19
Exchange or free repair
Not applicable
Paid repair
Refund (add ��% of the price
to the depreciated price)
Exchange after charging
the repair fee and applying
the depreciated price
Refund (depreciated price)
Refund at the purchase price
Exchange or
refund at the purchase price
Exchange after
charging the repair fee
Paid repair
Paid repair
Exchange or
refund at the purchase price
Repair parts are available but cannot be repaired
Repair is not possible
If repair is possible
Repair is not possible because the service provider
does not have parts during the repair period
The service provider lost the product requested
by the consumer for repair
Same failure occurs the third time
Failure occurs the fifth time due to
defects in several parts
Repair is
available
Exchange is not available
The replaced part has a breakdown that requires
major repair within one month of purchase
Major repairs are required within one month of purchase
Major repairs are required within �� days of purchase
Malfunctions
in performance
under normal
conditions
within the period
of possession
Failure due to
intention or
negligence of
the consumer
Consumer Damage Type
Compensation
Within the warranty period After the warranty period
Free Service
In accordance with the consumer damage compensation regulations, we guarantee the product as follows. When service is
requested, Everybot Service Center will provide services. Detailed information on compensation will be notified within � days
from the requested date, and damage compensation will be resolved within �� days from the notification date.
Malfunctions due to
consumer negligence
Product not malfunctioning
Other cases
Paid Service
[Please read the user manual before contacting the service center as a service fee will be charged if it is not a malfunction.]
The warranty period of
the product is � year.
Model
Serial Number
Date of Purchase
Product Warranty
• Malfunctions due to incorrect use of
electric capacity.
• Malfunctions due to external shock or drop.
• Malfunctions due to the use of consumables
or optional products not specified by Everybot.
• Malfunctions due to repair by a person
other than engineers from suppliers as
designated by Everybot.
• Malfunctions caused by failure to follow
the safety information in the user manual.
• Requesting after-sales service due to lack
of familiarity with the user manual
• Problems due to the external environment,
such as radio waves or wired signals
• Errors in the initial installation of the
delivered product
• Request for product management and
removal of foreign matters in accessories
• Malfunctions due to natural disasters.
(lightning, fire, salt damage, and water damage)
• When a consumable part has reached
the end of its lifespan.
