Troubleshooting
227
Troubleshooting
This chapter consists of an alphabetical selection of suggestions
for solving possible problems with your R380.
Blocked Contact Card Provider
The SIM card is permanently blocked after the unblocking code
has been entered incorrectly ten times in a row. Contact your
network operator.
Card Blocked Unblock?
This message appears if the PIN code has been entered
incorrectly three times in a row.
To unblock the SIM card:
1.
Press
YES
.
2.
Enter your personal unblocking key (PUK) and press
#
.
Note:
Your PUK is provided by your network operator
when you purchase your SIM card.
3.
Enter new PIN
displays.
4.
Enter your PIN code and press
#
. You can enter either your
current PIN code or a new one. Repeat new PIN displays.
5.
Enter your PIN code again for confirmation and press
#
.
If you entered both your unblocking key and PIN code
correctly, the message
New PIN
displays.
Alternative method for unblocking the SIM card
To unblock the SIM card, enter the following sequence:
* 0 5 *
unblock key
*
new PIN
*
new PIN
#
Display Limitations
In all cases where numbers or characters exceed the available
display space, truncation or dots are used to compensate for this.
Numbers are truncated at the beginning, for example
...555666777
.
Characters are truncated at the end, for example
Methusel...
.
Summary of Contents for R380
Page 4: ...4 ...
Page 26: ...26 Preparing for Use ...
Page 64: ...64 Making and Receiving Calls ...
Page 74: ...74 Entering Information ...
Page 78: ...78 Security ...
Page 122: ...122 Phone ...
Page 134: ...134 Contacts ...
Page 182: ...182 WAP Services ...
Page 214: ...214 Extras ...
Page 226: ...226 R380 Communications Suite ...