20
A6: ErosLink and Troubleshooting
A6: EROSLINK COMPUTER INTERFACE
With the optional
ErosLink
software and cable, you can add up to six new routines to your
ET312 at one time, share routines with others, and even design your own.
The
ErosLink
cable can also be used to upgrade the actual internal software that runs the
ET312. Check
erostek.com
for more information on
ErosLink
and upgrade options.
TROUBLESHOOTING
Self Test
- The ET312 runs a complete check every time you power it on and monitors
various conditions while operating. If any problems are found, the ET312 is designed to
shut off the outputs and either reset itself or display an error message.
Low Battery Message
- Normally this means you need to connect the AC adapter and
charge the battery. If you keep getting this message, leave the unit off to charge for awhile.
It can also mean the wrong AC adapter is being used or it’s not connected properly.
LCD Adjustment
- The LCD normally does not require any adjustment. If the ET312 is
operated in unusually hot or cold areas, the LCD adjustment can be used to optimize the
contrast. Use a small flat blade screwdriver such as those used to repair eye glasses.
Failure Messages
- If a failure message is displayed, the error codes below may
indicate the likely problem:
•
04 Link Failure
- The slave ET312 did not respond correctly
•
15 User Mode Failure
- Invalid data was found in a User mode
•
20 Calibration Error
– Allow ET312 to reach room temperature before powering ON.
•
21 Power Failure
- The wrong AC adapter may cause this code
If any other code number is displayed, it may indicate an internal problem with your ET312.
If you continue to receive a failure message, note the failure number and contact ErosTek
LEDs Blink On Power Up
- This could happen if a software upgrade did not complete
properly or if the
MENU
and
UP
keys are held down during power up. Try turning the power
off and back on again. If the LEDs still blink, there is a problem with the internal software
and it needs to be reloaded. See
blog.erostek.com
for information on installing new
software in your ET312.
Other Problems
- If your unit fails to operate properly, hold down the
UP
and
DOWN
keys before turning on the power and keep them held down until the self test completes.
This will reset the unit to the factory settings. Having an audio source connected when
using non-audio modes can cause some unusual variations. Make sure the problem isn’t
caused by the cables or your accessories.