Grand Hall Limited Warranty
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General Terms of Limited Warranty for Product
Grand Hall will warrant to the purchaser of this gas water heater at the ORIGINAL INSTALLED LOCATION
that it will be free of defects in material, workmanship and performance when used with Potable Water* and
when installed and used in strict compliance with Grand Hall’s specifications, for the applicable period shown in
Warranty Periods section. *See
DEFINITIONS
section.
Warranty Exclusions
This product warranty does not apply in the event of product failure or operating difficulties due to accident,
abuse, misuse, alteration, Misapplication,* Improper Installation,* vandalism, lack of maintenance or service,
and Acts of God. See the
Operator’s Manual
for additional details. This warranty does not apply in the event
of deterioration or damage due to severe weather or exposure to chemicals, either directly or in the atmosphere.
*See
DEFINITIONS
section.
This warranty applies only if the water heater is installed by a licensed contractor. This warranty does not apply
if the water heater is purchased over the internet. This warranty does not apply if the water heater is re-installed
to a location other than the original installed location.
Environmental conditions outside of normal product specifications such as gas pressure, water quality, piping
materials, pump sizing, wind level, and operating noise complaints are not covered by this warranty. See the
Operator’s Manual
for additional details.
Exclusive Remedy
Your exclusive remedy for any defective product is limited to the repair or replacement, at Grand Hall’s option, of
the product that proved to be defective under normal use utilizing potable water.
Proof of Purchase
Grand Hall will require reasonable proof of your purchase. Save your dated receipt in case it is required as proof
of purchase. You may also show proof of purchase by registering within 30 days of purchasing the product at
www.eternalwaterheater.com. Registration constitutes proof of purchase, but registration is not required in order
to validate this warranty.
Limitation of Damages
Grand Hall’s entire liability for any defective product shall in no event exceed the purchase price for the defective
product. This limitation applies even if Grand Hall cannot or does not repair or replace any defective product and
your exclusive remedy fails of its intended purpose.
No Consequential or Other Damages
Notwithstanding anything else in this warranty or otherwise, Grand Hall will not be liable with respect to the
product under any legal theory, including without limitation contract, negligence, strict liability or other legal
or equitable theory (i) for any amount in excess of the purchase price for the defective product, or (ii) for any
general, consequential, punitive, incidental or special damages. These include damages from interruption of use,
lost profits, the cost of the installation or removal of any products, the cost of installation of replacement products,
and any costs of inspection, testing, or redesign caused by any defect, or caused by the repair or replacement
of other products arising from a defect in any this product. This section does not limit liability for bodily injury
of a person.
In the United States, some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
Limitation on Implied Warranties
There are no warranties which extend beyond the face of this Grand Hall Limited Warranty. Grand Hall disclaims all
other warranties expressed or implied, regarding the product, including any implied warranties of merchantability,
fitness for a particular purpose or non-infringement.
In the United States, some states do not allow the
exclusion of the implied warranties so the above exclusion may not apply to you. Some states do not allow
limitations on how long an implied warranty lasts, so any such limitation may not apply to you.
For additional warranty details, including procedures for obtaining warranty service, please consult the
Limited
Warranty and Service Policies Guide.
Limited Labor Allowance
Grand Hall will provide a pre-set labor allowance as set forth in the following table, which shall be paid to the
licensed contractor who obtains written authorization and a Work Order from Grand Hall in advance, strictly for
repairs or replacements for warranty-covered defects occurring within one (1) year from the date of purchase.
