For
non-HMC
controlled
systems,
activating
Electronic
Service
Agent
on
the
AIX
system
will
report
hardware
errors
along
with
hardware
and
software
service
information.
Follow
these
instructions
to
set
up
Electronic
Service
Agent
on
your
AIX
standalone
system/partition.
1.
Access
the
main
menu
on
Electronic
Service
Agent:
a.
Log
in
to
the
system
as
root,
or
sign
on
using
a
root-authorized
ID.
b.
Enter
smit
at
the
AIX
command
prompt.
c.
Type
smit
esa_main
.
d.
If
you
are
connecting
to
IBM
Support
through
a
direct
internet
connection,
proceed
to
3.
2.
Configure
connectivity
by
performing
the
following
steps:
a.
Select
Configure
Service
Connectivity
.
b.
Select
Create/Change
Service
Configuration
.
c.
Select
Create/Change
Primary
Service
Configuration
.
d.
Select
the
appropriate
connection
type
(Direct
Internet,
HTTP
Proxy,
Dial).
Internet
connectivity
is
recommended,
because
service
information
files
can
be
large.
e.
Complete
additional
information
for
HTTP
Proxy
and
Dial
options.
f.
Complete
Secondary
and
Tertiary
Service
Configurations
if
desired.
3.
At
the
main
menu,
select
Configure
Electronic
Service
Agent
.
a.
To
change
default,
see
2.
The
default
setting
is
Direct
Internet
connection.
b.
Complete
required
contact
information.
(Operational
setting:
This
is
the
port
that
the
ESA
Web
User
Interface
uses
to
access
Electronic
Service
Agent.
The
default
port
is
5024.)
Press
enter.
The
following
screen
appears:
COMMAND
STATUS
Command:
OK
stdout:
yes
stderr:
no
Before
command
completion,
additional
instructions
may
appear
below.
Performing
Connectivity
Test
...
SUCCESS
0513-071
The
IBM.ESAGENT
Subsystem
has
been
added.
0513-059
The
IBM.ESAGENT
Subsystem
has
been
started.
Subsystem
PID
is
xxxxxx
4.
Associate
your
IBM
ID,
and
send
a
test
problem.
a.
Open
a
browser
so
that
you
can
use
the
Electronic
Service
Agent.
b.
In
the
browser
address
field,
enter
’https://host
name
or
IP
address:port’,
where
host
name
or
IP
address
is
the
name
or
IP
address
of
the
system
running
Electronic
Service
Agent,
and
port
is
the
port
being
used
to
access
Electronic
Service
Agent.
The
default
port
is
5024
(see
3).
c.
Log
on
to
the
Electronic
Service
Agent.
d.
Select
IBM
ID.
e.
Enter
the
appropriate
IBM
ID
for
authorized
user,
and
select
Add
.
f.
After
entering
all
IBM
IDs,
select
Send
authorizations
.
g.
At
the
main
menu,
select
Problem
information
.
h.
Click
Send
test
problem
.
i.
Click
Refresh
list
of
problems
to
see
if
the
test
problem
is
displayed
in
the
problem
summary
list.
78
Installation
Guide
for
the
03E/4A,
07M/15,
and
08M/25
Summary of Contents for PL160R
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