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18
SERVICES
Selective call pick up
It allows an extension to pick up external or internal calls directed to another
extension.
Initial situation
Internal or external call to another extension in progress.
[
](extension number)
Pick up the handset and dial 353.
Dial the two (or three) digits indicating the number of the extension that
is ringing upon a call.
Conversation starts.
The called extension stops ringing.
Note: Hi-Pro can be programmed so that calls from specific
extensions cannot be answered this way; see the option
“Selective call pick up” in the paragraph “Service
activation” of the Installation and programming manual.
P
UTTING A CALL ON HOLD
–
INTERNAL CALLS
It allows putting an internal call on hold, make a second call and then retrieve
the first one.
Initial situation
Conversation with an internal user.
[
](extension number)
Press R.
You will hear the dialling tone.
The other extension will hear the waiting tone.
Dial the two (or three) digits indicating the number of the desired
extension.
Establish a second internal call.
Press R twice to retrieve the conversation with the first user.
The second user will hear the dissuasion tone.