PRIMACY
LAMINATION
45
Partial or incorrect printing
1
Check the print settings
Check that no area of the card design to be printed is outside the print margins.
Check the document orientation (portrait or landscape) in the Evolis Premium Suite
®
configuration.
2
Check the interface cable
If irregular characters are printed, check that you are using the USB cable supplied with your printer.
Check the connection between the computer and the printer.
Try using another cable of the same type.
3
Check that the printer is clean
Clean the printer, especially the cleaning roller.
See the maintenance chapter.
4
Check that the cards are clean
Keep your cards protected from dust.
5
Check the ribbon
Check that the ribbon is fitted correctly.
Check that the ribbon spools freely.
6
Check the print head
If straight horizontal lines appear on the printed cards, it is likely that the print head is dirty or damaged.
See the chapters on maintenance and troubleshooting. If the problem persists, contact an Evolis reseller or visit the website at
www.evolis.com
.
