EXTREME HEAT SOLAR
17
100
l
NO PRESSURE EVACUATED TUBE SYSTEM
10.8
Service plan
A limited 2 year warrantee applies to all EHS solar water heater components, subjected to the
compliance of the EHS service plan. An EHS approved installer should conduct the inspection of the
solar water heater according to the service and maintenance described in this document.
10.9
Area covered
The warrantee is valid in South Africa. Where the solar water heater is located at a distance of more
than 20 km from the EHS offices, the owner is responsible for the cost of transportation of any part
or components to and from the EHS office and site where the solar water heater is installed.
10.10
Warrantee exclusions
Warrantee to any parts or components of the solar water heater do are not covered during the
following instances:
Acts of God (force majeure), crime and terrorism.
Accidental damage, abuse, misuse, maltreatment, abnormal stress or strain, harsh or adverse
water conditions, contamination or corrosion from particles in the water supply, excessive water
pressure, excessive temperature or neglections of any kind to the hot water unit and solar
collector or their components.
Modifications, alterations or repairs not approved by EHS or not conducted by an EHS approved
installer.
Faulty or improper installation as described in this manual.
Vacuum tube glass is not covered by this warrantee.
Where the correct pressure valve is not installed on the cold water supply line feeding the
cistern tank.
When the overflow ports are being blocked off.
Any plumbing or electrical and associated parts are not covered by this warrantee.
Damage to any parts from incorrect installation or commissioning of the system.
Electrical elements.
Damage due to frost when inadequate thermal protection has been used.
10.11
Limitation of liability
EHS’s obligation is towards the solar water heater and its components and therefore will not be
responsible for loss or damage to furniture, ceilings, carpets, walls, foundation or any other
structural damage caused by malfunction of any of the solar water heater components or parts.
11
Contact information
For any queries or information please contact us at:
432 Asetileen Street, Silvertondale Extension 2, Pretoria
www.extremeheatsolar.co.za
[email protected]
Phone: +27 (0)84 326 2366
Fax: +27 (0)86 274 6621