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Epson Stylus Photo 700, User Manual

The Epson Stylus Photo 700 is a cutting-edge printer designed for superior photo printing. Its advanced features and high-quality output make it a professional's choice. Need guidance? Look no further! Download the free user manual for your Epson Stylus Photo 700 from manualshive.com and unlock the full potential of your printer.

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The enquiry desk team can be contacted by calling 0800 220546
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L

 
Rev.C

A5 size

Chapter 8

12-05-97

DR, pass 0

8-40      

Troubleshooting

Summary of Contents for Stylus Photo 700

Page 1: ......

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Page 3: ...t you ll find in EPSON Answers q How To displays a step by step guide for using your printer information about printer maintenance and instructions on replacing consumable products q Problem Solver helps you fix common printing problems when you encounter them q Test Print lets you print a test page to check the results of settings you have made and provides links to other sections of EPSON Answer...

Page 4: ...tions to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ...

Page 5: ... J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Ink Jet Printer Model P952B Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 February 1998 Y Ishii President of EPSON EUROPE B V L Comoro Rev C A5 size Front 12 04 97 DR pas...

Page 6: ...tosh 1 5 Options and Consumable Products 1 6 Options 1 6 Consumable products 1 7 Chapter 2 Getting Started Unpacking the Printer 2 2 Choosing a Place for the Printer 2 3 Using a printer stand 2 4 Attaching the Paper Support 2 4 Plugging in the Printer 2 5 Installing the Ink Cartridges 2 5 Connecting the Printer to Your PC 2 11 Installing the Printer Software in Your PC 2 12 Installing in Windows 9...

Page 7: ...oftware 4 2 Accessing the Printer Software 4 2 From Windows applications 4 3 From Windows 95 or Windows NT 4 0 4 3 From Windows 3 1 4 4 Making Changes to Printer Driver Settings 4 5 Using the Automatic Setting 4 5 Using the Predefined Settings 4 6 Customizing the Print Settings 4 8 Making the Media Type Setting 4 10 Modifying the Printout Style Windows 95 NT 4 0 4 12 Using EPSON Printer Utilities ...

Page 8: ...sing the Predefined Settings 5 6 Customizing the print settings 5 9 Saving your settings 5 16 Using your saved settings 5 17 Changing the Paper Size 5 17 Defining a Custom Paper Size 5 19 Modifying the Printout Method and Style 5 20 Using EPSON Printer Utilities 5 22 EPSON StatusMonitor 5 23 Configuration 5 24 Nozzle Check 5 24 Head Cleaning 5 24 Print Head Alignment 5 25 Controlling Background Pr...

Page 9: ... 17 Printer utilities 8 24 Increasing the Print Speed 8 25 Using DMA transfer for Windows 95 8 26 Uninstalling Printer Software for Windows 95 8 29 Cleaning the Print Head 8 30 Using the Head Cleaning utility 8 30 Using the control panel 8 33 Aligning the Print Head 8 34 Ink Cartridge Problems 8 34 Contacting Customer Support 8 39 For United Kingdom and the Republic of Ireland users 8 39 For Austr...

Page 10: ...endix B Specifications Technical Specifications B 2 Printing B 2 Paper B 2 Ink cartridges B 6 Mechanical B 7 Electrical B 8 Environmental B 8 Initialization B 9 Safety approvals B 10 Interface Specifications B 11 Parallel interface B 11 Serial interface B 12 Glossary Index R Comoro Rev C A5 size Front 12 04 97 DR pass 0 vii ...

Page 11: ...L Comoro Rev C A5 size Front 12 04 97 DR pass 0 viii ...

Page 12: ...er outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off q Do not use a damaged or frayed power cord q If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged i...

Page 13: ...uit breaker Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abgesichert ist A few precautions Even if you are familiar with other types of printers be sure to read through the following list of precautions before operating your ink jet printer q Do not put your hand inside the printer or touch the ink cartridge...

Page 14: ...t use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them q Do not shake an ink cartridge this can cause leakage q Always turn the printer off using the P power button When this button is pressed the P power light flashes briefly Do not unplug the printer or turn off the power to the outlet until the P pow...

Page 15: ...ingdom Users Use of options EPSON UK Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON UK Limited Safety information w Warning This appliance must be earthed Refer to rating plate for voltage and check that the appliance voltage corresponds...

Page 16: ...rked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating Warnings Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to avoid damage to your equ...

Page 17: ...L Comoro Rev C A5 size Introduction 12 05 97 DR pass 0 6 Safety Instructions ...

Page 18: ...r Parts and Control Panel Functions 1 2 System Requirements 1 4 When using your printer with a PC 1 4 When using your printer with a Macintosh 1 5 Options and Consumable Products 1 6 Options 1 6 Consumable products 1 7 1 R Comoro Rev C A5 size Chapter 1 12 05 97 DR pass 0 Getting to Know Your Printer 1 1 ...

Page 19: ...upport extension output tray output tray extension C 1 ink cartridge clamps adjust lever black ink out light color ink out light cleaning button paper out light power light power button print head load eject button C 2 L Comoro Rev C A5 size Chapter 1 12 05 97 DR pass 0 1 2 Getting to Know Your Printer ...

Page 20: ... Printer Status N Printer is on F Receiving data replacing an ink cartridge charging ink or cleaning the print head N Paper out Load paper in the sheet feeder then press the E load eject button to resume printing F O O Paper jam Take all the paper out of the sheet feeder reload the paper then press the E load eject button If the light continues to flash turn off the printer and gently pull out any...

Page 21: ...4 0 Pentium or higher processor For Windows NT Intel or Intel x86 compatible processors only 16MB RAM 32MB RAM or more 20MB hard disk space 50MB or more free hard disk space VGA monitor VGA or better monitor If you decide to use the EPSON Answers online guide included with your printer software your system should also meet the following requirements q At least 20MB of free disk space for full prog...

Page 22: ...ries excluding PowerBook 100 Macintosh PowerBook Duo Series Macintosh Performa Series Power Macintosh Series Interface cables To use your printer with a Macintosh you need a standard Apple System Peripheral 8 cable 8 pin mini DIN or equivalent Environment Minimum system Recommended system System 7 1 System 7 5 or later 5MB of available memory 10MB of available memory when BG is on 8MB or more of a...

Page 23: ...lso need 8MB of free hard disk space to install your printer software To print you need extra hard disk space amounting to about double the size of the file you want to print Options and Consumable Products Options The following options are available for use with your printer Interface cables EPSON supplies several types of interface cable You can use any interface cable that meets the specificati...

Page 24: ... Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 S041029 EPSON Photo Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Glossy Paper A4 S041126 EPSON Photo Quality Glossy Paper Letter S041124 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Quality Ink Jet Card A6 ...

Page 25: ...ability of special media varies by country q Ink jet printers are particularly sensitive to the condition of the paper Keep unused paper in its original packaging and store it in a cool dark place Before using these media see page 4 10 or 5 4 for details of the media type settings and page 6 4 for the loading capacity of different types of special media Also read the instruction sheets packed with...

Page 26: ...ing the Printer Software in Your PC 2 12 Installing in Windows 95 or Windows NT 4 0 2 13 Installing in Windows 95 using plug and play 2 15 Installing in Windows 3 1 2 18 Using Your Printer on a Network 2 20 With Windows 95 2 20 With Windows NT 4 0 2 22 Connecting the Printer to Your Macintosh 2 25 Installing the Printer Software in Your Macintosh 2 26 Installing the printer software 2 26 Using the...

Page 27: ...e plug included is the right shape for your location Remove all protective materials packed with your printer before you set it up and turn on the power Follow the instructions inserted with the printer to remove these materials Save all packaging and protective materials in case you need to transport the printer later printer paper support color ink cartridge black ink cartridge power cord C 3P L...

Page 28: ...s subject to shocks and vibrations q Place the printer near a wall outlet where the plug can be easily unplugged Note for French speaking users Placez l imprimante près d une prise de contacte où la fiche peut être débranchée facilement q Avoid electrical outlets controlled by wall switches or automatic timers If you must use electrical outlets controlled by wall switches do not use the wall switc...

Page 29: ... printer should always be kept level Attaching the Paper Support Insert the paper support into the upper slot at the rear of the printer as shown below Note To print on transparencies you need to reposition the paper support as described in Loading Transparencies on page 6 8 upper slot rear slot C 4 L Comoro Rev C A5 size Chapter 2 12 08 97 DR pass 0 2 4 Getting Started ...

Page 30: ...ter 3 Plug the power cord into a properly grounded electrical outlet Installing the Ink Cartridges w Warning The ink cartridges are self contained units Under ordinary conditions of use ink will not leak from a cartridge If ink does get on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Install the ink cartridges as follows Note q Do...

Page 31: ...at the front of the printer then holding the center edge of the cover open the printer cover 2 Turn on the printer by pressing the P power button C 6 C 7 L Comoro Rev C A5 size Chapter 2 12 08 97 DR pass 0 2 6 Getting Started ...

Page 32: ...nt position The P power light flashes and the B and A ink out lights come on c Caution Do not move the print head by hand otherwise you may damage the printer 3 Lift up the two ink cartridge clamps C 8 C 9 2 R Comoro Rev C A5 size Chapter 2 12 08 97 DR pass 0 Getting Started 2 7 ...

Page 33: ... It s OK if the yellow tape does not completely tear off along the dotted line q Do not remove the white portion of the tape seal from the top of the cartridge otherwise the cartridge may become clogged and you cannot print with it q Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak black ink cartridge S020093 color ink cartridge S020110 Do not remove the white p...

Page 34: ...stall both ink cartridges If either of the cartridges is not installed the printer will not work 6 Press the ink cartridge clamps down until they lock in place c Caution Once you install the ink cartridges do not open their clamps again until you replace the ink cartridges Otherwise the cartridges may become unusable C 11 C 12 black color 2 R Comoro Rev C A5 size Chapter 2 12 08 97 DR pass 0 Getti...

Page 35: ...echanical sounds These sounds are normal When the ink delivery system has been charged the P power light stops flashing c Caution Never turn off the printer while the P power light is flashing The life of a cartridge depends on the amount of text and graphics you print The life of a color ink cartridge depends on the amount and the number of colors used in your documents Note When the ink runs out...

Page 36: ...e connector Then squeeze the wire clips together until they lock in place on both sides If your cable has a ground wire connect it to the ground connector below the interface connector 3 Plug the other end of the cable into the computer s parallel interface If there is a ground wire at the computer end of the cable connect it to the ground connector at the back of the computer Now see the next sec...

Page 37: ...p gives you instant on screen access to detailed information and instructions on how to use your printer q EPSON Status Monitor 2 for Windows 95 The EPSON Status Monitor 2 allows you to view printer status information such as the amount of ink remaining and check for any printer errors q EPSON Answers for Windows 95 and 3 1 EPSON Answers provides you with additional information on using your print...

Page 38: ...er installation may require network administration privileges Ask your network administrator for more details 1 Make sure Windows 95 or NT 4 0 is running and the printer is off 2 Insert the printer software CD in the CD ROM drive if you use the floppy disk version insert it in a disk drive If the dialog box below appears double click Install Printer Driver Utility or you can also install by select...

Page 39: ...software installation 4 When the installation is complete click OK again 5 For Windows 95 the EPSON Status Monitor 2 utility installation starts automatically Note q You can stop the EPSON Status Monitor 2 utility installation by clicking the Cancel button If you want to install it later see Installing the EPSON Status Monitor 2 utility on page 4 26 q Installation time varies depending on your com...

Page 40: ...iver Installing in Windows 95 using plug and play Follow these steps to install the printer software using Windows 95 plug and play capabilities Note To install the printer software using Windows 95 plug and play capabilities your computer s parallel port must be an IEEE 1284 compatible bidirectional parallel port See your computer documentation for more information 1 Make sure the printer is conn...

Page 41: ...er software CD shipped with your printer in the CD ROM drive Depending on the country the CD ROM may contain a multiple language version of the printer software First try typing D Win95 and clicking OK If an error message does not appear proceed to step 8 If an error message appears click OK to return to the Install From Disk screen Type D then specify your preferred language by typing English Fra...

Page 42: ...lation starts automatically You can stop the installation by clicking the Cancel button If you want to install it later see Installing the Status Monitor 2 utility on page 4 29 q Installation time varies depending on your computer system If you use the floppy disk version click OK when the installation is completed Your printer software is now installed Before using the printer software be sure to...

Page 43: ...In the Command Line box type D EPSETUP and click OK if the CD ROM drive has a drive letter other than D substitute the appropriate letter If you are using the floppy disk version type A SETUP and click OK if the floppy disk drive has a drive letter other than A substitute the appropriate letter 4 If the dialog box below appears double click Install Printer Driver Utility or you can also install by...

Page 44: ...ing the printer software be sure to read the README file located in the EPSON group For information on opening and using the printer driver see Printing With Windows in Chapter 3 and Chapter 4 Using the Printer Software for Windows for using the utilities and further information on the printer driver Double click here to install Double click here to make a floppy disk version of the printer softwa...

Page 45: ...see your Windows 95 documentation The instructions below explain how to set up your Windows 95 as a client computer to use your printer after you have set up the print server 1 Make sure your printer software is installed see page 2 13 if it is not installed 2 Double click the My Computer icon 3 Double click the Printers folder 4 Right click the icon of your printer and click Properties 5 Click th...

Page 46: ...to use on the network 8 Click OK and follow the messages on the screen Now you can use the printer connected to the print server over the network from the client computer Click here to specify the network path adport Select the computer that is connected to the printer Select the printer browse 2 R Comoro Rev C A5 size Chapter 2 12 08 97 DR pass 0 Getting Started 2 21 ...

Page 47: ... set up your Windows NT 4 0 as a client computer to use your printer after you have set up the print server 1 Make sure your printer software is installed see page 2 13 if it is not installed 2 Click Start point to Settings and click Printers 3 Double click the Add Printer icon 4 Click the Network printer radio button Click Next 5 Select the print queue where print jobs destined for this printer w...

Page 48: ...the CD ROM type D WINNT40 and click OK For the multiple language version CD ROM type D followed by your preferred language English Francais German Italian Portugal or Spanish Then type WINNT40 and click OK If you inserted the CD in a drive other than drive D substitute the appropriate letter If you use the floppy disk version of the printer software type A WINNT40 and click OK If you inserted the ...

Page 49: ...han LPT1 in the Port menu 5 From the DOS prompt type the network path to your printer for example C net use lpt2 epserver printer then press the Enter key If you selected a port other than lpt2 in step 4 substitute this port for lpt2 in the command above You should also substitute the name of your print server for epserver and the name of the printer as defined on the print server for printer 6 Re...

Page 50: ...al connector on the back of the printer 3 Connect the other end of the interface cable to either the modem port or printer port on the Macintosh The ports are marked with the following icons 4 Turn on the printer by pressing the P power button 5 Turn on your Macintosh See the next page for instructions on installing the printer software You must install the printer software before using your print...

Page 51: ...the EPSON Macintosh printer software disk before you begin installation 1 Turn on your Macintosh and insert the EPSON printer software CD shipped with your printer into its CD ROM drive if you use the floppy disk version insert it in a disk drive The EPSON printer software disk opens automatically and depending on the country displays either a single installer icon or separate folders containing i...

Page 52: ...M make sure the Install Location box shows the correct disk drive and click Install If you are low on disk space select Custom Install from the pop up menu and click Serial Driver Package Confirm the destination for installation then click Install Note Click the button to get information on each component 4 When a message appears informing you that installation is finished click Restart to complet...

Page 53: ...ent status of your printer and alerts you when printer errors occur You can open it from the Utility dialog box in the printer software For more information see Using EPSON Printer Utilities on page 5 22 q Nozzle Check Checks the print head for clogging You can open this utility from the Utility dialog box in the printer software For more information see Using EPSON Printer Utilities on page 5 22 ...

Page 54: ...and click the Set Profile button Select your monitor from the list of monitors that appears and then click Select Close the dialog box Using the Chooser to select your printer After you install the printer software you need to open the Chooser to select your printer You have to choose the printer only the first time you use it or whenever you want to switch to another printer Your Macintosh will a...

Page 55: ...ave AppleTalk inactive q If you are using AppleTalk on the modem port select the printer port or leave AppleTalk inactive q If you are using your Macintosh in an Ethernet environment you can connect your printer to either the printer port or modem port and leave AppleTalk active c Caution Do not make AppleTalk inactive if the Macintosh is connected to an AppleTalk network However if your Macintosh...

Page 56: ...use your Macintosh while it is preparing a document for printing You must turn on background printing to use the EPSON Monitor 3 utility to manage print jobs For more information see Using the EPSON Printer Utilities on page 5 22 4 Close the Chooser 2 R Comoro Rev C A5 size Chapter 2 12 08 97 DR pass 0 Getting Started 2 31 ...

Page 57: ...L Comoro Rev C A5 size Chapter 2 12 08 97 DR pass 0 2 32 Getting Started ...

Page 58: ...ting to Print Proof Sign off Takata _______ Kimura _______ _______ Loading Paper 3 2 Printing With Windows 3 5 Printing With a Macintosh 3 8 3 R Comoro Rev C A5 size Chapter 3 12 05 97 DR pass 0 Starting to Print 3 1 ...

Page 59: ...velopes index cards and adhesive sheets For details on using such kinds of media see Chapter 6 Printing on Special Paper Note To print on transparencies you need to reposition the paper support as described in Loading Transparencies on page 6 8 1 Lower the output tray at the front of the printer and slide out the extension C 15 L Comoro Rev C A5 size Chapter 3 12 05 97 DR pass 0 3 2 Starting to Pr...

Page 60: ...ll go If you load long paper for example legal size paper pull up the paper support extension 3 Fan a stack of paper then tap it on a flat surface to even the edges C 16 C 17 WA 102 3 R Comoro Rev C A5 size Chapter 3 12 05 97 DR pass 0 Starting to Print 3 3 ...

Page 61: ...he sheet feeder short edge first Load envelopes flap edge first with the flap side down q Load pre printed forms or letterhead top edge first 5 Slide the left edge guide against the left edge of the paper stack Make sure the paper stack fits under both the edge guide tab and arrow mark as shown below printable side up C 18 C 19 L Comoro Rev C A5 size Chapter 3 12 05 97 DR pass 0 3 4 Starting to Pr...

Page 62: ...ns override the settings made with the printer driver some do not so you must verify the settings to get the results you expect 1 From your application open the document you want to print 2 Click Print on the File menu The Print dialog box or a similar dialog box appears 3 Make sure your printer is selected and then click Printer Setup Properties or Options You may need to click more than one of t...

Page 63: ... scroll through the list See Making the Media Type Setting on page 4 10 for more information Note Depending on the Media Type you choose a slide bar appears in the Mode box that lets you choose Quality or Speed Select Quality when print quality is more important than speed 6 Select Color as the Ink setting if your document includes color Select Black if you are printing black text a draft or if yo...

Page 64: ...ur setting is shown in the display to the left 10 Click OK at the bottom of the window You return to the Print dialog box or a similar dialog box 11 Click Close OK or Print to print You may need to click more than one of these buttons in different dialog boxes For Windows 95 and 3 1 users While your document is printing the EPSON Despooler dialog box Windows 3 1 or the EPSON Progress Meter Windows...

Page 65: ... driver some do not so you must verify the settings to get the results you expect 1 From your application open the document you want to print 2 Choose Page Setup from the File menu This brings up the dialog box shown below 3 Select the paper size you loaded in the printer from the Paper Size list 4 Select Portrait or Landscape as the orientation option 5 After making your settings click the OK but...

Page 66: ...he Media Type list See page 5 4 for information Note Depending on the Media Type you choose a slide bar appears in the Mode box that lets you choose Quality or Speed Select Quality when print quality is more important than speed 9 Select Color as the Ink option if your document includes color Select Black if you are printing black text a draft or if you want colors to print as varying shades of gr...

Page 67: ...L Comoro Rev C A5 size Chapter 3 12 05 97 DR pass 0 3 10 Starting to Print ...

Page 68: ...tyle Windows 95 NT 4 0 4 12 Using EPSON Printer Utilities 4 15 EPSON Status Monitor 2 for Windows 95 4 16 Nozzle Check 4 16 Head Cleaning 4 16 Print Head Alignment 4 17 Printer and Option Information 4 17 Speed Progress for Windows 95 4 19 Checking Printer Status for Windows 95 and 3 1 4 21 Understanding the EPSON Spool Manager 4 23 Using EPSON Status Monitor 2 for Windows 95 4 24 Getting Informat...

Page 69: ...nt functions for setting the printout method and style See page 4 12 To check the condition of the printer or perform a maintenance procedure go to page 4 15 Accessing the Printer Software You can access the printer driver settings and printer utilities directly from any Windows application or from My Computer Windows 95 and NT 4 0 or Program Manager Windows 3 1 The print settings made in many Win...

Page 70: ...in Paper and Layout for Windows 95 and NT 4 0 menus contain the printer driver settings The Utility menu contains the printer utilities 3 Click the corresponding tab at the top of the window to view a menu For information on the printer driver settings see online help and pages 4 5 to 4 14 See page 4 15 for information on the printer utilities From Windows 95 or Windows NT 4 0 Follow these steps t...

Page 71: ...low these steps to access the printer software from Program Manager 1 Double click the Control Panel icon in the Main group 2 Double click the Printers icon 3 Choose your printer from the Installed Printers list 4 Choose Setup You see the Main menu of the printer software window The Main and Paper menus contain the printer driver settings The Utility menu contains the printer utilities 5 Click the...

Page 72: ...g When Automatic is selected on the Main menu the printer driver takes care of all detailed settings according to the Media Type and Ink settings you make see page 4 10 for details on the Media Type settings So Media Type and Ink are the only settings you need to make by yourself Most Windows applications feature paper size and page layout settings which override similar settings on the Paper menu...

Page 73: ...taken by a video or digital camera 1 Click Advanced on the Main menu You will find the predefined settings in the list below the Advanced button 2 Select the most appropriate setting from the list according to the type of document or image you will print When you choose a predefined setting other settings such as Print Quality Halftoning and Color are set automatically Changes are shown in the Cur...

Page 74: ...ending on your computer system and the amount of data contained in your image Advanced Photo Good for printing scanned photos and digitally captured images in high quality Also helps prevent the misprinting of ink dots that may occur due to the movement of the printer head and paper Photo Good for printing scanned photos Text Graph Good for printing presentation documents such as graphs and charts...

Page 75: ...he Print Quality setting 3 Select the Media Type that you loaded in the printer See the next section for details 4 Choose Color or Black in the Ink option 5 Make other settings For details see online help Note Some settings are enabled or disabled depending on the Print Quality Media Type and Ink settings you make 6 Click OK to apply your settings and return to the Main menu Click Cancel to return...

Page 76: ...ave Settings on the Main menu select the setting in the Custom Settings dialog box and then click Delete q You cannot delete the predefined settings If you change the Media Type or Ink setting when one of your custom settings is selected in the Advanced settings list on the Main menu the setting selected in the list changes to Custom Settings The custom setting that was previously selected is not ...

Page 77: ... as the Mode setting or change the predefined setting in the Advanced settings list on the Main menu Plain Paper Plain paper Envelopes 360 dpi Ink Jet Paper EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 S041028 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 Photo Quality Ink Jet Paper EPSON...

Page 78: ...A4 S041126 EPSON Photo Quality Glossy Paper Letter S041124 EPSON Photo Paper 4 6 in S041134 EPSON Photo Paper A4 S041140 EPSON Photo Paper Letter S041141 EPSON Panoramic Photo Paper 210 594 mm S041145 Photo Quality Glossy Film EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers A6 S041144 Note The...

Page 79: ...ails see online help Using the Orientation feature Paper menu The orientation box contains the Rotate by 180 setting The Rotate by 180 setting rotates your document 180 degrees vertically which allows you to print closer to the bottom edge This is possible because the printer s minimum top margin is smaller than the minimum bottom margin Check here to minimize the blank area at the bottom of your ...

Page 80: ...ent to make it fit the paper size you select in the Paper Size list Custom Allows you to manually define the percentage you want to enlarge or reduce an image Click the arrows next to the Proportion box to select a scaling ratio from 10 to 400 For Windows 95 layout 4 R Comoro Rev C A5 size Chapter 4 12 05 97 DR pass 0 Using the Printer Software for Windows 4 13 ...

Page 81: ...heck box to activate the currently selected watermark and to enable the Watermark Settings button which opens the Watermark Settings dialog box In the Watermark Settings dialog box you can select from a list of predefined watermarks or you can select a bitmap BMP file as your own custom watermark The Watermark Settings dialog box also allows you to make a variety of detailed watermark settings for...

Page 82: ...ilities are explained briefly below For more details see online help Note q The letter in parentheses after the utility name indicates the shortcut key for that utility Press Alt and the appropriate letter on the keyboard to open that utility q While printing is in progress pressing any of the utility buttons except the EPSON Status Monitor 2 button may mar your printouts For Windows 95 For Window...

Page 83: ...er Status window Nozzle Check Checks the print head nozzles for clogging Check the nozzles if you notice a decline in print quality and also after cleaning to confirm that the print head nozzles have been cleared In case the nozzle check indicates the print head needs cleaning you can access the Head Cleaning utility directly from the Nozzle Check utility Head Cleaning Cleans the print head You ma...

Page 84: ...hrough a network q Do not use the Nozzle Check Head Cleaning and Print Head Alignment utilities while printing is in progress otherwise your printout may be marred Printer and Option Information This utility allows the printer driver to confirm printer configuration information It also provides specific information regarding certain characteristics of the printer such as Printer ID Windows 95 and ...

Page 85: ... the necessary settings manually 1 Click the Settings Sheet button in the Printer and Option Information dialog box to print out information about your printer and options This requires A4 or letter size paper You will see a printout similar to the one below 2 Make sure the settings in the utility match the information on the printed Settings Sheet If they do not match correct the settings on the ...

Page 86: ...peeds up printing by using your hard disk space as a cache when printing multiple copies of your document Show Progress Meter Displays the Progress Meter every time you print See also page 4 21 EPSON Printer Port Turns on the EPSON printer port which is optimized for EPSON printers instead of the Windows default printer port This speeds up the data transfer rate to EPSON printers sandp 4 R Comoro ...

Page 87: ...the following messages may appear q High Speed DMA Transfer enabled DMA transfer is already enabled on your system q For higher data transfer rates use DMA transfer You may be able to make printing faster by enabling DMA transfer on your system See page 8 26 for instructions about how to enable DMA transfer L Comoro Rev C A5 size Chapter 4 12 05 97 DR pass 0 4 20 Using the Printer Software for Win...

Page 88: ... you click the Detail button you can open the Printer Status window to obtain more detailed information Note The Progress Meter does not appear when Show Progress is turned off in the Speed Progress dialog box See page 4 19 for information Stop Cancels printing Pause Pauses printing until you press it again Reprint Restarts printing from the current page reprints the whole document or holds the do...

Page 89: ...ted print jobs from the Progress Meter or the Despooler Stop Cancels printing Pause Pauses printing until you press it again Reprint Restarts printing from the current page reprints the whole document or holds the document for printing later desp2 L Comoro Rev C A5 size Chapter 4 12 05 97 DR pass 0 4 22 Using the Printer Software for Windows ...

Page 90: ...ds the job to the printer From Windows 95 Click the EPSON Stylus Photo 700 button after it appears on the taskbar You can see the status and information for the print jobs and also you can cancel pause and resume or restart selected print jobs from the Spool Manager From Windows 3 1 Double click the EPSON Spool Manager icon after it appears at the bottom of your desktop or double click the Spool M...

Page 91: ...der in the Epson folder on your hard drive There are two ways to access EPSON Status Monitor 2 q Double click the printer shaped background monitoring icon on the taskbar at the bottom of your computer screen Note You must restart your computer after installing EPSON Status Monitor 2 to view the background monitoring icon q Click Start point to Programs click Epson and then click EPSON Status Moni...

Page 92: ...do not need to monitor this does not remove the printer driver from your computer Choose Add Printer or Delete Printer on the Settings menu q You can rearrange the order of the printers in the list Click the Printer Name Status or Job Count title bar to change the order of the printers Status Brief messages appear here regarding the current status of the printer Job Count Shows the number of jobs ...

Page 93: ...ou can control the contents of the Status Monitor 2 window using the View menu See online help for Status Monitor 2 Printer Status window If you access the Printer Status window as described above the following appears Note You can also access the Printer Status window from the Status Alert dialog box See the next section for the Status Alert dialog box stats2 L Comoro Rev C A5 size Chapter 4 12 0...

Page 94: ...atus Monitor 2 utility Making monitoring settings You can make monitoring settings such as selecting the monitoring interval and turning on or off background monitoring 1 Make sure the Status Monitor is active it is active if a printer shaped icon appears on the taskbar at the bottom of your computer screen If the Status Monitor is inactive open the EPSON Status Monitor 2 window from Start as desc...

Page 95: ...al may slow down some applications q Background Monitoring If this is turned on the Status Alert dialog box automatically appears to inform you of the printer status while you are using application programs You can select when the Alert dialog box appears by using the Status Alert options on the right q Status Alert You can specify when you want the Status Alert dialog box to appear refe L Comoro ...

Page 96: ...e Windows 95 is running Insert the printer software CD ROM in the CD ROM driver if you are using floppy disks insert the floppy disk in the floppy disk drive 2 If a dialog box appears click Quit 3 Click Start and select Run 4 Type D and specify your preferred language see page 2 16 followed by status2 in the box If you inserted the CD in a drive other than drive D substitute the appropriate letter...

Page 97: ... using Click the Help button at the bottom of the Main Paper Layout or Utility menu for help related to the items on that menu For Windows 95 and NT 4 0 users You can get specific help related to any item on a menu by right clicking the item then clicking the What s This prompt Accessing help from Windows 95 or NT 4 0 Click the Start button point to Programs and Epson Windows 95 or EPSON Printers ...

Page 98: ...tings 5 9 Saving your settings 5 16 Using your saved settings 5 17 Changing the Paper Size 5 17 Defining a Custom Paper Size 5 19 Modifying the Printout Method and Style 5 20 Using EPSON Printer Utilities 5 22 EPSON StatusMonitor 5 23 Configuration 5 24 Nozzle Check 5 24 Head Cleaning 5 24 Print Head Alignment 5 25 Controlling Background Printing 5 25 5 R Comoro Rev C A5 size Chapter 5 12 05 97 DR...

Page 99: ...efined settings which give you more control over printer settings and the custom settings which you make to suit your individual needs These settings are described in detail below To check the condition of the printer or perform a maintenance procedure see Using EPSON Printer Utilities on page 5 22 Making Changes to Printer Driver Settings You will find the printer driver settings in the following...

Page 100: ...mation on the predefined settings and page 5 9 for information on making custom settings Note Depending on the media you choose in the Media Type list while Automatic is selected a slide bar may appear in the Mode box that lets you choose Quality or Speed Select Quality when print quality is more important than speed Before printing verify the Media Type and Ink settings as described below because...

Page 101: ... Iron on Cool Peel Transfer Paper Letter S041153 S041155 Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 S041029 EPSON Photo Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Card A6 S041054 EPSON Photo Quality Ink Jet Card 5 8 in S041121 EPSON Photo Quality Ink Jet Card 8 10 in S041122 Ink Jet ...

Page 102: ...SON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers A6 S041144 Note The availability of special media varies by country Ink If your document includes color select Color If you are printing black text a draft or if you want colors to print as varying shades of gray choose Black 5 R Comoro Rev C A5 si...

Page 103: ...hey may be affected by the predefined setting you select See the previous section for more information on the Media Type and Ink settings The printer driver provides the following predefined settings PhotoEnhance2 This setting is best for printing images captured using a video recorder digital camera or scanner The EPSON PhotoEnhance2 feature produces sharper images and more vivid colors by automa...

Page 104: ... It increases the contrast in an image Note Changing the Ink setting after Photo is selected returns the settings list to Custom Settings so always make your Ink setting before you select this option Text Graph This setting is best for graphics intensive documents such as charts and graphs for presentations It intensifies the colors but lightens the midtones and highlights of an image Note Changin...

Page 105: ...e colors on your screen Note Selecting ColorSync automatically sets the Ink option to Color Changing the Ink setting after ColorSync is selected returns the settings list to Custom Settings Text This setting is best for printing text only documents It provides you with faster printing than the Text Graph setting with only a slight decrease in printing quality Note Changing the Ink setting after Te...

Page 106: ...ettings are SuperFine 1440 dpi Select this setting when you want the highest quality output at 1440 dpi This mode is best for your most important images so be sure to use this setting only with the highest quality media such as EPSON Photo Quality Ink Jet Paper Fine 720 dpi Select this setting when you want high quality output at 720 dpi With this setting be sure to use a high quality media type s...

Page 107: ... Media Type settings Make the Print Quality settings before selecting the Media Type Media Type Select the Media Type setting that matches the paper you loaded in the printer See page 5 4 for details Ink Select Color if your printout includes color Select Black if you are printing black text only a draft or if you want colors to print as varying shades of gray Halftoning No Halftoning Select this ...

Page 108: ...id areas of bright colors Select Fine Dithering for images with significant detail but limited shading MicroWeave MicroWeave allows your printer to generate superior output because graphics data is re ordered and printed in finer increments This technology reduces the possibility of banding the light horizontal lines that can mar an image Super MicroWeave will be selected depending on other settin...

Page 109: ...e art with very sharp edges Be aware that it may take considerably longer to print using this feature and it will increase your Macintosh memory requirements Additionally you may not be able to print some larger images and some patterns may not print correctly If you experience problems printing with Finest Detail on turn it off or add more memory Color Adjustment The Color Adjustment settings pro...

Page 110: ...below drag the slide bar to the right or left with your mouse or type a value in the box next to the slide bar to adjust a setting The range varies from 25 to 25 Brightness Changes the overall lightness or darkness of an image Contrast Magnifies or minimizes the difference between the bright or dark parts of an image Saturation Modifies the vividness of color Lower saturation produces colors that ...

Page 111: ...uter system and on the amount of data contained in the image ColorSync Select ColorSync when matching printed colors with the colors on your screen is important It automatically adjusts the color range to print colors the way they appear on your screen There are two settings Profile and Rendering Intent See below for details To use this feature make sure you have set the system profile for your mo...

Page 112: ...hotographs and printouts that are not suited for the other options Saturation The best option for reproducing vivid images Use this setting for presentation graphics such as charts and graphics Colorimetric The best option when precise matching of colors is most important for example when printing a company logo Colorimetric attempts to reproduce colors the way the eye distinguishes them Keep in m...

Page 113: ...ars 2 Type a unique name up to 16 characters for your custom settings in the Name box 3 Click Save You can save up to 10 groups of settings You can select your saved group of settings from the settings list in the Print dialog box Note q You cannot use a predefined setting name for your custom settings q To delete a custom setting select the setting in the Custom Settings dialog box and click Dele...

Page 114: ...the settings list the selection shown in the list returns to Custom Settings The customized setting that was previously selected is not affected by this change To return to your customized setting simply reselect it in the list Changing the Paper Size To change the paper size choose Page Setup from the File menu of your application The following dialog box appears amac1a 5 R Comoro Rev C A5 size C...

Page 115: ...e first with the flap side down Orientation Use this setting to specify the direction of printing on the page Portrait or Landscape Rotate by 180 degrees Select this setting when you want to rotate your document and minimize the blank area at the bottom of your document Reduce or Enlarge Use this setting to reduce or enlarge the size of your image Printable Area Select Maximum to make your printou...

Page 116: ...Customize The following dialog box appears 2 To define a new paper size click New The dialog box changes to allow you to enter a name for the new size 3 Type the paper size name in the New Paper Size box 4 Specify the measurement unit as either inches or cm 5 Type in the width and the height image10 image9 5 R Comoro Rev C A5 size Chapter 5 12 05 97 DR pass 0 Using the Printer Software for Macinto...

Page 117: ...lete Modifying the Printout Method and Style To modify the printout style click Print on the File menu of your application and click Layout in the Print dialog box Fit to Page Selecting this setting proportionally enlarges or reduces the size of the image to make it fit the paper size you selected in the Paper Size list To use this function select On and select the size of the paper you loaded in ...

Page 118: ...ty You can also add or delete PICT files as custom watermarks to the Watermark list Follow the steps below to add custom wartermarks 1 Click the Add Delete button to the right of the Watermark list The following dialog box appears 2 Click Add Select the image file you want to add and click Open mac2 mac3 5 R Comoro Rev C A5 size Chapter 5 12 05 97 DR pass 0 Using the Printer Software for Macintosh...

Page 119: ...the sheet of paper Print Order You can determine the order in which you print multiple copies of your document collated printed a set at a time or in reverse order Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printer status and do some printer maintenance from your screen Click Utility in the Print dialog box to view the Utility dialog box mac4 L Comoro Rev ...

Page 120: ...to check how much ink is remaining before printing To use the StatusMonitor click the EPSON StatusMonitor button The following dialog box appears The StatusMonitor checks the amount of ink remaining when opened To update the ink level information click the Update button image8 status01 5 R Comoro Rev C A5 size Chapter 5 12 05 97 DR pass 0 Using the Printer Software for Macintosh 5 23 ...

Page 121: ...ck the nozzles if you notice a decline in print quality and also after cleaning to confirm that the print head nozzles have been cleaned You can access the Head Cleaning utility directly from the Nozzle Check utility Head Cleaning You can clean the print heads with this utility You may need to clean the heads if you notice a decline in print quality Before and after print head cleaning use the Noz...

Page 122: ...ently being printed To use EPSON Monitor3 you must first turn on Background Printing in the Chooser Then after sending a print job to the printer select EPSON Monitor3 from the Application menu at the right end of the menu bar This opens a dialog box similar to the following Note You can open EPSON Monitor3 by double clicking the EPSON Monitor3 icon in the Extensions folder To pause printing click...

Page 123: ... prioritize print jobs in a print queue follow the steps below 1 Click the Show details arrow at the bottom of the dialog box You will see an extended dialog box similar to the one below 2 Click a document name in the document name box to change its priority 3 Select Urgent Normal or Hold from the Priority list em3 2 L Comoro Rev C A5 size Chapter 5 12 05 97 DR pass 0 5 26 Using the Printer Softwa...

Page 124: ...____ _______ Choosing Special Paper and Other Media 6 2 About special media cleaning sheets 6 3 Loading Special Paper and Other Media 6 4 Loading Envelopes 6 7 Loading Transparencies 6 8 6 R Comoro Rev C A5 size Chapter 6 12 05 97 DR pass 0 Printing on Special Paper 6 1 ...

Page 125: ...that you use media distributed by EPSON to ensure high quality results The product names of some EPSON media currently on the market may vary depending on when the media was distributed The following table lists media types whose product names have changed The media names used in this manual are shown in the Current name column and the former names for the same media are shown in the Former name c...

Page 126: ... Note q The availability of special media varies by country q Since the name on the special media packaging may vary in certain markets you may need to use the product number to confirm the type of special media you have About special media cleaning sheets Cleaning sheets packaged with EPSON special media should not be used with this printer The cleaning function performed by these sheets is not n...

Page 127: ...on as shown below q Make sure the paper stack fits under the edge guide tab and the arrow mark both of which are located on the inside surface of the left edge guide Basic loading capacities for different types of special media are explained below EPSON 360 dpi Ink Jet Paper and Photo Quality Ink Jet Paper You can load paper up to the arrow mark on the left edge guide If you load legal size ink je...

Page 128: ...ts and set the minimum top margin of the page to 30 mm Before loading glossy film always put a support sheet or a sheet of plain paper under the glossy film EPSON Ink Jet Transparencies You can load up to 10 transparencies Always put a sheet of plain paper under the stack of transparencies You also need to reposition the paper support See page 6 8 EPSON Photo Quality Adhesive Sheets You can load o...

Page 129: ... lever to the position when you print on envelopes or if ink smears on your documents when printing on thick special media To change the setting open the printer cover and position the lever as shown below Note Return the adjust lever to the 0 position before printing on media of normal thickness If you leave the lever in the position this may cause gaps to appear on the printouts when you print o...

Page 130: ...r more details on making printer driver settings see online help for Windows or Chapter 5 for Macintosh q Set the adjust lever to the position before printing on envelopes To change the setting open the printer cover and reposition the lever See the illustration on page 6 6 Note Return the adjust lever to the 0 position which is the normal position after you finish printing on envelopes If you lea...

Page 131: ...ove the paper support and reinstall it into the rear slot at the back of the printer as shown below q Always put a sheet of plain paper under the stack of transparencies q You can load up to 10 transparencies rear slot upper slot C 2324 L Comoro Rev C A5 size Chapter 6 12 05 97 DR pass 0 6 8 Printing on Special Paper ...

Page 132: ...ies as the Media Type setting in the printer driver For more details on making printer driver settings see online help for Windows or Chapter 5 for Macintosh printable side up cut corner If your media features a cut corner load the sheet with the cut corner at the top right C 21p 6 R Comoro Rev C A5 size Chapter 6 12 05 97 DR pass 0 Printing on Special Paper 6 9 ...

Page 133: ...L Comoro Rev C A5 size Chapter 6 12 05 97 DR pass 0 6 10 Printing on Special Paper ...

Page 134: ...ation Proof Sign off Taktata Kimura _______ _______ Replacing an Ink Cartridge 7 2 Cleaning the Printer 7 8 Transporting the Printer 7 9 7 Maintenance R Comoro Rev C A5 size Chapter 7 12 05 97 DR pass 0 Maintenance and Transportation 7 1 ...

Page 135: ...s not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties When the B ink out light is q flashing obtain a replacement black ink cartridge S020093 q on replace the empty black ink cartridge When the A ink out light is q flashing obtain a replacement color ink cartridge S020110 q on replace the empty color ink cartridge Note If the ink of one cartridge runs out y...

Page 136: ...t not flashing Determine which cartridge needs to be replaced as indicated by the B black and A color ink out lights 2 Make sure the output tray at the front of the printer is lowered then open the printer cover 3 Hold down the R cleaning button for three seconds until the print head moves left slightly to the cartridge replacement position The P power light flashes when the print head is in posit...

Page 137: ...ift up the clamp that holds the cartridge you want to replace as far as it will go When you do the cartridge will rise partly out of the cartridge holder The following illustration shows color ink replacement To replace black ink lift up only the smaller clamp on the left c Caution Once you open the ink cartridge clamp the ink cartridge becomes unusable and cannot be reinstalled even if ink remain...

Page 138: ...hown below c Caution q You must remove the yellow tape seals from the cartridges If you attempt to print using a cartridge with the yellow tape seal still attached the cartridge may become unusable It s OK if the yellow tape does not completely tear off along the dotted line q Do not remove the white portion of the tape seal from the top of the cartridge otherwise the cartridge may become clogged ...

Page 139: ...e left 8 Press the ink cartridge clamp down until it locks in place The following illustration shows color ink replacement For black ink replacement press down the smaller clamp on the left c Caution Once you install the cartridges do not open their clamps again until you replace the ink cartridges otherwise the cartridges may become unusable C 10A C 27 L Comoro Rev C A5 size Chapter 7 12 05 97 DR...

Page 140: ...The P power light continues to flash while the printer performs the ink charging operation Never turn off the printer while this light is flashing Doing so can result in incomplete charging of ink Note Even if you do not press the R cleaning button the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge 7 Maintenance R Comoro Rev C ...

Page 141: ...nt water from getting inside 5 If the inside of the printer accidentally gets soiled with ink wipe it off with a damp cloth w Warning Be careful not to touch the gears inside the printer c Caution q Never use alcohol or thinners to clean the printer these chemicals can damage the components as well as the case q Be careful not to get water on the printer mechanism or electronic components q Do not...

Page 142: ...ver c Caution Leave the ink cartridges installed when you transport the printer Removing the cartridges during transport can damage the printer 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 3 Remove the paper from the sheet feeder and remove the paper support 4 Push in the output extension tray and then raise the output tray 5 Attach the pr...

Page 143: ...L Comoro Rev C A5 size Chapter 7 12 05 97 DR pass 0 7 10 Maintenance and Transportation ...

Page 144: ...25 Using DMA transfer for Windows 95 8 26 Uninstalling Printer Software for Windows 95 8 29 Cleaning the Print Head 8 30 Using the Head Cleaning utility 8 30 Using the control panel 8 33 Aligning the Print Head 8 34 Ink Cartridge Problems 8 34 Contacting Customer Support 8 39 For United Kingdom and the Republic of Ireland users 8 39 For Australian users 8 41 For Singapore users 8 43 For Hong Kong ...

Page 145: ...e computer by performing a printer operation check In Problems and Solutions later in this chapter you can find causes and solutions to specific printer problems Use the information presented in this chapter to pinpoint the source of your problem then apply the recommended solutions until the problem is solved Error indicators You can identify many common printer problems with the lights on the co...

Page 146: ...d try again F Ink Low black ink cartridge The black ink cartridge is nearly empty Obtain a replacement black ink cartridge S020093 N Ink Out black ink cartridge The black ink cartridge is empty Replace the black ink cartridge with a new one S020093 F Ink Low color ink cartridge The color ink cartridge is nearly empty Obtain a replacement color ink cartridge S020110 N Ink Out color ink cartridge Th...

Page 147: ...n step 4 below this means that the printer itself is all right and that the problem probably lies in the printer software settings application settings the interface cable be sure to use a shielded cable or the computer itself q If the operation check page does not print satisfactorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a cl...

Page 148: ...ssary Then disconnect the cable from the printer s interface connector 3 Make sure that paper is loaded in the sheet feeder c Caution Use paper at least 182 mm 7 17 inches wide for example A4 size paper loaded short edge first Otherwise the print head will spray ink directly onto the platen which could mar future printouts C 28 8 Troubleshooting R Comoro Rev C A5 size Chapter 8 12 05 97 DR pass 0 ...

Page 149: ...n of your printer s ROM the ink counter code character table and a nozzle check pattern Here is a typical printout The above sample is in black and white but the actual test prints in color 5 Press the P power button to turn off the printer after it finishes printing the operation check page C 29 pattern1 L Comoro Rev C A5 size Chapter 8 12 05 97 DR pass 0 8 6 Troubleshooting ...

Page 150: ...d first so try them in the order that they are written until the problem is solved Power supply The lights come on briefly but then go off and stay off Cause What to do The printer s voltage rating may not match the voltage of your electrical outlet Check the printer and outlet voltage ratings If the voltages do not match unplug the printer immediately and contact your dealer wWarning Do not recon...

Page 151: ...ntrolled by wall switches do not use the wall switches to control them The electric outlet is out of order Plug another electrical device into the outlet to determine whether the outlet is working If it is not use a different outlet Operation The P power light is on but nothing prints Cause What to do The interface cable is not connected properly Confirm that the cable is fastened to the printer a...

Page 152: ...se What to do Several common printer errors have occured at once Use the table in Error indicators on page 8 3 to determine what combination of errors may have occurred and apply the recommended solutions The printer sounds as though it is printing but nothing prints Cause What to do The print head nozzles are clogged Clean the print head See Cleaning the Print Head on page 8 30 If this does not w...

Page 153: ...s 95 or double click this icon in the EPSON program group Windows 3 1 and select Setup from the Queue menu Your computer system s memory is too small to handle the volume of data in your document Try reducing the image resolution of your document in your image editing software Install more memory in your computer if you can Select lower resolution or fewer colors for your display setting as descri...

Page 154: ...elect Monitors Select a lower resolution For detailed information on making this setting see your Macintosh user s guide Color documents print out in black and white Cause What to do Your printer is not selected in your software Select your printer in your software Color printing is not selected in your application or in the printer driver Select color printing in your application and the printer ...

Page 155: ...tings within your application program or printer driver to match the size of paper you are using Print speed is not what you expect Cause What to do The image resolution and the amount of color used in the document may be too high Carefully considering your use of color and resolution can help you optimize your printing times For more details see Increasing the Print Speed on page 8 25 Note High r...

Page 156: ...s occurred Disconnect the interface cable from the computer then try the printer operation check described on page 8 4 The print head moved to the ink cartridge replacement position unexpectedly Cause What to do The R cleaning button was pressed while the B or A light was flashing or on One or both of the ink cartridges is low or out of ink Replace the ink cartridges as described on page 7 2 The N...

Page 157: ...ect button If the S paper out light continues to flash turn off the printer and gently pull out any paper that may be jammed in the printer If it tears and pieces remain inside the printer open the printer cover then remove the pieces of paper The paper stack does not fit under the edge guide tab inside the left edge guide Reload the paper so that it fits under the edge guide tab See Loading Paper...

Page 158: ...stack and fan it Tap it on a flat surface to even the edges Then reload the paper The edges of the paper stack are not even Remove the paper stack and tap it on a flat surface to even the edges Then reload the paper The paper is too thin Make sure the paper meets the paper requirements for this printer See Paper on page B 2 Ejected paper is wrinkled Cause What to do The paper is damp Do not store ...

Page 159: ...re the paper meets the paper requirements for this printer See Paper on page B 2 Too many sheets are loaded in the sheet feeder Check the paper package and Loading Special Paper and Other Media on page 6 4 for the amount of paper you can load at one time in the sheet feeder The printable side of the paper is not correctly loaded Try turning the stack of paper over in the sheet feeder Most packages...

Page 160: ...make sure the Media Type setting is appropriate for the type of paper loaded in the printer The printed image is blurred Cause What to do Your paper is damp Do not store your paper in a damp or humid environment Store the paper in its original packaging The printer driver settings may not be correct Select Automatic on the printer driver s Main menu Windows or Print dialog box Macintosh and make s...

Page 161: ...er under the special paper See Chapter 6 Printing on Special Paper or the instructions packed with your paper Multiple sheets of EPSON Photo Quality Glossy Film are loaded Load glossy film one sheet at a time with the loading support sheet or a piece of plain paper under it If you need to load multiple sheets of glossy film load only up to 30 sheets with the loading support sheet or a piece of pla...

Page 162: ... do The Media Type setting in your printer driver is incorrect Make sure the Media Type setting matches the type of paper loaded in the printer The MicroWeave or Super MicroWeave option in your printer driver is not selected Turn on MicroWeave or Super MicroWeave in your printer driver One of the ink cartridges is low on ink Check the control panel to confirm if the B or A ink out light is flashin...

Page 163: ... you expect Cause What to do The paper loaded is not the paper selected in your application or the printer driver Make sure you loaded the correct paper in the printer and that you selected the same media type in your application and or the printer software Make sure you are using paper that meets the paper requirements for this printer See Paper on page B 2 You are not printing on the correct sid...

Page 164: ...t head nozzles are clogged Clean the print head See Cleaning the Print Head on page 8 30 Black ink is selected in your printer driver Set the Ink setting to Color The paper is not loaded printable side up Check that the printable side of the paper is facing up The Media Type setting does not match the paper loaded Change the Media Type setting in your printer driver to match the type of media you ...

Page 165: ...ou are printing on the coated side of the paper If necessary flip over the paper and try printing again If print quality does not improve clean the print heads as described on page 8 30 The Media Type setting does not match the paper loaded Make sure the Media Type setting in your printer driver matches the type of media you have loaded or load media that matches the Media Type setting Color dots ...

Page 166: ... 34 The resolution of the original image data or the resolution setting for the image in your image editing software may be too low Increase the image resolution in your image editing software Keep in mind that higher resolution images take longer to print Use of the EPSON PhotoEnhance or PhotoEnhance2 feature is recommended for printing photographic images On the printer driver s Main menu Window...

Page 167: ...he icon for your printer and choose Properties from the drop down menu Click the Details tab then click Spool Settings Select Enable bi directional support for this printer When you clean the print head using the Head Cleaning utility the output quality does not improve Cause What to do You attempted to clean the print head while one or both of the ink cartridges were low or out of ink Check the B...

Page 168: ... still be possible to optimize the print speed by adjusting other printing conditions Keep in mind that changing some conditions to increase the print speed may also lower print quality The following table shows the factors that inversely affect print speed and print quality increasing one will decrease the other Print quality Print speed Lower Faster Higher Slower Printer software settings Print ...

Page 169: ... One Many Virtual memory Not in use In use Varies depending on the printer software and application software you are using Grayscale means using black ink only to print varying shades of gray from pure black to pure white Using DMA transfer for Windows 95 Using DMA transfer to send print data to the computer may help you speed up printing This is only available for computers that have a parallel p...

Page 170: ... No message Your system cannot use DMA transfer However if you change the parallel port setting to ECP or Enhanced using your computer s BIOS Setup program you may be able to use DMA transfer Consult your computer s manual or computer maker for instructions Note Before you run the BIOS Setup program uninstall the printer software After running the Setup program reinstall the printer software 4 Dou...

Page 171: ... from the Setting Based on list that uses the same Input Output Range addresses as you wrote down in Step 7 and make sure the Direct Memory Access channel and Interrupt Request numbers are allocated and displayed Confirm also that the Conflicting Device list box shows No conflicts 9 Click OK to save the setting Click here Write down this address Res01 Select a configuration setting Confirm there a...

Page 172: ...ies for Windows 95 follow the instructions below 1 Double click the My Computer icon and double click the Control Panel icon 2 Double click Add Remove Programs 3 Select EPSON Printer Software to uninstall the printer driver or select EPSON Status Monitor 2 to uninstall the utility 4 Click Add Remove If you are uninstalling printer software a dialog box appears and you need to select the printer ic...

Page 173: ...head cleaning uses ink To avoid wasting ink clean the print head only if print quality declines Use the Nozzle Check utility to confirm that the print head needs to be cleaned q If the B black or A color ink out light is flashing or on you cannot clean the print head Replace the appropriate ink cartridge first To clean the print head follow these steps Using the Head Cleaning utility For Windows u...

Page 174: ...clean and to reset the cleaning cycle Nozzle check pattern The above sample is in black and white but the actual check pattern prints in color In the check pattern if you find that any segments are missing from the test lines you may need to repeat the head cleaning and print the nozzle check pattern again If print quality does not improve after repeating this procedure four or five times follow t...

Page 175: ...ing click the Confirmation button in the Head Cleaning dialog box to print a nozzle check pattern and to reset the cleaning cycle Use the check pattern to confirm the head is clean See page 8 31 to see a sample of the nozzle check pattern In the check pattern if you find that any segments are missing from the test lines you may need to repeat the head cleaning and print the nozzle check pattern ag...

Page 176: ...on Never turn off the printer while the P power light is flashing Doing so may damage the printer 3 After the P power light stops flashing print a few lines to confirm that the head is clean and to reset the cleaning cycle If the print quality does not improve repeat step 2 then print a few lines to check the output If print quality does not improve after repeating this procedure four or five time...

Page 177: ... Make sure A4 or wider paper is loaded in the sheet feeder 2 Click the Utility tab in the printer software window Then click the Print Head Alignment button 3 Follow the messages on your screen to align the print head For Macintosh users 1 Make sure A4 or wider paper is loaded in the sheet feeder 2 Choose Utility from the Print dialog box Then click the Print Head Alignment button 3 Follow the mes...

Page 178: ...er the output tray at the front of the printer then open the printer cover 3 Hold down the E load eject button for three seconds The print head moves to the replacement position The P power light begins flashing c Caution Do not move the print head by hand Always use the E load eject button to move it Otherwise you may damage the printer Note The printer automatically moves the print head back to ...

Page 179: ...se of it according to your local garbage disposal regulations Do not take the used cartridge apart or try to refill it w Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water 6 Remove the ink cartridge from its protective bag Next remove only the yellow tape seal from the cartridge as shown below black S020093 color ...

Page 180: ...from the bottom of the cartridge otherwise ink will leak 7 Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer 8 Press the ink cartridge clamp down until it locks in place The following illustration shows color ink replacement For black ink replacement press down the smaller clamp on the left c...

Page 181: ...lashing c Caution The P power light continues to flash while the printer performs the ink charging operation Never turn off the printer while this light is flashing Doing so can result in incomplete charging of ink Note Even if you do not press the Eload eject button the printer moves the print head and begins the ink charging process about 60 seconds after you replace the cartridge L Comoro Rev C...

Page 182: ... See your Version menu Version of Windows 95 3 1 etc you are using now Version of software applications you normally use with your printer For United Kingdom and the Republic of Ireland users If you purchased your printer in the UK or the Republic of Ireland EPSON UK Limited provides a range of customer services and technical support Note For customers in the Republic of Ireland please use the cor...

Page 183: ...guring and operating your EPSON products q Arranging for faulty EPSON products to be repaired within the warranty period For information on contacting our Customer Support team please see the Service and Support Information booklet that came with your EPSON product If this booklet is not available details can be found on Faxon Epson faxback service EPtec Bulletin Board Service or on EPSON s World ...

Page 184: ...e emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more information When you first connect to the Bulletin Board Service you will be asked for your name company name phone number and a password which you can invent yourself World Wide Web If you can connect...

Page 185: ...taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Your Dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problems They can often solve problems quickly and easily as well as give you advice on the next step to ...

Page 186: ... fax numbers below Phone 065 337 7911 Fax 065 334 1185 For Hong Kong users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information q Product information q Answers to Frequently...

Page 187: ...rt Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 L Comoro Rev C...

Page 188: ...or Printing Proof Sign off Takata _______ Kimura _______ Basics of Color A 2 Image Resolution and Image Size A 5 Basics of Color Documents A 7 A R Comoro Rev C A5 size Appendix A 12 05 97 DR pass 0 Tips for Color Printing A 1 ...

Page 189: ...derstand the properties of color See also the Color Guide Synchronizing monitor colors and printer colors Your printer produces images by printing tiny patterns of ink dots on paper It uses the colors cyan C magenta M yellow Y and black K to create a blending effect that makes you think you are seeing millions of colors This type of color produced by pigments that absorb some colors of light and r...

Page 190: ...or management software is available from a variety of software and monitor companies to help you match colors produced by your monitor and printer See your image editing software user s guide for information on color matching The range of colors that can be displayed Note When printing a scanned image you may find it more difficult to match colors Because scanners create the original image data us...

Page 191: ...hering Dithering uniformly aligns individual dots of different colored inks to create the appearance of neutral colors This method is suitable for printing documents that contain large areas of solid color such as bar charts and graphs Error diffusion Error diffusion randomly places individual dots of different colors to create the appearance of neutral colors By randomly placing dots the printer ...

Page 192: ...ting a document Generally the printed image size is in inverse proportion to the image resolution as shown below The larger the image size the lower the image resolution Conversely the smaller the image size the higher the image resolution Note Some applications have a function that can correct this relationship 300 pixel 225 pixel 300 dpi Print Print 225 pixel 300 pixel 150 dpi 4 5aa A R Comoro R...

Page 193: ...ed into documents created with word processing software To avoid print quality and color tone problems change the size and the resolution of the image in your graphics application before pasting it into your document 400 pixel 292 pixel 300 dpi Print Print 72 pixel 100 pixel 75 dpi 4 5bb L Comoro Rev C A5 size Appendix A 12 05 97 DR pass 0 A 6 Tips for Color Printing ...

Page 194: ...understanding of your message and when it distracts the reader Sometimes a serious business message is best delivered without additional colors remember that white and black are colors too For example A job offer letter to a prospective employee works best in black and white while a list of safety rules benefits from attention getting color Decide WHERE color will most benefit your document If you...

Page 195: ...ore interesting and memorable if you show the figures with colored charts and graphs Know HOW to select colors q Use just one hue in the hue circle to make your document unified Modify saturation or brightness to add interest q Use contrasting hues to make your work more eye catching q Use of complementary colors in documents is generally not recommended q Determine a rule for using color througho...

Page 196: ...ations B 2 Printing B 2 Paper B 2 Ink cartridges B 6 Mechanical B 7 Electrical B 8 Environmental B 8 Initialization B 9 Safety approvals B 10 Interface Specifications B 11 Parallel interface B 11 Serial interface B 12 B R Comoro Rev C A5 size Appendix b 12 05 97 DR pass 0 Specifications B 1 ...

Page 197: ...8 mm 8 26 inches 5952 20 ips dpi stands for dots per inch ips stands for inches per second Resolution Maximum 1440 dpi 720 dpi Print direction Bidirectional with logic seeking Control code ESC P Raster Paper Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time EPSON cannot attest to the quality of any non EPSON brand or type of paper Always...

Page 198: ...17 lb to 90 g m2 24 lb Transparencies glossy film glossy paper Size A4 210 mm 297 mm Letter 216 mm 279 mm A6 105 mm 148 mm Glossy film only Paper types Special papers distributed by EPSON Adhesive sheets Size A4 210 mm 297 mm Paper types Special paper distributed by EPSON Envelopes Size No 10 240 mm 104 mm DL 220 mm 110 mm C6 114 mm 162 mm Paper types Plain bond paper air mail Thickness 0 16 mm to...

Page 199: ...7 mm Letter 216 mm 279 mm Paper types Special papers distributed by EPSON Note q Poor quality paper may reduce print quality and cause paper jams and other problems If you encounter problems switch to a higher grade of paper q Do not load curled or folded paper q Special papers distributed by EPSON are only usable under normal conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH q Pri...

Page 200: ...tter and legal size paper The minimum right margin for letter and legal size paper is 9 0 mm 0 35 inch The minimum right margin for envelopes is as follows 7 mm 0 28 inch for DL envelopes 28 mm 1 10 inches for No 10 envelopes 3 mm 0 12 inch for C6 envelopes C The minimum bottom margin is 14 0 mm 0 54 inch Note Always load paper into the sheet feeder short edge first However envelopes should be loa...

Page 201: ...Colors Cyan Magenta Yellow Light Magenta Light Cyan Print capacity 220 pages A4 360 dpi 5 duty each color Cartridge life 2 years from production date if unopened 6 months if opened at 25 C 77 F Temperature Storage installed 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Storage uninstalled 30 to 40 C 22 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at 6...

Page 202: ...th Sheet feeder rear entry Sheet feeder capacity 100 sheets at 64 g m2 17 lb paper Dimensions Storage Width 429 mm 16 9 inches Depth 234 mm 9 2 inches Height 162 mm 6 4 inches Printing standard Width 429 mm 16 9 inches Depth 582 mm 22 9 inches Height 307 mm 12 1 inches Printing on transparencies Width 429 mm 16 9 inches Depth 664 mm 26 1 inches Height 196 mm 7 7 inches Weight 5 2 kg 11 5 lb withou...

Page 203: ...dby mode 220 240V model This product is also designed for IT power system phase to phase voltage 220 240V Note Check the label on the back of the printer for the voltage of your printer Environmental Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 60 C 4 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Humidity without condensation Operation 20 to 80 RH Storage 5 to 85 RH Stored in...

Page 204: ...d the input data buffer and print buffer are cleared Printer settings are returned to their default values However the printer mechanism is not initialized if the printer is turned on within ten seconds after turning it off In this case the printer caps the print head and ejects any paper in the paper path Software initialization Clears the print buffer and returns printer settings to their defaul...

Page 205: ...N60950 VDE and NEMKO EMC U S model FCC part 15 subpart B class B CSA C108 8 class B European model EN 55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC801 2 IEC801 3 IEC801 4 Australian model AS NZS 3548 class B L Comoro Rev C A5 size Appendix b 12 05 97 DR pass 0 B 10 Specifications ...

Page 206: ...iming BUSY and ACKNLG signals Signal level TTL compatible Connector 57 30360 Amphenol connector or equivalent Reverse channel Transmission mode IEEE 1284 Nibble mode Adaptable connector 57 30360 Amphenol connector or equivalent Synchronization Refer to the IEEE 1284 specification Handshaking Refer to the IEEE 1284 specification Signal level IEEE 1284 Level 1 device Data transmission timing Refer t...

Page 207: ...Based on RS 423 Synchronization Synchronous Bit rate Approx 1 8M bps Handshaking X ON X OFF and DTR protocol Word format Data bit 8 bits Parity bit None Start bit 1 bit Stop bit 1 bit Connector 8 pin mini DIN Recommended cable Apple System Peripheral 8 cable part number M0197 L Comoro Rev C A5 size Appendix b 12 05 97 DR pass 0 B 12 Specifications ...

Page 208: ... computer brightness The lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of information consisting of eight bits CMYK Cyan blue green magenta yellow and black These colored inks are used to create the subtractive system array of printed colors ColorSync Macintosh software that is designed to help you get WYSIWYG what yo...

Page 209: ...t Detail setting ESC P Abbreviation for Epson Standard Code for Printers This system of commands gives you control of your printer from your computer It is standard for all EPSON printers and supported by most application programs for personal computers ESC P Raster A command language that gives you control of your printer from your computer Commands in this language produce laser like features su...

Page 210: ...ace transmits data one bit at a time IPS Inches per second This scale is used to measure the print head speed media Materials upon which data is printed such as envelopes plain paper special paper and transparency film MicroWeave Printing in which images are printed in finer increments to reduce the possibility of banding and to produce laser like images See also banding monochrome This means prin...

Page 211: ...mputer to which the printer is connected RAM Random Access Memory The portion of the printer s memory used as a buffer All data stored in RAM is lost when the printer is turned off reset To return a printer to its defaults either by sending a command an INIT signal or by turning the printer off and then back on resolution The number of dots per inch used to represent an image ROM Read Only Memory ...

Page 212: ... by pigments that absorb some colors of light and reflect others See also CMYK unidirectional printing Printing in which the print head prints in one direction only Unidirectional printing is useful for printing graphics because it allows more precise vertical alignment than bidirectional printing WYSIWYG What you see is what you get This term is used to describe printout that looks exactly like i...

Page 213: ...L Comoro Rev C A5 size Glossary 12 05 97 DR pass 0 6 Glossary ...

Page 214: ...lso Special paper Color tips on using A 2 8 Color Adjustment settings Macintosh 5 12 13 Windows See online help Colorimetric setting 5 15 Color settings Macintosh 5 5 5 12 16 Windows 4 7 See also online help Color slide bars Macintosh 5 13 Windows See online help ColorSync setting 5 8 5 14 16 Computer requirements 1 4 6 Connecting the printer to a Macintosh 2 25 to a PC 2 11 Consumable products 1 ...

Page 215: ...ON Status Monitor Macintosh 5 23 Windows 4 16 EPSON Stylus Printer Driver Package 2 28 29 Error diffusion A 4 Error Diffusion setting Macintosh 5 11 Windows See online help Error indicators 8 2 3 F Fine 720 dpi setting Macintosh 5 9 Windows See online help See also Print Quality settings Fine Dithering setting Macintosh 5 11 Windows See online help Finest Detail setting Macintosh 5 12 Windows See ...

Page 216: ...ink out 1 3 7 2 3 8 3 A color ink out 1 3 7 2 3 8 3 S paper out 1 3 8 3 P power 1 3 8 3 Loading paper See Paper Loading M Main menu 4 3 4 See also online help Maintenance Chapter 7 Matching color A 2 4 Macintosh 5 12 16 Windows 4 7 See also online help Media Type settings Macintosh 5 4 5 Windows 4 10 11 See also online help MicroWeave setting Macintosh 5 11 Windows See online help More Settings di...

Page 217: ...per 1 7 6 4 5 See also Special paper Photo setting Macintosh 5 7 Windows 4 7 See also online help Predefined settings Macintosh 5 6 8 Windows 4 6 7 See also online help Print quality 8 17 23 8 30 34 speed 8 25 29 Printable Area setting Macintosh 5 18 Windows See online help Printable area specifications B 5 Print dialog box 3 9 5 3 Printer cleaning 7 8 operation check 8 4 6 parts 1 2 stand 2 4 tra...

Page 218: ...rogress meter 4 21 Q Quality vs Speed slide bar Macintosh 5 3 Windows 4 5 6 See also online help R Reduce or Enlarge setting 5 18 Rendering Intent setting 5 15 Replacing an ink cartridge See Ink cartridges Resolution image A 5 6 printing B 2 See also Print Quality settings S Safety approvals B 10 instructions 1 5 Serial Interface See Interface Saturation setting Macintosh 5 13 5 15 Windows See onl...

Page 219: ...See also online help Transparencies 1 7 6 3 6 5 6 9 Transporting the printer 7 9 Troubleshooting Chapter 8 ink cartridges 8 34 38 operation 8 8 13 paper handling 8 14 16 power supply 8 7 8 printing quality 8 17 23 printer utilities 8 24 U Unpacking the printer 2 2 User Defined Paper Size dialog box See online help Utilities Driver disk creation 2 13 2 19 Macintosh 5 22 25 Windows 4 15 20 Utility m...

Page 220: ...No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S ...

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