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Epson SureColor F6200, User Manual

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Epson SureColor F6200 User Manual Download Page 90

Parent topic:

Solving Printing Problems

Related tasks

Checking for Clogged Print Head Nozzles
Cleaning the Print Head

Removing Jammed Media

If media jams in the printer, check the following:

• Make sure the media is not curled, creased, or folded on the leading edge. Do not use media that

exhibits these problems.

• Check the media specifications to make sure you can use the media with your printer and your RIP

software. Check the RIP software manufacturers media guidelines.

Follow the steps here if media becomes jammed in the product.

1.

Turn off the product, wait a moment, and turn it back on.

After a moment, you see a message telling you to open the printer cover on the product control
panel screen.

2.

Open the printer cover and move the print head away from the jammed paper by hand.

3.

Pull the media toward you and cut off any torn or creased media from the roll using scissors or a
third-party cutting tool.

4.

Manually rewind the media.

5.

Close the printer cover and press the

OK

button.

6.

Run a nozzle check and, if necessary, clean the print head.

Parent topic:

Solving Printing Problems

90

Summary of Contents for SureColor F6200

Page 1: ...Epson SureColor F6200 User s Guide ...

Page 2: ......

Page 3: ...dia 17 Storing Your Printer 18 Media Handling 20 Loading Media 20 Viewing and Changing Media Settings 27 Saving Sets of Media Settings 28 Printable Area and Media Size Checking 29 Adjusting the Media Feed 33 Adjusting the Media Feed During Printing 34 Cutting Media 35 Removing Media 36 Using the Control Panel Menus 39 Accessing the Printer s Menus 39 Paper Menu Settings 39 Maintenance Menu Setting...

Page 4: ...ting Up the Product After Moving 82 Solving Problems 84 Product Status Messages 84 Solving Printer Problems 87 Printer Does Not Turn On 87 Product Turns Off Automatically 87 LCD Screen Shuts Off 88 Forgot the Administrator Password 88 Red Light Shines Inside the Printer 88 Solving Printing Problems 88 Nothing Prints 88 Cannot Print Over a Network 89 Print Head Moves But Nothing Prints 89 Removing ...

Page 5: ...ifications 97 Interface Specifications 97 Ink Pack Specifications 98 Paper Specifications 98 Safety and Approvals Specifications 99 Notices 100 Important Safety Instructions 100 General Product Safety Instructions 100 Ink Pack Safety Instructions 102 FCC Compliance Statement 102 Software License Terms 103 Trademarks 110 Copyright Notice 111 A Note Concerning Responsible Use of Copyrighted Material...

Page 6: ......

Page 7: ...Epson SureColor F6200 User s Guide Welcome to the Epson SureColor F6200 User s Guide 7 ...

Page 8: ...ations as you read your documentation Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional printing information Parent topic Introduction to Your Printer Printer Part Locations Check the printer part illustrations to learn about the parts on your printer ...

Page 9: ...Product Parts Front and Side 1 Printer cover 2 Maintenance box covers 3 Casters 4 Stirring stick 5 Ink tank 6 Slider chip holder 9 ...

Page 10: ...plash guard 11 Waste ink tube 12 AC inlet 13 LAN port 14 Data light 15 Status light 16 USB port 17 Control panel 18 Alert light 19 Roll rest 20 Adapter guides 21 Roll lock lever 22 Adapter holder 23 Paper slot 24 Print head 25 Roll paper cover 26 Paper eject guide 10 ...

Page 11: ...Slider Chip Holder Parts 1 Slider 2 Ink inlet cover 3 Chip unit Roll Paper Adapter 1 Adapter lock lever 2 Size lever Parent topic Printer Part Locations 11 ...

Page 12: ...Control Panel Parts 1 The power button 2 The power light 3 The load remove paper button 4 LCD screen 5 The Menu button 6 The back button 7 The left and right arrow buttons 12 ...

Page 13: ...information if you have entered a value during printing 3 Information display area with the 5 tabs described in the next table Displays information about the print jobs in the print queue Press the OK button Print status tab to display the Print Job menu Paper status tab Displays information about the loaded paper such as roll width and amount of paper remaining Press the OK button to display the ...

Page 14: ... Y Yellow M Magenta C Cyan Chip unit error check the displayed message and clear the error Chip unit is incompatible or the printer does not recognize it or the slider is unlocked Check the displayed chip unit message When not flashing check the ink level in the ink tank then replace the chip unit and refill the ink if necessary When flashing replace the chip unit 14 ...

Page 15: ...ttings Press the OK Setup tab button to display the Setup menu Parent topic Printer Part Locations Consumables and Replacement Parts You can purchase genuine Epson ink packs paper and accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Caution Using ink from an non genuine ink pack may result in a malfunction Epson shall not be held responsible...

Page 16: ...ntain the specified humidity range especially in dry areas or air conditioned environments Do not install the printer next to heat sources or directly in the path of exhaust from a ventilator or air conditioner Failure to observe this precaution could result in the print head nozzles drying out and clogging Make sure the product work space is kept free of dust or lint that could damage your produc...

Page 17: ...e ink packs and ink tanks Do not remove the ink tanks Ink tanks are calibrated at installation and removing them can decrease their functionality Do not place items on an ink tank or subject the ink tanks to strong impacts or the tank may detach If an ink tank comes off contact Epson support Store ink packs at room temperature out of direct sunlight To ensure print quality use all the ink in the i...

Page 18: ... at least once every two weeks to automatically clean the print head and prevent the nozzles from clogging If you do not turn on the printer for a long time the printer may malfunction If you will not use the printer for more than two weeks maintenance must be performed by a service engineer before and after this period Contact Epson support Even if the printer is not turned on ink that has accumu...

Page 19: ...Parent topic Printer Usage Guidelines 19 ...

Page 20: ...ng Media Removing Media Loading Media Before loading media in your printer review and follow the media handling guidelines for the best results Caution Wait until just before printing to load media This avoids creases in the media that may be caused by the pressure rollers Creased wavy or curled media could cause it to jam inside the printer or contact the print head 1 Press the power button 2 Ope...

Page 21: ...3 Lift up the adapter holder lock lever 4 Place your media on the roll rest temporarily 21 ...

Page 22: ...5 On the roll paper adapters slide the size lever to the position for the size of the roll core on the media you are loading 3 inch core 2 inch core 22 ...

Page 23: ... the lock levers on both roll paper adapters 7 Attach the roll paper adapters to each end of your media roll and press them in until they are fully inserted 8 Lower the lock levers on both roll paper adapters 23 ...

Page 24: ...pter guide 10 Press the load remove paper button on the product control panel You see the Roll Paper message on the product control panel screen Press the OK button 11 Insert the roll paper into the opening in the product and pull it through making sure there is no slack in the paper and the ends do not fold 24 ...

Page 25: ...te Avoid touching the printable surface of the paper Rotate the roll paper adapters as shown to feed paper 12 Lower the adapter holder lock lever Instructions appear on the product control panel screen 25 ...

Page 26: ...Paper feeds into the printer 14 Close the roll paper cover 15 Select your media settings on the control panel Parent topic Media Handling Related references Handling Media Related tasks Viewing and Changing Media Settings 26 ...

Page 27: ...e up or down arrow button to select Change Settings and press the OK button 2 If you want your product to calculate the amount of media remaining based on the length of the roll and the amount already printed and display the approximate results on the product control panel set the Remaining Setup setting to On 3 To change your media settings select the setting you want to change and press the OK b...

Page 28: ...uct control panel press the left or right arrow button to select the tab and press the OK button The Paper menu appears 2 Press the up or down arrow button to select Custom Paper Setting and press the OK button The Custom Paper Setting menu appears 3 Press the up or down arrow button to select a number for the set of media settings from 1 to 10 and press the OK button 4 To select a reference media...

Page 29: ...ings Parent topic Media Handling Related tasks Loading Media Printable Area and Media Size Checking The left and right edges of media recognized by your product vary depending on the Roll Paper Margin and Select Paper Type settings When the Roll Paper Margin setting is set to Normal your product sets the top and bottom margins to 0 6 inch 15 mm and the side margins to 0 12 inch 3 mm When the Roll ...

Page 30: ... Paper Margin setting Margins Normal Top and bottom margins 0 6 inch 15 mm Side margins 0 12 inch 3 mm Top15mm Bottom15mm Top and bottom margins 0 6 inch 15 mm Side margins 0 12 inch 3 mm Top35mm Bottom15mm Top margin 0 6 inch 15 mm Bottom margin 1 38 inches 35 mm Side margins 0 12 inch 3 mm 30 ...

Page 31: ...as the Select Paper Type setting the top margin is 0 79 inch 20 mm Premium Glossy 250 Premium Semigloss 250 Premium Luster 260 Premium Semimatte 260 360 720 2 pass mode Roll Paper Margin setting Margins Normal Top margin 1 14 inches 29 mm Bottom margin 0 6 inch 15 mm Side margins 0 12 inch 3 mm Top15mm Bottom15mm Top margin 1 14 inches 29 mm Bottom margin 0 6 inch 15 mm Side margins 0 12 inch 3 mm...

Page 32: ...Paper Margin setting Margins Normal Top margin 1 22 inches 31 mm Bottom margin 0 6 inch 15 mm Side margins 0 12 inch 3 mm Top15mm Bottom15mm Top margin 1 22 inches 31 mm Bottom margin 0 6 inch 15 mm Side margins 0 12 inch 3 mm Top35mm Bottom15mm Top margin 2 0 inches 51 mm Bottom margin 0 6 inch 15 mm Side margins 0 12 inch 3 mm Top15mm Bottom150mm Top margin 1 22 inches 31 mm Bottom margin 5 9 in...

Page 33: ...test pattern and then selecting the feed adjustments you need Adjust the feed using the same media type and print conditions you use for printing You may need to adjust the feed again if you load media of a different width change the feeding tension or adjust the suction Before adjusting the feed make sure you have correctly loaded the media you plan to print on and selected all the options you pl...

Page 34: ...e select Value and press the OK button Press the up or down arrow buttons to select an adjustment value and press the OK button 6 Measure the distance between the symbols in the printed test pattern 7 Press the up or down arrow button to select the measured distance and press the OK button Adjusting the Media Feed During Printing Parent topic Media Handling Related tasks Loading Media Adjusting th...

Page 35: ...d press the OK button Parent topic Adjusting the Media Feed Cutting Media When you finish printing do one of the following to cut the media If you turned on the Auto Cut setting on the product control panel your product automatically cuts the media after printing each page If you did not turn on the Auto Cut setting follow the instructions here to cut the media manually Note The minimum length of ...

Page 36: ...moving Media After printing remove the roll paper from your product for the best results Caution Always remove media after printing This avoids creases in the media that may be caused by the pressure rollers Creased wavy or curled media could cause it to jam inside the printer or contact the print head 1 Press the load remove paper button The Load Remove Paper menu appears on the product control p...

Page 37: ...d load paper Note If you see a message telling you to turn the roll paper adapter rewind the paper by hand using the adapter instead 3 Open the roll paper cover 4 Lift up the adapter holder lock lever 5 Holding the roll by the roll paper adapters move the media to the roll rest temporarily 37 ...

Page 38: ...ock levers on both roll paper adapters 7 Remove the roll paper adapters from each end of your media roll 8 Carefully rewind the media onto the roll and store it in its original packaging Parent topic Media Handling 38 ...

Page 39: ...e Press the back button to go back 3 To change the highlighted setting press the OK button 4 Press the up or down arrow button to scroll through the options 5 To select an option press the OK button 6 Press the right or left arrow button to switch between tabs You can also use these buttons to position the cursor when entering data on the screen 7 When you finish changing settings on a menu press ...

Page 40: ...ess the OK button to print a list of custom paper settings Custom Paper Setting options Options Description Select Reference Paper Select the type of paper that is closest to the paper you are using Photo Paper Matte Paper Plain Paper Others No Paper Selected Platen Gap Select Standard for most media Select Narrow if head alignment does not completely align the print head Select Wide or Wider if p...

Page 41: ...ay need to lower the suction Roll Paper Tension Select High or Extra High if paper wrinkles during printing Remove Skew Select On to enable paper skew reduction Setting Name Enter a name up to 22 characters for the custom paper settings Restore Settings Select Yes to return all settings for the selected custom paper to their default values Parent topic Using the Control Panel Menus Related tasks L...

Page 42: ...ual Bi D when printing in both directions If head alignment with this setting does not correct the problem select Manual Uni D Cutter Maintenance Adjust Cut Position Adjusts the cutter position in increments of 0 039 inch 1 mm from Replace Cutter 0 12 to 0 12 inch 3 to 3 mm Replace Cutter positions the cutter for replacement Head Maintenance Move Head Positions the print head for cleaning using th...

Page 43: ...ts you configure and monitor the following aspects of your product Printer setup Printer status Network setup Power settings General preferences Date and time settings Caution Follow the instructions in the topic links below the tables to use these menu settings correctly Printer Setup Settings 43 ...

Page 44: ... page Normal top and bottom margins are 0 59 in 15 mm left and right margins are 0 12 in 3 mm 15mm all margins are 0 59 in 15 mm All other settings left and right margins are 0 12 in 3 mm top and bottom as indicated Roll Paper Remaining Displays and records the amount of paper remaining on a roll after you enter the total roll length Remaining Alert Enter the length at which the printer will alert...

Page 45: ...d Paper Skew Check Stops printing when skewed paper is detected Leave this setting On to avoid paper jams Print Nozzle Pattern Selects how often to print an automatic nozzle check pattern from 1 to 10 pages Periodical Cleaning Selects the strength Light Medium or Heavy and frequency of automatic head cleaning cycles Even when Off the printer automatically cleans the print head at set intervals to ...

Page 46: ...rent network status and settings Restore Settings Yes Restores all network settings to their defaults No Power Settings Setting Options Description Sleep Mode 5 to 240 minutes Selects the interval before the printer enters sleep mode Power Off Timer Off Selects the interval before the printer turns off automatically when it is idle Default is 8 1 to 24 hours hours Restore Settings Yes Restores all...

Page 47: ...me and date are used in logs and status sheets Time Zone Enter the difference between your time zone and GMT The time zone is used in email notifications sent by the Remote Manager utility Restore All Settings Yes Restores all Setup menu settings to their defaults except Date and Time Language No and Unit Length Parent topic Using the Control Panel Menus Related references Printable Area and Media...

Page 48: ...ter performing maintenance wash your hands thoroughly Do not use anything other than the cleaning pads to maintain your product or you may damage its print head Always use fresh cleaning pads Warning If ink waste ink or ink cleaner contact your skin or get into your eyes or mouth immediately do the following Thoroughly wash the ink waste ink or ink cleaner from your skin with soapy water If your s...

Page 49: ...duct periodically and if you notice it is dirty on the inside or outside Caution If dust or other particles remain on the platen inside the product the print head nozzles may clog or the print head may be damaged 1 Remove any paper from the product 2 Turn off the product and disconnect the power cable from the electrical outlet 3 Use a soft clean cloth to carefully remove any dust or dirt from the...

Page 50: ...he outside to avoid spreading dirt Caution As you clean do not touch the ink tubes rollers or platen area b shown here to avoid staining future prints If necessary clean area a using a cloth dampened with mild detergent and wipe dry with a soft cloth 6 If any paper dust accumulates in the platen holes gently remove it using a pointed object 50 ...

Page 51: ...per over the rollers 10 Cut the media after feeding Parent topic Maintenance Related references Maintenance Precautions Related tasks Removing Media Cutting Media Stirring High Density Black Ink To prevent sedimentation and incorrect colors in your printed media stir the High Density Black ink in the ink tank once a week 1 Open the ink inlet cover for the High Density Black ink shown here 51 ...

Page 52: ...2 Grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap 52 ...

Page 53: ...k up to the top each time Caution Move the stick slowly and steadily or ink may splatter 4 Insert the stirring stick into the ink tank and replace the ink inlet cap Caution Press the ink inlet cap down firmly If the slider comes into contact with the ink inlet cap when pulling it out the cap could get damaged 53 ...

Page 54: ...Chip Unit Replacement Ink and Chip Unit Precautions Replacing the Chip Unit and Refilling Ink Parent topic Maintenance Related references Consumables and Replacement Parts About Ink and Chip Unit Replacement When the message Check Ink Levels is displayed on the control panel screen you need to refill the ink and replace the chip unit soon Obtain an ink pack of the appropriate color as soon as poss...

Page 55: ...d as a message The accuracy of this system depends on consistent and proper ink refills If the procedure for refilling the ink and replacing the chip unit is not followed correctly the remaining ink warning system may not function properly To prevent this replace the chip unit and refill the ink as soon as possible once the remaining ink level falls below 2 8 in 70 mm from the base of the ink tank...

Page 56: ... If fluid contacts your skin immediately wash it off using large volumes of soapy water Consult a physician if the skin appears irritated or discolored If fluid enters your eyes rinse them immediately with water Failure to observe this precaution could result in bloodshot eyes or mild inflammation If problems persist consult with a physician If swallowed do not induce vomiting and consult with a p...

Page 57: ... ink pack to refill the ink tank If the remaining ink level is 2 8 inches 70 mm or less go to the next step Note When the message Refill Ink Tank is displayed on the control panel screen and the remaining ink level is greater than 2 8 in 70 mm from the base of the ink tank it is time to replace the ink tank The ink tank must be replaced because fine dirt dust and other foreign material causes the ...

Page 58: ...2 Open the ink cover 3 Insert a finger into the groove on the top of the slider and pull it straight out Caution Do not tilt the slider If you drop the chip unit it may break 58 ...

Page 59: ...4 Remove the chip unit from the slider 5 Confirm that the label color on the slider matches the label on the new ink pack Then attach the chip unit supplied with the new ink pack to the slider 59 ...

Page 60: ...he ink tank cover Caution Do not push the slider in with too much force Failure to observe this precaution could damage the printer 7 Shake the new ink pack horizontally approximately 2 inches 5 cm left and right for 5 seconds approximately 15 times 60 ...

Page 61: ...8 Open the slider ink inlet cover 9 Do the following For all ink colors except High Density Black ink remove the ink inlet cap from the ink tank 61 ...

Page 62: ... For High Density Black ink remove the ink inlet cap and stirring stick then hook the stirring stick to the ink tank 62 ...

Page 63: ...Rest the stirring stick on the tab at the edge of the tank as shown 63 ...

Page 64: ...10 Cut or tear off the ink pack spout seal 64 ...

Page 65: ...e groove and slowly tilt it to pour the ink Note Be sure to completely empty the ink pack into the tank Do not use an ink pack to refill multiple ink tanks This can prevent the proper display of messages from the remaining ink warning system 65 ...

Page 66: ...k inlet cap For the High Density Black ink lift up the stirring stick guide it into the ink tank and replace the ink inlet cap as shown Caution Press the ink inlet cap down firmly If the slider comes into contact with the ink inlet cap when pulling it out the cap could get damaged 66 ...

Page 67: ... the following maintenance as necessary Nozzle Check Check for clogged nozzles before each print job or if you have not used the printer for an extended period of time Inspect the printed check pattern and clean the print head if you notice faint or missing areas Head Cleaning Clean the print head if you notice faint areas or gaps in the printed result Head Alignment Align the print head if your p...

Page 68: ... in the Setup menu Manually run a nozzle check from the product control panel as described here 1 Load roll paper and select the matching paper type on the product control panel 2 Press the maintenance button You see the Maintenance menu on the product control panel screen 3 Select Nozzle Check and press the OK button You see a confirmation message 4 Press the OK button The product prints a nozzle...

Page 69: ... after cleaning with the light level Heavy Use this cleaning level if you cannot clear the clogged nozzles after cleaning with the medium level 1 Press the maintenance button on the control panel You see the Maintenance menu 2 Press the up or down arrow button to select Head Cleaning and press the OK button 3 Press the up or down arrow button to choose one of the following cleaning options All Noz...

Page 70: ...ou use for quick selection Before aligning the print head make sure you have correctly loaded the media you plan to print on Also check that the print head nozzles are not clogged 1 On the product control panel press the left or right arrow button to select the tab and press the OK button The Maintenance menu appears 2 Press the up or down arrow button to select Head Alignment and press the OK but...

Page 71: ...n Repeat this step for all the color patterns After you select the final color pattern number the control panel returns to its ready status Parent topic Print Head Maintenance Related references Maintenance Menu Settings Related tasks Loading Media Checking for Clogged Print Head Nozzles Performing Head Maintenance If ink smears onto your printed media even after cleaning the print head you should...

Page 72: ...l to highlight the tab and press the OK button You see the Maintenance menu on the product control panel screen 3 Select Head Maintenance and press the OK button You see a message asking you to prepare the head maintenance kit 4 Press the OK button The product moves the print head out of the way 5 Peel the backing off of the pads in the head maintenance kit 6 Open the printer cover 72 ...

Page 73: ...ink absorbing areas b on the platen so the pads do not stick to them Do not move the print head by hand this can damage your product 8 Press the edge of each pad against the rollers as shown Note Make sure there are no gaps between the pads and the rollers or head maintenance will not be performed properly 73 ...

Page 74: ...e will stop 11 Press the OK button The head maintenance procedure begins 12 Follow the instructions on the product control panel screen to open the printer cover and carefully remove the pads when head maintenance finishes Note Do not reuse the pads 13 Close the printer cover and press the OK button to clean the print head Parent topic Print Head Maintenance Related references Maintenance Precauti...

Page 75: ...il the product is not printing or cleaning the print head before replacing the waste ink bottle Caution Replacing the waste ink bottle during printing or cleaning could cause waste ink to leak When replacing the waste ink bottle always wear the gloves included in the maintenance kit Leave the waste ink in the bottle for disposal and do not transfer it to another container 1 Raise the stopper on th...

Page 76: ...2 Lift up the waste ink bottle and remove it from the holder as shown here 76 ...

Page 77: ...duct 6 Press the OK button on the product control panel 7 Press the OK button again to reset the waste ink counter Caution Waste ink is classified as industrial waste Dispose of waste ink according to your local laws and regulations such as entrusting it to an industrial waste disposal company When handing over the waste ink to the industrial waste disposal company make sure you include the Safety...

Page 78: ... screwdriver before you begin 1 Remove any paper loaded in the product 2 Press the left or right arrow on the product control panel to highlight the tab and press the OK button The Maintenance menu appears 3 Press the up or down arrow button to select Cutter Maintenance and press the OK button 4 Press the up or down arrow button to select Replace Cutter and press the OK button The cutter moves int...

Page 79: ... Phillips head screwdriver loosen the screw holding the cutter in place and carefully pull the cutter straight out Warning Keep the cutter out of the reach of children The blade is sharp and can cause injury 79 ...

Page 80: ...er Note Tighten the cutter screw securely so the cutter does not shift position 7 Press the OK button The cutter returns to its original position and the product is ready to print Parent topic Maintenance Related references Consumables and Replacement Parts Maintenance Menu Settings Related tasks Cutting Media 80 ...

Page 81: ...Removing Media 81 ...

Page 82: ... Release the locks on the product stand Caution Roll the product for only a short distance over a level floor Do not tilt the product more than 10 in any direction or the product may fall over Parent topic Moving or Transporting the Product Related tasks Removing Media Replacing the Waste Ink Bottle Setting Up the Product After Moving Follow these steps to set up the product after moving it 1 Veri...

Page 83: ... print head and check the print quality Parent topic Moving or Transporting the Product Related tasks Replacing the Waste Ink Bottle Loading Media Checking for Clogged Print Head Nozzles Cleaning the Print Head 83 ...

Page 84: ...tle ink bottle handy Chip Unit Error Remove and reinstall the chip unit If the error recurs replace the chip unit with a new one Chip unit not recognized Reattach or Condensation may have formed inside the ink tank Make sure the ink is at replace room temperature for at least four hours Chip Unit Error Use only chip units from genuine Epson ink packs specified for this product Chip unit not recogn...

Page 85: ...Size Check setting and try printing again Maintenance Request The product part indicated is nearing or at the end of its service life Contact Epson for support and provide them with the service code shown on the LCD Replace Part screen Soon Replace Part Now You must replace the part before printing again If you continue to print a call XXXXXXXXXX for service occurs Call For Service A call for serv...

Page 86: ...status The chip unit status 1 is indicated as follows 2 color of affected ink Ready to print Check the ink level in the ink tank and replace the chip unit and refill the ink The icon flashes when the ink tank is close to being empty Check the message on the LCD screen An error has occurred Check the message on the screen and clear the error The chip unit is incompatible or could not be recognized ...

Page 87: ... Administrator Password Red Light Shines Inside the Printer Parent topic Solving Problems Printer Does Not Turn On If the printer does not turn on try these solutions Make sure the power cable is securely connected Make sure the power outlet works by connecting the power cable for another electronic device Parent topic Solving Printer Problems Product Turns Off Automatically If your product turns ...

Page 88: ...ter Problems Red Light Shines Inside the Printer The red light always shines inside the printer This is normal Parent topic Solving Printer Problems Solving Printing Problems Check these sections if you have problems printing with your product Nothing Prints Cannot Print Over a Network Print Head Moves But Nothing Prints Removing Jammed Media Media Does Not Feed or Eject Correctly Media Does Not C...

Page 89: ...ly Check your wired LAN router or access point to see if the LED for the port to which your printer is connected is on or flashing If the link LED is off try the following Make sure the Ethernet cable is securely connected to your printer and to your router access point switch or hub Try connecting your printer to a different port or a different router access point switch or hub Try connecting wit...

Page 90: ...ufacturers media guidelines Follow the steps here if media becomes jammed in the product 1 Turn off the product wait a moment and turn it back on After a moment you see a message telling you to open the printer cover on the product control panel screen 2 Open the printer cover and move the print head away from the jammed paper by hand 3 Pull the media toward you and cut off any torn or creased med...

Page 91: ... certain media check that the Paper Suction setting on the product control panel is not too strong Parent topic Solving Printing Problems Related references Paper Menu Settings Paper Specifications Related tasks Loading Media Media Does Not Cut Cleanly If the built in cutter does not cleanly cut your media replace the cutter Parent topic Solving Printing Problems Related tasks Cutting Media Replac...

Page 92: ...ntenance Overall Print Quality Is Poor If you notice that your print quality is uneven too light too dark or there are vertical or horizontal lines in the print banding try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Use genuine Epson ink packs and make sure the ink packs have not expired Make su...

Page 93: ...ia as you print If the edge of the media is marred set the Roll Paper Margin setting on the product control panel to the Top35mm Bottom15mm setting If the bottom edge of the media is marred select a setting with a 150 mm bottom margin Feed and eject paper to clean the rollers inside the product Parent topic Solving Print Quality Problems Related references Paper Menu Settings Setup Menu Settings P...

Page 94: ...ut notice Before you call make sure you have your Unit ID number which is included with the Epson Preferred Limited Warranty Plan information that came with your printer You ll also need your printer serial number and proof of purchase Visit Epson s U S support website or Canadian website and select your product for solutions to common problems You can download drivers firmware and documentation g...

Page 95: ...nterface Specifications Ink Pack Specifications Paper Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should meet these requirements Microsoft Windows OS Windows 7 Windows 8 x version 32 and 64 bit compatible CPU Core 2 Duo 2 0 GHZ or better Memory 1GB or more Hard disk space 32GB or more available Interface Two High...

Page 96: ... 2 4 colors Resolution 720 1440 dpi maximum Control code ESC P raster undisclosed command Media feed method Friction feed Built in memory Main memory 512MB Network 128MB Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 60 Hz Rated current 1 0 to 0 5 A Power consumption Printing approximately 65 W ISO IEC24712 Sleep mode 3 0 W...

Page 97: ...mmended non condensing Storage before and after unpacking 5 to 85 RH Parent topic Technical Specifications Dimension Specifications Height 44 4 inches 1128 mm Width 63 3 inches 1608 mm Depth 36 0 inches 914 mm Weight 207 2 lb 94 kg without ink Parent topic Technical Specifications Interface Specifications USB Interface Hi Speed USB Compatible with the Universal Serial Bus Specifications Revision 2...

Page 98: ...77 F 15 to 25 C recommended Capacity 1000 ml Parent topic Technical Specifications Related references Consumables and Replacement Parts Paper Specifications Print quality is greatly affected by the type and quality of paper used Always test a sample of paper before purchasing large quantities or printing large jobs Note Do not use paper that is wrinkled scratched torn or dirty Roll core size 2 or ...

Page 99: ...nd Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class A Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class A Parent topic Technical Specifications 99 ...

Page 100: ...ly the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Connect your product to a properly grounded power outlet Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system that regularly switches on an...

Page 101: ...urces of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Do not spill liquid on the product or ...

Page 102: ...e equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interfe...

Page 103: ...thout even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The Apple Public Source License Version1 2 is as follows You also can see the Apple Public Source License Version1 2 at http www opensource apple com apsl APPLE PUBLIC SOURCE LICENSE Version 2 0 August 6 2003 1 General Definitions This License applies to any program or other work which Apple Computer Inc Apple ...

Page 104: ...ades to such programs or works made available by Apple under this License and that has been expressly identified by Apple as such in the header file s of such work and b the object code compiled from such Source Code and originally made available by Apple under this License 1 8 Source Code means the human readable form of a program or other work that is suitable for making modifications to it incl...

Page 105: ...yed Modifications must be released under the terms set forth in this License including the license grants set forth in Section 3 below for as long as you Externally Deploy the Covered Code or twelve 12 months from the date of initial External Deployment whichever is longer You should preferably distribute the Source Code of Your Externally Deployed Modifications electronically e g download from a ...

Page 106: ...red by You alone and You hereby agree to indemnify defend and hold Apple and every Contributor harmless for any liability incurred by or claims asserted against Apple or such Contributor by reason of any such Additional Terms 7 Versions of the License Apple may publish revised and or new versions of this License from time to time Each version will be given a distinguishing version number Once Orig...

Page 107: ...arks This License does not grant any rights to use the trademarks or trade names Apple Apple Computer Mac Mac OS QuickTime QuickTime Streaming Server or any other trademarks service marks logos or trade names belonging to Apple collectively Apple Marks or to any trademark service mark logo or trade name belonging to any Contributor You agree not to use any Apple Marks in or as part of the name of ...

Page 108: ...er Software or Computer Software Documentation Accordingly all U S Government End Users acquire Covered Code with only those rights set forth herein 13 2 Relationship of Parties This License will not be construed as creating an agency partnership joint venture or any other form of legal association between or among You Apple or any Contributor and You will not represent to the contrary whether exp...

Page 109: ...03 Apple Computer Inc All Rights Reserved This file contains Original Code and or Modifications of Original Code as defined in and that are subject to the Apple Public Source License Version 2 0 the License You may not use this file except in compliance with the License Please obtain a copy of the License at http www opensource apple com apsl and read it before using this file The Original Code an...

Page 110: ...ed from the binary or disabled 3 Altered versions including but not limited to ports to new operating systems existing ports with new graphical interfaces versions with modified or added functionality and dynamic shared or static library versions not from Info ZIP must be plainly marked as such and must not be misrepresented as being the original source or if binaries compiled from the original so...

Page 111: ...product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approv...

Page 112: ...nces may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Copyright Attribution 2015 Epson America Inc 7 15 CPD 43466 Parent topic Copyright Notice 112 ...

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