Read DHCP on off status EDH X4 Set serial port parameters EX4 X4 X4 X5 X5 CP CpnX4 CcpX4 X4 X5 X5 Read serial port parameters EX4 CP X4 X4 X5 X5 Set serial port mode EX4 X5 CY CpnX4 CtyX5 X5 0 RS 232 1 RS 422 2 RS 485 Read serial port mode EX4 CY X5 Set verbose mode EX5 CV VrbX5 Read verbose mode ECV X5 Configure current port timeout E0 X...

Page 44: ...FOX 4G Matrix 14400 Switcher 4 Chapter Four Matrix Software Matrix Switchers Control Program ...

Page 45: ...eb site www extron com Installing the software The program is contained on the Extron Software Products CD ROM Install the software as follows N For full functionality install both of the following programs The Matrix Switchers Control Program The Firmware Loader 1 Insert the CD ROM into the drive The installation program should start automatically If it does not self start run Launch exe from the...

Page 46: ...s on page 3 18 to configure either port using an SIS command Software operation via Ethernet When a matrix switcher is connected to an Ethernet WAN or LAN up to 200 users can operate it locally or remotely using the Matrix Switchers Control Program See Ethernet connection in chapter 2 Installation for installation details Connection to the switcher via the Ethernet is password protected There are ...

Page 47: ...ure 4 3 appears Figure 4 3 Comm port selection window 2 Choose either the comm port that is connected to one of the switcher s serial ports IP LAN or Emulate If you selected a comm port check the baud rate displayed in the comm port selection window If you need to change the baud rate click on the Baud button and double click on the desired baud rate Available rates are 9600 19200 38400 and 115200...

Page 48: ...the value the factory specified default 192 168 254 254 is the correct value for this field b If the switcher is password protected click in the Password field and enter the appropriate administrator or user password c Click Connect If you logged on using the administrator password or if no password was required the program connects you to the matrix switcher with all of the administrator rights a...

Page 49: ...Matrix Software cont d FOX 4G Matrix 14400 Switcher Matrix Software 4 6 Figure 4 5 Extron Matrix Switchers Control Program window blank Figure 4 6 Sample program window complete ...

Page 50: ...ow figure 4 7 accessible via the Tools menu provides a location for viewing and if connected via either serial port or if logged on via the Ethernet port as an administrator editing settings unique to the Ethernet interface See appendix A Ethernet Connection for basic information about IP addresses None of the fields on this screen can be edited while you are logged on as a user Figure 4 7 Control...

Page 51: ... The address fields are grayed out and uneditable when DHCP is selected N Editing the addresses while connected via the Ethernet port can immediately disconnect the user from the FOX 4G Matrix 14400 Extron recommends editing this field using one of the RS 232 ports and protecting the Ethernet access by assigning an administrator s password to qualified and knowledgeable personnel only The Extron N...

Page 52: ...l field becomes a set time field with the time in the format HH MM SS 00 00 00 to 23 59 59 The GMT field becomes a set offset field with the offset in the format HH MM 12 00 to 14 00 2 Edit the field as desired to set the proper value For time remember to use 24 hour time Leading zeroes are optional 3 Press the Tab key on the keyboard or click in another field to exit the set date field 4 Click th...

Page 53: ...this screen by assigning an administrator s password to qualified and knowledgeable personnel only N An administrator password must be created before a user password can be created N The following characters are invalid in passwords space and Edit either password field as follows 1 Click in the desired Password field The pointer tool becomes a text cursor 2 Edit the case sensitive password as desi...

Page 54: ...Fans restored Mon 17 Nov 2008 11 21 48 Unit Name FOX 4G Matrix 1 04 29 B9 Unit IP Address 192 168 254 254 Figure 4 8 Typical e mail message from the switcher The radio buttons and checkboxes associated with each address field permit the administrator to specify e mail requirements for each recipient Edit these fields and controls as follows 1 Click in the desired E mail Addressee field The pointer...

Page 55: ...ted and shown is FOX 4G Matrix 14400 NOTE 1 Figure 4 9 Location of firmware upgrade files 2 Select the appropriate firmware file FOX 4G Matrix 14400 to download and click Download 3 Enter the requested personal information and then click Download to copy the firmware to your computer 4 Click Run on the next two screens figure 4 10 on the next page The PC downloads the firmware update from the Extr...

Page 56: ...atrix Software 6 4 5 4 Folder where firmware is installed This sequence is shown for example only For the FOX 4G Matrix 14400 the firmware file selected and shown is FOX 4G Matrix 14400 NOTE Figure 4 10 Downloading firmware upgrade files ...

Page 57: ... on the next page Ethernet connected firmware upload 11 This screen is shown for example only For the FOX 4G Matrix 14400 the firmware file selected and shown is FOX 4G Matrix 14400 NOTE Figure 4 11 Select files window 10 Navigate to the folder where you saved the firmware upgrade file Select the file N Valid firmware files must have the file extension S19 A file with any other extension is not a ...

Page 58: ...indow returns to the top N Valid firmware files must have the file extension S19 Any other file extension is not a firmware upgrade for your matrix switcher 12 Click Upload The File Loader advises you that using the Ethernet LAN port is preferred over using either serial port figure 4 13 To quit the firmware upload and start over using the LAN port click the Cancel button and return to step 3 Use ...

Page 59: ... enter 2 14 Click the OK button The Firmware Loader reports This process could take several minutes Please wait then displays a status bar that shows the progress of the upload When the upload is complete the Firmware Loader reports Unit resetting this can take some time please wait and then Transfer complete N Firmware upgrades using either serial port can take several minutes 15 When the Firmwar...

Page 60: ...e matrix switcher via any of the switcher s serial ports or the Ethernet port 2 Start the Matrix Switchers Control Program and connect to the FOX 4G Matrix 14400 switcher See Using the Matrix Switcher Control software in this chapter steps 1 through 4 starting on page 4 4 3 Click on Tools HTML File Manager 4 Click the Pick File s to Load to Server button An open file window appears 5 Navigate to t...

Page 61: ...reset as the current configuration Save as Allows the current set of ties to be saved as a preset Enter the preset number when prompted to do so Delete Allows the current preset to be deleted Changes Take Allows you to save to file any changes made to the displayed configuration Changes Cancel Returns to the previous screen undoing any changes you have made Trash can Drag and drop from an input or...

Page 62: ...e Firmware Allows you to replace the firmware that is coded on the switcher s control board without taking the switcher out of service See Updating firmware on page 4 12 IP Options Allows you to set IP options See IP Settings Options window on page 4 7 Hardware status Provides an overall view of the status of the matrix switcher including the power supply voltages the internal temperature the Remo...

Page 63: ...ts N Preset names are limited to 12 upper and lower case alphanumeric characters space _ and characters N The following characters are invalid in preset names and Show RS 232 Strings Displays the ASCII commands that are used by the current configuration You can refer to these for SIS programming Room configuration Allows you to assign outputs to rooms or delete outputs from rooms N A Room is a sub...

Page 64: ...n when you click the Take button are indicated by Figure 4 17 Ties shown as crosspoints Link detection options Allows you to set the link detection feature as follows To automatically refresh the display every 10 seconds To update the display whenever you refresh the screen To never sample and display the link status Icons in I O Boxes Erases any numbers in the I O boxes in the Control Program win...

Page 65: ...lecting the file NEW INI or clicking Cancel provides a blank setup window to get you started 4 Enter the file name under which you want to save any changes to the file and click OK 5 Select the number of video boards and audio boards and the matrix model for which you are preparing a configuration and click OK 6 Continue using the program as described on page 4 7 Using the help system For informat...

Page 66: ...FOX 4G Matrix 14400 Switcher 5 Chapter Five HTML Operation Opening the Switcher s Embedded Web Pages Status Tab Configuration Tab File Management Tab Control Tab Special Characters ...

Page 67: ...ield 3 Enter the Matrix IP address in the browser s Address field N If the local system administrators have not changed the value the factory specified default 192 168 254 254 is the correct value for this field 4 If you want the browser to display a page other than the default page such as a custom page that you have uploaded enter a slash and the file name to open N The browser s Address field s...

Page 68: ...led default startup page nortxe_index html figure 5 2 also known as the System Status page Status Tab System Status page The System Status page figure 5 2 provides an overall view of the status of the matrix switcher including individual voltages power supply status and fan status The System Status page is the default page that the switcher downloads when you connect to the switcher Access the Sys...

Page 69: ...on the Input Link page figure 5 3 Click the Input Link link to the left of the Status page to download the Input Link page The Input Link page automatically updates itself every 30 seconds to show the latest status of installed boards LC connector installation and input signal presence System Status Refresh Figure 5 3 Input Link page ...

Page 70: ...tions there are two levels of protection administrator and user Administrators have full access to all switching capabilities and editing functions Users can create ties create and recall presets set output mutes and view all settings with the exception of passwords IP Settings fields The IP Settings fields provide a location for viewing and editing settings unique to the Ethernet interface After ...

Page 71: ... the IP address to any valid value N IP address changes can cause conflicts with other equipment Only local system administrators should change IP addresses Gateway IP Address field The Gateway IP Address field identifies the address of the gateway to the mail server to be used if the switcher and the mail server are not on the same subnet Standard IP protocol rules apply to the Gateway IP address...

Page 72: ...ble allows you to then enter the offset from Greenwich Mean Time GMT N The Zone field identifies the standard time zone selected and displays the amount of time in hours and minutes that the local time varies from the GMT international time reference 4 Repeat steps 1 through 3 for other variables that need to be changed 5 If appropriate select the appropriate Daylight Saving radio button to turn o...

Page 73: ...r case alphanumeric characters Each password must be entered twice once in the Password field and then again in the Re enter Password field Characters in these fields are masked by asterisks If you do not want to password protect an access level leave the Password field and the Re Enter password field blank After entering the desired password in both fields click the Submit button N An administrat...

Page 74: ... each row of the e mail notification settings click the Edit button to make the fields available for editing The button changes to Save After editing the associated settings with click the Save button Passwords System Settings Firmware Upgrade Refresh Figure 5 7 Email Settings page Mail IP Address field The Mail IP Address field displays the IP address of the e mail server for the facility in whic...

Page 75: ...the recipient is to be e mailed of failures fixes both not notified or to be removed from the e mail list The Suspend option is useful for temporarily removing personnel from the e mail list when they are unavailable such as on travel or vacation Deleting an e mail addressee and clicking the Submit button removes the recipient from e mail notification completely Firmware Upgrade page The Firmware ...

Page 76: ...trix 14400 NOTE Figure 5 9 Firmware upgrade 7 Click the Browse button A Choose File window appears 8 Navigate to the folder where you saved the firmware upgrade file Select the file N Valid firmware files must have the file extension S19 A file with any other extension is not a firmware upgrade N The original factory installed firmware is permanently available on the FOX 4G Matrix 14400 switcher I...

Page 77: ...The files listed in figure 5 10 are shown for example only and may not be present on your switcher To delete a file click the Delete button associated with that file Upload your own files as follows N The following characters are invalid in file names space and 1 Click the Browse button 2 Browse through your system and select the desired file s N If you want one of the pages that you create and up...

Page 78: ...utput Group for Ties Figure 5 11 Set and View Ties page The page consists of a matrix of input rows and output columns selection buttons of two colors The amber buttons indicate ties The gray buttons indicate no ties N If you lose track of the input and output associated with a specific button let the mouse pointer rest over the button for a moment As shown on figure 5 10 a field pops up that iden...

Page 79: ...r pending appears in the button N Because of command length limitations in the browser you can make a maximum of 30 connections with a single Take command step 2 N To tie an input to all outputs click that input s input number 2 Click the Take button to make the configuration changes or the Cancel button to abandon the configuration changes Global Presets page You can save and recall global preset...

Page 80: ... N The following characters are invalid in preset names and If you do not rename an unassigned button the FOX 4G Matrix 14400 switcher names the preset as Preset the selected preset number Preset 08 for example If you do not rename an existing preset when it is overwritten the FOX 4G Matrix 14400 switcher retains the same name 4 Click the Accept button Recalling a preset To recall a global preset ...

Page 81: ...HTML Operation cont d FOX 4G Matrix 14400 Switcher HTML Operation 5 16 ...

Page 82: ...4G Matrix 14400 Switcher 6 Chapter Six Maintenance and Modifications Removing and Installing the I O Board or Blank Panel Removing and Installing the Power Supply Module Removing and Installing a Fan Module ...

Page 83: ...ond connector on the same block as a separate output N For proper cooling and air flow boards and or blank panels should be installed in all locations during normal switcher operations See figure 6 1 Each I O board is identified by the input and output numbers supported by the board position which are printed on the side of the fan modules 1 16 17 32 and so on The transceiver modules on fiber opti...

Page 84: ...IN OU T IN OU T IN A B C D E F G H I J K L M N O P OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN A B C D E F G H I J K L M N O P OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN A B C D E F G H I J K L M N O P OU T IN OU T IN OU T IN OU T ...

Page 85: ... it meets resistance 4 Gently seat the board or panel in the backplane 5 Tighten the left and right knurled knobs captive screws to lock the board or panel in place N If necessary use a screwdriver to tighten the knurled knobs captive screws Removing and Installing a Power Supply Module Removing a power supply module The two power supply modules primary power supply and redundant power supply are ...

Page 86: ... T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN A B C D E F G H I J K L M N O P OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN A B C D E F G H I J K L M N O P OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN A B C D E ...

Page 87: ... OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN A B C D E F G H I J K L M N O P OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN A B C D E F G H I J K L M N O P OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN OU T IN...

Page 88: ...n the flanges on the fan with the top and bottom fan guides figure 6 4 3 Gently slide the fan into the enclosure until the fan meets resistance 4 Gently seat the fan in the backplane 5 Tighten the top and bottom knurled knobs captive screws to lock the fan in place N If necessary use a screwdriver to tighten the knurled knobs captive screws 6 Secure the row identification plate to the fan ...

Page 89: ...Maintenance and Modifications cont d FOX 4G Matrix 14400 Switcher Maintenance and Modifications 6 8 ...

Page 90: ...FOX 4G Matrix 14400 Switcher A Appendix A Ethernet Connection Ethernet Link Subnetting A Primer ...

Page 91: ...ide 2 Pin Wire color Pin Wire color 1 White orange 1 White orange 2 Orange 2 Orange 3 White green 3 White green 4 Blue 4 Blue 5 White blue 5 White blue 6 Green 6 Green 7 White brown 7 White brown 8 Brown 8 Brown Crossover cable Side 1 Side 2 Pin Wire color Pin Wire color 1 White orange 1 White green 2 Orange 2 Green 3 White green 3 White orange 4 Blue 4 Blue 5 White blue 5 White blue 6 Green 6 Ora...

Page 92: ...s 32 time 10ms TTL 128 Ping statistics for 192 168 254 254 Packets Sent 4 Received 4 Lost 0 0 loss Approximate round trip times in milli seconds Minimum 0ms Maximum 0ms Average 0ms Figure A 2 Ping response Pinging to determine the Web IP address The Ping utility has a modifier a that directs the command to return the Web address rather than the numeric IP address At the DOS prompt type ping a IP a...

Page 93: ...t type password and then press Enter Connection to the switcher via the Ethernet can be password protected There are two levels of password protection administrator and user A person logged on as an administrator has full access to all FOX 4G Matrix 14400 switching capabilities and editing functions Users can select video and or audio for output select test patterns set RGB and audio mutes select ...

Page 94: ...echo by typing unset local_echo and then pressing Enter at the Telnet prompt If you are connected to the FOX 4G Matrix 14400 switcher and need to access the Telnet prompt to turn local echo off type the Escape character Ctrl Set carriage return line feed Unless commanded otherwise Telnet transmits a line feed character only no carriage return to the connected switcher when you press the Enter key ...

Page 95: ...0 see IP Settings Options window in chapter 4 Matrix Software and Email Settings page in chapter 5 HTML Operation When you are setting up the variables for e mail notification which may include subnetting the matrix switcher is the local device and the e mail server is the remote device IP addresses and octets Valid IP addresses consist of four 1 2 or 3 digit numeric subfields properly called octe...

Page 96: ...the value 0 the related octets of the local device s and remote device s IP addresses are masked Masked octets are not compared indicated by X in figure A 6 If the unmasked octets of the two IP addresses match indicated by in figure A 6 example 1 the two addresses are on the same subnet If the two unmasked fields do not match indicated by in figure A 6 example 2 and example 3 the addresses are not...

Page 97: ...Ethernet Connection cont d FOX 4G Matrix 14400 Switcher Ethernet Connection A 8 ...

Page 98: ...FOX 4G Matrix 14400 Switcher B Appendix B Specifications Part Numbers Accessories Specifications Part Numbers and Accessories ...

Page 99: ...n factors such as fiber type fiber bandwidth connector splicing losses modal or chromatic dispersion environmental factors and kinks Nominal peak wavelength 850 nm for multimode MM 1310 nm for single mode SM Transmission power Singlemode 5 dBm typical Multimode 5 dBm typical Maximum receiver sensitivity Singlemode 18 dBm typical Multimode 12 dBm typical Optical loss budget Singlemode 13 dB maximum...

Page 100: ... Instruction Set SIS Microsoft Internet Explorer ver 6 or higher Telnet General Power 2 positive negative 100 VAC to 240 VAC 50 60 Hz internal 400 watts each Enclosure without cards 100 watts at 115 VAC 60 Hz Enclosure fully loaded with 9 cards 235 watts at 115 VAC 60 Hz Each module card 15 watts at 115 VAC 60 Hz A redundant power supply is standard Temperature humidity Storage 40 to 158 F 40 to 7...

Page 101: ...ptic 16x16 I O board 70 771 02 Multimode fiber optic 16x16 I O board 70 771 01 Included parts These items are included in each order for a Matrix 14400 switcher Included parts Part number IEC power cords 2 Rubber feet FOX 4G Matrix 14400 User s Manual Extron Software Products CD Matrix Switchers Control Program Replacement configuration change parts The following parts can be ordered to change the...

Page 102: ...Part number MKP 1000 remote keypad Black 60 239 02 White 60 239 03 RAL9010 white 60 239 05 WT water tight black 60 239 52 WT water tight white 60 239 53 MCP 1000M master 60 298 01 MKP 2000 X X remote control panel Black 60 682 02 White 60 682 03 RAL9010 white 60 682 05 MKP 3000 Black 60 708 02 White 60 708 03 RAL9010 white 60 708 05 ...

Page 103: ...Specifications Part Numbers Accessories cont d FOX 4G Matrix 14400 Switcher Specifications Part Numbers Accessories B 6 ...

Page 104: ... Emirates Dubai This Limited Warranty does not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating conditions or non Extron authorized modification to the product If it has been determined that the product is defective please call Extron and ask for an Applications Engineer at 714 491 1500 USA 31 33 453 4040 Europe 65 383 4400 Asia ...

Page 105: ...USA Canada Only 1 919 863 1794 1 919 863 1797 FAX Extron Europe 800 3987 6673 Inside Europe Only 31 33 453 4040 31 33 453 4050 FAX Extron Asia 800 7339 8766 Inside Asia Only 65 6383 4400 65 6383 4664 FAX Extron Japan 81 3 3511 7655 81 3 3511 7656 FAX Extron China 400 883 1568 Inside China Only 86 21 3760 1568 86 21 3760 1566 FAX Extron Middle East 971 4 2991800 971 4 2991880 FAX ...

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