Troubleshooting
Page 164
Solving Printing Problems
If the printer won’t print, first check that:
◗
The printer is turned on and the
P
power light is on, but not flashing.
◗
Paper is loaded in the printer.
◗
The printer is plugged into a working electrical outlet that’s not
controlled by a switch or timer.
◗
The cable meets the specifications listed in
◗
The interface cable is securely connected to the printer and computer
and both are turned on.
If you still can’t print, check the following solutions:
All lights are off
Possible cause
Solution
The printer is not
receiving power.
Try these solutions:
◗
Make sure the printer is turned on.
◗
Turn off the power and plug in the power cord securely.
◗
Make sure the outlet is not controlled by a switch or timer and is
operable.
◗
Try using another power outlet.
color900.book Page 164 Wednesday, January 6, 1999 12:39 PM