Epson STYLUS PHOTO RX585 Series Basic Operation Manual Download Page 28

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Solving Problems

Solving Problems

See your online

User’s Guide

for help on

using the printer with a computer.

Error Messages

Solution

A printer error has
occurred. Turn off
the printer, then
press On button to
turn on. See your
documentation.

Make sure that no
paper is still in the
printer. If the error
message still appears,
contact your dealer.

A scanner error
has occurred. See
your
documentation.

Turn the printer off and
then back on. If the
error message still
appears, contact your
dealer.

Waste ink pad in
the printer is
saturated. Contact
your dealer to
replace it.

Contact your dealer to
replace the ink pad.

Cannot recognize
ink cartridges.

Make sure the ink
cartridges are installed
correctly.
(

“Removing and

Installing Ink
Cartridges” on page
24). Then try again.

The document is
too complex to
print with
Bluetooth.

See the documentation
for the device
transmitting the data.

Data error.
The document
cannot be printed.

See the documentation
for the device
transmitting the data.
(Cause: The data is not
available because of a
malfunction in the
device.)

Data error.
The document
may not be printed
correctly.

See the documentation
for the device
transmitting the data.
(Cause: A part of the
data is corrupted or
cannot be buffered.)

Cannot recognize
the device.

Make sure the memory
card has been inserted
correctly. If you
connected a USB
storage device, make
sure the storage disk
has been inserted
correctly.

Cannot recognize
the memory card
or disk.

Make sure the memory
card or storage disk
has been inserted
correctly. If so, check to
see if there is a problem
with the card or disk
and try again.

Backup Error
Error Code
xxxxxxxx

A problem occurred
and backup was
canceled. Make a note
of the error code and
contact your dealer.

A problem
occurred while
formatting.
Formatting
canceled.

Retry the procedure. If
the error reoccurs,
there may be a problem
with your memory card
or storage disk. Check
the card or disk and try
again.

An error occurred
while saving.
Save canceled.

Cannot create a
folder on the
memory card or
disk. Operation
canceled.

Insert a new memory
card or storage disk
and try again.

Error Messages

Solution

Summary of Contents for STYLUS PHOTO RX585 Series

Page 1: ...ng onto a CD DVD 19 Printing a CD DVD Jacket 20 Printing from an External Device From a Storage Device 21 Using PictBridge or USB DIRECT PRINT 21 Saving Your Data Scanning a Photo Document 22 Using an External Storage Device 22 Replacing Ink Cartridges Precautions 24 Removing and Installing Ink Cartridges 24 Maintenance Checking the Ink Cartridge Status 26 Checking and Cleaning the Print Head 26 A...

Page 2: ...IRECT PRINT logo are trademarks of Seiko Epson Corporation Copyright 2002 Seiko Epson Corporation All rights reserved DPOF is a trademark of CANON Inc Eastman Kodak Company Fuji Photo Film Co Ltd and Matsushita Electric Industrial Co Ltd SDHC is a trademark Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo Memory Stick Micro MagicGate Memory Stick and MagicGate Memory Stick Duo a...

Page 3: ...e inside the printer Do not spill liquid on the printer Do not use aerosol products that contain flammable gases inside or around the printer Doing so may cause fire Except as specifically explained in your documentation do not attempt to service the printer yourself Unplug the printer and refer servicing to qualified service personnel under the following conditions if the power cord or plug is da...

Page 4: ...cialty Print Lights show which mode is selected g u d l r 4 way Scroll Selects photos and menu items OK Activates the settings you have selected h y Back Cancels the current operation and returns to the previous menu c F Setup Runs maintenance programs or adjusts miscellaneous settings i x Start Starts copying and printing d G Display Cro p Changes the view of photos on the LCD screen or crops the...

Page 5: ...Data After 13 minutes of inactivity the screen turns black to save energy and the Mode lights turn on and off in a clockwise motion Press any button except P On to return the screen to its previous state Changing the view of photos on the LCD screen You can switch the display using G Display Crop a Use Copies or to set the number of copies for the selected photo b Press l or r to select the settin...

Page 6: ...er with a weight of 64 to 90 g m2 The paper may not be available in some cases Paper Type Paper Type Setting Loading Capacity Plain paper Plain Paper 12 mm Epson Premium Ink Jet Plain Paper 100 sheets Epson Bright White Ink Jet Paper 80 sheets Epson Matte Paper Heavyweight Matte 20 sheets Epson Photo Quality Ink Jet Paper 100 sheets Epson Premium Glossy Photo Paper Prem Glossy 20 sheets Epson Prem...

Page 7: ...ake sure the front tray is in the paper position lower position If it is not move the tray lever up and reposition the front tray 4 Slide the edge guide 5 Load the paper short edge first even for landscape printing with the printable side up 6 Place behind the tabs The printable side is often whiter or brighter than the other side ...

Page 8: ...Handling Paper 7 Slide the edge guide to the right Make sure the paper fits under the c arrow mark inside the left edge guide Follow the same steps to load A4 paper 10 15 cm 4 6 in and 13 18 cm 5 7 in A4 ...

Page 9: ...fore using it or touching the printed surface Do not allow the printed CD DVD to dry in direct sunlight If the CD DVD tray or the internal transparent compartment are accidentally printed on immediately wipe off the ink To print on 8 cm mini CDs use the EPSON Print CD included in the software CD ROM See your online User s Guide Loading a CD DVD 1 Close the front tray extension 2 Move the tray leve...

Page 10: ... printer Removing a CD DVD 1 Make sure that printing is finished 2 Remove the CD DVD tray by pulling it straight out of the front tray 3 Move the tray lever up to reposition the front tray Either edge of the CD DVD tray is inserted into the brackets ...

Page 11: ...he Document Table 1 Open the document cover and place your original face down on the document table 2 Close the cover gently Tip If you want to copy a thick or large document you can remove the document cover Copying Photos You can copy photos from 30 40 mm to 127 178 mm You can also copy two photos at the same time 1 Press v Specialty Print 2 Select Reprint Restore Photos then press OK 3 Press OK...

Page 12: ...so when you place two photos position each photo at least 5 mm away from the adjacent photo You can copy several different sized photos at the same time as long as they are larger than 30 40 mm Cropping and enlarging a photo You can crop out the rest of the photo and print just the main subject by itself when you copy a photo 1 Press v Specialty Print 2 Refer to Copying Photos on page 11 and follo...

Page 13: ...s Print settings for Copy mode on page 32 Then press OK Tip When CD DVD Copy is selected as the Layout try printing a test sample on paper first Select Plain Paper as the Paper Type setting and load plain paper 4 Press x Start Note If the edges of the copy are cropped off move the original away from the corner slightly Select Color for color copies or B W for black and white copies Select the type...

Page 14: ... Then insert your memory card c Caution Do not insert more than one memory card at a time Do not try to force the memory card into the slot Memory cards will not go all the way in Make sure you check which direction the card should be inserted and if the card needs an adapter make sure you attach the adapter before inserting the card Otherwise you may not be able to remove the card from the printe...

Page 15: ...ys on SD Memory Card SDHC Memory Card MultiMediaCard miniSD card miniSDHC card microSD card microSDHC card Adapter required Memory Stick Memory Stick PRO MagicGate Memory Stick Adapter required Memory Stick Duo Memory Stick PRO Duo MagicGate Memory Stick Duo Memory Stick Micro Memory card light ...

Page 16: ...s View and Print Photos Select a photo and set the number of copies Print All Photos Set the number of copies for all photos If you want to set the number of copies for each photo individually press OK and then set the number of copies Print by Date Select the date and press r to place a check mark then press OK If you want to set the number of copies for all photos simply set the number of copies...

Page 17: ...mory card press y Back Then select the photo with the View and Print Photos option and select a P I F frame as the Layout setting Printing Photos on page 16 5 Select the photo and P I F frame then press OK Note Press OK again to check how the photo looks in the frame P I F frames have already been assigned to each photo so you cannot change the frame 6 Set the number of copies 7 Press x Menu and c...

Page 18: ...printed correctly the printer cannot scan it 2 Selecting photos from the index sheet On the index sheet use a dark pen or pencil to fill in the ovals and make your selections 1 In section 1 select the size of paper page 6 2 Select whether to print your photos with or without borders 3 Fill in the oval to include an optional data stamp 4 In section 2 select All to print one copy of each photo or fi...

Page 19: ... Print 2 Select Print on CD DVD then press OK 3 Press x Menu and change the settings Print settings for Print on CD DVD on page 37 Then press OK Tip If you want to print a test sample on paper first select Plain Paper as the Paper Type 4 Select a photo and set the number of copies Note When selecting photos for the 4 up 8 up or 12 up layout setting you do not have to select the maximum number of p...

Page 20: ...VD Jacket 1 Load A4 size paper 2 Press v Specialty Print 3 Select Print on CD DVD then press OK 4 Press x Menu 5 Select CD Jacket as the Media Type and change the settings Print settings for Print on CD DVD on page 37 Then press OK 6 Select a photo and set the number of copies 7 Press x Start Adjusting Description 1 Up 3 Down Move the CD DVD print position up or down You can adjust it in 0 1 mm st...

Page 21: ...6 Using PictBridge or USB DIRECT PRINT PictBridge and USB DIRECT PRINT let you print your photos by connecting your digital camera directly to the printer Make sure your camera and photos meet the following requirements 1 Make sure your printer is not printing from a computer 2 Remove any memory cards from the printer 3 Press F Setup 4 Select PictBridge Setup then press OK 5 Select the print setti...

Page 22: ...ta Note If the edges of the photo are cropped off move the original away from the corner slightly Using an External Storage Device You can copy pictures from your memory card to an external storage device such as a Zip drive recordable CD R RW drive with a USB connection MO drive or USB flash drive Note Not all USB devices are supported For details contact your regional customer support 1 If the p...

Page 23: ... Card then press OK 5 Select Backup Memory Card then press OK 6 Follow the instructions on the LCD screen Note When backing up photos to a CD R RW the printer creates a folder for each backup session You can store multiple backup sessions on a CD R RW ...

Page 24: ...der certain circumstances may cause erratic printer behavior Epson cannot guarantee the quality or reliability of non genuine ink Information about the ink cartridge status may not be displayed when non genuine ink is used Removing and Installing Ink Cartridges Make sure you have a new ink cartridge before you begin Once you start replacing a cartridge you must complete all the steps in one sessio...

Page 25: ... current ink cartridge If the ink cartridge is not installed promptly the print head may dry out rendering it unable to print 7 Place the new ink cartridge in the cartridge holder and press it down until it clicks into place 8 Close the ink cartridge cover and press it until it clicks into place c Caution If you find it difficult to close the cover make sure all the cartridges are firmly seated Pr...

Page 26: ...e 7 2 Press F Setup If you have just finished cleaning the print head you can start the nozzle check by pressing x Start 3 Select Maintenance then press OK 4 Select Nozzle Check then press OK 5 Press x Start 6 Examine the nozzle check pattern you printed If your printout looks like the one shown below the print head does not need to be cleaned yet Press OK to return to the main menu If your printo...

Page 27: ...often Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Removing and Installing Ink Cartridges on page 24 Aligning the Print Head If your printouts contain misaligned vertical lines or horizontal banding you may be able to solve this problem by aligning the print head Note Make sure the front tray is in...

Page 28: ...e device transmitting the data Cause The data is not available because of a malfunction in the device Data error The document may not be printed correctly See the documentation for the device transmitting the data Cause A part of the data is corrupted or cannot be buffered Cannot recognize the device Make sure the memory card has been inserted correctly If you connected a USB storage device make s...

Page 29: ... the software CD ROM and then install the software again The terms on the LCD screen are not displayed in your language If the language displayed on the LCD screen is not the one you want select the language you want from the Setup menu Printing and copying problems LCD screen is off Make sure that the printer is on Turn off the printer and make sure that the power cord is securely plugged in Make...

Page 30: ...n appears on your copy change the Zoom setting or shift the position of your original Your printout is blurry or smeared Make sure the document is placed flat against the document table If only part of the image is blurred your original may be wrinkled or warped Make sure the printer is not tilted or placed on an uneven surface Make sure your paper is not damp curled or loaded face down the whiter...

Page 31: ...soon as possible If the printer is left without paper for a long period of time during printing the colors of your next copy or print job may be incorrect Your printout is too dark If you are copying press x Menu and adjust the Density The image size or position is incorrect Make sure you loaded the right paper and selected the correct setting for it on the LCD screen Make sure the original is pla...

Page 32: ...may decline in the top and bottom areas of the printout or the area may be smeared when printing CD DVD Copy Copies your photo onto a CD or DVD label The image is automatically cropped and resized to fit on the CD DVD label 2 up Copy Reduces the size of two originals and copies them onto one sheet Note Place one original on the document table After finishing scanning the first original place the s...

Page 33: ...ct Borderless Standard The image is slightly enlarged and cropped to fill the sheet of paper Mid Margins might be printed Low expansion rate Min Margins might be printed Lowest expansion rate CD Inner Outer Outer 114 120 mm Standard 114 mm Inner 18 46 mm Standard 46 mm Select to resize the print position for the inside and outside diameter of the CD DVD label Setting Item Description View and Prin...

Page 34: ... printing identification photos 2 up 4 up 8 up 20 up 30 up 80 up Prints multiple photos on one sheet The size of each photo is adjusted automatically according to the number of photos to print and the size of paper In 20 up layout the numbers and photo dates are printed Note When you select a number of photos less than the total unused areas of the layout will be left blank 16 up Places 16 images ...

Page 35: ... mmm dd yyyy dd mmm yyyy Prints the date your photo was taken Print Info Off On Select On to print your camera s exposure time shutter speed F stop aperture and ISO speed Fit Frame On Off Select On to automatically crop your photo to fit inside the space available for the layout you selected Select Off to turn off automatic cropping and leave white space at the edges of the photo Bidirectional On ...

Page 36: ...photo all the way to the edges of the paper Note Your image is slightly enlarged and cropped to fill the sheet of paper Print quality may decline in the top and bottom areas of the printout or the area may be smeared when printing With Border Copies your original with a standard 3 mm margin Quality Standard Filter Off B W Expansion Standard Mid Min Select the amount the image is expanded when you ...

Page 37: ... case size on one half of the paper with a perforated line Jewel Index Prints 24 photos in an area twice the size of a CD case with a perforated line Quality Draft Standard Best Filter Off Sepia B W Enhance PhotoEnhance P I M None Select PhotoEnhance to adjust the brightness contrast and saturation of your photos automatically Select P I M to use your camera s PRINT Image Matching or Exif Print se...

Page 38: ...photo was taken Print Info Off On Select On to print your camera s exposure time shutter speed F stop aperture and ISO speed Fit Frame On Off Select On to automatically crop your photo to fit inside the space available for the layout you selected Select Off to turn off automatic cropping and leave white space at the edges of the photo Bidirectional On Off Select On to increase the print speed Sele...

Page 39: ...an Spanish Portuguese French Italian Dutch Russian Korean Traditional Chinese The languages displayed vary by location Screen Saver Settings None Memory Card Data CD Sticker Position CD DVD Stickers PictBridge Setup See Print settings for Memory Card mode on page 34 Backup Memory Card Backup Memory Card Folder Select Bluetooth Settings See your online User s Guide Restore Default Settings ...

Page 40: ...k Cartridges Printer Name Black Cyan Magenta Yellow Light Cyan Light Magenta RX585 Series T0801 T0802 T0803 T0804 T0805 T0806 RX610 Series T0821 T0811 T0822 T0812 T0823 T0813 T0824 T0814 T0825 T0815 T0826 T0816 ...

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