Epson DLQ-3500 User Manual Download Page 81

Page: 81 / 182

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R4C4600

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Rev.C

TROUB. FM

A5 s i ze

7/24/01

Pr oof Si gn- of f :
ABE Y. Azuma, Nagas awa

Takahas hi
ABE S. Hal vor s on

Tr act or

is selected as the

paper source on the control
panel.

Select

Manual /CSF as

the paper source

on the control panel. (See “Buttons and
Lights”.)

The platen rotates but the printer does not feed the paper.

Cause

What to do

Tr act or

is selected as the

paper source on the control
panel.

Select

Manual /CSF as

the paper source

on the control panel. (See “Buttons and
Lights”.)

Paper feeding is crooked or the paper jams.

Cause

What to do

The paper guide is not
properly installed.

Remove the paper guide and install it
as described in

“

Attaching the paper

guide” in the

Setup Guide

The edge guide is not
positioned correctly.

Move the edge guide so that they
match the width of your paper.

You may not be using the
right type of paper for the
printer.

Be sure you’re using the right type of
paper. See “Paper”.

The paper is old or creased.

Use only new, clean sheets of paper.

Note:

If paper is jammed in the paper path,
see “Clearing a Paper Jam”.

Summary of Contents for DLQ-3500

Page 1: ...nauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products ...

Page 2: ... 2 ...

Page 3: ...lapping multipart forms 1 22 Labels 1 24 Continuous forms with labels 1 27 Overlapping multipart forms with labels 1 30 Envelopes 1 32 Postcards 1 33 Switching Between Continuous Paper and Single Sheets 1 34 Switching to single sheets 1 34 Switching to continuous paper 1 36 Using the Micro Adjust Function 1 37 Adjusting the tear off position 1 37 Adjusting the top of form position 1 39 Chapter 2 P...

Page 4: ... Default Settings 3 6 Understanding default settings 3 6 Changing default settings 3 12 Printing in Color 3 14 Chapter 4 Troubleshooting Using the Error Indicators 4 2 Problems and Solutions 4 3 Power supply problems 4 4 Paper loading or feeding problems 4 5 Printing position problems 4 13 Printing or printout quality problems 4 16 Correcting USB Problems 4 23 Clearing a Paper Jam 4 26 Aligning Ve...

Page 5: ...the cut sheet feeder 5 8 Loading paper manually using the paper guide 5 12 Switching between the tractor and the cut sheet feeder 5 13 Automatic Sheet Alignment Unit 5 14 Installing the automatic sheet alignment unit 5 14 Loading paper using the automatic sheet alignment unit 5 16 Adjusting the printing position 5 18 Interface Cards 5 21 Installing an interface card 5 22 Appendix A Product Informa...

Page 6: ...vironmental A 11 Paper A 11 Printable area A 25 Standards and Approvals A 30 Command Lists A 30 EPSON ESC P 2 control codes A 30 IBM PPDS Emulation Control Codes A 31 Cleaning the Printer A 33 Transporting the Printer A 33 ...

Page 7: ...s the paper specifications See Paper for more detailed information Your printer can accommodate various paper types through three paper sources paper guide tractor or optional cut sheet feeder You should select the paper source depending on the type of paper you are using You can select the paper source by pressing the Paper Sour cebutton on the control panel See Buttons and Lights for more inform...

Page 8: ... 2 Paper s our ce Tr act or Paper s our ce Paper gui de aut om at i c sheet al i gnm ent uni t opt i on ...

Page 9: ...re to load paper with the printable side up Paper source and paper types Basically there are two paper types and three paper sources The table below shows the relationship between paper sources and paper types as well as paper loading and ejecting orientation ...

Page 10: ...ude envel opes pos t car ds and s i ngl e s heet m ul t i par t f or m s You can use onl y s i ngl e s heet m ul t i par t f or m s t hat ar e gl ued at t he t op of t he f or m s i n t he opt i onal cut s heet f eeder Paper path Paper source selection Continuous paper Tr act or T r act or Single sheets Paper gui de or aut om at i c s heet al i gnm ent uni t opt i on M anual C SF C ut s heet f eed...

Page 11: ... using special paper such as multipart forms you can manually set the paper thickness lever to the appropriate position The higher the number you set the paper thickness lever to the wider the space between the platen and print head If your printout appears faint or characters seem skipped or missing this setting may be too high On the other hand if the setting is too low your printout may appear ...

Page 12: ...r position O r di nar y paper s i ngl e sheet s or cont i nuous paper 1 t o 1 Aut o M ul t i par t f or m s car bonl ess 2 par t s or i gi nal 1 copy 3 par t s or i gi nal 2 copi es 4 par t s or i gi nal 3 copi es 5 par t s or i gi nal 4 copi es 6 par t s or i gi nal 5 copi es 7 par t s or i gi nal 6 copi es 8 par t s or i gi nal 7 copi es 0 or 1 1 or 2 2 t o 4 3 t o 5 4 t o 6 5 t o 8 6 t o 9 Labe...

Page 13: ...s lever to a lower position within the range specified in the table above Similarly if your printout appears smudged set the lever to a higher position Your printout appears faint or characters seem skipped or missing this setting may be too high On the other hand if the setting is too low your printout may appear smudged Loading Continuous Paper You can load continuous paper from the built in tra...

Page 14: ... 8 Positioning the continuous paper supply When you load continuous paper make sure to line up the paper supply with the tractor so the paper feeds smoothly into the printer as shown below ...

Page 15: ...ontinuous paper with the tractor 1 Make sure that Tr act or is selected as the paper source on the control panel If not select it by pressing the Paper Sour ce button 2 Slide the edge guide all the way to the left ...

Page 16: ...k lever 4 Position the left sprocket so that the sprocket pins are to the left of the arrow mark on the back of the printer Then push down the lock lever to lock the sprocket in place Note Printing starts at the arrow mark on the back of the printer The unprintable area is to the left of the arrow mark ...

Page 17: ... 11 5 Slide the right sprocket to roughly match the width of your paper but do not lock it 6 Slide the center paper support to the middle of the two sprockets ...

Page 18: ...les of the continuous paper over the sprocket pins on both sides Be sure to position your paper supply so that the printable side faces up c Caution Make sure the first sheet of your continuous paper has a clean straight edge so that it can feed smoothly into the printer ...

Page 19: ... lever to lock the sprocket in place 11 Turn on the printer if it is turned off The printer is ready to start printing When using continuous paper you can use the tear off function to tear off printed pages and save the blank pages that are usually wasted between print jobs For more information see Using the tear off function ...

Page 20: ...ing the tear off function You can use the tear off function to advance your continuous paper to the printer s tear off edge when you finish printing You can then easily tear off the printed sheets When you resume printing the printer automatically feeds the paper back to the top of form position so that you can save the paper normally lost between documents You can use the tear off function in two...

Page 21: ...the Tear O f f Speci al Paper lights are flashing the paper is in the tear off position If you press theTear O f f Speci al Paper button again the printer feeds your paper to the next top of form position 2 Press the Tear O f f Speci al Paper button The printer advances the paper to the tear off edge Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the...

Page 22: ...tear off position automatically To automatically advance your printed documents to the tear off position turn on the auto tear off mode and select the appropriate page length for continuous paper in the default setting mode See Changing default settings for instructions on how to change the default settings When auto tear off is on the printer automatically advances the paper to the tear off posit...

Page 23: ...l Paper button Removing continuous paper Follow these steps to remove continuous paper from the printer 1 Press the Tear O f f Speci al Paper button after the printer finishes printing your document The printer advances the paper to the tear off position Note When the auto tear off function is on the printer advances the paper perforation to the tear off position automatically You can turn on the ...

Page 24: ...ad a stack of paper in the optional cut sheet feeder See Cut Sheet Feeder for more information on the optional cut sheet feeder Note If you load long paper for example legal size paper leave enough space at the back of the printer so that the paper is not obstructed Loading single sheets from the front Follow these steps to load single sheets from the paper guide 1 Make sure the paper guide is att...

Page 25: ... Make sure that M anual C SF is selected as the paper source on the control panel If not select it by pressing the Paper Sour ce button 4 Slide the edge guide until it rests against the guide mark guide mark ...

Page 26: ...e printer or cause it to lose the top of form position Do not open the printer cover while paper is being fed otherwise the printer cannot load the paper correctly Note If the platen rotates but the printer does not load the paper completely remove the paper and then insert it all the way into the printer again If the paper feeds before you can adjust its position properly increase the M anual f e...

Page 27: ...utton Loading single sheets from the rear You can load a stack of paper from the rear of the printer using the optional cut sheet feeder See Cut Sheet Feeder for more information Loading Special Paper Multipart forms Your printer can print on both single sheet and continuous multipart forms It can use multipart forms with up to eight parts including the original c Caution Use only carbonless multi...

Page 28: ...irely within the printable area of the forms Printing on the edge of a multipart form can damage the print head For information about the printable area see Printable area Single sheet multipart forms that are glued at the side of the form should be loaded only from the paper guide not from the optional cut sheet feeder Overlapping multipart forms Overlapping multipart forms are a type of continuo...

Page 29: ...rmation 2 Turn on O ver l appi ng For m s and Ski p over per f or at i on settings in the default setting mode Note When O ver l appi ng For m s is turned on in the default setting mode the printer automatically activates the auto paper thickness function even though the paper thickness lever may be set to another position c Caution Printing on the edge of overlapping multipart forms can damage th...

Page 30: ...pping multipart forms forward Labels When selecting labels for printing always choose labels mounted on continuous backing sheets with sprocket holes for use with a tractor Do not use labels on shiny single sheet backing because the backing sheet tends to slip and may not feed properly Follow these steps to load labels c Caution Use labels only under normal operating conditions because labels are ...

Page 31: ...See Adjusting the Paper Thickness Lever for more information 2 Load labels as described in Loading continuous paper with the tractor To tear off and eject labels Always tear off and eject labels as described below c Caution Never feed labels backward using theLoad Ej ect button Tear O f f Speci al Paper button or knob on the right side of the printer Labels can easily peel off their backing and ja...

Page 32: ... press the Tear O f f Speci al Paper button See the illustration below 2 Press the LF FF button to eject the last label form forward c Caution Do not leave labels loaded in the printer between print jobs they tend to curl and may come off their backing sheet and jam the printer when you resume printing ...

Page 33: ...continuous forms with labels only under normal operating conditions 1 Make sure of the following Your software settings keep the printing entirely within the printable area See Printable area for more information Tr act or is selected as the paper source on the control panel 2 Turn on O ver l appi ng For m s and Ski p over per f or at i on settings in the default setting mode Note When O ver l app...

Page 34: ...ft edge of the form is no further than 3 cm to the left of the arrow mark when facing the back of the printer To tear off and eject continuous forms with labels Always tear off and eject continuous forms with labels by following the procedure below Note When O ver l appi ng For m s is turned on in the default setting mode the Tear O f f Speci al Paper button is disabled and theLoad Ej ect button o...

Page 35: ...the last form forward 3 Toprintonanothertypeofpaper turnoffO ver l appi ng For m s and Ski p over per f or at i on settings in the default setting mode c Caution Do not leave continuous forms with labels loaded in the printer between print jobs they tend to curl and may come off their backing sheet and jam the printer when you resume printing ...

Page 36: ...ensitive to temperature and humidity Follow these steps to load overlapping multipart forms with labels 1 Make sure of the following Your software settings keep the printing entirely within the printable area See Printable area for more information Tr act or is selected as the paper source on the control panel The setting of thepage l engt h f or t r act or in the default settings matches the page...

Page 37: ...to the left of the arrow mark when facing the back of the printer To tear off and eject overlapping multipart forms with labels Always tear off and eject overlapping multipart forms with labels by following the procedure below Note When O ver l appi ng For m s is turned on in the default setting mode the Tear O f f Speci al Paper button is disabled and theLoad Ej ect button only feeds forms forwar...

Page 38: ...erating conditions 1 Make sure that your software settings keep the printing entirely within the printable area See Printable area for more information c Caution Printing on the edge of an envelope can damage the print head 2 Make sure that M anual C SF is selected as the paper source on the control panel If not select it by pressing the Paper Sour ce button 3 Select Envel opeon the control panel ...

Page 39: ... or with the optional cut sheet feeder or optional automatic sheet alignment unit Follow these steps to load postcards c Caution Use postcards only under normal operating conditions 1 Make sure that your software settings keep the printing entirely within the printable area See Printable area for more information c Caution Printing on the edge of a postcard can damage the print head ...

Page 40: ...d cards following the instructions in Loading single sheets from the front Loading paper to the cut sheet feeder or Loading paper using the automatic sheet alignment unit f r omt he paper gui de guide mark Switching Between Continuous Paper and Single Sheets When using the tractor you can easily switch between continuous paper and single sheets including envelopes or postcards without removing the...

Page 41: ... the printed pages c Caution Always tear off paper before feeding it backwards feeding too many sheets backwards can cause a paper jam Never feed labels backward using the Load Ej ect button Tear O f f Speci al Paper button or knob on the right side of the printer Labels can easily peel off their backing and jam the printer For information on removing labels from the paper path see To tear off and...

Page 42: ...er guide See Loading Single Sheets for more information Switching to continuous paper Follow these steps to switch from single sheets to continuous paper 1 If necessary press the Load Ej ect button to eject the last printed single sheet 2 Make sure continuous paper is loaded in the printer as described in Loading continuous paper with the tractor ...

Page 43: ...o Adjust Function The Micro Adjust function allows you to move the paper forward or backward in 0 141 mm 1 180 inch increments so that you can make precise adjustments to the top of form and tear off positions Adjusting the tear off position If your paper perforation is not aligned with the tear off edge you can use the Micro Adjust function to move the perforation to the tear off position Follow ...

Page 44: ...ear O f f Speci al Paper lights are flashing the paper is at the current tear off position You may need to press the Tear O f f Speci al Paper button to advance the paper to the tear off position 3 Hold down the Pausebutton for about three seconds The Pauselight begins flashing and the printer enters the Micro Adjust mode 4 Press the LF FF D button to feed paper backward or press the Load Ej ect U...

Page 45: ...ng appears too high or low on the page you can use the Micro Adjust function to adjust the top of form position Follow these steps to adjust the top of form position c Caution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Note Your top of form position setting remains in effect until you change it even if you turn off...

Page 46: ... position down on the page or press theLoad Ej ect U button to move the top of form position up on the page Note The printer has a minimum and a maximum top of form position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly You can use the default...

Page 47: ...nitor the status of your printer alerts you when errors occur and provides you with troubleshooting tips Status Monitor 3 is automatically installed when you install the printer driver Note Before proceeding make sure you have installed the printer driver on your computer as described in the Setup Guide Using the Printer Driver with Windows Me 98 and 95 You can access the printer driver from your ...

Page 48: ...nge printer driver settings Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the printer driver from Windows applications Follow these steps to access the printer driver from a Windows application 1 Select Pr i nt Set upor Pr i nt from the File menu of your appli...

Page 49: ...Paper Graphics and Device Options menu These menus contain the printer driver settings 3 To view a menu click the corresponding tab at the top of the window See Changingtheprinterdriversettings to change the settings Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu 1 Click the St ar t button and then go to Set t i ngs 2 Click Pr i...

Page 50: ... To view a menu click the corresponding tab at the top of the window See Changingtheprinterdriversettings to change the settings Changing the printer driver settings 5 Your printer driver has four menus Paper Graphics Device Options and Utility For an overview of the available settings see Printer Driver Settings Overview You can also view online help by right clicking items in the driver and sele...

Page 51: ...y to the application you are using See Accessing the printer driver from Windows applications for more information When you access the printer driver from the Start menu the printer driver settings you make apply to all your applications See Accessing the printer driver from the Start menu for more information To check and change printer driver settings see Changing the printer driver settings Not...

Page 52: ...ndows NT 4 0 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Select Pr i nt Set upor Pr i nt from the File menu of your application software The Print or Print Setup dialog box appears ...

Page 53: ...and then click Pr i nt er Set up Pr oper t i es or O pt i ons You may need to click a combination of these buttons The Document Properties window appears and you see the Page Setup and Advanced menus These menus contain the printer driver settings ...

Page 54: ...from the Start menu Follow these steps to access the printer driver from the Start menu Note The screen shots used in this procedure are from the Windows NT 4 0 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Click the St ar t button and then point to Set t i ngs 2 Click Pr i nt er s ...

Page 55: ... click your printer icon and click Docum ent Def aul t s The screen displays the Default Document Properties window which contains the Page Setup and Advanced menus These menus display the printer driver settings ...

Page 56: ...rsettings to change the settings Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings Page Setup and Advanced You can also change settings on the Utility menu in the printer software For an overview of the available settings see Printer Driver Settings Overview You can also view online help by right clicking items in the drive...

Page 57: ...C a ncel to cancel your changes Once you have checked your printer driver settings and changed them if necessary you are ready to print Printer Driver Settings Overview The following tables show the Windows printer driver settings Note that not every setting is available in all versions of Windows ...

Page 58: ...n t he ki nd of pr i nt out you w a nt I nt ens i t y I nt ens i t y Cont r ol M ove t he sl i der t o m ake your pr i nt out l i ght er or dar ker Pr i nt qual i t y Sel ect a pr i nt qual i t y opt i on f r omt he Pr i nt qual i t y l i s t I f you t ur n on Hi speed you w i l l ent er bi di r ect i onal pr i nt i ng m ode and pr i nt i ng speed w i l l i ncr eas e Tur ni ng Hi s peed of f w i l...

Page 59: ... opt i on f r omt he C hange Set t i ng l i s t box Hal f t one C l i ck t hi s but t on t o set t he br i ght ness and cont r as t i nput t he RG B gam m a or m ake ot her s et t i ngs T he Hal f t one C ol or Adj us t m ent di al og box appear s For det ai l s cl i ck t he Hel p but t on i n t hi s di al og box Settings Explanations EPSO N St at us M oni t or 3 You can acces s t he EPSO NSt at u...

Page 60: ...nitor 3 may not functionproperly IfyouwanttouseEPSONStatusMonitor3 reinstall the driver as described in the Setup Guide Before using the EPSON Status Monitor 3 utility be sure to read the README file on the driver disk This file contains the latest information on the utility Setting up EPSON Status Monitor 3 Follow these steps to set up EPSON Status Monitor 3 1 Open the Utility menu as described i...

Page 61: ...t i f i cat i on Sel ect Shor t cut i con The sel ect ed i con i s di spl ayed i n t he systemt r ay on t he t as kbar on t he com put er scr een The s et t i ng s exam pl e i s show n on t he r i ght w i ndow By cl i cki ng t he shor t cut i con you can acces s t he M oni t or i ng Pr ef er ences di al og box eas i l y Recei ve er r or not i f i cat i on f or s har ed pr i nt er s Er r or not i f...

Page 62: ...Open the Utility menu then click theEPSO NSt at us M oni t or 3 icon To find out how to open the Utility menu See Using the Printer Driver with Windows Me 98 and 95 or Using the Printer Driver with Windows 2000 and NT 4 0 When you access the EPSON Status Monitor 3 utility as described above the following printer status window appears You can view printer status information in this window A l l ow ...

Page 63: ...cts one of the available fonts To select a font see Selecting a Font and Pitch Font l i ght s Indicate which font is selected 2 Reset When you press both the Font and Pitch buttons simultaneously the printer clears buffer and returns to its default settings ...

Page 64: ...uous paper forward to the tear off position Feeds continuous paper backward from the tear off position to the top of form position Selectsspecialpaper envelopeorcard asthepaper type Tear O f f Speci al Paper l i ght s Flash when continuous paper is in the tear off position Only the right one is on when envelope is selected as the paper type Only the left one is on when card is selected as the pape...

Page 65: ...down for a few seconds 7 Load Ej ect but t on Loads a single sheet of paper Ejects a single sheet of paper if a sheet is loaded Loads continuous paper from the standby position Feeds continuous paper backward to the standby position if a sheet is loaded 8 M i cr o Adj ust When you hold down the Pause button for three seconds the printer enters the Micro Adjust mode In this mode you can adjust the ...

Page 66: ...lt settings for more information 9 Paper out l i ght On when no paper is loaded in the selected paper source or paper is not loaded correctly Flashes when paper has not been fully ejected or a paper jam has occurred 10 Pause but t on Stops printing temporarily and resumes printing when pressed again When held down for three seconds enters the Micro Adjust mode When pressed again exits the Micro Ad...

Page 67: ...ings 1 Make sure that the printer is not printing If it is press the Pausebutton to stop printing 2 Press the Font button until the three Font lights indicate the desired font as shown below on of f 3 Press the Pi t chbutton until the three Pitch lights indicate the desired pitch as shown below Font Pitch D r af t 10 12 15 Rom an 10 12 15 PS Sans Ser i f 10 12 15 PS C our i er 10 12 15 Pr es t i g...

Page 68: ...e default setting mode For a detailed description of the settings you can change in the default setting mode see Understanding default settings For instructions on changing the settings see Changing default settings Understanding default settings This section describes the settings and options available in the default setting mode These settings are shown in the following table and explained in de...

Page 69: ... m e 10 seconds 30 seconds Par al l el I F bi di r ect i onal m ode O f f O n Packet m ode Aut o O f f Aut o CR car r i age r et ur n O f f O n A G M O f f O n C har act er t abl e St andar dm odel i t al i c PC 437 PC 850 PC 860 PC 863 PC 865 PC 861 BRASC I I Abi com p Rom an8 I SOLat i n 1 PC 858 I SO 8859 15 Al l ot her m odel s I t al i c PC 437 PC 850 PC 437 G r eek PC 853 PC 855 PC 852 PC 85...

Page 70: ...line printed on one page and the first line printed on the next page Because most application program margin settings override margin settings from the control panel you should use this setting only if you cannot set your top and bottom margins using your application I nt er nat i onal char act er s et f or i t al i c t abl e I t al i c U S A I t al i c Fr ance I t al i c G er m any I t al i c U K...

Page 71: ...eci al Paper button See Using the tear off function for more information Auto line feed When auto line feed is on the printer accompanies each carriage return CR code received with a line feed LF code Print direction You can select auto print direction bidirectional printing Bi D or unidirectional printing Uni D Printing is normally bidirectional however unidirectional printing allows for precise ...

Page 72: ...setting allows you to share the printer among multiple computers without changing the interface mode If only one computer is connected to the printer you can select Par al l el USB or O pt i on depending on which interface your computer uses Auto I F interface wait time When the printer is in the auto interface mode and it receives no data from the currently selected interface for the amount of ti...

Page 73: ...must send a CR code after the line feed code to move the printing position to the left margin A G M IBM Turn on the alternate graphic mode A G M to make the ESC 3 ESC A ESC J ESC K ESC L ESC Y ESC Z and ESC commands in IBM PPDS emulation mode work the same way as in ESC P 2 mode The A G M feature is available only in IBM PPDS emulation mode Character table You can select from among 13 to 36 standa...

Page 74: ...per The printer beeps when an error occurs See Using the Error Indicators for more information on printer errors If you do not want the printer to beep when an error occurs turn off this setting Overlapping forms This setting takes effect only when the skip over perforation setting is on When overlapping forms setting is on the printer lifts up the print head each time it makes a one inch margin w...

Page 75: ...seconds before turning it back on otherwise you may damage the printer 2 Turn on the printer while holding down the Font button The printer enters the default setting mode and prints the language selection instructions one page 3 Press the Font button until theFont and Pi t chlights indicate the language you want as described in the language selection instructions 4 Press the Tear O f f Speci al P...

Page 76: ... you change them again Printing in Color When you install a color ribbon cartridge the printer can print in color if you select a printer driver capable of printing in color See the Setup Guide for information on installing the ribbon cartridge and About Your Printer Software for information on the printer driver See your software manual for details on color printing Note IBM emulation mode does n...

Page 77: ...Paus e No paper i s l oaded i n t he s el ect ed paper sour ce Load paper i n t he sel ect ed paper s our ce t he Paper O ut and Paus e l i ght s go of f and t he pr i nt er r esum es pr i nt i ng Paper O ut Paus e Paper i s not l oaded cor r ect l y Rem ove and r el oad your paper cor r ect l y t hen pr es s t he Pause but t on See Loadi ng C ont i nuous Paper Loadi ng Si ngl e Sheet s or Loadi n...

Page 78: ...below Paper O ut Pause The paper s our ce i s not s el ect ed cor r ect l y on t he cont r ol panel Sel ect t he pr oper paper s our ce Then pr ess t he Pause but t on The pr i nt er cover i s open C l ose t he pr i nt er cover and pr es s t he Pause but t on Paper O ut Pause Tear O f f Speci al Paper Pi t ch Font A n unknow n pr i nt er er r or has occur r ed Tur n of f t he pr i nt er and l eave...

Page 79: ...oading or feeding problems Printing position problems Printing or printout quality problems The control panel lights come on briefly but then go off and stay off Cause What to do The printer s voltage rating doesnotmatchthevoltageof your electrical outlet Check the printer and the outlet voltage ratings If the voltages do not match unplug the printer immediately and contact your dealer w Warning D...

Page 80: ...ry Then turn on the power switch The electrical outlet is controlled by an outside switch or automatic timer Use a different outlet The electrical outlet does not work Plug another electrical device such as a lamp into the outlet to check if the outlet is working properly If it is not use a different outlet The printer does not load single sheet paper or does not feed it properly Cause What to do ...

Page 81: ...and Lights Paper feeding is crooked or the paper jams Cause What to do The paper guide is not properly installed Remove the paper guide and install it as described in Attaching the paper guide in the Setup Guide The edge guide is not positioned correctly Move the edge guide so that they match the width of your paper You may not be using the right type of paper for the printer Be sure you re using ...

Page 82: ...r specifications in Single sheets Also check and adjust the paper size setting in your application or the printer driver When the printer ejects the paper the Paper O ut flashes and the Pauselight comes on Cause What to do The printer has not fully ejected your paper Remove the paper by hand thePaper O ut light goes out If you are printing a multiple page document insert a new sheet of paper into ...

Page 83: ...t button the platen rotates but the printer does not feed the paper Cause What to do M anual C SF is selected as the paper source on the control panel Select Tr act or as the paper source on the control panel See Buttons and Lights The paper has come off the tractor Reattach the paper to the tractor as described in Loading Continuous Paper The paper has been fed back to the standby position Press ...

Page 84: ...d and their covers are closed The paper thickness lever is set incorrectly Set the paper thickness lever to match the thickness of your paper See Adjusting the Paper Thickness Lever Your paper may be the wrong size or thickness for the printer Make sure that the paper size and thickness are within the specified ranges See Paper for information on the continuous paper specifications The sprocket un...

Page 85: ...ontinuous paper specification The paper size setting in your application or the printerdrivermaynotmatch the size of the paper you are using Check the paper size setting in your application or the printer driver The printer s page length setting for the tractor may not match the size of the continuous paper you are using Check Page l engt h f or t r act or of the printer s default settings See Cha...

Page 86: ... more paper You may have loaded too many sheets in the bin Remove some sheets See Paper for information on the types and quantity of paper that can be loaded with the cut sheet feeder The cut sheet feeder feeds more than one sheet at a time Cause What to do You may have loaded too many sheets in the bin Remove some sheets See Paper for information on the types and quantity of paper that can be loa...

Page 87: ...per by hand the Paper O ut light goes out Press the Paus e button to resume printing When you try to load single sheet paper manually the printer loads the paper from the cut sheet feeder Cause What to do The paper was not properly loaded in the paper guide Load the paper in the paper guide as Loading single sheets from the front One page of your document is printed on two pages Cause What to do T...

Page 88: ... page Cause What to do The paper size setting in your application software or printer driver does not match the size of the paper you are using Check the paper size setting in your application or printer driver The printer s page length setting for the tractor does not match the size of the continuous paper you are using Change Page l engt h f or t r act or setting using the printer s default sett...

Page 89: ...e top of form position The printer driver settings you want to use are not selected in your software Choose the correct printer driver setting from the Windows desktop or in your application before printing You moved the paper using the knob while the printer was on Adjust the top of form position using the Micro Adjust function See Adjusting the top of form position c Caution Never use the knob t...

Page 90: ...function See Adjusting the top of form position The printer you want to use is not selected in your software Choose the correct printer from the Windows desktop or in your application before printing The paper size setting in your application or printer driver does not match the size of the paper you are using Check the paper size setting in your application or printer driver The printer s page le...

Page 91: ...e that meets the requirements of both the printer and computer See the Setup Guide and your computer documentation Your software is not properly set up for your printer Makesurethatyourprinterisproperly selected in your application software If necessary install or reinstall the printer driver software Refer to the Setup Guide for detailed instruction The Paper O ut and Pauselights are on and the p...

Page 92: ...n Replacing the ribbon cartridge The ribbon is worn out Replace the ribbon cartridge as described in Replacing the ribbon cartridge The paper source is not selected correctly Select the desired paper source on the control panel See Buttons and Lights The printer makes a strange noise and stops abruptly Cause What to do The paper is jammed Clear the paper jam as described in Clearing a Paper Jam Th...

Page 93: ...ll the ribbon cartridge as described in Replacing the ribbon cartridge There is too much slack in the ribbon or the ribbon has come loose Remove any slack in the ribbon by turning the ribbon tightening knob or replace the ribbon cartridge as described in Replacing the ribbon cartridge Lines of dots are missing in the printout as shown below Cause What to do The ribbon cartridge is not installed co...

Page 94: ...Setup Guide and your computer documentation If you installed the optional serial interface card also see Interface Cards The wrong character table is selected in your software Select the correct character table in your software or the printer s default settings Note that the character table setting in your software overrides the settings made in the default setting mode The font or characters set ...

Page 95: ...ou are using The top margin or loading position setting is incorrect Check and adjust the top margin and loading position settings in your software or adjust the top of form position using the Micro Adjust function See Printable area and Adjusting the top of form position However settings made in Windows applicationsoverridesettingsmadeon the control panel Top margin and loading position settings ...

Page 96: ...ption in the default settings mode See Changing default settings The line space setting in your application software is incorrect Adjust the line space setting in your application software The length of the printing on the page does not match your paper length Cause What to do The paper size setting in your application or the printerdrivermaynotmatch the size of the paper you are using Check the p...

Page 97: ...ows If your application software has a lines per page setting set it to 66 for lettersizepaperor70forA4sizepaper If your software does not have a lines per page setting try decreasing the top margin or increasing the bottom margin or both until you get the results you want Adjust the form length setting if your software has this option Vertical printed lines are not aligned Cause What to do Bidire...

Page 98: ...r computer contact your dealer Make sure that EPSON USB Printer Devices appears on the Device Manager menu for Windows Me and Windows 98 only If you canceled the plug and play driver installation before the procedure was complete either the USB printer device driver or the printer driver may be incorrectly installed Follow these steps to check the installation and reinstall the drivers 1 Turn the ...

Page 99: ... sign beside O t her devi ces to view the installed devices If USB Pr i nt er appearsunder O t her devi ces the USB printer device driver is not installed correctly If EPSO N D LQ 3500 appears the printer driver is not installed correctly If neither USB Pr i nt er nor EPSO N D LQ 3500 appears under O t her devi ces click Ref r esh or unplug the USB cable from the printer then plug it into the prin...

Page 100: ...k Rem ove Then click O K 5 When the following dialog box appears click O K Then click O K again to close the System Properties dialog box 6 Turn off the printer and restart your computer Then reinstall the drivers from the beginning following the instructions in the Setup Guide ...

Page 101: ...Windows 98 try reinstalling the USB printer device driver and the printer software First uninstall EPSO N Pr i nt er Sof t w ar eusing the Add Remove Programs utility in the Control Panel then uninstall EPSO N USB Pr i nt er Devi ces Next reinstall the software as described in the Setup Guide If EPSO N USB Pr i nt er Devi ces is not registered in the Add Remove Programs list access the CD ROM and ...

Page 102: ...rwise you may damage the printer or change the top of form or tear off position 5 Close the printer cover and turn on the printer Make sure the Paper O ut and Pauselights are off Aligning Vertical Lines in Your Printout If you notice that the vertical lines in your printout are not properly aligned you can use the printer s bidirectional adjustment mode to correct this problem During bidirectional...

Page 103: ...ay damage the printer 2 While holding down the Pausebutton turn on the printer The printer enters the bidirectional adjustment mode and then prints the instruction sheet and the first set of alignment patterns 3 As described in the instructions compare the alignment patterns and select the number of the pattern with the best alignment using theLF FF D andLoad Ej ect Ubuttons Font lights show the p...

Page 104: ...ading Single Sheets for paper loading instructions Follow these steps to perform a self test 1 Make sure paper is loaded and the proper paper source is selected on the control panel Then turn off the printer c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 To run the test using the Draft font turn on the printer...

Page 105: ...re you turn off the printer Printing Hex Dump If you are an experienced user or a programmer print a hexadecimal dump to isolate communication problems between the printer and your software program In hex dump mode the printer prints all data it receives from the computer as hexadecimal values Follow these steps to print a hex dump Note The hex dump feature is designed for a connection with DOS ba...

Page 106: ... To exit the hex dump mode press the Pausebutton and eject the printed page s and turn off the printer Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact customer support services for assistance If customer support for your area is not listed below contact the deale...

Page 107: ...with your product For users in the United Kingdom and the Republic of Ireland http www epson co uk Visit our Internet home page for a full list of support and warranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupporttooltohelpyouquicklyresolve support issues Chat directly with a su...

Page 108: ...d warranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupporttooltohelpyouquicklyresolve support issues Other Products UK 08701 637 766 The Republic of Ireland 01 679 9015 Home Page http www epson co uk Email info epson co uk Telephone UK 0800 220 546 The Republic of Ireland 1 800 40...

Page 109: ...me page at http www epson com For users in Scandinavia Some of these services may be available in English only http www epson com Select your country from our Internet home page for a full list of support and warranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupporttooltohelpyouqui...

Page 110: ...t our Internet home page for a full list of support and warranty services including Denmark 80 88 11 27 Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 Denmark Home Page http www epson dk Telephone 38 48 71 37 Finland Home Page http www epson fi Telephone 0981 710 083 Norway Home Page http www epson no Telephone 231 62 124 Sweden Home Page http www epson se Telephone 08 519 92 082 ...

Page 111: ...ature Requests and Nearest Dealer Home Page http www epson co za Telephone 011 448 2736 or 0800 005 956 For users in Australia EPSON Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don t forget that your dealer can often help identify and resolve problems The deale...

Page 112: ...EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise Operators on the Helpdesk can aid you in installing configuring and operating your EPSON product Our Pre sales Helpdesk staff can provide literature on new EPSON products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We encou...

Page 113: ...help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty For users in Thailand Contact for information support and services are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Hotline Phon...

Page 114: ...e mail Epson Hotline Sales enquires and product information Technical support For users in Hong Kong To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Product information...

Page 115: ...uct drivers You can log on to the following number for the BBS service Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers For users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ and Email Enquiries ...

Page 116: ... Contacts for information support and services are World Wide Web http www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Products Enquiry and Technical Query are available Phone 03 5191366 Fax 03 5191281 ...

Page 117: ...sentative Office at the telephone and fax numbers below Phone 5321 266 70 Fax 5581799 5321095 Help Desk Phone 5321 625 M um bai Phone 8261516 17 Fax 8257287 Hel p Desk Phone 8261515 Del hi Phone 3352051 53 Fax 3352054 Hel p Desk Phone 3706222 C hennai Phone 8203940 41 Fax 8272463 Hel p Desk Phone 8218659 Kol kat a Phone 2871355 Fax 2871357 Hel p Desk Phone 2404932 Phone 632 813 6552 Fax 632 813 65...

Page 118: ... 42 ...

Page 119: ...s Other products not manufactured by EPSON may cause damage to your printer which is not covered by EPSON s warranties Your printer uses the following ribbon cartridges Replacing the ribbon cartridge Follow these steps to replace a used ribbon cartridge 1 Make sure the printer is turned off 2 Open the printer cover by holding the finger grips on both ends of the cover and lifting it up Then open t...

Page 120: ...If you have just used the printer the print head may be hot let it cool for a few minutes before replacing the ribbon cartridge 3 The print head should be in the replacement position shown in the illustration below ...

Page 121: ...and open the printer cover c Caution Following the steps below while the printer is turned on can damage the printer 4 Press the tab at the upper right of the cartridge holder and pull the cartridge out of the printer 5 Remove the new ribbon cartridge from its package and turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon ...

Page 122: ... of the printer Then guide the ribbon under the print head and snap the cartridge into place so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder 7 Turn the ribbon tightening knob again to remove any slack in the ribbon so that the ribbon moves freely 8 Close the paper bail and the printer cover ...

Page 123: ...r and optional automatic sheet alignment unit at the same time Installing the cut sheet feeder Follow these steps to install the cut sheet feeder 1 Make sure that the printer is turned off Single sheets A3 size paper Up to 130 sheets of 82 g m 22 lb paper Up to 170 sheets of 64 g m 17 lb paper Other paper Up to 200 sheets of 82 g m 22 lb paper Up to 250 sheets of 64 g m 17 lb paper Single sheet mu...

Page 124: ... use the cut sheet feeder See Switching between the tractor and the cut sheet feeder for information on switching between the cut sheet feeder and continuous paper 4 Make sure that M anual C SF is selected as the paper source on the control panel If not select it by pressing the Paper Sour ce button 5 Hold the cut sheet feeder horizontally with both hands Fit the notches on each side of the feeder...

Page 125: ... 7 6 Plug the cable connector of the cut sheet feeder in the printer 7 Pull out the paper guide and the paper guide extension completely Then slide the edge guide all the way to the left ...

Page 126: ...eder For single sheet multipart forms use only the type of forms that are glued at the top To avoid paper jams do not allow too many printed sheets to be stacked on the paper guide at one time Remove the stack when it is half as thick as the paper loading limit marked on the cut sheet feeder Follow these steps to load paper to the cut sheet feeder 1 Pull the paper set lever forward until the paper...

Page 127: ...ulling them forward 3 Slide the right paper guide so that its edge is even with the guide mark on the cut sheet feeder and push back the lever to lock the paper guide in place Next slide the left paper guide to roughly match the width of the paper ...

Page 128: ...n a flat surface to even it up c Caution Do not load labels to the cut sheet feeder 6 Insert the paper along the right paper guide and adjust the position of the left paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely Then lock the left guide in place ...

Page 129: ...efore printing make sure that M anual C SF is selected as the paper source on the control panel If not select it by pressing the Paper Sour cebutton Also set the paper thickness lever to the appropriate position for the paper loaded in the cut sheet feeder as described in Adjusting the Paper Thickness Lever In your printer driver software select your paper size from the Paper Size list ...

Page 130: ... of paper without replacing the paper already loaded in the cut sheet feeder or removing the feeder Follow these steps to load paper manually using the paper guide 1 Make sure that M anual C SF is selected as the paper source on the control panel If not select it by pressing the Paper Sour ce button 2 Push the paper guide and the paper guide extension all the way in 3 Adjust the edge guide so that...

Page 131: ...tching to continuous paper Follow these steps to switch to continuous paper loaded from the tractor 1 Ifanysinglesheetsareinthepaperpath presstheLoad Ej ect button to eject them 2 Select Tr act or as the paper source on the control panel by pressing the Paper Sour cebutton Switching to single sheets Follow these steps to switch back to single sheets loaded to the cut sheet feeder 1 If there is any...

Page 132: ...ds into the printer You can use single sheet paper single sheet multipart forms envelopes and postcards with the automatic sheet alignment unit See Paper for information on the paper specifications Note You cannot install the automatic sheet alignment unit and optional cut sheet feeder at the same time Installing the automatic sheet alignment unit Follow these steps to install the automatic sheet ...

Page 133: ...ots on both sides of it onto the mounting pegs in the printer as shown below Then lower the unit until it locks into place 1 slots 2 mounting pegs 4 Open the cover of the printer s connecting port and plug the cable connector into the port Make sure the cable is connected firmly into the port ...

Page 134: ... automatic sheet alignment unit turn off the printer and follow the installing procedure in reverse from the last step Loading paper using the automatic sheet alignment unit Follow these steps to load paper using the automatic sheet alignment unit 1 Make sure that M anual C SF is selected as the paper source on the control panel If not select it by pressing the Paper Sour ce button ...

Page 135: ...le in Adjusting the Paper Thickness Lever Normally set it to AUTO paper thickness lever 3 Insert paper into the automatic sheet alignment unit so that the tip of the paper goes behind the rollers of the unit The printer automatically aligns the paper recognizes the right and left edges the width of the paper and starts feeding ...

Page 136: ...s set to 3 mm 0 12 inch from the left edge of the paper by default See Adjusting the printing position for more information on the printing position A 3 mm the printing position 5 The printer automatically ejects paper when it finishes printing If the printed sheet remains in the printer press the Load Ej ect button to eject it Adjusting the printing position You can choose among 26 patterns of th...

Page 137: ...ction and print position patterns you need two sheets of A4 or larger size single sheet paper Make sure that M anual C SF is selected as the paper source on the control panel If not select it by pressing thePaper Sour cebutton 1 Turn off the printer c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 While holding ...

Page 138: ...sition and select the number of the desired pattern using the LF FF D and Load Ej ect U buttons Font lights indicate the pattern number currently selected Check if the pattern shown by these lights matches that of the number of your desired printing position pattern 1 These lights indicate the pattern number selected 2 Press either of these buttons to change the pattern number 5 Turn off the print...

Page 139: ...h t he opt i onal i nt er f ace adapt er C 82525 t o t he i nt er f ace car d If you are not sure whether you need an optional interface or would like to know more about interfaces contact your dealer Model number Card type C 82307 C 82308 32KB i nt el l i gent s er i al i nt er f ace C 82305 C 82306 Ser i al i nt er f ace C 82312 Local Tal k i nt er f ace C 82313 32KB I EEE 488 i nt er f ace C 82...

Page 140: ...nter s power cord and disconnect the interface cable 2 Remove the screws securing the shield plate on the back of the printer and remove the plate 3 Slide the interface card into the slot of the interface compartment Firmly push in the card to make sure the connector at the back of the card is fully inserted into the printer s internal socket ...

Page 141: ...n reinsert the screws and tighten them Note Store the shield plate in a safe place you will need to reattach it when you remove the interface card To remove the interface card reverse the steps described above ...

Page 142: ... 24 ...

Page 143: ...ot parts caution symbol Important safety instructions Read all of these safety instructions before using the printer In addition follow all warnings and instructions marked on the printer itself Do not place the printer on an unstable surface or near a radiator or heat source K This symbol is placed on the print head and other parts to indicate that they may be hot Never touch those parts just aft...

Page 144: ...sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Unplug the printer before cleaning it and always clean it with a piece of damp cloth only Replace fuses only with a fuse of the correct size and rating Do not ...

Page 145: ...ss die Gebaudeinstallation mit einer 10 A oder 16 A Sicherung abgesichert ist ENERGY STAR compliance The InternationalENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by powe...

Page 146: ...ge Important The wires in the mains lead fitted to this appliance are coloured in accordance to the following code Green and yellow Earth Blue Neutral Brown Live I f you have t o f i t a pl ug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the termin...

Page 147: ... 5 If damage occurs to the plug replace the cord set or consult a qualified electrician Printer Parts ...

Page 148: ...ribbon cartridge 3 power switch 4 edge guide 5 paper guide 6 print head 7 paper bail 8 knob 9 paper thickness lever 10 control panel 1 center paper support 2 parallel interface 3 USB interface 4 sprockets tractor unit parts ...

Page 149: ...an be selected using software commands Line spacing 1 6 inch or programmable in 1 360 inch increments Printable columns 136 columns at 10 cpi Resolution Maximum 360 180 dpi letter quality mode Paper feed methods Friction front Push tractor rear Cut sheet feeder optional Automatic sheet alignment unit optional Paper feed speed Continuous 8 inches second Intermittent 37 msec line at 1 6 inch line sp...

Page 150: ... 8 inches 660 mm 25 8 inches 432 mm 17 0 inches approx 18 1 kg 40 0 lb Ribbon Black ribbon cartridge Color ribbon cartridge S015139 long life cartridge S015066 normal cartridge S015066 Ribbon life at 10 cpi in the letter quality mode with 48 dots character black ribbon approx 9 million characters long life cartridge approx 6 million characters normal cartridge color ribbon approx 1 5 million chara...

Page 151: ...portional EPSON Sans Serif 10 12 15 cpi proportional EPSON Courier 10 12 15 cpi EPSON Prestige 10 12 cpi EPSON Script 10 cpi EPSON Script C proportional EPSON Orator 10 cpi EPSON Orator S 10 cpi EPSON OCR B 10 cpi Scalable fonts EPSON Roman 10 5 8 to 32 points in 2 point increments EPSON Sans Serif 10 5 8 to 32 points in 2 point increments EPSON Roman T 10 5 8 to 32 points in 2 point increments EP...

Page 152: ...lable in some countries PC 864 Arabic PC 437 Greek PC 852 Eastern Europe PC 853 Turkish PC 855 Cyrillic PC 857 Turkish PC 866 Russian PC 869 Greek MAZOWIA Poland Code MJK CSFR ISO 8859 7 Latin Greek ISO Latin 1T Turkish Bulgaria Bulgarian PC 774 LST 1283 1993 Estonia Estonian PC 771 Lithuanian ISO 8859 2 PC 866 LAT Latvian PC 866 UKR Ukraina PC APTEC Arabic PC 708 Arabic PC 720 Arabic PC AR 864 Ar...

Page 153: ...r ange 99 t o 132 V 198 t o 264 V Rat ed f r equency r ange 50 t o 60 Hz I nput f r equency r ange 49 5 t o 60 5 Hz Rat ed cur r ent 1 6 A 0 7 A Pow er cons um pt i on Appr ox 85 W I SO I EC 10561 l et t er pat t er n Temperature Humidity without condensation O per at i on pl ai n paper 5 t o 35 C 41 t o 95 F 10 t o 80 RH O per at i on r ecycl ed paper envel ope l abel or pos t car d 15 t o 25 C 5...

Page 154: ...c s heet al i gnm ent uni t Length 80 to 420 mm 3 15 to 16 5 inches 92 to 420 mm 3 6 to 16 5 inches W hen l oadi ng si ngl e sheet s and s i ngl e s heet m ul t i par t f or m s t hat ar e gl ued at t he t op of t he f or mf r om t he cut s heet f eeder Thickness single sheets multipart forms 0 065 to 0 19 mm 0 0025 to 0 0074 inch 0 12 to 0 62 mm 0 0047 to 0 024 inch Weight single sheets multipart...

Page 155: ... a circle or notched circle The holes must be cleanly cut If the horizontal and vertical perforations are crossed the shaded area below should not be printed on Uncrossed perforations do not have this restricted area 1 vertical perforation 2 horizontal perforation 1 crossed perforation 2 uncrossed perforation A B 28 m m 1 1 i nches 3 m m 0 12 i nch ...

Page 156: ...at the perforation when the paper is kept flat should be less than 1 mm 0 04 inch as follows 1 3 mm cut 2 1 mm uncut 3 1 mm or more If you use continuous paper whose page length A in the next illustration is under 101 6 mm 4 0 inches make sure that the length between folds B is over 101 6 mm 4 0 inches ...

Page 157: ...s Length page 76 2 to 558 8 mm 3 0 to 22 0 inches Copies 1 original 7 copies Total thickness single sheets multipart forms 0 065 to 0 19 mm 0 0025 to 0 0074 inch 0 12 to 0 62 mm 0 0047 to 0 024 inch Weight single sheets 52 0 to 157 g m 14 to 42 lb multipart forms 40 to 58 g m 11 to 15 lb weight part Quality single sheets Plain paper recycled paper and carbonless multipart forms multipart forms wit...

Page 158: ...best printing quality use multipart forms joined with spot gluing 1 1 inch or less 2 3 inches or less 3 printing side 4 1 inch or less 5 3 inches or less c Caution Never use continuous multipart forms that are joined with metal staples or bar gluing 1 bar gluing 2 metal stapling spot gl ui ng cr i m pi ng s pot gl ui ng and cr i m pi ng on each si de ...

Page 159: ...g position should be outside the printable area See Printable area for more information Labels Labels should be securely attached to the backing sheet and the label surface must be flat The labels should not peel off their backing sheet under the conditions below 1 label 2 27 mm w r appi ng dr umr adi us w r appi ng angl e w r appi ng t i m e am bi ent t em per at ur e am bi ent hum i di t y 27 m ...

Page 160: ...ed 1 backing sheet 2 label sheet 3 several uncut areas on each side 4 label When using labels whose backing sheet is not covered with the label material see the illustration below and do not set the paper thickness lever to the AUTO position set it manually 1 label 2 backing sheet 3 corner radius is more than 2 5 mm 4 label ...

Page 161: ...tal 0 07 to 0 09 mm 0 0028 to 0 0035 inch 0 16 to 0 19 mm 0 0063 to 0 0075 inch Quality Plain paper or the same quality labels with continuous backing sheet Size No 6 165 92 mm 6 5 3 6 inches No 10 241 105 mm 9 5 4 1 inches Thickness 0 16 to 0 52 mm 0 0063 to 0 021 inch Any differences in thickness within the printable area must be less than 0 25 mm 0 0098 inch Weight 45 to 90 g m 12 to 24 lb Qual...

Page 162: ...he following items 1 continuous forms 2 label 3 perforation The label on your form should be placed within the shaded area above but not on the vertical or horizontal perforation Width 100 to 200 mm 3 9 to 7 8 inches Length 100 to 200 mm 3 9 to 7 8 inches Thickness 0 22 mm 0 0087 inch Weight 192 g m 51 lb Quality Plain paper and recycled paper ...

Page 163: ...the continuous paper multipart except for the following items 1 the bottom edge of overlapping form 2 the top of overlapping form 3 perforation 4 backing sheet 5 the bottom edge of the glue point area Area measurements A 12 m m 0 47 i nch B 44 2 m m 1 74 i nches C t ot al t hi ckness 0 56 m m 0 022 i nch or l ess ...

Page 164: ...ms Area measurements A 17 3 m m 0 15 0 12 i nch B 13 3 m m 0 52 i nch or l es s C f r omper f or at i on t o t he t op of t he next over l appi ng f or m 3 3 m m 0 13 i nch or m or e D f r omper f or at i on t o t he bot t omedge of t he gl ue poi nt ar ea 17 m m 0 67 i nch or l ess E t ot al t hi ckness i ncl udi ng gl ue poi nt di l at i on 0 7 m m 0 026 i nch or l es s ...

Page 165: ...hes or m or e C 4 2 m m 0 165 i nch or l ess D t hi ckness of ar ea w her e l abel i s at t ached 0 53 m m 0 02 i nch or l ess E f r omper f or at i on t o t he t op of t he next over l appi ng f or m 3 3 m m 0 13 i nch or m or e F f r omper f or at i on t o t he bot t omedge of t he gl ue poi nt ar ea 17 m m 0 67 i nch or l ess G f r omper f or at i on t o t he bot t omedge of t he pr evi ous ove...

Page 166: ...rders and so on You can make your own pre printed paper or you can purchase it You cannot preprint in the area with the diagonal shading in the illustrations below and can preprint only with colors whose reflectivity is under 60 for instance black Avoid punching holes in the restricted area below because punctures are also recognized as colors whose reflectivity is under 60 Before printing on pre ...

Page 167: ...m 0 47 i nch A 0 m m 0 i nch or m or e B The m i ni m uml ef t and r i ght m ar gi ns ar e 3 0 m m 0 12 i nch each The m axi m umpr i nt abl e w i dt h i s 345 44 m m 13 6 i nches For s i ngl e sheet s w i der t han 351 44 m m 13 8 i nches t he si de m ar gi ns i ncr ease pr opor t i onal l y t o m at ch t he w i dt h of t he paper ...

Page 168: ... printable area A The m i ni m umt op and bot t omm ar gi ns above and bel ow t he per f or at i on ar e 4 2 m m 0 165 i nch B The m i ni m uml ef t or r i ght m ar gi n i s 9 m m 0 354 i nch 18 m mf or t he paper w hose page w i dt h i s 406 4 m m 16 i nches ...

Page 169: ... m m 0 51 i nch or m or e B 1 2 m m 0 0472 i nch or m or e C 3 m m 0 118 i nch or m or e A 0 m m 0 i nch or m or e The m i ni m umt op m ar gi n f or f eeder f r omt he cut s heet f eeder i s 4 2 m m 0 165 i nch B 3 m m 0 118 i nch or m or e ...

Page 170: ... with labels 1 printable area on a label 2 label Area measurements A 13 m m 0 51 i nch or m or e B 4 2 m m 0 165 i nch or m or e C 25 m m 0 984 i nch or m or e D 45 m m 1 77 i nches or m or e E 3 m m 0 118 i nch or m or e ...

Page 171: ... measurements A 23 m m 0 906 i nch or m or e B 21 2 m m 0 835 i nch or m or e C 4 2 m m 0 165 i nch or m or e Area measurements A 23 m m 0 906 i nch or m or e B 21 2 m m 0 83i nch or m or e C 25 m m 0 984 i nch or m or e D 45 m m 1 77 i nches or m or e E 3 m m 0 118 i nch or m or e F 4 2 m m 0 165 i nch or m or e ...

Page 172: ...e allows you to use the most advanced font and graphics General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 2 ESC 3 ESC CR Safety UL1950 CSA C22 2 No 950 EMC FCC Part 15 Subpart B Class B CSA C108 8 class B Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 EMC AS NZS 3548 Class B ...

Page 173: ...ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC 4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC ESC ESC 6 ESC 7 ESC Bit image ESC Barcode ESC B Production ESC Color ESC r IBM PPDS Emulation Control Codes This printer emulates the IBM Proprinter with the following commands ...

Page 174: ...ion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Barcode ESC f ESC p Alternate Graphics Mode A G M Effective when the A G M is turned on in ...

Page 175: ...soft clean cloth dampened with mild detergent dissolved in water Keep the printer cover closed to prevent water from getting inside the printer c Caution Never use alcohol or thinners to clean the printer these chemicals can damage the printer components as well as the case Be careful not to get water on the printer mechanism or electronic components Do not use a hard or abrasive brush Do not spra...

Page 176: ... in the printer 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer If an optional cut sheet feeder is installed remove it 3 Remove the paper guide Remove the ribbon cartridge as described in steps 3 through 4 of Replacing the ribbon cartridge Then close the printer cover 4 Repack the printer ribbon cartridge paper guide and power cord in the ori...

Page 177: ...te the set of characters used in a particular language characters per inch cpi A measurement of the size of text characters continuous paper Paper that has sprocket feed holes on both sides is perforated between pages and is supplied in a folded stack Also called fanfold paper continuous forms with labels A kind of continuous paper that has one label on each page This is different from label paper...

Page 178: ...rinter command language Commands in this language produce laser like results such as scalable fonts and enhanced graphics fanfold paper See continuous paper font A style of type designated by a name such as Roman or Sans Serif form feed FF A control code and control panel button that advances the paper to the next top of form position hex dump A troubleshooting method that helps identify the cause...

Page 179: ...s intended for either type platen The black roller that provides a backing for the paper during printing printable area The area of a page on which the printer can print It is smaller than the physical size of the page due to margins printer driver A software program that sends commands from the computer for using the functions of a particular printer reset To return a printer to its default setti...

Page 180: ...fault top margin position unidirectional printing Printing in which the print head prints in one direction only Unidirectional printing is useful for printing graphics because it allows precise vertical alignment You can select unidirectional printing in the printer s default setting mode See also bidirectional printing ...

Page 181: ...14 Contacting EPSON 4 31 Continuous forms with labels 1 27 Continuous paper loading 1 7 removing 1 14 1 17 switching from 1 34 switching to 1 36 Customer support 4 31 Cut sheet feeder installing 5 5 loading paper 5 8 D Default settings 3 6 changing 3 12 default setting mode 3 8 Driver printer driver 2 1 E Electrical A 11 ENERGY STAR compliance A 3 Envelopes 1 32 EPSON Status Monitor 3 utility 2 1 ...

Page 182: ...er source selecting 1 1 Paper thickness lever 1 5 Parallel I F interface bidirectional mode 3 10 Parallel interface 3 10 Pitch selecting 3 4 Postcards 1 33 Print direction 3 9 Printer driver 2 1 accessing from Windows 2000 or NT 4 0 2 5 from Windows Me 98 or 95 2 1 settings 2 11 R Removing continuous paper 1 14 Ribbon cartridge replacing 5 1 S Safety Warnings Cautions and Notes A 1 Safety instruct...

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Epson DLQ-3500, User Manual

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Summary of Contents for DLQ-3500

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