ESI ORIGINAL IVX, Installation Manual

Page: 38 / 114

P
ICK
-U
P
G
ROUP
C
USTOMER
R
EQUIREMENT
The members of the accounting team want to be able to easily
answer ringing calls for anyone in the Department even though
each will only receive calls directed to their individual exten-
sions.
P
ROGRAMMING
T
ECHNIQUE
If placed in a pick-up group, then any one of the team can
answer any of the ringing stations by pressing the Pick-Up key
and then pressing the Soft Feature key programmed with the
Department’s pilot number.
Note: There is no mailbox or call forward for a pick-up group.
Calls will be call forwarded per the individual extension called.
T
HE WORKSHEET EXAMPLE IS
:
F
UNCTION
34 A
NALOG
E
XTENSION
P
ROGRAMMING
H
EAVY
FAX U
SAGE
C
USTOMER
R
EQUIREMENT
A company wants to be able to have a dedicated FAX line for
automatic incoming FAX as well as the ability to have a caller
transferred to the FAX even if he has called in on a regular line.
P
ROGRAMMING
T
ECHNIQUE
The Installer would install the dedicated FAX line as one of the
system CO Lines (not in rotary with the other lines) but program
it to be answered by Extension 191 on the 1st Ring (see Line
Programming examples) and to be in Line Group 7. Extension
191 would be programmed as a FAX extension with access Line
Group 7. Busy No answer calls would be disconnected.
Additionally, X191 should be programmed as a Station key at
EXT TYPE NAME CF DAY CF NIGHT PGZN
200 UCD Sales
EXT List: 102 104 112
IVX
3.10 T
UTORIAL