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Dear customer,
Congratulations on purchasing this ESU product. This quality product was manufactured applying the most advanced production methods
and processes and was subject to stringent quality checks and tests. Therefore ESU electronic solutions ulm GmbH & Co. KG grants you a
warranty for the purchase of ESU products that far exceeds the national warranty as governed by legislation in your country and beyond the
warranty from your authorised ESU dealer.
ESU grants an extended manufacturer’s warranty of 24 months from date of purchase.
Warranty conditions:
•
This warranty is valid for all ESU products that have been purchased from an authorised ESU dealer.
•
No claims will be accepted without proof of purchase. The filled in warranty certificate together with the receipt from your ESU
dealer serves as proof of purchase. We recommend keeping the warranty certificate together with the receipt.
•
In case of a claim please fill in the enclosed fault description as detailed and precise as possible and return it with your faulty pro-
duct.
Extend of warranty / exclusions:
This warranty covers free of charge repair or replacement of the faulty part, provided the failure is demonstrably due to faulty design, ma-
nufacturing, material or transport. Please use the appropriate postage stamps when shipping the decoder to ESU. Any further claims are
excluded.
The warranty expires:
1. In case of wear and tear due to normal use.
2. In case of conversions of ESU – products with parts not approved by the manufacturer.
3. In case of modification of parts, particularly missing shrink sleeves, or wires directly extended on the decoder.
4. In case of inappropriate use (different to the intended use as specified by the manufacturer).
5. If the instructions as laid down in the user manual by ESU electronic solutions ulm GmbH & Co. KG were not adhered to.
You may submit your warranty claims either at your dealer or by shipping the product in question with the warranty certificate, the receipt
of purchase and the fault description directly to ESU electronic solutions ulm GmbH & Co. KG to:
ESU GmbH & Co. KG
- Warranty department -
Edisonallee 29
D-89231 Neu-Ulm
Warranty certificate
Warranty certificate
