Extreme Networks ExtremeWare Version 7.8, Troubleshooting Manual

Page: 45 / 122

Dumping the “i” Series Switch System Memory
Advanced System Diagnostics and Troubleshooting Guide 45
Dumping the “
i” Series Switch System Memory
On “ i ” series switches, you can dump (copy and transfer) the contents of the system DRAM memory to
a remote TFTP host so that it can be passed to an Extreme Networks technical support representative
who will examine and interpret the dump results. The system dump only works through the Ethernet
management port.
NOTE
The system dump procedure is used only for troubleshooting, and should be used only with assistance
from Extreme Networks technical support.
Related Commands
configure sys-recovery-level
configure system-dump server
configure system-dump timeout
upload system-dump
show system-dump
Configuring an Automatic System Dump During System Recovery
You can configure the system dump as an automatic response to a software exception using the
configure sys-recovery-level
command. You can also initiate a system dump manually using the
upload system-dump
command.
NOTE
The system dump commands are available only on the “i” series switches.
To configure an automatic system dump as the system recovery response action, perform these steps:
• Configure the IP address of the remote TFTP dump server.
To configure the IP address of the remote TFTP dump server to which the dump is to be transferred
(if the system-dump option is specified in the
configure sys-recovery-level system-dump
command), use this command:
configure system-dump server <ip address>
The IP address must be reachable through the VLAN mgmt . This IP address is also used if no
IP address is specified in the
upload system-dump
command.
• Set a system dump timeout (optional).
To configure an optional timeout for the dump transfer (if the system-dump option is specified in the
configure system-recovery-level system-dump
command), use this command:
configure system-dump timeout <seconds>
The minimum non-zero value is 120 seconds. The recommended value is 480 seconds. The default is
0 seconds (no timeout).