Ericsson R380, User Manual

Page: 230 / 262

230 Troubleshooting
Phone Locked
Phone locked is displayed followed by the prompt
Enter lock
code
.
Your R380 is locked to prevent unauthorized use.
To unlock the R380:
Enter your personal security code then press # (or
YES
).
PIN & Unblocking PUK code
Contact your dealer if you have forgotten your PIN or
unblocking PUK code. The only way to unlock your R380 is by
using your PIN or unblocking PUK code.
Tip! Store PIN and unblocking PUK code information in a safe
place. For security reasons, it may take some time to unlock the R380
if this information is lost or misplaced.
Start Problems
•
Hand-held phone: Recharge or replace the battery.
•
Vehicle hands free: Check that the R380 is properly inserted
into the holder and check the fuse in the fuse holder: which is
connected to the battery cable.
Synchronization Problems
Before installing or connecting the R380 to your computer,
disable/turn off any active synchronization software.
Warning!
If you do not do this first, you will encounter problems
synchronizing the R380 to your PC.
Wrong PIN
The PIN code has been entered incorrectly. The message is
followed by the prompt
Enter PIN
.
Enter the PIN code correctly and press
#
(or
YES
).
Note: If your PIN is entered incorrectly three consecutive times, the
SIM card is blocked. You can unblock it by using your PUK.