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Please contact 1-844-883-1872 for further assistance.
Safety Information (continued)
IMPORTANT ELECTRICAL GROUNDING INFORMATION
WARNING:
Risk of electric shock. Can shock, burn, or kill. To reduce the risk of electrical shock during pump operation, ground and bond
the pump and motor as follows:
A. To reduce risk of electrical shock from metal parts of the assembly other than the pump, bond together all metal parts accessible at the well
head (including metal discharge pipe, metal well casing, and the like). Use a metal bonding conductor at least as large as the power cable
conductors running down the well to the pump’s motor.
B. Clamp or weld (or both if necessary) this bonding conductor to the grounding means provided with the pump, which will be the equipment-
grounding terminal, the grounding conductor on the pump housing, or an equipment-grounding lead. The equipment-grounding lead, when
provided, will be the conductor having green insulation; it may also have one or more yellow stripes.
C. Ground the pump, motor, and any metallic conduit that carries power cable conductors. Ground these back to the service by connecting a
copper conductor from the pump, motor, and conduit to the grounding screw provided within the supply-connection box wiring compartment.
This conductor must be at least as large as the circuit conductors supplying the pump.
Warranty
The manufacturer warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material
and workmanship for a period of thirty-six (36) months from the date of the original consumer purchase. If, within thirty-six (36) months
from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at the manufacturer’s
option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only and not
to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This limited warranty does not cover
repair when normal use has exhausted the life of a part or the equipment.
The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is based on
purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or replacement of original
purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase). Purchaser pays all removal,
installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return the product to your retail store - contact Everbilt Customer Service at 1-844-883-
1872.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it
was purchased or to the factory immediately after the discovery of any alleged defect. The manufacturer will subsequently take corrective
action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty
expires. Warranty is not transferable and does not apply to products used in commercial/rental applications.
Pre-Installation
BEFORE YOU BEGIN – SELECTING THE CORRECT PUMP
Before you remove and reinstall your submersible well pump, it is important to review your well condition and the pumps capabilities.
WELL LOG INFORMATION
The driller that drilled your well should have given you a ‘well log’ summarizing the:
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Depth that the well was drilled, i.e. 170 ft. from the surface
□
Depth to what level the water rose in well, i.e. 130 ft. from the surface
□
Depth to what level the water dropped to with the test pump pumping in your well, i.e. dropped 20 ft. to 150 ft. from the surface (130 ft.
- see B plus 20 ft.) when pumping continuously
□
The gallons per minute your pump pumped, i.e. 10 GPM
In some counties this information is recorded at the health office or other offices of the county and/or the driller may have retained the
information in the driller’s file. You need a copy of the well log or this information from the well log. If you cannot find the well log, you will
need to drop a weighted string in the well to:
□
Record the depth when it hit the bottom of the well.
□
The depth at which water is standing in the well, i.e. the length of string from the weighted end of the string that is wet. Your pump
needs to be installed 5 ft. above the bottom of the well and 15-20 ft. below the surface of the water column in the well.
