Epson C11CK62201 User Manual Download Page 264

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264

Related references

Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
Paper Specifications

Paper Jam Problems Inside the Product

If you see a message that paper has jammed inside the product, follow the steps here or on the LCD
screen to clear the jam.

Caution:

Never touch the buttons on the control panel while your hand is inside the product. If the

product starts operating, you could be injured. Be careful not to touch the protruding parts to avoid injury.

1. Cancel the print job, if necessary.

2. Remove any jammed paper from the rear paper feeder and the ADF.

3. Lift the scanner unit and remove any jammed paper inside.

Summary of Contents for C11CK62201

Page 1: ...WF 2950 User s Guide ...

Page 2: ......

Page 3: ...iewing Animations 24 Selecting the Date and Time 25 Changing LCD Screen Language 26 Adjusting Control Panel Sounds 26 Turning Off the Operation Time Out Setting 27 Preventing PC Connection via USB 28 Using Power Saving Settings 29 Changing the Sleep Timer Settings 29 Changing the Power Off Timer Settings 30 Using the Epson Smart Panel Mobile App 30 Voice activated Printing 31 Epson Connect Solutio...

Page 4: ... Printing a Network Connection Report 47 Network Connection Report Codes and Messages 48 Changing or Updating Network Connections 54 Accessing the Web Config Utility 54 Changing a USB Connection to a Wi Fi Connection 55 Connecting to a New Wi Fi Router 55 Disabling Wi Fi Features 56 Disabling Wi Fi Direct Simple AP Mode 57 Loading Paper 58 Loading Paper in the Rear Paper Feeder 58 Paper Loading Ca...

Page 5: ...sided Printing Options Windows 89 Print Density Adjustments Windows 89 Selecting Additional Layout and Print Options Windows 90 Custom Color Correction Options Windows 92 Image Options and Additional Settings Windows 93 Header Footer Settings Windows 94 Selecting a Printing Preset Windows 95 Selecting Extended Settings Windows 96 Extended Settings Windows 98 Printing Your Document or Photo Windows...

Page 6: ... Mac 126 Printing from a Smartphone or Tablet 126 Printing with Epson Photo 127 Cancelling Printing Using a Product Button 127 Scanning 128 Starting a Scan 128 Starting a Scan Using the Product Control Panel 128 Scanning to a Connected Computer 129 Scanning to the Cloud 130 Setting Up a WSD Port Windows 7 Windows Vista 131 Control Panel Scanning Options 132 Starting a Scan Using Epson ScanSmart 13...

Page 7: ... 165 Connecting a Telephone or Answering Machine 165 Setting Up Fax Features 169 Setting Up Basic Fax Features 169 Using the Fax Setup Wizard 169 Selecting the Line Type 171 Setting the Number of Rings to Answer 172 Selecting Advanced Fax Settings 173 Basic Settings Fax 174 Receive Settings Fax 176 Report Settings Fax 177 Security Settings Fax 178 Setting Up the Fax Utility Windows 178 Setting Up ...

Page 8: ...nce Box Status 200 Checking Cartridge and Maintenance Box Status on the LCD Screen 200 Checking Cartridge and Maintenance Box Status Windows 201 Checking Cartridge and Maintenance Box Status Mac 204 Purchase Epson Ink Cartridges and Maintenance Box 205 Ink Cartridge and Maintenance Box Part Numbers 205 Removing and Installing Ink Cartridges 206 Printing with Black Ink and Expended Color Cartridges...

Page 9: ...cking for Software Updates 247 Product Status Messages 248 Running a Product Check 251 Resetting Control Panel Defaults 251 Solving Setup Problems 252 Product Does Not Turn On or Off 253 Noise After Ink Installation 253 Software Installation Problems 253 Solving Network Problems 254 Product Cannot Connect to a Wireless Router or Access Point 254 Network Software Cannot Find Product on a Network 25...

Page 10: ... Print 279 Incorrect Margins on Printout 279 Border Appears on Borderless Prints 280 Incorrect Characters Print 281 Incorrect Image Size or Position 281 Slanted Printout 282 Solving Print Quality Problems 283 White or Dark Lines in Printout 283 Blurry or Smeared Printout 284 Faint Printout or Printout Has Gaps 286 Grainy Printout 286 Incorrect Colors 287 Solving Scanning Problems 289 Scanning Soft...

Page 11: ... Poor 301 Sent Fax is Received in an Incorrect Size 302 Received Fax is Not Printed 302 Uninstall Your Product Software 302 Uninstalling Product Software Windows 303 Uninstalling Product Software Mac 304 Where to Get Help 305 Technical Specifications 306 Windows System Requirements 306 Mac System Requirements 307 Paper Specifications 308 Printable Area Specifications 309 Automatic Document Feeder ...

Page 12: ...Equipment Safety Instructions 321 Important Privacy Notice Printer Serial Number 321 FCC Compliance Statement 322 Binding Arbitration and Class Waiver 324 Trademarks 327 Copyright Notice 328 libTIFF Software Acknowledgment 329 A Note Concerning Responsible Use of Copyrighted Materials 329 Default Delay Times for Power Management for Epson Products 329 Copyright Attribution 330 ...

Page 13: ...13 WF 2950 User s Guide Welcome to the WF 2950 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...nect Solutions for Smartphones Tablets and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product Product Parts Front and Top Product Parts Inside Product ...

Page 15: ...15 Product Parts Front and Top 1 Automatic Document Feeder ADF cover 2 ADF input tray 3 ADF edge guide 4 ADF document support 5 ADF output tray 1 Rear paper feeder ...

Page 16: ...16 2 Paper support 3 Rear feed edge guides 4 Output tray 5 Paper stopper Parent topic Product Parts Locations Product Parts Inside 1 Document cover 2 Scanner glass ...

Page 17: ...17 3 Control panel 1 Scanner unit support 2 Scanner unit 3 Ink cartridge holder do not remove Parent topic Product Parts Locations ...

Page 18: ... 6 USB port Parent topic Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Adjusting the Control Panel Position The LCD Screen Status Icon Information Navigating the LCD Screen ...

Page 19: ...reen Language Adjusting Control Panel Sounds Turning Off the Operation Time Out Setting Preventing PC Connection via USB Parent topic Product Basics Control Panel Buttons and Lights 1 power button and light 2 LCD screen 3 and buttons 4 cancel button 5 Keypad 6 C clear button 7 start button 8 reset button ...

Page 20: ...ht 12 help button 13 home button Parent topic Using the Control Panel Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access Raise or lower it to the desired angle as shown Parent topic Using the Control Panel ...

Page 21: ...e Device Sound Settings screen 4 Displays fax data information 5 Menu options 6 Scrolls to show more menu options Parent topic Using the Control Panel Related references LCD Screen Safety Instructions Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions ...

Page 22: ... disabled Select the icon to change the settings When Quiet Mode is enabled and depending on the selected paper type and print quality noise is reduced during printing at the cost of print speed When Mute is enabled sounds from the product such as button presses are muted There is a problem with the indicated setting select the icon for information on resolving the problem Additional information i...

Page 23: ... arrow buttons to highlight the setting and press the OK button To enter a value in a field press the arrow buttons to highlight the field and press the OK button to display the on screen keyboard Parent topic Using the Control Panel ...

Page 24: ...nter a commonly used domain name select To enter a space select Parent topic Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem 1 Press the help button 2 Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures 3 Select a topic from the list of avail...

Page 25: ...t is winter or your region does not use Daylight Saving Time DST Summer it is spring or summer and your region uses Daylight Saving Time DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one ...

Page 26: ...creen 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Language You see a screen like this 3 Select a language Parent topic Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sound ...

Page 27: ...tton Press Press the or buttons to decrease or increase the sound Select Done to exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off 1 Press the home button if necessary 2 Select Settings Gene...

Page 28: ...he Control Panel Preventing PC Connection via USB You can disable access from a USB connected computer This restricts non network access to the product and protects the security of confidential scanned documents 1 Press the home button if necessary 2 Select Settings General Settings Printer Settings ...

Page 29: ...ns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen 1 Press the home...

Page 30: ...the product turn off automatically if it is not used for a specified period of time 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Power Off Timer You see a screen like this 3 Select a time period or select Off Parent topic Using Power Saving Settings Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson ...

Page 31: ...bile device Parent topic Product Basics Related topics Wi Fi Networking Voice activated Printing Take advantage of voice activated hands free printing from your Epson product with Alexa Siri and Google Assistant Depending on which voice assistant you use you can ask your product to print photos calendars recipes photo props and more Click here for more information 1 Connect your product to your ne...

Page 32: ...an and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud Setting Up Epson Connect Services Using Epson Email Print Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Related tasks Setting Up Printing on a Chromebook Using AirPrint Android Printing Using the Epson Print Enabler Using Windows 10 Mobile Prin...

Page 33: ...duct Both the email and the attachments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print when you installed your product software see the link below to use your product control panel to activate your unique email address Or visit epson com connect U S or epson ca connect Canada to learn more about Email Print create your...

Page 34: ...emote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson C...

Page 35: ...o Cloud Select the setting for scanning to Scan to Cloud on your Epson product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Scanning to the Cloud Related topics Wi Fi Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disabl...

Page 36: ...wirelessly print your documents emails photos and web pages right from your Android phone or tablet Android v4 4 or later With a few taps your Android device will discover your nearby Epson product and print 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Epson Print Enabler plug in from Google Play 3 Go to Settings on your Android dev...

Page 37: ... topics Wi Fi Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive Note The Epson Print and Scan app does not support Windows 10 Mobi...

Page 38: ...oduct to your wireless network See the link below 2 On your Android device download the Mopria Print Service app from Google Play Note On some Samsung Galaxy devices Mopria may come preinstalled 3 Go to Settings on your Android device select Printing and enable the Mopria Print Service if necessary 4 Connect your Android device to the same wireless network as your product 5 Now you are ready to pr...

Page 39: ...on of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to securit...

Page 40: ...ccess point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi Networking ...

Page 41: ...te The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home button if necessary 2 Select the icon You see...

Page 42: ... delete the previous character select To enter numbers and symbols select To enter a space select To finish entering your network name or password select OK 7 Select the Enter Password field and use the displayed keyboard to enter your network password 8 When you are finished confirm the displayed network settings and select Start Setup to begin setup 9 Do one of the following If setup was success...

Page 43: ...escribed on the Start Here sheet Parent topic Wi Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network acce...

Page 44: ...printing app is installed on your mobile device before connecting to the product 1 Press the home button if necessary 2 Select the icon and press the OK button You see a screen like this 3 Select Wi Fi Direct Start Setup The product information is displayed on the screen 4 Do one of the following Open the Epson Smart Panel app on your device and use the information on the LCD screen to select your...

Page 45: ...tus Icon Information Related tasks Using the Epson Smart Panel Mobile App Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be ...

Page 46: ...en The Wi Fi icon is displayed on the LCD screen and indicates your wireless connection status If the product is not connected to the network repeat these steps to try again If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Parent topic Wi Fi Protected Setup WPS Related references Status Icon Information Printing a Network Status ...

Page 47: ...ve Parent topic Wi Fi Networking Related topics Loading Paper Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Make sure a few sheets of plain paper are loaded in the product 2 Press the home button if necessary 3 Select Settings General Settings Network Settings Connection Check After th...

Page 48: ...n Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report 1 Error code 2 Message Note Error codes and messages listed here may not all apply to your product Error Codes and Messag...

Page 49: ...b router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are trying to set up Wi Fi remove the network cable and set up Wi Fi again Ethernet and Wi Fi cannot be connected at the same time ...

Page 50: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 51: ...point has MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access poin...

Page 52: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 53: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 54: ...evice disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID You can change the network name after DIRECT XX The custom name must be 22 characters or less Parent topic Printing a Network Connection Report Changing or Updating Network Connectio...

Page 55: ...a Wi Fi connection 1 Disconnect the USB cable from your product 2 Uninstall your product software 3 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi Fi Router If you change the wireless router you have been usi...

Page 56: ...ncepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press ...

Page 57: ... computers and smart devices connected to the product in Wi Fi Direct Simple AP mode are disconnected If you want to disconnect a specific device disconnect from the device instead of the product 1 Press the home button if necessary 2 Select the icon 3 Select Wi Fi Direct Start Setup 4 Select the menu icon 5 Select Disable Wi Fi Direct 6 Follow the instructions on the LCD screen to disable Wi Fi D...

Page 58: ...n Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings Loading Paper in the Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes 1 Pull out the paper support ...

Page 59: ...t tray and open the paper stopper 3 Slide the edge guides out all the way 4 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note Do not fan or curl photo paper ...

Page 60: ...enter of the rear paper feeder Load up to 10 envelopes in the center of the rear paper feeder Load them printable side up short edge first and flap facing down Load a sheet of loose leaf or other paper with holes facing as shown Load paper in the center of the rear paper feeder and printable side up ...

Page 61: ...n the setting in the printer driver the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer Borderless printing and 2 sided printing are not available for letterhead paper Printing on letterhead may be slower Always follow these paper loading guidelines Load only the recommended number of sheets Do not load pa...

Page 62: ...e for pre punched paper For paper longer than Legal size make sure the end of the paper is cut perpendicularly A diagonal cut may cause paper feed problems Long paper cannot be held in the output tray Prepare a box or tray to make sure that paper does not fall on the floor Do not touch paper that is being fed or ejected It could injure your hand or cause print quality to decline Check the paper pa...

Page 63: ...6 mm to 215 9 1200 mm 1 sheet Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper 100 sheets Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm 80 sheets Legal 8 5 14 inches 216 356 mm 1 sheet Epson High Quality Ink Jet Paper 80 sheets Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Pre...

Page 64: ...heets Half Letter 5 5 8 5 inches 140 216 mm or A6 4 1 5 8 inches 105 148 mm 30 sheets Legal 8 5 14 inches 216 356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm 8 5 13 inches 216 330 mm user defined 7 17 10 12 inches to 8 5 11 69 inches 182 257 mm to 215 9 297 mm or user defined 2 13 3 39 inches to 8 5 87 24 inches 54 86 mm to 215 9 1200 mm 1 sheet Epson Bright Wh...

Page 65: ...pes Parent topic Loading Paper in the Rear Paper Feeder Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Presenta...

Page 66: ...n the U S or 800 807 7766 in Canada Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Bright White Premium Paper Letter 8 5 11 inches 216 279 mm S450218 4 500 Epson Multipurpose Plus Paper Letter 8 5 11 inches 216 279 mm S450217 4 500 Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 Legal 8 5 14 inches 2...

Page 67: ... 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982 40 Letter 8 5 11 inches 216 279 mm S041331 20 Epson Hig...

Page 68: ...hoto Paper Semi Gloss Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Premium Presentation Paper Matte Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Selecting the Paper Settings f...

Page 69: ...ht White Premium Paper Epson Multipurpose Plus Paper Plain Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Epson Premium Pre...

Page 70: ...hen a memory full error occurs Turn off this setting to display an error message and stop printing if an error occurs 4 Select the Paper Source Settings options you want to use 5 When you are finished press the home button to exit Paper Source Settings Options Parent topic Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs Paper Source S...

Page 71: ... loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note If you disable this setting you cannot use AirPrint Off Parent topic Selecting the Default Paper Source Settings Selecting the Universal Print Settings You can change the default universal print settings using the...

Page 72: ... Description Top Offset Adjust the top or left margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are incorrect but may reduce the printing speed Off Skip Blank Page...

Page 73: ...acing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Note To view animated instructions on how to place originals on the scanner glass press the help button and select How To Place Originals Scanner Glass Note When originals are placed in ...

Page 74: ...ny dust or dirt on the scanner glass the scanning range may expand to include it so the image of the original may be displaced or reduced Remove any dust and dirt on the scanner glass before scanning 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner ...

Page 75: ...to trap your fingers when closing the document cover or you may be injured Remove your originals after scanning If you leave the originals on the scanner glass for a long time they may stick to the glass surface Parent topic Placing Originals on the Product Related topics Copying Faxing Scanning Placing Originals in the Automatic Document Feeder You can place single or multi page original document...

Page 76: ...utton and select How To Place Originals ADF Note When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 1 Open the ADF input tray 2 Slide the ADF edge guide outward 3 Fan your stack of originals and tap them gently on a flat surface to even the edges ...

Page 77: ...ow mark on the ADF edge guide The ADF icon on the Copy Scan and Fax screens lights up 5 Slide the ADF edge guide against the originals but not too tightly Note Do not add originals while scanning ADF Original Document Specifications Parent topic Placing Originals on the Product Related topics Copying Faxing ...

Page 78: ...16 330 mm Caution Do not load the following types of originals in the ADF or they may be damaged or may damage the scanner Use the scanner glass for these types Photos or valuable original artwork Thermal paper Originals that are cut irregularly or not right angled Originals containing tape staples or paper clips Originals with carbon paper backing Originals that are bound Originals with labels st...

Page 79: ...if necessary 4 Select Copy 5 To print more than one copy press the or buttons to increase or decrease the number of copies Note You can also select Copies and use the displayed numeric keypad to select the number of copies up to 99 6 Change any of the displayed settings as necessary 7 Select the Advanced Settings tab to view and change additional copy settings if necessary 8 When you are ready to ...

Page 80: ...ientation and binding edge for your originals or copies 1 2 Sided Density selector Varying levels Adjusts the lightness or darkness of copies Advanced Settings Copying option Available settings Description Paper Setting Various sources Select the paper source that you want to use If you select Auto paper is fed automatically depending on the paper settings you selected for the paper sources Reduce...

Page 81: ...ity Draft Adjusts the quality of your copies Standard High Original Orientation Portrait Specifies the orientation of your originals Landscape ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos On Standard Medium Minimum Clear All Settings Yes Restores a...

Page 82: ...lling Printing Using a Product Button Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S ...

Page 83: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 84: ...t matches the print quality you want to use 9 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select the 2 Sided Printing setting and select the options you want 11 To print multiple pages on one sheet of paper or print one image on multi...

Page 85: ...nting on plain paper Standard For everyday text and image printing Standard Vivid For text and graphics with good quality and print speed High For photos and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available o...

Page 86: ...int job by automatically flipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic d...

Page 87: ...87 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 88: ... the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related references Double sided Printing Capacity Related tasks Sele...

Page 89: ...t the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increa...

Page 90: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 91: ...tern and click the Settings button to customize the pattern Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the h...

Page 92: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 93: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 94: ...ft to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document ...

Page 95: ...name computer name date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main...

Page 96: ... a preset to change its settings or delete it or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product ...

Page 97: ...ight click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 98: ...ndow Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Separator Page Before each document prints a separator page containing the title user date and time Remove white borders Removes white margins that ma...

Page 99: ...o perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape portrait 1 sided and 2 sided documents in the ...

Page 100: ... see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows ...

Page 101: ...our print job It allows you to control printing and check ink cartridge status To cancel printing click Cancel To see print jobs waiting to print click Print Queue To close the status window click OK To check ink status click Consumables Status Parent topic Printing Your Document or Photo Windows ...

Page 102: ...ect Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click your product and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your p...

Page 103: ... print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings ...

Page 104: ... Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 sided printing Off Allows printing on one side of the paper only On Allows printing on both sides of the paper Multi Page Off Prohibits multi page settings 2 Up A...

Page 105: ...ant to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows ...

Page 106: ...with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintena...

Page 107: ...ware You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check ev...

Page 108: ...oftware from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need...

Page 109: ...a window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 110: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 111: ...111 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 112: ...14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website or using Epson Software Updater Selecting Basic Prin...

Page 113: ...cting Basic Print Settings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If neces...

Page 114: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 115: ...ion before printing They may be accessible by selecting Page Setup from the File menu Note Paper sizes may include additional options such as Borderless 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu ...

Page 116: ...gs list for details 10 Select the Print Quality setting you want to use 11 Select the Borderless checkbox if you want to print a borderless photo If the option is grayed out change the Media Type setting to a paper type that supports borderless printing 12 Select any of the available print options Print Quality Options Mac Print Options Mac Parent topic Printing on a Mac Related references Paper o...

Page 117: ...ality For text and graphics with increased quality and print speed Parent topic Selecting Basic Print Settings Mac Print Options Mac You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting this option adjusts the image expansion settings to control printing ...

Page 118: ...elect the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in t...

Page 119: ...s select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of each page select a setting from the Two Sided pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Selecting Double sided Printing Settings Mac You c...

Page 120: ...options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided ...

Page 121: ...Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colo...

Page 122: ...se settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print windo...

Page 123: ...ted face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color usi...

Page 124: ...Mac Printing Preferences Mac You can select these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended ...

Page 125: ...os Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Doc...

Page 126: ...y for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo ...

Page 127: ...youts and templates with Epson Photo Features include image corrections and adjustments and adding text and stamps to photos We recommend printing on genuine Epson photo paper for the best results Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo software See the Epson Photo help utility for more information Note If you are using your Epson p...

Page 128: ... Starting a Scan from a Smartphone or Tablet Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the pr...

Page 129: ... Starting a Scan Related tasks Using Epson Scan to Cloud Related topics Wi Fi Networking Placing Originals on the Product Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product s control panel The computer must be connected using a USB cable or connected to the same network as your product You can save the scanned file as a JPEG or PDF file...

Page 130: ...or image as a PDF file 7 Press the start button to start scanning Your product scans your original and saves the scanned file to your computer Note The color size and border of the scanned image will not be exactly the same as the original Parent topic Starting a Scan Using the Product Control Panel Related references Control Panel Scanning Options Related topics Placing Originals on the Product P...

Page 131: ...Options Related tasks Setting Up Epson Connect Services Using Epson Scan to Cloud Related topics Placing Originals on the Product Setting Up a WSD Port Windows 7 Windows Vista You can scan to a networked Windows computer using WSD Web Services for Devices You must first set up a WSD port on your Windows 7 or Windows Vista system the port is set up automatically on Windows 11 Windows 10 and Windows...

Page 132: ...ontrol Panel Hardware and Sound Printers 10 Make sure that an icon appears for your product s name on the network When you use WSD select your product name to scan over the network Parent topic Starting a Scan Using the Product Control Panel Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking Control Panel Scanning Options Select the options you want to use for scanning N...

Page 133: ...heir defaults No Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images After that you can save print or share them Windows 11 Click then search for Epson ScanSmart and select it Windows 10 Click Epson Software Epson ScanSmart Windows 8 x Navigate to the...

Page 134: ...on product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 11 Click then search for Epson Scan 2 and select it Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to...

Page 135: ...35 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 ...

Page 136: ...136 You see an Epson Scan 2 window like this ...

Page 137: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 138: ...138 You see an Epson Scan 2 window like this ...

Page 139: ...opics Placing Originals on the Product Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart Note The images in this guide show Windows screens Mac screens may be slightly different Depending on your product model and software version not all options may be available 1 Load your original into the product 2 Open Epson ScanSmart on your computer Do on...

Page 140: ...elect an option for the Scan area setting if necessary Note The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed It does not scale the image to the selected size 4 Select SCAN ...

Page 141: ...Stitch Images and follow the on screen instructions to combine them into a single image 6 If Photo Mode is automatically detected the following enhancement options are available Auto Color Enhancement automatically adjusts the brightness contrast and saturation of your photos Restore Faded Colors restores the colors in faded photos automatically Remove Red Eye automatically removes the red eye eff...

Page 142: ...ng a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic Scanning Related topics Placing Originals on the Product Saving a Scan You can save a scanned image to your computer in a variety of formats 1 Make sure your originals are scanned and reviewed See the link below 2 In the Select Action window click Save ...

Page 143: ...ng a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email app and account settings should be configured before scanning You must install a MAPI type email program such as Outlook Express Windows Live Mail Entourage or Mac Mail Attach to Email only supports 32 bit MAPI compatible mail apps Web based email services such...

Page 144: ...Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox is selected and select the folder on your computer in which to save the file 4 Click Attach to E mail Your email program opens with the file attached to a new email Parent topic Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned im...

Page 145: ...t type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer click the checkbox 5 Click Send Parent topic Scanning a Docu...

Page 146: ...change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can...

Page 147: ... Changing the Save Settings Customizing Action Icons Parent topic Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart you can change the product that you are using with your computer Note A product connected to your computer via USB takes priority over a product with a Wi Fi connection 1 On the main screen click Change You see a screen like this ...

Page 148: ... such as the resolution document size and more Note If you select Auto Mode you cannot change the scan settings 1 Click the Settings button You see a screen like this 2 Do one of the following To change Document Mode settings select Document Mode Custom Settings To change Photo Mode settings select Photo Mode and click Close When you start a scan you will be prompted to select scan settings ...

Page 149: ...149 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings ...

Page 150: ...150 Changing the File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...

Page 151: ...a prefix for the file name Select the date format Select a numbering format as the counter format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button ...

Page 152: ...152 You see a screen like this 2 Click the Save Settings tab ...

Page 153: ...ange the settings as necessary 4 Click Open folder after saving to open the file folder after a file is saved 5 Click Close Save Settings Parent topic Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved PDF Options ...

Page 154: ... Standard Images load from top to bottom in a web browser It takes longer to load the entire image Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile Windows only Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the scan...

Page 155: ... Icons You can customize which scan action icons appear on the Select Action screen Note You can also customize them by clicking the Customize icon on the Select Action screen 1 Click the Settings button You see a screen like this 2 Click the Customize Actions tab ...

Page 156: ...an your document and save the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can preview the scanned image and select or change settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download ...

Page 157: ...157 You see this window ...

Page 158: ... of your original and how you want it scanned as the Image Type setting 6 Select the Resolution setting you want to use for your scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 1...

Page 159: ...Settings Tab Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 Image Format Options Scan Resolution Guidelines Parent topic Scanning Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Rotate Rotates the original i...

Page 160: ...des of the color you select in the scanned image This setting is available only if you select Grayscale or Black White as the Image Type setting Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Gamma Adjusts the midtone density of the scanned image Unsharp Mask Makes the edges of...

Page 161: ...an 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install this component if you want to perform OCR 1 Load your original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan i...

Page 162: ...tting and select a Folder setting for your document 13 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format Options window Not all image formats have options BITMAP bmp A standard image file forma...

Page 163: ...e PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution raises the amount of detail captured but comes with the following disadvantages Larger file sizes It takes longer to scan your originals...

Page 164: ...ou will scan the image at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Epson Scan 2 ...

Page 165: ... Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Related tasks Resetting Control Panel Defaults Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering m...

Page 166: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 167: ...second phone cable remove the cap from the EXT port on your product Note If your telephone has a fax function disable the fax function before connecting it If you are not able to completely disable the fax function on your telephone you may not be able to use it as an external telephone ...

Page 168: ... product answers a call to a number that is higher than your answering machine s setting for the number of rings Make sure to connect the telephone to the EXT port on your product If you split the telephone line between your telephone and the product they will not work correctly Parent topic Faxing Related references Basic Settings Fax Related tasks Receiving Faxes Automatically Setting the Number...

Page 169: ...opic Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product s fax features Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Using the Fax Setup Wizard You can setup the product s basic fax settings using the Fax Setting Wizard This wizard is automatically displayed...

Page 170: ...istinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Settings Select the ring pattern to be used for incoming faxes If you selected a ring pattern other than All go to step 10 Otherwise go to the next step If you do not have a distinctive ring service select Skip and go to step 10 Note Distinctive ring servic...

Page 171: ... Check Fax Connection screen select Start Checking and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again If the Select Line Type screen appears select the correct line type If the Select Dial Tone Detection screen appears select Disable However disabling the d...

Page 172: ...he displayed keypad to enter the access code such as 9 and select OK 6 Select Done to exit Parent topic Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set ...

Page 173: ...ine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings 1 Press the home button if necessary 2 Selec...

Page 174: ...sic Settings Fax Set the basic options you want to use for incoming and outgoing faxes Setting Options Description Fax Speed Fast 33 600bps Sets the speed at which you send and receive faxes Medium 14 400bps Slow 9 600bps ECM On Turns on Error Correction Mode ECM to automatically correct errors in sent or received fax data Off Turns off Error Correction Mode ECM color faxes cannot be sent or recei...

Page 175: ...nclusion on outgoing faxes Fax Header Receive Mode Manual Lets you confirm whether an incoming fax should be printed a telephone must be connected to the product Auto Automatically receives and prints faxes Distinctive Ring All If you are using a Distinctive Ring Service on your phone line your telephone company can assign two or more phone numbers to the same line and assign different ring patter...

Page 176: ...g Options Description Save to Computer No Select Yes to save received faxes as PDF files to a connected computer when using FAX Utility After selecting Yes you can select Yes and Print Yes Yes and Print Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the selected paper source Off Select to print large incoming faxes at their original size on multiple...

Page 177: ... may not be available Off Print Suspend Time Off Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product s memory Make sure there is enough free memory before using this function On Time to Stop Time to Restart Quiet Mode On Select On to reduce noise during printing Printing speed may be reduced Off Parent topic Selecting Advanced Fax Se...

Page 178: ...ered as the Recipient On Confirm Address List Off Selects whether or not to display a recipient confirmation screen before a fax is sent On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product s memory On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your pro...

Page 179: ...vigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Return to the main window at the bottom of the window ...

Page 180: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 181: ...rinter list 4 Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up c...

Page 182: ...e button to add an entry 4 Select Add Contact or Add Group Note You must create a contact before a group can be created 5 Select each field as necessary and enter the information for your contact or group Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the co...

Page 183: ...ontacts Using the Product Control Panel Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Mac Parent topic Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product s control panel Sending a Fax Using the Keypad Co...

Page 184: ...of the following to select fax recipients Manually enter a fax number Select Keypad and enter a fax number Select OK when done To add another fax number repeat the same steps You can also use the numeric keypad on the control panel to enter a fax number Note If direct dialing has been restricted you can only select the number from the contact list or fax history If necessary enter an outside line ...

Page 185: ... in color because the product scans and sends simultaneously You cannot use other features while the product is sending a color fax After scanning your originals your product dials the number and sends the fax Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Selecting the Line Type Related topics Setting Up Contacts Using the Product Co...

Page 186: ...ving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients On Send Fax Later Off Select On to send the current fax at a selected time On Add Sender Information Off Lets you include a header your phone number or a destination list in the selected location on your outgoing faxes Outside of Image Inside of Image Transmission Report Pr...

Page 187: ...and sends the fax at the specified time Note You cannot send another fax until the fax has been sent at the specified time If you want to send a fax before then cancel the scheduled fax by selecting Fax on the home screen and then deleting it If the product is turned off at the specified time the fax is sent when it is powered on Parent topic Sending Faxes from the Product Control Panel Related ta...

Page 188: ...Settings and select any settings as necessary Note Your product now communicates with the recipient s fax machine Do not hang up the telephone 6 When you hear a fax tone press the start button to start sending the fax Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 7 Hang up the telephone Parent topic Sending Faxes from the Product Con...

Page 189: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 190: ...190 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 191: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 192: ...print window may look different depending on the Mac OS version and the application you are using 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings f...

Page 193: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 194: ...lling Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receiv...

Page 195: ...achine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related references Basic Settings Fax Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone before receiving ...

Page 196: ... Fax 3 Select the icon 4 Set Polling Receive to On 5 Select Close 6 Enter the fax number you expect to receive the fax from Note If direct dialing has been restricted you can only select the number from the contact list or fax history 7 Press the start button to start receiving the fax Parent topic Receiving Faxes Checking Fax Status You can check the status of current fax jobs or faxes that have ...

Page 197: ... can also print the fax log printed automatically by turning on Fax Log Auto Print 1 Press the home button if necessary 2 Select Fax 3 Press the OK button and select More 4 Select Fax Report 5 Select the fax report you want to print Fax Report Options Parent topic Faxing Fax Report Options Select the fax report or list you want to print Last Transmission Prints a report for the previously sent fax...

Page 198: ... Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Ink Safety Precautions Keep ink cartridges and maintenance box out of the reach of children and do not drink the ink Keep the ink cartridges out of direct sunlight Store ink cartridges in a cool dark place do not store the ink cartridges in high or freezing temperatures Be careful when you handle...

Page 199: ...dge This may cause the cartridge to become unusable Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Make sure to install all ink cartridges The printer only works when all ink cartridges are properly installed Do not replace ink cartridges with the power off Do not move the print head by hand otherwise you may damage the printer Do not turn off the pro...

Page 200: ... for the replacement The ink in the ink cartridges supplied with your printer is partly used during initial setup In order to produce high quality printouts the print head in your printer needs to be fully charged with ink This process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges To maintain optimum print head performance som...

Page 201: ...lated tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and double click the icon for your produ...

Page 202: ...en Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 203: ...w 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status ...

Page 204: ...can check the status of your ink cartridges and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window ...

Page 205: ...pplies are not compatible and even if described as compatible may not function properly or at all Epson periodically provides firmware updates to address issues of security performance minor bug fixes and ensure the printer functions as designed These updates may affect the functionality of third party ink Non Epson branded or altered Epson cartridges that functioned prior to a firmware update may...

Page 206: ...until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Note If you remove a low or expended ink cartridge you cannot re install and use the cartridge 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen N...

Page 207: ...t up the scanner unit until the support clicks into place Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable or translucent film inside the product ...

Page 208: ...k gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 If you are replacing the black ink cartridge gently shake the new black ink cartridge four or five times before unpacking it Do not shake the color ink cartridge...

Page 209: ...tion Do not shake the cartridges after opening the packages or ink may leak 5 Remove the cartridge from the package Caution Do not touch the areas shown here Doing so may prevent normal operation and printing ...

Page 210: ...the cartridge Caution Do not remove any other labels or seals or the ink cartridge may leak or become unusable 7 Insert the new cartridge into the holder and push it down until it clicks into place and is level with the other cartridges ...

Page 211: ...anner unit cannot be opened from the position shown below Close it completely before operating your product or opening the scanner unit again 9 Select Completed on the LCD screen The print head moves to its home position and the product starts charging the ink This takes a few minutes When you see a completion message on the screen ink replacement is finished Caution Do not turn off the product wh...

Page 212: ...Expended Color Cartridges Control Panel Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges Mac Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing with Expended Color Cartridges Control Panel If you see a message on the control panel to replace a color ink cartridge you can temporarily print or copy in black ink Note the following restrictions ...

Page 213: ...k Cancel or Cancel Print to cancel your print job Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 2 Load plain paper letterhead or an envelope in your product 3 Access the print settings in your print application 4 Click the Main tab and make sure Borderless is not selected 5 Select Plain Paper Bright White Pa...

Page 214: ...t Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Select Driver or Options You see a screen like this 6 Select On as the Permit temporary black printing setting 7 Click OK 8 Close the utility window 9 Load plain paper or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select a ...

Page 215: ...Note The window appears only when you have selected Plain Paper Bright White Paper or Letterhead as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to contin...

Page 216: ...t head while the maintenance box is full but you can perform tasks that do not require ink such as scanning Note Do not drop the maintenance box or subject it to strong shocks and do not store it in high or freezing temperatures 1 Make sure the product is not printing 2 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 3 Use a flat head scre...

Page 217: ...maintenance box otherwise ink may leak 4 Grasp the maintenance box as shown and pull it out of its holder Note Do not tilt the used maintenance box until after it is sealed in the plastic bag and do not touch the areas shown here Doing so may prevent normal operation and you may get smeared with ink ...

Page 218: ... mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 5 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all the way in until it clicks into place ...

Page 219: ...cure the cover If you cannot re attach the cover the maintenance box may not be installed correctly Remove and re install the maintenance box Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box ...

Page 220: ...leaning the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expend...

Page 221: ...t Control Panel You can check the print head nozzles using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Select Maintenance Print Head Nozzle Check 4 Select Print The nozzle pattern prints 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 222: ...on Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then run a nozzle check and try cleaning the print head if necessary If quality still does not improve run a Power Cleaning Parent topic Print Head Nozzle Check Rel...

Page 223: ...right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check or Print Head Nozzle Check You see a window like this 4 Click Print ...

Page 224: ... 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 6 Do one of the following If there are no gaps click Finish ...

Page 225: ...s declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Re...

Page 226: ...he cleaning cycle is finished When the cleaning cycle is finished a nozzle pattern prints Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 227: ...rint head is clean If you don t see any improvement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then run a nozzle check and try cleaning the print head if necessary If quality still does not improve run a Power Cleaning Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Power Cleaning Using the Product...

Page 228: ...ht click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Head Cleaning or Print Head Cleaning You see a window like this 4 Select the cleaning cycle you want to run based on the nozzle check pattern and click Next ...

Page 229: ...e and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 230: ...to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again ...

Page 231: ...rintouts even after cleaning the print head several times you can run a Power Cleaning If you do not see improvement after running a Power Cleaning turn off the product and wait at least 12 hours before running another Power Cleaning Note Power Cleaning consumes more ink than Print Head Cleaning Power Cleaning Using the Product Control Panel Power Cleaning Using a Computer Utility Parent topic Adj...

Page 232: ...Product Control Panel Cleaning the Print Head Using the Product Control Panel Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer Note After running a Power Cleaning you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Print Head Cleaning or Power Cleaning 1 Load a few sh...

Page 233: ...ck Pattern and follow the on screen instructions to print a nozzle check pattern If the print quality did not improve you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support ...

Page 234: ...nue with the next step If your printout contains horizontal banding go to step 7 5 Select Vertical Alignment and follow the on screen instructions to print an alignment sheet 6 Check the printed pattern on the alignment sheet and for each set of patterns select the number representing the pattern with the least amount of separation or overlap 7 Select Horizontal Alignment and follow the on screen ...

Page 235: ... the paper guide 5 Repeat these steps as necessary until the paper comes out clean 6 If the paper is still smeared with ink turn off the product and open the scanner unit Caution Do not touch the flat white cable or translucent film inside the product Be careful not to trap your hand or fingers when opening or closing the scanner unit 7 Using a cotton swab wipe off any ink smears on the part shown...

Page 236: ...les 8 Lift the scanner unit up slightly and lower it When the scanner unit catches lift it up again and lower it completely Note The scanner unit cannot be opened unless it has been completely closed Parent topic Adjusting Print Quality Related tasks Cleaning the Print Head Path Related topics Loading Paper ...

Page 237: ...g at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Do not touch the flat white cable or translucent film inside the product 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables 4 Remove al...

Page 238: ...with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Wipe off any remaining liquid Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Scratches or other damage on the glass surface can decrease the scan quality 7 Close the document cover 8 Open the ADF cover ...

Page 239: ...to clean the rollers and the interior of the ADF Caution Do not use a dry cloth to clean the rollers you may damage them Use the ADF after the rollers have dried 10 Open the ADF input tray Caution Make sure the ADF cover is opened before raising the ADF input tray or the ADF may be damaged ...

Page 240: ...ead Path If the print quality has not improved after aligning the print head and cleaning the paper guide the print head path inside the product may be smeared with ink To clean the print head path use the following Several cotton swabs cup 59 ml water containing 2 to 3 drops of mild dish detergent A small flashlight Caution Do not use any other liquid to clean the print head path or you may damag...

Page 241: ...241 4 Lift up the scanner unit Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit ...

Page 242: ...e translucent film shown here for ink smears 1 Translucent film 2 Print head rail do not touch Caution Do not touch the flat white cable or the print head rail otherwise you may not be able to print Do not wipe off the grease on the rail ...

Page 243: ...rs 9 When the translucent film is dry close the scanner unit 10 Plug in the power cable and reconnect any interface cables Parent topic Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Aligning the Print Head Using the Product Control Panel Transporting Your Product If you need to store your product or transport it a long distance prepare it for transportation as descr...

Page 244: ...ut then unplug the power cable Caution Wait until the power light turns off before you unplug the power cable to allow the print head to return to the home far right position If the print head does not return to the home position the ink can dry out and your product can be damaged 3 Disconnect any connected cables 4 Remove all the paper from the product and make sure there are no originals on the ...

Page 245: ...uct and do not put tape on the flat white cable otherwise you may damage your product 7 Close the scanner unit Note The scanner unit cannot be opened from the position shown below Close it completely before operating your product or opening the scanner unit again ...

Page 246: ...d the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the Print Head Using the Product Co...

Page 247: ...hecking for Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S or epson ca support Canada and select your product Note Your printer is designed to work only with genuine Epson brand ink cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible m...

Page 248: ...update option for Epson Software and selecting Update Parent topic Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen You can also press the help button to see help information and how to instructions on the screen LCD screen message Condition solution Printer error Turn on the printer again See your documentation f...

Page 249: ...PBX If you still cannot send a fax turn off the Dial Tone Detection setting Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number System Error An error occurred Turn the device off and back on again If this occurs again contact Epson support Turn the product off and then back on again If you are using a Wi Fi connection turn the wireless router o...

Page 250: ...bute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life The Epson Status Monitor your LCD screen or lights on the control panel will advise you when these parts need replacing If this happens during the standard warranty ...

Page 251: ...e or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning U...

Page 252: ...All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 4 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn On or Off Noise After Ink Installation Software I...

Page 253: ...ely 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are...

Page 254: ...nt out your fax and network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac Printer Window Wireless Network Connection is Unstable on a Mac Cannot Print Over a Network Cannot Scan Over a Network Parent topic Solving Problems Related tasks Printing a Network Status Sheet Product Cannot Con...

Page 255: ...r router Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access...

Page 256: ...g Network Problems Related references Status Icon Information Related tasks Enabling Wi Fi Direct Simple AP Mode Printing a Network Status Sheet Printing a Network Connection Report Related topics Wi Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your ne...

Page 257: ...nting detection of your device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function Try accessing any website from your computer to make sure that your computer s network settings are correct If you cannot access any website there is a problem on the computer Check the network connection of the computer See the documentation pr...

Page 258: ...s Related references Status Icon Information Related tasks Uninstalling Product Software Mac Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3 0 port on your Mac you may experience wireless network interference between your product and your Mac If you cannot connect to your product over the wireless network or the connection becomes unstable move the device conn...

Page 259: ...e Network 5 GHz See your router documentation or contact your internet service provider for instructions Try restarting your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you restart your router Check to see if your wireless router or access point has an enabled Privacy Separator function...

Page 260: ... wait a few seconds and restart it If Epson Scan 2 cannot restart turn off your product turn it back on and try restarting Epson Scan 2 again Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility Windows 11 Click then search for Epson Scan 2 Utility and select it Make sure your product is selected If necessary select the Other tab and click Reset Windows 10 Cli...

Page 261: ... the print head if necessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is norm...

Page 262: ...ment Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document ...

Page 263: ... more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product Make sure the paper size and paper type settings on the control panel are correct Try cleaning the paper path For best results follow these guidelines Use new smooth high quality paper that is not curled creased ...

Page 264: ...duct If you see a message that paper has jammed inside the product follow the steps here or on the LCD screen to clear the jam Caution Never touch the buttons on the control panel while your hand is inside the product If the product starts operating you could be injured Be careful not to touch the protruding parts to avoid injury 1 Cancel the print job if necessary 2 Remove any jammed paper from t...

Page 265: ...265 Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Remove the jammed paper carefully or you may damage the product ...

Page 266: ...t catches lift it up again and lower it completely Note Close the scanner unit completely before trying to open it again The scanner unit cannot be opened if it is not completely closed 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems ...

Page 267: ...Loading Paper Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Squeeze the tabs and remove the rear cover 3 Carefully remove any jammed paper from inside the product ...

Page 268: ... solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Related topics Loading Paper Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your origina...

Page 269: ...269 3 Open the ADF cover 4 Carefully remove any jammed pages from beneath the ADF ...

Page 270: ...270 5 Raise the ADF input tray Caution Make sure the ADF cover is opened before raising the ADF input tray or the ADF may be damaged ...

Page 271: ...271 6 Remove the jammed paper 7 Lower the ADF input tray ...

Page 272: ...utions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size...

Page 273: ...Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on and connected to your computer Make sure any interface cables are connected securely at both ends Make sure there are no errors or paper jams in the product If you connected your product to a USB hub make sure it is a ...

Page 274: ...nter settings window and cancel any stalled print jobs In Windows do one of the following to open the Epson Printer Connection Checker and follow the on screen instructions to check the connection status Windows 11 Click then search for Epson Printer Connection Checker and select it Windows 10 Click and select Epson Software Epson Printer Connection Checker Windows 8 x Navigate to the Apps screen ...

Page 275: ...y Windows 7 Click and select Devices and Printers Right click your product name select Printing Preferences and select your product name again if necessary Windows Vista Click select Control Panel and click Printer under Hardware and Sound Right click your product name select Printing Preferences and select your product name again if necessary 2 Click the Maintenance tab 3 Click the Extended Setti...

Page 276: ...ecoming damaged Let the product rest with the power on for 30 minutes then try printing again If you are printing over a wireless network factors such as interference network traffic or weak signal strength may affect your printing speed Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for bot...

Page 277: ...indow that appears click the View tab select Show hidden files folders and drives in the Advanced settings list and click OK 2 Right click the EPAUDF01 AUD file and select Delete 3 Restart your computer and try printing again Parent topic Solving Problems Printing from a Computer Related references Paper or Media Type Settings Printing Software Windows System Requirements Mac System Requirements R...

Page 278: ...n Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Too Many Copies Print Make sure that the Copies setting in y...

Page 279: ...ur Document or Photo Windows Printing Your Document or Photo Mac Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer softw...

Page 280: ...re you select a supported borderless page width Windows Make sure you selected the Borderless setting in your printer software Mac Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Make sure the image size and the paper size are set c...

Page 281: ...e top of the driver window Parent topic Solving Page Layout and Content Problems Related tasks Printing Your Document or Photo Windows Printing Your Document or Photo Mac Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software...

Page 282: ...ect direction Make sure your paper meets the specifications for your product Do not load more than the recommended number of sheets Slide the edge guides against the edges of the paper Make sure the paper type setting matches the type of paper you loaded Select a higher print quality setting in your printer software Turn off any high speed settings in your product software Align the print head Mak...

Page 283: ... solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head If print quality does not impro...

Page 284: ...r one sheet at a time Make sure your paper meets the specifications for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded If you are printing on letterhead paper make sure the paper size setting matches the size of paper you loaded If you select a paper size t...

Page 285: ...ress too hard on the original or the document cover when you are scanning originals on the scanner glass Clean the scanner glass If you are copying from the ADF place your originals on the scanner glass instead Clean the ADF Clean the originals Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all d...

Page 286: ... Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Cleaning the Print Head Path Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grai...

Page 287: ...g change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Nozz...

Page 288: ...agement options in your printer software Try changing the Scene Correction setting to something other than Automatic If you are using a Mac select ColorSync from the Color Matching menu of the driver For best results use genuine Epson paper Remove any dust or dirt on the originals and clean the scanner glass Do not press with too much force on the original or the document cover Colors may differ i...

Page 289: ...saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinstalling it In Windows make sure your product is listed as a valid device in the Scanners and Cameras control panel Make sure the power cord is connected and the product is turned on When scanning multiple original...

Page 290: ...y Make sure the correct product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure the correct product is select...

Page 291: ...annot scan to a shared folder over the network make sure you did the following Created a shared folder on your computer Windows If you registered the shared folder path to your product s control panel contact list or entered the path manually to scan make sure you used the correct path Make sure the network folder does not already contain a file of the same name If so rename the file and try again...

Page 292: ... on or off 4 When you see this message select Yes Do you want to turn on sharing between the PCs and connect to devices on this network Select this setting when connected to a private network so you can save a scan to a shared folder If you select No you cannot save your scan to a shared folder on a private network Windows 7 1 Click or press the Windows key on your keyboard 2 Type Network and Shar...

Page 293: ...your product during scanning Clean the scanner glass and the ADF and remove any dirt or dust on your originals Your product will not operate properly while tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan 2 or Epson ScanSmart settings if available and try scanning again Increase the Resolution setting If the Image...

Page 294: ... computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen Remove any dust or dirt from your originals and clean the scanner glass Do not press with too much force on the original or document cover To adjust the colors in your scanned image adjust these Epson Scan 2 or Epson ScanSmart settings if available and try scanning aga...

Page 295: ...bles are securely connected at both ends Remove any dust or dirt that may have adhered to your original Keep the document cover closed to prevent dirt or dust from getting inside If you are scanning from the ADF make sure the ADF edge guide fits against the loaded originals You can also try cleaning the ADF and scanning again Parent topic Solving Scanned Image Quality Problems Related tasks Cleani...

Page 296: ...ct Image Type for your original On the Main Settings tab set the Resolution between 200 and 600 dpi On the Advanced Settings tab select Text Enhancement and choose a setting Note The Text Enhancement setting depends on the selected Image Type If the Image Type is set to Black White adjust the Threshold setting on the Advanced Settings tab The Image Option must be set to None Parent topic Solving S...

Page 297: ...f the scanner glass slightly When scanning using Epson ScanSmart and placing multiple originals on the scanner glass make sure there is a gap of at least 0 8 in 20 mm between the originals Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possi...

Page 298: ...l Settings Fax Settings Check Fax Connection to run the automatic fax connection check Try the solutions suggested in the report If you are faxing from a computer use the Epson FAX Utility to send your fax Make sure the recipient s fax machine is turned on and working Make sure the recipient s fax number is correct and entered correctly Make sure paper is loaded correctly in your product Make sure...

Page 299: ... it works the problem may be caused by the DSL filter Contact your DSL provider Make sure you installed the FAX driver for your product and that it is not paused The data being sent may be too large Try faxing the originals in batches or by using a connected phone If you are faxing in monochrome enable the Direct Send setting Fax Fax Settings Fax Send Settings Try lowering your product s fax speed...

Page 300: ... Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product try these solutions Make sure your telephone is connected to your product s EXT port Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic ...

Page 301: ...s Fax Quality is Poor If you receive a poor quality fax try these solutions Try enabling the error correction mode ECM setting Contact the fax sender and ask them to send the fax in a higher resolution Try reprinting the received fax If the sent fax quality is poor try these solutions Clean the scanner glass Clean the ADF Try changing the resolution or density setting on the control panel If you a...

Page 302: ...Problems Related tasks Cleaning Your Product Received Fax is Not Printed If a received fax is not printed try these solutions Make sure the product is free of errors The product cannot print received faxes if an error has occurred with the product such as a paper jam If the product has been set to save received faxes in the product s memory or inbox received faxes are not automatically printed Che...

Page 303: ...ain if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of th...

Page 304: ...l your product software as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit epson com support U S or epson ca support Canada and select your product 2 Click Downloads 3 Select your operating system click Utilities locate the Uninstaller utility and click Download 4 Run the file you downloaded...

Page 305: ...serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 7 AM to 4 PM Pacific Time Monday through Friday Canada 905 709 3839 7 AM to 4 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may...

Page 306: ...ions Printable Area Specifications Automatic Document Feeder ADF Specifications Scanning Specifications Fax Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your comp...

Page 307: ...epson com support U S or epson ca support Canada select your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 12 x macOS 11 x macOS 10 15 x macOS 10 14 x macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x Note For the latest product software availab...

Page 308: ...s 216 279 mm Legal 8 5 14 inches 216 356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm 8 5 13 inches 216 330 mm 3 5 5 inches 89 127 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper Note Your product also supports compatible papers distributed b...

Page 309: ...a Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets borders 1 Top bottom left right margins 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 61 inches 41 mm minimum 3 Reduced print quality area bottom 1 46 inches 37 mm minimum ...

Page 310: ...nt quality area bottom 1 57 inches 40 mm minimum Envelopes 1 Right left margins 0 12 inch 3 mm minimum 2 Top bottom margins 0 12 inch 3 mm minimum 3 Reduced print quality area right 0 71 inch 18 mm minimum 4 Reduced print quality area left 1 61 inches 41 mm minimum Parent topic Technical Specifications ...

Page 311: ...1 7 inches 210 297 mm approximately 30 sheets or 0 13 inch 3 3 mm 8 5 13 inches 216 330 mm and Legal 8 5 14 inches 216 356 mm 10 sheets Auto duplex scanning Not supported Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 14040 pixels 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US lett...

Page 312: ...ations Fax type Black and white and color fax capability ITU T Super Group 3 Support line Standard analog household telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 pixels per inch 98 lines per inch 8 pixels per mm 3 85 lines per mm Fine 203 pixels per inch 196 lines per inch 8 pixels per mm 7 7 lines per mm Photo 203 pixels per...

Page 313: ...not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printing infrequently or primarily with one color reduces yields A...

Page 314: ... power cord 11 7 lb 5 3 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 0 4 to 0 2 A Power consumption with USB connection Standalone copying Approximately 12 W ISO IEC24712 Ready mode Approximately 4 8 W Sleep mode Approximately 0 7 W ...

Page 315: ... Interface Specifications Interface type Hi Speed USB Device Class for computers USB 3 0 cables are not supported Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n IEEE 802 11n available only on the 20 MHz channel Security WEP 64 128 bit WPA2 PSK AES complies with WPA2 with support for WPA WPA2 Personal WPA3 SAE AES Note Wi Fi Direct supports W...

Page 316: ...e to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is...

Page 317: ...317 the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles Parent topic Technical Specifications ...

Page 318: ...creen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do ...

Page 319: ...eave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case ...

Page 320: ...ridges can dehydrate the print head and may prevent the product from printing Before transporting the product make sure that the print head is in the home far right position and the ink cartridges are in place When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Parent topic Important Safety Instructions LCD Screen Safety Instru...

Page 321: ...n product near water Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Parent topic Important Safety Instructions Important Privacy Notice Printer Serial Number As part of s...

Page 322: ...or products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary ...

Page 323: ...ter in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Th...

Page 324: ...une combinaison quelconque de dispositifs à la seule condition que la somme des IES de tous les dispositifs n excède pas cinq CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Using the Fax Setup Wizard Binding Arbitration and Class Waiver 1 DISPUTES BINDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all D...

Page 325: ... of the Dispute shall include the sender s name address and contact information the facts giving rise to the Dispute and the relief requested the Dispute Notice Following receipt of the Dispute Notice Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration 1 4 Small Claims Court Notwithstanding the foregoing you may bring an individual action in the small clai...

Page 326: ...ither you or Epson decides to arbitrate a Dispute both parties agree to the following procedure i Write a Demand for Arbitration The demand must include a description of the Dispute and the amount of damages sought to be recovered You can find a copy of a Demand for Arbitration at http www jamsadr com Demand for Arbitration ii Send three copies of the Demand for Arbitration plus the appropriate fi...

Page 327: ...rovide notice prior to litigation 1 8 Amendments to Section 1 Notwithstanding any provision in this Agreement to the contrary you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not ...

Page 328: ... this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alte...

Page 329: ...ICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrig...

Page 330: ...330 Copyright Attribution 2022 Epson America Inc 8 22 CPD 62194 Parent topic Copyright Notice ...

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