Chapter 4
Troubleshooting
This chapter offers solutions to problems you may encounter
with printing. It is divided into three sections:
❑
Print quality problems. See this section if the print quality
is not good or not what you expect.
❑
Problems with printing. See this section if your printer is
not printing.
❑
Paper handling problems. See this section if you have
paper jams or other problems with paper handling.
If you have a printing problem, check the appropriate section
and follow all suggestions that apply to your problem. Also
check the ReadMe icon in the Windows EPSON group or the
README1st icon on your Macintosh hard disk for the latest
information. If none of the suggested solutions solve your
problem, call (800) 922-8911 in the U.S. and Canada.
Error Lights
Certain problems are identified by the control panel lights. The
following table describes the meaning of each light pattern and
provides a solution to the problem.
Light(s)
Problem
Solution
Paper Out is on
Printer is out of
paper
Load paper in the sheet feeder,
rear tractor, or manual feed slot;
then press the Pause button to
resume printing.
Paper-release
lever is in the
wrong position
Move the paper-release lever to
the position that matches the
paper loaded in the printer.
Troubleshooting
4-1
