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Epson WF-C5790 Series, User Manual

The Epson WF-C5790 Series is a top-of-the-line multifunction printer designed for efficient and professional printing, scanning, copying, and faxing. Enhance your productivity with this versatile machine by accessing the free user manual, available for immediate download from manualshive.com, providing you with comprehensive instructions for seamless setup and operation.

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Problem

Solution

411

A DNS error has occurred.

❏

Select 

Settings

 > 

General Settings

 > 

Network

Settings

 > 

Advanced

 > 

TCP/IP

, and then check

the DNS settings.

❏

Check the DNS settings for the server, the
computer, or the access point.

❏

If the problem cannot be cleared, contact your
printer administrator.

412

An authentication error has occurred.

Select 

Settings

 > 

General Settings

 > 

Network

Settings

 > 

Advanced

 > 

Email Server

 > 

Server

Settings

, and then check the server settings.

If the problem cannot be cleared, contact your
printer administrator.

413

A communication error has occurred.

❏

Select 

Settings

 > 

General Settings

 > 

Network

Settings

 > 

Advanced

 > 

Email Server

 > 

Server

Settings

 to check the email server settings. You

can check the cause of the error by running
connection check.

❏

The authentication method of the settings and
the email server may not match. When you select

Off

 as the authentication method, make sure the

authentication method of the email server is set
to None.

❏

Print a network connection report to check if the
printer is connected to the network.

If the problem cannot be cleared, contact your
printer administrator.

421

A DNS error has occurred.

❏

Select 

Settings

 > 

General Settings

 > 

Network

Settings

 > 

Advanced

 > 

TCP/IP

, and then check

the DNS settings.

❏

Check the DNS settings for the server, the
computer, or the access point.

❏

If the problem cannot be cleared, contact your
printer administrator.

422

An authentication error has occurred.

Select 

Settings

 > 

General Settings

 > 

Fax Settings

 >

Receive Settings

 > 

Save/Forward Settings

, and

then check the settings of the folder selected in

Destination

.

423

A communication error has occurred.

❏

Print a network connection report to check if the
printer is connected to the network.

❏

Select 

Settings

 > 

General Settings

 > 

Fax

Settings

 > 

Receive Settings

 > 

Save/Forward

Settings

, and then check the settings of the

folder selected in 

Destination

.

❏

If the problem cannot be cleared, contact your
printer administrator.

425

There is not enough storage space available in the
forwarding destination folder.

Increase the storage space in the forwarding
destination folder.

User's Guide

Solving Problems

200

Summary of Contents for WF-C5790 Series

Page 1: ...User s Guide NPD5810 00 EN ...

Page 2: ... Device 41 Accessing an External USB Device From a Computer 41 Using an Email Server 42 Configuring Mail Server 42 Email Server Setting Items 43 Checking an Email Server Connection 44 Messages Displayed During Connection Check 44 Managing Contacts 46 Registering or Editing Contacts 46 Registering or Editing Grouped Contacts 46 Registering Frequently Used Contacts 47 Register Contacts on a Computer...

Page 3: ...Panel 107 Saving the Scanned Image to a Shared Folder or FTP Server 107 Scanning to an Email 116 Scanning Using the Settings Registered on the Computer Document Capture Pro 119 Scanning to a Memory Device 122 Scanning to the Cloud 124 Scanning to a Computer WSD 126 Scanning from a Computer 128 Authenticating Users on Epson Scan 2 when Using Access Control 128 Scanning Using Epson Scan 2 128 Scanni...

Page 4: ...vice and Software Information Application for Configuring Printer Operations Web Config 181 Running Web Config on a Web Browser 181 Running Web Config on Windows 182 Running Web Config on Mac OS 182 Application for Scanning Documents and Images Epson Scan 2 182 Adding the Network Scanner 183 Application for Configuring Scanning from the Computer Document Capture Pro 184 Application for Configuring...

Page 5: ...ncel Printing from a Computer Running Mac OS X v10 6 8 218 PostScript Printer Driver Problems 219 Printer Does Not Print While Using PostScript Printer Driver 219 Printer Does Not Print Correctly While Using PostScript Printer Driver 219 Print Quality Is Poor While Using PostScript Printer Driver 219 Printing Is Too Slow While Using PostScript Printer Driver 219 Cannot Start Scanning 219 Scanned I...

Page 6: ...st 238 Wi Fi Specifications 239 Ethernet Specifications 239 Security Protocol 240 PostScript Level 3 Compatibility 240 Supported Third Party Services 240 External USB Device Specifications 240 Supported Data Specifications 241 Dimensions 241 Electrical Specifications 242 Environmental Specifications 243 Environmental Specifications for Ink Supply Units 243 System Requirements 243 Font Information ...

Page 7: ...nt and printer settings You can obtain the latest versions of the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and...

Page 8: ...turn to the previous page perform the following operation on your keyboard Windows Hold down Alt and then press Mac OS Hold down the command key and then press Printing only the pages you need You can extract and print only the pages you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the ...

Page 9: ...CD screen vary depending on the model and settings Operating System References Windows In this manual terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows XP Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 and Windows Server 2003 refer to the following operating systems Additionally Windows i...

Page 10: ...em Microsoft Windows Server 2003 R2 operating system Microsoft Windows Server 2003 operating system Mac OS In this manual Mac OS is used to refer to macOS Sierra OS X El Capitan OS X Yosemite OS X Mavericks OS X Mountain Lion Mac OS X v10 7 x and Mac OS X v10 6 8 User s Guide About This Manual 10 ...

Page 11: ...es not operate normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to ...

Page 12: ... abrasions cuts fraying crimping and kinking Do not place objects on top of the power supply cords and do not allow the power supply cords to be stepped on or run over Be particularly careful to keep all the power supply cords straight at the ends and the points where they enter and leave the transformer If you use an extension cord with the printer make sure that the total ampere rating of the de...

Page 13: ...adio waves from this printer may negatively affect the operation of medical electronic equipment causing them to malfunction When using this printer inside medical facilities or near medical equipment follow directions from the authorized personnel representing the medical facilities and follow all posted warnings and directions on the medical equipment Radio waves from this printer may negatively...

Page 14: ...onal Information When you give the printer to someone else or dispose of it erase all the personal information stored in the printer s memory by selecting the menus on the control panel as described below Settings General Settings System Administration Restore Default Settings Clear All Data and Settings User s Guide Important Instructions 14 ...

Page 15: ...dge guides Feeds originals straight into the printer Slide to the edges of the originals C ADF input tray Feeds originals automatically D ADF output tray Holds originals ejected from the ADF E Paper cassette 1 or Paper cassette C1 Loads paper F Paper cassette 2 C2 Optional paper cassette unit Loads paper User s Guide Printer Basics 15 ...

Page 16: ...paper C Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed D Rear paper feed B Loads paper E Output tray Holds the ejected paper F Edge guides Feeds the paper straight into the printer Slide to the edges of the paper G Paper cassette Loads paper User s Guide Printer Basics 16 ...

Page 17: ...rnal light while scanning B Scanner glass Place the originals C Control panel Operates the printer You can change the angle of the control panel D External interface USB port Connects memory devices User s Guide Printer Basics 17 ...

Page 18: ...en when removing jammed paper inside the printer B Print head Fires ink C Ink supply unit tray Sets an ink supply unit D Front cover A Open when replacing ink supply units E Front cover lock Locks the front cover User s Guide Printer Basics 18 ...

Page 19: ... box Control Panel A Turns the printer on or off Unplug the power cord when the power light is off B Pass a smart device over this mark to print or scan from the smart device directly C Turns on when received documents that have not yet been read printed or saved are stored in the printer s memory D Displays the home screen E Displays menus and messages F Logs off from the printer when Access Cont...

Page 20: ...queued jobs M Enters numbers characters and symbols N Displays the Contacts list You can register edit or delete the contacts O Clears number settings such as the number of copies Basic Screen Configuration A Indicates items that have been setup for the printer as icons Select each icon to check the current settings or access each setting menu B Displays each menu You can add or change the sequenc...

Page 21: ...imple AP mode Displays the Device Sound Settings screen You can set Mute and Quiet Mode You can also access the Sound menu from this screen This is the shortcut for the following menu Settings General Settings Basic Settings Sound Indicates whether or not Quiet Mode is set for the printer When this feature is enabled the noise made by printer operations is reduced but print speed may slow down How...

Page 22: ... on page 49 Touch Screen Operations The touchscreen is compatible with the following operations Tap Press or select the items or the icons Flick Scroll the screen swiftly Slide Hold and move the items around Entering Characters You can enter characters and symbols by using on screen keyboard when you register a contact make network settings and so on User s Guide Printer Basics 22 ...

Page 23: ... Status Screen Configuration Press the button to display the Job Status menu You can check the status of the printer or the jobs A Switches the displayed lists B Filter the jobs by functional C When Active is selected displays the list of ongoing jobs and jobs waiting to be processed When Log is selected displays the job history You can cancel jobs or check the error code displayed in the history ...

Page 24: ...s that you want to view Select How To at the bottom of the operation screen Displays the context sensitive animation A Indicates the total number of steps and the current step number In the example above it shows step 2 from 4 steps B Returns to the previous step C Indicates your progress through the current step The animation repeats when the progress bar reaches the end D Moves to next step User...

Page 25: ... 50 Auto Manual Epson Ultra Glos sy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 50 20 Epson Premium Glossy Photo Pa per A4 13 18 cm 5 7 in 16 9 wide size 102 181 mm 10 15 cm 4 6 in 50 20 Epson Premium Semigloss Photo Paper A4 10 15 cm 4 6 in 50 20 Epson Photo Pa per Glossy A4 13 18 cm 5 7 in 10 15 cm 4 6 in 50 20 Epson Matte Pa per Heavyweight A4 50 20 Epson Double Si ded Matte Paper A4 20 20 E...

Page 26: ...al print quality settings are available Although some printer drivers allow you to select a better print quality the printouts are printed using Standard or Normal Commercially Available Paper Note Half letter SP1 210 270 mm SP2 210 149 mm SP3 100 170 mm SP4 130 182 mm SP5 192 132 mm and 16K 195 270 mm sizes are not available when printing with the PostScript printer driver User s Guide Preparing ...

Page 27: ...y the symbol on the edge guide 80 Manual 1 2 SP3 100 170 mm SP4 130 182 mm SP5 192 132 mm Up to the line in dicated by the symbol on the edge guide 80 Manual 1 2 User Defined 3 mm 89 127 to 100 148 Up to the line in dicated by the symbol on the edge guide 80 Manual 1 2 User Defined 3 mm 100 148 to 148 210 215 9 297 to 355 6 Up to the line indicated by the symbol on the edge guide 80 Manual 1 2 Use...

Page 28: ...3 in Half letter 3 A6 B6 SP2 210 149 mm 90 250 30 Manual 1 4 SP3 100 170 mm SP4 130 182 mm SP5 192 132 mm 90 30 Manual 1 4 User Defined 3 mm 89 127 to 100 148 90 30 Manual 1 4 User Defined 3 mm 100 148 to 148 210 215 9 297 to 355 6 90 250 30 Manual 1 4 User Defined 3 mm 148 210 to 215 9 297 90 250 30 Auto Manual 1 4 User Defined 3 mm 64 to 89 127 30 Manual 4 User Defined 3 mm 215 9 355 6 to 1117 6...

Page 29: ...5 6 30 Manual 4 User Defined 3 mm 215 9 355 6 to 1117 6 1 Manual Envelope Envelope 10 Envelope DL En velope C6 10 10 Envelope C4 1 1 Only use the rear paper feed to print 2 sided print jobs manually 2 You can load up to 30 sheets for paper with one side already printed 3 Only printing from computer is available 4 You can load up to 5 sheets for paper with one side already printed Related Informati...

Page 30: ... thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Make sure you are using long grain paper If you are not sure what type of paper you are using check the paper packaging or contact the manufacturer to confirm the paper specifications Related Information Printer Specifications on page 236 Loading Paper in the Paper Cassett...

Page 31: ...2 Slide the front edge guide to its maximum position and then slide the side edge guides to adjust to the paper size you want to use 3 Load paper with the printable side facing down and then slide the front edge guide to the edge of the paper User s Guide Preparing the Printer 31 ...

Page 32: ...and type of the paper you loaded in the paper cassette Note You can also display the paper size and paper type settings screen by pressing the button on the control panel 6 Slide out the output tray when loading paper longer than A4 size Related Information Paper Handling Precautions on page 29 Available Paper and Capacities on page 25 List of Paper Type on page 36 Loading Envelopes and Precaution...

Page 33: ...irst However when you have set the long edge as the width of the user defined size load paper long edge first Pre punched paper Note You can use pre punched paper under the following conditions Automatic 2 sided printing is not available for prepunched paper Loading capacity One sheet Available size A4 B5 A5 A6 Letter Legal Binding holes Do not load paper with the binding holes at the top or the b...

Page 34: ...remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 29 Available Paper and Capacities on page 25 List of Paper Type on page 36 Loading Envelopes and Precautions on page 34 Loading Long Papers on page 35 Loading Envelopes and Precautions Load envelopes in the center of the rear paper...

Page 35: ...acities on page 25 Loading Paper in the Paper Cassette on page 30 Loading Paper in the Rear Paper Feed on page 32 Loading Long Papers Only use the rear paper feed to load long paper Before loading paper in the printer cut the paper to the size you want to print Select User Defined as the paper size setting Make sure the end of the paper is cut perpendicularly A diagonal cut may cause paper feed pr...

Page 36: ... Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Matte Epson Matte Epson Matte Epson Photo Quality Ink Jet Paper Matte Epson Matte Photo Quality Ink Jet Paper Thick paper 91 to 160 g m2 Thick paper1 Thick Paper1 Thick Paper1 Thick Paper1 Thick paper 161 to 256 g m2 Thick paper2 Thick Paper2 Thick Paper2 Thick Paper2 Placing Originals Place originals on the scanner glass or the ADF You can ...

Page 37: ...ad To prevent paper jams avoid placing the following originals in the ADF For these types use the scanner glass Originals that are torn folded wrinkled deteriorated or curled Originals with binder holes Originals held together with tape staples paper clips etc Originals that have stickers or labels stuck to them Originals that are cut irregularly or not right angled Originals that are bound OHPs t...

Page 38: ...e originals in the center of the ADF facing up cImportant Do not load originals above the line indicated by the triangle symbol on the ADF Do not add originals while scanning User s Guide Preparing the Printer 38 ...

Page 39: ...anel as described below Copy Advanced Orientation Original Up Direction Place the originals on the ADF in the direction of the arrow Portrait originals Select Left Direction on the control panel as described below Copy Advanced Orientation Original Left Direction Place the originals on the ADF in the direction of the arrow Placing Originals on the Scanner Glass Caution Be careful not to trap your ...

Page 40: ...l face down and slide it to the corner mark Note A range of 1 5 mm from the top edge and left edge of the scanner glass is not scanned When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 4 Close the cover gently cImportant Do not apply too much force to the scanner glass or the document cover Otherwise they may be damaged User s Guide Prepari...

Page 41: ...write or read data on an external USB device such as a USB flash drive that has been inserted in the printer from a computer cImportant When sharing an external device inserted in the printer between computers connected over USB and over a network write access is only allowed to the computers that are connected by the method you selected on the printer To write to the external USB device select a ...

Page 42: ... device is inserted To access an external storage device through the network select Go Connect to Server from the menu on the desktop Enter a printer name cifs XXXXX or smb XXXXX Where xxxxx is the printer name in the Server Address and then click Connect Using an Email Server To use email features such as scan or fax forwarding features you need to configure the email server Configuring Mail Serv...

Page 43: ... correct When you cannot send an email even if the connection check succeeds check the authentication method for the email server you are using Email Server Setting Items Items Explanations Authenticated Account If you select SMTP AUTH or POP before SMTP as the Email Server Authentication Method enter the user name email address registered to the email server within 255 characters or less Authenti...

Page 44: ... are correct When you cannot send an email even if the connection check succeeds check the authentication method for the email server you are using Messages Displayed During Connection Check The following messages are displayed when performing aConnection Check to the email server If an error occurs check the message and the explanation to confirm the status Messages Explanation Connection test wa...

Page 45: ...r and a client or when the server requests to use an SSL TLS connection for an SMTP secure connection Connection to SMTP server failed Change Secure Connection to STARTTLS This message appears when an SMTP mismatch occurs between a server and a client or when the server requests to use an STARTTLS connection for an SMTP secure connection The connection is untrusted Check the following Date and Tim...

Page 46: ...st of the printer Display an entry and then select Register to Contacts 4 When registering a new contact select the type of contact you want to register Skip this procedure when you want to edit or delete a contact Fax Register a contact fax number to send a fax Email Register an email address to send a scanned image or to forward the received fax Network Folder FTP Register a network folder to sa...

Page 47: ... Contact s Added to the Group Required 7 Select the contacts that you want to register in the group Note You can register up to 200 contacts To deselect a contact tap it again 8 Select Close 9 Make the other necessary settings Registry Number Set the number for a group Index Word Set index word for the group Assign to Frequent Use Register as a frequently used group The group is displayed at the t...

Page 48: ...an register frequently used copy fax and scan settings as presets You can register up to 50 entries If you cannot edit the presets they may have been locked by the administrator Contact your printer administrator for assistance To register a preset select Presets from the home screen select Add New and then select the feature for which you want to register a preset Make the necessary settings sele...

Page 49: ...operations The LCD screen turns black when the setting time passes Power Off Timer Your product may have this feature or the Power Off Settings feature depending on the location of purchase Select this setting to turn the printer off automatically when it is not used for a specified period of time You can adjust the time before power management is applied Any increase will affect the product s ene...

Page 50: ...nguage used on the LCD screen Start up Screen Specify the initial menu displayed on the LCD screen when the printer turns on and Operation Time Out is enable Edit Home Change the layout of the icons on the LCD screen You can also add delete and replace icons Wall Paper Change the background color of the LCD screen Operation Time Out Select On to return to the initial screen when no operations have...

Page 51: ...ettings Select On for any of following settings to automatically print on paper from any source containing paper that matches your paper settings Copy Fax Other Error Notice Select On to display an error message when the selected paper size or type does not match the loaded paper Paper Setup Auto Display Select On to display the Paper Setting screen when loading paper in the paper source If you di...

Page 52: ...mmon Settings Paper Size Select the default paper size for PCL or PostScript printing Paper Type Select the default paper type for PCL or PostScript printing Orientation Select the default orientation for PCL or PostScript printing Quality Select the print quality for PCL or PostScript printing Ink Save Mode Select On to save ink by reducing the print density Print Order Last Page on Top Starts pr...

Page 53: ...mber settings are automatically replaced with the default value IBM US Form Set the number of lines for the selected paper size and orientation This also causes a line spacing VMI change and the new VMI value is stored in the printer This means that later changes in the page size or orientation settings cause changes in the Form value based on the stored VMI CR Function Select the line feed comman...

Page 54: ...hether to give write access to the memory device from a USB connected computer or a network connected computer Thick Paper Select On to prevent ink from smearing on your printouts however this may lower the print speed Quiet Mode Select On to reduce noise during printing however this may lower the print speed Depending on the paper type and print quality settings you selected there may be no diffe...

Page 55: ... menus on the control panel as described below Settings General Settings Network Settings You cannot change settings that have been locked by your administrator Wi Fi Setup Set up or change wireless network settings Choose the connection method from the following and then follow the instructions on the LCD panel Router Wi Fi Direct Wired LAN Setup Set up or change a network connection that uses a ...

Page 56: ...g Register and follow the instructions When you have registered you can change the following settings Suspend Resume Unregister For details see the following web site https www epsonconnect com http www epsonconnect eu Europe only Google Cloud Print Services Displays whether the printer is registered and connected to Google Cloud Print services When you have registered you can change the following...

Page 57: ...ance box is nearly full When the X mark is displayed you need to replace the item as ink is expended or the maintenance box is full Menu Options for Maintenance Select the menus on the control panel as described below Settings Maintenance Print Quality Adjustment Select this feature if there are any problems with your print outs You can check for clogged nozzles and clean the print head if necessa...

Page 58: ...e Print Head Cleaning message is displayed on the LCD screen Related Information Adjusting the Print Quality on page 210 Checking and Cleaning the Print Head on page 174 Aligning the Print Head on page 175 Cleaning the Paper Path for Ink Smears on page 177 Menu Options for Language Select the menus on the control panel as described below Settings Language Select the language used on the LCD screen...

Page 59: ...quent Register frequently used contacts to access them quickly You can also change the order of the list Print Contacts Print your contact list View Options Change the way the contact list is displayed Search Options Change the method for searching contacts Menu Options for User Settings Select the menus on the control panel as described below Settings User Settings You cannot change settings that...

Page 60: ...gement is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Depending on the location of purchase the printer may have a feature that turns it off automatically if it is not connected to the network for 30 minutes Saving Power Control Panel 1 Select Settings on the home screen 2 Select General Settings Basic Settings 3 Do one ...

Page 61: ...n Hardware and Sound Right click on your printer and select Printing preferences Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware and Sound Right click on your printer and select Select printing preferences Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel Printers and Other Hardware Printers ...

Page 62: ...ns of the setting items Right clinking an item displays Help When you select Print Preview you can see a preview of your document before printing 6 Click OK to close the printer driver window 7 Click Print Note When you select Print Preview a preview window is displayed To change the settings click Cancel and then repeat the procedure from step 2 Related Information Available Paper and Capacities ...

Page 63: ...ilable when EPSON Status Monitor 3 is enabled However it may not be available when the printer is accessed over a network or is used as a shared printer Note To enable EPSON Status Monitor 3 click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 1 On the printer driver s Main tab select an option from 2 Sided Printing 2 Click Settings make the appropriate sett...

Page 64: ...ions Related Information Printing Basics on page 61 Main Tab on page 78 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Print Settings On the printer driver s Main tab select 2 Up or 4 Up as the Multi Page setting Related Information Printing Basics on page 61 Main Tab on page 78 User s Guide Printing 64 ...

Page 65: ...ment You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer Print Settings On the printer driver s More Options tab select the document size from the Document Size setting Select the paper size you want to print on from the Output Paper setting Select Reduce Enlarge Document and then select Fit to Page or Zoom to When you select...

Page 66: ...s of paper You can create a larger poster by taping them together Print Settings On the printer driver s Main tab select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster as the Multi Page setting If you click Settings you can select the panels that you do not want to print You can also select the cutting guide options Related Information Printing Basics on page 61 Main Tab on page 78 User s Guide Pr...

Page 67: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 67 ...

Page 68: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 68 ...

Page 69: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 69 ...

Page 70: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 70 ...

Page 71: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 71 ...

Page 72: ...oter You can print information such as a user name and printing date in headers or footers Print Settings On the printer driver s More Options tab click Watermark Features and then select Header Footer Click Settings and then select the items you want to print User s Guide Printing 72 ...

Page 73: ...Paper Plain paper Copy paper Letterhead Recycled paper Colored paper Preprinted paper or High quality plain paper Quality Standard Automatic 2 sided printing Not selected Color Correction Automatic Note You can also add your own watermark or anti copy pattern Print Settings On the printer driver s More Options tab click Watermark Features and then select Anti Copy Pattern or Watermark Click Settin...

Page 74: ...ted Information Printing Basics on page 61 More Options Tab on page 79 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job You can specify the print settings for combined files such as multi page layout and 2 sided printing Print Settings On the printer driver s Main tab select Job Arranger Li...

Page 75: ...ntouts Color Universal Print is only available when the following settings are selected Paper Type Plain paper Copy paper Letterhead Recycled paper Colored paper Preprinted paper High quality plain paper Quality Standard or a higher quality Print Color Color Applications Microsoft Office 2007 or later Text Size 96 pts or smaller Print Settings On the printer driver s More Options tab click Image O...

Page 76: ...Correction window adjusts the color by analyzing the location of the subject Therefore if you have changed the location of the subject by reducing enlarging cropping or rotating the image the color may change unexpectedly If the image is out of focus the tone may be unnatural If the color is changed or becomes unnatural print in a mode other than PhotoEnhance Related Information Printing Basics on...

Page 77: ...ngs On the printer driver s Maintenance tab click Extended Settings and then select Barcode mode Related Information Printing Basics on page 61 Maintenance Tab on page 79 Canceling Printing You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s cont...

Page 78: ...he paper type you select Color Select the color for your print job 2 Sided Printing Allows you to perform 2 sided printing Settings You can specify the binding edge and the binding margins When printing multi page documents you can select to print starting from either the front or the back side of the page Print Density Select the document type to adjust the print density If the appropriate print ...

Page 79: ...ality options such as Color Universal Print or Fix Red Eye You can also thicken thin lines to make them visible on the printouts Watermark Features Allows you to make settings for anti copy patterns or watermarks Confidential Job Password protect confidential documents when printing If you use this feature the print data is stored in the printer and can only be printed after the password has been ...

Page 80: ...indow To apply the settings close the printer driver and then open it again Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet Technical Support Allows you to access the Epson technical support website Printing from the PostScript Printer Driver on Windows A PostScript Printer Driver is a driver that outputs printing commands to a printer ...

Page 81: ...elect the paper source from which the paper is fed Select Automatically Select to automatically select the paper source selected in the Paper Setting on the printer Media Select the type of paper on which you print Color Select the color for your print job Layout Tab Orientation Select the orientation you want to use to print Print on Both Sides Allows you to perform 2 sided printing Page Order Se...

Page 82: ...ment Options Advanced Printing Features Allows you to make detailed settings for printing features PostScript Options Allows you to make optional settings Printer Features Color Mode Select whether to print in color or in monochrome Press Simulation You can select a CMYK ink color to simulate when you print by reproducing the CMYK ink color of the offset press Ink Save Mode Conserves ink by reduci...

Page 83: ...o access the print dialog If necessary click Show Details ord to expand the print window 3 Select your printer 4 Select Print Settings from the pop up menu Note On OS X Mountain Lion or later if the Print Settings menu is not displayed the Epson printer driver has not been installed correctly Select System Preferences from the menu Printers Scanners or Print Scan Print Fax remove the printer and t...

Page 84: ...may decline and paper jams may occur Depending on the paper and the data ink may bleed through to the other side of the paper Related Information Available Paper and Capacities on page 25 Print Settings Select Two sided Printing Settings from the pop up menu Select the method of 2 sided printing and then make the Document Type settings Note Printing speed may be reduced depending on the document t...

Page 85: ...eet of paper Print Settings Select Layout from the pop up menu Set the number of pages in Pages per Sheet the Layout Direction page order and Border Related Information Printing Basics on page 83 Menu Options for Layout on page 88 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order User s Guide Printing 85 ...

Page 86: ...Scale to fit paper size Select the paper size you loaded in the printer in Destination Paper Size When reducing the size of the document select Scale down only When printing at a specific percentage do one of the following Select Print from the File menu of the application Select Printer enter a percentage in Scale and then click Print Select Page Setup from the File menu of the application Select...

Page 87: ...s for Color Options on page 89 Canceling Printing You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling Click the printer icon in the Dock Select the job you want to cancel and then do one of the following OS X Mountain Lion...

Page 88: ...to sets Pages to Print Select to print only odd pages or even pages Page Order Select to print from the top or the last page Scale to fit paper size Prints to fit to the paper size you loaded Destination Paper Size Select the paper size to print on Scale down only Select when reducing the size of the document Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page ...

Page 89: ...ons or Driver Operation Settings of the Mac OS Printer Driver Thick paper and envelopes Prevents the ink from smearing when printing on thick paper However this may reduce print speed Skip Blank Page Avoids printing blank pages Quiet Mode Reduces the noise the printer makes however may reduce print speed Permit temporary black printing Prints only with black ink temporarily High Speed Printing Pri...

Page 90: ...rom the File menu If necessary click Show Details or d to expand the print window 3 Select your printer 4 Select Print Features from the pop up menu 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capacities on page 25 Loading Paper in the Paper Cassette on page 30 Loading Paper in the Rear Paper Feed ...

Page 91: ...hod for color adjustment These options adjusts color between the printer and the computer display to minimize the difference in color In Printer Menu Options for Paper Handling Collate pages Prints multi page documents collated in order and sorted into sets Pages to Print Select to print only odd pages or even pages Page Order Select to print from the top or the last page Scale to fit paper size P...

Page 92: ...a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling Click the printer icon in the Dock Select the job you want to cancel and then do one of the following OS X Mountain Lion or later Click next to the progress meter Mac OS X v10 6 8 to v1...

Page 93: ... necessary For more information on detailed settings see the menus for Memory Device 8 Enter the number of copies 9 Tap x to start printing 10 Remove the memory device from the printer Related Information JPEG Settings on page 94 Printing PDF or TIFF Files from a Memory Device 1 Connect the memory device to the printer s external interface USB port 2 Select Memory Device on the home screen 3 Selec...

Page 94: ...ting 20 files on one sheet Index is for making index printing with information Fit Frame Select On to crop the image to fit into the selected print layout automatically If the aspect ratio of the image data and the paper size is different the image is automatically enlarged or reduced so that the short sides match the short sides of the paper The long side of the image is cropped if it extends bey...

Page 95: ...y print in B W or Color Advanced 2 Sided Select On to print PDF files using 2 Sided printing You can also select the binding method by selecting Binding Copy Print Order Select the order for printing multi page PDF files TIFF Settings You can make print settings for TIFF format files in you memory devices Display order Changes the order of the files Basic Settings Paper Setting Specify the paper s...

Page 96: ... is connected to the same wireless network as your printer or remote print printing from a remote location over the Internet To use remote print register your printer in the Epson Connect service Related Information Printing Using a Network Service on page 192 Connecting from Smart Device by Wi Fi Direct You need to connect the smart device to the printer to print from the smart device Wi Fi Direc...

Page 97: ... access the Web site scan the QR code displayed on the printer s control panel using the smart device and then go to Setup 6 Enter the password displayed on the printer s control panel on the smart device 7 After the connection is established tap OK or Close on the printer s control panel 8 Close the screen Installing Epson iPrint You can install Epson iPrint on your smart device from the followin...

Page 98: ...Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes Printing by Touching Smart Devices to the N Mark You can simply connect and print by touching your smart device to the printer s N Mark Make sure that you prepare the following before using t...

Page 99: ...n touch the smart device to the printer s N Mark Printing starts Related Information Loading Paper in the Paper Cassette on page 30 Loading Paper in the Rear Paper Feed on page 32 Using Epson Print Enabler You can wirelessly print your documents emails photos and web pages right from your Android phone or tablet Android v4 4 or later With a few taps your Android device will discover an Epson print...

Page 100: ...per configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the link below http epson sn 3 Connect your Apple device to the same wireless network that your product is using 4 Print from your device to your product Note For details see the AirPrint...

Page 101: ...ton to display Job Status 2 Select Active on the Job Status tab Ongoing print jobs and jobs that are standing by are shown in the list 3 Select the job that you want to cancel 4 Select Cancel User s Guide Printing 101 ...

Page 102: ...n of settings you require is not available is displayed Select the icon to check the details and then change the settings Select to check the scanned image before start copying 4 Enter the number of copies 5 Tap x Related Information Placing Originals on page 36 Basic Menu Options for Copying on page 103 Advanced Menu Options for Copying on page 104 Copying on 2 Sides You can copy multiple origina...

Page 103: ...de B W Color Select whether to copy in color or in monochrome Density Increase the level of density when the copying results are faint Decrease the level of density when ink smears Paper Setting Select the paper source that you want to use When Auto is selected paper is fed automatically using the Paper Setting settings made when you loaded the paper This feature is available for models with two p...

Page 104: ... original 2 Sided Select 2 sided layout 1 1 Sided Copies one side of an original onto a single side of paper 2 2 Sided Copies both sides of a double sided original onto both sides of a single sheet of paper Select the orientation of your original and the binding position of the original and the paper 1 2 Sided Copies two single sided originals onto both sides of a single sheet of paper Select the ...

Page 105: ...e of your original Copies in optimal quality to match the type of original Finishing Select how to eject the paper for multiple copies of multiple originals Group Same Pages Copies the originals by page as a group Collate Page Order Copies the originals collated in order and sorted into sets Orientation Original Select the orientation of your original Image Quality Adjust image settings Contrast A...

Page 106: ... density of the background color Select to make it bright white and select to make it dark black Remove Shadow Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet Remove Punch Holes Removes the binding holes when copying ID Card Copy Scans both sides of an ID card and copies onto one side of paper User s Guide Copying 106...

Page 107: ...nning install Document Capture Pro on your computer and create a job Memory Device You can save the scanned image to a memory device You need not set any settings before scanning Cloud You can send scanned images to cloud services Before scanning make settings on the Epson Connect Computer WSD You can save the scanned image to a computer connected to the printer using WSD feature If you are using ...

Page 108: ...By registering a shared folder path on the printer s control panel you can specify the folder path by selecting from contacts Preparation 1 Check and Change the Computer Name Check and change the computer name on which you want to create the shared folder Use alphanumerical characters for the computer name If other characters are used you cannot find the computer from the printer Note The method t...

Page 109: ... the operating system and your environment In this manual the examples used are for Windows 10 Windows 8 1 Windows 8 Windows 7 See the documentation of your computer for detailed information about setting a shared folder on your computer 1 Open the Control Panel Windows 10 Right click the start button or press and hold it and then select Control Panel Windows 8 1 Windows 8 Select Desktop Settings ...

Page 110: ... In Enter the object name to select on the Select Users or Groups window enter the User Name you want to use to log on to the computer 17 Click Check Names Confirm that the name is underlined and then click OK Note If Name Not Found is displayed click Cancel and then enter correct user name 18 On the Share Permissions tab select the user name that is entered in Group or user names allow the Change...

Page 111: ...on Preparation 3 Register the Shared Folder in Contacts on the Printer on page 111 By registering a shared folder path on the printer s control panel you can specify the folder path by selecting from contacts Preparation 3 Register the Shared Folder in Contacts on the Printer By registering a shared folder path on the printer s control panel you can specify the folder path by selecting from contac...

Page 112: ... on to the computer only when password is set on the computer Password Enter a password corresponding to the user name Assign to Frequent Use Set the address as a frequently used address The group will be displayed on the top screen when specifying the address 6 Press OK This completes registering a contact to the contacts list This completes Preparation 3 Register the Shared Folder in Contacts on...

Page 113: ...ding to the user name 9 A message is displayed saying that registration is complete Close the Web browser This completes Preparation 3 Register the Shared Folder in Contacts on the Printer This completes all preparations for saving scanned images to the shared folder Related Information Scanning to a Network Folder or FTP Server on page 113 Scanning to a Network Folder or FTP Server You can save t...

Page 114: ...te You can print the history of the folder in which documents are saved by selecting 5 Select Scan Settings and then check settings such as the save format and change them if necessary Note Select to save your settings as a preset 6 Tap x Related Information Managing Contacts on page 46 Placing Originals on page 36 Registering Your Favorite Settings as a Preset on page 48 Destination Menu Options ...

Page 115: ...le that requires a password when opening set Document Open Password To create a PDF file that requires a password when printing or editing set Permissions Password Resolution Select the scanning resolution 2 Sided Scan both sides of the original Orientation Original Select the orientation of the original Binding Original Select the binding direction of the original Scan Area Select the scan area T...

Page 116: ... server Before using this feature you need to configure the email server You can specify the email address by entering directly but it may be easier if you register the email address in the contacts list first Note Before you use this feature make sure the printer s Date Time and Time Difference settings are correct Access the menus from Settings General Settings Basic Settings Date Time Settings ...

Page 117: ... 5 Select Scan Settings and then check settings such as the save format and change them if necessary Note Select to save your settings as a preset 6 Tap x Related Information Managing Contacts on page 46 Placing Originals on page 36 Registering Your Favorite Settings as a Preset on page 48 Menu Options for Scanning to an Email Note The items may not be available depending on other settings you mad...

Page 118: ...inal that appear in the scanned image Surround Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of the booklet Remove Punch Holes Remove the punch holes that appear in the scanned image You can specify the area to erase the punch holes by entering a value in the box on the right Erasing Position Select the position to remove the punch holes Orientation...

Page 119: ... Job Set the job on the computer using Document Capture Pro Note Operations may vary depending on the operating system and the software version See the software help for details on using the features Creating and Registering a Job Windows Note Operations may vary depending on the operating system and the software version See the software help for details on using the features 1 Start Document Capt...

Page 120: ...ing rules of the files and so on Destination Select the destination of the scanned images 5 Click OK to return to the Job List window The job created is to be registered in the Job List 6 Click OK to return to the main window Set the Computer Name to Display on the Printer s Control Panel You can set the computer name alphanumeric to display on the printer s control panel using Document Capture Pr...

Page 121: ...he control panel 1 Place the originals Note If you want to scan multiple originals or make 2 sided scans place all of the originals in the ADF 2 Select Scan on the home screen 3 Select Document Capture Pro 4 Select Select Computer and then select the computer on which you created the job in Document Capture Pro Note The printer s control panel displays up to 100 computers on which Document Capture...

Page 122: ...ted Information Part Names and Functions on page 15 Placing Originals on page 36 Registering Your Favorite Settings as a Preset on page 48 Basic Menu Options for Scanning to a Memory Device Note The items may not be available depending on other settings you made B W Color Select whether to scan in color or in monochrome File Format Select the format in which to save the scanned image Compression R...

Page 123: ...dvanced Menu Options for Scanning to a Memory Device Note The items may not be available depending on other settings you made Density Select the contrast of the scanned image Remove Shadow Remove the shadows of the original that appear in the scanned image Surround Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of the booklet Remove Punch Holes Remov...

Page 124: ...Epson Connect 2 Place the originals Note If you want to scan multiple originals or make a 2 sided scan place all of the originals on the ADF 3 Select Scan on the home screen 4 Select Cloud 5 Select on the top of the screen and then select a destination 6 Set items on Basic Settings such as the save format 7 Select Advanced and then check settings and change them if necessary Note Select to save yo...

Page 125: ...to the Cloud Note The items may not be available depending on other settings you made Original Type Select the type of your original Density Select the contrast of the scanned image Remove Shadow Remove the shadows of the original that appear in the scanned image Surround Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of the booklet Remove Punch Hole...

Page 126: ...ect Computer WSD 4 Select a computer 5 Tap x Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7 Windows Vista Note For Windows 10 Windows 8 1 Windows 8 the WSD port is set up automatically The following is necessary to set up a WSD port The printer and the computer are connected to the network The printer driver is installed on the computer 1 Turn the printer on 2 C...

Page 127: ...he network screen You can check the printer s name set on the network from the printer s control panel or by printing a network status sheet 4 Click Your device is ready to use 5 Check the message and then click Close 6 Open the Devices and Printers screen Windows 7 Click start Control Panel Hardware and Sound or Hardware Devices and Printers User s Guide Scanning 127 ...

Page 128: ... Epson Scan 2 2 On the Epson Scan 2 screen make sure that your printer is selected in the Scanner list 3 Select Settings from the Scanner list to open the Scanner Settings screen 4 Click Access Control 5 On the Access Control screen enter the User Name and the Password for an account that has permission to scan 6 Click OK Scanning Using Epson Scan 2 You can scan using the scanner driver Epson Scan...

Page 129: ...tation of the original you placed Depending on the size of the original this item may be set automatically and cannot be changed Image Type Select the color for saving the scanned image Resolution Select the resolution 4 Make other scan settings if necessary You can preview the scanned image by clicking the Preview button The preview window opens and the previewed image is displayed When you previ...

Page 130: ... specified for the scanned image and then save it in grayscale or black and white Threshold You can adjust the border for monochrome binary black and white Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shadows that appear when scanning printed papers such as a magazine Edge Fill You can remove the shadow created around the sca...

Page 131: ...ata on a smart device or to Cloud services send it by email or print it Connecting from Smart Device by Wi Fi Direct You need to connect the smart device to the printer to print from the smart device Wi Fi Direct allows you to connect the printer directly to devices without an access point The printer acts as an access point cImportant When you connect from a smart device to the printer using the ...

Page 132: ...ntrol panel using the smart device and then go to Setup 6 Enter the password displayed on the printer s control panel on the smart device 7 After the connection is established tap OK or Close on the printer s control panel 8 Close the screen Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to c Scanning Using Epson iPrint Start Ep...

Page 133: ...nning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the screen where you can print scanned data Scanning by Touching Smart Devices to the N Mark You can simp...

Page 134: ...ur smart device to the printer s N Mark to install it Enable the Wi Fi Direct on your printer 1 Place the originals in the printer 2 Touch your smart device to the printer s N Mark Note The printer may not be able to communicate with the smart device when there are obstacles such as metal between the printer s N Mark and the smart device Epson iPrint starts 3 Select the scan menu in Epson iPrint 4...

Page 135: ...for a voice call sending another fax or receiving a fax You can check or cancel reserved fax jobs from 1 Place the originals You can send up to 100 pages in one transmission however depending on the remaining amount of memory you may not be able to send faxes even with less than 100 pages 2 Select Fax on the home screen 3 Specify the recipient You can send the same monochrome fax to up to 200 reci...

Page 136: ...ring a fax number manually 5 Send the fax To send without checking the scanned document image Tap x To scan check the scanned document image and then send when sending a fax in monochrome only Tap on the fax top screen To send the fax as is select Start Sending Otherwise select Cancel and then go to step 3 Moves the screen in the direction of the arrows Reduces or enlarges Moves to the previous or...

Page 137: ...ct Send Receive at the upper right corner of the LCD screen and then select Send Note When receiving a fax from a fax polling service and you hear the audio guidance follow the guidance to make the printer operations 6 Tap x 7 When sending is complete remove the originals Related Information Placing Originals on page 36 Menu Options for Faxing on page 144 Sending Faxes Dialing from the External Ph...

Page 138: ... fax machine that has a polling receive feature You can store one document in the Polling Send box You can register up to 10 bulletin boards and store one document in each registered bulletin board Note that the fax machine of the recipient must support the subaddress password feature Related Information Setting the Polling Send Box on page 138 Registering a Bulletin Board Box on page 139 Storing ...

Page 139: ...anging settings or deleting registered boxes select the box you want to change delete and then tap Related Information Storing a Document in the Polling Send Bulletin Board Box on page 139 Polling Send Board on page 154 Storing a Document in the Polling Send Bulletin Board Box 1 Select Fax Box on the home screen and then select Polling Send Board 2 Select Polling Send or one of the bulletin board ...

Page 140: ...mporarily stored in the printer s memory Therefore sending a lot of pages may cause the printer to run out of memory and stop sending the fax You can avoid this by enabling the Direct Send feature however it takes longer to send the fax because the printer performs scanning and sending simultaneously You can use this feature when there is only one recipient 1 Place the originals 2 Select Fax on th...

Page 141: ...on page 36 Sending Faxes Automatically Using the Control Panel on page 135 Fax Settings on page 144 Sending Faxes in Monochrome at a Specified Time Send Fax Later You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to send is specified 1 Place the originals 2 Select Fax on the home screen 3 Specify the recipient 4 Make settings to send faxes at a specified...

Page 142: ...e and the message Scan complete Scan the next page is displayed on the control panel select Yes set the next originals and then select Start Scanning Note If you leave the printer untouched for 20 seconds after prompted to set the next originals the printer stops storing and starts sending the document Related Information Placing Originals on page 36 Sending Faxes Automatically Using the Control P...

Page 143: ...Fax Box on the home screen 3 Select Stored Documents tap Box Menu and then select Store Fax Data 4 In the Fax Settings tab that is displayed make settings such as the resolution and the sending method as necessary 5 Tap x to store the document After storing a document is complete you can preview the scanned image by selecting Fax Box Stored Documents and then tapping the box for the document or yo...

Page 144: ... Quick Operation Button displays the items at the top of the Fax Settings tab Scan Settings Original Size Glass Select the size and orientation of the original you placed on the scanner glass Original Type Select the type of your original Color Mode Select whether to scan in color or in monochrome Resolution Select the resolution of the outgoing fax If you select a higher resolution the data size ...

Page 145: ...fax or not to include the information Off Sends a fax with no header information Outside of Image Sends a fax with header information in the top white margin of the fax This keeps the header from overlapping with the scanned image however the fax received by the recipient may be printed across two sheets depending on the size of the originals Inside of Image Sends a fax with header information app...

Page 146: ...eive When you leave the Fax menu the setting returns to Off default Polling Send Board When this is set to On by selecting the polling send box or a bulletin board box you can scan and store documents to the box you selected by tapping x on the Fax Settings tab You can store one document to the polling send box You can store up to 10 documents to up to 10 bulletin boards in the printer but you mus...

Page 147: ...phone line and basic settings have been completed using the Fax Setting Wizard you can receive faxes There are two ways of receiving faxes Receiving an incoming fax Receiving a fax by making a call Polling Receive Received faxes are printed in the printer s initial settings You can save received faxes check them on the printer screen and forward them Check with the administrator for the status of ...

Page 148: ... the phone Ask the person to call you back Note Set the number of rings to answer for the answering machine to a lower number than the number set in Rings to Answer Otherwise the answering machine cannot receive voice calls to record voice messages For details on setting up the answering machine see the manual supplied with the answering machine Related Information While Manual is Selected on page...

Page 149: ... home screen 2 Tap More 3 Select Extended Fax 4 Tap the Polling Receive box to set this to On 5 Tap Close and then tap Close again 6 Enter the fax number Note If you cannot manually enter a fax number Direct Dialing Restrictions in Security Settings is set to On Select fax recipients from the contacts list or the sent fax history 7 Tap x Related Information Sending Faxes Dialing from the External ...

Page 150: ...st in advance 1 Select Fax on the home screen 2 Select More 3 Select Extended Fax 4 Tap Polling Receive to set this to On 5 Tap Close and then tap Close again 6 Select Contacts and then select the contact with the registered subaddress SEP and password PWD to match the destination board 7 Tap x Related Information Managing Contacts on page 46 Sending Faxes Dialing from the External Phone Device on...

Page 151: ...te The fax data is saved as PDF format Color documents cannot be forwarded to another fax machine They are processed as documents that failed to be forwarded Related Information Viewing Received Faxes Saved in the Printer on the LCD Screen on page 151 Viewing Received Faxes Saved in the Printer on the LCD Screen 1 Select Fax Box on the home screen Note When there are received faxes that have not b...

Page 152: ...tial Boxes on page 152 Menu Options for Fax Box Inbox Confidential You can find Inbox Confidential in Fax Box on the home screen Inbox and Confidential Boxes Inbox and confidential boxes are in Fax Box Inbox Confidential You can save up to 200 documents in the inbox and the confidential box in total You can use one Inbox and register up to 10 confidential boxes The box name is displayed on the box...

Page 153: ...ox Saves all faxes to external memory devices in the box Selecting On in Delete When Complete deletes all documents when saving is complete Delete All This is displayed only when there are stored faxes in the box Deletes all faxes in the box Settings Options when memory is full Select one option to print or to decline incoming faxes after the Inbox is full Inbox Password Settings You can set a pas...

Page 154: ...ays the screen for the Fax Fax Settings tab Tapping x on the screen starts scanning documents to store to the Stored Documents box Print All This item is displayed only when there are stored documents in the box Prints all documents in the box Selecting On in Delete When Complete deletes all documents when printing is complete Save All to Memory Device This item is displayed only when there are st...

Page 155: ...hile you are previewing preview screen See the explanation for Fax Box Stored Documents Preview menu Save to Memory Device Forward Email Forward Folder Send Fax Details When the message Delete When Complete is displayed select On to delete faxes after completing processes such as Save to Memory Device or Forward Email Menu Delete Document This item is displayed only when there is a stored document...

Page 156: ...nt in the box when the next request from a recipient to send the document Polling Send is completed Notify Send Result When Email Notifications is set to On the printer sends a notification to the Recipient when a request to send the document Polling Send is completed Related Information Each Registered Bulletin Board on page 156 Each Registered Bulletin Board You can find bulletin boards in Fax B...

Page 157: ...ered Bulletin Board Bulletin Board Box Settings Delete Box This item is displayed only when there is a stored document in the box Deletes the stored document and changes the box status to unregistered Related Information Stored Documents on page 153 Polling Send on page 155 Unregistered Bulletin Board on page 156 More on page 146 Checking the Fax Job History on page 159 Checking the Status or Logs...

Page 158: ...ocuments that have not been forwarded or failed to be forwarded 2 1 When you have not set any of the fax save forward settings or when you have set to print received documents while saving them to an external memory device or a computer 2 When you have set to save documents that could not be forwarded in the inbox there are unread documents that failed to be forwarded in the inbox When you have se...

Page 159: ...lect the job you want to check Related Information Displaying Information when Received Faxes are Unprocessed Unread Not Printed Not Saved Not Forwarded on page 157 Checking the Fax Job History You can check the history of sent or received fax jobs such as the date time and result for each job 1 Tap Job Status on the home screen 2 Select Log on the Job Status tab 3 Tap d on the right and then sele...

Page 160: ...rectly transmit data such as documents drawings and tables you have created with a cover sheet Note The following explanation uses Microsoft Word as an example The actual operation may differ depending on the application you use For details see the application s help 1 Using an application create a document to transmit by fax 2 Click Print from the File menu The application s Print window appears ...

Page 161: ... information link below 6 Specify the content of the cover sheet A To attach a cover sheet select one of the samples from Cover Sheet Enter the Subject and Message Note that there is no function to create an original cover sheet or to add an original cover sheet to the list If you do not want to attach a cover sheet select No cover sheet from Cover Sheet B Click Cover Sheet Formatting if you want ...

Page 162: ...e PC FAX driver s help 6 Select the Recipient Settings menu and then specify the recipient Specifying a recipient name fax number and so on directly Click the Add item enter the necessary information and then click The recipient is added to the Recipient List displayed in the upper part of the window If you have selected Enter fax number twice in the PC FAX driver settings you need to enter the sa...

Page 163: ...ttings status For details see the Administrator s Guide The computer set to receive faxes should always be on Received documents are saved in the printer s memory temporarily before the documents are saved on the computer If you turn off the computer the printer s memory might become full as it cannot send the documents to the computer The number of documents that have been temporarily saved to th...

Page 164: ...puter to save faxes received by the printer you can check the processing status of received faxes and whether or not there are any new faxes using the fax icon on the Windows task bar By setting up the computer to display a notification when new faxes are received a notification screen pops up near the Windows system tray and you can check the new faxes Note Received fax data saved to the computer...

Page 165: ...g methods This is available only on computers set to Save save faxes on this computer Open the received fax folder specified in Received Fax Output Settings Open the Fax Receive Monitor and click Check new faxes Notification that new faxes have been received Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor Preferences in the FAX Utility the fax receive monitor icon on t...

Page 166: ...aintenance box Checking the Status of the Remaining Ink and the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab and then click Details Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Checking the Status of the Remaining Ink and the Maintenance Box...

Page 167: ... are available in all regions For Europe Size Black Cyan Magenta Yellow XXL T9461 XL T9451 T9452 T9453 T9454 L T9441 T9442 T9443 T9444 Visit the following website for information on Epson s ink supply unit yields http www epson eu pageyield For Australia and New Zealand Black Cyan Magenta Yellow 902XXL 902XL 902 902XL 902 902XL 902 902XL 902 For Asia Black Cyan Magenta Yellow T9501 T9491 T9481 T94...

Page 168: ...t monitors information such as the amount of remaining ink for each ink supply unit This means that even if the ink supply unit is removed from the printer before it is expended you can still use the ink supply unit after reinserting it back into the printer To ensure you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the ink supply unit ...

Page 169: ...genuine Epson maintenance box T6716 Maintenance Box Handling Precautions Read the following instructions and Important Safety Instructions paper manual before replacing the maintenance box Do not touch the green chip on the side of the maintenance box Doing so may prevent normal operation and printing Do not tilt the used maintenance box until after it is sealed in the plastic bag otherwise ink ma...

Page 170: ...Envelope Color Grayscale EPSON Status Monitor 3 Enabled for Windows only Because this feature is only available for approximately five days replace the expended ink supply unit as soon as possible Note If EPSON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 The available period varies depending on ...

Page 171: ...computer cancel using the printer s control panel 2 Access the printer driver window 3 Select plain papers or Envelope as the Paper Type setting on the Main tab 4 Select Grayscale 5 Set the other items on the Main and More Options tabs as necessary and then click OK 6 Click Print User s Guide Replacing Ink Supply Units and Other Consumables 171 ...

Page 172: ...ng setting 5 Access the print dialog 6 Select Print Settings from the pop up menu 7 Select plain papers or Envelope as the Media Type setting 8 Select Grayscale 9 Set the other items as necessary 10 Click Print Conserving Black Ink when the Black Ink Is Low for Windows Only When black ink is running low and there is enough color ink remaining you can use a mixture of color inks to create black You...

Page 173: ...ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select to continue using the remaining black ink This window is displayed the next time you print a similar job Disable this feature Select to continue using the remaining black ink This window is not displayed until you replace the bl...

Page 174: ...ing about four times wait for at least six hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out do not unplug the printer while the power is on Checking and Cleaning the Print Head Control Panel 1 Load A4 size p...

Page 175: ...te on page 30 Accessing the Printer Driver on page 61 Checking and Cleaning the Print Head Mac OS 1 Load A4 size plain paper in the paper cassette 1 2 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 3 Click Options Supplies Utility Open Printer Utility 4 Click Nozzle Check 5 Follow the on screen instructions Related Information Loading ...

Page 176: ... screen instructions to print an alignment pattern 6 Follow the on screen instructions to align the print head Ruled Line Alignment Find and select the number for the most solid pattern in each group Find and select the number for the pattern that has the least misaligned vertical line Horizontal Alignment Find and select the number for the least separated and overlapping pattern Related Informati...

Page 177: ...he paper source and then follow the on screen instructions to clean the paper path Note Repeat this procedure until the paper is not smeared with ink If the printouts are still smeared clean the other paper sources Related Information Loading Paper in the Paper Cassette on page 30 Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF co...

Page 178: ...oth to clean the roller and the interior of the ADF cImportant Using a dry cloth may damage the surface of the roller Use the ADF after the roller has dried 3 Open the document cover User s Guide Maintaining the Printer 178 ...

Page 179: ...rd Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Cleaning the Scanner Glass When the copies or scanned images are smeared clean the scanner glass Caution Be careful not to trap your hand or fingers when opening or closing the document cover Otherwise you may be injured cImportant Never use alcohol or thinner to clean the printer ...

Page 180: ...with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality User s Guide Maintaining the Printer 180 ...

Page 181: ...owser Windows XP SP3 or later Internet Explorer 8 or later Firefox Chrome Mac OS X v10 6 8 or later Safari Firefox Chrome iOS Safari Android 2 3 or later Default browser Chrome OS Default browser Use the latest version Running Web Config on a Web Browser 1 Check the printer s IP address Tap the network icon on the printer s home screen and then tap the active connection method to confirm the print...

Page 182: ...dows Server 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware and Sound 2 Right click on your printer and select Properties 3 Select the Web Service tab and click the URL Running Web Config on Mac OS 1 Select System Preferences from the menu P...

Page 183: ...age 128 Installing the Latest Applications on page 186 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want to connect to another network sel...

Page 184: ...ws Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button and select All Programs or Programs Epson Software Document Capture Pro Starting on Mac OS Select Go Applications Epson Software Document Capture Related Information Scanning Using the Settings Registered on the Computer Document Capture Pro on page 119 Installing the Latest Applications on page 186 Application for Co...

Page 185: ... operation differs depending on the application you used to create the document See the application s help for details Accessing from Windows In the application select Print or Print Setup from the File menu Select your printer FAX and then click Preferences or Properties Accessing from Mac OS In the application select Print from the File menu Select your printer FAX as the Printer setting and the...

Page 186: ...are EPSON Software Updater Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Softwa...

Page 187: ...may malfunction Note You can download the latest applications from the Epson website http www epson com If you use Windows Server operating systems you cannot use Epson Software Updater Download the latest applications from the Epson website Document Capture Pro cannot be installed from Epson Software Updater Install it from the website below http support epson net outside Europe http assets epson...

Page 188: ...n Hardware and Sound and then click Add a Printer Windows 7 Windows Server 2008 R2 Click the start button select Control Panel View devices and printers in Hardware and Sound and then click Add a Printer Windows Vista Windows Server 2008 Click the start button select Control Panel Printers in Hardware and Sound and then click Add a Printer Windows XP Windows Server 2003 R2 Windows Server 2003 Clic...

Page 189: ...t Desktop Settings Control Panel View devices and printers in Hardware and Sound and then click Add a Printer Windows 7 Windows Server 2008 R2 Click the start button select Control Panel View devices and printers in Hardware and Sound and then click Add a Printer Windows Vista Windows Server 2008 Click the start button select Control Panel Printers in Hardware and Sound and then click Add a Printe...

Page 190: ...n Support website and then install it http www epson eu Support Europe http support epson net outside Europe You need the IP address of the printer while installing the printer driver Select the network icon on the printer s home screen and then select the active connection method to confirm the printer s IP address Adding the Printer Driver for Mac OS Only 1 Select System Preferences from the men...

Page 191: ...1 Press the P button to turn off the printer 2 Quit all running applications 3 Open Control Panel Windows 10 Windows Server 2016 Right click the start button or press and hold it and then select Control Panel Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel Windows 7 Windows Vista Windows XP Windows Server 2008 R2 Windows Server 2008 Windows Se...

Page 192: ...ters list 4 Quit all running applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninstall cImportant The Uninstaller removes all drivers for Epson inkjet printers on the computer If you use multiple Epson inkjet printers and you only want to delete some drivers delete all of them first and then install the necessary printe...

Page 193: ...printer on the same wireless LAN Scan to Cloud This application allows you to send the scanned data you want to print to another printer You can also upload the scanned data to available Cloud services Remote Print Driver This is a shared driver supported by Remote Print Driver When printing using a printer in a remote location you can print by changing the printer on the usual applications window...

Page 194: ...nd then insert the paper cassette all the way Too many paper cassette units are installed Turn the power off and uninstall the extra units See your documentation for details You can install up to one optional paper cassette unit For other optional paper cassette units uninstall them by following the reverse steps to installation Unsupported Paper Cassette Units have been installed Turn the power o...

Page 195: ...s To save received faxes turn on the computer or connect a memory device to the printer The combination of the IP address and the subnet mask is invalid See your documentation for more details Contact your printer administrator To use cloud services update the root certificate from the Epson Web Config utility Contact your printer administrator Check that the printer driver is installed on the com...

Page 196: ...uce the size of the print job Change the format setting Reduce the number of images letters or fonts used in the print job 104 Reverse printing has failed due to a lack of available memory Select Settings General Settings System Administration Clear Internal Memory Data PDL Font Macro and then clear the fonts and the macros that you have downloaded If you want to print in reverse try the following...

Page 197: ...as disconnected by the recipient machine Wait for a while and then try again 203 The product cannot detect the dial tone Make sure that the phone cable is connected correctly and the phone line is working When the printer is connected to the PBX or the terminal adapter change the Line Type setting to PBX Select Settings General Settings Fax Settings Basic Settings Dial Tone Detection and then disa...

Page 198: ...al Settings Network Settings Advanced Email Server Server Settings and then check the server settings 313 A communication error has occurred Print a network connection report to check if the printer is connected to the network Select Settings General Settings Network Settings Advanced Email Server Server Settings to check the email server settings You can check the cause of the error by running co...

Page 199: ...destination storage Reduce the number of documents 333 The destination could not be found because the destination information was uploaded to the server before sending the scanned image Select the destination again 334 An error occurred while sending the scanned image 341 A communication error has occurred Check the connections for the printer and the computer If you are connecting over a network ...

Page 200: ...one Print a network connection report to check if the printer is connected to the network If the problem cannot be cleared contact your printer administrator 421 A DNS error has occurred Select Settings General Settings Network Settings Advanced TCP IP and then check the DNS settings Check the DNS settings for the server the computer or the access point If the problem cannot be cleared contact you...

Page 201: ...and error status Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Related Information Accessing the Printer Driver on page 61 Checking the Printer Status Mac OS 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Pr...

Page 202: ...ndling precautions Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the symbol on the edge guide For thick paper such as photo paper do not load above the line indicated by the symbol on the edge guide Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer If...

Page 203: ...ette Unit If you have added optional paper cassette unit you need to make settings in the printer driver Related Information Setting the Optional Paper Cassette Unit in the Printer Driver Windows on page 251 Setting the Optional Paper Cassette Unit in the Printer Driver Mac OS on page 252 Paper Out Error Occurs When a paper out error occurs although paper is loaded in the rear paper feed reload pa...

Page 204: ...he ADF on page 37 Cleaning the ADF on page 177 Power and Control Panel Problems Power Does Not Turn On Make sure the power cord is securely plugged in Hold down the P button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To prevent the print head from drying out turn the printer back on and turn ...

Page 205: ...ot Respond If you stick a protective label on the touchscreen the optical touch screen may not respond Turn off the printer and then wipe the screen using a soft dry cloth If the screen is smeared it may not respond Cannot Operate from the Control Panel When the user feature restriction is enabled a user ID and password are required to print If you do not know the password contact your printer adm...

Page 206: ...ator If the problem cannot be cleared contact your printer administrator Checking the Software and Data Make sure that a genuine Epson printer driver is installed If a genuine Epson printer driver is not installed the available functions are limited We recommend using a genuine Epson printer driver See the related information link below for details If you are printing a large data size image the c...

Page 207: ...top of the window Windows Vista Windows Server 2008 Right click on the Printers folder and then click Run as administrator Server Properties Windows XP Windows Server 2003 R2 Windows Server 2003 From the File menu select Server Properties Click the Driver tab If your printer name is displayed in the list a genuine Epson printer driver is installed on your computer User s Guide Solving Problems 207...

Page 208: ...ine Epson printer driver is installed on your computer Related Information Installing the Latest Applications on page 186 Checking the Printer Status from the Computer Windows Click Print Queue on the printer driver s Maintenance tab and then check the following Check if there are any paused print jobs If unnecessary data remains select Cancel all documents from the Printer menu User s Guide Solvi...

Page 209: ...e Device Make sure the printer port is selected correctly in Property Port from the Printer menu as follows Select USBXXX for a USB connection or EpsonNet Print Port for a network connection Checking the Printer Status from the Computer Mac OS The printer may not print when the user feature restriction is enabled Contact your printer administrator Make sure the printer status is not Pause Select S...

Page 210: ...ity If a message is displayed recommending that you clean the print head perform print head cleaning 5 Follow the on screen instructions to print the patterns for print head alignment and then align the print head This pattern allows you to perform alignment if your printouts look blurry Find and select the number for the most solid pattern in each group This pattern allows you to perform alignmen...

Page 211: ...ad nozzles may be clogged and ink drops may not be discharged Perform a nozzle check and then clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 174 Banding or Unexpected Colors Appear The print head nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any...

Page 212: ...int head using the Print Quality Adjustment feature Related Information Adjusting the Print Quality on page 210 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional or high speed printing the print head prints while moving in both directions and vertical lines may be misaligned If print quality does not improve disable the bidirectional or high speed setting Disab...

Page 213: ...them When drying the printouts avoid direct sun light do not use a dryer and do not touch the printed side of paper When printing images or photos Epson recommends using genuine Epson paper rather than plain paper Print on the printable side of the genuine Epson paper Checking the print settings Select the appropriate paper type setting for the type of paper loaded in the printer Print using a hig...

Page 214: ... print quality may decline or printing may slow down Control panel Select Settings General Settings Printer Settings from the home screen and then enable Thick Paper Windows Click Extended Settings on the printer driver s Maintenance tab and then select Thick Paper and Envelopes Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Cli...

Page 215: ...inter driver On the More Options tab select Custom in Color Correction and then click Advanced Change the Scene Correction setting from Auto Correct to any other option If changing the setting does not work use any color correction method other than PhotoEnhance in Color Management Related Information Menu Options for Memory Device on page 94 Adjusting the Print Color on page 76 The Position Size ...

Page 216: ...d characters may be garbled Make sure that the printer driver you are using is for this printer Check the printer name on the top of the printer driver window The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application Windows Clear Mirror Image on the printer driver s More Options tab Mac OS Clear Mirror Image from the print dialog s Print Settings menu ...

Page 217: ...he reduce and enlarge setting or place the original at a slightly different angle Related Information Basic Menu Options for Copying on page 103 An Image of the Reverse Side of the Original Appears in the Copied Image For a thin original place the original on the scanner glass and then place a piece of black paper over it Lower the copy density setting on the control panel Related Information Basi...

Page 218: ...ble Quiet Mode Windows Select Off as the Quiet Mode setting on the printer driver s Main tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the Quiet Mode setting For 2 sided printing one side of paper is printed and dried and then the other side is printed Because the dryin...

Page 219: ...hange the data format such as Adobe Photoshop make sure that the settings in the application match the settings in the printer driver EPS files made in binary format may not be printed correctly Set the format to ASCII when making EPS files in an application For Windows the printer cannot print binary data when it is connected to the computer using a USB interface Set the Output Protocol setting o...

Page 220: ... and Camera in the search charm click Show Scanner and Camera and then check if the printer is displayed Windows 7 Windows Server 2008 R2 Click the start button and select Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows Vista Windows Server 2008 Click the start button select Control Panel Hardware and Sou...

Page 221: ...ature may not be available depending on the settings on the Main Settings tab Image Type or other settings on the Advanced Settings tab In Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement When scanning from the scanner glass place black paper or a desk pad over the original Related Information Application for Scanning Documents and Images Epson Scan 2 on page 18...

Page 222: ...iginal the scanning range expands to include it Related Information Placing Originals on page 36 Cleaning the Scanner Glass on page 179 Text is Not Recognized Correctly when Saving as a Searchable PDF On the Image Format Options window in Epson Scan 2 check that Text Language is set correctly on the Text tab Check that the original is placed straight Use an original with clear text Text recognitio...

Page 223: ... Server 2012 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button and then select All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Mac OS Select Go Applications Epson Software Epson Scan 2 Utility 2 Select the O...

Page 224: ... password are correct on the computer and the contacts on the printer Also make sure that the password has not expired Communication error Check the Wi Fi network connection Make sure that Use Microsoft network sharing is enabled on the Web Config Select Network MS Network on the Web Config Make sure that the address in the contacts list on the printer and the address of the shared folder are the ...

Page 225: ...cording to the network place Use Private network Home network or Work network to access the network in the home or the office To access public wireless LANs such as in an airport or a station use a Public network which is safer than a private network Use Private network Home Network or Work network to save the scanned images to the shared folder Note Depending on the environment Domain Network wil...

Page 226: ...the shared folder Select On private network when connecting to a home network or office network Select Off public network when connecting to a public network Note You can check the network place in the Network and Sharing Center Changing the Network Place Windows 8 1 Note Sign in as an administrator 1 Display the charm by putting the mouse pointer on the bottom right of the screen and then click S...

Page 227: ...ter Changing the Network Place Windows 7 Note Log on as the administrator 1 Click the start button and then select Control Panel 2 Open Network and Sharing Center Category view Select Network and Internet Network and Sharing Center Small icons view Click Network and Sharing Center 3 Click the network place in View your active networks 4 Set the network place Select Home network or Work network whe...

Page 228: ...ax job and try the solutions described in the error code list Check the Line Type setting Setting to PBX may solve the problem If your phone system requires an external access code to get an outside line register the access code to the printer and enter hash at the beginning of a fax number when sending If a communication error occurs change the Fax Speed setting to Slow 9 600bps on the control pa...

Page 229: ...displayed as FAX XXXX USB or FAX XXXX IP If the printer fax is not displayed click and then register the printer fax Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then double click the printer fax If the printer is paused click Resume or Resume Printer Related Information Error Code on the Status Menu on page 195 Uninstalling Applications on page 191 Install...

Page 230: ...check how long it takes before you hear a fax tone If it takes more than 50 seconds add pauses after the fax number to send the fax Tap to enter the pause A hyphen is entered as the pause mark One pause is about three seconds Add multiple pauses as needed If you have selected the recipient from the contacts list verify that the registered information is correct If the information is correct select...

Page 231: ...nected to the printer and then check the Receive Settings Memory Full Error Occurs If the printer has been set to save received faxes in the inbox or the confidential box delete faxes you have already read from the inbox or the confidential box If the printer has been set to save received faxes on a computer turn on the computer that is set to save the faxes Once the faxes are saved in the compute...

Page 232: ... Fax Settings on page 144 Cleaning the Scanner Glass on page 179 Cleaning the ADF on page 177 Faxes Are Sent at the Wrong Size When sending a fax using the scanner glass place the original correctly aligning its corner with the origin mark Select your original size on the control panel Clean the scanner glass and the document cover If there is dust or stains on the glass the scanning area may exte...

Page 233: ... Delete Bottom in Delete Print Data After Split and then adjust Threshold Increasing the threshold increases the amount deleted a higher threshold gives you a higher possibility of printing on one page Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT port on the printer and pick up the receiver If you cannot hear a dial tone through the receiver c...

Page 234: ... Options Supplies Options or Driver Select On as the Quiet Mode setting Epson Scan 2 Click the button to open the Configuration window Next set the Quiet Mode on the Scan tab The Date and Time Are Incorrect Set the date and the time correctly on the control panel After a power failure caused by a lightning strike or if the power is left off for a long time the clock may show the wrong time Related...

Page 235: ...port on page 259 Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel Is Displayed on the Photo Selection Screen is displayed on the LCD screen when the image file is not supported by the product Related Information Supported Data Specifications on page 241 User s Guide Solving Problems 235 ...

Page 236: ...o 100 g m2 21 to 26 lb Even when the paper thickness is within this range the paper may not feed in the printer or print result may adversely affected depending on the paper property or quality Printable Area Print quality may decline in the shaded areas due to the printer s mechanism Single sheets A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 47 0 mm 1 85 in D 45 0 mm 1 77 in Envelopes A 3 0 mm 0 12 in B E...

Page 237: ...r internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specifications For Computer Hi Speed USB For External USB Device Hi Speed USB Fax Specifications Fax Type Walk up black and white and color fax capability ITU T Super ...

Page 238: ...lephone set connection The specifications may differ by country or region Network Function List Network Functions and IPv4 IPv6 Functions Supported Remarks Network Printing EpsonNet Print Windows IPv4 Standard TCP IP Windows IPv4 IPv6 WSD Printing Windows IPv4 IPv6 Windows Vista or later Bonjour Printing Mac OS IPv4 IPv6 IPP Printing Windows Mac OS IPv4 IPv6 UPnP Printing IPv4 Information applianc...

Page 239: ...less Securities WEP 64 128bit WPA2 PSK AES 5 WPA2 Enterprise 1 Complies with either IEEE 802 11b g n or IEEE 802 11b g depending on location of purchase 2 IEEE802 11n is only available for the HT20 3 Not supported for IEEE 802 11b 4 Simple AP mode is compatible with a Wi Fi connection infrastructure or an Ethernet connection 5 Complies with WPA2 standards with support for WPA WPA2 Personal Etherne...

Page 240: ...stScript used on this printer is compatible with PostScript Level 3 Supported Third Party Services AirPrint Print iOS 5 or later Mac OS X v10 7 x or later Scan OS X Mavericks or later Fax OS X Mountain Lion or later Google Cloud Print External USB Device Specifications Devices Maximum Capacities USB Flash Drive 2 TB formatted in FAT FAT32 or exFAT You cannot use the following devices A device that...

Page 241: ...uilt in memory is not supported 3 Up to 999 files can be displayed at a time If the number of files exceeds 999 the files are displayed in groups Note is displayed on the LCD screen when the printer cannot recognize the image file In this situation if you select a multiple image layout blank sections will be printed Dimensions Only the printer Dimensions Storage Width 425 mm 16 7 in Depth 1 535 mm...

Page 242: ...l Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0 9 to 0 5 A 0 5 A Power Consumption with USB Con nection Standalone copying Approx 25 W ISO IEC24712 Ready mode Approx 12 W Sleep mode Approx 1 5 W Power off Approx 0 2 W Standalone copying Approx 25 W ISO IEC24712 Ready mode Approx 12 W Sleep mode Approx 1 5 W Power off Approx 0 2 W Note Check the label on the printer for its voltage ...

Page 243: ...C 77 F You can store for one month at 40 C 104 F System Requirements Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP SP3 or later 32 bit Windows XP Professional x64 Edition SP2 or later Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 200...

Page 244: ...iqua Halbfett Kursiv Kursiv Halbfett Garamond Mauritius Marigold Algiers Medium Extra Bold Albertus NimbusSansNo2 Medium Bold Italic Bold Italic Arial Nimbus Roman No9 Medium Bold Italic Bold Italic Times New Roman Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow Palladio Roman Bold Italic Bold Italic Palatino URW Gothic Bo...

Page 245: ... Halbfett Kursiv Kursiv Halbfett Garamond 3 Mauritius Marigold 3 Algiers Medium Extra Bold Albertus 3 NimbusSansNo2 Medium Bold Italic Bold Italic Arial 3 Nimbus Roman No9 Medium Bold Italic Bold Italic Times New 3 Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow 3 Palladio Roman Bold Italic Bold Italic Palatino 3 URW Got...

Page 246: ... and EAN UPC fonts may not be readable Print a sample and make sure the fonts can be read before printing large quantities List of Symbol Sets Your printer can access a variety of symbol sets Many of these symbol sets differ only in the international characters specific to each language When you are considering which font to use you should also consider which symbol set to combine with the font No...

Page 247: ...E Italian 0I ECM94 1 0N Swedis2 0S ANSI ASCII 0U UK 1E French2 1F German 1G Legal 1U 8859 2 ISO 2N Spanish 2S ISO 8859 4 Latin 4 4N Roman 9 4U PsMath 5M 8859 9 ISO 5N WiTurkish 5T MsPublishin 6J VeMath 6M 8859 10ISO 6N DeskTop 7J Math 8 8M Roman 8 8U WiE Europe 9E Pc1004 9J 8859 15ISO 9N PcTk437 9T Windows 9U User s Guide Appendix 247 ...

Page 248: ...12U VeInternati 13J PcEur858 13U VeUS 14J PiFont 15U PcE Europe 17U Unicode 3 0 18N WiBALT 19L WiAnsi 19U PcBlt775 26U Pc866Cyr 3R Greek8 8G WinGrk 9G WinCyr 9R Pc851Grk 10G ISOCyr 10N Pc8Grk 12G ISOGrk 12N Pc866Ukr 14R Hebrew7 0H 8859 8 ISO 7H Hebrew8 8H Pc862Heb 15H PC 862 Hebrew 15Q Arabic8 8V HPWARA 9V User s Guide Appendix 248 ...

Page 249: ...ette Unit C12C932871 For users in India Optional Cassette Unit C12C932881 Installing the Optional Paper Cassette Units Caution Make sure you turn off the printer unplug the power cord from the printer and disconnect any cables before starting installation Otherwise the power cord may be damaged resulting in fire or electric shock When lifting the printer place your hands in the positions shown bel...

Page 250: ...then remove any protective materials 4 Place the optional paper cassette unit where you want to set up the printer 5 Lower the printer onto the optional paper cassette unit 6 Place the sticker indicating the cassette number 7 Reconnect the power cord and any other cables and then plug in the printer 8 Turn on the printer by pressing the P button User s Guide Appendix 250 ...

Page 251: ...r or press and hold it select Printer properties and then click the Optional Settings tab Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it select Printer properties and then click the Optional Settings tab Windows 7 Windows Server 2008 R2 Click the ...

Page 252: ...rference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies wi...

Page 253: ...n of the products German Blue Angel See the following website to check whether or not this printer meets the standards for the German Blue Angel http www epson de blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities go...

Page 254: ... printer may fall or you may trap your fingers when placing the printer When carrying the printer do not tilt it more than 10 degrees otherwise the printer may fall Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured cImportant When storing or transporting the printer avoid tilting it placing it vertically or turning it upside down othe...

Page 255: ...hey are not connected 5 Remove all of the paper from the printer 6 Make sure there are no originals on the printer 7 Open the scanner unit with the document cover closed Secure the print head to the case with tape 8 Close the scanner unit User s Guide Appendix 255 ...

Page 256: ...ptional paper cassette if it is installed 10 Prepare to pack the printer as shown below 11 Remove the output tray from the printer 12 Pack the printer in its box using the protective materials User s Guide Appendix 256 ...

Page 257: ...r damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages ...

Page 258: ...t Logo iPad iPhone iPod touch and iTunes are trademarks of Apple Inc registered in the U S and other countries Google Cloud Print Chrome Chrome OS Google Play and Android are trademarks of Google Inc Adobe the Adobe logo Acrobat Photoshop PostScript 3 and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Albertus Arial C...

Page 259: ... ADVISED OF THE POSSIBILITY OF SUCH DAMAGE microSDHC Logo is a trademark of SD 3C LLC Note microSDHC is built into the product and cannot be removed General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Where to Get Help Technical Support Web Site If you need further hel...

Page 260: ...iod We recommend that you make your own backup data or take notes Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Taiwan Contacts for information support and services are World Wide Web http www epson com tw Information on product specifications drivers for download and products enquiry are available Epson HelpDes...

Page 261: ...w Zealand Epson New Zealand wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Internet URL http www epson co nz Access the Epson New Zealand World Wide Web pages Worth taking your modem here for the occasional surf The site provides a download area for drivers Epson contact points new pro...

Page 262: ...or information support and services are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Call Centre Phone 66 2685 9899 Email support eth epson co th Our Call Centre team can help you with the following over the phone Sales enquiries and product information Product usage questions or problem...

Page 263: ...ga Nomor A 4 Medan North Sumatera 6261 42066090 42066091 mdn adm epson indonesia co id WEST JAWA ESC BANDUNG Jl Cihampelas No 48 A Bandung Jawa Barat 40116 6222 4207033 bdg admin epson indonesia co id DI YOGYAKARTA ESC YOGYAKARTA YAP Square Block A No 6 Jl C Simanjutak Yogyakarta DIY 62274 581065 ygy admin epson indonesia co id EAST JAWA ESC SURABAYA Hitech Mall Lt 2 Block A No 24 Jl Kusuma Bangsa...

Page 264: ...atan 62711 311330 escplg epson indonesia co id EAST JAVA ESC JEMBER JL Panglima Besar Sudirman Ruko no 1D Jember Jawa Timur Depan Balai Penelitian Pengolahan Kakao 62331 488373 486468 jmr admin epson indonesia co id NORTH SULAWESI ESC MANADO Tekno Megamall Lt LG 11 TK 21 Kawasan Megamas Boulevard Jl Piere Tendean Manado SULUT 95111 62431 8890996 MND ADMIN EPSON INDONESIA CO ID For other cities not...

Page 265: ... and services are World Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Helpline Service product information and ordering consumables BSNL Lines Toll free number 18004250011 Accessible 9am to 6pm Monday through Saturday Except public holidays Service CDMA Mobile Users Toll free number 186030001600 Accessible 9am to 6pm Mon...

Page 266: ...2 441 9030 Web Site https www epson com ph contact E mail customercare epc epson som ph Accessible 9am to 6pm Monday through Saturday Except public holidays Our Customer Care team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line 632 706 2609 Fa...

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