ESI ORIGINAL IVX, Installation Manual

Page: 32 / 114

T
O
P
ROVIDE
P
RIVATE
L
INE
C
APABILITY
C
USTOMER
R
EQUIREMENT
A company president (X115) wants a private line but also wants
his secretary to handle his overflow.
P
ROGRAMMING
T
ECHNIQUE
In the programming example below, Line 5 is set as Outbound
Group 7 and to ring at Extension 115 on the first ring. If not
answered by the 3rd ring, add ringing to the secretary (114),
and if not answered by the 5th ring to go to extension 115’s
mailbox. Assign Line Group 7 only to X115 to make Line 5 pri-
vate. The worksheet example is:
S
ELECTIVE
A
NSWER BY THE
O
PERATOR AND
A
UTO
A
TTENDANT
C
USTOMER
R
EQUIREMENT
The company wants customer calls to be answered by the oper-
ator but have vendors, employees and spouses call a different
CO pilot number to be routed by the Auto Attendant.
P
ROGRAMMING
T
ECHNIQUE
In the example, Lines 1 to 3 will ring at the operator’s extension,
while lines 4 & 5 are answered immediately by the Auto
Attendant. Notice that the Auto Attendant will answer Lines 1 to
3 only after 9 rings. The worksheet example is:
CO OUT Ring 1 Ring 3 Ring 5 Ring 9
1 9 0 0 0 ID1
2 9 0 0 0 ID1
3 9 0 0 0 ID1
4 9 ID1
5 9 ID1
CO OUT Ring 1 Ring 3 Ring 5 Ring 9
5 7 115 115 MB115
114
IVX
3.4 T
UTORIAL