17
16
Troubleshooting
Limited Warranty
Remember, this is a personal care item for one user only. For hygienic reasons,
it CANNOT
BE RETURNED TO THE STORE ONCE PACKAGE HAS BEEN OPENED.
If you have any questions, comments, or concerns about our Evenflo breast pumps, please
contact our Parent’s Ally Resource Center.
This product is designed for use by one person. Use of this product by more than one
person will void the warranty.
From the original purchase date of this Product, for a period of three years for the Product’s
motor and 90 days for all other Product components and accessories, Evenflo provides a
warranty to the original end user (“Purchaser”) against defects in material or workmanship.
Evenflo’s sole obligation under this express limited warranty shall be, at Evenflo’s option, to repair
or replace any Product, component or accessory that is determined to be defective by Evenflo
and determined to be covered by this warranty.
Repair or replacement as provided under this warranty is the exclusive remedy of the Purchaser.
For full warranty replacement options to be available, you must have proof of at least one of the
following: (1) a purchase receipt, (2) proof of delivery through insurance, or (3) prior registration
of your pump at www.registermypump.com. Refunds will only be available with a purchase receipt
dated in the last 6 months. This express limited warranty is extended by Evenflo ONLY to the
original Purchaser of the Product and is not assignable or transferable to subsequent purchasers
or end users of the Product. For warranty service, contact Evenflo’s Parent’s Ally Resource Center
at 1-855-EFI-BABY (334-2229) or
www.evenflofeeding.com.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS HEREBY
DISCLAIMED. EVENFLO SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR PUNITIVE DAMAGES OF ANY KIND FOR BREACH OF THE EXPRESS LIMITED
WARRANTY ON THIS PRODUCT, OR ANY WARRANTY IMPLIED BY OPERATION OF LAW.
OTHER THAN THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE, THERE ARE NO OTHER
WARRANTIES THAT ACCOMPANY THIS PRODUCT AND ANY ORAL, WRITTEN OR ANY OTHER
EXPRESS REPRESENTATION OF ANY KIND IS HEREBY DISCLAIMED.
USA/Canada: 1-855-EFI-BABY (334-2229); www.evenflofeeding.com
Manufactured and Distributed by Evenflo Feeding , Inc.
Still having problems? Call our Parent’s Ally Resource Center for help.
Problem:
PUMP WON’T TURN ON
Possible Cause
Possible Cause:
Possible Cause
No batteries or low
batteries.
The membrane is not moving
on the valve.
Suction setting too low.
Valve not assembled to flange.
Membrane worn, torn or not
assembled to valve.
Dried milk in pump parts.
Membrane not sealing.
Tubing or tubing adapter is
loose or not connected.
Not a good seal on your
breast.
Low batteries.
AC adapter not connected
properly.
Make sure fresh, brand-name, alkaline, non-
rechargeable batteries are installed correctly
(p. 9-10). If suction level 1 light is flashing
when the pump is off, the batteries are too
low to effectively pump.
Clean the valve and reassemble, per step 1 in
Assembling the Flange section (p. 7).
Choose a higher suction level by pressing the
suction increase button (p. 12).
Attach the valve firmly to flange (p. 7).
Replace membrane or ensure that it is
connected properly to the valve (p. 7). To
maintain optimal performance with daily
use, it is recommended that membranes be
replaced every 60 days.
Follow cleaning instructions. This pump can
be easily disassembled and washed (p. 6 and
14).
Make sure valve and membrane are clean, with
no debris on the surface of the seal. Make sure
membrane lies flat against the surface of the
valve (p. 7).
Check assembly of flange. All parts must be
assembled properly and fit together snugly,
without gaps, for the pump to provide
maximum comfortable suction (p. 7 and 8).
Reposition the flange to get a better seal. If the
breast becomes wet with milk, you may need to
dry skin and flange and start again (p. 11).
Make sure fresh, brand-name, alkaline, non-
rechargeable batteries are installed correctly
(p. 7).
Check adapter connections (p. 9).
Action
Action:
Action
Problem:
LITTLE OR NO SUCTION
Problem:
MILK WON’T FLOW INTO THE BOTTLE
