Epson WF-B4533 User Manual Download Page 8

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Paper Ejection Problems ............................................................................................................. 191

Solving Problems Printing from a Computer..................................................................................... 192

Nothing Prints .............................................................................................................................. 192
Product Icon Does Not Appear in Windows Taskbar ................................................................... 193
Printing is Slow ............................................................................................................................ 194

Solving Page Layout and Content Problems .................................................................................... 195

Solving Print Quality Problems ......................................................................................................... 198

Solving Scanning Problems ............................................................................................................. 202

Scanning Software Does Not Operate Correctly ......................................................................... 202
Cannot Start Epson Scan ............................................................................................................ 202

Solving Scanned Image Quality Problems ....................................................................................... 203

Summary of Contents for WF-B4533

Page 1: ...WF B4533 User s Guide ...

Page 2: ......

Page 3: ...From the Control Panel 20 Using the Epson iPrint Mobile App 22 Cleaning Your Product 23 Loading Paper 25 Loading Paper in the Cassette 25 Loading Paper in the Rear MP Multipurpose Tray 30 Loading Envelopes 33 Paper Loading Capacity 36 Available Epson Papers 37 Paper or Media Type Settings 39 Setting the Paper Size for Each Source 39 Setting the Paper Size for Each Source Control Panel 40 Setting t...

Page 4: ...ut and Print Options Windows 60 Custom Color Correction Options Windows 61 Additional Settings Options Windows 63 Selecting a Printing Preset Windows 63 Printing Your Document or Photo Windows 64 Selecting Default Print Settings Windows 65 Cancelling Printing Using a Product Button 66 Scanning 67 Connecting a USB Thumb Drive or External Device 67 Starting a Scan 68 Starting a Scan Using the Produc...

Page 5: ... Scan File Settings 102 Available Scanned File Types and Optional Settings 103 Scanning Special Projects 104 Scanning to a PDF File 104 Restoring Photo Colors as You Scan 107 Faxing 108 Connecting a Telephone or Answering Machine 108 Setting Up Fax Features 111 Setting Up Fax Features Using the Product Control Panel 112 Selecting Your Country or Region 112 Selecting the Date and Time 113 Entering ...

Page 6: ...g Fax Numbers 139 Selecting Fax Numbers From Speed or Group Dial Lists 140 Dialing Fax Numbers from a Connected Telephone 141 Broadcasting a Fax 142 Sending a Fax at a Specified Time 144 Fax Send Options 145 Sending Faxes Using the Fax Utility Windows 145 Receiving Faxes 147 Fax Reception 148 Receiving Faxes Automatically Auto Answer 148 Receiving Faxes Manually 148 Replacing Ink and Maintenance B...

Page 7: ...l Defaults 173 Solving Setup Problems 174 Noise After Ink Installation 175 Software Installation Problems 175 Control Panel Setup Problems 175 Solving Network Problems 176 Product Cannot Connect to a Wireless Router or Access Point 176 Network Software Cannot Find Product on a Network 177 Cannot Print Over a Network 177 Cannot Scan Over a Network 178 Printing a Network Status Sheet 179 Solving Cop...

Page 8: ...or Smeared Printout 199 Faint Printout or Printout Has Gaps 200 Grainy Printout 201 Incorrect Colors 201 Solving Scanning Problems 202 Scanning Software Does Not Operate Correctly 202 Cannot Start Epson Scan 202 Solving Scanned Image Quality Problems 203 Image Consists of a Few Dots Only 203 Line of Dots Appears in All Scanned Images 204 Straight Lines in an Image Appear Crooked 204 Image is Disto...

Page 9: ...pecifications 213 Paper Specifications 214 Printable Area Specifications 215 Dimension Specifications 216 Electrical Specifications 217 Environmental Specifications 217 Interface Specifications 218 External USB Device Specifications 218 Network Interface Specifications 218 Safety and Approvals Specifications 219 Notices 220 General Product Safety Instructions 220 Ink Pack Safety Instructions 222 L...

Page 10: ...A Note Concerning Responsible Use of Copyrighted Materials 231 Default Delay Times for Power Management for Epson Products 232 Copyright Attribution 232 10 ...

Page 11: ...WF B4533 User s Guide Welcome to the WF B4533 User s Guide 11 ...

Page 12: ...Setting Up the Control Panel Product Parts Locations Two Sided Printing Scanning Copying and Faxing Connecting to a Wireless Network From the Control Panel Using the Epson iPrint Mobile App Cleaning Your Product Setting Up the Control Panel See these sections to set up the control panel for use Printer Parts Control Panel Buttons and Lights Changing LCD Screen Language Turning Off Control Panel So...

Page 13: ...3 The Fax button 4 The Scan button 5 The Copy button 6 The Auto Answer button 7 The LCD screen 8 The arrow buttons 9 The OK button 10 The number pad 11 The Stop Reset button 12 The Error light 13 The Speed Dial button 14 The Redial Pause button 15 The Setup button 16 The Help button 13 ...

Page 14: ... 5 Press the Copy button to exit Parent topic Setting Up the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel 1 Press the Setup button 2 Press the arrow buttons to select Printer Setup and press the OK button 3 Select Sound and press the OK button 4 Select the Off setting and press the OK button 5 Press the Copy button to e...

Page 15: ...ck Parent topic Product Basics Printer Parts Paper Path 1 Edge guides on paper cassette 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides on rear MP tray 6 Rear MP multipurpose tray 7 Feeder guard 15 ...

Page 16: ...1 Automatic document feeder ADF cover 2 Edge guide 3 Automatic document feeder 4 Paper cassette Parent topic Product Parts Locations 16 ...

Page 17: ...Printer Parts Front 1 Document cover 2 Scanner glass 3 Control panel 4 USB port for external devices Parent topic Product Parts Locations 17 ...

Page 18: ...Printer Parts Inside 1 Ink system 2 Front cover 3 Print head Parent topic Product Parts Locations 18 ...

Page 19: ... both sides of the page automatically using the product s built in duplexer By loading your pages in the automatic document feeder ADF you can also scan copy and fax double sided documents on plain paper in these sizes Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm To print on both sides of the page from your computer select 2 Sided Printing Windows or one of the Two sided Print...

Page 20: ...s Related tasks Selecting Double sided Printing Settings Windows Placing Originals in the Automatic Document Feeder Scanning in Office Mode Scanning in Professional Mode Connecting to a Wireless Network From the Control Panel You can select or change wireless network settings using your product control panel To set up your product on a wireless network install the necessary software from the produ...

Page 21: ...om the product CD The installer program guides you through network setup 5 Select the name of your wireless network SSID or enter the name manually Note To enter the wireless network name manually select Other SSIDs and press the OK button Use the displayed keypad to enter your network name as described in the next step 6 Enter your wireless password or network name and then password using the dis...

Page 22: ...ress either of the Start buttons Otherwise select No 9 Press the Copy button to exit The WiFi light should now be on but not flashing Note If the WiFi light is off you may have selected the wrong network name SSID or entered the password incorrectly Repeat these steps to try again If you need to set up the product with a static IP address use the EpsonNet Config utility Parent topic Product Basics...

Page 23: ...ther lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the rear MP tray 5 Clean the rear MP tray using a soft brush 6 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on th...

Page 24: ...8 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Product Basics 24 ...

Page 25: ...velopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Setting the Paper Size for Each Source Setting Additional Paper Options Loading Paper in the Cassette You can load Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm and Legal 8 5 14 inches 216 357 mm plain paper in the paper cassette 1 Close the output tray if necessary 25 ...

Page 26: ...2 Pull out the paper cassette 3 Slide the edge guides outward Note If you are using legal size paper squeeze the tab to extend the paper cassette 26 ...

Page 27: ...4 Load a stack of paper printable side down in the cassette as shown 27 ...

Page 28: ...5 Slide the edge guides against the paper but not too tightly Note Make sure the paper fits beneath the top edges of the guide and is not sticking out from the end of the cassette 28 ...

Page 29: ...Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 6 Gently replace the paper cassette 7 Extend the output tray and open the paper stopper 29 ...

Page 30: ...r Related references Paper Loading Capacity Related tasks Loading Paper in the Rear MP Multipurpose Tray Loading Envelopes Loading Paper in the Rear MP Multipurpose Tray You can print documents on a variety of paper types and sizes 1 Extend the output tray and open the paper stopper Note If you are using legal size or longer paper do not open the paper stopper 30 ...

Page 31: ...2 Pull up the rear MP tray 3 Flip the feeder guard forward then slide the edge guides outward 31 ...

Page 32: ...ke sure you do not load too much paper in the tray 5 Slide the edge guides against the paper but not too tightly Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides Check the paper p...

Page 33: ... 5 14 inches 216 357 mm The holes must be within 0 74 inch 19 mm of the left edge of the page Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Cassette Loading Envelopes Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Extend the output tray and open the paper stopper 33 ...

Page 34: ...2 Pull up the rear MP tray 3 Flip the feeder guard forward then slide the edge guides outward 34 ...

Page 35: ...ouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Cassette Loading Paper in the Rear M...

Page 36: ...nches 216 279 mm 250 sheets 1 sheet Legal 8 5 14 inches 216 357 mm Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two sided printing Epson Presentation Paper Matte 80 sheets Thick paper cardstock up to 68 lb 10 sheets Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm 5 sheets for manual two sided printing 36 ...

Page 37: ...pson Premium Photo Paper Semi gloss Envelopes 10 envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Paper Type Size Part number Sheet cou...

Page 38: ...entation Letter 8 5 11 inches S041341 50 Paper Matte 216 279 mm Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 50 S042038 100 Letter 8 5 11 inches S041141 20 216 279 mm S041649 50 S041271 100 Epson Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 E...

Page 39: ...e Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Envelopes Envelope Cardstock up to 68 lb Thick Pap...

Page 40: ...en 4 Select the paper source you want to change and press the OK button 5 Select the paper size you loaded and press the OK button Note The Others setting is recommended for the rear tray so that you can select the size when printing 6 Select Paper Size Notice and press the OK button 7 Select Yes if you want the printer to prevent you from printing with the wrong paper size settings Note If you ch...

Page 41: ...lick your product name and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Properties Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name and select Properties 2 ...

Page 42: ... Cassette 2 5 If you want the printer software to warn you if you try to print with the wrong paper size select the Paper Size Notice checkbox Note If you turn on Paper Size Notice the printer will prevent you from printing with the wrong paper size settings If you turn this option off and you try to print with the wrong settings the printer will print even if the image size exceeds the printable ...

Page 43: ...ts print correctly 1 Press the Setup button 2 Select Printer Setup and press the OK button You see this screen 3 Select one of the following Select Thick Paper and press the OK button to print on heavyweight paper Select Dry Time then choose Long or Longer and press the OK button to increase ink drying time when you print double sided on special paper 4 Press the Copy button to exit Parent topic L...

Page 44: ...e Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8...

Page 45: ...ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 45 ...

Page 46: ...riginals into the ADF faceup and top edge first 4 Slide the ADF edge guide against the originals but not too tightly Note If you are copying two originals onto one sheet make sure the originals are loaded as shown 46 ...

Page 47: ...Parent topic Placing Originals on the Product 47 ...

Page 48: ...Related references Automatic Document Feeder ADF Specifications Related topics Copying Scanning Faxing 48 ...

Page 49: ...Settings Copying Copying Options Related topics Placing Originals on the Product Loading Paper Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the Copy button You see thi...

Page 50: ...t buttons Note To cancel printing press the Stop Reset button Parent topic Copying Paper Type Settings Copying Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Matte Epson Ultra Premium Presentation Paper Matte Epson High Quality I...

Page 51: ...ns Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Description 2 Sided Copying 1 1 Sided Uses the duplexer and ADF to make 2 sided copies 1 2 Sided 2 1 Sided 2 2 Sided Collate Copying On Specifies the page order for multiple copies of documents Off Layout With Border L...

Page 52: ... from one size to another other conversions Quality Standard Quality Provides good quality for most copies Best Provides the highest quality for special copies Document Portrait Specifies the orientaton of your originals only available Orientation when 2 1 Sided or 1 2 Sided is selected Landscape Binding Direction Left Specifies the orientation of your originals only available when 2 1 Sided is se...

Page 53: ... Printing Your Document or Photo Windows Selecting Default Print Settings Windows Parent topic Printing From a Computer Selecting Basic Print Settings Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File...

Page 54: ...tting Note You can also select the User Defined setting to create a custom paper size 6 Select the orientation of your document Note If you are printing an envelope select Landscape 7 Select the type of paper you loaded as the Paper Type setting Note Check the paper type settings list for details 8 Select the Quality setting that matches the print quality you want to use 54 ...

Page 55: ...at can be modified and combined with other print jobs select Job Arranger Lite 15 To reduce noise during printing when you select Plain Paper Bright White PaperPlain Paper Bright White Paper select Quiet Mode Paper Source Options Windows Print Quality Options Windows Multi Page Printing Options Windows Parent topic Printing with Windows Related references Paper or Media Type Settings Related tasks...

Page 56: ...st print speed Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multi...

Page 57: ...checkbox is not automatically selected do one of the following Select the Auto checkbox to automatically print your double sided print job Deselect the Auto checkbox to print your double sided print job manually by printing one side and flipping the paper over to print the other side recommended for paper types that do not support automatic duplexing 3 Click the Settings button You see this window...

Page 58: ...4 Select the double sided printing options you want to use 5 Click OK to return to the Main tab 6 Click the Print Density button You see this window 58 ...

Page 59: ...ouble sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select o...

Page 60: ...age for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing to prevent ink smearing Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing o...

Page 61: ... options Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software 3 To add a watermark to your printout select Watermark settings 4 Select any of the Additional Settings options to customize your pri...

Page 62: ...Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you manage color using installed color printing profiles No Color A...

Page 63: ...ror Image Flips the printed image left to right Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the ...

Page 64: ...n to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 64 ...

Page 65: ...print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 65 ...

Page 66: ... printing You can still change them as needed for printing in any program session Parent topic Printing with Windows Cancelling Printing Using a Product Button If you need to cancel a print job you can press the Stop Reset button on your product Then cancel the print job in your print queue if necessary Parent topic Printing From a Computer 66 ...

Page 67: ...s Connecting a USB Thumb Drive or External Device To save scanned images on a USB thumb drive or other USB device you must first connect the device to your product Note Epson cannot guarantee the compatibility of your drive 1 Make sure the product is turned on but not printing 2 Insert your USB thumb drive or the USB cable that came with your device into the USB port on the front of your product 6...

Page 68: ...g start scanning using one of these methods Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to your computer or to a USB device using your product s control panel buttons Your product automatically selects suitable default sca...

Page 69: ...r image if necessary from an option screen on your computer Note This works with MAPI type email such as Microsoft Outlook Windows Live Mail and Entourage but not web based email such as Gmail Scan to PC WSD lets you manage network scanning in Windows 7 or Windows Vista English only Note To use this feature you must first set up WSD Web Services for Devices on the computer you want to scan to 4 To...

Page 70: ...t to use Scan to USB Device Available options Description setting Format JPEG JPEG for photos PDF PDF for documents 2 Sided Scanning Off Automatic 2 sided scanning for documents in the ADF On Scan Area Letter Selects the page size for documents or special settings for photos Legal Auto Cropping for photos with A4 dark edges Auto Cropping Max Area for most photos Max Area Document Text Selects the ...

Page 71: ...n and select Event Manager Windows other versions Click or Start All Programs or Programs EPSON Software Event Manager 2 Open the Scanner drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Even...

Page 72: ...Parent topic Starting a Scan Related topics Selecting Epson Scan Settings 72 ...

Page 73: ...program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an Epson Scan window like this 73 ...

Page 74: ...Note Epson Scan may start in a mode other than Home Mode when you first access it Parent topic Starting a Scan Related topics Selecting Epson Scan Settings 74 ...

Page 75: ...st them on a preview screen You can also select various image adjustment options and preview your scanned image Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Professional Mode You can manually customize all available settings and preview and size your scanned image N...

Page 76: ...an automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary Note You must place your original on the scanner glass when using Home Mode 1 Start Epson Scan and select Home Mode as the Mode setting You see this window 76 ...

Page 77: ...2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 77 ...

Page 78: ...area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save sett...

Page 79: ...y You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 1 Do one of the following to select your scan area in the Preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and dra...

Page 80: ... Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 80 ...

Page 81: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 81 ...

Page 82: ...ts Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Document Type and Image Type setting Click the Brightness button to access additional settings Descreening Removes the ripple pattern that might appear in su...

Page 83: ...n in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 ...

Page 84: ...rag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 84 ...

Page 85: ...ortioned for your custom scan size Parent topic Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office...

Page 86: ... Document Source setting indicating where you placed your original To scan a 2 sided document in the ADF select ADF Double sided Note If you are using the ADF remove any documents from the scanner glass 4 Select the Size and Orientation settings that match your original 86 ...

Page 87: ...r original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concepts Scan Resolution Gu...

Page 88: ...eate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 88 ...

Page 89: ...can Otherwise only the area inside the currently selected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Note Sel...

Page 90: ...djusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in P...

Page 91: ...91 ...

Page 92: ...e ADF 9 If desired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Targe...

Page 93: ... Select this setting for black text documents or line art Parent topic Scanning in Professional Mode Selecting a Scan Area Professional Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only...

Page 94: ...te icon to create a marquee dotted line on the preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 94 ...

Page 95: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 95 ...

Page 96: ... only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Related concepts Image Preview Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mod...

Page 97: ...mage exposure settings when you click the Auto Exposure icon To automatically adjust image exposure settings continuously click the Configuration button click the Color tab and select Continuous auto exposure You can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users on...

Page 98: ...ze Professional Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you ...

Page 99: ...rag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 99 ...

Page 100: ...size click Save and click OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or Mac OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter 100 ...

Page 101: ...c Selecting Epson Scan Settings Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using Epson Scan s Target Size setting...

Page 102: ...ur scan file on the File Save Settings window You can also select various optional settings that control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 102 ...

Page 103: ...Optional Settings Parent topic Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the co...

Page 104: ...cally open to the folder where your scanned image is saved after scanning Show Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi Tiff format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning Special Projects Your product s scanning software offers various options ...

Page 105: ...can You see the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 9 Click OK Epson Scan scans your document and you see this window 105 ...

Page 106: ...inished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the PDF file in the selected folder or opens it in your scanning ...

Page 107: ...r scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If the file was saved directly to your compu...

Page 108: ... a Telephone or Answering Machine Setting Up Fax Features Setting Up Speed Dial and Group Dial Lists Sending Faxes Receiving Faxes Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional ...

Page 109: ...e LINE port on your product Note If your telephone line included a DSL Internet connection you must connect a DSL filter to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL provider for the necessary filter 109 ...

Page 110: ...1 Telephone wall jack 2 DSL filter 3 DSL modem 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 110 ...

Page 111: ...our product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Setting Up Fax Features Before faxing with your product set up your fax header and select the fax features you want to use Note If you leave your product unplugged for a long period of time you may ...

Page 112: ...ng Fax Reports Restoring Default Fax Settings Fax Sending Options Fax Receive Options Fax Communications Options Fax Report Options Restore Default Settings Options Parent topic Setting Up Fax Features Selecting Your Country or Region Before faxing select the country or region in which you are using your product Note If you change the country or region your fax settings return to their defaults an...

Page 113: ...hanging the country or region will restore the fax settings to the default settings Parent topic Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 1 Press the Setup button 2 Press the arrow buttons to select Printer Setup and press the O...

Page 114: ...tons on the control panel to enter the current date then press the OK button 6 Select the time format you want to use and press the OK button 7 Use the number buttons on the control panel to enter the current time select AM or PM if you selected a 12 hour time format then press the OK button 8 Select Daylight Saving Time and press the OK button 114 ...

Page 115: ...o Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets the clock back one hour Parent topic Setting Up Fax Features Using the Product Control Panel Entering Fax Header Information Before faxing add your sender name and fax number to the fax header to identify the source of the faxes you send 1 Press the Setup button 2 Press the arrow buttons...

Page 116: ... your fax number up to 20 characters You do not need to use dashes 10 Press the OK button to return to the Header menu 11 Press the Copy button to exit Parent topic Setting Up Fax Features Using the Product Control Panel Related tasks Entering Numbers and Characters for Faxing Entering Numbers and Characters for Faxing Follow these guidelines to enter numbers and characters for setting up your fax...

Page 117: ...n To delete characters select the back arrow and press the OK button When you finish entering characters select Done and press the OK button Parent topic Setting Up Fax Features Using the Product Control Panel Selecting Fax Send and Receive Settings You can select the paper source fax quality and other settings for incoming and outgoing faxes Note You can also select settings for faxing by pressin...

Page 118: ...p Fax Features Using the Product Control Panel Related references Fax Sending Options Fax Receive Options Fax Send Options Selecting Fax Communication Settings You can customize how your product sends and receives faxes over your phone line 1 Press the Setup button 2 Press the arrow buttons to select Fax Settings and press the OK button You see this screen 118 ...

Page 119: ...erences Fax Communications Options Printing Fax Reports You can run a variety of reports on your fax transmissions and print your speed and group dial lists Note You can also select to print a report automatically after a fax is sent by pressing the Setup button and selecting Fax Settings Send Settings Last Transmission Report 1 Make sure you loaded letter size or larger paper in your product 119 ...

Page 120: ...w buttons to select Fax Report and press the OK button You see this screen 5 Select one of the available reports and press the OK button 6 Press either of the Start buttons to print the report Parent topic Setting Up Fax Features Using the Product Control Panel 120 ...

Page 121: ...tton You see a confirmation screen 4 Select Yes or No and press the OK button Parent topic Setting Up Fax Features Using the Product Control Panel Fax Sending Options Set the options you want to use for outgoing faxes Setting Options Description Quality Standard Provides good scan resolution and print quality for most faxes Fine Provides best scan resolution and print quality for faxes of small pr...

Page 122: ...atures Using the Product Control Panel Fax Receive Options Set the printing options you want to use for incoming faxes Setting Options Description Paper Source to Print Cassette 1 Sets the paper source for incoming faxes Rear MP Tray Auto Reduction On Reduces size of incoming faxes to fit on the paper in the selected Paper Source to Print Off Prints incoming faxes in original size or on multiple s...

Page 123: ... 33 6 Kbps default setting Off Transmits faxes at 14 4 Kbps Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax The default setting is 4 If Auto Answer is turned on and an answering machine is connected to the product make sure this setting is set higher than the number of rings your answering machine is set to answer a call Dial Tone Detection On Automatically dials...

Page 124: ...s all of the default fax settings on the Send Settings Receive Settings and Communication screens Fax Data Settings Erases the speed dial list group dial list header and fax log Wi Fi Network Settings Restores all of the default network settings All Except Wi Fi Network Fax Settings Restores all of the default settings on the control panel except for the network and fax settings All Settings Resto...

Page 125: ...dows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted You see this window 125 ...

Page 126: ...Setting Up Speed Dial and Group Dial Lists You can set up a speed dial list of fax numbers so you can quickly select them for faxing You can also set up a group dial list to send a fax message to multiple speed dial numbers See these sections to set up speed dial and group dial lists Setting Up Speed Group Dial Lists Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax U...

Page 127: ...ing Your Speed Dial List Creating Group Dial List Entries Printing Your Group Dial List Parent topic Setting Up Speed Dial and Group Dial Lists Creating Speed Dial List Entries You can create a speed dial list of fax numbers to help you quickly send faxes Note You can create up to 60 speed dial and group dial entries combined 1 Press the Fax button 2 Press the Menu button You see this screen 127 ...

Page 128: ...te and press the OK button You see this screen 5 Select the number you want to use for the fax number you are adding and press the OK button 6 Use the numeric buttons on the control panel to enter the fax number You can enter up to 64 characters 7 Press the OK button You see this screen 128 ...

Page 129: ...bove To edit an existing entry select Edit select the entry and change the information To delete an entry select Delete select the entry press the OK button and confirm the deletion Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel Related tasks Entering Numbers and Characters for Faxing Printing Your Speed Dial List You can print your speed dial list for easy referenc...

Page 130: ...2 Press the Fax button 3 Press the Menu button You see this screen 4 Press the arrow buttons to select Fax Report and press the OK button You see this screen 130 ...

Page 131: ... Setting Up Speed Group Dial Lists Using the Product Control Panel Creating Group Dial List Entries You can create a group dial list after creating a speed dial list Each group dial list can include up to 30 fax numbers Note You can create up to 60 speed dial and group dial entries combined 1 Press the Fax button 131 ...

Page 132: ...u see this screen 3 Select Group Dial Setup 4 Select Create and press the OK button You see this screen 5 Select the number you want to use for the group dial entry you are adding and press the OK button You see this screen 132 ...

Page 133: ...ne and press the OK button You see a screen similar to this 8 Highlight the speed dial entry you want to add to the group and press the right arrow to select it 9 Continue selecting speed dial entries as necessary 10 When you are finished press the OK button You return to the group dial setup screen 133 ...

Page 134: ...n and confirm the deletion Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel Related tasks Entering Numbers and Characters for Faxing Printing Your Group Dial List You can print your group dial list for easy reference 1 Make sure you loaded letter size or larger paper in your product 2 Press the Fax button 3 Press the Menu button 4 Press the arrow buttons to select Fax...

Page 135: ...p your speed dial and group dial lists using the FAX Utility for Windows The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 8 Navigate to the Start screen Windows other versions Click or Start Programs or All Progr...

Page 136: ...3 Select Fax Settings for Printer Select your product if prompted You see this window 136 ...

Page 137: ...4 Select Speed Dial Group Dial List You see this window 137 ...

Page 138: ...ry select Speed Dial enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Speed Dial and Group Dial Lists 138 ...

Page 139: ...nel Manually Dialing or Redialing Fax Numbers Selecting Fax Numbers From Speed or Group Dial Lists Dialing Fax Numbers from a Connected Telephone Broadcasting a Fax Sending a Fax at a Specified Time Fax Send Options Parent topic Sending Faxes Manually Dialing or Redialing Fax Numbers You can send a fax from your product control panel by manually dialing the fax number or redialing the last dialed ...

Page 140: ...y sent in black and white To cancel faxing press the Stop Reset button Your product scans your original and prompts you to place additional pages if necessary After scanning your originals your product dials the number and sends the fax Note If the number is busy or there is a communication problem your product displays a redialing message and will redial the number in a few minutes Parent topic S...

Page 141: ...n black and white To cancel faxing press the Stop Reset button Your product scans your original and prompts you to place additional pages if necessary After scanning your originals your product dials the number and sends the fax Note If the number is busy or there is a communication problem your product displays a redialing message and will redial the number in a few minutes Parent topic Sending F...

Page 142: ...the Start buttons Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white To cancel faxing press the Stop Reset button Your product scans your original and prompts you to place additional pages if necessary 7 Hang up the telephone After scanning your originals your product sends the fax Parent topic Sending Faxes from the Product Control Panel...

Page 143: ...peed or group dial entry press the Menu button Use the up and down arrows to highlight an entry the right arrow button to select an entry and the left arrow button to deselect an entry 5 When you have finished selecting your recipients press the OK button 6 Press the Start B W button If prompted select where you placed your document Automatic Document Feeder or scanner glass Note To cancel faxing ...

Page 144: ...ou use this option 1 Place your original on the product for faxing 2 Press the Fax button 3 Enter a phone number or select a number from a speed or group dial list 4 Press the Menu button press the arrow buttons to select Send Fax Later and press the OK button 5 Select On use the number pad to enter your desired time press the OK button then press the Back button 6 Press the Start B W button If pr...

Page 145: ...ption Quality Standard Provides good scan resolution and print quality for most faxes Fine Provides best scan resolution and print quality for faxes of small print and line art Photo Provides best scan resolution and print quality for faxed photos Contrast 4 to 4 Adjusts the contrast for faxes negative settings make faxes lighter and positive settings make faxes darker 2 Sided Faxing Off Lets you ...

Page 146: ...nces or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print If you re faxing for the first time you see a window like this one 146 ...

Page 147: ...k of numbers for future use then click Next Note For detailed instructions on using the Epson FAX Utility click Help 8 If you added a cover sheet to your fax select a cover sheet style enter your subject and comment information then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Receiving Faxes See these sections to receive faxes with your product Fax Reception 147 ...

Page 148: ...y you can turn on Auto Answer mode Check the Auto Answer light on your product to see if Auto Answer mode is turned on or not To turn Auto Answer mode on or off press the Auto Answer button If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is...

Page 149: ...ress the OK button Note Leave the answered call active as you receive the fax transmission 3 Follow the instructions on the screen to receive the fax When fax transmission is finished you see the previous LCD screen 4 Press the OK button to print the fax 5 Hang up the phone Parent topic Receiving Faxes 149 ...

Page 150: ...king Ink and Maintenance Box Status With Windows Replacing Ink Replacing the Maintenance Box Check Ink and Maintenance Box Status Your printer and its software will let you know when ink is low or expended or when the maintenance box needs to be replaced Parent topic Replacing Ink and Maintenance Boxes Checking Ink Levels on the LCD Screen You can check the level of your ink using your product s L...

Page 151: ...lacing Ink and Maintenance Boxes Checking Ink and Maintenance Box Status With Windows A low ink reminder appears if you try to print when ink is low and you can check your ink or maintenance box status at any time using a utility on your Windows computer 1 To check your status double click the product icon in the Windows taskbar then click Details You see this window 151 ...

Page 152: ...he maintenance box as indicated on the screen Contact Epson if ink needs replacing 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 152 ...

Page 153: ...e ink replaced call 888 201 4696 Parent topic Replacing Ink and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Caution Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Make sure the product is not printing 2 Remove the new maintenance box fro...

Page 154: ...3 Press the buttons on the sides of the duplexer rear unit and remove it 4 Grasp the maintenance box as shown and pull it out of its holder Note Do not tilt the used maintenance box or take it apart 154 ...

Page 155: ...into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 5 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all the way in 155 ...

Page 156: ...7 Press the buttons on the sides of the duplexer rear unit and reattach it Parent topic Replacing Ink and Maintenance Boxes 156 ...

Page 157: ... them so you don t clean them unnecessarily Note You cannot clean the print head if ink is expended and may not be able to clean it when ink is low You must have the ink refilled first Print Head Nozzle Check Print Head Cleaning Ink Tube Flushing Parent topic Adjusting Print Quality Related topics Replacing Ink and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pattern to c...

Page 158: ... 3 Press the arrow buttons to select Maintenance and press the OK button You see this screen 4 Press the OK button You see this screen 5 Press either of the Start buttons After the nozzle pattern prints you see this screen 158 ...

Page 159: ...e OK button Press the Copy button to exit If there are gaps or the pattern is faint select Head Cleaning and press the OK button to continue 8 Follow the instructions on the screen to clean the print head check the nozzles and repeat the process as necessary If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again 159...

Page 160: ...ty on your Windows computer 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Right click the product icon in the Windows taskbar 4 Select Nozzle Check You see a window like this 5 Click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean 160 ...

Page 161: ...nozzles you can clean the print head Note You cannot clean the print head if ink is expended and may not be able to clean it when ink is low You must have the ink refilled first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using the Product Software Parent topic Print Head Maintenance Related topics Replacing Ink and Maintenance Boxes Cleaning the Print Head Usin...

Page 162: ...ess the Setup button 3 Press the arrow buttons to select Maintenance and press the OK button You see this screen 4 Select Head Cleaning and press the OK button You see this screen 5 Press the OK button 162 ...

Page 163: ...m that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again If the quality still does not improve flush the ink tubes Parent topic Print Head Cleaning Related concepts Ink Tube Flushing Related topics Replacing Ink and Maintenance Boxes Cleaning the Print Head Using the Product Software You...

Page 164: ...Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try ...

Page 165: ...errors indicated by the product control panel 1 Right click the product icon in the Windows taskbar and select Ink Change Then select Power Ink Flushing 2 Follow the on screen instructions to flush the ink tubes 3 When you finish flushing the ink tubes run a nozzle check to check the print quality If necessary also clean the print head If you don t see any improvement turn off the product and wait...

Page 166: ... Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Make sure plain paper is loaded in the product 2 Press the Setup button 3 Press the arrow buttons to select Maintenance and press the OK button You see this screen 4 Select Head Alignment and press the OK button You see this screen 166 ...

Page 167: ...e printing a head alignment pattern You see this screen 6 Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set Press the OK button after each selection then press the OK button when you are done Parent topic Print Head Alignment 167 ...

Page 168: ... product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Right click the product icon in the Windows taskbar 4 Select Print Head Alignment 5 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this 168 ...

Page 169: ...available if you want to skip a particular alignment sheet 7 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink 1 Load a few sheets of plain paper in the product 2 Use the product control panel to make a copy but without placing a document on the scanner glass 3 Chec...

Page 170: ... Help Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen You can also press the Help button to view help topics LCD screen message Condition solution Paper out or paper jam Follow the instructions on the screen to load paper in the indicated paper source or check for paper jams Paper jam Follow the instructions on the screen to see ...

Page 171: ...tection setting Printer error Turn the product off and then back on again If the error continues make sure you removed the foam and plastic protective materials from inside the product Parent topic Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Document Jams in the Automatic Document Feeder Where to Ge...

Page 172: ... 4 Press the arrow buttons to select Maintenance and press the OK button You see this screen 5 Press the OK button You see this screen 6 Press either of the Start buttons After the nozzle pattern prints you see this screen 172 ...

Page 173: ...ign the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product...

Page 174: ...etwork Fax Setting Resets all control panel settings except for network and fax settings All Settings Resets all control panel settings You see a confirmation screen 4 Select Yes and press the OK button to reset the selected settings Select No and press the OK button if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems w...

Page 175: ...blems Software Installation Problems If you have problems while installing the product software try these solutions Make sure the product is turned on and any necessary cables are securely connected at both ends Also make sure the computer meets the operating system requirements Close any other programs including screen savers and virus protection software and install the product software again In...

Page 176: ...inet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus software on your wireless router or access point Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to y...

Page 177: ...ngs to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your internet connection when you initialize your router so note the next step before initializing it 4 Reinstall your product software from the CD that came with your product If...

Page 178: ...net cable Try printing to your product from another computer on the network Parent topic Solving Network Problems Related tasks Printing a Network Status Sheet Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network try these solutions If you cannot scan from your product control panel make sure you restarted your computer after installing the product software Make su...

Page 179: ... router or access point Parent topic Solving Network Problems Related topics Scanning Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the Setup button 2 Select Wi Fi Network Settings or Network Settings and press the OK button You see this screen 3 Select Confirm Wi Fi Network...

Page 180: ...lean the print head if necessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is ...

Page 181: ...t on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Pro...

Page 182: ...3 Remove any paper inside including torn pieces 4 Close the front cover 182 ...

Page 183: ... buttons to resume printing Parent topic Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Paper Jam Problems in the Cassette If paper has jammed in the cassette try this solution 1 Close the output tray 2 Pull out the paper cassette 183 ...

Page 184: ...3 Remove any jammed paper inside the cassette 4 Remove any paper jammed inside the paper cassette slot 184 ...

Page 185: ...ting Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Paper Jam Problems in the Duplexer If paper has jammed in the duplexer rear unit try these solutions 1 Cancel the print job from your computer if necessary 2 Press the buttons on the sides of the duplexer and remove it 185 ...

Page 186: ...3 Carefully remove the jammed paper 4 If paper is jammed in the duplexer remove the paper as shown 186 ...

Page 187: ...xer as you press it into place on your product 6 Press either of the Start buttons to resume printing Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette 187 ...

Page 188: ...n the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF try these solutions 1 Remove your originals from the ADF 2 Open the ADF cover 3 Remove any jammed pages 188 ...

Page 189: ...Caution Do not remove pages jammed inside the ADF without opening the cover or you could damage the ADF 4 Leave the ADF cover open then raise the document cover 5 Remove any jammed pages 189 ...

Page 190: ...6 Lower the document cover 7 Raise the ADF input tray 8 Carefully remove the jammed pages 190 ...

Page 191: ...to clear any error messages Parent topic Solving Paper Problems Related tasks Placing Originals in the Automatic Document Feeder Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when i...

Page 192: ...d on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windows make sure your...

Page 193: ...ated tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 7 Click and select Devices and Printers Windows Vista Click select Control Panel and click Printer under Hardware and Sound Windows XP Click Start an...

Page 194: ...may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a low...

Page 195: ...rn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and...

Page 196: ...ning Related tasks Selecting Basic Print Settings Windows Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected the correct margins for your paper size in your printing program Make sure your paper is positioned correctly for feeding int...

Page 197: ...d Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Make sure your product is selected as the printer in your printing program If your product is connected to a USB hub connect it directly to your computer instead Parent topic Solving Page Layout and Content Problems Incorrect Image Size ...

Page 198: ...ut Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper t...

Page 199: ... of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse s...

Page 200: ...rintout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solvi...

Page 201: ...gnment Related tasks Selecting Additional Layout and Print Options Windows Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors try these solutions Make sure the Black Grayscale or Grayscale setting is not selected in your printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Ink packs may nee...

Page 202: ...Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinstalling it Parent topic Solving Scanning Problems Related references Windows System Requirements Cannot Start Epson Scan If you cannot start Epson Scan try these s...

Page 203: ...age Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned...

Page 204: ... original straight when you scan it Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during s...

Page 205: ...Problems Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images...

Page 206: ... if available and try scanning again Change the Image Type setting and experiment with different combinations of the next settings Adjust the Tone Correction setting Adjust the Auto Exposure setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thum...

Page 207: ...mode is turned on to receive faxes automatically Check your product control panel to see if this mode is turned on Check that the cable connecting your telephone wall jack to your product s LINE port is secure Print a fax connection report using your product control panel or fax software to help diagnose the problem Verify that the telephone wall jack works by connecting a phone to it and testing ...

Page 208: ...EXT port Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for...

Page 209: ...er then follow any on screen instructions Windows 8 Select Epson Event Manager and click Uninstall Windows 7 or Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Change Windows XP Open the Windows Control Panel utility Double click Add or Remove Programs Sele...

Page 210: ...following information ready Product name Product serial number located on a label on the product Computer configuration Description of the problem Then call 888 201 4696 7 AM to 5 PM Pacific Time Monday through Friday Parent topic Solving Problems 210 ...

Page 211: ...ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these...

Page 212: ...ical Specifications Related references Paper Loading Capacity Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10 200 14 040 pixels at 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to 4800 7200 and 9600 dpi 50 to 4800 dpi in 1 dpi incre...

Page 213: ...10 sheets legal You cannot use the 2 sided scanning feature with legal size paper Parent topic Technical Specifications Fax Specifications Fax type Black and white and color fax capability Support line Household phone line Speed Up to 33 6 kbps Resolution Monochrome Standard 203 98 dpi Fine 203 196 dpi Photo 203 196 dpi with Error Diffusion Color Fine 200 200 dpi Photo 200 200 dpi Error correction...

Page 214: ... quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 357 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 16 9 wide 4 7 1 inches 102 181 mm Paper types Plain paper and paper distributed by Epson Thickness 0 003 to 0 004 inch 0 08 to 0 11 mm Weight 17 lb 64 g m2 t...

Page 215: ...lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 215 ...

Page 216: ...79 inch 20 mm minimum Parent topic Technical Specifications Dimension Specifications Note Dimensions do not include the ink tank Height Stored 13 4 inches 341 mm Printing 15 1 inches 383 mm Width Stored 18 1 inches 460 mm Printing 18 1 inches 460 mm Depth Stored 16 5 inches 420 mm Printing 25 7 inches 654 mm 216 ...

Page 217: ... 60 5 Hz Rated current 0 7 0 35 A Power consumption Standalone copying mode 19 W ISO IEC24712 Ready mode 8 W Sleep mode 3 8 W Power off mode 0 3 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 ºF 10 to 35 ºC Storage 4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Humidity Operating 20 to 80 RH non condensing Storage 5 to 85 RH Parent topic Techni...

Page 218: ...are powered via USB are not recommended Magneto optical drive 1 3GB Hard disk and USB flash 2TB drives Formatted in FAT FAT32 or exFAT Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WPA PSK TKIP AES WPA2 compliant WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode and Ad hoc mode Ethernet st...

Page 219: ...ailure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this devi...

Page 220: ...y switches on and off or on an outlet controlled by a wall switch or timer Do not let the power cord become damaged or frayed Place it to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of it and do not allow it to be stepped on or run over Be careful to keep the cord straight at each end If you use an extension cord with the product make sure the total ampere rating ...

Page 221: ...te cable inside the product Do not move the print head by hand this may damage the product Do not spill liquid on the product or use the product with wet hands Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Do not press too hard on the document table when placing originals Do not open the scanner section while the product is copying pr...

Page 222: ...his can cause leakage Do not shake packs after opening their packages this can cause them to leak Use an ink pack before the date printed on its package Do not dismantle an ink pack This could damage the print head Store ink packs in a cool dark place After bringing an ink pack inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Parent t...

Page 223: ...arent topic General Product Safety Instructions FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the surface of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number mus...

Page 224: ...If you experience trouble connecting this equipment to a telephone line please contact Name Epson America Inc Address 3840 Kilroy Airport Way Long Beach CA 90806 U S A Telephone 562 981 3840 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment may not be used on coin service provid...

Page 225: ...following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC...

Page 226: ...lease contact the customer support of your region You shall comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Pr...

Page 227: ...inter product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs inetutils ftpd_1 4 2 libc6_2 3 6 procps_3 1 14 sysvinit 2 85 zeroconf 0 6 1 1 iksemel 1 4 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License ...

Page 228: ...Original SSLeay License BSD License Berkeley Software Distribution License This printer product includes the open source software programs which apply the Berkeley Software Distribution License BSD Programs The list of BSD Programs busybox_1 7 2 coreutils_5 2 1 ftp_0 17 libc6_2 3 6 inetutils ftpd_1 4 2 linux ftpd 0 17 module init tools 1 60 9 netkit inetd_0 10 netkit ping_0 10 portmap_5 2 1 util l...

Page 229: ...m libncurses which applies the terms and conditions provided by owner of the copyright to the libncurses libncurses Program libncurses5_5 busybox license This printer product includes the open source software program busybox which applies the terms and conditions provided by owner of the copyright to the busybox busybox Program busybox_1 7 2 debianutils license This printer product includes the op...

Page 230: ... rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as a...

Page 231: ...d that I the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND E...

Page 232: ...lay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse The time interval has been set at the factory to ensure that the product meets Energy Star standards of energy efficiency and cannot be modified by the consumer Parent topic Copyright Notice Copyright Attribution 2013 Epson America Inc 5 13 CPD 39447 Parent topic Copyright Notice 232 ...

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