Light(s)
Problem
Solution
Paper Out is
flashing
Paper jam
Clear the paper jam.
Ink Out
O
or
Ink Out
NNN
is on or flashing
Ink cartridge is
low on ink or
empty
Replace the indicated cartridge.
Data and
Paper Out are
flashing
Paper-release
lever was
moved before
paper was
ejected
For continuous paper: lower the
paper-release lever and press the
Load/Eject button; then raise the
paper release lever to the
single-sheet position.
For single sheets: raise the
paper-release lever; press the
Load/Eject button; then lower the
paper-release lever to the
continuous paper position.
Data and
Pause are
flashing
Carriage error
Turn the printer off, check for and
clear any carriage obstructions
(paper, etc.), and turn the printer
back on. If the error persists,
contact your dealer or an
authorized service provider.
All lights are
flashing
Fatal error
Turn the printer off and then on
again. If this does not correct the
problem, you can reset the
printer’s factory defaults by
pressing the Alt and Pause
buttons. (Note that this will
remove any changes you made
to the printer’s default settings.) If
resetting the printer does not fix
the problem, contact your dealer
or an authorized service provider.
4-2
Troubleshooting
