Epson EX30 Page 85 User Manual Download

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Solving Problems

his chapter helps you solve problems with your projector and tells

you how to contact technical support for problems you can’t solve
yourself. The following information is included:

■

Using the projector’s on-screen help system

■

What to do when the projector’s status lights flash

■

Solving projector operation problems

■

Solving problems with the image or sound

■

Solving problems with the remote control

■

Contacting technical support

Summary of Contents for EX30

Page 1: ...EX30 EX50 EX70 Multimedia Projector User sGuide ...

Page 2: ...poration nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance ...

Page 3: ... Inc Pixelworks DNX and the DNX logo are trademarks of Pixelworks Inc HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subje...

Page 4: ...4 ...

Page 5: ...a Computer 24 Connecting to the USB Port 24 Connecting to the VGA Computer Port 26 Connecting to Video Equipment 27 Connecting an HDMI Video Source EX70 only 28 Connecting a Composite Video Source 29 Connecting an S Video Source 30 Connecting a Component Video Source 31 Connecting an RGB Video Source 32 Connecting an External Monitor EX30 or EX50 only 33 Playing Sound Through the Projector 34 Conn...

Page 6: ...Sound 50 Turning Off the Picture and Sound 50 Stopping Action 51 Zooming In on Your Image 51 Controlling the Volume 52 Operating Your Computer With the Remote Control 53 Presenting a Slideshow EX70 Only 55 Starting a Slideshow 55 Selecting Slideshow Display Options 57 4 Fine Tuning the Projector 59 Using the Menu System 60 Restoring the Default Settings 61 Adjusting the Image 61 Adjusting Signal S...

Page 7: ...ies 82 Transporting the Projector 83 6 Solving Problems 85 Using On Screen Help 86 Checking Projector Status 87 What To Do When the Lights Flash 87 Solving Projector Operation Problems 89 Solving Problems With the Image or Sound 89 Solving Problems With the Remote Control 95 Where To Get Help 96 Speak to a Support Representative 96 A Technical Specifications 99 B Notices 109 Important Safety Instr...

Page 8: ...8 ...

Page 9: ...trol and security features Plug n Project setup No hassle one step connect and project with USB Ultra HD quality with just one cable HDMI audio video connection EX70 only PC free slideshows and presentations SD card slot and USB thumb drive port EX70 only Quick convenient control Direct Power Off sleep mode Instant Off On Easy picture adjustment ultra flexible Auto Keystone correction and digital ...

Page 10: ... a computer while viewing handout notes and controls on the computer screen EX70 only Carrying case included Using Your Documentation This book contains all the information you need to set up and use your projector Please follow these guidelines as you read through it Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contai...

Page 11: ...mail your questions to Epson support PrivateLine support If you still need help after checking this User s Guide and the sources listed in this section you can use the Epson PrivateLine Support service to get help fast Call 800 637 7661 and enter the PIN on the PrivateLine card Or take advantage of Epson s automated support services 24 hours a day See page 96 for more information presentersonline ...

Page 12: ...cial updates on new accessories products and service Optional Accessories To enhance your use of the projector Epson offers the following optional accessories Product Part number Replacement lamp V13H010L41 Replacement air filter V13H134A13 Universal projector ceiling mount Advanced projector ceiling mount with precision gear High security projector ceiling mount Adjustable suspended ceiling chann...

Page 13: ...onstore com U S sales or www epson ca Canadian sales Distribution amplifier ELPDA01 Image presentation camera ELPDC05 DC 10s document camera V12H162020 ELPDC10S Soft carrying case projector only Soft shoulder case for projector and notebook Wheeled soft carrying case Molded hard shell wheeled carrying case Swiss Gear backpack V12H00160 ELPKS61 ELPKS62 ELPKS58 ELPKS63 Product Part number ...

Page 14: ...14 Welcome ...

Page 15: ...USB storage device or digital camera or project from an inserted SD card EX70 only Follow the instructions in this chapter on Unpacking the projector Positioning the projector Connecting to a computer Connecting to video equipment Connecting an external monitor EX30 and EX50 only Playing sound through the projector Connecting to a digital camera or other USB device EX70 only Inserting an SD card E...

Page 16: ... the equivalent when you need to send the projector to another location See page 83 for transportation instructions If you are moving the projector by hand use the carrying case Projector Remote control PDF manuals and registration CD ROM Power cord VGA computer cable Password Protected sticker Component toVGA video adapter EX30 EX50 only USB cable Carrying case EX70 EX30 EX50 2 AA batteries for r...

Page 17: ...quipment or you can purchase one from Epson See Optional Accessories on page 12 To receive an audio signal you ll need an RCA type audio cable with two male plugs or a stereo mini jack audio adapter cable Positioning the Projector If the projector isn t already installed in the room you re using you ll probably want to place it on a table in front of the screen This lets you stand in the front of ...

Page 18: ...s 4 to 2 cm 50 inches 127 cm 58 to 79 inches 147 to 200 cm 2 8 to 1 4 inches 7 to 4 cm 60 inches 152 cm 70 to 95 inches 177 to 240 cm 3 4 to 1 7 inches 9 to 4 cm 70 inches 178 cm 82 to 110 inches 207 to 281 cm 4 to 2 inches 10 to 5 cm 80 inches 203 cm 93 to 126 inches 237 to 321 cm 4 5 to 2 3 inches 11 to 6 cm 100 inches 254 cm 117 to 158 inches 297 to 402 cm 5 7 to 2 9 inches 14 to 7 cm 150 inche...

Page 19: ...s 324 to 438 cm 2 to 11 3 inches 5 to 29 cm 150 inches 381 cm 192 to 259 inches 487 to 659 cm 3 to 16 9 inches 8 to 43 cm 200 inches 508 cm 256 to 346 inches 651 to 880 cm 4 to 22 6 inches 10 to 57 cm 300 inches 762 cm 385 inches 978 cm 6 inches 15 cm 320 inches 813 cm 411 inches 1043 cm 6 4 inches 16 cm Screen size Projection distance A Wide to Tele Offset B 30 inches 76 cm 33 to 40 inches 84 to ...

Page 20: ...es 91 to 110 cm 0 4 inch 1 cm 40 inches 102 cm 48 to 58 inches 123 to 148 cm 0 5 inch 1 cm 50 inches 127 cm 61 to 73 inches 155 to 186 cm 0 7 inch 2 cm 60 inches 152 cm 73 to 88 inches 186 to 224 cm 0 8 inch 2 cm 80 inches 203 cm 98 to 118 inches 249 to 300 cm 1 1 inches 3 cm 100 inches 254 cm 123 to 148 inches 313 to 376 cm 1 4 inches 3 cm 150 inches 381 cm 185 to 223 inches 471 to 566 cm 2 inche...

Page 21: ...cm 101 to 121 inches 255 to 307 cm 100 inches 254 cm 126 to 152 inches 320 to 385 cm 150 inches 381 cm 190 to 228 inches 482 to 579 cm 200 inches 508 cm 253 to 305 inches 644 to 774 cm 250 inches 635 cm 317 to 381 inches 806 to 968 cm Screen size Projection distance A Wide to Tele 24 inches 61 cm 33 to 40 inches 84 to 102 cm 30 inches 76 cm 42 to 51 inches 106 to 129 cm 40 inches 102 cm 56 to 68 i...

Page 22: ...6 cm 0 8 inch 2 cm 40 inches 102 cm 51 to 62 inches 130 to 156 cm 1 1 inches 3 cm 50 inches 127 cm 64 to 77 inches 163 to 196 cm 1 4 inches 3 cm 60 inches 152 cm 77 to 93 inches 196 to 236 cm 1 6 inches 4 cm 70 inches 178 cm 90 to 109 inches 229 to 276 cm 1 9 inches 5 cm 80 inches 203 cm 103 to 124 inches 263 to 316 cm 2 2 inches 6 cm 100 inches 254 cm 130 to 156 inches 329 to 396 cm 2 7 inches 7 ...

Page 23: ...he distortion see page 44 You can also install the projector in three other viewing setups ceiling projection rear projection onto a semi transparent screen or rear ceiling projection To project from overhead you ll need the optional ceiling mounting hardware see page 12 You ll also need to select the appropriate Projection setting in the projector s Extended menu to orient the image correctly see...

Page 24: ... an audio cable see page 34 You may be able to use your remote control as a wireless mouse when projecting from a computer see page 53 Connecting to the USB Port You can connect a Windows Vista XP or Windows 2000 SP4 computer to the projector s TypeB square USB port and project your computer s display A USB 2 0 connection recommended provides better picture quality and response than USB 1 1 The fi...

Page 25: ...play software If you see a Digital Signature Warning select Continue or Continue Anyway You will see these instructions only the first time you connect After the software is installed you see your computer s current desktop displayed by the projector You can switch the projector to other image sources using the Source Search or Search button on the remote control or the projector 7 You can connect...

Page 26: ...port 2 You may need to change the Input Signal setting in the projector s Signal menu to RGB see page 64 3 You can connect an optional audio cable to play sound through the projector see page 34 4 You may also be able to use the remote control as a wireless mouse see page 53 When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructi...

Page 27: ...deo Source on page 29 If your video player has an S Video connector see Connecting an S Video Source on page 30 If your video player has a component video port three connectors labeled either Y Cb Cr or Y Pb Pr see Connecting a Component Video Source on page 31 If your video player has an RGB video port see Connecting an RGB Video Source on page 32 After connecting video cables you may also want t...

Page 28: ...ssible Connect an HDMI cable to the HDMI connector on your player and the HDMI connector on the projector When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If an HDMI cable was not provided with your video device you can purchase one from an electronics dealer EX70 HDMI port ...

Page 29: ...r 2 If you want to play sound through the projector see page 34 for instructions on connecting an audio cable When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the video cable was not provided with your video device you can purchase one from an electronics dealer Video port E...

Page 30: ...ound through the projector see page 34 for instructions on connecting an audio cable When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the S Video cable was not provided with your video device you can purchase one from Epson see page 12 S Video port EX30 EX50 EX70 ...

Page 31: ...the component end of the cable to the Y Cb Cr or Y Pb Pr connectors on your player 2 Connect the other end of the cable to the Computer Component Video port on your projector 3 You may need to change the Input Signal setting in the projector s Signal menu to Auto see page 64 4 If you want to play sound through the projector see page 34 for instructions on connecting an audio cable When you ve fini...

Page 32: ...deo port on the projector 2 You may need to change the Input Signal setting in the projector s Signal menu to RGB see page 64 3 If you want to play sound through the projector see page 34 for instructions on connecting audio cables When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image EX...

Page 33: ...e First make sure your computer s VGA cable is connected to the projector s Computer Component Video port see page 26 Then connect your monitor to the projector s Monitor Out port as shown note Some LCD monitors may not be able to display the image correctly If you have trouble displaying the image connect a multiscan monitor If you re projecting computer images make sure the computer s refresh ra...

Page 34: ...ect your digital camera USB flash memory drive USB hard drive or multimedia storage viewer such as the Epson P 3000 or Apple iPod to the projector Then you can use the projector s Slideshow function to display images or a presentation See page 55 for details Audio jacks EX30 EX50 EX70 note Use a cable less than 10 feet 3 meters long and connect the camera or other device directly to the projector ...

Page 35: ...orange and then green when a USB device is connected 4 If you are not connected to another image source the Slideshow program appears If you are connected to another image source press the Slideshow button on the remote control to start the Slideshow program 5 See page 55 for instructions on controlling the slideshow 6 When you re finished press Esc and select Exit to exit the Slideshow before tur...

Page 36: ...ush it all the way into the projector s SD slot The indicator light beside the slot comes on or flashes when the SD card is in use Do not remove the card when the light is flashing 3 If you are not connected to another image source the Slideshow program appears If you are connected to another image source press the Slideshow button on the remote control to start the Slideshow program 4 See page 55...

Page 37: ... on any connected computer or video equipment before starting the projector so it can automatically detect and display the image source If you turn on the projector first or have multiple pieces of connected equipment you may have to select the image source manually see page 42 Follow these steps to turn on the projector 1 Open the A V Mute slide lens cover ...

Page 38: ...38 Setting Up the Projector 2 Plug one end of the power cord into the projector and the other end into an electrical outlet The Ppower light turns orange Power light ...

Page 39: ... setup The projector starts up automatically when you plug it in or turn it on with a wall switch You don t have to press the Ppower button Follow these steps to enable Direct Power On 1 Press the Menu button on the remote control or projector then select the Extended menu and press Enter 2 Choose Operation and press Enter Power button EX30 EX50 Power button EX70 warning Never look into the lens w...

Page 40: ... turn it off press any other button 2 Press the Ppower button again The projection lamp turns off and the projector beeps twice You can then unplug the power cord If you want to turn the projector on again make sure the orange Ppower light is not flashing then press the Ppower button note Lamp life results will vary depending upon mode selected environmental conditions and usage Turn off this prod...

Page 41: ...2 41 2 Displaying and Adjusting the Image Follow the guidelines in this chapter for Selecting an image source Adjusting the image ...

Page 42: ...EX50 press the Source Search button on the remote control or the projector until you see the image you want to project On the EX70 press the Search button or one of the Source buttons on the remote control or press the Source Search button on the projector If you still can t see an image or can t project the same image that is on your notebook or computer screen see page 89 for solutions You can a...

Page 43: ...d to fine tune the image and or sound see Chapter 5 Adjusting the Position of the Image If the image is too low on the screen you can use the front adjustable foot to raise it 1 Press the foot release lever up and lift the front of the projector 2 Once the image is positioned where you want it release the lever to lock the foot in position 3 If the image is tilted or you need to fine tune the heig...

Page 44: ...y need to correct the image shape The EX50 and EX70 projectors include an Auto Keystone function that detects and corrects vertical keystone distortion up to 11 It takes about one second after the projector starts for the image to be corrected If your image is still distorted or you are using the EX30projector do one of the following Press the appropriate keystone correction button on the projecto...

Page 45: ...reduce the image turn the zoom ring EX30 to enlarge or reduce the image press the Wide enlarge or Tele reduce button on the projector s control panel You can also use the Zoom setting in the projector s Settings menu see page 65 for instructions If the image still isn t large enough you may need to move the projector farther away from the screen You can also use the E Zoom buttons on the remote co...

Page 46: ...ct from one of these Color Mode options Game Brightest mode for video games or TV in a bright room Presentation For color presentations in a bright room Text For black and white presentations in a bright room Theatre For natural toned movies in a darkened room Photo For vivid high contrast still images in a bright room only available when the source is set to Computer or USB or Slideshow EX70 only...

Page 47: ...onent Video port only Displays images using the full projection area and maintains the aspect ratio of the image Choose this setting to automatically resize the image and make the best use of the display area 4 3 Displays images using the full projection area at an aspect ratio of 4 3 16 9 Converts the aspect ratio of the image to 16 9 4 3 ratio images are elongated horizontally to fit EX70 Auto H...

Page 48: ... to 16 9 4 3 ratio images are elongated horizontally to fit Zoom Displays images using the full width of the projection area and maintains the aspect ratio of the image The image may be cut off on the top and bottom depending on its aspect ratio Full Displays images using the full width of the projection area but does not retain the aspect ratio 4 3 ratio images are elongated horizontally Through ...

Page 49: ...m can be accessed using the remote control which lets you operate the projector from anywhere in the room up to 19 7 feet 6 meters away This chapter covers Using the remote control Controlling the picture and sound Operating your computer with the remote control Presenting a slideshow from a USB device or SD card EX70 only ...

Page 50: ...off the picture and sound freeze the action zoom in on the picture and adjust the volume Turning Off the Picture and Sound Press the A V Mute button on the remote control or close the A V Mute slide on the projector to turn off the image and sound and darken your screen This is useful if you want to temporarily re direct your audience s attention without the distraction of a bright screen note If ...

Page 51: ... the remote control to stop the action in your video or computer image The image freezes but the sound continues To restart the action press the Freeze button again Zooming In on Your Image You can zoom in on a portion of the image using the E Zoom buttons on the remote control 1 Press the E Zoom button on the remote control You see a crosshair indicating the center of the zoom in area 2 Use the a...

Page 52: ... button to decrease it On the EX50 projector you can also press the or button on the projector s control panel To change the volume on the EX70 projector press the or button on the remote control or on the projector s control panel You can also adjust the volume using the projector s menu system See page 65 note You cannot use the Progressive feature see page 63 while you are using E Zoom Volume b...

Page 53: ...sentation slides using the Page Up or Page Down buttons Use the buttons as you would a wireless mouse by pressing the arrow Enter and Esc buttons Before you can use one of these functions you must connect a USB cable to the USB TypeB port on the projector see page 24 and select the function you want to use see page 54 note You can use the remote control as a wireless mouse only when projecting fro...

Page 54: ...B Type B setting on the Extended menu see page 66 Then you can control your presentation as follows Use the arrow buttons to move the pointer on the screen Press the Enter button once to left click or twice to double click Press the Esc button to right click To drag and drop hold down the Enter button Then use the arrow buttons to drag the object When it s where you want it release the Enter butto...

Page 55: ... presentation You can switch the display from the device displaying the slideshow to another source using the Search button or one of the specific Source buttons on the remote control To return to the Slideshow source press Search and select Slideshow or simply press the Slideshow button Starting a Slideshow 1 Connect a USB device to the projector s USB TypeA port see page 34 or insert a compatibl...

Page 56: ...ote control to highlight the device you want to present from then press the Enter button 4 If you need to select a subfolder on your device press the arrow buttons to highlight the folder and press Enter 5 To display an individual image press the arrow buttons to highlight it and press Enter To display additional image files press the l or r arrow button note To rotate a displayed image press the ...

Page 57: ...If all the images in a folder do not fit on the Slideshow screen highlight Next page and press Enter to display the next screen full of images or select Previous page to select the previous screen To exit the slideshow press Esc select Exit and press Enter Selecting Slideshow Display Options To select slideshow options or add special effects follow these steps 1 Highlight Option at the bottom of t...

Page 58: ...e order Sort order In Ascending sorts the files first to last In Descending sorts the files last to first Continuous play On displays a slideshow continuously Off displays a slideshow one time through Screen switching time No does not switch file display automatically 1Sec to 60Sec displays files for the selected time and switches them automatically Effect Wipe transitions between images with a wi...

Page 59: ...een menus to adjust the image sound and other features This chapter covers the following information Using the menu system Adjusting the image Adjusting signal settings Customizing projector features Customizing power and operation Using the projector security features ...

Page 60: ...ress the Enter button to select it 3 Once you ve selected the menu use the arrow buttons to scroll through the list of options Some of the options may be grayed out or unavailable depending on the selected source 4 After highlighting the option you want to adjust use the arrow buttons to change the setting In some cases you may have to press the Enter button to view a sub screen Press the left or ...

Page 61: ...u to adjust the brightness sharpness color tint contrast and Auto Iris settings 1 Press the Menu button on the projector or remote control and select the Image menu You see a screen similar to one of these note When you select Reset All in the Reset menu it does not reset the Input Signal User s Logo Language or Lamp Hours settings note If you are using the HDMI port EX70 only you see the menu on ...

Page 62: ...int the image bluer or Low to tint it redder default setting is Medium Not available if sRGB is selected as the Color Mode setting Color Adjustment Adjusts the color values Select Red Green Blue to adjust red green and blue hue and saturation values Not available if sRGB is selected as the Color Mode setting Auto Iris Automatically adjusts the projected luminance according to the brightness of the...

Page 63: ... see a screen similar to one of those below The settings will be different depending on the source you are projecting from 2 Adjust the desired options as needed Auto Setup Leave this setting On to automatically optimize computer images Turn it off if you want to save adjustments you have made to the Tracking Sync and Position settings Resolution Set to Auto to have the projector automatically ide...

Page 64: ...ting select the setting for the type of equipment you ve connected to the Computer Component Video port Choose RGB for a computer or RGB video connection or Auto for a video player that outputs a component video signal with connectors labeled Y Cb Cr or Y Pb Pr Video Signal composite or S Video signals only Select the setting for the type of equipment you ve connected to the Video port Leave this ...

Page 65: ...s for keystone distortion when the projector is tilted upward or downward This feature is available only when the projector is set for front projection enabled by default Zoom EX30 only Adjusts the image size from Wide larger to Tele smaller Control Panel Lock Lets you disable all of the buttons on the projector or all of the buttons except the Ppower button See page 72 for more information Bright...

Page 66: ...ed User s Logo Create a custom startup screen as described on page 70 Projection Select Front to project from the front of a screen Front Ceiling when the projector is mounted upside down from the ceiling Rear to project from behind onto a transparent screen or Rear Ceiling to project from behind when the projector is mounted upside down from the ceiling Operation Direct Power On Enable if you wan...

Page 67: ...want to use the USB port Select USB Display to use the USB port to project computer images Select Page Up Down to use the remote control to advance PowerPoint slides Select Wireless Mouse to use the remote control buttons like a wireless mouse See page 53 for restrictions and details Language Select a language to use for the projector menus Using the Projector Security Features To prevent unauthor...

Page 68: ...uthorized use of the projector After the projector is plugged in and turned on you must enter a password to use the projector Select On press Enter then press Esc to return to the Password Protect screen User s Logo Protect Prevents your custom screen see page 70 display and User s Logo settings in the Extended menu from being changed Select On press Enter then press Esc to return to the Password ...

Page 69: ... digit password EX30 or EX50 Use the numeric keypad to enter a four digit password The password screen closes and projection begins If projection does not begin check the following If the password is not correct you see a message prompting you to re enter the password If you enter an incorrect password three times in succession you see an error code with the message The projector s operation will ...

Page 70: ...button The image can be a company logo slogan photograph or any other image you want to use Capturing the Image Start by displaying the image you want to use from either a computer or video source such as a DVD player or digital camera Then follow these steps to capture the image and transfer it to the projector 1 Press the Menu button on the remote control highlight the Extended menu and press En...

Page 71: ...exit Choosing When to Display the Image After your image is saved you can set it to display as the startup screen the screen you see when there s no signal or the screen you see when you press the A V Mute button see page 50 1 Press the Menu button highlight the Extended menu and press Enter 2 Select Display and press Enter 3 Choose from these display options Set Display Background to Logo to disp...

Page 72: ...ter button 3 Select Full Lock to lock all projector buttons or Partial Lock to lock all buttons except the Ppower button and press Enter 4 Select Yes and press Enter to confirm the setting 5 Press the Menu button to exit To disable the Control Panel Lock function select Off in the Control Panel Lock menu Or press and hold the Enter button on the projector s control panel for seven seconds A messag...

Page 73: ...n below to secure the projector to a table or ceiling mount Kensington security slot The security slot located on the side of the projector is compatible with the MicroSaver security systems manufactured by Kensington You can purchase this lock from Epson see page 12 Security cable attachment Kensington security slot ...

Page 74: ...74 Fine Tuning the Projector ...

Page 75: ...vicer This chapter covers the following Cleaning the lens Cleaning the projector case Cleaning the air filter Replacing the air filter Replacing the lamp Replacing the remote control batteries Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projector except the lamp cover Dangerous electrical voltages i...

Page 76: ...includes an air filter to ensure the best performance If dust collects on the air filter clean it as described here Dust clogs prevent proper ventilation and can cause overheating which can damage the projector 1 Turn off the projector and unplug the power cord 2 Remove dust from the air filter using a small vacuum cleaner designed for computer or office equipment or gently clean the vent with a s...

Page 77: ...u repeatedly see a projected message telling you to clean or replace it Contact your dealer or call Epson at 800 GO EPSON 800 463 7766 to obtain a new air filter Request part number V13H134A13 1 Turn off the projector and unplug the power cord 2 Slide the air filter out of its slot as shown 3 Slide the new air filter into the slot until it clicks into place note Air filters contain polycarbonate A...

Page 78: ...quest part number V13H010L41 Follow these steps to replace the lamp 1 Turn off the projector and after the projector beeps twice unplug the power cord 2 Let the projector cool for at least an hour if it has been on The lamp is extremely hot immediately after use note Turn off this product when not in use to prolong the life of the projector Lamp light warning Let the lamp cool fully before replaci...

Page 79: ... 4 Loosen the two screws holding the lamp in place you can t remove them 5 Hold the lamp as shown and pull it straight out Loosen but don t remove these screws note The lamp s in this product contain mercury Please consult your state and local regulations regarding disposal or recycling Do not put in the trash ...

Page 80: ... 8 Reset the lamp timer as described in the next section Resetting the Lamp Timer After you replace the lamp you need to reset the lamp timer using the projector s menu system 1 Press the Menu button on the remote control or on the projector s control panel You see the main menu note Tighten the lamp cover securely so you do not receive a lamp cover error when you turn the projector back on ...

Page 81: ...utton and highlight the Info menu You see a screen like this The life span of the lamp is about 3000 hours if the Brightness Control setting in the Settings menu is set to High default and 4000 hours if the Brightness Control setting is set to Low Make sure you have a spare lamp handy if the usage hours on this menu are close to the life span of your lamp note The information displayed depends on ...

Page 82: ... batteries take the following precautions Replace the batteries as soon as they run out If the batteries leak wipe away battery fluid with a soft cloth If fluid gets on your hands wash immediately Do not expose batteries to heat or flame Dispose of used batteries according to local regulations Do not use batteries other than those specified in this User s Guide and do not use batteries of differen...

Page 83: ...not have the original packaging use equivalent materials placing plenty of cushioning around the projector When transporting the projector a long distance first place it in a hard shell shipping case then pack it in a firm box with cushioning around the case Close the A V Mute slide lens cover If an SD card is installed or a USB device is connected remove it from the projector EX70 only Return the...

Page 84: ...84 Maintaining the Projector ...

Page 85: ...pport for problems you can t solve yourself The following information is included Using the projector s on screen help system What to do when the projector s status lights flash Solving projector operation problems Solving problems with the image or sound Solving problems with the remote control Contacting technical support ...

Page 86: ...he remote control or on the projector You see the Help menu 2 Use the arrow buttons on the remote control or the projector to highlight menu items 3 Press the Enter button on the remote control or the projector to select the menu item and read the solutions 4 To exit the help system press the Help button If none of the suggestions solve your problem see additional solutions to problems in the foll...

Page 87: ... projector s status Refer to the following tables for a complete description of the projector s status lights Temperature light Lamp light Power light Power light status P Power light status Description Flashing green The projector is warming up Wait for the image to appear Green The projector is operating normally Orange The projector is in sleep or standby mode You can unplug it or press the P p...

Page 88: ...nues to overheat after you clean the air filter stop using the projector disconnect the power cord and contact Epson for help as described on page 96 Warning Except as specifically explained in this User s Guide do not attempt to service this product yourself P Flashing red Off Flashing red The projector has an internal problem Stop using the projector disconnect the power cord and contact Epson f...

Page 89: ...the Control Panel Lock function has been enabled you can t use the buttons on the projector Try using the remote control instead or press and hold the projector s Enter button for seven seconds to release the lock see page 72 Solving Problems With the Image or Sound No image appears on the screen Check that the Ppower light is green not flashing and that the A V Mute slide is open Also press the A...

Page 90: ...r pressing the button Make sure the power for your connected equipment is turned on If you re using a PC notebook Hold down the Fn key on the keyboard and press the function key that lets you display on an external monitor It may have an icon such as or it may be labelled CRT LCD Allow a few seconds for the projector to sync up after pressing it Check your notebook s manual or online help for deta...

Page 91: ...tings Only part of the computer image is displayed Press the Auto button on the remote control or the Enter button on the projector Make sure the image Position setting is correct in the Signal menu See page 64 for more information Press the Aspect button on the remote control EX70 only or select the correct Aspect setting from the Signal menu See page 47 for details on the available options Press...

Page 92: ...al may be split between the computer and the projector If you notice a decline in the projected image quality when the image is displayed simultaneously on your notebook computer and the projector turn off the notebook s LCD display Make sure the correct input signal is selected in the Signal menu see page 64 If you re using a composite S Video or component video source with 480i signals turn on t...

Page 93: ...tracking and sync settings as described in the next section You see vertical bands or the image still looks blurry after trying the solutions in the previous section If you re projecting from a computer and displaying an image that contains a lot of fine detail you may notice vertical bands or some of the characters may look heavy or blurred Press the Auto button on the remote control or the Enter...

Page 94: ...adjusting the Color Saturation Color Temp and Tint settings on the Image menu Try adjusting the Brightness and Contrast settings on the Image menu Try adjusting the Brightness Control setting see page 65 Check your computer display settings to correct the color balance The projector s lamp may need to be replaced See page 78 for instructions Make sure the correct input signal is selected in the Si...

Page 95: ...reen or via the volume control function keys If you re using a DVD player or other video source make sure the cables are connected correctly as described on page 34 Nothing appears on an external monitor EX30 and EX50 only The only images that can be displayed on an external monitor are computer images connected through the Computer Component Video port see page 33 Solving Problems With the Remote...

Page 96: ...EX50 or EX70 You can download utilities and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Visit Presenters Online to access tips templates and training for developing successful presentations Speak to a Support Representative To use the Epson PrivateLine Support service call 800 637 7661 and enter the PIN on the included Epson PrivateLine Support card This i...

Page 97: ...duct serial number located on the projector Proof of purchase such as a store receipt and date of purchase Computer or video configuration Description of the problem Purchase Supplies and Accessories You can purchase screens and other accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales ...

Page 98: ...98 Solving Problems ...

Page 99: ...8 million colors Light output brightness EX30 EX50 High mode White light output 2200 lumens ISO 21118 standard Color light output 2200 lumens Low mode White light output 1750 lumens ISO 21118 standard Color light output 1750 lumens EX70 High mode White light output 2000 lumens ISO 21118 standard Color light output 2000 lumens Low mode White light output 1590 lumens ISO 21118 standard Color light o...

Page 100: ...enu see page 61 Image size EX30 4 3 image 23 to 350 inches 58 4 to 889 cm EX50 4 3 image 30 to 300 inches 76 2 to 762 cm EX70 16 10 image 27 to 270 inches 69 to 685 8 cm Projection distance EX30 4 3 image 34 to 412 inches 87 to 1047 cm EX50 4 3 image 33 to 412 inches 84 to 1047 cm EX70 16 10 image 33 to 412 inches 84 to 1047 cm Projection methods Front rear upside down ceiling mount Internal sound...

Page 101: ...ife Approx 3000 hours High Brightness mode Approx 4000 hours Low Brightness mode Part number V13H010L41 Remote Control Range 19 7 feet 6 meters Batteries 2 Alkaline AA Dimensions Height 3 6 inches 92 mm not including feet Width 12 9 inches 327 mm Depth 9 6 inches 245 mm Weight without lens EX30 6 lb 2 7 kg EX50 6 2 lb 2 8 kg EX70 6 2 lb 2 8 kg note Lamp life results will vary depending upon mode s...

Page 102: ... F 5 to 35 C Storage 14 to 140 F 10 to 60 C Humidity non condensing Operating 20 to 80 RH Operating altitude 0 to 7500 ft 0 to 2286 m over 4921 ft 1500 m enable High Altitude mode in the Extended menu see page 66 Safety and Approvals United States FCC 47CFR Part 15B Class B DoC UL60950 1 First Edition cTUVus Mark Canada ICES 003 Class B CSA C22 2 No 60950 1 Pixelworks DNX ICs are used in this proj...

Page 103: ...ter s documentation for details EX30 EX50 Computer component video composite video and S Video Mode Refresh rate Hz Resolution VGA EGA 70 640 350 VGA 60 VESA 72 VESA 75 VESA 85 60 72 75 85 640 480 640 360 640 480 640 360 640 480 640 360 640 480 640 360 SVGA 56 SVGA 60 SVGA 72 SVGA 75 SVGA 85 56 60 72 75 85 800 600 800 450 800 600 800 450 800 600 800 450 800 600 800 450 800 600 800 450 XGA 60 XGA 7...

Page 104: ...TSC NTSC 4 43 PAL N PAL M PAL PAL 60 SECAM 60 60 50 50 60 60 50 720 480 720 360 720 480 720 360 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 SDTV 480i SDTV 576i SDTV 480p SDTV 576p HDTV 720p HDTV 1080i 60 50 60 50 60 50 60 50 720 480 720 360 720 576 720 432 720 480 720 360 720 576 720 432 1280 720 1920 1080 Computer component video composite video and S Video Mod...

Page 105: ... XGA 70 XGA 75 XGA 85 60 70 75 85 1024 768 1024 576 1024 768 1024 576 1024 768 1024 576 1024 768 1024 576 SXGA1 70 SXGA1 75 SXGA1 85 SXGA1 100 70 75 85 100 1152 864 1152 864 1152 864 1152 864 WXGA 60 WXGA 75 WXGA 85 60 75 85 1280 800 1280 800 1280 800 SXGA2 60 SXGA2 75 SXGA2 85 60 75 85 1280 960 1280 960 1280 960 SXGA3 60 SXGA3 75 SXGA3 85 60 75 85 1280 1024 1280 1024 1280 1024 WXGA1 60 WXGA2 60 6...

Page 106: ...24 1024 768 1024 768 1152 870 NTSC NTSC 4 43 PAL N PAL M PAL PAL 60 SECAM 60 60 50 50 60 60 50 720 480 720 360 720 480 720 360 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 720 576 720 432 SDTV 480i SDTV 576i SDTV 480p SDTV 576p HDTV 720p HDTV 1080i 60 50 60 50 60 50 60 50 720 480 720 360 720 576 720 432 720 480 720 360 720 576 720 432 1280 720 1920 1080 Computer component video ...

Page 107: ... 640 360 SVGA 60 800 600 XGA 60 1024 768 SXGA SXGA 60 60 1280 960 1280 1024 SXGA 60 1400 1050 UXGA 60 1600 1200 SDTV 480i SDTV 576i SDTV 480p SDTV 576p HDTV 720p HDTV 1080i HDTV 1080p 60 50 60 50 60 50 60 50 60 50 720 480 720 360 720 576 720 432 720 480 720 360 720 576 720 432 1280 720 1920 1080 1920 1080 ...

Page 108: ...108 Technical Specifications ...

Page 109: ...u use a ceiling mount and apply adhesives to the mount to prevent the screws from loosening or if you use lubricants or oils on the projector the projector case may crack and the projector may fall from its ceiling mount This could cause serious injury to anyone under the mount and could damage the projector When installing or adjusting a ceiling mount do not use adhesives to prevent the screws fr...

Page 110: ...o may cause an unstable display and could lead to projector damage Do not store the projector outside the required temperature range of 14 to 140 F 10 to 60 C or in direct sunlight for long periods of time Doing so may cause damage to the case Do not touch the plug during an electrical storm Otherwise you may receive an electric shock Unplug the projector when it will not be used for extended peri...

Page 111: ...d or damaged by heat near the exhaust vents Do not bring your hands or face close to the vents while projection is in progress Before you move the projector make sure its power is turned off the plug is disconnected from the outlet and all cables are disconnected Never try to remove the lamp immediately after use because it will be extremely hot Before removing the lamp turn off the power and wait...

Page 112: ...ing antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interf...

Page 113: ... Brightness Control setting 65 78 81 Brightness setting 62 C Cables audio 34 component to VGA 12 27 31 composite 27 29 HDMI 28 illustrations 16 ordering 12 to 13 security 73 S Video 12 30 USB 16 24 to 26 34 to 35 VGA 26 32 Capturing image 70 to 71 Carrying cases 10 13 16 83 Ceiling mount 12 23 Chalkboard projecting on 46 Cleaning air filter 76 to 77 lens 76 projector case 76 Color correcting 46 61...

Page 114: ...image 45 Freeze button 51 Full aspect setting 48 G Game color mode 46 H HDMI cable 28 HDMI Video Range setting 64 HDTV images video formats 107 Height of image adjusting 43 Help system using 86 Help Epson 11 96 to 97 High Altitude mode 67 88 102 I Image adjusting 43 to 48 61 to 62 blurry 93 capturing and saving in projector 70 to 71 correcting shape 44 to 45 65 92 fitting on screen 63 91 to 92 hei...

Page 115: ...3 Mouse using remote control as 53 to 54 N No Signal message 90 to 91 Noise level 101 Normal aspect setting 48 Not Supported message 91 Num button 69 Numeric keypad using 69 O Optical aspect ratio 47 to 48 100 Options for projector 12 to 13 P Page Up Page Down buttons 53 to 54 Page Up Down setting 54 67 Password Protect sticker 16 protection 68 to 70 request code 69 Photo color mode 46 Picture sou...

Page 116: ...0 Replacing lamp 78 to 81 Request code password 69 Resetting lamp timer 80 to 81 Resetting menu options 61 Resize image 47 to 48 Resolution 47 to 48 91 99 Resolution setting 63 S Safety instructions 109 to 111 specifications 102 Saturation setting 62 Screen distance from projector 18 to 19 100 ordering 12 to 13 startup screen creating 70 to 71 Screen image see Image Screen distance from projector ...

Page 117: ...ms 89 to 95 no signal 90 to 91 projector problems 85 to 97 remote control problems 95 tapered image 44 to 45 Turning off picture using A V Mute 50 Turning off projector 40 U Unpacking projector 16 USB cable 16 24 to 26 34 to 35 connecting external device 34 to 35 connecting for display 24 to 26 selecting TypeB port usage 53 67 User s Logo creating 70 to 71 display settings 71 V VCR connecting 27 t...

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