User’s Guide
Voice mail operation
D.5
New message skip
When listening to new messages, press
9
twice (within two seconds) to save a message as new. This
message will be played again as a new message the next time you access your voice mail.
Note:
When you press
9
once to save the message as old, there is a short delay before the system tells you it
has saved the message. To bypass this delay after pressing
9
, just press
#
to hear the next message.
Keys’ functions during voice mail message retrieval from an ESI Feature Phone
Key
Function name
Description
1 Pause
Pauses for one minute or until you press
1
again.
2
Time and date/
number toggle
1
Toggles the bottom line of the display between the message’s time/date and the
caller’s number.
(Not available from an analog phone or off-premises location.)
3 Reply
Replies to the originator of a message (possible only if message came from another
user in the system). Record your reply at the tone and then press
1
to stop, after which
the system returns you to your mailbox and the message to which you were replying.
4 Back
up
(rewind)
• If pressed
during
message playback, rewinds 4 seconds for each key-press.
• If pressed
after
the playback has finished, returns to beginning of message.
5 Fast
forward
Advances playback 4 seconds for each key-press.
(Not available from an analog phone or off-premises location.)
6 Move
Moves a copy of the message to other users’ mailboxes.
You may move the copy with or without an introduction.
After the move, the system returns you to your mailbox and the original message.
7 Delete
Deletes the message from the mailbox (see “Message Recycle Bin,” page D.9).
8 Fast-forward
Fast-forward to end of message.
9 Save
Saves the message (it will play as an old message the next time you
retrieve messages).
[See also the Note above this table.]
9 9
Save as new
Skips over a new message and leaves it as a new message (
i.e.,
it will be played as a
new message the next time you pick up messages). You must press the
9
key twice
within two seconds.
REDIAL
Auto-callback
Exits your mailbox without erasing the message, and then automatically dials
the number.
2
(Not available from an analog phone or off-premises location.)
ESI-DEX Store
If Caller ID is present, saves to your Personal Dex for later use.
(Not available from an ESI Cordless Handset, 12-Key Feature Phone, analog phone,
or off-premises location.)
#
Leave
a message
Lets you record a message in one or more mailboxes. At the prompt, enter the desired
mailbox number. Press
#
and then enter up to 65 mailbox numbers, using the phone’s
dialpad and programmable feature keys. Mailboxes in a department count toward the
maximum of 65.
Check
other box
Checks messages in another mailbox (may require a password, depending on the
mailbox’s setting; see “Password,” page C.5).
Retrieving voice mail messages using another user’s ESI Feature Phone
1.
Press
VOICE MAIL
and then
.
2.
Dial your extension number.
3.
Follow the procedures described in “Retrieving voice mail messages from your ESI Feature Phone”
(page D.4).
1
Applicable to 24-Key Feature Phone only.
2
A local call may not be dialed correctly depending on the limitations of the local dialing plan. You may need to dial some of these calls manually.