17
2-YEAR LIMITED WARRANTY
What this Warranty Covers -
Horizon Hobby, LLC
(Horizon) warrants to the original purchaser that
the product purchased (the “Product”) will be
free from defects in materials and workmanship
for a period of 2 years from the date of purchase.
What is Not Covered -
This warranty is not
transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or
due to improper use, installation, operation
or maintenance, (iii) modification of or to any
part of the Product, (iv) attempted service by
anyone other than a Horizon Hobby authorized
service center, (v) Product not purchased from
an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE,
HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY
AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
purchaser’s Remedy -
Horizon’s sole obligation
and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined
by Horizon to be defective. Horizon reserves the
right to inspect any and all Product(s) involved
in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon.
Proof of purchase is required for all warranty
claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASER’S
SOLE AND EXCLUSIVE REMEDY.
limitation of liability -
HORIZON SHALL NOT BE
LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS
OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY,
TORT, NEGLIGENCE, STRICT LIABILITY OR ANY
OTHER THEORY OF LIABILITY, EVEN IF HORIZON
HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price
of the Product on which liability is asserted. As
Horizon has no control over use, setup, final
assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting
damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the purchaser or user are not prepared
to accept the liability associated with the use
of the Product, purchaser is advised to return
the Product immediately in new and unused
condition to the place of purchase.
law -
These terms are governed by Illinois law
(without regard to conflict of law principals).
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state. Horizon reserves the right
to change or modify this warranty at any time
without notice.
WARRANTY SERVICES
Questions, Assistance, and Services -
Your local
hobby store and/or place of purchase cannot
provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact your local distributor
or Horizon directly. This will enable Horizon to
better answer your questions and service you
in the event that you may need any assistance.
For questions or assistance, please visit our
website at www.horizonhobby.com, submit
a Product Support Inquiry, or call the toll free
telephone number referenced in the Warranty
and Service Contact Information section to
speak with a Product Support representative.
Inspection or Services -
If this Product needs
to be inspected or serviced and is compliant
in the country you live and use the Product in,
please use the Horizon Online Service Request
submission process found on our website or
call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note
that original boxes may be included, but are not
designed to withstand the rigors of shipping
without additional protection. Ship via a carrier
that provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted
at our facility. An Online Service Request is
available at http://www.horizonhobby.com/
content/_service-center_render-service-
center. If you do not have internet access,
please contact Horizon Product Support to
obtain a RMA number along with instructions
for submitting your product for service. When
calling Horizon, you will be asked to provide
your complete name, street address, email
address and phone number where you can be
reached during business hours. When sending
product into Horizon, please include your RMA
number, a list of the included items, and a brief
summary of the problem. A copy of your original
sales receipt must be included for warranty
consideration. Be sure your name, address, and
RMA number are clearly written on the outside
of the shipping carton.
