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SMART HOME 

SECURITY

Wireless Digital Telephone & Intercom

Instruction Manual

Customer Helpline

0345 257 2500

MENU/R

C/

ERA Home Security

Straight Road, Short Heath, Willenhall, West Midlands, WV12 5RA

email: 

  

[email protected]

eraeverywhere.com

Model: E2000 V1.0

Summary of Contents for E2000

Page 1: ...SMART HOME SECURITY Wireless Digital Telephone Intercom Instruction Manual Customer Helpline 0345 257 2500 MENU R C ...

Page 2: ...ructions Telephone Handset Charging Turning Telephone Handset On Off Making a call Receiving a call Muting the Microphone Adjusting Audio Volume Setting the Ringtone Last Number Redial Caller ID CID Book Key Lock Selecting a Language Handset Name Auto Answer Paging Dial Mode Handsfree Flash Signal 1 16 16 16 17 3 18 4 18 7 19 9 20 10 22 12 24 14 15 24 25 25 26 26 27 Part One Telephone Handset 27 1...

Page 3: ... Handset HS Settings Registration Using more than one Handset Caller ID on call waiting 28 45 28 29 30 33 35 39 40 Troubleshooting 46 42 43 DSL Service Noise Filter 48 Technical Specifications 47 Part Two Outdoor Station Additional Accessories 49 Notes 50 Product Guarantee 51 Disposal and Recycling 52 ...

Page 4: ...Misuse or attempted repairs to any component part of this product will invalidate the warranty The photocopying copying reproduction translation to any language modification storage in a retrieval system or retransmission in whole or in part in any form or by any means electronic mechanical or otherwise of this manual Is strictly prohibited without the prior written permission of ERA Home Security...

Page 5: ...fer servicing to an ERA Approved Repair Centre only 6 Pay attention to the polarity of the batteries insert batteries in accordance with polarity symbols this instruction is found in the installing batteries section 7 Use only the rechargeable batteries supplied as indicated in the Instruction Manual 8 Do not mix exhausted batteries with full batteries Exhausted batteries must be disposed of in a ...

Page 6: ...e on 0345 257 2500 Line cord Telephone Base PSU 2 AAA Ni MH batteries Instruction manual Outdoor Station Telephone Base The shape of the plugs can vary according to each country s specification Mounting bracket MENU R C Telephone Handset SMART HOME SECURITY Wireless Digital Telephone Intercom E2000 Instruction Manual Customer Helpline 0345 257 2500 MENU R C 2 C cell batteries ...

Page 7: ...dset MENU R C Charging contacts Battery compartment cover Speaker Earpiece Microphone Menu OK key Dial Speaker key Cancel Mute key Down Phonebook key End key Int key Up CID key Alphanumeric keys Display R key h key Redial key Front View Back View ...

Page 8: ...5 n Phone Layout Key Functions continued Telephone Base DC 7 5V Back and Underneath Views Power Jack Phone Line Jack Charge pins Page button Front View ...

Page 9: ...t Key Functions continued Back View Call button Outdoor Station 1 12V DC Positive input 2 12V DC Negative input 3 Lock control positive terminal 4 Lock control negative terminal 5 Silica gel plug 1 2 3 4 5 Front View ...

Page 10: ...nu Increase the earpiece speakerphone volume during a call Enter the CID book as described on page 22 Down Phonebook key Scroll down through lists and option menu Decrease the earpiece speakerphone volume during a call Enter the Phonebook as described on page 31 INT key Set up an internal call to another handset Transfer an incoming call to another handset Set up a conference call with an external...

Page 11: ... functions in standby mode Confirm selections actions Performs Flash function Cancel Mute key right Return to the previous menu Enter to mute during a call Delete an incorrect character digit Key Press and hold to turn on off keypad lock function Set up a conference call as described in page 41 n Key Descriptions continued MENU R C ...

Page 12: ...he line is engaged Hands free Indicates the handsfree function is enabled Battery Icon Indicates battery charge level Signal Icon Indicates whether the current signal exists or not If the handset is too far from the base this icon will blink on the LCD Keypad Lock This icon appears when the keypad is locked ...

Page 13: ...hone Install the batteries before use 2 1 Telephone Handset 3 To replace the battery cover slide the cover up until it snaps in place Reversing the orientation may damage the handset The batteries need to be replaced if they do not recover their full storage capacities after recharging When replacing the batteries always use good quality Ni MH re chargeable batteries Never use other batteries or c...

Page 14: ...ed into the battery compartment before fixing the Outdoor Station in position 2 1 Outdoor Station 3 Replace the battery cover by sliding in an upwards direction until it snaps in place Reversing the orientation may damage the unit When replacing the batteries always use good quality C size alkaline batteries You do not need to connect the DC positive input and negative input if powering by batteri...

Page 15: ...n Choose a suitable location for the outdoor station Be sure to consider the average height of visitors Fix the mounting bracket securely in place Pull the outdoor station in a downward direction onto the mounting bracket and insert the retaining screw at the bottom of the unit If connecting the outdoor station to a Power Supply Unit PSU in place of battery power operation connect the PSU to the D...

Page 16: ...he rear of the outdoor station is used to prevent the screws from rusting Remove the silica gel plug to expose the screws for connecting an optional PSU and or optional Unlock Module Replace the plug once the wires are connected 110 0 ...

Page 17: ...le please see the figure on the right Unlock module optional Doorbell Important Note Before initial operation FULLY CHARGE THE HANDSET for approx 15 hours To charge the handset place it on the charging dock When the handset is placed on the charging dock the Charge indicator light on the handset will illuminate ...

Page 18: ...is successful in finding a base the handset will enter standby mode the display will show the handset number or the handset name if you have one saved as described on page 25 signal icon battery icon and current time If the handset is unsuccessful in finding a base the handset will behave according to the Out of Range condition n Turning Telephone Handset On Off 2 To turn off the handset keep the ...

Page 19: ... LCD 2 Dial a telephone number 3 To end the call either press the key or replace the handset on the base Basic Functions Note To make a call to the last number you dialed use the Redial feature For details see page 20 Note If you make a mistake while entering a number press the key to clear the last digit 2 When the number appears correctly press the key All descriptions in this manual assume that...

Page 20: ...ction when the handset is on the base simply lift it up to answer 2 To end the call either press the key or replace the handset on the base Result After you hang up the LCD displays the call duration Notes You can select the ringer volume by using or key when the phone rings with an incoming call If the polyphonic ring tone is set the ring tone may continue for 4 seconds after the caller has hung ...

Page 21: ...he conversation The CALL MUTED appears on the LCD To unmute the microphone press the key again The normal condition will be restored n Adjusting Audio Volume During a conversation you can use the or key to adjust the level of the earpiece or the handsfree speakerphone if activated volume from VOL1 to VOL5 The selected volume will be displayed on the LCD screen You can also select the earpiece volu...

Page 22: ...ress the key 3 Press or key to choose RING SETUP and press the key 4 Use or key to choose INT RING EXT RING press the key 5 Press or key to choose MELODY or VOLUME press the key Result You can select the ringtone from Melody 1 to 10 or adjust the volume from Volume 1 to 5 or off When you adjust the ring tone or volume the phone plays the selected melody or sounds the selected volume 6 Press the ke...

Page 23: ...s or key repeatedly until you find the number you want to dial 3 Press the key to dial out the number Use Redial Book options Using the redial book options you can add a number to phone book or delete a number in the redial book 1 Press the key 2 Scroll to the desired number by using the or key 3 When the number appears on the display press the key to choose the desired option Notes If no numbers ...

Page 24: ...Book Entries page 31 DELETE allows you to delete the selected number DELETE ALL allows you to delete the whole redial book 4 To exit press the key Note At step 3 when you select DELETE or DELETE ALL options a message CONFIRM will further ask you to confirm the deletion To confirm press key to escape press the key C C MENU R ...

Page 25: ...ill appear on the LCD If the CID memory is full the icon will flash on the LCD OUT OF AREA This message will display when someone calls from an area where the telephone company is not offering the caller identification services or is not yet providing number delivery to your area PRIVATE If the caller has exercised the option to prevent his name and number from being sent the message will show on ...

Page 26: ...isplay shows CONFIRM press the key to confirm Result You will hear a beep and the phone returns to standby mode after clearing all the CID numbers 4 Press the key you are prompted to enter the name 5 Enter the name and press the key then you can modify the number you want to store 6 Press the key you are able to select the ring tone from Melody 1 to Melody 10 press the key to confirm and exit you ...

Page 27: ...n locked mode if you press any key the phone will generate a warning tone and the HS LOCKED message will be redisplayed n Selecting a Language The handset supports multiple predefined languages You can change the language used to display the menu messages 1 Press the key 2 Press or key repeatedly to choose HS SETTING press the key 3 Use to choose the LANGUAGE then or key press the key 4 The langua...

Page 28: ...ndset after registration of handset The handset number N 1 to 5 reflects the handset is the Nth handset which is registered to the base The HS Label is displayed in the standby mode You can modify it by the following steps 1 Press the key 2 Press repeatedly to choose HS or key SETTING press the key 3 Use to choose HS LABEL then press the or key key 4 You can enter the handset name up to 6 characte...

Page 29: ...ial mode between the tone and pulse dialling by the following steps 1 Press the key 2 Press or key repeatedly to choose BS SETTING and press the key 3 Press the key to choose the DIAL MODE then press the key 4 You can press to select the required dial or key mode options TONE PULSE and press the key A confirm beep will be heard Note If you are not sure which dialing mode should be selected please ...

Page 30: ...n The icon will disappear n Handsfree Notes Before putting the handset near your ears be sure you have turned the speakerphone off To adjust the speakerphone volume see page 18 or page 36 When the line is engaged pressing the key sends the Flash signal This key is used in conjunction with special services e g call waiting which can be available in your phone network For further details please cont...

Page 31: ...ress the key when the desired menu appears on the LCD 4 Repeat if necessary To return to standby mode If you press the key from any menu not in the number or text input mode the phone returns to the previous screen To return to standby mode press the key Also the phone will automatically return to standby mode from any menu if no key is pressed in the next 40 seconds MENU R MENU R C ...

Page 32: ...TING TERMINATE HS see page 33 DIAL MODE see page 26 FLASH TIME see page 33 MODIFY PIN see page 34 BS DEFAULT 4 HS SETTING ALARM see page 35 AUDIO SETUP see page 36 RING SETUP see page 19 TONE SETUP see page 36 LANGUAGE see page 24 HS LABEL see page 25 AUTO ANSWER see page 25 DATE TIME see page 37 SELECT BS see page 38 HS DEFAULT see page 38 5 REGISTER see page 39 see page 34 ...

Page 33: ...r the phone number Character Map To enter a specific alphanumeric character press the relevant key one or more times for the required character according to the following table once for the first character twice for the second and so on Key Characters in the displayed order 0 1 2 3 4 5 6 7 8 9 spc 0 1 _ A b C 2 d E F 3 G H I 4 J K L 5 M N O 6 P q R S 7 T U V 8 W X y Z 9 _ ...

Page 34: ... is deleted Using a Pause A pause is useful when you access an interactive voice response system such as an automated banking system A pause provides a delay of 3 seconds If you want to insert a pause when you dial a number in standby mode or store a number in memory press the key The letter P will appear at the pause entry Viewing Phone book Entries 1 In the standby mode press the key 2 Press or ...

Page 35: ... BOOK key 3 Press the key to choose CHANGE ENTRY menu press the key 4 Press or key repeatedly until the entry you want to edit displays press the key to confirm 5 If necessary press the key to clear the digit s then enter the desired name and number press the key to save 6 Use or key to select the ring you like to associate with the number press the key to confirm Dialing a Phone book Number Find ...

Page 36: ...lect a handset If you or key select the current handset or a non existent handset a warning tone will be heard 5 Press the key to confirm and the selected handset will behave according to the unregistered condition Flash Time You can select to change the Flash time by the following steps 1 Press the key 2 Press or key repeatedly to choose BS SETTING menu then press the key 3 Use or key to choose t...

Page 37: ... new PIN press the key You will be requested to confirm the PIN code Enter the new PIN again then press the key to confirm and exit Base Station Reset This function allows you to reset the base station setting to the factory default 1 Press the key 2 Press or key repeatedly to choose BS SETTING menu then press the key 3 Press or key to choose BS DEFAULT press the key You will be prompted to enter ...

Page 38: ...select ON the display indicates you to enter the time in HH MM format 6 Press the key a beep sounds and the display shows SNOOZE ON OFF you can press or key to enable or disable the snooze function on the alarm and press the key 7 When the alarm sounds press any key to switch it off Notes At step 5 you need to enter the time in 24 Hour format If you press any key at the right time the alarm to rin...

Page 39: ...y to choose ON or OFF to enable or disable the function 6 Press the key Audio Setup You can also use the menu to adjust the audio volume 1 Press the key 2 Press or key repeatedly to choose HS SETTING menu then press the key 3 Press the key to choose AUDIO SETUP press the key 4 Use or key to choose SPEAKER VOL or EARPIECE V press key 5 The display shows the current setting Use the or key to choose ...

Page 40: ... Press or key to choose DATE TIME press the key 4 Press the key to choose DATE FORM 5 You can use or key to choose the Date format DD MM MM DD press the key to save Note At step 5 you need to enter the time in 24 Hour format Setting Date Time 4 Press or key to choose SET DATE or SET TIME menu press the key 5 Enter the current date or time by numeric keypad and press the key to save and exit MENU R...

Page 41: ... BS X Press the key to confirm A confirm tone will be heard Handset Reset This function allows you to reset the handset settings to the factory default 1 Press the key 2 Press or key repeatedly to choose HS SETTING menu then press the key 3 Press or key to choose the HS DEFAULT menu press the key You will be prompted to enter the PIN code 4 Enter the PIN code the default one is 0000 then press the...

Page 42: ...n press the key 3 Use or key to scroll through the Base names list press the key to choose a base to your necessary The handset will search for the requested base and the relevant information will flash on the LCD 4 If the base is found you will be prompted to enter the PIN code the default one is 0000 Enter it then press the key If the PIN code is correct the Registration tone will sound and then...

Page 43: ...ress the key Call transfer between handsets You can transfer an external call between the handsets that are registered to the same base station 1 During an external call press the key then input the number of the handset you want to transfer the call to 2 If the called party can answer your call they can press the key to talk with you At this time you can inform him her of the incoming call 3 When...

Page 44: ...ress the key and then input the number of the handset you want to join the 3 way call 2 The called party press key to answer 3 The calling party can press the key to start the 3 way call 4 Either of the two internal handsets can press the key to leave the conference call at any time Note If one of the handsets drops the conference call the remaining handsets will continue the conference ...

Page 45: ...8 Caller two s information is displayed Caller ID info displayed 1 When you are on the line the telephone will automatically display the name and number of the second caller 2 Press the key to answer the second caller 3 When you have finished press the key to continue with your conversation with the first caller Note If you have transferred an external call to another handset you cannot use the ca...

Page 46: ... and then release Press the Call button on the Outdoor Station then using a paper clip or similar object press the Register button underneath the grommet on the back of the Outdoor Station for 5 seconds or longer until you hear the prompt tone confirming the registration to the Base Station Remember to replace the grommet covering the register button If you cannot register the Outdoor Station to t...

Page 47: ...ound the tone set If the called handset is on an external line the handset user will hear prompt tones which allows them to hang up and wait for the doorbell tone to sound again 3 Talking The host can press the key on the handset to talk with the visitor Press the key to complete the conversation ...

Page 48: ...sh Pause Mute TONE PULSE dialing mode selectable FLASH time selectable Optional Unlock Module activation Call duration display Real time clock set time Keypad lock 13 languages selectable Auto answer ON OFF selectable Alarm clock include snooze option Handset Name setting LCD backlight Caller ID FSK and DTMF dual system Caller ID Caller ID Call Waiting Caller ID list with up to 40 entries Incoming...

Page 49: ...lter contact your DSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features do not function properly To single line telephone jack Noise filter DC 7 5V ...

Page 50: ...ours Ambient temperature Normal 15 35 Extreme 0 40 C C C C Humidity 0 90 Dimensions mm Indoor phone Base 110 x 100 x 58 Handset 150 x 50 x 28 Outdoor station 176 5 x 60 x 34 Power Supply Indoor phone Base input 7 5V 300mA Handset input Ni MH 1 2V x 2 600mAh Outdoor station input 2 C size alkaline batteries Design and specifications are subject to change without notice ...

Page 51: ...on the display Check that the handset batteries are installed properly Check that the handset batteries in full power Check that the handset is on Handset seems to have very short battery life Caller s number is not displayed Check the charge contacts Consistently short battery life may indicate that replacement of the batteries is necessary Make sure the right batteries be used Make sure you have...

Page 52: ...itional Accessories are available for the E2000 Digital Telephone Intercom system Including Additional Handset and Charger E2000HSC Outdoor Station Rain Cover CLOSRC Outdoor Station Power Supply CLOSPSU Unlock Module CL3660UM Notes ...

Page 53: ...50 Notes ...

Page 54: ...to make a claim under this guarantee 2 Products must be installed used and maintained in accordance with our instructions otherwise the guarantee will be invalidated 3 The product must not be damaged or modified in any way nor must it have been subjected to any unauthorised repairs Exclusions This guarantee does not cover 1 Periodic maintenance repair and replacement of parts due to fair wear and t...

Page 55: ...pair replacement substitution or refund of payment of goods For product returns you will be issued with a Return Authorisation Number RAN Please note Returns will not be accepted unless accompanied by a RAN Terms and conditions apply Disposal and Recycling Disposal of this product is covered by the Waste Electrical or Electronic Equipment WEEE Directive It should not be disposed of with other hous...

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