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Eurotech VoIP2 AII Series, User Manual

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2009

EUROTECH USER MANUAL

VoIP

2

All

™

 Series: 8

❘

16

❘

24 Channel Gateway User Manual

2

For additional assistance please contact us:

Support Team
Eurotech Communication
Ltd. P.O. Box 621
Z.H.R. Industrial Park
Rosh Pina, 12000, ISRAEL
Tel: +972-4-680-1080 Extension 3
Fax: +972-4-680-1081

Email:[email protected]

Web:

www.eurotech-communication.com

General Notes

Without  a  notice  and  without  obligation,  the  contents  of  this  manual  may  be  revised  to
incorporate  changes  and  improvements.  Every  effort  has  been  made  to  ensure  that  the
information  is  complete and  accurate  at  the  time  of  publication.  Nevertheless,  Eurotech
Communication cannot be held responsible for errors or omissions. The screen snapshots in
this manual may have older version labels than your delivered package version.

Trademarks and Patents

Copyright  ©  1997-2009  Eurotech  Communication  Ltd.  All  rights  reserved.  The  reuse  or
reproduction of any of the information, design or layout contained in this manual or in our web
site  without  the  permission  of  Eurotech  Communication  Ltd.  is  prohibited. All  trademarks,
patents and copyrights apply.

Usage Warnings

High voltage transients, surges, and other power irregularities can cause extensive damage to
your device. It is the user's responsibility to provide a power protection system.

It  is  the  user's  responsibility  to  install,  operate,  and  maintain  the  system  in  according  to  all
local and internationally applicable codes, regulations, and safety measures.

All manuals and user guides at all-guides.com

Summary of Contents for VoIP2 AII Series

Page 1: ...l Gateway User Manual 1 Version 5 131 The Most updated version of this User Manual is available at our website www eurotech communication com Please check our site for the latest updates All manuals a...

Page 2: ...sible for errors or omissions The screen snapshots in this manual may have older version labels than your delivered package version Trademarks and Patents Copyright 1997 2009 Eurotech Communication Lt...

Page 3: ...warranty Custom configured products are nonrefundable Eurotech makes no express warranties except those stated in this paragraph and in the applicable warranty statements for specific products in effe...

Page 4: ...SIM 15 Chapter 3 6 Assigning a prefix to a port 16 Chapter 3 7 Dailing 17 Chapter 3 8 Calling from IP PBX to the Cellular 18 Chapter 3 9 Calling from Cellular to IP PBX 19 Chapter 3 10 Connecting to S...

Page 5: ...ge Detection 41 Chapter 6 5 2 2 Test Call by Port 42 Chapter 6 5 2 3 Source Routing 42 Chapter 6 5 2 4 Call Monitor 43 Chapter 6 5 2 5 IVR Interactive Voice Recording 44 Chapter 7 SIM Server 46 Chapte...

Page 6: ...u as your check up To Do List Mandatory Check package items delivered in your package Refer to the Check your Package Items chapter to view a list of all items which should be included in your package...

Page 7: ...S Windows Management Application Includes the User Manual file and additional auxiliary utilities Cellular Antennas LAN Connection Cable TCP IP Cross Cable Red Cable Facilitates gateway connection dir...

Page 8: ...to 24 SIM ports depending on model and a VoIP SIP Server The VoIP 2 ALL can connect a VoIP Client to another VoIP Client You are also able to call from one of the cellular ports and to another cellul...

Page 9: ...with cellular ports modules SIM Server Card A SIM Server card that has 32 SIM sockets Located in a SIM Server or Gateway VoIP A protocol of transmitting voice calls on ethernet networks SIP A protoco...

Page 10: ...rs All the slave cards are hot swapable The SIM Server Card In units with an internal SIM Server Optional There are two additional cards on the right side of the unit Each card contains 32 SIM sockets...

Page 11: ...The VoIP 2 ALL currently use only the ST1 connectors on the left ST2 connectors on the right are in use only in 24 channels VoIP2ALL gateways LAN cable The LAN cable is used to connect the system to...

Page 12: ...for MS Windows operating system Installing the VoIP2 ALL Management Software on a MS Windows PC 1 Insert the VoIP 2 ALL Management Installation CD into the CD drive of the PC 2 Through MS Explorer nav...

Page 13: ...een the PC and the VoIP 2 ALL described below Launch the VoIP 2 ALL Management by pressing on your PC desktop or a Start Programs Eurotech Communication VoIP 2 ALL Management The VoIP 2 ALL management...

Page 14: ...2 Select in the Date box the date of the VoIP 2 ALL gateway 3 Enter in the Time box the time of the VoIP 2 ALL gateway 4 Select in the Date Format how to display the date Day Month Year or Year Month...

Page 15: ...In the VoIP 2 ALL PC management open the SIP Status window to see the SIP phone registered Fig Ex Two SIP clients registered in the internal SIP Chapter 3 5 Working with a local SIM For each cellular...

Page 16: ...ch this prefix between the ports in the group To assign prefix to a port 1 Open the Ports window 2 Select a port from the list on the left 3 Press the Prefixes tab to see the prefix table of the port...

Page 17: ...e voip extension The call will route to the VoIP extension Dialing from a VoIP extension to a mobile phone To call from a VoIP extension to mobile phone with the default prefix settings Pick up the Vo...

Page 18: ...tication 3 Save the registration settings 4 Register the new account Verify the registration by checking the sip status window Dialing from the IP PBX When calling from an IP PBX to cellular via the g...

Page 19: ...t The Register box check it to register in the SIP 4 Click on the next line in the table and press Save 5 Press the Register Host button to register the host in the external SIP Server 6 After a few s...

Page 20: ...the SIM s that are in the SIM server Add the SIM Server to the SIM Servers List Viewing the SIM s in a SIM Server 1 Go to the SIM Servers List 2 Enter the IP address of the SIM Server 3 Enter the por...

Page 21: ...ect time slots simply click on it again 12 You are unable to choose a SIM that is already in use at that time in another port on the Gateway 13 After setting all the needed SIMs press Save SIM Swappin...

Page 22: ...ddress of the Gateway By default it is 10 16 2 245 Default Gateway When working behind a firewall you must setup Default Gateway for the Gateway to be able to access the WAN Subnet Mask When working b...

Page 23: ...Call When enabled allows consecutive VoIP calls Before the end of a call from the cellular to VoIP press to receive a dial tone that enables you to call another VoIP number When done setting press Sav...

Page 24: ...P Server registering with authentication password or registering without authentication password When you are registering the users with authentication password you need to work with the Users list A...

Page 25: ...eceive calls from an IP PBX or any SIP Server you need to connect the IP PBX to the Gateway There are two ways to connect the external SIP registering the SIP in the Gateway SIP Server or working with...

Page 26: ...number of digits You wish to remove 2 digits Dial from the PBX the number 390545555555 The call will now be routed through this port to the mobile phone by removing the prefix 39 and calling the desir...

Page 27: ...5060 to 5100 RFC2833 Payload Type Is the type of payload to be used by the SIP Authentication When enabled requires a password to register the VoIP 2 ALL internal SIP Server Realm Is the name of the...

Page 28: ...rver without registering When the SIP Servers are connected the gateway will be able to make calls to the SIP Server without registering in it 1 Get a SIP account from the external SIP 2 Open the SIP...

Page 29: ...he messages from that IP will be blocked You will not be able to call from that SIP or to register the SIP The table is for a range of addresses If you need to block only one IP setup the start and th...

Page 30: ...4 Press Save to change the time and date Fig System Time Changing the Password A password is required to connect the Gateway with the PC software By default the password is admin To change the passwo...

Page 31: ...to add 2 Press Add 3 The new country will appear on the list 4 Press on the sign to the left of Dial Tone to open the Dial Tone settings of the country For each parameter enter the country s PSTN set...

Page 32: ...y timetable 6 1 1 Local SIM active by default In this mode the local SIM will register in the cellular network automatically when inserted in the SIM socket 1 Open the ports window 2 On the left side...

Page 33: ...Ms for each SIM in the list you define the amount of calling units to be used each SIM will work for the predefined calling minutes and will be replaced with the next SIM on the list Secondary IP Whic...

Page 34: ...harge Calculation Billing these are the call duration parameters Primary Bill Interval The interval of time in seconds for the beginning of the call Primary Interval Count The number of times the Prim...

Page 35: ...Go to the SIM Servers tab select a SIM 8 Set this settings Current Balance The total amount of units for the SIM It should be set always higher then 0 Profile Select the index of the profile that you...

Page 36: ...SIM Server that is set to work with a private IP address behind NAT After you synchronize the SIM server you can view in the SIM Server Settings table the IP Address of the SIM server you can see at...

Page 37: ...ton Fig Example of SIM Server with private IP and external IP 4 Go to the time table in the Ports window Select a SIM and mark it on the time table 5 Mark the Secondary IP checkbox 6 Save the table Fi...

Page 38: ...e operation mode for each port Dial Tone All calls that come from this port will receive a dial tone to call any other port Blocked All calls that come from this port will be blocked The caller will h...

Page 39: ...g from a VoIP extension to a GSM mobile phone To call from a VoIP extension to cellular mobile phone with the default prefix settings Pick up the VoIP extension and hear a dial tone Dial the cellular...

Page 40: ...ary Bill Interval The intervals of time in seconds after the end Primary Bill Interval Secondary Cost per Bill Int The amount of units the Secondary Bill Interval will count for Min Call the minimum a...

Page 41: ...Registration Time Limit The gateway will stop trying to register the SIM after this time and will mark the SIM as blocked For further information on SIM Blocking see the chapter 7 SIM Server Chapter...

Page 42: ...ls The minimum and maximum length of the calls a call will last a random amount of seconds within this range Frequency of Calls The minimum and maximum length of times between the calls the time betwe...

Page 43: ...y IP 2 Select empty row in the Ports control table Press the Add Row if there is no empty row in the table 3 Enter in the Start and Stop boxes the range of IP addresses to route 4 Mark in the check bo...

Page 44: ...User Name Port The User name IP address and port of the VoIP RTP Port The port that the gateway sends the RTP packets to Codec the voice CODEC the call is made with Disconnect Button Each call in the...

Page 45: ...hear the IVR message dial the Test number from the SIP 9 Hang up the call Calling to IVR extension 1 Change the Active to Enable 2 Select in Type to work in Choose Call mode 3 Enter in the Default Nu...

Page 46: ...ct to SIMs of 20 of SIM Servers at the same time The SIM Server can connect to 100 Gateways at the same time No more than 160 SIMs from the SIM server connected to the gateways at the same time Open t...

Page 47: ...Each SIM you assign a profile to work with All the SIM server settings will be saved in the SIM server This setting will take effect when the SIM will register in the cellular network and start to wor...

Page 48: ...unt of calls this SIM made last time he was connected Call failed Shows the amount of consecutive failed calls this SIM made last time he was connected Profile Enter the group of settings the SIM will...

Page 49: ...s not blocked 1 The SIM is blocked by reason 1 2 The SIM is blocked by reason 2 3 The SIM is blocked by reason 1 and reason 2 4 The SIM is blocked by reason 3 5 The SIM is blocked by reason 1 and reas...

Page 50: ...re By Network Uses the cellular network setting Hide Will hide the caller ID where the cellular network support sending private calls Show Will show the caller ID SMSC Number The number of the SMS ser...

Page 51: ...has registered in the cellular network immediately after the first outgoing call Calls The balance request will be sent after a number of calls that is defined in the Activation Threshold parameter Mi...

Page 52: ...hort pause and P is a long pause For example the Type is set to DTMF if the Message is set to 1 s and the voucher number is 0438888 p22055 P The gateway will call the SC Number then will dial 10438888...

Page 53: ...country code of the SIM that you are working with This parameter should be the same as in the profile of the SIM 3 In the MNC drop box select the network code of the SIM that you are working with This...

Page 54: ...making the test calls Destination the numbers to call the calls will be randomly to one of the destinations SIMs that use this profile will operate like any other SIM until Start time At Start time th...

Page 55: ...operate like any other SIM until Start time At Start time the port that use this SIM will send SMS randomly to one of the numbers in the Test SMS profile Each SMS will be with a random content from th...

Page 56: ...res Callback and DISA Press to open the Users window Chapter 8 1 Adding a User To add a new user to the list Enter this values and press the Insert button ID The User number in the list First Name Las...

Page 57: ...e Prefixes tab located in the VoIP window the number of seconds the Gateway will remember the extension number 4 In the defined time the user wishes to call the Gateway from the cellular number the Ga...

Page 58: ...the number of the Broadcast Channel The Net and SIM indicator s States A red indicator indicates there is no connection A yellow indicator indicates there is a connection but no data transfer A green...

Page 59: ...ecting 3 For each cell there is the following information LAC Location Area Code CI Cell ID MCC Mobile Country Code BSIC Basic Station Identity Code BCCH Broadcast Control Channel RSSI Receiver Signal...

Page 60: ...of the SMS server 8 Enter in the Bulk Numbers the list of cellular numbers when needed to send to the SMS to many numbers 9 Press the Send button to send the SMS Sending SMS Write the SMS message in...

Page 61: ...neral information Start Time The time the call was initiated Connect Time The time the call was connected End Time The time the call was dissconnected Orig Port The port that initiated the call Dest P...

Page 62: ...Export to buttons according to the desired file format Automatically Exporting the CDR to Files To automatically save and clear the records to files 1 Select in Path the folder to save the CDR files 2...

Page 63: ...than Properties 3 In the Connect To tab press Configure The Port Setting should be 4 Press OK and move to the Settings tab 5 Press ASCII Setup 6 Set this settings and press OK 7 Press Connect in the...

Page 64: ...2009 EUROTECH USER MANUAL VoIP2All Series 8 16 24 Channel Gateway User Manual 64 12 The IP Address of the Gateway is marked in a red circle All manuals and user guides at all guides com...

Page 65: ...The Reply should be A_USDXY Z COMMAND Message X The number of the slave card from 1 to 4 Y The number of the module in the card from 1 to 4 Z The number of the SIM 1 is local SIM 2 is SIM Server SIM...

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