ETAS ES930.1, User Manual, Page: 76 / 139

ETAS Handling of Problems
ES930.1 - User Guide 76
12.3 Problems with the ES930.1
The following table lists some possible problems together with a possible solu -
tion. In case of additional questions, please contact our technical service (see
chapter 16 on
page 133).
Problem Diagnostics questions Possible solutions
The ES930.1 cannot be
found by the application
software.
Is the network card cor -
rectly configured?
Check whether your net -
work card is configured
according to chapter
13.8.2 on page 90.
Is the hardware con -
nected to the PC?
Check whether the con -
nection is correct
The application software
does not find any ETAS
daisy chain modules.
Is the ER LED of the
ES930.1 flashing red and
are the LEDs of the ETAS
daisy chain modules
flashing green?
Check whether the func -
tion for automatically
switching to the power-
save mode is enabled on
your PC card
1)
. Disable
this function.
Is the network card cor -
rectly configured?
INCA, Config Tool and
HSP mode:
Check whether your net -
work card is configured
according to chapter
13.8.2 on page 90.
Did you install the
required firmware on the
module?
Check with HSP whether
the required firmware is
installed on the module.
Did you install the
required application soft -
ware?
Check whether the appli -
cation software installed
on your PC meets the
requirements in chapter
13.8.3 on page 91.
Power supply Check whether your
power supply and your
measuring setup meets
the requirements
according to chapter 3.5
on page 21.
Is the hardware con -
nected to the PC or the I/
O port of the ES910?
Check whether the
cabling is correct.
Are the modules in the
module chain correctly
connected?
Check whether the
cabling is correct.