Evolve ELR055SGB Series Product Manual Download Page 1

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800 Capitola Drive Suite 7

Durham, North Carolina, 27713

www.phononic.com

| 844.476.4202

5.5 cu. Ft. Undercounter

Medical-Grade Refrigerator

V1 Aug/2017

Summary of Contents for ELR055SGB Series

Page 1: ...800 Capitola Drive Suite 7 Durham North Carolina 27713 www phononic com 844 476 4202 5 5 cu Ft Undercounter Medical Grade Refrigerator V1 Aug 2017 ...

Page 2: ... Refrigerator 10 Inspecting for Damage 10 Unboxing and Locating 10 Identifying All Parts 10 Leveling 10 Providing Ventilation 11 Powering On and Power Cord Guidelines 12 Uninterruptable Power Supply UPS 13 LED Indicator 13 Checking the Glycol Sample Bottle 14 Preprogrammed Settings 14 Preset alarms alerts 15 Set Point Temperature 15 Loading Products for the First Time 15 Tips for Managing Door Ope...

Page 3: ...ert Values 23 Reading the LCD Temperature Display 23 Protect Plus Only Login and Unlock Door 24 Login 24 Unlock Lock Door 24 Access the Main Menu 25 Alarms 25 Data Log 27 Settings 27 Administrator Tools 29 Alarms 30 Active Alarms 30 Alarm Log 30 Alarm Settings 31 Data Log 31 Downloading Data 31 Uploading SilverPoint Data to a Computer 32 Clearing the Data Log after downloading 33 Reviewing Adjusti...

Page 4: ...Calibration 40 Periodic Product Maintenance 41 Use of cloth to wipe interior 41 Suitable products for cleaning interior exterior 41 Cleaning around ventilation area and precautions 41 Cleaning the Catch Tray 41 Frequently Asked Questions 42 Troubleshooting 44 Troubleshooting Problems 44 Customer Resolution 44 LED Display Issues 44 Interior Concerns 44 Product Warranty and Service 49 Product Specif...

Page 5: ...ly UPS battery backup power to protect precious content during power outage events SilverPoint Temperature Monitoring Upgrade SilverPoint is a temperature monitoring upgrade with optional USB downloadable local data and WiFi enabled remote data Access the SilverPoint web portal to create a multi unit temperature monitoring dashboard view historical records and set up email alert notifications The ...

Page 6: ...es 1 to 32 characters 8 to 32 characters Numeric 0 9 Alphabet a z and A Z Special SPACE _ Wireless Security Open security WPA PSK security WPA2 PSK security WPA Enterprise supported not implemented WPA2 Enterprise supported not implemented WEP supported not implemented EAP supported not implemented Association Keep Alive Time 0 seconds Disabled ...

Page 7: ...ator Account Registration A new user can start the registration process from the portal landing page http evolverefrigeration com silverpoint temperature monitoring by clicking on the login button and then register button By registering you are creating a master administrative account After submitting name e mail and password a verification e mail will be initiated to the user s e mail address Aft...

Page 8: ...m the dashboard by clicking on the Register Add Unit button The administrator may now enable disable e mail alerts manage units manage users and view manage unit data NOTE To receive e mail alerts the administrator and their assigned users must check the box ...

Page 9: ...rtification body to use less energy and cause fewer emissions that contribute to climate change The Evolve Protect Plus 5 5 cu Ft refrigerator for medical pharmaceutical and laboratory applications is the first solid state refrigerator to earn ENERGY STAR certification The compressor free design meets guidelines for the controlled storage of vaccines and pharmaceutical drugs while reducing energy ...

Page 10: ...ecommend you move the box as close as possible to its final location before you begin to unpack This unit is not provided with handles therefore it is recommended that two people move and remove the refrigerator from the packaging by lifting at the base of the refrigerator The packaged unit weighs nearly 150 pounds 63 6 Kg so lift it with caution Remove the lower packing strap and lift the top cov...

Page 11: ...ly If the fans run frequently the product may require more space for ventilation Please refer to the section on how to clean and troubleshoot the fan for more information Do not locate or store your refrigerator outdoors This model was designed for indoor use only and violation of this will void the terms of your warranty Warning Fan has moving parts product has uninsulated live parts and hot part...

Page 12: ... cord clearance and plug into a grounded three prong receptacle This outlet must be within reach to disconnect power source Note The electrical safety of this product may become impaired if the user chooses to disregard the power safety steps listed above Be careful not to plug into a wall outlet controlled by a wall switch to avoid accidentally switching off the refrigerator To function properly ...

Page 13: ...n you turn on your refrigerator verify that the LED indicator is working The LED indicator appears above the battery door The LED indicator illuminates green when the unit is on and running It illuminates red if there is a data log concern such as Low battery Full memory Data logging error A power outage would result in a flashing red or green light every 15 seconds Flashing green indicates contin...

Page 14: ... accessories Preprogrammed Settings The monitoring system alarms are preset to common Federal Drug Administration FDA and Center for Disease Control CDC industry standards for pharmaceutical drug and vaccine storage conditions Settings can be customized via the Settings and Alerts menus Temperature Display Alarm The display is preset to read the glycol sensor but can be changed to read the air sen...

Page 15: ...l reduce to conserve energy The unit will reach the air temperature setting rapidly Reaching glycol set point temperature will take longer When the unit is first plugged in and powered the Temperature Range Alarms are not enabled until the unit reaches its preset temperature range an offset of 3 C If the set point temperature is 4 C then the alarms are enabled when the unit reaches 7 C Loading Pro...

Page 16: ...limit this effect there are a few simple steps you can follow to reduce the number of times the door is opened as well as the duration it is left opened List a detailed inventory of the refrigerator s contents on a chart posted outside the unit to reduce the time spent searching for items when the door is opened Use clearly labeled bins to organize and quickly identify contents Avoid storing bever...

Page 17: ...ont Touch screen Display The touch screen display is located in the center of the upper console and is the single point of use for controlling the refrigerator The display is 4 3 diagonal landscape orientated and full color TFT LCD supporting 65K color ...

Page 18: ...ng the Battery 1 Open the I O Dock panel 2 Remove and replace the battery with only type CR123A 3 Close the I O Dock panel Battery Monitoring and Maintenance This battery backs up the data monitoring system only It does not run the cooling system of the refrigerator The monitoring system is designed to display an alert when the battery drops below 30 remaining capacity The battery serves to suppor...

Page 19: ...r PIN is required to unlock the refrigerator and gain access to stored product A Universal Password Pin is provided with the unit and must be entered upon the first initial login Keyed Door Lock Protect refrigerators can be equipped with a keyed lock A set of keys is provided for the door lock Verify that your pack contains two identical keys Additional keys for your refrigerator are available for...

Page 20: ...ear of the unit to collect and evaporate condensation Product Interior Interior Components Glycol temperature sensor port and sample bottle Air temperature sensors 2 External pass through port Adjustable shelving Protect Plus Only Adjustable LED lighting Sliding Basket ...

Page 21: ... is shipped with wire ties holding the shelves in place Remove the wire ties before using the refrigerator You may place the shelving wherever you choose by removing and relocating the support clips Navigating Evolve 5 5 cu ft Refrigerator Controls System Icons ...

Page 22: ...22 System Prompts System Alerts ...

Page 23: ...ttery Low Alarm 30 Remaining Memory Full Alarm 30 Remaining No Wifi Alarm 60 seconds disconnected Reading the LCD Temperature Display The Temperature Display is preset to show the Glycol Sensor reading measured in Celsius and to the tenth of a degree The current temperature date and time are displayed in every screen in the graphic user interface ...

Page 24: ...in entry screen 2 Tap in the appropriate 4 digit Password Pin a Universal Password Pin is provided with the unit and must be entered upon the first initial login 3 Tap Select the Check button Unlock Lock Door 1 After entering the Password Pin tap select Unlock 2 Tap select the Lock button to lock the door ...

Page 25: ... Door Ajar On On Off Yes Yes Door Ajar Interval 60 seconds 60 90 or 120 seconds n a n a Temperature Upper Threshold 8 C 4 5 9 C 5 C Increments 40 4 48 4 F 1 F Increments Yes Yes Temperature Lower Threshold 2 C 1 0 4 C 5 C Increments 33 6 33 7 F 1 F Increments Yes Yes Connection Off On Off Yes No Connection Delay Interval 1 minute 1 2 3 4 or 5 minutes n a n a ...

Page 26: ...0 40 50 n a n a Power Out On On Off Yes Yes 1 Active Alarms The Active Alarms screen displays a list of active alarms and is one of the ways that an alarm can be cleared 2 Alarm Log The Alarm Log screen displays a history of all alarms with the time and date each alarm occurred 3 Alarm Settings Alarm Settings is where the user adjusts and sets all unit alarms ...

Page 27: ... user has downloaded the data before clearing 4 Data Log Settings Data Log Settings is where the user can view and edit the Data Log frequency The data log feature is part of the local temperature monitoring accessory and can be added to any Evolve refrigerator Contact your sales representative for more information Settings Refrigerator Settings Type Default Setting Setting Option Door Lock Delay ...

Page 28: ...tion After Close 10 seconds 1 30 seconds Lighting Door Closed Off On Off LCD Brightness 75 Off 10 20 30 40 50 60 70 80 90 100 Date and Time MM DD YY Manual Set Data Log Local Off Off On Available as Option Local Log Interval 15 minutes 5 minutes 15 minutes 30 minutes 60 minutes 12 hours Data Log Remote Off Off On Available as Option Remote Log Interval 15 minutes 5 minutes 15 minutes 30 minutes 60...

Page 29: ...ave correct for data logging and alarm event purposes 5 Network Connection The WiFi Connection is where the user can view the connection status detect networks and enter associated passwords 6 Model Information System Information contains important unit information such as the product Serial Number MAC Address IP Address and battery health 7 System Settings System settings contains all of the user...

Page 30: ...trator PIN or password to complete 4 Load Settings Load settings allows you to load pre configured settings to a refrigerator Alarms Active Alarms The Active Alarms screen displays a list of active alarms and is one of the ways that an alarm can be cleared Tap Active Alarms to access the Active Alarms display Alarm Log The Alarm Log screen displays a list of recent alarms per alarm category ...

Page 31: ...t or right arrow lets you scroll through the possible Alarm Setting options Use the up or down arrow to scroll through the settings Data Log Data log is part of the local temperature monitoring accessory and can be added to any Evolve refrigerator Visit portal phononic com for more information Downloading Data ...

Page 32: ...lity issue with the USB drive OR the USB drive may have other files on the USB drive that interfere with the download It is recommended that the same USB drive is used for continuous data downloads Uploading SilverPoint Data to a Computer Our system allows you to upload your temperature logs to any USB flash drive for display and analysis on your spreadsheet software such as Microsoft Excel When y...

Page 33: ...33 Clearing the Data Log after downloading Clearing the log erases the memory and once erased the data cannot be recovered ...

Page 34: ...ogging feature set the time for Data Log Intervals turn on or off the Cloud Data Log and adjust the Cloud Sync Interval the intervals that the unit pushes sends data to the cloud Selecting the Local File Name will prompt the user to manually enter the name of the file storage of the unit Settings Temperature Set Point ...

Page 35: ...rtant display settings The Evolve 5 5 cu ft Medical grade Refrigerator will hold your set temperature to within 0 5 C Temperature Display Settings Temperature Display Settings is where the user selects the desired Display Sensor to Air or Glycol temperature reading By sliding the selection left or right this screen is also where Units are set to either C or F and setting the Unit Precision to whol...

Page 36: ...user can select between a 12 and 24 hour clock standard time or military time and AM or PM for a standard clock setting Using the numeric keypad the user enters the time and selects the check mark when finished If the user selects to set the date the user is prompted to enter the current date and can select from the US standard mm dd yy or the optional dd mm yy setting and selecting the check mark...

Page 37: ...37 Protect Plus Only Lighting Select Lighting to adjust the brightness level lighting on with door open and the duration of the lighting to remain on after closing the door WiFi Connection ...

Page 38: ...refrigerator Visit portal phononic com for more information Model Information Selecting System Information from the Settings menu enables the user to view the key system information on the unit This is an important area where the user can see the product Serial Number MAC Address IP Address and Firmware Versions Administrator Tools From the main menu Admin Tools is the section where users are list...

Page 39: ...n Alarms Data Log Settings Administrator Tools Sub Admin Alarms Data Log Settings User Alarms Data Log Firmware Firmware updates are conducted via the Admin Tools A firmware update is in a BIN file format The BIN file must be saved or uploaded to a USB drive The user will be ...

Page 40: ...the upload is complete the display screen will confirm that the new firmware has been successfully applied Calibration When Calibrating it is recommended to Calibrate the Control sensor first and allow time for the system to equilibrate before making any adjustments to Glycol An example of calculating an offset value Your NIST certified temperature reading is 3 7 C the unit reading is 4 2 C the of...

Page 41: ...ng on the stainless steel and leave it vulnerable to rust Cleaning around ventilation area and precautions Periodically inspect and monitor the ventilation area just above the door for dust accumulation It may be cleaned with a duster or vacuum cleaner with a dust attachment Do not remove the top cover Do not attempt to clean the power supply located below the fan assembly You could damage your un...

Page 42: ...ee performance Our thermal management solutions are tested according to the most demanding consumer and industrial product safely and reliability standards The heat pump meets or exceeds Telecordia and JEDEC electronic performance testing and certification standards In addition the heat pump is a UL recognized component Our products contain no mechanical parts eliminating the most common point of ...

Page 43: ...Firmware Main Menu Settings System Information The product Serial Number can also be found on the shipping label on the shipping box and on the product label on the back of the unit behind the rear cover Is the unit calibrated Can I calibrate my refrigerator The refrigerator can be ordered with a National Institute of Standards and Technology NIST certificate To ensure proper calibration in the wo...

Page 44: ...log download data and contact Phononic Customer Care Flashing Red Data logging error during power failure mode 15 second intervals Download data and clear the data log If continues flashing red possibly there s an issue with the backup battery power running low Replace it with appropriate battery see page 13 Not Lit Power failure and no battery backup power Change the battery and confirm that the ...

Page 45: ... its set point temperature Only be alarmed if you hear abnormal fan sounds How long do I have to wait before I can load the refrigerator Once the unit displays 4 C you are safe to start loading If loading with room temperature product we recommend loading the refrigerator in small increments to avoid raising the temperature above the controlled temperature zone What is the difference between an ai...

Page 46: ...hononic customer service if this persists System doesn t download data to the USB Did you confirm there is a USB icon on the icon bar Is the LED on USB illuminating Check the USB device to make sure there is space for the data file Try using a different USB memory stick ...

Page 47: ...connection dropped does my refrigerator reconnect automatically or do I have to make it reconnect Once connected the refrigerator will attempt to reconnect to the network If the unit is having troubles reconnecting check for changes in password unit position and router position My user display is unresponsive after I entered my WiFi password This is a normal delay associated with the unit trying t...

Page 48: ...ugh its process before trying to access the user interface buttons If you continue having problems you can press the reset button and upon reboot you can disable the WiFi network by selecting No Network from the list of network options I got a system error code Call Customer Care for assistance 844 476 4202 Did you remove the red tab to activate the battery contacts If the battery strength is low ...

Page 49: ... shall apply only if Phononic verifies the applicable defect upon examination 5 Any defects or other damages resulting from shipment of the unit are not covered by this warranty Phononic advises customers to carefully examine all shipments prior to acceptance and note all potential damage concerns on the appropriate shipping papers 6 Labor charges resulting from security clearance procedures safet...

Page 50: ...ir temperature Cooling System SilverCore refrigeration system with two PHP125 heat pumps Refrigerant R744 non flammable zero ozone depleting low toxicity Refrigerant charge quantity Force Accept System Cold Wall System 17g Max 30g Max Refrigerant Pressure rating 12410 kPa Energy consumption 3 5 kWh 24hrs 4 C set point and 25 C ambient Insulation HF245FA Display Full color 4 5 LCD with LED backligh...

Page 51: ...rth America REACH TUV Rheinland of North America Data Monitoring and Logging WiFi Connectivity May contain 2 4GHz 802 11 b g n compatible Memory 512 kb non volatile memory Access Ports Pass through port for additional monitoring probe USB port for exporting temperature monitoring data Temperature Sensors Interior Chamber Air 2 and Glycol 1 Environmental Operating Conditions Acceptable ambient temp...

Page 52: ... an experienced radio TV technician for help Warning Hazardous voltages are present To reduce the risk of electric shock DO NOT remove the rear cover on this product There are no user serviceable parts inside Please refer service to qualified personnel Radiation Hazard In order satisfy the FCC RF exposure limit for transmitting devices a separation distance of 20 cm should be maintained between th...

Page 53: ...ing Diagram Provided for informational purposes only For repairs or operating issues please contact Customer Care at 1 844 476 4202 Wiring diagram for Evolve 5 5 cu ft Medical grade Undercounter Refrigerator ...

Page 54: ... unit There are no user serviceable parts within the Evolve 5 5 cu ft 156 L product Symbols used in this Manual Used to indicate an electrical shock hazard Used when advice is given to prevent malfunction or injury Used to prohibit flammable items Used to advise not proceeding with an action Used to identify an Evolve Refrigerator SilverCore Cooling System or SilverPoint Embedded Monitoring System...

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