Epson Priority Fax 2000 Owner'S Manual Download Page 98

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Troubleshooting

LCD Error Messages
(continued)

These messages indicate a problem with your fax machine.
Press STOP and try the operation a second time. If the error

occurs again, write down the error message and the conditions
during which it occurred and take the fax machine to an
authorized Epson Customer Care Center. To find the location
of the nearest Customer Care Center, call l-800-922-8911.

5-9

Summary of Contents for Priority Fax 2000

Page 1: ...EPSON Priority FaxTM 2000 n Owner s Manual ...

Page 2: ...EPSON Priority Fax 2000 n Owner s Manual ...

Page 3: ...eral Communications Commission helpful Television Interference Handbook This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00450 7 IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties either express or implied by or with respect to anything in this manual and shall not be liable for any implied warranties o...

Page 4: ...se of the grounding type plug Do not locate this product where the cord will be walked on If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes Never push objects ...

Page 5: ...ied as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this teleph...

Page 6: ...g Paper Roll l 10 Reloading paper l 13 Running a Copy Test l 13 2 Using the PriorityFax The Control Panels 2 l The Top Control Panel 2 l The Back Control Panel 2 4 Sending a Document 2 5 Document Sending Cautions 2 6 Sending Photocopies 2 7 Sending Documents More Than Five Pages Long 2 7 Manual Sending 2 8 Document Sending Enhancements 2 l0 Fax Number Redialing 2 l1 Receiving Documents 2 l2 Automa...

Page 7: ...ssage 4 1 Fax Back Message With a Document 4 2 Fax Back Message Only 4 2 Setting the Resolution 4 3 One Document Only 4 4 All Documents 4 4 Setting the Contrast 4 5 One Document Only 4 6 All Documents 4 6 Turning the Beeper Off 4 7 Sending a Lead Sheet 4 8 Setting the Transmission Verification 4 10 Changing Automatic Redial Settings 4 l1 Printing Lists 4 13 Activity Report Timing 4 14 Using Delaye...

Page 8: ...ion doesn t work 5 4 Recording paper is jammed 5 4 Received copies are blank 5 4 The telephone rings continuously 5 4 Received documents are excessively curled 5 4 Polling reception doesn t work 5 5 Received document image quality is poor 5 5 Copying 5 5 Nothing comes out of the paper slot 5 5 No image appears on the paper 5 6 Print quality of the copy is poor 5 6 T e l e p h o n e 5 6 One touch a...

Page 9: ...PriorityFax 2000 Manual 7 Technical Specifications Glossary Index Viii ...

Page 10: ...atured telephone including one touch and speed dialing last number redial and hold An LCD clock display to keep you informed of the machine s operation An automatic paper cutter Activity reports that document faxes sent and faxes received A convenience copier capability Delayed send which allows you to send documents when telephone rates are lower Programmable password security Three levels of res...

Page 11: ...w to use all the advanced features of the fax machine If the fax machine does not operate properly or the print quality is not what you expect see Chapter 5 for a list of possible problems and recommended solutions Other chapters include information on general maintenance and technical specifications There is also a glossary of terms and an index Conventions Used in This Manual Note Notes contain ...

Page 12: ...e feeder Customer service for Epson products is provided by a network of authorized Epson Customer Care Centers throughout the United States Call the Epson Consumer Information Center at l 800 922 8911 for the following D Customer Care Center referrals tI Technical support referrals 0 Information on Epson User Groups To locate or purchase accessories or supplies contact your nearest Epson dealer o...

Page 13: ...npacking assembling and testing the fax machine the Fax As you unpack the fax machine check that you have all the items shown below and none have been damaged during transportation After removing the contents store the packaging materials in case you ever need to transport your fax machine 1 1 ...

Page 14: ...light excessive heat moisture or dust Avoid using electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Avoid using outlets on the same circuit with large motors or other appliances that might disturb the power supply Keep the unit away from potential sources of interference such as loudspeakers or the base units of cor...

Page 15: ...dset cord 0 Plug the other end of the cord into the handset as shown below 0 Connecting the Fax Machine to the Telephone Line Installing a single line telephone connection Push firmly to be sure both ends of the cord are locked in place There are two types of connections for installing your fax machine single line and multi line A single line connection is the preferred solution for installing the...

Page 16: ...er end into your modular telephone wall jack USOC RJllC Make sure both ends of the cord click securely into place Note If you have the older 4 prong telephone wall jack you must use a modular 4 prong adapter WSOC RJA1X Plug the adapter into the wall jack and then plug the telephone cord into the adapter as shown in the illustration below 1 4 ...

Page 17: ...tended operations capabilities If the fax machine is connected to a multi line system ask your installer to connect the fax machine to the last line on the system This prevents the fax machine from being activated each time a telephone call comes into your office WARNING If you install the PriorityFax and a separate telephone on the same telephone line do not pick up the telephone handset when you...

Page 18: ...inimizes curling of incoming documents Horizontal Vertical Base only To install the output tray base and the output tray if desired follow these steps 0 Place the output tray base on the table in front of you Then insert the wire output tray paper guide into the holes on either side of the output tray base as shown below 0 Place the fax machine at the edge of the table and locate the two notches o...

Page 19: ...ase into the notches on the front of the fax machine as shown in the following illustration If you have chosen the base only installation skip the next two steps Place the output tray in front of you and insert each of the two wire paper holders into the holes at the edge of the output tray as shown below 1 7 ...

Page 20: ...tach the output tray in a horizontal position insert the pegs on both sides of the output tray into the rear slots on the output tray base Then push the output tray as far back as it will go To attach the tray in a vertical position insert the pegs on the output tray into the front holes on the output tray base Then allow the tray to hang over the edge of the fax machine operating surface to catch...

Page 21: ...rooves at the back of the fax machine right below the back control panel 0 Holding the paper rest at about a 45 o angle to the fax machine press the tabs extending from one end of the rest into the grooves as shown in the following illustration If you wish you can also install the paper rest wire as shown below Do not use the paper rest wire for legal size documents 0 Make sure that the tray fits ...

Page 22: ... as refrigerators and copiers The fax machine power requirements can be found in Technical Specifications Chapter 7 Plug the power cord into a properly grounded electrical outlet You do not need to turn the fax machine on or off The LCD liquid crystal display is on the top control panel to the right of the keypad When you plug in the fax machine the following display appears on the LCD This displa...

Page 23: ...over Then remove the slip of protective paper from underneath the cover Unwrap the paper roll Hold the roll so that the free end of the paper points toward you from the top of the roll as shown Note Be sure not to insert the paper roll upside down If the paper roll is inserted upside down the fax machine cannot produce an image l 11 ...

Page 24: ...ne 0 0 If you ve inserted the paper correctly it comes out through the front of the machine Pull approximately four inches 10 cm of paper out the front of the machine Push the cover shut until you hear a click The automatic cutter trims the excess paper and the date time display appears as shown below Your fax machine is ready for use WARNING Always use the proper type of recording paper in this f...

Page 25: ...ions below Note The fax machine cannot read anything at the very edge of a document Make sure to leave a margin of at least 0 15 inches 3 8mm on the top bottom and sides of any document you copy or send Use copies duplicated by this machine as temporary copies only If it is necessary to store a copy for a long time use a copy machine to reproduce the original document Turn the document face down w...

Page 26: ...he quality of the documents produced by the PriorityFax by changing the resolution mode to suit the type of documents you copy or send When you use the copy function two modes are available photo for photographs and fine for all other documents Fine is the factory setting See Chapter 4 for instructions on changing the resolution mode Once copying is complete the automatic cutter cuts the page off ...

Page 27: ...nd switches on the top and back control panels let you control many of the fax machine s settings The top control panel has a Liquid Crystal Display LCD and many buttons The Liquid Crystal Display assists you in making settings and in other operations of the machine Note Most of the buttons have more than one function as you can see from their labels This chapter explains only the fax uses of the ...

Page 28: ...s a Fax Back Message See Chapter 4 REDIAL Pressing this button dials the most recent number called by manual sending MUTE This button is used in telephone operations See Chapter 3 NEXT This button is used in the customizing process See Chapters 2 3 and 4 S DIAL Speed Dial You can dial a complete pre registered fax or telephone number by pressing this button and two numbers on the keypad HOLD This ...

Page 29: ...wering is off pressing this button starts document receiving This button is also used for polling See Chapter 4 COPY Pressing this button starts copying as with a photocopy machine if you insert a document and do not dial a number See Chapter 1 KEYPAD Use these buttons for dialing speed dialing some customizing functions See Chapters 2 3 and 4 and for ONE TOUCH Each button allows you to dial a com...

Page 30: ...f the telephone handset is not picked up within ten rings RING DELAY This switch is effective only when Automatic Answering is on It selects how many times one or four the telephone rings before automatic fax reception begins SPEAKER Use this control to adjust the volume of the internal speaker TONE PULSE Use this switch to match the type of telephone line you have tone for touch tone and 10 or 20...

Page 31: ...ructions in this manual are for automatic sending In case you do need to use manual sending the instructions for it are on page 2 8 Included with the PriorityFax is a test document for you to send to Epson It is ideal for your first exercise in sending a document First complete the information on the PriorityFax Test Sheet Then perform the following steps 0 lnsert Document Insert the Test Sheet fa...

Page 32: ...communication error report Note When you send a document to another PriorityFax machine using automatic sending the document is transmitted in Quick Mode Whenever you send any documents keep these cautions in mind Never put more than five pages in the feeder at a time Do not send documents on any of the following types of paper 0 Thick paper over 0 005 inches or 0 12 mm thick 0 Very thin paper suc...

Page 33: ...g which side goes up 0 If a photocopied page does not go into the feeder and the message PAPER JAM appears on the LCD remove the page and re insert it pushing a little harder Ll If the PriorityFax does not accept a freshly photocopied document wait a few minutes and try sending it again 0 If a multiple page photocopied document does not feed through the feeder correctly send the document one page ...

Page 34: ...s been sent If the last page in one group has been drawn completely through the fax machine you can still put additional pages in the machine without redialing if you do so before the beep sounds Manual Sending To use manual sending follow the steps below Note If you have selected the FAX BACK MESSAGE or LEAD SHEET option described in Chapter 4 you need to insert additional pages into the feeder b...

Page 35: ...sing Auto Answer a voice may answer If this happens ask the other party to start fax reception by pressing START and hanging up Since PriorityFax is not a speaker phone you must use the handset to talk to the other party Press START and then hang up when you hear the fax tone The fax machine pulls the document through the slot as it sends it then it beeps once when transmission is complete If the ...

Page 36: ...e fax number and name of the party receiving the fax You can also include the number of pages you are sending Transmission verification Using this feature you receive a printout confirming that your fax reached its destination after you send it Fax back message With this option the fax machine sends a special message asking the receiving party to send you a fax Delayed send Using this option you c...

Page 37: ...cally Note You can change the number of minutes before your machine automatically redials and the number of times the number is tried by changing the automatic redial settings See Chapter 4 for instructions Manual Redialing When you are using manual sending and you receive a busy signal you can dial the same number again using REDIAL When you receive the busy signal follow these steps 0 0 0 0 When...

Page 38: ... the received document until it is completely out of the front paper slot Pulling on a document that is still coming out of the fax machine can decrease the quality of the printing If Automatic Answering is off lift the handset and speak to the other party when the phone rings If the other party is telephoning you and not trying to send a fax simply use the PriorityFax as an ordinary telephone If ...

Page 39: ... for the display perform the following steps Make sure no document is in the machine Press FUNCTION You see the following display Press 6 to choose date and time setting You see the following display Use the keypad to enter the correct numbers in the display Ignore the slashes and the colon They appear automatically If you make a mistake use the cursor key to move the cursor to the incorrect digit...

Page 40: ...o document is in the machine Press FUNCTION You see the function display Press 1 to choose the register mode Press 1 again You see the following display Enter your fax number using the keypad You can enter up to 22 digits but the display can show only the last 13 to 16 digits Be sure to include your area code so that it can appear on the top of each page you send Note If you make a mistake when yo...

Page 41: ...he following on the display Enter your name using the method explained below Entering letters instead of numbers When the display asks you for a name you cannot enter letters directly You must use a special method to convert numbers into letters as shown on the chart below Character Code Table For example the name Epson is 37 48 51 47 46 2 15 ...

Page 42: ...ssing only one key for up to five fax numbers or only three keys for up to 30 more numbers Once you register them as described below the numbers are in the memory of the PriorityFax for easy access Anytime you want you can print out all the one touch or speed dial numbers you have registered Printing these lists is described later in this chapter You can register up to five fax numbers for dialing...

Page 43: ... dialing area Note If you make a mistake when you are entering this number use the l cursor key to move the cursor to the incorrect digit Then retype the rest of the number If you need to erase an entire number see Removing Numbers and Names later in this chapter To register a number including an outside line access code or an international dialing code enter the number or code press PAUSE and the...

Page 44: ...ures described in Chapter 4 If you do want to assign this number to a group enter the group number and press NEXT If you do not want to assign this number to a group press NEXT to return to the fax number display Now your display shows FXl and the first 12 digits of the number you just registered Write the name corresponding to the one touch number beside the appropriate button to the left of the ...

Page 45: ...see the function display Press 2 Press the cursor key until you see the following display Press START The list begins printing When the list is finished printing you see the function display Press SET once to return to the date time display Using one touch faxing After you have registered the one touch numbers you can send a fax to any of those numbers in just three steps Insert the document in th...

Page 46: ...arts feeding the first page and dialing begins You can access up to 30 numbers for dialing frequently called fax numbers by pressing S DIAL and two number keys First you must register the speed dial numbers Note Speed dial may be used for telephone numbers as well as fax numbers To register the speed dial numbers follow the steps below Make sure no document is in the machine Press FUNCTION You see...

Page 47: ...ur dialing area Note If you make a mistake when you are entering this number use the l cursor key to move the cursor to the incorrect digit Then retype the rest of the number If you need to erase an entire name see Removing Numbers and Names later in this chapter To register a number including an outside line access code or an international dialing code enter the number or code press PAUSE and the...

Page 48: ... 0l and the first 12 digits of the number you just registered To register another number make sure the cursor is under the first digit after the sign enter 02 and repeat the process until you have registered all the speed dial numbers you need up to a total of 30 When you are through registering numbers press SET three times to return to the date time display Be sure to write the names correspondi...

Page 49: ...splay After you have registered the speed dial numbers you can send a fax to any of those numbers in just four steps Insert the document face down in the feeder The ready display appears Press the two numbers on the keypad corresponding to the speed dial number you want to use If you have not registered a number for the button you pressed the message NOT REGISTERED appears Press START The fax mach...

Page 50: ...item you wish to remove Use the cursor key to move to the left and the cursor key to move to the right Press PAUSE three times to remove the number You may now enter a new number Remember to enter a new name also if you want If you would rather return to the date time display without entering a new number press SET three times To remove a name follow these steps If not already shown bring up the n...

Page 51: ...automatically prints an activity report This report includes the following Date and time the document was sent Destination fax number or name Mode of transmission G3 for regular mode QUICK for quick mode Resolution mode standard fine or photo Transmission code TX for document sent RX for document received Number of pages Result OK for successful transmission NG for unsuccessful transmission If you...

Page 52: ...printed out When the list is finished printing you see the function display Press SET once to return to the date time display If the PLS PRINT REPORT message appears frequently you can have the activity report automatically printed more often by changing the activity report interval as explained on page 4 14 2 26 ...

Page 53: ...eception mode This chapter covers operating the control panels standard dialing redialing and one touch telephone dialing The Control Panels This section describes the PriorityFax telephone controls on the top and back panels The Top Control Panel All numbers are dialed from the numeric keypad on the top control panel of the fax machine This pad is identical to the standard touch tone telephone di...

Page 54: ...N button found below the SPKR CALL RSRV button available functions are NEXT SET and PAUSE Buttons Buttons are discussed below only as they relate to telephone operations For information on button use for fax operations see Chapter 2 KEYPAD The keypad is used to dial telephone numbers speed dial numbers and for registering one touch numbers SPKR Speaker Pressing this button allows you to dial a tel...

Page 55: ...ven if the handset is returned to the telephone cradle while HOLD is on Resume transmission by pressing the HOLD button again or by removing the handset from the cradle if so positioned PAUSE Use this button in registering or removing one touch and speed dial telephone numbers Both dial methods are described in this chapter FLASH You can use this button for special telephone company features you m...

Page 56: ...t This dial controls the speaker volume of the fax machine not the handset listening volume TONE PULSE Set this switch to match your telephone line If you are not sure about the type of line you have set it on tone If necessary check with your telephone company to find the proper setting The handset of the fax machine is used like the handset of any other telephone To adjust the listening volume o...

Page 57: ... or pressing the SPKR button To use the handset simply lift the handset off the cradle wait for a dial tone and dial the number To use the SPKR button follow these steps Press SPKR Leaving the handset in its cradle wait for the dial tone and then dial the number Include the area code if the number is outside of your dialing area Note Remember that you can adjust the speaker volume by moving the SP...

Page 58: ...mber between the busy signal and this redial attempt REDIAL calls the second number If you pressed the SPKR button be sure to lift the handset when ringing begins Note The manual redialing feature may also be used to send a fax See Chapter 2 The PriorityFax allows you to access up to five telephone numbers for dialing frequently called numbers by pushing just one of the five buttons to the left of...

Page 59: ...ow Make sure no document is in the machine Press FUNCTION You see the function display Press 1 to choose the register mode Press 2 to choose the one touch telephone number mode Press the top one touch button If you are adding a number to a list you have already begun press the next available one touch button You see the following display 3 7 ...

Page 60: ...s a P in the display For example if your telephone system requires you to dial 9 before dialing a number you would enter the following 9 PAUSE 5551212 The following appears on the LCD TL1 9P5551212 In the space to the left of the top one touch button write the name associated with the telephone number you just entered Press NEXT Now your display shows TL2 Repeat the steps above to register up to f...

Page 61: ... display Using One touch After you have registered the one touch numbers you can call any Telephone Dialing of those telephone numbers in just two steps Press SPKR or lift the handset and wait for a dial tone Press the number from 1 through 5 that you want to call If you pressed SPKR lift the handset when the telephone begins ringing If you have not registered a number for the button you pressed t...

Page 62: ...sage Resolution Contrast Beeper LeadSheet Transmission Verification Automatic Redial Settings Printing Lists and Activity Reports Changing the Activity Report Interval DelayedSend Password Security Polling 4 1 4 3 4 5 4 7 4 8 4 10 4 11 4 13 4 14 4 14 4 16 4 19 Sending a Fax Back Message Your fax machine allows you to send a message like the one below Use this option to send a fax back message afte...

Page 63: ...dy display appears lnsert Document Press FUNCTION You see the function display I Press 0 You see the following display Press the cursor key to turn Fax Back on Press SET twice to return to the ready display Send the document Fax Back Message Only To send a fax back message without sending a document follow these steps Make sure no document is in the machine No Document 4 2 ...

Page 64: ...ne and photo Standard is for typewritten or typeset text and line drawings fine is for newsprint and detailed drawings and photo is for photographs Standard is the factory setting Note Note The fine and photo modes give more detail but they are The fine and photo modes give more detail but they are slower than the standard mode therefore use the photo slower than the standard mode therefore use th...

Page 65: ... FUNCTION You see the function display Press 1 You see the following display All Documents Press the or cursor key to select from the standard fine or photo options Press SET twice to return to the ready display Send the document To change the resolution for all your documents follow these steps Make sure no document is in the machine Press FUNCTION You see the function display 4 4 ...

Page 66: ...page 4 4 to change the resolution for only one document Setting the Contrast Your fax machine has three contrast settings normal light and dark You can change the contrast for an individual document if it is unusually dark or light You can also permanently set the contrast to a dark or light setting if your ongoing contrast needs require it If the document is light choose light if the document is ...

Page 67: ...the function display Press 2 You see the following display Press the l cursor key to choose dark or the cursor key to choose light Press SET twice to return to the ready display Send the document All Documents To permanently set the contrast to light or dark follow these steps First follow steps 1 through 6 on pages 4 4 to 4 5 to permanently Press 2 to select contrast You see the following display...

Page 68: ...turn to the date time display Remember that this procedure changes the contrast for all documents Follow the instructions on page 4 6 to change the contrast for only one document If you do not want the beeper to sound use the following steps to turn the beeper off Make sure no document is in the machine Press FUNCTION You see the function display Press 7 to select the user definable switches Press...

Page 69: ... described in the following procedure the lead sheet also includes the total number of pages The lead sheet is sent after the document so that it is the first or top document in the output tray of the receiver s fax machine If you dial the fax number manually instead of using one touch or speed dial explained in Chapter 21 the name of the recipient does not appear To choose this option perform the...

Page 70: ...lowing display appears Use the keypad to enter the total number of pages in the document you are sending If the number is less than 10 enter a 0 before it For example enter 03 for a three page document Press SET twice to return to the ready display Send the document It takes a little bit longer to send a document with a lead sheet Remember that you can turn on the Lead Sheet for only one document ...

Page 71: ...fine or photo resolution mode the number of pages and the result OK for successful transmission This feature must be selected before you send the document for which you want a verification An example is shown below Note If your document does not successfully reach its destination the PriorityFax prints a communication error report even if transmission verification is turned off If you want to rece...

Page 72: ...hanging Automatic Redial Settings If you use automatic sending and the fax number you dial is busy the fax machine enters the automatic redial mode This feature leaves you free to continue with other work without neglecting to send out that important document The factory setting for Automatic Redial causes the PriorityFax to redial the number you tried every five minutes until it reaches the other...

Page 73: ... as 03 for three tries The maximum is 15 and 00 turns off the feature Press NEXT The following display appears Enter the number of minutes you would like the automatic redial feature to wait between redial tries of the fax number in the event of a busy signal Use a zero before a single digit entry such as 03 for three minutes The maximum is 99 and the minimum is 01 You cannot set an interval of 00...

Page 74: ...hone numbers registered SPEED Speed dial numbers registered USER SW User switch settings ALL LISTS The FAX TEL and SPEED number lists To print one of these lists perform the following steps Make sure no document is in the machine Press FUNCTION You see the function display Press 2 You see the following display Use the l or cursor key to select one of the options listed above When you see the optio...

Page 75: ...pad to enter the new time Remember that the time in this function is the time between report printings not the time of day the reports are printed If you choose an interval time of less than ten enter two digits for example 03 for a three hour interval The minimum interval is 01 for a one hour interval and the maximum is 24 for a 24 hour interval Press SET twice to return to the date time display ...

Page 76: ...s from now etc For 00 00 enter the hour and minutes using a 24hour clock for example 01 20 is 1 20 a m and 14 03 is 2 03 p m If you enter 0 for today be sure that you enter a time later than the current time If you enter the current time or an earlier time the PriorityFax sends your document immediately The document to be sent remains physically in the feeder of your machine until the delay time i...

Page 77: ... of fax machine communication and prevent an influx of fax junk mail WARNING Do not use passwords casually Only people who have Epson PriorityFax machines who know your password and who know how to use passwords can send and receive documents to and from your fax machine When the password is activated a hyphen appears in the LCD next to the label PASSWORD This hyphen is a reminder to you that your...

Page 78: ...OLD SET 3 times Enter a four digit password code using the keypad Press SET three times to register your selection and return to the date time display Even though you have entered a password the password feature is not activated until you follow the steps to activate the password 4 17 ...

Page 79: ...you activate the password your fax machine cannot receive any faxes that do not have this password Be sure to turn off the password feature when you are through with it 0 0 0 0 A Be sure you have entered a password following the steps above To activate your password follow this procedure Make sure no document is in the machine Press FUNCTION You see the function display Press 7 to select user defi...

Page 80: ...ver s fax machine is not activated Polling is a feature by which fax machines request documents from each other Polling can be controlled for both incoming requests others request documents from you so you are the called side and outgoing requests you request documents from others so you are the calling side Your fax machine has four calling side polling types LI OFF The polling feature is not set...

Page 81: ...ts a polling report including the time date destination mode number of pages and result OK of the polling transmission Setting Called side If you expect to be polled you must follow these steps Insert a document face down into the feeder The ready display appears Press FUNCTION You see the function display Press 4 to enter polling Use the cursor key to select standard Press SET twice The following...

Page 82: ...to request documents from other fax machines you must first be sure that the other parties expect to be polled and have set their fax machines accordingly You may then select the type of calling side polling best suited to your faxing needs Setting standard polling To poll a single fax machine that is to receive a document by calling another fax machine follow these steps Make sure no document is ...

Page 83: ...ential polling Sequential polling requires that you have already set up one touch and or speed dial numbers and assigned them to groups as described in Chapter 2 Make sure that all of the parties expect to be polled and have set their fax machines accordingly When you are finished polling you receive a sequential polling report To set sequential polling follow these steps Make sure no document is ...

Page 84: ...rns to the date and time You receive a sequential polling report If you want to send a document and then receive a document in return make sure that the other party expects to be polled then follow these steps Insert a document face down into the feeder The ready display appears Press FUNCTION You see the function display Press 4 to enter polling Use the cursor key to select the turnaround option ...

Page 85: ...bles your machine to request faxes from other machines when you are away from the office and or when telephone rates are lower There are four delayed polling types off standard sequential and turnaround all of which are described in Using Polling earlier in this chapter Note Before using any type of polling make sure that the other party expects to be polled Setting delayed standard polling To req...

Page 86: ...our clock for example 01 20 is 1 20 a m and 14 07 is 2 07 p m If you enter 0 for today be sure that you enter a time later than the current time If you enter the current time or an earlier time the PriorityFax sends your document immediately Press SET You see the following display Dial the fax number and press START You see the following display Once the document is received the display returns to...

Page 87: ...ng report Make sure no document is in the machine Press FUNCTION You see the function display Press 3 to enter the delayed polling mode Use the cursor key to select the sequential option The following display appears Press SET You see this display Use the keypad to select the day and time to send For the first 0 day enter a number from 0 to 7 where 0 is today 1 is tomorrow 4 is four days from now ...

Page 88: ...ial polling press FUNCITON then press 3 Press to select POLLING OFF then press SET twice The display returns to date time When you want to send a document and then receive a document automatically in return at a time when you are away from the office and or when telephone rates are lower follow the instructions below Make sure the other party expects to be polled When polling is complete the calle...

Page 89: ...e sure that you enter a time later than the current time If you enter the current time or an earlier time the PriorityFax sends your document immediately Press SET twice The following display appears Dial the fax number or use the one touch or speed dial buttons and press START You see the following display Once your fax machine sends your document and receives the polled document from the other p...

Page 90: ... guide Open the paper cover to remove the document and then push it closed until you hear a click Align the document with the document guide The documents may be too thick or too thin From 0 055 mm to 0 12 mm is the recommended range of document thickness Use a copier other than the fax machine to reproduce the original document Then send the copy The documents may be wrinkled wet curled or tom Us...

Page 91: ...annot be sent Cl The receiving fax machine does not have a password feature Cl The password feature of the receiving fax machine may not be activated 0 The passwords of the sending fax machine and receiving fax machine do not match Cl You may have dialed the wrong fax number In all cases call the receiving party to verify the problem You hear ringing but the other party s fax machine does not answ...

Page 92: ... quality take the fax machine to an authorized Epson Customer Care Center To find the location of the nearest Customer Care Center call l 800 922 8911 Documents you sent are received blank Ll Be sure you sent the document through the fax machine face down Resend the document being careful to place the document in the feeder face down One touch or speed dial faxing does not work Cl You may have use...

Page 93: ...e down Reload the paper according to the instructions in Chapter 1 Cl Documents may have been sent to you incorrectly Check with the sending party The telephone rings continuously Cl Be sure that the recording paper roll is inserted If not load in a roll of thermal recording paper as described in Chapter 1 Lt When the AUTO ANS switch on the back control panel is turned off the telephone rings ten ...

Page 94: ... wrong type of paper Use Epson PriorityFax recording paper for best results Cl The sending party s resolution and or contrast may need adjustment Check with the sending party If none of these methods improves the image quality take the fax machine to an authorized Epson Customer Care Center To find the location of the nearest Customer Care Center call l 800 922 8911 Nothing comes out of the paper ...

Page 95: ... another copy After that clean the inside of the fax machine as described in Chapter 6 and make another copy If neither of these methods improves the image quality take the fax machine to an authorized Epson Customer Care Center To find the location of the nearest Customer Care Center call l 800 922 8911 Telephone One touch and speed dialing don t work Ll Check to be sure the power cord is plugged...

Page 96: ...ructions in Chapter 1 The recording paper may not be inserted properly See Chapter 1 Documents may not have been fed correctly Resend the documents up to five pages at a time You may be using an incorrect procedure for sending a document See Chapter 2 and try sending the document again If you are receiving a document the sending party may be having a problem during transmission Call the sender You...

Page 97: ...remove the jammed paper from under the paper cover Make a new copy of the document and copy or resend it Cl If the paper jam occurs when you are receiving a document open the paper cover and remove the jammed paper Use scissors to make a clean edge on the end of the paper roll Reload the roll of paper as described in Chapter 1 Cl You tried to use a one touch or speed dial number that is not regist...

Page 98: ...hine Press STOP and try the operation a second time If the error occurs again write down the error message and the conditions during which it occurred and take the fax machine to an authorized Epson Customer Care Center To find the location of the nearest Customer Care Center call l 800 922 8911 5 9 ...

Page 99: ...n activity report page 2 25 just before you unplug the machine the only items you lose are the date and time setting and the activity report interval if you have changed it 0 0 Unplug the machine Press down on the recording paper cover button to open up the fax machine Remove the recording paper roll Use a soft cloth or a cotton swab soaked in isopropyl alcohol to gently clean the surfaces and rol...

Page 100: ... cloth to gently wipe off any excess alcohol from the newly cleaned interior Replace the recording paper roll as described in Chapter 1 To clean the exterior of the fax machine use a dry cloth to gently wipe off any dirt from the surface WARNING Do not use water alcohol thinner or any other organic solvent on the exterior of the machine 6 2 ...

Page 101: ...mory Power Source Communications Source Network Connection Power Consumption Desktop facsimile transceiver CCITT Group 3 Modified Huffman MI I 9600 baud 8 5 width 8 5 x 98 30m Thermal 8 2 CIS Contact Image Sensor Line thermal Standard mode 203 x 98 lines inch Fine mode 203 x 196 lines inch Photo mode 203 x 196 lines inch 16 shades 5 pages Automatic Selectable tone pulse 40 numbers 110 120 VAC 60 H...

Page 102: ...Fax 2000 Manual Operating Environment Dimensions Including Handset 41 95 degrees F 10 75 humidity 16 5 W x 11 D x 4 7 H Weight Including Handset 13 2 lbs Specifications are subject to change without notice 7 2 ...

Page 103: ...tes 203 x 196 lines per inch a transmission mode used by fax to transmit images containing a great deal of detail Shades of gray 16 for the PriorityFax used to provide a faithful reproduction of photographic images A feature by which you can dial a number by pressing just one button A transmission mode used by the fax machine to transmit camera images containing a great deal of detail See also gra...

Page 104: ... Buttons for fax uses 2 2 3 Buttons for telephone uses 3 2 3 C Called side polling 4 20 21 Calling side polling 4 19 4 21 24 Call reservation problems 5 7 CALL RSRV button 2 2 3 2 Cautions document sending 2 6 Central phone system connecting the fax machine to a l 5 registering a number to dial out on a 2 17 2 21 Character code table 2 15 Cleaning the fax machine 6 l 2 Coding system 7 l COMJM ERRO...

Page 105: ... 7 2 Document entering problems 5 l 3 Document feeder 7 l Document input size 7 l Document sending cautions 2 6 7 Document sending enhancements 2 10 Documents more than five pages long sending 2 7 8 E Effective scanning width 7 l Electrical outlets l 2 l 10 Enhancements document sending 2 10 Epson Consumer Information Center number Introduction 3 Epson Customer Care Centers Introduction 3 5 9 Erro...

Page 106: ... numbers to 2 22 Handset connecting the l 3 Handset volume switch adjusting 3 4 5 Help where to get Introduction 3 HL OFF switch 3 5 HN switch 3 4 HOLD button 3 2 3 3 HOLD SET button 2 2 3 3 Image quality problems 5 3 5 5 5 6 Interior of fax machine cleaning 6 l 2 International access code 2 17 2 21 Interval activity report 4 12 6 l Keypad 2 3 3 2 LCD Liquid Crystal Display Introduction l l 10 1 1...

Page 107: ...egistering 2 14 18 0 One touch buttons 2 3 3 3 One touch dialing problems 5 6 One touch faxing 2 5 2 l6 18 One touch faxing problems 5 3 One touch fax numbers printing a list of 2 19 registering 2 16 18 using 2 l9 20 One touch telephone numbers 3 6 9 printing a list of 3 9 registering 3 7 8 using 3 9 Operating environment 7 2 Output tray l 5 l 8 installing l 5 8 parts l l Output tray base installi...

Page 108: ...uential calling side 4 22 23 sequential delayed 4 26 27 standard calling side 4 21 22 standard delayed 4 24 25 turnaround calling side 4 23 24 turnaround delayed 4 27 28 using 2 l0 4 l9 28 Power consumption 7 l Power source 7 l Printing activity report 2 25 4 13 lists 4 13 one touch fax numbers registered 2 19 4 13 one touch telephone numbers registered 3 8 9 4 13 speed dial numbers registered 2 2...

Page 109: ...2 l1 Redialing manual 2 l1 3 6 Redial settings changing automatic 4 11 12 Registering one touch fax numbers 2 l6 l8 speed dial fax numbers 2 20 22 your number and name 2 14 16 Removing 2 24 25 names 2 24 2 25 numbers 2 24 Resolution 2 10 2 25 4 3 7 l fine 2 10 4 3 photo 2 10 4 3 setting for one document 4 4 setting permanently 4 4 5 standard 2 10 4 3 RING DELAY switch 2 4 2 12 Ringer switch adjust...

Page 110: ...3 delayed 4 26 27 SET button 2 2 3 2 Setting the date and time 2 13 Single line telephone connection installing l 34 Speaker button see SPKR button SPEAKER volume dial 2 4 3 4 Specifications 7 l 2 Speed dial faxing 2 5 2 16 2 20 22 Speed dial faxing problems 5 3 Speed dial fax numbers printing a list of 2 22 registering 2 20 22 using 2 23 Speed dialing problems 5 6 Speed dial telephone numbers 2 2...

Page 111: ... l Timing activity report 4 14 Thickness of paper 2 6 5 l Toll free number Introduction 3 TONE 20 10 switch 2 4 3 4 TONE PULSE switch 2 4 3 4 Top control panel for fax uses 2 l 3 Top control panel for telephone uses 3 l 3 Transmission code 2 25 Transmission mode 2 25 Transmission mode compatibility 7 l Transmission speed 7 l Transmission time 7 l Transmission verification 2 6 2 9 2 10 4 10 Transmi...

Page 112: ...n EPSON AMERICA INC 2780 Lomita Boulevard Torrance California 90505 Printed in Japan 4000039 01 Y ...

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