A
MALGATOME
®
SD
U
SER
G
UIDE
PN#: X101456, Rev. C
Page 33 of 56
Troubleshooting
This section describes general troubleshooting information, including solutions to potential
problems.
Use the following assessment steps to confirm proper operation of the Amalgatome SD System. If you discover a
problem with any of these items, do not use the system; return it to Exsurco Medical for service. For additional
information, refer to the Warranty, Service, and Returns section.
•
Visually inspect the system for any signs of physical damage or wear:
o
Loose parts
o
Missing or loose screws
o
Signs of being dropped or bent
o
Areas with corrosion or pitting
•
Check for the proper turning of the depth adjustment knob and depth gauge.
•
Verify proper connection and fit of the pneumatic hose, ensuring that both ends of the pneumatic hose (to the
hand piece and the air or gas supply) fit properly to their mating receptacles.
•
Verify that the air supply is turned on and set to 100 psi and that the wall indicator or pressure gauge is
reading correctly while the system is running.
•
If no issues are observed during this assessment but performance issues are experienced, refer to the
troubleshooting table below.
Problem
Possible Solution
System fails to spin
excision ring blade
when activated
hand piece when
engaged with the
disposable excision
ring blade and lock
ring installed
•
Verify that the excision ring blade and its mating surfaces are free of lint and other
particulate which can hinder free movement of the excision ring blade.
•
Check the condition of the excision ring blade lock ring for any distortion or rough
edges that might prevent the excision ring blade from moving properly. In this case,
return the system to Exsurco Medical for service and repair.
•
Verify that the on/off button is working properly by sliding the
ON/OFF
lever to the
ON
position, and then pressing down on the lever to engage the motor. If the lever
does not press down on the on/off button, the system will not operate.
•
Check the system for any evidence of being dropped or damaged as this can affect the
operation and calibration of the depth gauge. In this case, return the system to Exsurco
Medical for service and repair.
•
Check pneumatic air hose for any potential leaks or cuts in it that would prevent the
proper pressure required to power device.
•
Remove the excision ring blade, cutting head, and hose from the drive unit. Turn the
pinion (gear) and check for free rotation. Rotation should feel smooth and consistent.
Otherwise it can indicate particulate in the motor or damaged bearings. If this is
observed, return the unit to Exsurco Medical for servicing or repair.
Summary of Contents for Amalgatome SD
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