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Epson EPL-N3000, Reference Manual

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Epson EPL-N3000 Reference Manual Download Page 330

Troubleshooting

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For users in the Philippines

To obtain technical support as well as other after sales services, 
users are welcome to contact the Epson Philippines Corporation 
at the telephone and fax numbers and e-mail address below:

World Wide Web (

http://www.epson.com.ph

)

Information on product specifications, drivers for download, 
Frequently Asked Questions (FAQ), and E-mail Enquiries are 
available.

Epson Helpdesk (Phone: (63) 2-813-6567)

Our Hotline team can help you with the following over the phone:

❏

Sales enquiries and product information

❏

Product usage questions or problems

❏

Enquiries on repair service and warranty

Phone:

(63) 2-813-6567

Fax:

(63) 2-813-6545

E-mail:

[email protected]

Summary of Contents for EPL-N3000

Page 1: ... Network Guide Provides network administrators with information on both the printer driver and network settings You need to install this guide from the software installation CD to your computer s hard disk before referring it Paper Jam Guide PDF guide Provides you with solutions for paper jam problems about your printer you may need to refer to on a regular basis We recommend printing this guide a...

Page 2: ...o this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION ...

Page 3: ...rnational Typeface Corporation and may be registered in some jurisdictions Antique Olive is a trademark of Fonderie Olive Helvetica Palatino Times Univers Clarendon New Century Schoolbook Miriam and David are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions HP ...

Page 4: ... 7 Adobe PostScript 3 Mode 7 High quality printing 7 EPSON Quick Fuser Technology 8 Wide variety of fonts 8 Toner save mode 8 Reserve Job function 8 Duplex printing 9 HDD Form Overlay function 9 Resolution Improvement Technology RITech 9 Various Printing Options 10 Duplex printing 10 Fit to page printing 11 Pages per sheet printing 11 Watermark printing 12 Overlay printing 13 Using the Reserve Job...

Page 5: ... Thick paper Extra thick paper 32 Transparencies 32 Loading a custom paper size 33 Chapter 3 Using the Standard Printer Software About the Printer Software 35 Accessing the printer driver 35 Making Changes to Printer Settings 36 Making the print quality setting 36 Resizing printouts 36 Modifying the print layout 39 Using a watermark 40 Using an overlay 45 Using HDD form overlay 51 Printing with th...

Page 6: ...oftware 83 Uninstalling the printer driver 83 Uninstall the USB device driver 86 Chapter 4 Using the PostScript Printer Software Windows About the PostScript Printer Driver 89 System requirements 89 Using the PostScript Printer Driver with Windows 90 Windows Me 98 and 95 users 90 Windows NT 4 0 users 102 Windows XP and 2000 users 112 Using online help 123 Reserve Job function 123 Using AppleTalk u...

Page 7: ...sette Unit A4 191 Duplex Unit 195 Stacker 199 Memory Module 204 Hard Disk Drive 210 Interface Cards 217 Chapter 8 Replacing the Consumable Product Precautions During Replacement 221 Replacement Messages 222 Imaging Cartridge 223 Fuser Unit 228 Cleaning the Printer 233 Cleaning the pickup roller 234 Transporting the Printer 237 Chapter 9 Troubleshooting Clearing Jammed Paper 243 Precautions for cle...

Page 8: ...mages print unevenly 267 Toner smudges 268 Areas are missing in the printed image 268 Completely blank pages are output 269 The printed image is light or faint 270 The non printed side of the page is dirty 270 Memory Problems 271 Print quality decreased 271 Insufficient memory for current task 271 Insufficient memory to print all copies 272 Paper Handling Problems 272 Paper does not feed properly ...

Page 9: ...tton 307 Using the Reset menu 307 Contacting Customer Support 307 For users in Latin America 308 For users in Australia 309 For users in Singapore 310 For users in Thailand 311 For users in Indonesia 311 For users in Hong Kong 313 For users in Malaysia 314 For users in India 315 For users in the Philippines 317 Appendix A Technical Specifications Paper 319 Available paper types 319 Paper that shou...

Page 10: ... Safety Instructions 337 Power On Off Cautions 338 Appendix B Functions of the Control Panel Using the Control Panel Menus 339 When to make control panel settings 339 How to access the control panel menus 339 Printing and Deleting Reserve Job Data 341 Using the Quick Print Job Menu 341 Using the Confidential Job Menu 342 Control Panel Menus 343 Control panel menu summary 343 Information Menu 345 T...

Page 11: ...nd FX modes 379 I239X mode 380 PS 3 mode 381 Printing font samples 381 Adding More Fonts 381 Selecting Fonts 382 Downloading Fonts 383 Installing PostScript Screen Fonts 383 EPSON Font Manager 384 System requirements 384 Installing EPSON Font Manager 384 EPSON BarCode Fonts 386 System requirements 387 Installing EPSON BarCode Fonts 388 Printing with EPSON BarCode Fonts 390 BarCode Font specificati...

Page 12: ...rnational character sets for ISO 410 In the ESC P 2 or FX Modes 411 International character sets 413 Characters available with the ESC command 413 In the I239X Emulation Mode 414 In the EPSON GL 2 Mode 414 Appendix E PostScript Font Samples Glossary Index Appendix F Notice for Windows XP Users ...

Page 13: ...xii ...

Page 14: ... 1 1 1 1 1 1 1 1 1 1 Chapter 1 Getting to Know Your Printer Printer Parts Front view face down tray top cover locking clip jpaper support ipower switch standard lower paper cassette MP tray paper indicator control panel right side cover ...

Page 15: ...nter Rear view Inside the printer paper path lever Type B interface card slot cover Ethernet interface connector parallel interface connector USB interface connector AC inlet cover B upper option cover cover A imaging cartridge ...

Page 16: ...c d e Back button Up button Enter button Down button Use these buttons to access the control panel menus where you can make printer settings and check the status of consumable products For instructions on how to use these buttons see Using the Control Panel Menus on page 339 f Error light On or flashes when an error is detected a b c d e f g j i h ...

Page 17: ...sary procedures to clear the error and then press this button to switch the printer to ready status Note When the error light is flashing the printer may automatically switch to ready status if you set the Auto Continue to ON with the control panel menu See Setup Menu on page 352 for more information h Ready light On when the printer is ready indicating that the printer is ready to receive and pri...

Page 18: ...heet Paper Cassette Unit A4 on page 191 Duplex Unit C12C802101 The Duplex Print Unit provides for automatic printing on both sides of the paper For details see Duplex Unit on page 195 Stacker C12C802111 This unit provides the offset function The printouts are output in offset stacks The Stacker can stack up to 500 sheets of paper For details see Stacker on page 199 j Cancel Job button Press once t...

Page 19: ...you to print complex and graphics intensive documents For details see Memory Module on page 204 Note Make sure that the DIMM you purchase is compatible with EPSON products For details contact the store where you purchased this printer or an EPSON qualified service representative Interface Card You can install various optional interface cards to supplement your printer s built in parallel USB and E...

Page 20: ... high quality output The main features are described below Adobe PostScript 3 Mode The printer s Adobe PostScript 3 Mode provides you with the ability to print documents formatted for PostScript printers Seventeen scalable fonts are included IES Intelligent Emulation Switch and SPL Shared Printer Language support allow the printer to switch between the PostScript mode and other emulations as print...

Page 21: ...ssional looking documents Toner save mode To reduce the amount of toner used in printing documents you can print rough drafts using the Toner Save mode Reserve Job function The Reserve Job function let you store a print job on the printer s Hard Disk Drive and reprint it directly from the printer s control panel at any time without using your computer You can also print one copy in order to verify...

Page 22: ...ay on page 51 Note You need an optional Hard Disk Drive installed in your printer in order to use the HDD Form Overlay function For instructions on installing the Hard Disk Drive see Hard Disk Drive on page 210 You can not use the HDD Form Overlay function with the PostScript driver Resolution Improvement Technology RITech Resolution Improvement Technology RITech is an original EPSON printer techn...

Page 23: ...y different types of paper Choose to use the appropriate one according to your printing needs Duplex printing Lets you print on both sides of paper See Duplex Unit on page 195 and Printing with the Duplex Unit on page 54 for details Note You need the optional Duplex Print Unit installed in your printer in order to use this printing option See Duplex Unit on page 195 for instructions ...

Page 24: ... Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected See Resizing printouts on page 36 for details Pages per sheet printing Lets you print two or four pages on a single sheet See Modifying the print layout on page 39 for details ...

Page 25: ...g to Know Your Printer Watermark printing Lets you print a text or image as a watermark on your printout For example you can put Confidential on an important document See Using a watermark on page 40 for details ...

Page 26: ...printing other documents See Using an overlay on page 45 for details Note The overlay printing is not available in the PostScript 3 mode Using the Reserve Job function Lets you print jobs that you stored in the printer s Hard Disk Drive later directly from the printer s control panel See Duplex Unit on page 195 and Using the Reserve Job Function on page 58 for details ...

Page 27: ...14 Getting to Know Your Printer Note You need the optional Duplex Print Unit installed in your printer in order to use this printing option See Duplex Unit on page 195 for instructions ...

Page 28: ...Type Paper Size Capacity Plain paper A4 A5 Letter LT B5 Half Letter HLT Executive EXE Legal LGL Government Letter GLT Government Legal GLG F4 Custom size paper 76 2 127 0 mm minimum 215 9 355 6 mm maximum Up to 150 sheets 75 g m Total thickness 17 5 mm maximum Envelopes Monarch MON C10 DL C5 C6 IB5 Up to 20 envelopes Total thickness 17 5 mm maximum Labels A4 Letter LT Up to 100 sheets ...

Page 29: ...er Type Paper Size Capacity Plain paper A4 A5 Letter LT B5 Executive EXE Legal LGL Government Legal GLG Up to 550 sheets Total thickness 59 4 mm maximum Envelopes Monarch MON C10 DL C5 C6 IB5 Up to 80 sheets Total thickness 49 4 mm maximum Labels A4 Letter LT Up to 290 sheets Total thickness 49 4 mm maximum Transparencies A4 Letter LT Up to 100 sheets Total thickness 12 4 mm maximum Thick paper Ex...

Page 30: ...r driver Paper Type Paper Size Capacity Plain paper A4 A5 Letter LT B5 Executive EXE Legal LGL Government Legal GLG Up to 550 sheets Total thickness 59 4 mm maximum Envelopes Monarch MON C10 DL C5 C6 IB5 Up to 80 sheets Total thickness 49 4 mm maximum Labels A4 Letter LT Up to 290 sheets Total thickness 49 4 mm maximum Transparencies A4 Letter LT Up to 100 sheets Total thickness 12 4 mm maximum Th...

Page 31: ...ource containing the appropriate size of paper automatically select Auto Selection in the printer driver or Auto using the printer s control panel The printer will search for a paper source containing the specified paper size in the following order Standard configuration MP Tray Lower Cassette 1 Note If you make paper size settings or paper source settings in your application these settings may ov...

Page 32: ...T LGL GLG EXE paper can be fed automatically with the standard or optional lower cassettes Other paper sizes can be fed when the specified cassette is set for the paper source Manually feeding paper Manual feeding is similar to normal paper feeding except that you need to press the N Start Stop button to start printing You can either choose to press the N Start Stop button once to start printing a...

Page 33: ...lly one by one To feed only the first page manually leave the check box unchecked 4 Select the correct paper size from the Paper Size list 5 If paper of the selected size is already loaded proceed to the next step Otherwise removeany paper remaining in the tray Load a sheet or a stack of the selected size paper with the printable side up Adjust the paper guide to the size of the paper you are load...

Page 34: ...ray Face down tray Face up tray Installing the Face up tray Follow these steps to install the face up tray Paper size All types of paper that are supported can be used Paper type 76 2 127 0 mm to 215 9 355 6 mm Capacity Up to 500 sheets of plain paper ...

Page 35: ...p tray into the holes at the back of the printer 2 Push up the lever and pull out the extension tray Paper type All types of paper that are supported can be used Paper size 76 2 127 0 mm to 215 9 297 0 mm Capacity Up to 70 sheets of plain paper Up to 10 mm thickness ...

Page 36: ...arious paper sizes and media types See MP tray on page 15 for details For information on the paper sizes and types supported by the standard lower paper cassette see Standard lower paper cassette on page 16 Note MP tray can be set into the upper cassette slot only and standard lower paper cassette can be set into the lower cassette slot only Do not set into the different slot by force Follow these...

Page 37: ...24 Paper Handling 1 Pull out the MP tray Note When pulling out the MP tray raise it and pull it at an angle 2 Remove the MP tray cover 3 Adjust the cassette size to accommodate the paper you are loading ...

Page 38: ...e the end paper guide while pinching the knob to accommodate the paper you are loading 4 Load a stack of the desired media on the center of the cassette with the printable surface facing up Then slide the side paper guide while pinching the knob until it is against the right side of the stack to get a snug fit ...

Page 39: ...d as possible And reinsert the cassette in the printer Note The following paper sizes are detected automatically When loading other paper sizes or fixing the paper size despite the loaded paper size use the control panel to set the paper size For details see Tray Menu on page 348 Detected paper sizes ...

Page 40: ... optional 550 Sheet Paper Cassette Unit are the same as the standard lower paper cassette For more information see Optional 550 Sheet Paper Cassette Unit A4 on page 17 The paper loading procedure is also the same as that for the standard lower paper cassette For detailed information see MP tray and standard lower paper cassette on page 23 MP tray A4 A5 B5 Letter LT Legal LGL Executive EXE Governme...

Page 41: ...s or printing large jobs Envelopes The print quality of envelopes may be irregular because different parts of an envelope have different thicknesses Print one or two envelopes to check the print quality cCaution Do not use window envelopes unless they are specifically designed for laser printers The plastic on most window envelopes will melt when it comes into contact with the fuser Note Depending...

Page 42: ...cally instructed in this guide be careful not to touch the fuser which is marked CAUTION HOT SURFACE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so The following table shows important settings you have to make when using envelopes Paper Sour...

Page 43: ...panel Please note the following tips for handling this media Load envelopes with the flap closed and facing forward as shown below Do not use an envelope that has glue or tape on it Printer driver settings Paper Size Mon C10 DL C5 C6 IB5 Paper Source MP Tray Lower Cassette 1 Lower Cassette 2 Lower Cassette 3 Paper Type Thick C5 IB5 Mon DL C6 C10 ...

Page 44: ...ssette or 550 Sheet Paper Cassette Unit However you may need to feed some labels one sheet at a time or load them manually The following table shows important settings you have to make when using labels Paper Source MP tray standard lower cassette optional lower cassette MP Tray Size setting in the Tray Menu Auto or A4 LT LC1 LC2 LC3 Size setting in the Tray Menu A4 LT Printer driver settings Pape...

Page 45: ...k for Paper Type in the Setup Menu Thick paper Extra thick paper The following table shows important settings you have to make when using thick or extra thick paper Note When printing on thick paper outputting it to the Face up tray is recommended because thick paper curls easily Transparencies You can load transparencies up to 100 sheets into the MP tray standard lower cassette or 550 Sheet Paper...

Page 46: ...ng on custom size paper make sure that the Paper Size setting on the printer driver is set to User Defined Size Paper Source MP tray standard lower cassette optional lower cassette MP Tray Size setting in the Tray Menu Auto or A4 LT LC1 LC2 LC3 Size setting in the Tray Menu A4 LT Printer driver settings Paper Size A4 LT Paper Type Transparency Paper Source MP tray up to 150 sheets 75 g m up to 150...

Page 47: ...34 Paper Handling ...

Page 48: ...r 3 on page 66 for more information Accessing the printer driver You can access the printer driver directly from any application programs from your Windows operating system The printer settings made from many Windows applications override settings made when the printer driver is accessed from theoperating system so you should access the printer driverfrom your application to make sure you get the ...

Page 49: ...ument Defaults in Windows NT 4 0 Making Changes to Printer Settings Making the print quality setting You can change the print quality of printouts through settings in the printer driver With the printer driver you can make the print settings by choosing from a list of predefined settings or customizing the settings Resizing printouts You can have your document enlarged or reduced during printing T...

Page 50: ... page will be printed to fit on the paper you have selected 3 Click the Upper Left button to print reduced page image at upper left corner of the paper or the Center button to print reduced page image with centering for Location setting 4 Click OK to accept the settings To resize pages by a specified percentage 1 Click the Layout tab 2 Select the Zoom Options check box 1 2 ...

Page 51: ...m To check box Then specify the magnification percentage in the box Note The percentage can be set between 50 and 200 in 1 increments 4 Click OK to accept the settings If necessary select the paper size to be printed from the Output Paper drop down list 1 2 ...

Page 52: ...four pages onto a single page and specifies the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame 1 Click the Layout tab 2 Select the Print Layout check box and click Print Layout Settings The Print Layout Settings dialog box appears 1 2 ...

Page 53: ...d the paper orientation Portrait or Landscape selected on the Basic Settings menu 5 Click OKto accept the settings and return to the Layout menu Using a watermark Follow the steps to use a watermark on your document In the Watermark dialog box you can select from a list of predefined watermarks or you can make an original watermark with text or a bitmap The Watermark dialog box also allows you to ...

Page 54: ...Using the Standard Printer Software 41 3 3 3 3 3 3 3 3 3 3 3 3 2 Select the Watermark check box Then click Watermark Settings The Watermark dialog box appears 1 2 ...

Page 55: ...mark in the foreground of the document or Back to printthe watermark in thebackground of the document for the Position setting 6 Select the location on the page where you want to print the watermark from the Location drop down list 7 Adjust the horizontal or vertical Offset position 8 Adjust the size of the watermark with the Size slider bar 9 Click OK to accept the settings and return to the Spec...

Page 56: ...3 3 3 3 3 Making a new watermark You can make a new watermark as follows 1 Click the Special tab 2 Select the Watermark check box 3 Click Watermark Settings The Watermark dialog box appears 4 Click New Delete The User Defined Watermarks dialog box appears ...

Page 57: ...appears when you select the Text button 6 If you select Text type the watermark text in the Text box If you select BMP click Browse select the BMP file you want to use then click OK 7 Click Save Your watermark will appear in the List box 8 Click OK to register the new watermark settings Note You can register up to 10 watermarks 1 2 ...

Page 58: ...ly when the High Quality Printer is selected for the Graphic Modein theExtended Settingsdialog box from the Optional Settings menu Creating an overlay Follow these steps to create and save a form overlay file 1 Open your application and create the file that you want to use as an overlay 2 When the file is ready to be saved as an overlay choose Print or Print Setup from the File menu of your applic...

Page 59: ...46 Using the Standard Printer Software 4 Select the Form Overlay check box and click the Overlay Settings The Overlay Settings dialog box appears 1 2 ...

Page 60: ...Using the Standard Printer Software 47 3 3 3 3 3 3 3 3 3 3 3 3 5 Click the Create Overlay Data button then click Settings The Form Settings dialog box appears 2 1 ...

Page 61: ...48 Using the Standard Printer Software 6 Select the Use Form Name check box Then click Add Form Name The Add Form dialog box appears 1 2 ...

Page 62: ... or foreground of the document 9 Click Register to accept the settings and return to Form settings dialog box 10 Click OK in the Form Settings dialog box 11 Click OK in the Overlay Settings dialog box 12 Print the file saved as overlay data It is possible to save any kind of file as an overlay The overlay data is created Printing with an overlay Follow the steps to print a document with overlay da...

Page 63: ...Special tab 4 Select the Form Overlaycheck box and click Overlay Settings to open the Overlay Settings dialog box 5 Choose the form from the Form list then click OK and to return the Special menu 6 Click OK to print the data Different printer settings overlay data The overlay data is made with the current printer settings such as Resolution 600dpi If you want to make thesame overlay with different...

Page 64: ...nistrator can register ordeletetheform datain theHard Disk Drive You can access this function from the Form Selection dialog box in the printer driver Note This function is not available if the optional Hard Disk Drive is not installed Use this function by inputting the registered form name after printing the Print List When the document s resolution paper size or paper orientation settings are di...

Page 65: ... Click the Special tab 2 Select the Form Overlay check box and click the Overlay Settings button The Overlay Settings dialog box appears 3 Select No Form name in the Form text box and click Details The Form Selection dialog box appears Note Make sure that the No Form Name is selected If any form name is selected another dialog box will appear 4 Click Printer s HDD then enter the registered form na...

Page 66: ...he form name and click the Print Sample button 5 Choose To Back or To Front to print the form data as background or foreground of the document Then click OK to return to the Special menu 6 Click OK to print data Delete the form overlay data in the Hard Disk Drive Only a network administrator using Windows XP 2000 or NT 4 0is allowed to deleteor edit theformoverlay dataintheoptional Hard Disk Drive...

Page 67: ...or binding the binding edge can be specified as required to produce the desired page order As an ENERGY STAR partner EPSON recommends the use of the duplex printing function Refer to ENERGY STAR Compliance for more information on the ENERGY STAR program 1 Click the Layout tab 2 Select the Duplex check box Then select the Left Top or Right button as Binding position 1 2 ...

Page 68: ...be printed as the Start Page 5 When printing for binding as a booklet click the Binding Method check box and make appropriate settings For details about each setting see online help 6 Click OK to accept the settings and return to the Layout menu Making the Extended Settings You can make detailed settings such as font setting or offset setting in the Extended Settings dialog box To open the dialog ...

Page 69: ...e Type fonts with substitution button Select this button to print the True Type fonts in the document as device fonts This function is not available when the Graphic Mode setting is set to High Quality PC d Setting button Click this button to open the Font Substitution dialog box This button is available when the Print True Type fonts with substitution button is selected e Uses the settings specif...

Page 70: ...er regardless of size k High Speed Graphics Output check box Select this check box to optimize the printing speed of graphics composed of line drawings such as overlaid circles and squares Clear this check box if graphics do not print correctly l Uses the spooling method provided by the operating system check box Select this check box to enable the Spool function for Windows XP 2000 or NT 4 0 m De...

Page 71: ... Using the Reserve Job Function The Reserve Job function allows you to store print jobs in the printer s Hard Disk Drive and to print them later directly from the printer s control panel Follow the instructions in this section to use the Reserve Job function Note You need an optional Hard Disk Drive installed in your printer in order to use the Reserve Job function Make sure that the drive is corr...

Page 72: ...tent before printing multiple copies Stored Job Lets you save the print job without printing it now Confidential Job Lets you apply a password to the print job and save it for later printing ReserveJob Option Maximum Number of Jobs When Maximum is Exceeded When Drive is Full Re Print Job Verify Job 64 combined total Oldest job automatically replaced with newest Oldest job automatically replaced wi...

Page 73: ...Job option 1 Click the Basic Settings tab 2 Select the Collate in Printer check box Specify the number of copies to be printed and make other printer driver settings as appropriate for your document 3 Click the Optional Settings tab and click Reserve Jobs Settings The Reserve Job Settings dialog box appears Confidential Job data is cleared Data is cleared Reserve Job Option After Printing After Tu...

Page 74: ...te a thumbnail check box Thumbnails can be accessed by entering http followed by the internal print server s IP address in a Web browser 6 Click OK The printer prints your document and stores the print job data on the Hard Disk Drive To reprint or delete this data using the printer s control panel see Printing and Deleting Reserve Job Data on page 341 Verify Job The Verify Job option allows you to...

Page 75: ... 3 Click the Optional Settings tab and click Reserve Jobs Settings The Reserve Job Settings dialog box appears 4 Select the Reserve Job On check box and click the Verify Job button 5 Enter a user name and job name in the corresponding text boxes Note If you want to create a thumbnail of the first page of a job select the Create a thumbnail check box Thumbnails can be accessed by entering http foll...

Page 76: ...or instructions Stored Job The Stored Job option is useful for storing documents you print on a regular basis such as invoices The stored data remains on the Hard Disk Drive even if you turn off the printer or reset it using the Reset All function Follow these steps to store print data using the Stored Job option 1 Click the Basic Settings tab 2 Select the Collate OK check box Specify the number o...

Page 77: ...reate a thumbnail check box Thumbnails can be accessed by entering http followed by the internal print server s IP address in a Web browser 6 Click OK The printer stores the print data in the Hard Disk Drive To print or delete this data using the printer s control panel see Printing and Deleting Reserve Job Data on page 341 Confidential Job The Confidential Job option allows you to apply passwords...

Page 78: ... document 2 Click the Optional Settings tab and click the Reserve Jobs Settings button The ReserveJobs Settings dialog box appears 3 Select the Reserve Job On check box and the Confidential Job button 4 Enter a user name and job name in the corresponding text boxes 5 Set the password for the job by entering a four digit number in the password text box Note Passwords must be four digits 1 2 ...

Page 79: ... 3 EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status For example you can find out theamount of remaining toner through this utility If a print error occurs the utility provides you with a message describing the error EPSON Status Monitor3 is accessed from within the printer driver See the following section for more information...

Page 80: ...red with EPSON Status Monitor 3 3 Installing EPSON Status Monitor 3 Follow these steps to install EPSON Status Monitor 3 1 Make sure that the printer is off and that Windows is running on your computer 2 Insert the printer software CD ROM in the CD ROM drive Note If the language selection window appears select your country If the EPSON Installation Program screen does not appear automatically doub...

Page 81: ...68 Using the Standard Printer Software 4 In the dialog box that appears click Install Software 5 Click Custom 6 Select the EPSON Status Monitor 3 check box and click Install ...

Page 82: ...Printer Software 69 3 3 3 3 3 3 3 3 3 3 3 3 7 In the dialog box that appears make sure that your printer s icon is selected and click OK Then follow the on screen instructions 8 When the installation is complete click OK ...

Page 83: ...70 Using the Standard Printer Software Accessing EPSON Status Monitor 3 To access EPSON Status Monitor 3 open the printer software click the Utility tab then click the EPSON Status Monitor 3 button 1 2 ...

Page 84: ...nter status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box Note The screen shot may vary depending on your printer 1 Icon Message The icon and message show the printer status 2 Printer image The image at the upper left shows the printer status graphically 1 2 3 4 5 8 6 7 ...

Page 85: ... the paper trays and toner 6 Job Information Displays information for the print jobs The Job Information menu is displayed when the Show job information check box on the Monitoring Preferences dialog box is on 7 Paper Displays the paper size paper type and the approximate amount of paper remaining in the paper source Information fortheoptional cassette is displayed only if this option is installed...

Page 86: ...oring Preferences in the Utility menu of the printer driver The Monitoring Preferences dialog box appears The following settings and buttons appear in the dialog box 1 Select Notification Use the check boxes in this area to select the types of error that you wish to be notified about 2 Default button Restores default settings 5 8 7 6 1 3 2 4 ...

Page 87: ...ring Preferences dialog box and EPSON EPL N3000 Advanced to open the EPSON Status Monitor 3 dialog box 4 Job management To display the job information menuintheEPSON StatusMonitor 3 window select the Show job information check box To display thenotificationmessage when your print job is finished select the Notify when printing completed check box 5 Allow monitoring of shared printers check box Whe...

Page 88: ... appear according to the selected notification in the Monitoring Preferences dialog box If you wish to see information about printer consumables click the EPSON Status Monitor 3 button Once this button is clicked the Status Alert window will not disappear even after a problem is cleared Click Close to close the window Using the Job Management function You can obtain information on the print jobs o...

Page 89: ...g Preferences on page 73 for details Then click the Job Information tab on the EPSON Status Monitor 3 dialog box 1 Status Waiting The print job which waiting to be printed Printing The print job which is printed currently Completed Displays only your jobs that have finished printing Canceled Displays only your jobs that have been canceled printing Held Job is on held 1 2 3 4 5 6 ...

Page 90: ...EPSON Status Monitor 3 on page 70 for details 2 Click Job Information tab 2 Job Name Displays the user s print job file names Other user s print jobs are displayed as 3 Job Type Displays the job type When the Reserve job function is used the jobs are displayed as Stored Verify Re Print and Confidential respectively About the Reserve Job function see Using the Reserve Job Function on page 58 4 Refr...

Page 91: ...gement function is available when the following connections are used When using the EPSON Net Direct Print TCP IP connection in Windows Me 98 95 and XP 2000 or NT 4 0 When using the LPR connections in Windows XP 2000 and NT 4 0 When using standard TCP IP connections in Windows XP and 2000 Shared Windows 2000 and NT 4 0 LPR connections and shared Windows 2000 Standard TCP IP connections with Window...

Page 92: ... is selected the Notify when printing completed function can be used To use this function click the specified print job from the print job list on the Job Information menu in the EPSON Status Monitor 3 dialog box When the target job is completed the Notify when printing completed dialog box appears Note When you canceled the target job the Notify when printing completed dialog box does not appear ...

Page 93: ...SON Status Monitor 3 will monitor When you install EPSON Status Monitor 3 this utility is also installed Usually it is not necessary to change a setup 1 Click Start point to Programs point to EPSON Printers then click Monitored printers 2 Clear the check box of the printers which you do not want to be monitored 3 Click OK to accept the setting Setting Up the USB Connection The USB interface that c...

Page 94: ...k Printers In Windows XP click Start then click Printers and Faxes 2 Right click the EPSON EPL N3000 Advanced icon and click Properties on the menu that appears 3 Click the Details tab In Windows XP or 2000 click the Ports tab 4 SelecttheappropriateUSB portfrom thePrint to thefollowing port drop down list In Windows Me or 98 select EPUSB1 EPSON EPL N3000 InWindows XP or 2000 selectUSB001 in the li...

Page 95: ...u can cancel printing from your computer as the transfer of data is not yet complete Follow the instructions below to cancel the printing Double click the printer icon on the task bar Select the task in the list then click Cancel from the Document menu If a part of the print data is already sent to the printer the Ready green light on the printer turns on after the last page of the data is output ...

Page 96: ...nt sent by other users To cancel all print data in the printer s memory press down the Cancel Job button on the printer s control panel for about two seconds Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver uninstall the printer driver that has been installed already Uninstalling the printer driver 1 Quit all applications 2 Click Start point to Settings an...

Page 97: ...ndard Printer Software 4 Select EPSON Printer Software and click Add Remove Note When using the Windows XP or Windows 2000 click Change or Remove Programs select the EPSON Printer Software then click Change Remove 1 2 ...

Page 98: ...r Model tab select the EPSON EPL N3000 Advanced icon then click OK 6 Click the Utility tab and confirm that the check box for the printer software you want to uninstall is selected Note If you uninstall only EPSON Status Monitor 3 select the EPSON Status Monitor 3 check box 1 2 1 2 ...

Page 99: ...Monitor 3 of other printers 8 Follow the on screen instructions Uninstall the USB device driver When you connect the printer to your computer with a USB interface cable the USB device driver is also installed When you uninstalled the printer driver you also need to uninstall the USB device driver Follow these steps to uninstall the USB device driver Note Uninstall the printer driver before uninsta...

Page 100: ...Remove Note EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable IftheUSB devicedriverisnot installed correctly EPSON USB Printer Devices may not appear Follow these steps to run the Epusbun exe file in the CD ROM that comes with your printer 1 Insert the CD ROM in your computer s CD ROM drive 2 Access the CD ROM drive 1 2 ...

Page 101: ...88 Using the Standard Printer Software 3 Follow the on screen instructions 3 Double click the English folder 4 Double click the Win9x folder 5 Double click the Epusbun exe icon ...

Page 102: ...age support allow the printer to switch between the PostScript mode and other emulations as print data is received at the printer System requirements Your computer must meet the following system requirements to be able to use the Adobe PostScript 3 printer driver Note Your computer must have a hard disk with at least 8 MB of free space To use the Adobe PostScript 3 printer driver your computer mus...

Page 103: ...tScript printer driver for the parallel interface Follow these steps to install the PostScript printer driver for the parallel interface 1 Insert the printer software CD ROM into your CD ROM drive 2 Click Start then Settings and finally Printers 3 Double click the Add Printer icon 4 The Add Printer Wizard will be displayed Follow the on screen instructions until the screen asking you to select the...

Page 104: ...rface is not available for printing under Windows 95 If the Windows driver and the Adobe PS driver for an Epson printer with a USB connection have already been installed on your computer follow the installation procedure explained in the previous section Driver installation for the parallel interface connection but make sure to select USB as the port in step 7 If you have not installed an Epson US...

Page 105: ...ear Click Next to continue with the installation 9 When installation of the USB printer driver is done click Finish 10 After the USB printer driver installation is done the Add Printer Wizard will launch automatically Follow the on screen instructions to continue with the installation until the screen asking you to select the printer model is displayed 11 Click Have Disk and specify the path to th...

Page 106: ... Wizard will be displayed Click Next 5 Select Network Printer when the screen asking How is this printer attached to your computer appears 6 Enter the printer s network path in the Network path or queue name field You can also select the network printer by clicking Browse 7 When the screen asking you to select the printer model is displayed click Have Disk and specify the path to the appropriate I...

Page 107: ... you can access by clicking the appropriate tab in the printer s Properties dialog box Online help is also available to help you with the settings There are two online help options Click Help for procedural help on the settings If you want help on a particular item click the icon on the top right corner of the dialog box s title bar and then click the name of the setting that you want more informa...

Page 108: ... that turn like a calendar Note You need to install the optional Duplex Unit in order to use this feature Paper source Select the paper source for your print job The options are Auto Tray Select MP Tray Cassette 1 Cassette 2 Cassette 3 Manual Feed 1st Page and Manual Feed EachPage However the actual paper sources that are available vary depending on the options installed Paper type Select the desi...

Page 109: ...irror image This feature prints by reversing the horizontal coordinates of the image Layout Specify how many pages of your document to print on one sheet of paper The options are 1 up 2 up 4 up 6 up 9 up and 16 up Print page border Select this check box if you want the borders of the pages to be printed when printing more than one page of the document on one sheet of paper Scaling This setting ena...

Page 110: ...se TrueType fonts Select this radio button to have the computer always download all the TrueType fonts used in the document to be printed to the printer This will slow down printing but the fonts in the printout will be identical to that shown on the screen Add Euro Currency Symbol to PostScript Fonts Select this check box to add the symbol for the Euro currency to the set of PostScript fonts resi...

Page 111: ...justs the font cache size according the memory setting specified under Installable options RITech Select whether to use RITech when printing RITech improves the appearance of printed lines text and graphics The options are On and Off Toner Save Mode Select whether to use the Toner Save Mode when printing When the Toner Save Mode is turned on the printer uses about 50 less toner than normal The opt...

Page 112: ...chive format See online help for details on each of these formats PostScript header This setting enables you to specify how header information is sent to the printer The options are Download header with each print job and Assume header is downloaded and retained Send Header Now Click this button to send the PostScript header information to the printer immediately This button is available only when...

Page 113: ...ments This setting enables you to prevent the printer from stalling if and when the computer that sends the print job stalls Advanced Click this button to specify the following advanced PostScript options PostScript language level Specify the PostScript language level to use Select the highest PostScript language level that your printer supports to optimize its features Use a lower PostScript lang...

Page 114: ...he current print job However activating this setting may cause the print job to fail if it is connected through a network instead of the parallel or serial interface Send CTRL D after job Select this check box to specify for the CTRL D character to be sent at the end of every PostScript document CTRL D at the end of file EOF will reset your printer to its default settings to ensure that the curren...

Page 115: ...not available when None is selected under Select a watermark Print watermark Specify how the selected watermark should be printed The options are On first page only In background and As outline only Windows NT 4 0 users To print in the PostScript mode with Windows NT 4 0 you will have to install the printer driver See the appropriate sections below for installation instructions according to the in...

Page 116: ...e the drive letter as needed for your system 6 Select the INF file for the version of the Windows operating system that you are running and continue with the installation according to the on screen instructions 7 When installation is done click Finish Installing the printer driver for the network interface Follow these steps to install the printer driver for the network interface 1 Insert the prin...

Page 117: ...Finish Notice for Windows NT 4 0 Users Unavailable paper sizes may appear in the paper size list for the selected paper source See Paper Sources on page 15 to confirm the available paper sizes Print dialog box settings The Print dialog box which is accessed by selecting Print on the File menu of the application that you are using enables you to specify print settings for the current document The a...

Page 118: ... more than one copy is specified for Copy Count Select this check box to print multiple copies of the document in page order If this check box is not selected each page is printed out the specified number of times before the following page is printed Note If you select the Collate option in the printer driver do not set the Collate option in the application itself Orientation Specify how the docum...

Page 119: ...played at the bottom of the dialog box For more information on this setting see Paper Size on page 104 Orientation If you specified the Orientation setting on the Page Setup sheet that setting is reflected here To change this setting select the desired orientation from the options displayed at the bottom of the dialog box For more information on this setting see Orientation on page 105 Paper Sourc...

Page 120: ...red setting from the options displayed at the bottom of the dialog box For more information on this setting see Color Appearance on page 105 Scaling This setting enables you to shrink or enlarge the image to print You can enter any percentage from 1 to 1000 To shrink the image specify a percentage that is lower than 100 To enlarge the image specify a percentage that is higher than 100 When you enl...

Page 121: ...ed Optimize for Portability Encapsulated PostScript EPS and Archive Format See online help for details on each of these formats TrueType Font Download Option Specify how TrueType fonts are downloaded to the printer The options are Automatic Outline scalable outline font Bitmap bitmap font and Native TrueType outline font PostScript Language Level Specify the PostScript language level to use The op...

Page 122: ... the printer s Properties dialog box Online help is available to help you with the settings If you want help on a particular item click the icon on the top right corner of the dialog box s title bar and then click the name of the setting that you want more information on An explanation of the setting and its options will be displayed EPSON EPL N3000 PS 3 Device Settings Undo Changed Option s Click...

Page 123: ...ting is either A4 or Letter depending on your country of purchase Font Substitution Table Double click to display the Font Substitution Table and the options for the TrueType to PostScript font mapping Available PostScript Memory Specify theamount of available PostScript memory The available PostScript memory is a subset of the printer s total physical memory It is recommended that you use the def...

Page 124: ...er should be sent at the end of every PostScript document CTRL D at the end of file EOF will reset your printer to its default settings to ensure that the current print job will not affect future print jobs However activating this setting may cause the print job to fail if it is connected through a network instead of the parallel or serial interface Job Timeout Specify the maximum number of second...

Page 125: ...ont Installable Options The settings available under Installable Options enable you to specify whether certain options are installed into the printer and if so what they are The available settings are Installed Memory Lower Cassette Unit Stacker Unit and Duplex Unit Windows XP and 2000 users To print in the PostScript mode with Windows XP and 2000 you will have to install the printer driver See th...

Page 126: ... ROM drive is D the path willbeD ADOBEPS ENGLISH WIN2K XP PS_SETUP change the drive letter as needed for your system 6 Select the INF file for the version of the Windows operating system that you are running and continue with the installation according to the on screen instructions 7 When installation is done click Finish Installing the printer driver for the USB interface Follow these steps to in...

Page 127: ...ersion of the Windows operating system that you are running and continue with the rest of the installation according to the on screen instructions 7 When installation is done click Finish Installing the printer driver for the network interface Follow these steps to install the printer driver for the network interface 1 Insert the printer software CD ROM into your CD ROM drive 2 Click Start then Se...

Page 128: ... model is displayed click Have Disk and specify the path to the appropriate INF file necessary for installation If your CD ROM drive is D the path will be D ADOBEPS ENGLISH WIN2K XP PS_SETUP changethe drive letter as needed for your system 9 Select the INF file for the version of the Windows operating system that you are running and continue with the rest of the installation according to the on sc...

Page 129: ...on the top right corner of the dialog box s title bar and then click the name of the setting that you want more information on An explanation of the setting and its options will be displayed Device Settings tab settings Form To Tray Assignment Assign the desired paper size to the various available paper sources Once this setting is specified the printer will automatically feed paper from the paper...

Page 130: ...parallel and Ethernet If you selectTBCP Tagged Binary Communications Protocol all data except for special control characters is sent in binary 8 bit format The binary formats can be sent over parallel or serial communications ports and are faster than sending data in the ASCII format Send CTRL D Before Each Job Specify whether a CTRL D character should be sent at the beginning of every PostScript ...

Page 131: ...Specify whether to convert true gray RGB value in graphics to the gray provided by the PostScript driver Add Euro Currency Symbol to PostScript Fonts Specify whether to add the symbol for the Euro currency to the set of PostScript fonts residing on the printer Job Timeout Specify the maximum number of seconds that can elapse for a print job to get from the computer to the printer before the printe...

Page 132: ...ger than the maximum setting will be downloaded as an outline Type 1 font This setting enables you to fine tune the Automatic setting or override the Bitmap setting for the TrueType Font Download Optionsetting on theAdvanced Optionsdialogbox ofthePrinting Preferences dialog box Installable Options The settings available under Installable Options enable you to specify whether certain options are in...

Page 133: ...Normal Thick Transparency and Extra Thick Make sure to select the correct paper type to avoid smearing or wasting ink Advanced settings Paper Size Select the desired paper size This setting must match the size of the paper loaded in the printer The paper sizes that are available will differ according to the printer The default setting is either A4 or Letter depending on your country of purchase Co...

Page 134: ... to be treated to produce the best possible printout The options areGraphics charts bright colors Pictures photos Proof print in a specific ink color and Match preview color settings from another printer Scaling This setting enables you to shrink or enlarge the image to print You can enter any percentage from 1 to 1000 To shrink the image specify a percentage that is lower than 100 To enlarge the ...

Page 135: ...he options are Automatic Outline scalable outline font Bitmap bitmap font and Native TrueType outline font PostScript Language Level Specify the PostScript language level to use The options are 1 2 and 3 Send PostScript Error Handler Specify whether the printer automatically prints out a page with PostScript error messages when an error occurs in the print job The options are Yes and No Mirrored O...

Page 136: ...n on An explanation of the setting and its options will be displayed Reserve Job function A printer installed with the optional Hard Disk Drive can use the Reserve Job function The Reserve Job function makes it possible to send printing data from a computer to the printer s hard disk and save it there for printing at a later time The print data can then be printed directly from the printer s contr...

Page 137: ... Job function Make sure to clear the Job Management On check box on the Job Settings sheet when outputting data as a PS file The Job Management check box is selected by default so that the job informationisattached to the print data when it is sent to the printer Using the Reserve Job function Settings for the Reserve Job function are carried out in the PostScript printer driver Follow the instruc...

Page 138: ... to print Note Refer to the printer s Reference Guide for details on the individual settings in the Job Settings sheet Using AppleTalk under Windows 2000 or NT 4 0 Use the following settings if your machine is running Windows 2000 or Windows NT 4 0 and the printer is connected through an network interface using the AppleTalk protocol Use SelecType to set the Emulation Mode Network item to PS3 Usin...

Page 139: ...126 Using the PostScript Printer Software Windows ...

Page 140: ...cript mode and other emulations as print data is received at the printer System requirements Your computer must meet the following system requirements to be able to use the Adobe PostScript 3 printer driver Note Your computer must have a hard disk with at least 8 MB of free space Any Macintosh computer to which the printer is connected must be running Mac OS 8 6 9 x or Mac OS X ver 10 2 4 or later...

Page 141: ... computer s USB port If multiple USB hubs must be used we recommend that you connect the printer to the first tier hub Using the PostScript Printer Driver with Macintosh Mac OS 8 6 or 9 x users Installing the printer driver The Installer program that is included in the printer software CD ROM installs the PostScript printer driver Before installing the printer driver make sure that your hard disk ...

Page 142: ...Easy Install If your Macintosh starts up any applications automatically such as a virus checker when the computer is turned on quit the applications before running the Installer Follow these steps to install the PostScript printer driver 1 Turn on your Macintosh if it is not already on 2 Insert the printer software CD ROM into your CD ROM drive 3 Double click the CD ROM icon and then double click ...

Page 143: ...two or more EPSON printers of the same model using AppleTalk and you want to rename the printer see the Network Guide that shipped with the printer Custom Install If your Macintosh starts up any applications automatically such as a virus checker when the computer is turned on quit the applications before running the Installer To perform a Custom Install in which you specify which files to install ...

Page 144: ...ck Quit 5 Restart your computer This completes the installation of the printer software You now need to select the printer driver as described in the next section If you are not able to print after a Custom Install perform the Easy Install installation to copy all necessary files to your computer If you are connecting two or more printers of the same model using AppleTalk and you want to rename th...

Page 145: ...ust be set to handle ASCII data To specify this setting select Print from the Filemenu of the application that you are using and then select the name of the application from the options available in the Print dialog box On the setup option page that appears select ASCII for the data format setting The actual setting name varies by application but is often called Encoding or Data For best results y...

Page 146: ...Utility The Desktop Printer Utility is located in the AdobePS Components folder on your Macintosh HD after an Easy Install of the printer driver 2 A dialog box like the one shown below will be displayed Select AdobePS from the With pop up menu click Printer USB in the Create Desktop list and then click OK ...

Page 147: ...t of connected USB printers Select your printer from the list and then click OK 4 Click Auto Setup to select the PostScript Printer Description PPD file When a PPD file is selected the selected printer name will be displayed under the printer icon If the printer name is incorrect click Change and then select the correct PPD file The PPD files are located in System Folder Extensions Printer Descrip...

Page 148: ...t Use the Chooser if you want to print to a printer using AppleTalk Selecting the printer in a networked environment If the printer is connected through the Ethernet interface or an optional network card select it from the Chooser as described below Note If the printer is connected to your computer via a USB port see the previous section entitled Selecting the printer when it is connected via a US...

Page 149: ...after the printer name if the printer is connected through an optional network card Refer to your network card manual for details 4 Click on the name of your printer to select it The Create button appears Note If your computer is connected to more than one AppleTalk zone click the AppleTalk zone your printer is connected to in the AppleTalk Zones list 5 Click Create A message will appear marking t...

Page 150: ...ox will be displayed 3 Select your printer model and then click Select If you need to cancel the installation of the PPD you selected click Cancel To try to setup the printer again repeat step 5 above Note If QuickDrawGX is installed you must turn it off in the Extensions Manager before you can use the Adobe PostScript printer driver Changing the printer setup settings You can easily change or upd...

Page 151: ...oons 2 Place your cursor over the item that you need help with Information on that item is displayed inside a floating balloon To end Balloon Help click the Help menu and then select Hide Balloons Printer driver settings The printer driver enables you to change the settings for your print job The printer driver settings can be accessed through the Page Setup and Print dialog boxes of the applicati...

Page 152: ...etup dialog box When you select Page Setup in the File menu of your application the dialog box shown below appears The dialog box you see might be slightly different depending on your application There are four setup option pages in this dialog box Page Attributes Watermark PostScript Options and Custom Page Default The settings and the buttons that appear in the Page Setup dialog box are explaine...

Page 153: ...00 The default is 100 To shrink the image specify a percentage that is lower than 100 To enlarge the image specify a percentage that is higher than 100 However if you can shrink or enlarge the image to print in the application that you are printing from do so in the application and not through the printer driver Booklet Select this check box to print out two document pages on a single sheet of pap...

Page 154: ...ow all available watermarks in the TEXT format under the Watermark pop up menu Foreground Select this check box if you want the selected watermark to be printed in the foreground i e over the document s text and or graphics Save With Document Select this check box if you want to save the watermark with the document for future printing Edit Click this button to modify the contents of the selected w...

Page 155: ...ext Select this check box to improve the appearance of bitmap fonts Smooth Graphics Select this check box to improve the appearance of printed graphics by smoothing jagged edges Precision Bitmap Alignment Select this check box to reduce the printed document to correct for distortions that sometimes occur in printed bitmap graphics Unlimited Downloadable Fonts Select this check box when using a lar...

Page 156: ...p menu and select the various attributes to view the minimum and maximum values permitted by the selected PPD PostScript Printer Description file Margins Specify the desired Top Bottom Left and Right margin values Custom Page Name Enter a name for the custom page that you are creating Remove Click to delete the custom page selected in the paper size pop up menu This button is grayed out when a non...

Page 157: ...s dialog box such as General Background Printing Cover Page Layout Error Handling PostScript Settings and Printer Setting The settings and the buttons that appear in the Print dialog box are explained below Cancel Click this button to exit the dialog box without saving any changes you made Save Settings Click this button to save changes to the settings Until you make additional changes and click t...

Page 158: ...this check box to reverse the print order Pages All Select this radio button to print out all the pages of the document From To Specify the range of pages to print The available numbers are 1 to 32 000 Paper Source All pages from Select the paper source for your print job The options are Auto Tray Select MP Tray Cassette 1 Cassette 2 Cassette 3 Manual Feed 1st Page and Manual Feed EachPage However...

Page 159: ...nt the document in the foreground When this is selected you cannot use your computer for other operations while printing Background Select this radio button to print the document in the background When this radio button is selected you can use your computer for other operations while printing Print Time Urgent Select this radio button to give the document first priority among the print jobs in the...

Page 160: ... Select the paper source for the printing of the cover page The options are Same as document MP Tray Cassette 1 Cassette 2 Cassette 3 Manual Feed 1st Page and Manual Feed EachPage However the actual paper sources that are available will differ according to the options installed Note Cassette 2 and Cassette 3 can be selected only if the corresponding optional cassette unit is installed on your prin...

Page 161: ...anging the printer setup settings on page 137 for information Binding Allows you to select which edge of the document will be bound Note This setting is available only when the Print on Both Sides option is checked Transverse Allows you to specify rotation for custom paper Note This setting is available only when the custom paper is selected Error Handling If there is a PostScript error No special...

Page 162: ...t Level Select the PostScript compatibility level for the PostScript file that contains a description of your document The options are Level 1 2 and 3 Compatible Level 2 Only and Level 3 Only Data Format ASCII Select this radio button if you plan to later edit the document The file will be saved as an ASCII or text file Binary Select this radio button to save the file as a binary file Binary files...

Page 163: ...d paper type to print on The options are Normal Thick Transparency and Extra Thick Make sure to select the correct paper type to avoid smearing or wasting ink Collate Select the On radio button to print multiple copies of the document in page order If None is selected each page is printed out the specified number of times before the following page is printed Note If you enable the Collate option h...

Page 164: ...eature when printing When the Toner Save feature is turned on the printer uses about 50 less toner than normal Mac OS X users Installing the printer driver The PS Installer program that is included in the printer software CD ROM installs the PostScript printer driver Make sure that no applications are running on your Macintosh before installing the printer driver If applications such as the Print ...

Page 165: ...k Adobe PS The Authenticate window appears Make sure to enter the user name and password for an administrator Note You need to login to Mac OS X as an administrator in order to perform software installations 5 In the welcome screen that appears click Continue and follow the on screen instructions ...

Page 166: ...or selecting the printer varies depending on the protocol or interface used to connect the printer to your computer Note You cannot use FireWire for printer connection in the PostScript 3 mode Although EPSON FireWire appears in the interface pop up list it cannot be used with the PostScript 3 printer driver You need to make the settings for your installed options manually when the printer is conne...

Page 167: ... inside the Applications folder and then double click Print Center The Printer List window appears Note If you are launching the Print Center for the first time or there is no printer added to the Print Center yet the following screen appears Click Add and proceed to step 3 2 Click Add in the Printer List window Alternatively you can select Add Printer from the Printers menu ...

Page 168: ...ith the PostScript 3 printer driver 4 Select your printer name from the Name list and then select Auto Select in the Printer Model pop up list Note By default the six digit MAC address is displayed after the printer name 5 Click Add The installation program starts communicating with the printer When communication is established and configuration is completed your printer is automatically added to ...

Page 169: ...at in the application Binary data cannot be printed properly when using IP Printing 1 Go to the Utilities folder located inside the Applications folder and then double click Print Center The Printer List window appears Note If you are launching the Print Center for the first time or there is no printer added to the Print Center yet the following screen appears Click Add and proceed to step 3 ...

Page 170: ...se IP Printing Do not choose EPSON TCP IP because it cannot be used with the PostScript 3 printer driver 4 Enter the IP address for the printer Note See the Network Guide or consult your network administrator for information about the IP address for the printer 5 Make sure that the Use default queue on server check box is selected 6 Select Epson from the Printer Model pop up list The Model Name li...

Page 171: ...se the Printer Info dialog box 12 Quit Print Center USB Follow these steps to select the printer when it is connected using the USB interface Note Make sure to specify PS3 asthe printermode on theprinter scontrol panel for proper printing results Make sure to select the printer by using the procedure described below The Plug and Play function automatically selects the printer when the printer is c...

Page 172: ...and then double click Print Center The Printer List window appears Note If you are launching the Print Center for the first time or there is no printer added to the Print Center yet the following screen appears Click Add and proceed to step 3 3 Click Add in the Printer List window Alternatively you can select Add Printer from the Printers menu ...

Page 173: ...ter driver 5 Make sure that your printer model is selected in the Printer Model list Note If your printer model is not automatically selected in the Printer Model list you need to reinstall the PostScript printer driver See Installing the printer driver on page 151 for instructions 6 Click Add Your printer is automatically added to the Printer List 7 Click on your printer name on the list and then...

Page 174: ...vous Therearetwo ways to selectthe printer when it is connected using Rendezvous Note Make sure to specify ASCII as the data format in the application Binary data cannot be printed properly when using a Rendevous connection Selecting in the Print Center Follow these steps to select the printer from the Print Center 1 Go to the Utilities folder located inside the Applications folder and then double...

Page 175: ... Print Center yet the following screen appears Click Add and proceed to step 3 2 Click Add in the Printer List window Alternatively you can select Add Printer from the Printers menu 3 In the window that appears select Rendezvous from the pop up list 4 Select your printer from the Name list The printer name should have PostScript attached to the end ...

Page 176: ... List 7 Click on your printer name on the list and then select Show Info from the Printers menu The Printer Info dialog box appears 8 Select Installable Options from the pop up list and make the necessary settings 9 Click Apply Changes and then close the Printer Info dialog box 10 Quit Print Center Selecting from an application Follow these steps to select the printer from within an application 1 ...

Page 177: ...Printers menu The Printer Info dialog box appears 4 Make necessary changes to the settings and then close the dialog box 5 Quit Print Center Printer Driver Settings The printer driver enables you to change the settings for your print job The printer driver settings can be accessed through the Page Setup and Print dialog boxes of the application that you are printing from The various settings are g...

Page 178: ...per size from the Paper pop up menu This setting must match the size of the paper loaded in the printer The paper sizes that are available will differ according to the printer The default setting is either A4 or Letter depending on your country of purchase Orientation Specify whether the page is to be printed in the portrait vertical or landscape horizontal orientation Scale This setting enables y...

Page 179: ...ame Enter a name for the custom page that you are creating Summary Displays all setting values in the Page Setup dialog box Print dialog box When you select Print in the File menu of your application the Print dialog box appears The dialog box you see might be slightly different depending on your application There are several setup option pages in this dialog box such as Copies Pages Layout Duplex...

Page 180: ...es of the document to print Enter any number from 1 default to 32 000 Select the Collate option when printing multiple copies of a multi pagedocument so that each document copy willbe printed out with the page in order Collated Select this radio button to print multiple copies of the document in page order If it is not selected each page is printed out the specified number of times before the foll...

Page 181: ...rline and Double thin line Duplex Print on Both Sides Select this check box to print on both sides of the paper Note You can select this check box only when necessary setting is made for the Duplex Unit See Changing the Printer Setup Settings on page 164 for information Binding Allows you to select which edge of the document will be bound Note This setting is available only when the Print on Both ...

Page 182: ...eed 1st Page and Manual Feed EachPage However the actual paper sources that are available will differ according to the options installed First page from Select the paper source for printing the first page of the document Remaining from Select the paper source for printing the rest of the document after the first page Note Cassette 2 and Cassette 3 can be selected only if the corresponding optional...

Page 183: ...re when printing When the Toner Save feature is turned on the printer uses about 50 less toner than normal Image Protect Select this check box to give priority to the quality of the printed image When this is selected lossy compression is not used even when memory runs low during printing If this check box is left unselected lossy compression is used when memory resources are too low MediaType Sel...

Page 184: ...sion to share the printer with the printer server The clients share the printer via the printer server According to the versions of Windows OS and your access rights on the network perform the appropriate settings of the printer server and clients Setting the printer server For Windows Me 98 or 95 see Setting Up Your Printer as a Shared Printer on page 172 For Windows XP 2000 or NT 4 0 see Using a...

Page 185: ...re that the IPX SPX compatible Protocol or the TCP IP Protocol is installed The printer server and clients should be set on the same network system and they should be under the same network management beforehand The on screen displays on the following pages may differ depending on the version of Windows OS Setting Up Your Printer as a Shared Printer If the printer server s operating system is Wind...

Page 186: ... these steps if you had to restart the computer after performing the procedure above 1 Double click the Printers icon on the control panel 2 Right click EPSON EPL N3000 Advanced icon and click Sharing in the menu that appears 3 Select the Shared As button type the name in the Share Name box and click OK Type a Comment and Password if needed Note Do not use spaces or hyphens for the share name or a...

Page 187: ... systems from that of the server Follow these steps to set a Windows XP 2000 or Windows NT 4 0 as a printer server and install the additional drivers Note You must access Windows XP 2000 or Windows NT 4 0 as the Administrators of the local machine If the printer server s OS is Windows NT 4 0 the additional driver can be used only on Service Pack 4 or later 1 For a Windows 2000 or NT 4 0 printer se...

Page 188: ...nd the security risks but want to share printers without running the wizard click here In either case follow the on screen instructions 3 For a Windows 2000 or NT 4 0 printer server select the Shared as button then type the name in the Share Name box For a Windows XP printer server select the Share this printer button then type the name in the Share name box 1 2 ...

Page 189: ...OK after step3 On the Windows NT 4 0 printer server Select the Windows operating system that the clients are running on For example select Windows 95 to install the additional driver for the Windows Me 98 or 95 clients Then click OK Note You do not have to select Windows NT 4 0x86 because that driver has been already installed Do not select additional drivers other than Windows 95 The other additi...

Page 190: ...onal Drivers Select Windows being used for clients then click OK For Windows Me 98 or 95 clients Select Intel Windows 95 or 98 and Me For Windows NT 4 0 clients Select Intel Windows NT 4 0 or 2000 For Windows XP or 2000 clients Intel Windows XP or 2000 may been already selected ...

Page 191: ...s 2000 or XP only because that driver is preinstalled Do not select additional drivers other than Intel Windows 95 or 98 and Me and Intel Windows NT 4 0 or 2000 The other additional drivers are not available 5 When a prompt appears insert the CD ROM that comes with your printer in your CD ROM drive then click OK ...

Page 192: ...r 2000 Digital Signature is not found may appear Click Yes for Windows 2000 or Continue Anyway for Windows XP and continue installing 7 When installing in Windows XP or 2000 click Close When installing in Windows NT 4 0 the property window closes automatically Note Confirm the following items when sharing the printer Be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored...

Page 193: ...the printer on a Windows network you need to set the printer server For details see Setting Up Your Printer as a Shared Printer on page 172 Windows Me 98 or 95 or Using an additional driver on page 174 Windows XP 2000 or NT 4 0 This section describes how to access the shared printer on a standard network system using the server Microsoft workgroup If you cannot access the shared printer due to the...

Page 194: ... 95 clients 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon then click Next 3 Select Network printer then click Next 4 Click Browse and the Browse for Printer dialog box appears Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in the network path or queue name 5 Click the computer or ser...

Page 195: ...l driver for Windows Me 98 or 95 is installed in a Windows XP 2000 or NT 4 0 printer server go to the next step If the additional driver for Windows Me 98 or 95 is not installed in the Windows XP 2000 or NT 4 0 printer server go to Installing the Printer Driver from the CD ROM on page 189 7 Make sure of the name of the shared printer and select whether to use the printer as the default printer or ...

Page 196: ... NT 4 0 is installed You can not install the printer driver for Windows XP or 2000 as the additional driver in a Windows NT 4 0 printer server To install the printer driver for Windows XP or 2000 in Windows XP or 2000 clients the administrator installs the local printer driver in the clients from the CD ROM that comes with the printer then performs the following procedure 1 For Windows 2000 client...

Page 197: ...Windows 2000 or A network printer or a printer attached to another computer for Windows XP then click Next 4 For Windows 2000 type the name of the shared printer then click Next Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in network path or queue name 1 2 ...

Page 198: ...wse for a printer button 5 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer Then click Next Note The name of the shared printer may be changed by the computer or server that is connected to the shared printer To make sure of the name of the shared printer ask the administrator of the network 1 2 ...

Page 199: ... the Windows NT 4 0 server If the additional driver for Windows XP or 2000 NT 4 0 is installed in the Windows XP 2000 or NT 4 0 printer server go to the next step If the additional driver is not installed in the Windows NT 4 0 printer server or the printer server s OS is Windows Me 98 or 95 go to Installing the Printer Driver from the CD ROM on page 189 6 For Windows 2000 select whether to use the...

Page 200: ... not the Administrator 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon 3 Select Network printer server then click Next 4 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer Then click OK Note Youcan also type the name of the computer that islocally connected to the shared printer the shared print...

Page 201: ...the Windows XP or 2000 printer server go to the next step If the additional driver for Windows NT 4 0 is not installed in the Windows XP or 2000 printer server or the printer server s OS is Windows Me 98 or 95 go to Installing the Printer Driver from the CD ROM on page 189 5 Select whether to use the printer as the default printer or not then click Next 6 Click Finish Using AppleTalk Under Windows...

Page 202: ...the Windows XP 2000 or NT 4 0 printer server The printer server s operating system is Windows Me 98 or 95 and the client s operating system is Windows XP 2000 or NT 4 0 The screen shots on the following pages may differ from those that appear on your screen depending on the version of the Windows operating system that you are using Note If you are installing the printer driver is a Windows XP 2000...

Page 203: ...for clients is located then click OK If you are installing drivers in Windows XP or 2000 Digital Signature is not found may appear Click Yes Windows 2000 or Continue Anyway Windows XP and continue installing The folder name differs depending on the operating system being used 3 Select the name of the printer then click OK Then follow the on screen instructions Client s OS Folder Name Windows Me 98...

Page 204: ...l LGL Government Letter GLT Government Legal GLG Executive EXE F4 Up to 550 sheets 64 g m Up to 550 sheets 75 g m Total thickness 59 4 mm maximum Labels A4 Letter LT Up to 290 sheets Total thickness 49 4 mm maximum Transparencies A4 Letter LT Up to 100 sheets Total thickness 12 4 mm maximum Envelopes Monarch MON C10 DL C5 C6 IB5 Up to 80 sheets Total thickness 49 4 mm maximum Thick paper Extra thi...

Page 205: ... One person should never attempt to lift or carry it alone Two people should carry the printer lifting it from the positions shown below wWarning If you lift the printer incorrectly you could drop it and cause injury Note The rear side of the printer is extremely heavy Take care when you lift the printer Follow these steps to install the optional 550 Sheet Paper Cassette Unit A4 ...

Page 206: ...rom the printer to prevent getting an electrical shock 2 Place the printer onto the 550 Sheet Universal Paper Cassette Unit Align each of the printer s corners with those of the unit then lower the printer until it rests securely on the unit Note The printer should be carried by at least two people holding the printer with their hands in the indicated positions ...

Page 207: ... then put the printer on top of them 3 PullouttheMP tray and lowerpapercassettefrom theprinter and then pull out the optional lower paper cassette from the unit Then secure the printer to the unit with the four fittings that are provided Install two of the four fittings on both sides of the inside of the printer ...

Page 208: ...the printer driver Click the Update the Printer Option Information Manually button on the Optional Settings menu then click Settings Then select Lower Cassette 2 or Lower Cassette 3 from the Optional Paper Sources list on the Optional Settings dialog box and click OK Removing the 550 Sheet Paper Cassette Unit A4 Perform the installation procedure in reverse Duplex Unit The following table summariz...

Page 209: ...nplug the power cord and interface cable cCaution Make sure to unplug the power cord from the printer to prevent getting an electrical shock 2 Remove the duplex unit connector cover Then pinch the two hooks on the option cover to remove it from cover B ...

Page 210: ... in a safe place prevent to lose 3 Install the Duplex Unit as shown below Make sure that the unit hooks onto the printer s tabs and the duplex connector goes into the slot 4 Secure the unit with the two screws provided 5 Reconnect the interface cable and power cord then turn the printer on ...

Page 211: ... installed you have to make settings manually in the printer driver Click the Update the Printer Option Information Manually button on the Optional Settings menu then click Settings Then select the Duplex Print Unit check box in the Optional Settings dialog box and click OK Removing the Duplex Unit Follow these steps to remove the optional Duplex Unit 1 Turn the printer off and unplug the power co...

Page 212: ...the hooks then remove the unit from the printer 4 Attach the option cover to cover B 5 Reconnect the interface cable and power cord then turn the printer on Stacker Follow these steps to install the optional Stacker 1 Turn off the printer and unplug the power cord and interface cable ...

Page 213: ...200 Installing Options 2 Lift the second lever at the top left corner of the back of the printer 3 Open cover B 4 Remove the locking clip and then lift the right and left levers to remove the top cover ...

Page 214: ... 7 7 7 7 7 7 7 7 5 Insert the right and left tabs of the Stacker into the holes on the top of the printer and slowly lower it onto the top of the printer 6 Secure the screws at both ends of the bottom of the stacker 7 Close cover B ...

Page 215: ... extension tray 9 Reconnect the interface cable and power cord and then turn on the printer Removing the Stacker Follow these steps to remove the optional Stacker 1 Turn off the printer and unplug the power cord and interface cable 2 Close the extension tray of the Stacker and remove thelocking clip ...

Page 216: ... 3 Lift up the second lever at the top left corner of the back of the printer to open cover B 4 Remover the screws on both sides of the Stacker and while holding up the Stacker remove the right and left tabs from the holes on the top of the printer ...

Page 217: ...en turn on the printer Memory Module By installing a Dual In line Memory Module DIMM you can increase printer memory up to 512 MB You may want to add additional memory if you are having difficulty printing complex graphics Note Memory modules from 16 MB to 256 MB are supported Follow these steps to install an optional memory module wWarning Be careful when working inside the printer as some compon...

Page 218: ...e any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components 1 Turn the printer off and unplug the power cord and interface cable 2 Remove the cover on the printer s right side by removing the screw on the back of the printer and sliding the cover backward ...

Page 219: ...3 Loosen the two screws using a screwdriver Then hold the tab on the top of the shield cover and remove the cover wWarning Removing other screws and covers will expose high voltage areas 4 Identify the RAM slot RAM slot gray ...

Page 220: ...ip lock onto the memory module Make sure that the left slot white has a module at all times cCaution Do not force the memory module into the slot Be sure to insert the memory module facing the correct way You should not remove any modules from the circuit board Otherwise the printer will not work ...

Page 221: ...two screws as shown below 7 Reattach the right side cover to the printer as shown below Then tighten the screw on the back of the printer wWarning Tighten the screw firmly to prevent the printer s right side cover from the falling off when moving the printer ...

Page 222: ...ON Status Monitor 3 is not installed you have to make settings manually in the printer driver Click the Update the Printer Option Information Manually button on the OptionalSettingsmenu thenclickSettings Then selecttheappropriate memory size from the Installed Memory deopdown list and click OK Removing a memory module Perform the installation procedure in reverse When removing a memory module from...

Page 223: ...age multi output printing Follow these steps to install the optional Hard Disk Drive wWarning Be careful when working inside the printer as some components are sharp and may cause injury cCaution Before you install the Hard Disk Drive be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components 1 Turn the printer off and unp...

Page 224: ...r s right side by removing the screw on the back of the printer and sliding the cover backward 3 Loosen the two screws using a screwdriver Then hold the tab on the top of the shield cover and remove the cover wWarning Removing other screws and covers will expose high voltage areas ...

Page 225: ...tify the installation slots for the Hard Disk Drive 5 Remove the two screws at the bottom of the printer 6 Connect one end of the cable that comes with the Hard Disk Drive to the socket on the Hard Disk Drive Hard Disk Drive Socket ...

Page 226: ...ing Options 213 7 7 7 7 7 7 7 7 7 7 7 7 Note There are two cables included with the Hard Disk Drive Use the longer cable 7 Connect the other end of the cable to the Hard Disk Drive socket on the circuit board ...

Page 227: ...ve into the printer and push it to set it in the correct position 9 Secure the drive with the screws Use the screw that comes with the drive to secure the upper right corner then use the two screws that you removed in step 5 to secure the positions you took them out of ...

Page 228: ...ble when tightening the screws Do not remove any modules from the circuit board Otherwise the printer will not work 10 Reattach the shield cover with two screws as shown below 11 Reattach the right side cover to the printer as shown below Then tighten the screw on the back of the printer ...

Page 229: ...nt a status sheet See Printing a Status Sheet on page 260 Note If you are using Windows and EPSON Status Monitor 3 is not installed you have to make settings manually in the printer driver Click the Update the Printer Option Information Manually button on the Optional Settings menu then click Settings Then select the Optional HDD Unit check box on the Optional Settings dialog box and click OK Remo...

Page 230: ... want to erase only the fonts installed from the Adobe PostScript 3 PS3 follow steps 1 through 3 above Select PS3 HDD Init Other fonts installed from PS3 will also be erased When installing a Hard Disk Drive from other products format it with this function Interface Cards Your printer comes with a Type B interface slot Various optional interface cards are available to expand your printer s interfa...

Page 231: ...ove the screws and the Type B interface card slot cover as shown below wWarning Removing screws and covers that are not described in the following instructions will expose high voltage areas Note Keep the slot cover in a safe place You will need to reattach it if you remove the interface card later ...

Page 232: ...irmly then fasten the screw as shown below 4 Reconnect the interface cable and power cord and turn the printer on 5 To confirm that the option is installed correctly print a status sheet See Printing a Status Sheet on page 260 Removing an interface card Perform the installation procedure in reverse ...

Page 233: ...220 Installing Options ...

Page 234: ...parts such as the printer cover of the printer when you are replacing consumables Do not install a used consumable product into the printer wWarning Be careful not to touch the fuser which is marked CAUTION Hot Surface Avoid Contact or the surrounding areas If the printer has been in use the fuser and surrounding areas may be very hot Do not dispose of a used consumable product in fire as it may e...

Page 235: ...ar the warning select Clear All Warning from the control panel s Reset Menu If you continue to use the printer without replacing consumable products and a consumable product reaches the end of its service life the printer stops printing and displays the following messages on the LCD panel or the window of EPSON Status Monitor 3 When this happens theprintercannot resumeprinting until you replace th...

Page 236: ...nuine toner cartridge is recommended Using a non genuine toner cartridge may affect print quality EPSON shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by EPSON When handling the imaging cartridge always place it on a clean smooth surface Do not install a used imaging cartridge into the printer If you have moved an imaging ca...

Page 237: ...ner gets on your skin or clothes wash it off with soap and water immediately Keep the imaging cartridge out of the reach of children Do not dispose of a used imaging cartridge in fire as it may explode and cause injury Dispose of it according to local regulations If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine particles can cause a fi...

Page 238: ...able Product 225 8 8 8 8 8 8 8 8 8 8 8 8 1 Open cover A slowly Note When the optional Stacker is installed raise the stacker first then open cover A 2 Hold the handle of the imaging cartridge and pull out from the printer ...

Page 239: ...le Product 3 Take the new imaging cartridge out of its package and gently shake the imaging cartridge as shown below 4 Put the new imaging cartridge on the flat surface and pull out the protective yellow tape seal as shown below ...

Page 240: ...t 227 8 8 8 8 8 8 8 8 8 8 8 8 5 Insert the new imaging cartridge all the way until it stops Note Insert the cartridge with the arrow mark on the top of the imaging cartridge facing toward cover A 6 Close cover A until it clicks shut ...

Page 241: ... the following handling precautions before replacing the fuser unit Do not touch the surface of the fuser unit Doing so may impair print quality wWarning The fuser unit can be very hot if the printer has been in use Turn the printer off and wait for 40 minutes until the temperature has subsided before replacing the fuser unit Keep the fuser unit out of the reach of children Replacing the fuser uni...

Page 242: ...29 8 8 8 8 8 8 8 8 8 8 8 8 1 Turn off the printer and unplug the power cord and the interface cable Note If the printer has been in use wait at least 40 minutes until the fuser cools down before replacing it 2 Lift the paper path lever ...

Page 243: ...230 Replacing the Consumable Product 3 Open cover B 4 Pull down the two levers at either side of the fuser unit ...

Page 244: ...oduct 231 8 8 8 8 8 8 8 8 8 8 8 8 5 Remove the fuser unit slowly Note When removing the fuser unit hold your hands as shown above on the three tabs on both sides of the bottom of the fuser unit 6 Slowly insert the new fuser unit ...

Page 245: ...le Product 7 Lift up the two levers at either side of the fuser unit and push down the levers at both ends of the fuser unit to lock it 8 Close cover B 9 Reconnect the interface cable and power cord and then turn on the printer ...

Page 246: ... the control panel and then press the Enter button 11 Press the Down button to display Reset Fuser Counter and then press the Enter button Cleaning the Printer The printer needs only minimal cleaning If the printer s outer case is dirty or dusty turn off the printer and clean it with a soft clean cloth moistened with a mild detergent ...

Page 247: ...chemicals can damage the components and the case Be careful not to get water onto the printer mechanism or any electrical components Cleaning the pickup roller If the paper jam occurs frequently wipe the pickup roller with a clean dampened cloth Follow the steps below 1 Turn the printer off and open cover A slowly ...

Page 248: ... 8 8 8 8 8 8 8 8 8 8 8 8 2 Hold the handle of the imaging cartridge and pull out Note Place the cartridge on a clean flat surface 3 Remove the two pick up rollers by bending their tabs slightly outwards while sliding them off the spindles ...

Page 249: ...n damp cloth wipe the pickup roller s rubber parts 5 Reattach thepickup rollers as shown below Then fitthe hook in the concave part of the shafts to fix them Note Fit the convex parts of the pickup rollers in the concave parts of the shaft rubber parts ...

Page 250: ... long distances If you need to transport your printer for long distances carefully repack it using the original box and packing materials Follow these steps to repack your printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove all installed options For information on removing options see the section under Installing Options ...

Page 251: ...andlingprecautionswhen you need to move the printer for a short distance If you are moving the printer on its own two people should lift and carry the printer Moving the printer Follow these steps to move the printer for a short distance 1 Turn off the printer and remove the following items Power cord Interface cable 2 Be sure to lift the printer by the correct positions as shown below ...

Page 252: ...ep it horizontal Moving the printer together with an optional lower cassette installed Follow these steps to move the printer together with the optional 550 Sheet Universal Paper Cassette Unit 1 Turn off the printer and remove the following items Power cord Interface cable 2 Lift the printer together with the optional unit cCaution Do not move the printer on angled or uneven surfaces ...

Page 253: ...e illustrations below are in millimeters To install and use any of the following options you will need the indicated amount of additional space The 550 Sheet Universal Paper Cassette Unit adds 95 mm 3 7 in to the bottom of the printer When two optional cassette units are installed the printer requires 185 mm 7 3 in more space beneath the printer The Duplex Unit adds 72 0 mm 2 8 in to the back of t...

Page 254: ...led by wall switches or automatic timers Accidental disruption of power can erase valuable information in your computer s and printer s memory cCaution Leaveadequateroom around theprinter to allowforsufficient ventilation Avoid locations that are subject to direct sunlight excessive heat moisture or dust Avoid using outlets that other appliances are plugged into Use a grounded outlet that matches ...

Page 255: ...242 Replacing the Consumable Product ...

Page 256: ...s when you clear jammed paper Do not remove jammed paper by force Torn paper can be difficult to remove and might cause other paper jams Pull it gently in order to avoid tearing Always try to removejammed paperwithboth hands to avoid tearing it If jammed paper is torn and remains in the printer or if paper is jammed in a place not mentioned in this manual contact your dealer Make sure that the pap...

Page 257: ...urrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury Jam A Cover A When a paper jam occurs in the location shown in the illustration below the Jam A message appears on the printer s LCD panel Follow these steps to clear pap...

Page 258: ...Troubleshooting 245 9 9 9 9 9 9 9 9 9 9 9 9 1 Open cover A 2 Hold the handle of the imaging cartridge and pull out Note Place the cartridge on a clean flat surface ...

Page 259: ...246 Troubleshooting 3 Spin the green part on the pickup roller to bring out jammed paper 4 Gently pull out any sheets that have fed part way into the printer ...

Page 260: ...hooting 247 9 9 9 9 9 9 9 9 9 9 9 9 5 Reinstall the imaging cartridge Note Insert the cartridge with the arrow mark on the top of the imaging cartridge facing toward cover A 6 Close cover A until it clicks shut ...

Page 261: ...teps to clear paper jams from cover A or B wWarning Unlessspecifically instructed in this guide be carefulnot totouch the fuser which is marked CAUTION HOT SURFACE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so 1 Open cover A ...

Page 262: ... 9 9 9 9 9 9 9 9 9 9 2 Hold the handle of the cartridge and pull it out Note Place the cartridge on a clean flat surface 3 If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper ...

Page 263: ...250 Troubleshooting Note When jammed paper cannot be removed easily turn the roller to take tension off the paper then pull it straight out 4 Remove the Face up tray ...

Page 264: ... optional Duplex Unit is installed open the Duplex Unit s cover before opening cover B 6 Open the paper holder by pulling down on the lever on which a green label is attached as shown below wWarning Be careful not to touch the rollers in the fuser unit they may be very hot ...

Page 265: ... 7 If there is any jammed paper remove it gently Be careful not to tear the jammed paper 8 Close the paper holder and close cover B Note If you installed the Duplex Unit close the Duplex Unit s cover after closing cover B ...

Page 266: ...Troubleshooting 253 9 9 9 9 9 9 9 9 9 9 9 9 9 Attach the Face up tray 10 Reinstall the imaging cartridge ...

Page 267: ...ssettes and Cover A When a paper jam occurs in the location shown in the illustration below the Jam MP A Jam C1 A Jam C2 A or Jam C3 A message appears on the printer s LCD panel Follow these steps to clear paper jams in paper cassettes MP Tray lower cassette 1 C1 lower cassette 2 C2 lower cassette 3 C3 ...

Page 268: ...9 9 9 9 9 9 9 9 1 Pull out the cassette from the printer 2 Remove the cassette s cover and discard any crumpled paper Then reattach the cover 3 Gently remove the jammed paper with both hands Be careful not to tear the jammed paper ...

Page 269: ...ing Note Confirm that the jammed paper is not still deep inside the printer 4 Reinsert the paper cassette 5 Open cover A and then close cover A again Note After opening and closing cover A the error message is cleared ...

Page 270: ...n a paper jam occurs in the location shown in the illustration below the Jam DM message appears on the printer s LCD panel Follow these steps to clear paper jams in the Duplex Unit s cover 1 Press the unlock button to unlock the hooks Then open the cover of the Duplex Unit ...

Page 271: ... B on page 248 3 Close the Duplex Unit s cover Note When the error is not cleared after doing the procedure above remove the Duplex Unit from the printer and check if the paper jam occurs at the opening on the lower part of the printer s rear When thepaper jam is cleared completely and cover DM is closed the jammed page s print data is automatically reprinted Jam STK When there is paper jammed in ...

Page 272: ...oubleshooting 259 9 9 9 9 9 9 9 9 9 9 9 9 1 Open the stacker cover by pulling the tab at the top left of the cover 2 Remove any paper you find jammed inside the Stacker as shown in the illustration below ...

Page 273: ... confirm the current status of the printer and that the options are installed correctly print a status sheet using the printer s control panel 1 Turn on the printer The LCD panel shows Ready 2 Press the Enter button three times The printer prints a status sheet Enter button ...

Page 274: ...tion information manually Click the Update the Printer Option Information Manually button and click Settings from the Optional Settings menu The Optional Settings dialog box appears Make settings for each installed option then click OK Operational Problems The Ready light does not turn on Cause What to do The power cord may not be properly plugged into the electrical outlet Turn off the printer an...

Page 275: ...both ends of the interface cable between the printer and the computer If you are usingthe parallel interface be sure to secure the connector using the wire retaining clips You may not be using the correct interface cable If you are using the parallel interface make sure that the cable is a double shielded twisted pair interface cable no more than six feet in length If you are using the USB interfa...

Page 276: ... reducing the image resolution of your document in the application software or install more memory in your computer if you can Cause What to do If you are using Windows and EPSON Status Monitor 3 is not installed you have to make settings manually in the printer driver Click the Optional Settings tab select Update the Printer Option Information Manually then click Settings ...

Page 277: ...e cable may not be plugged in securely Make sure that both ends of the interface cable are plugged in securely You may not be using the correct interface cable If you are using the parallel interface make sure that the cable is a double shielded twisted pair interface cable no more than six feet in length If you are using the USB interface use a Revision 1 1 or 2 0 cable The emulation setting for ...

Page 278: ...ay Size setting may be incorrect When loading paper for which the size is not specified with Auto setting specify the correct paper size on the MP Tray Size setting in the Tray Menu on the control panel Cause What to do The printer emulation setting in your application may be incorrect Make sure that your application is set for the printer emulation you are using For example if you are using the L...

Page 279: ...er or smooth high quality copier paper is recommended for best results See Available paper types on page 319 for information on choosing paper The paper path inside the printer may be dusty Clean internal printer components by printing three pages with only one character per page Cause What to do The paper path inside the printer may be dusty Clean internal printer components by printing three pag...

Page 280: ... in a humid or damp environment Be sure to use paper that is newly unwrapped or in the Extended Settings on the printer driver If the printouts are still not what you expected try adjusting the Light Dark slider in the More Settings dialog box accessed through the Basic Setting menu There may be no toner left in the imaging cartridge If the message on the LCD panel or in EPSON Status Monitor 3 ind...

Page 281: ...dusty Clean internal printer components by printing three pages with only one character per page Cause What to do Your paper may be moist or damp This printer is sensitive to moisture absorbed by the paper The higher the moisture content in the paper the lighter the printout Do not store paper in a humid or damp environment You may not be using the correct type of paper for your printer If the sur...

Page 282: ...problem may be with the printer Turn off the printer and contact your dealer The Paper Size setting may be incorrect Make sure the correct paper size is set in the Tray Menu on the control panel MP Tray Size setting may be incorrect When loading paper for which the size is not specified with Auto setting specify the correct paper size on the MP Tray Size setting in the Tray Menu on the control pan...

Page 283: ...inter s control panel menus There may be no toner left in the imaging cartridge If the message on the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner left is low see Replacing the imaging cartridge on page 224 The Densitysetting may be too low Increase the Density setting in the Printing Menu on the control panel Cause What to do Toner may have spilled onto the paper feed...

Page 284: ... Check to see if the printout is acceptable If not add more memory for a permanent solution or lower print qualitytemporarilyinthe printer driver or in the Extended Settings on the printer driver If the printouts are still notwhatyouexpected tryadjustingthe Light Dark slider in the More Settings dialog box accessed through the Basic Setting menu Cause What to do The printer has insufficient memory...

Page 285: ...er outputting to the Face up tray is recommended Otherwise the paper may curl When outputting thick paper to the Stacker extend the retortion part of the Stacker to prevent the paper from falling Cause What to do The printer does not have sufficient memory to collate print jobs Only one set of copies will be printed Reduce the contents of print jobs or add more memory For information on installing...

Page 286: ... may not be correct Make sure that you have selected the correct paper source in your application There may be no paper in the cassettes Load paper The size of loaded paper differs from the control panel setting Make sure that the correct paper size is set in the control panel s Paper Source and MP Tray Size settings Too many sheets may be loaded in a cassettes Make sure that you have not tried to...

Page 287: ...hooting See the appropriate sections below for resolutions to the various problems that you may experience when printing in the PostScript mode from a computer running one of the supported Windows operating systems ...

Page 288: ...de However there are situations where the printer cannot select the correct emulation mode In this case it must be set manually to PS3 Set the emulation mode through the SelecType Emulation menu on the printer See Emulation Menu on page 349 The printer s emulation mode setting for the interface that you are using is incorrect The emulation mode can be set individually for each interface which rece...

Page 289: ...computer is running Windows XP click Start then click Control Panel In the window that appears click Printers and Other Hardware then click View installed printers or fax printers If Printers and Faxes is displayed at the bottom of the window click on it instead 2 Right click the icon of the PostScript printer driver that you are using to print 3 Make sure that there is a check mark nextto Set as ...

Page 290: ...t print normallyif the computer is connected to the printer via the parallel interface and the ECP mode is set When this is the case follow the steps below to make sure that the mode setting is correct 1 Click Start select Settings then click Printers 2 Right click the icon for the printer then click Properties 3 Click the Details tab then click the Spool Settings button 4 Select Disable bi direct...

Page 291: ...sdialogboxis turned on but the TrueType fonts are not replaced by the printer fonts If the Send TrueType fonts to printer according to the Font Substitution Table settingonthe Fonts sheet of the printer s Properties dialog box is turned on TrueType fonts are replaced by the printer fonts before they are printed Specify the appropriate substitution fonts using the Font Substitution Table The printe...

Page 292: ... 9 9 9 The edges of texts and or images are not smooth Cause What to do The resolution is set to 300 dpi Change the Resolution setting in the Graphics sheet to 600 dpi The printer does not have sufficient memory Increase the printer memory ...

Page 293: ...CP mode The printermaynotprint normallyif the computer is connected to the printer via the parallel interface and the ECP mode is set When this is the case follow the steps below to make sure that the mode setting is correct 1 Click Start select Settings then click Printers 2 Right click the icon for the printer then click Properties 3 Click the Details tab then click the Spool Settings button 4 S...

Page 294: ...ta Format setting in the printer s Properties dialog box is not set to ASCII data The printer cannot print binary data when it is connected to the computer via the USB interface Make sure that the Data Format setting which is accessed by clicking Advanced on the PostScript sheet of the printer s Properties dialog box is set to ASCII data If your computer is running Windows XP click the Device Sett...

Page 295: ... 4 0 2000 environment and the Send CTRL D Before Each Job or Send CTRL D After Each Job settingon the Device Settings sheet of the printer s Properties dialog box is set to Yes Make sure that both the Send CTRL D Before Each Job and Send CTRL D After Each Job settings are set to No The network connection is something other than AppleTalk and the Data Format setting is not set to ASCII data If the ...

Page 296: ...face Click Advanced on the PostScript sheet of the printer s Properties dialog box and then change the Data Format setting from ASCII data default to Tagged binary communications protocol Cause What to do The printer cannot read the installed optional interface card Turn off the computer then remove the card Make sure the interface card is of a supported model Cause What to do The optional lower p...

Page 297: ... Too many sheets may be loaded in the paper cassette Make sure that you have not tried to load in with too many sheets of paper The cassette can hold a maximum of 550 sheets of 75 g m paper The paper size is not set correctly Make sure that the correct paper size is selected in the TrayMenu onthe control panel Cause What to do The paper is jammed at the optional 550 Sheet Paper Cassette Unit See C...

Page 298: ...If you must use multiple USB hubs we recommended that you connect the printer to the first tier hub Windows operating system Your computer must be a model pre installed with Windows Me 98 XP or 2000 a model that was pre installed with Windows 98 and upgraded to Windows Me or a model that was pre installed with Windows Me 98 or 2000 and upgraded to Windows XP You may not be able to install or run t...

Page 299: ... the steps below 1 Open the Printers folder and right click the icon of your printer 2 Click Printing Preferenceson the shortcut menu that appears and then right click anywhere in the driver If About is displayed in the shortcut menu that appears click it If a message box with the words Unidrv Printer Driver appears you must reinstall the printer software as described in the Setup Guide If About i...

Page 300: ...rinter device driver or the printer software may be incorrectly installed Follow the directions below to ensure that the driver and printer software are installed correctly Note The screen shots shown in this section are taken from Windows 98 Windows Me screens may differ slightly 1 Click Start point to Settings and then click Printers Make sure that the icon for your printer appears in the Printe...

Page 301: ...288 Troubleshooting Select the icon for your printer and then click Properties on the File menu ...

Page 302: ...Troubleshooting 289 9 9 9 9 9 9 9 9 9 9 9 9 2 Click the Details tab ...

Page 303: ...o the following port list then the USB printer device driver and printer software are installed correctly If the correct port is not displayed proceed to the next step 3 Right click the My Computer icon on your desktop and then click Properties 4 Click the Device Manager tab ...

Page 304: ...Troubleshooting 291 9 9 9 9 9 9 9 9 9 9 9 9 If your drivers are correctly installed EPSON USB Printer Devices should appear on the Device Manager menu ...

Page 305: ...devices If USB Printer or EPSON EPL N3000 appears under Other devices theprintersoftwareisnot installed correctly Proceed to step 5 If neither USB Printer nor EPSON EPL N3000 appears under Other devices click Refresh or unplug the USB cable from the printer then plug it into the printer again Once you ve confirmed that these items appear proceed to step5 ...

Page 306: ...n click OK When the following dialog box appears click OK and then click OK to close the System Properties dialog box 6 Uninstall the printer software as explained in Uninstalling the Printer Software on page 83 Then turn the printer off restart your computer and reinstall the printer software as described in the Setup Guide ...

Page 307: ...display the Status menu then press the Enter button Cancel All Print Job The printer is canceling all print jobs in the printer memory including jobs the printer is currently receiving or printing This message appears when the Cancel Job button has been pressed down for more than 2 seconds Cancel Print Job The printer is canceling the current print job This message appears when the Cancel Job butt...

Page 308: ...loaded in the printer is not appropriate for the optional Duplex Unit Load correct paper size and press the N Start Stop button to resume printing Check Paper Size The paper size setting is different from the size of paper loaded in the printer Check to see if the correct size of paper is loaded in the specified paper source To clear this error select Clear Warning from the control panel s Resetme...

Page 309: ...has become separated from the printer Turn the printer off reinstall the Duplex Unit and turn the printer on again Duplex Mem Overflow There is not enough memory for duplex printing The printer prints only on the front and ejects the paper To clear this error follow the instructions below If Off is selected as the Auto Cont setting on the control panel s Setup menu press the N Start Stop button to...

Page 310: ...r this error select Clear Warning from the control panel s Reset menu For instruction about accessing the control panel menus see How to access the control panel menus on page 339 Form Feed The printer is ejecting paper due to a user request This message appears when pressing the N Start Stop button once to make the printer offline and then holding down the N Start Stop button for more than 2 seco...

Page 311: ...imiting the number of graphics or reducing the number and size of fonts To clear this error select Clear Warning from the control panel s Resetmenu See How to access the control panel menus on page 339 for instructions Turn the Image Optimum setting off on the control panel s Printing menu if you do not want the printer to automatically lower the print quality to continue printing You may need to ...

Page 312: ...ogram does not exist on the PostScript3 ROM module or PostScript 3 ROM module that cannot be used on this printer is installed You need to update the module Jam XXX The location where the paper jam occurred is displayed at xxx xxx indicates the location of the error If a paper jam occurs at two or more locations simultaneously the corresponding multiple locations are displayed Jam A Paper is jamme...

Page 313: ...ock them by using the EPSON WinAssist or WebAssist utility Refer to the Network Guide for information Need Memory The printer has insufficient memory to complete the current print job Jam MP A Jam C1 A Jam C2 A Jam C3 A Paper is jammed inside the optional lower cassette For instructions on how to remove jammed paper in the optional lower cassette see Jam MP A Jam C1 A Jam C2 A Jam C3 A All paper c...

Page 314: ... liable for any damages or problems arising from the use of consumable products not manufactured or approved by EPSON Install a genuine EPSON product or perform Clear Warning or Clear All Warnings of the Reset menu on the control panel to clear the warning message See Replacing the imaging cartridge on page 224 for instructions on replacing the imaging cartridge Press the N Start Stop button on th...

Page 315: ...on to cancel the print job If you press the N Start Stop button without replacing the paper the printer will print on the loaded paper even though it does not match the required size Print Overrun The required time to process the print data exceeded the print engine speed because the current page is too complex Press the N Start Stop button to resume printing Or press the Cancel Job button to canc...

Page 316: ...e Toner The imaging cartridge is out of toner and need to be replaced See Replacing the imaging cartridge on page 224 for instructions Reserve JobCanceled The printer cannot store the data of your print job using the Reserve Job function The maximum number of print jobs stored in the printer s Hard Disk Drive has been reached or the drive has no more memory available to store a new job To store a ...

Page 317: ...y you can clear this message by performing Reset or Reset All on the control panel However the print data will be deleted ROM Check The printer is checking the ROM Self Test The printer is currently performing a self test and initialization Service Req xyyyy A controller error or a print engine error has been detected Turn off the printer Wait at least 5 seconds and then turn it back on If the err...

Page 318: ...aging cartridge on page 224 for instructions When you set the TonerOut setting in the Setup menu to Stop you can continue to print until the Replace Toner error message appears It is recommended that you wait until this message appears before replacing the imaging cartridge as remaining toner may spill during replacement procedure When printouts become faint see Replacing the imaging cartridge on ...

Page 319: ...a new fuser unit See Replacing the fuser unit on page 228 for instructions Write Error ROM P The printer is unableto write datainto the ROMmodulecorrectly You cannot remove the ROM P because the ROM P is a program ROM module Contact our Customer Support Center Writing ROM P The printer is writing data into the ROM module in the ROM slot P Canceling Printing You can cancel printing from your comput...

Page 320: ...erface and clears errors that may have occurred at the interface Follow these steps 1 Press the Enter button to access the control panel menus 2 Press the Down button several times until Reset Menu appears on the LCD panel then press the Enter button 3 Press the Down button once to display Reset 4 Press the Enter button Printing is canceled the printer is ready to receive a new print job Contactin...

Page 321: ...Your computer operating system name and version Names and versions of the software applications you normally use with your product For users in Latin America Electronic support services are available 24 hours a day at the following web sites To speak with a customer support representative call one of the numbers below Service Access World Wide Web From the Internet you can reach Epson s Latin Amer...

Page 322: ...oblems they can often solve problems quickly and easily as well as give advise on the next step to take Internet URL http www epson com au Access theEpsonAustralia World WideWebpages Worthtaking your modem here for the occasional surf The site provides a download area for drivers Epson contact points new product information and technical support e mail Brazil 55 11 4196 6350 Chile 562 230 9500 Col...

Page 323: ... advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can helpsolve the problem This information includes yourEpson product documentation type of computer operating system application programs and any info...

Page 324: ...World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Hotline Phone 66 2 670 0333 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty For users in Indonesia Contacts for...

Page 325: ...12 Troubleshooting Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Sales enquiries and product information Technical support Phone 62 21 572 4350 Fax 62 21 572 4357 ...

Page 326: ... on the Internet to provide users with the following information Jakarta Mangga Dua Mall 3rd floor No 3A B Jl Arteri Mangga Dua Jakarta Phone Fax 62 21 62301104 Bandung Lippo Center 8th floor Jl Gatot Subroto No 2 Bandung Phone Fax 62 22 7303766 Surabaya Gd Bumi Mandiri 7th floor Jl Jend Basuki Rachmat No 129 137 Surabaya Phone Fax 62 31 5479541 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yo...

Page 327: ... available to obtain product information and the latest versions of product drivers You can log on to the following number for the BBS service Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers For users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications ...

Page 328: ...product information Infoline Enquiries on repair services warranty product usage and technical support Techline For users in India Contacts for information support and services are World Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Phone 603 56288288 Fax 603 56288388 399 Phone 603 56288222 Phone 603 56288333 ...

Page 329: ... be accessed 9 A M to 9 P M anywhere in the country Phone 5321266 14 Lines Fax 5581439 5321095 Mumbai Phone 28261516 17 Fax 28257287 Delhi Phone 26447201 02 03 04 07 09 Fax 26447205 Chennai Phone 28203940 41 8218658 59 Fax 28272463 Kolkata Phone 22831589 90 Fax 22831591 Hyderabad Phone 55331738 39 Fax 55328633 Cochin Phone 2357638 2356652 Fax 2357950 Pune Phone 4335460 90 Ext 214 Fax 4330881 Ahmed...

Page 330: ...ow World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813 6567 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Phone 63 2 813 6567...

Page 331: ...318 Troubleshooting ...

Page 332: ...only under normal temperature and humidity conditions Poor quality paper may reduce print quality cause paper jams and other problems Paper type Description Plain paper General copier paper Recycled paper is acceptable Envelopes No paste and no tape No plastic window unless specifically designed for laser printers Labels The backing sheet should be covered completely with no gaps between each labe...

Page 333: ...usly printed paper by any other black and white laser printers color laser printers color copiers black and white copiers ink jet printers or thermal transfer printers Carbon paper carbonless paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 220 C Labels that peel easily or labels that do not cover the backing sheet completel...

Page 334: ...per Weight 60 to 105 g m 16 to 28 lb Size A4 210 297 mm A5 148 210 mm B5 182 257 mm Letter 216 279 mm 8 5 11 in Legal 216 356 mm 8 5 14 in Half Letter 140 mm 216 mm 5 5 8 5 in Government Letter 203 267 mm 8 0 10 5 in Government Legal 216 330 mm 8 5 13 in Executive 184 267 mm 7 25 10 5 in F4 210 330 mm Custom 76 2 127 0 mm to 215 9 355 6 mm Paper Sources MP tray for all sizes standard lower cassett...

Page 335: ...ch 3 7 8 7 1 2 in Commercial 10 4 1 8 9 1 2 in DL 110 220 mm C5 162 229 mm C6 114 162 mm International B5 176 250 mm 7 9 8 in Paper Source MP tray standard lower paper cassette optional 550 Sheet Paper Cassette Unit Size A4 210 297 mm Letter 216 279 mm 8 5 11 in Paper Source MPtray standard lower cassette optional 550 Sheet Paper Cassette Unit Weight 106 to 216 g m 28 2 to 57 5 lb ...

Page 336: ...4 210 297 mm A5 148 210 mm B5 182 257 mm Letter 216 279 mm 8 5 11 in Legal 216 356 mm 8 5 14 in Half Letter 140 mm 216 mm 5 5 8 5 in Government Letter 203 267 mm 8 0 10 5 in Government Legal 216 330 mm 8 5 13 in Executive 184 267 mm 7 25 10 5 in F4 210 330 mm Paper Source MP tray standard lower cassette optional 550 Sheet Paper Cassette Unit Size A4 210 297 mm Letter 216 mm 279 mm 8 5 11 in Paper ...

Page 337: ...s or less at normal temperature about 17 seconds or less from the sleep mode Paper feed Automatic or manual feed Paper feed alignment Center alignment for all sizes Input paper supply MP tray Up to 150 sheets of plain paper Up to 20 sheets of envelopes Up to 100 sheets of labels and transparencies Up to 60 sheets of thick paper Total thickness 17 5 mm maximum Standard cassette Up to 550 sheets of ...

Page 338: ...eets Internal emulation HP listed LaserJet 4 emulation LJ4 mode HP GL 2 emulation GL2 mode ESC P2 24 pin printer emulation ESCP2 mode ESC P 9 pin printer emulation FX mode IBM Proprinter emulation I239X mode PostScript 3 PCL6 Resident fonts 84 scalable fonts and 7 bitmap fonts RAM 64 MB expandable up to 512 MB ...

Page 339: ...et or less Dimensions and weight Height 428 0 mm 16 9 in Width 468 0 mm 18 4 in Depth 404 0 mm 15 9 in Weight Approx 20 9 kg 46 1 lb without consumable installed Durability Printing Volume Maximum 150 000 sheets month Average 10 000 sheets month 110 V to 120 V Model Model JEA 2 220 to 240 V Model Model JEB 2 Voltage 110 V 120 V 10 220 V 240 V 10 Rated frequency 50 Hz 60 Hz 3 Hz 50 Hz 60 Hz 3 Hz Ra...

Page 340: ...W 110V 959 W 220V Average 539 Wh 538 Wh During standby mode Average 78 Wh 76 Wh Sleep mode 7 Wh 10 Wh Safety UL 60950 CSA No 60950 EMC FCC Part 15 Subpart B Class B CSA C108 8 Class B Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC EN 60950 EN 60825 1 EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 EMC AS NZS 3548 Class B 110 V to 120 V Model Model JEA 2 220 to 240 V Model Model JEB 2...

Page 341: ...mitted by the laser is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation CDRH regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 Compliance is mandatory for products marketed in the United ...

Page 342: ...ote Only computers equipped with a USB connector and running Windows Me 98 XP or 2000 support the USB interface Ethernet interface You can use an IEEE 802 3 100BASE TX 10 BASE T straight through shielded twisted pair interface cable with an RJ45 connector Language Adobe PostScript 3 Emulation name in PJL POSTSCRIPT in EJL PS AppleTalk protocol Entity Type LaserWriter Emulation Type POSTSCRIPT 00 ...

Page 343: ...5 Paper weight 60 to 216 g m 16 to 43 4 lb Paper feed One paper cassette mounted Automatic feed delivery system Cassette capacity up to 550 sheets 64 g m Maximum height 59 4 mm Paper types Plain paper thick paper transparencies envelopes Power supply DC 24V 1A supplied by the printer Power consumption 3 3V 0 1A Dimensions and weight Height Width Depth Weight 143 mm 5 6 in 422 mm 16 6 in 455 mm 17 ...

Page 344: ...55 60 mm However when using custom size paper that is 76 2 mm to 89 9 mm wide and 127 0 mm to 139 7 mm long the paper cannot be output to the Stacker so it is output to the face down tray Paper types Plain paper thick paper Power supply DC 24V 0 4A supplied by the printer Power consumption 3 3V 0 2A Dimensions and weight Height Width Depth Weight 227 mm 8 9 in 418 mm 16 5 in 313 mm 12 3 in 2 6 kg ...

Page 345: ...r details contact the store where you purchased this printer or the EPSON sales company Paper size Regular paper sizes excluding envelopes Paper types Plain paper thick paper Power supply DC 24V 0 4A supplied by the printer Power consumption 3 3V 0 1A Dimensions and weight Height Width Depth Weight 219 mm 8 6 in 352 mm 13 9 in 96 mm 3 8 in 1 9kg 4 2 lb Product number C12C824061 Capacity 20 GB Memo...

Page 346: ...fore replacing the fuser unit varies depending on the type of printing Product number S051111 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH Life of factory installed Average of 6 000 pages of continuous printing Life of replacement cartridges under the conditions of A4 size paper continuous printing and 5 print ratio Average of 17 000 pages of continuous printing Product nu...

Page 347: ... be followed carefully to avoid bodily injury cCautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer Safety Precautions Be sure to follow these precautions carefully to ensure safe efficient operation ...

Page 348: ...t positions as shown below Unless specifically instructed in this guide be careful not to touch the fuser which is marked CAUTION HOT SURFACE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so Unless specifically instructed in this guide do not ...

Page 349: ... apart They cannot be refilled Do not touch the toner Keep the toner away from your eyes Do not dispose of used imaging cartridge and fuser unit in fire as they can explode and cause injury Dispose of them according to local regulations If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine particles can cause a fire or explosion if they com...

Page 350: ...hose controls that are covered by the operating instructions Improper adjustment of other controls may result in damage that requires repair by a qualified service representative ENERGY STAR Compliance As an International ENERGY STAR Partner EPSON has determined that this product meets the InternationalENERGYSTAR Programguidelines for energy efficiency The International ENERGY STAR Office Equipmen...

Page 351: ...ifications Power On Off Cautions Do not turn off the printer After turning on the printer wait until Ready appears on the LCD panel While the Ready light is flashing While the Data light is on or flashing While printing ...

Page 352: ...eneral printer settings can be made from the printer driver and do not need to be made using thecontrol panel In fact printer driver settings override settings made using the control panel so use the control panel menus only to make settings you cannot make in your software or printer driver including the following Changing the emulation modes and selecting the IES Intelligent Emulation Switching ...

Page 353: ...roll through the items or press the Back button to return to the previous level 5 Press the Enter button to carry out the operation indicated by an item such as printing a status sheet or resetting the printer or to view the settings available for an item such as paper sizes or emulation modes Use the Up and Down buttons to scroll through available settings and press the Enter button to select a s...

Page 354: ... print or delete Re Print Job Verify Job and Stored Job data 1 Make sure the LCD panel displays Ready or Standby then press the Enter button to access the control panel menus 2 Press the Down button repeatedly until Quick Print Job Menu appears on the LCD panel then press the Enter button 3 Use the Down or Up button to scroll to the appropriate user name then press the Enter button 4 Use the Down ...

Page 355: ...eatedly until ConfidentialJobMenu appears on the LCD panel then press the Enter button 3 Use the Down or Up button to scroll to the appropriate user name then press the Enter button 4 Enter your 4 digit password by using the corresponding buttons as shown below Note Passwords are always 4 digits Passwords consist of numbers from 1 through 4 If no print jobs have been saved with the password you en...

Page 356: ...es To delete the print job without printing any copies press the Down button to display Delete on the LCD panel 7 Press the Enter button to start printing or to delete the data Control Panel Menus For a summary of the control panel menus see the table below For details on the items and settings on the menus see the descriptions for each menu later in this section Control panel menu summary The fol...

Page 357: ...Save Density Image Optimum Top Offset LeftOffset T Offset B 11 L Offset B 11 Setup Menu Lang Time Out Paper Source Out Bin Stacker 11 MP Mode ManualFeed Copies Duplex 12 Binding 12 Start Page 12 Offset Stacking 11 Paper Type Skip Blank Page Auto Eject Page Size Ignore Auto Cont Page Protect Toner Out LCD Contrast Reset Menu Clear Warning Clear All Warnings Reset Reset All SelecType Init Reset Fuse...

Page 358: ...are activated after turning the printer off and then on 10The item appears when the appropriate font setting is selected 11The item appears when the optional Stacker is installed 12The item appears when the optional Duplex Unit is installed Information Menu From this menu you can check the toner level and the remaining service life of consumable products You can also print status and sample sheets...

Page 359: ...ional interface card is installed Status Sheet AUX Status Sheet PS3 Status Sheet Prints a sheet showing the current printer settings and installed options These sheets can be useful to confirm whether options have been installed correctly Reserve Job List Prints a list of reserved print jobs stored in the optional Hard Disk Drive Item Settings default in bold Status Sheet Reserve Job List 1 Form O...

Page 360: ... List LJ4 Font Sample ESCP2 Font Sample FX Font Sample I239X Font Sample Prints a list or sample of the fonts available for your selected printer emulation Toner Displays the amount of toner left in the imaging cartridge as shown below Total Pages Displays the total number of pages printed by the printer 0 to 99999999 E F About 100 to 84 E F About 83 to 67 E F About 66 to 51 E F About 50 to 34 E F...

Page 361: ...al 550 Sheet Paper Cassette Unit is installed MP Tray Size Select your paper size from this menu LC1 Size LC2 Size LC3 Size Displays the paper size loaded in the standard and optional 550 Sheet Paper Cassette Unit Item Settings default in bold MP Tray Size Auto A4 A5 B5 LT HLT LGL GLT GLG EXE F4 MON C10 DL C5 C6 IB5 LC1 Size A4 A5 B5 LT LGL GLG EXE LC2 Size A4 A5 B5 LT LGL GLG EXE LC3 Size A4 A5 B...

Page 362: ... LJ4 ESC P2 FX GL2 or I239X menu as necessary The settings you can choose from are the same for every interface Available only when an optional Type B interface card is installed Printing Menu This menu allows you to make standard print settings such as Page Size and Orientation when printing from an application or operating system that does not support your printer driver Be sure to use the print...

Page 363: ...ether the page is printed in portrait or landscape orientation Item Settings default in bold Page Size A4 A5 B5 LT HLT LGL GLT GLG EXE F4 MON C10 DL C5 C6 IB5 CTM Wide A4 Off On Orientation Port Land Resolution 600 300 RITech On Off Toner Save Off On Density 1 2 3 4 5 Image Optimum Auto Off On Top Offset 99 0 0 0 99 0 mm in 0 5 increments LeftOffset 99 0 0 0 99 0 mm in 0 5 increments T Offset B 99...

Page 364: ... and lower edges Density Specifies the printing density Image Optimum When this mode is on the quality of graphics is reduced It reduces the amount of graphics data when the data reaches the memory limit allowing complex documents to be printed Top Offset Makes fine adjustments to the vertical printing position of the page cCaution Make sure that the printed image does not extend beyond the edge o...

Page 365: ... on both sides Use this if the printout on the back is not where you expected L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both sides Use this if the printout on the back is not where you expected Setup Menu This menu allows you to make various basic configuration settings related to paper sources feeding modes and error handling You can also use th...

Page 366: ...rtuguês Time Out 0 5 60 300 in 1 minute increments Paper Source Auto MP LC1 LC2 LC3 Out Bin Face down Stacker Stacker Face down No Face dwn MP Mode Normal Last ManualFeed Off 1stPage EachPage Copies 1 to 999 Duplex Off On Binding Long Edge Short Edge Start Page Front Back Offset Stacking Off On Paper Type Normal Thick ExtraThk Trnsprnc Skip Blank Page Off On Auto Eject Page Off On Size Ignore Off ...

Page 367: ... the optional Universal Cassette Unit when Normal is selected as the Paper Type setting If you select Auto paper feeds from the paper source containing paper that matches your Paper Size setting If an envelope size IB5 C10 C5 DL MON C6 is selected as the Page Size setting paper always feeds from the MP tray If you select Thick Thick N Thick R or Trnsprnc as the Paper Type setting paper always feed...

Page 368: ...t Last the MP tray has the lowest priority Manual Feed Allows you to select the manual feed mode for the MP tray For details on the manual feed mode see Manually feeding paper on page 19 Copies Designates the number of copies to be printed from 1 through 999 Duplex Turns duplex printing on or off Binding Specifies the binding direction of the printout Start Page Specifies whether printing starts f...

Page 369: ...hich means paper is not ejected when the time out limit is reached Size Ignore If you want to ignore a paper size error select On When you turn this item on the printer keeps printing even if the image size exceeds the printable area for the specified paper size This may cause smudges because of the toner that is not transferred onto the paper properly When this item is turned off the printer stop...

Page 370: ...tinue to occur Note Changing the Page Protect setting reconfigures the printer s memory which causes any downloaded fonts to be deleted Toner Out Specifies whether the printer stops printing when the printer is running out of toner If you select Continue you can continue printing after clearing the warning message However it may cause problems such as faint print LCD Contrast Adjusts the contrast ...

Page 371: ...rs the last warning message that appear on the LCD panel Clear All Warnings Clears all warning messages that appeared on the LCD panel and are still stored in the printer s memory Reset Stops printing and clears the current job received from the active interface You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully Reset All S...

Page 372: ...when using the parallel interface Parallel I F Allows you to activate or deactivate the parallel interface Speed Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or Nibble mode When Fast is selected the pulse width is about 1 µs When Normal is selected the pulse width is about 10 µs Bi D Allows you to specify the bidirectional communication mode When you...

Page 373: ...ed in Reset Menu on page 358 Resetting the printer erases all print jobs Make sure the Ready light is not flashing when you reset the printer USB Menu These settings control communication between the printer and the computer when using the USB interface USB I F Allows you to activate or deactivate the USB interface Buffer Size Determines the amount of memory to be used for receiving data and print...

Page 374: ...re than five seconds then turn it back on Or you can perform a Reset All operation as explained in Reset Menu on page 358 Resetting the printer erases all print jobs Make sure the Ready light is not flashing when you reset the printer Network Menu See the Network Guide for each setting AUX Menu See the Network Guide for each setting ...

Page 375: ...nati VeUS MsPublishin Math 8 PsMath VeMath PiFont Legal UK ANSI ASCII Swedis2 Italian Spanish German Norweg1 French2 Windows McText PcIcelandic PcLt774 PcTurk1 PcPortugues PcEt850 PcTurk2 PcCanFrench PcSl437 PcNordic 8859 3 ISO 8859 4 ISO WiBaltic WiEstonian WiLatvian Mazowia CodeMJK BpBRASCII BpAbicomp PcGk437 PcGk851 PcGk869 8859 7 ISO WiGreek Europe3 PcCy855 PcCy866 PcLt866 PcUkr866 PcLit771 88...

Page 376: ...he default font pitch if the font is scalable and of fixed pitch You can select from 0 44 to 99 99 cpi characters per inch in 0 01 cpi increments This item may not appear depending on the Font Source or Font Number settings Height Specifies the default font height if the font is scalable and proportional You can select from 4 00 to 999 75 points in 0 25 point increments This item may not appear de...

Page 377: ... Available only in certain locations where printers are sold with a special ROM module installed to handle specific languages CR Function LF Function These functions are included for users of particular operating systems such as UNIX Tray Assign Changes the assignment for the paper source select command When 4 is selected the commands are set as compatible with the HP LaserJet 4 When 4K is selecte...

Page 378: ...e Before you start printing in the GL 2 mode You may need to change the following print options in your application depending on your output needs Check these settings to make sure they match the data you are trying to print Item Settings default in bold GL Mode LJ4GL2 GLlike Scale Off A0 A1 A2 A3 Origin Corner Center Pen Pen0 Pen1 Pen2 Pen3 Pen4 Pen5 Pen6 End Butt Square Triangular Round Join Mit...

Page 379: ...age or the HP LaserJet 4 emulation of GL 2 Scale Specifies whether the outputfromthesoftware is scaled Thescale factor is based on the output paper size of the application Origin Specifies whether the logical origin of the plotter is the corner or the center of the paper Pen Allows you to choose a pen which you can then set the thickness for in the Pen 0 through 6 item The LJ4GL2 mode supports two...

Page 380: ...he LJ4GL2 mode and Pen 0 through Pen 6 are available in the GLlike mode PS3 Menu These settings are available in the PS3 mode Error Sheet When you select On the printer prints out an error sheet Image Protect Allows you to specify whether to employ lossy compression Lossy compression refers to a data compression technique in which some amount of data is lost Item Settings default in bold Error She...

Page 381: ...xxxlines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 PcIcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin1 8859 15ISO PcSl437 PcTurkish1 8859 9ISO Mazowia CodeMJK PcGk437 PcGk851 PcGk869 8859 7 ISO PcCy855 PcCy866 PcUkr866 PcLit771 Bulgarian Hebrew7 Hebrew8 PcHe862 PcAr864 PcAr864Ara PcAr720 PcLit774 Estonia ISO Latin2 PcLat866 Country USA France Germ...

Page 382: ... assumed to be 1 pica 1 6 inch If you change the Orientation Page Size or T Margin settings the page length setting automatically returns to the default for each paper size CG Table Use the character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines corners shaded areas international characters Gr...

Page 383: ...ge return CR If On is selected a line feed command is sent with each carriage return Select On if your text lines overlap Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select Dark the bit image density is high and if you select Light the bit image density is low If you select BarCode the printer converts bit images to bar codes by automaticall...

Page 384: ...efault in bold Font Courier Prestige Roman Sans Serif Script Orator S OCR A OCR B Pitch 10 12 15 cpi Prop Condensed Off On T Margin 0 40 0 50 1 50 inches in 0 05 inch increments Text 1 66 xxxlines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 PcIcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin1 8859 15ISO Country USA France Germany UK Denmark Sweden It...

Page 385: ...ings the page length setting automatically returns to the default for each paper size CG Table Use the character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines corners shaded areas international characters Greek characters and mathematical symbols If you select Italic the upper half of the char...

Page 386: ...is selected a line feed command is sent with each carriage return Select On if your text lines overlap Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select Dark the bit image density is high and if you select Light the bit image density is low If you select BarCode the printer converts bit images to bar codes by automatically filling in any ve...

Page 387: ...bles Character tables contain the characters and symbols used by different languages The printer prints text based on the selected character table Item Settings default in bold Font Courier Prestige Gothic Orator Script Presentor Sans Serif Pitch 10 12 15 17 20 24 cpi Prop Code Page 437 850 858 860 863 865 T Margin 0 30 0 40 1 50 inches in 0 05 inch increments Text 1 67 xxxlines Auto CR Off On Aut...

Page 388: ...tion whenever the printing position goes beyond the right margin If this setting is off the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Auto LF If you select Off the printer does not send an automatic line feed LF command with each carri...

Page 389: ... zero CharacterSet Selects character table 1 or 2 Support Menu Enter the Support Mode by pressing the Down button while turning the printer on to make the Support Menu appears LCD Backlight Set the LCD control setting When Auto is selected the printer controls the backlight of the LCD panel automatically When the printer is in sleep mode the backlight is off When On is selected the LCD backlight i...

Page 390: ... of these fonts may not be available The fonts provided with the printer are shown below according to the emulation mode LJ4 GL2 mode Font Name Family HP Equivalent Courier Medium Bold Italic Bold Italic Courier ITC Zapf Dingbats ITC Zapf Dingbats CG Times Medium Bold Italic Bold Italic CG Times CG Omega Medium Bold Italic Bold Italic CG Omega Coronet Coronet Clarendon Condensed Clarendon Condense...

Page 391: ...ic Times New Helvetica Medium Bold Oblique Bold Oblique Helvetica Helvetica Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow Palatino Roman Bold Italic Bold Italic Palatino ITC Avant Garde Book Demi Book Oblique Demi Oblique ITCAvantGarde Gothic ITC Bookman Light Demi Light Italic Demi Italic ITC Bookman New Century Schoolbook Roman Bold Italic Bold Italic New Century Schoolbook Times Roma...

Page 392: ...be readable Print a sample and make sure the fonts can be read before printing large quantities ESC P 2 and FX modes Letter Gothic Medium Bold Italic Letter Gothic Naskh Medium Bold Naskh Koufi Medium Bold Koufi CourierPS Medium Bold Oblique Bold Oblique CourierPS Line Printer Line Printer OCR A OCR B Code39 9 37cpi 4 68cpi EAN UPC Medium Bold Font Name Family Courier Medium Bold EPSON Prestige EP...

Page 393: ...tities I239X mode Note Depending on the print density or on the quality or color of the paper the OCR B font may not be readable Print a sample and make sure the font can be read before printing large quantities Letter Gothic Medium Bold Times New Roman Medium Bold EPSON Script OCR A OCR B Font Name Family Courier Medium Bold EPSON Prestige EPSON Gothic EPSON Orator EPSON Script EPSON Presentor EP...

Page 394: ...s on page 415 to see what these fonts actually look like Printing font samples You can printsamples of the fonts availableineach modeby using the control panel s Information Menu Follow these steps to print font samples 1 Make sure that paper is loaded 2 Make sure the LCD panel displays Ready or Standby then press the Enter button 3 Press the Down button to select the font sample for the appropria...

Page 395: ... Windows XP or Windows 2000 you do not need to install ATM since it is part of the operating system already You can also install fonts from within theFonts window To access this window open the Control Panel and double click the Fonts icon Once installed the fonts are available in all your Windows applications Selecting Fonts Whenever possible select fonts in your application See your software doc...

Page 396: ...ur computer or having fonts downloaded only when you need to print a particular font Installing PostScript Screen Fonts You need to install the PostScript screen fonts using Adobe Type Manager so that the fonts in the printout will be identical to the fonts that you see on the screen The PostScript screen fonts are located in the PS3_fnts folder on the CD ROM that shipped with your printer You can...

Page 397: ...ge selection window appears select your country If the EPSON Installation Program screen does not appear automatically double click the My Computer icon right click the CD ROM icon and click OPEN in the menu that appears Then double click Epsetup exe 2 Click Continue When the software license agreement screen appears read the statement and then click Agree Computer IBM PC series or IBM compatible ...

Page 398: ...e dialog box that appears click Install Software 4 Click Custom 5 Select the EPSON Font Manager check box and click Install Then follow the on screen instructions 6 When installation is complete click OK EPSON Font Manager is now installed on your computer ...

Page 399: ...u to easilyprintbar codesthatconform to a variety of bar code standards EPSON BarCode Fonts support the following types of bar codes Bar code Standard EPSON BarCode OCR B Check Digit Comments EAN EPSON EAN 8 Yes Yes Creates EAN abbreviated version bar codes EPSON EAN 13 Yes Yes Creates EAN standard version bar codes UPC A EPSON UPC A Yes Yes Creates UPC A bar codes UPC E EPSON UPC E Yes Yes Create...

Page 400: ...the font name EPSON ITF CD No Yes EPSON ITF CD Num Yes Yes EPSON ITF Num Yes No Codabar EPSON Codabar No No Printing of OCR B and check digits can be specified with the font name EPSON Codabar CD No Yes EPSON Codabar CD Num Yes Yes EPSON Codabar Num Yes No Computer IBM PC series or IBM compatible with an i386SX or higher CPU Operating system Microsoft Windows Me 98 95 Windows XP 2000 NT 4 0 Hard d...

Page 401: ...ake sure that the printer is off and that Windows is running on your computer 2 Insert the printer software CD ROM in the CD ROM drive Note If the language section window appears select your country If the EPSON Installation Program screen does not appear automatically double click the My Computer icon right click the CD ROM icon and click OPEN in the menu that appears Then double click Epsetup ex...

Page 402: ... dialog box that appears click Install Software 5 Click Custom 6 Select the EPSON BarCode Font check box and click Install Then follow the on screen instructions 7 When installation is complete click OK EPSON BarCode Fonts are now installed on your computer ...

Page 403: ...BarCode Fonts The application featured in these instructions is Microsoft WordPad The actual procedure may differ slightly when printing from other applications 1 Open adocument in your application and enter the characters you want to convert into a bar code 2 Select the characters then select Font from the Format menu ...

Page 404: ...SON BarCode Font you want to use then set the font size and click OK Note In Windows XP 2000 and NT 4 0 you cannot use font sizes larger than 96 points when printing bar codes 4 The characters you selected appear as bar code characters similar to those shown below ...

Page 405: ...Notes on inputting and formatting bar codes Pleasenotethefollowingwhen inputtingand formatting bar code characters Monochrome Printer Driver Color Printer Driver Host Based Monochrome Printer Driver Color not available Black not available Print Quality 600 dpi 600 dpi 600 dpi Toner Save Not selected Not selected Not selected Zoom Options Not selected Not selected Not selected Graphic mode intheExt...

Page 406: ... easily distinguish bar codes from other text in your document set your application to show text symbols such as paragraph marks tabs etc Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font is selected the resulting bar code may have more characters than were originally input For best results use only the font sizes recommended in BarCode Font specificati...

Page 407: ...ode standard Because the check digit is added automatically only 7 characters can be input The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B Character type Numbers 0 to 9 Number of characters 7 characters Font size 52 pt to 130 pt up to 96 pt in Windows XP 2000 NT Recommended sizes are 52 pt 65 pt standa...

Page 408: ...12 characters can be input The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B EPSON EAN 8 Character type Numbers 0 to 9 Number of characters 12 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 409: ...ported Supplementary codes are not supported The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B EPSON EAN 13 Character type Numbers 0 to 9 Number of characters 11 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 410: ...Code UPC Symbol Specification Manual The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Check digit OCR B The numeral 0 EPSON UPC A Character type Numbers 0 to 9 Number of characters 6 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 411: ...it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping Spaces in Code39 bar codes should be input as _ underbars When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while a Code39 font is selected the bar code will not be correct ...

Page 412: ...nd C When the code set of a line of characters is changed in the middle of the line a conversion code is automatically inserted Font size When OCR B is not used 26 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 36 pt 72 pt 108 pt and 144 pt EPSON Code39 EPSON Co...

Page 413: ...hat automatically delete spaces from the ends of lines or change multiple spaces into tabs When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while Code128 is selected the bar code will not be correct The following codes are inserted automatically and need not be input by hand Left Rig...

Page 414: ...is automatically adjusted to 15 or more of its total length in conformance to the Interleaved 2 of 5 standard For this reason it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping Interleaved 2 of 5 treats every two characters as one set When there are an odd number of characters EPSON ITF fonts automatically add a zero to the beginning of ...

Page 415: ...racter Check digit The numeral 0 added to the beginning of character strings as needed Font size When OCR B is not used 26 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 36 pt 72 pt 108 pt and 144 pt ...

Page 416: ... of its total length in conformance to the Codabar standard For this reason it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping When either a Start or a Stop character is input Codabar fonts automatically insert the complementary character If neither a Start nor a Stop character is input these characters are automatically input as the let...

Page 417: ...when not input Check digit Character type Numbers 0 to 9 Symbols Number of characters No limit Font size When OCR B is not used 26 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 36 pt 72 pt 108 pt and 144 pt ...

Page 418: ...Working with Fonts 405 C C C C C C C C C C C C Print sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num ...

Page 419: ...406 Working with Fonts ...

Page 420: ...nts and symbols automatically you will probably never need to adjust the printer s settings However if you are writing your own printer control programs or if you are using older software that cannot control fonts refer to the following sections for symbol set details When you are considering which font to use you should also consider which symbol set to combine with the font Available symbol sets...

Page 421: ... 2 ISO 2N 8859 9 ISO 5N 8859 10ISO 6N IBM DN 11U PcMultilingual 12U PcE Europe 17U PcTk437 9T WiAnsi 19U WiE Europe 9E WiTurkish 5T Legal 1U UK 1E Swedis2 0S Italian 0I Spanish 2S German 1G Norweg1 0D French2 1F Roman 9 4U 8859 15ISO 9N PcEur858 13U 19 Typefaces Courier CG Times Universe Letter Gothic PcBlt775 26U Pc1004 9J WiBALT 19L DeskTop 7J PsText 10J Windows 9U McText 12J MsPublishi 6J PiFon...

Page 422: ...fi Ryadh PsMath 5M Math 8 8M 19 Typefaces Courier CG Times Universe Letter Gothic Dorit Malka Naamit Naskh Koufi Ryadh Line Printer ANSI ASCII 0U Courier CG Times Universe Letter Gothic Pc866Cyr 3R Pc866Ukr 14R WinCyr 9R ISOCyr 10N Pc8Grk 12G Pc851Grk 10G WinGrk 9G ISOGrk 12N Greek8 8G Available typefaces Symbol set name ...

Page 423: ...Olive Garamond Marigold Albertus Arial Times New Helvetica Helvetica Narrow Palatino ITC Avant Garde Gothic ITC Bookman New Century Schoolbook Times ITC Zapf Chancery Medium Italic CourierPS Character sets ANSI ASCII 0U French 0F Italian 0l Swedis 2 0S UK 1E HP Spanish 1S Chinese 2K IRV 2U Portuguese 4S IBM Spanish 6S Norweg 1 0D HP German 0G JlS ASCII 0K Norweg 2 1D French 2 1F German 1G Spanish ...

Page 424: ... not available available not available available PcIcelandic not available available not available available BpBRASCII not available available not available available BpAbicomp not available available not available available Roman 8 not available available available available PcEur858 available available available available ISO Latin1 not available available not available available 8859 15ISO not ...

Page 425: ...able available not available not available PcUkr866 not available available not available not available Hebrew7 not available available not available not available Hebrew8 not available available not available not available PcHe862 not available available not available not available PcAr864 not available available not available not available PcLit771 not available available not available not avail...

Page 426: ...rnational character sets using the ESC R command Available for ESC P 2 emulation only Characters available with the ESC command To print the characters in the table below use the ESC command Character sets USA France Germany UK Japan Denmark1 Denmark2 Sweden Italy Spain1 Spain2 Norway Latin America Korea Legal ...

Page 427: ...ench PcNordic See In the ESC P 2 or FX Modes on page 411 The available fonts are EPSON Sans Serif Courier EPSON Prestige EPSON Gothic EPSON Presentor EPSON Orator and EPSON Script In the EPSON GL 2 Mode The available symbol sets in the EPSON GL 2 mode are the same as those in LaserJet4 emulation mode See In the LJ4 Emulation Mode on page 408 ...

Page 428: ...PostScript Font Samples 415 E E E E E E E E E E E E Appendix E PostScript Font Samples ...

Page 429: ...416 PostScript Font Samples ...

Page 430: ... Firewall your computer is made more vulnerable If you have many exceptions and open ports your computer can become a victim of unknown intruders or viruses Epson takes no responsibilities for damages caused by allowing exception in Windows Firewall A Configuring the Network Interface using EpsonNet WinAssist If you configure the network interface using the computer running Windows XP Service Pack...

Page 431: ... Services list and then click OK B For EpsonNet WebManager Users If EpsonNet WebManager is installed on the computer running Windows XP Service Pack 2 make the following settings otherwise the client computers cannot access EpsonNet WebManager 1 Click Start point to Control Panel and then select Security Center Click Windows Firewall 2 Click the Exceptions tab and then click the Add Port button 3 ...

Page 432: ...d in another network segment Solution 1 Click Start point to Control Panel and then select Security Center Click Windows Firewall 2 Click the Exceptions tab and then click the Add Program button 3 Click the Browse button 4 Select the program located in the following folder using the Look in pull down menu C Program Files Common Files EPSON EBAPI EEBAgent exe Note Substitute the drive letter for yo...

Page 433: ... for Windows XP Users 5 Confirm that EEBAgent exe is registered in the Programs list and then click OK 6 Confirm that the check box for EEBAgent exe is selected in the Programs and Services list and then click OK ...

Page 434: ...rticular language cpi characters per inch A measure of the size of fixed width text characters CR carriage return A control code to return the printing position to the start of the next line after printing one line default A value or setting that takes effect when the printer is turned on reset or initialized download To transfer information from the computer to the printer downloaded font A font ...

Page 435: ...osed of small dots The dots can be close together to create black or more widely spaced to create gray or white areas in the image Newspaper photographs are common examples of halftones imaging cartridge The imaging cartridge contains a photosensitive print drum and supply of toner initialization The act of returning the printer to its defaults fixed set of conditions interface The connection betw...

Page 436: ... component of the printer that contains a photosensitive print drum developer unit and intermediate transfer unit The photoconductor fixes the toner on the paper using heat and pressure pitch A measure of the number of characters per inch cpi for fixed width fonts point size The height of a particular font as measured from the top of the tallest character to the bottom of the lowest A point is a t...

Page 437: ... the printer s memory and erase the current print jobs resident font A font that is stored permanently in the printer s memory resolution A measure of the fineness and clarity of images produced by the printer or monitor Printer resolution is measured in dots per inch Monitor resolution is measured in pixels RITech Resolution Improvement Technology A feature that smooths the jagged edges of printe...

Page 438: ...n a character table toner The black powder contained in the imaging cartridge that is used to print images on the paper TrueType An outline font format that was developed jointly by Apple Computer and Microsoft Corporation TrueType fonts areoutlinefontsthat can beeasily resized for screen display or for printing ...

Page 439: ...426 Glossary ...

Page 440: ...tacting EPSON 307 Control panel settings 339 Control panel menus overview of available menus 343 Control panel settings when to use 339 Correcting USB Problems 285 Customer support 307 D Driver Windows accessing 35 Duplex Unit 195 E Envelopes driver settings 29 loading 30 specifications 322 the use of 28 EPSON BarCode Fonts about 386 formatting 392 inputting 392 installing 388 printing 390 specifi...

Page 441: ...ems 271 O Online help 123 Operational problems 261 P Paper loading the MP tray 23 loading the optional 550 Sheet Lower Paper Cassette Unit 27 loading the standard lower paper cassette 23 printable area 323 prohibited 320 specifications 321 321 supported media types 319 Paper jams All paper cassettes and Cover A 254 Cover A 244 Cover A or B 248 Cover DM 257 precautions when clearing jams 243 Paper ...

Page 442: ...35 uninstalling 83 Printer driver settings Using Balloon help 138 Using online help 123 Printer settings duplex printing 54 extended settings 55 HDD form overlay Windows 51 overlay 45 print layout 39 resizing printouts 36 watermark 40 Printer setup Changing Mac OS 8 6 9 x 137 Changing Mac OS X 164 Printing a Status Sheet 260 Problems Printing in the PostScript 3 Mode 273 Problems Using Options 283...

Page 443: ...s 238 Troubleshooting error messages 294 LCD panel messages 294 operational problems 261 paper handling problems 272 printout problems 264 print quality problems 266 Troubleshooting on Windows Font and image problems 278 General printing problems 276 Network interface 281 Parallel interface 280 PostScript documents 275 USB interface 281 U Uninstalling printer software 83 USB device driver 86 USB c...

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