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Solving Problems
Problems and solutions
Check the solutions below if you are having
trouble using your product.
The product does not function normally
The product may stop functioning due to
static electricity or other causes. If your
product does not function normally (for
example, the power doesn’t turn on/off or
the display is distorted), reset your product
by following the procedure below.
Warning:
Resetting your product will erase all
saved labels and formatting and return your
product to default settings.
1. Press
to turn the power off.
2. Press and hold
+
, and press
.
3. When a message appears, press
(to
cancel, press any other button).
The product will be reset.
Power is on but no images appear on the
display
■
Make sure the batteries are correctly
seated.
■
Replace the batteries with new ones, or
use the optional AC adapter
(C52CB73020).
Cover open!
Powering off.
If you open the rear cover while
the power is on, this message
displays and the power turns off
automatically. Always turn the
power off before opening the rear
cover.
Delete all text?
When creating a label with a
special format, the current text
will be deleted. Press
to
delete the text and show the
special format.
Motor error!
An error occurred in the motor
operation. Turn the power off,
then turn it back on. If the same
message appears, turn the power
off again and contact Epson for
technical support.
cable.book Page 28 Wednesday, May 22, 2013 3:25 PM
