SERVICES
Page
19
Note: if the person who has put the first conversation on hold hangs
up, the conversation between the first and second called
person continues.
P
UTTING A CALL ON HOLD
–
EXTERNAL CALLS
Putting an external call on hold
Allows you to temporarily suspend an ongoing conversation with an external
user.
Initial situation
Conversation in progress over the external line.
(tone)
Press R.
You will hear the dialling tone.
The external line is put on hold, and the external user will hear the waiting tone.
(within 10 seconds from putting on hold)
(after 10 seconds from putting on hold)
To retrieve the conversation: if more than 10 seconds have elapsed from
pressing R, press R twice, if not, press R once.
Note: if you hang up without resuming the external line on hold,
your telephone will ring to remind you of the external call on
hold (return call).
Putting an external call on hold and making an
internal call
Allows temporarily suspending an outgoing conversation with an external user,
making an internal call, and then retrieving the external call put on hold.
Initial situation
Conversation in progress over the external line.
[
]( extension number)(conversation)
|
Press R to put the external line on hold.
