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Epson C11CG31403, User Manual

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Epson C11CG31403 User Manual Download Page 4

Using  Other  Faxing  Features. . . . . . . . . . . . . . . . . 146

Printing  Fax  Report  Manually. . . . . . . . . . . . . . 146

Menu  Options  for  Faxing. . . . . . . . . . . . . . . . . . . 147

Recipient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Fax  Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 147
More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Menu  Options  for  User  Settings. . . . . . . . . . . . . . 149

Sending  a  Fax  from  a  Computer. . . . . . . . . . . . . . 149

Sending Documents Created Using an
Application  (Windows). . . . . . . . . . . . . . . . . . 149
Sending Documents Created Using an
Application  (Mac  OS). . . . . . . . . . . . . . . . . . . .152

Receiving  Faxes  on  a  Computer. . . . . . . . . . . . . . .153

Saving  Incoming  Faxes  on  a  Computer. . . . . . . 154
Canceling the Feature that Saves Incoming
Faxes  to  the  Computer. . . . . . . . . . . . . . . . . . . 154
Checking  for  New  Faxes  (Windows). . . . . . . . . 155
Checking  for  New  Faxes  (Mac  OS). . . . . . . . . . 156

Replacing Ink Cartridges and Other 
Consumables

Checking the Status of the Remaining Ink and
the  Maintenance  Box. . . . . . . . . . . . . . . . . . . . . . 157

Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 157
Checking the Status of the Remaining Ink
and  the  Maintenance  Box  -  Windows. . . . . . . . 157
Checking the Status of the Remaining Ink
and  the  Maintenance  Box  -  Mac  OS  X. . . . . . . . 157

Ink  Cartridge  Codes. . . . . . . . . . . . . . . . . . . . . . . 158

Ink  Cartridge  Handling  Precautions. . . . . . . . . . . 158

Replacing  Ink  Cartridges. . . . . . . . . . . . . . . . . . . 161

Maintenance  Box  Code. . . . . . . . . . . . . . . . . . . . .161

Maintenance Box Handling Precautions. . . . . . . . 161

Replacing  a  Maintenance  Box. . . . . . . . . . . . . . . . 162

Temporarily  Printing  with  Black  Ink. . . . . . . . . . . 163

Temporarily Printing with Black Ink -
Control  Panel. . . . . . . . . . . . . . . . . . . . . . . . . .163
Temporarily Printing with Black Ink - Windows 164
Temporarily Printing with Black Ink - Mac OS. .165

Conserving Black Ink when the Black Ink Is
Low  (for  Windows  Only). . . . . . . . . . . . . . . . . . . 166

Maintaining the Printer

Preventing  the  Print  Head  from  Drying. . . . . . . . . 167

Checking  and  Cleaning  the  Print  Head. . . . . . . . . 167

Checking and Cleaning the Print Head -
Control  Panel. . . . . . . . . . . . . . . . . . . . . . . . . .167
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Aligning  the  Print  Head. . . . . . . . . . . . . . . . . . . . 169

Aligning the Print Head - Control Panel. . . . . . 169

Cleaning  the  Paper  Path  for  Ink  Smears. . . . . . . . .169

Cleaning  the  ADF. . . . . . . . . . . . . . . . . . . . . . . . 170

Cleaning  the  Scanner  Glass. . . . . . . . . . . . . . . . . .172

Cleaning  the  Translucent  Film. . . . . . . . . . . . . . . 173

Network Service and Software 
Information

Application for Configuring Printer Operations
(Web  Config). . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Running Web Config  on  a  Web  Browser. . . . . . 176
Running  Web  Config  on  Windows. . . . . . . . . . 177
Running  Web  Config  on  Mac  OS. . . . . . . . . . . 177

Application for Scanning Documents and
Images  (Epson  Scan  2). . . . . . . . . . . . . . . . . . . . . 177

Adding  the  Network  Scanner. . . . . . . . . . . . . . 178

Application for Configuring Scanning
Operations from the Control Panel (Epson
Event  Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 179

Application for Scanning from a Computer
(Epson  ScanSmart). . . . . . . . . . . . . . . . . . . . . . . .179

Application for Configuring Fax Operations and
Sending  Faxes  (FAX  Utility). . . . . . . . . . . . . . . . . 180

Application for Sending Faxes (PC-FAX Driver). . 180

Application for Quick and Fun Printing from a
Computer  (Epson  Photo+). . . . . . . . . . . . . . . . . . 181

Application for Easily Operating the Printer
from a Smart device (Epson Smart Panel). . . . . . . 181

Application for Updating Software and
Firmware  (EPSON  Software  Updater). . . . . . . . . . 182

Application for Setting up the Device on a
Network  (EpsonNet  Config). . . . . . . . . . . . . . . . . 182

Installing  the  Latest  Applications. . . . . . . . . . . . . .183

Adding  the  Printer  (for  Mac  OS  Only). . . . . . . . . .184

Updating  Applications  and  Firmware. . . . . . . . . . 184

Uninstalling  Applications. . . . . . . . . . . . . . . . . . . 184

Uninstalling  Applications  -  Windows. . . . . . . . 185
Uninstalling  Applications  -  Mac  OS. . . . . . . . . .185

Printing  Using  a  Network  Service. . . . . . . . . . . . . 186

4

Summary of Contents for C11CG31403

Page 1: ...User s Guide NPD6800 00 EN ...

Page 2: ...roid using Wi Fi Direct 29 Making Wi Fi Settings from the Printer 33 Making Wi Fi Settings by Entering the SSID and Password 33 Making Wi Fi Settings by Push Button Setup WPS 35 Making Wi Fi Settings by PIN Code Setup WPS 36 Making Advanced Network Settings 38 Checking the Network Connection Status 39 Network Icon 39 Checking Detailed Network Information from the Control Panel 39 Printing a Networ...

Page 3: ... Copy Pattern 100 Printing Multiple Files Together 101 Printing Using the Color Universal Print Feature 101 Adjusting the Print Color 102 Printing to Emphasize Thin Lines 103 Printing Clear Bar Codes 103 Canceling Printing 104 Menu Options for the Printer Driver 104 Printing from the Printer Driver on Mac OS 106 Printing Basics 106 Printing on 2 Sides 108 Printing Several Pages on One Sheet 109 Pr...

Page 4: ...e Print Head from Drying 167 Checking and Cleaning the Print Head 167 Checking and Cleaning the Print Head Control Panel 167 Checking and Cleaning the Print Head Windows 168 Checking and Cleaning the Print Head Mac OS 168 Aligning the Print Head 169 Aligning the Print Head Control Panel 169 Cleaning the Paper Path for Ink Smears 169 Cleaning the ADF 170 Cleaning the Scanner Glass 172 Cleaning the ...

Page 5: ...ts Vertical Banding or Misalignment 206 Print Quality is Poor 206 Paper Is Smeared or Scuffed 207 Paper is Smeared During Automatic 2 Sided Printing 208 Printed Photos are Sticky 208 Images or Photos are Printed in Unexpected Colors 208 Cannot Print Without Margins 208 Edges of the Image are Cropped During Borderless Printing 209 The Position Size or Margins of the Printout Are Incorrect 209 Print...

Page 6: ...nnot Answer Voice Calls223 Sender s Fax Number Not Displayed on Received Faxes or the Number Is Wrong 223 Other Problems 224 Slight Electric Shock when Touching the Printer224 Operation Sounds Are Loud 224 The Date and Time Are Incorrect 224 Application Is Blocked by a Firewall for Windows Only 224 Appendix Technical Specifications 225 Printer Specifications 225 Scanner Specifications 226 Interfac...

Page 7: ...pport website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ones Related Information Application for Updating Software and Firmware EPSON Software Updater on page 182 Using the Manual to Search for Information The ...

Page 8: ...es you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 Marks and Symbols Caution Instructions that must be followed carefully to avoid bodily injury cImportant...

Page 9: ... Windows Server 2008 Windows Server 2003 R2 and Windows Server 2003 refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microso...

Page 10: ...e plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adversely affect the...

Page 11: ...ed into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for...

Page 12: ...horized personnel representing the medical facilities and follow all posted warnings and directions on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow all posted warning...

Page 13: ... Slide to the edge of the originals D ADF document support Supports originals E ADF output tray Holds originals ejected from the ADF A Rear paper feed Loads paper B Paper support Supports loaded paper C Edge guide Feeds the paper straight into the printer Slide to the edges of the paper D Output tray Holds the ejected paper E Stopper Prevents printouts from falling from the output tray Printer Bas...

Page 14: ...and allows you to make print settings A Scanner unit support Supports the scanner unit B Scanner unit Scans placed originals Open when replacing ink cartridges or removing jammed paper inside the printer C Ink cartridge holder Install the ink cartridges Ink is ejected from the print head nozzles Printer Basics Part Names and Functions 14 ...

Page 15: ...printing B Rear cover Remove when removing jammed paper C AC inlet Connects the power cord D EXT port Connects external phone devices E LINE port Connects a phone line F USB port Connects a USB cable to connect with a computer Related Information Control Panel on page 15 Guide to the Control Panel Control Panel Printer Basics Guide to the Control Panel Control Panel 15 ...

Page 16: ...y L Displays the solutions when you are in trouble M Displays the home screen Guide to the Home Screen A Indicates items that have been setup for the printer as icons Select the icon by pressing the u d l r buttons and then press the OK button to check the current settings or access each setting menu B Displays each menu Copy Allows you to copy a document Scan Allows you to scan a document or a ph...

Page 17: ...to a wireless Wi Fi network in Wi Fi Direct Simple AP mode The printer is connected to a wireless Wi Fi network in Wi Fi Direct Simple AP mode Displays the Device Sound Settings screen You can set Mute and Quiet Mode You can also access the Sound menu from this screen This is the shortcut for the following menu Settings General Settings Basic Settings Sound Indicates whether or not Quiet Mode is s...

Page 18: ... feature Move the focus to the setting item using the u d l r buttons and then press the OK button to switch the item on or off To enter the value name address and so on move the focus to the input field using the u d l r buttons and then press the OK button to display the on screen keyboard Printer Basics Guide to the Control Panel Basic Operations 18 ...

Page 19: ...haracters such as umlauts and accents F Enters frequently used email domain addresses or URLs by simply selecting the item G Enters a space H Enters character I Deletes a character to the left Note Available icons vary depending on the setting item You can also switch the character type by using the button Viewing Animations You can view animations of operating instructions such as loading paper o...

Page 20: ...the current step number In the example above it shows step 2 from 3 steps B Press l button to return to the previous step C Indicates your progress through the current step The animation repeats when the progress bar reaches the end D Press r button to move to the next step Printer Basics Guide to the Control Panel Viewing Animations 20 ...

Page 21: ... wireless router Related Information Connecting to a Computer on page 22 Connecting to a Smart Device on page 23 Making Wi Fi Settings from the Printer on page 33 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In this mode the printer acts as an wire...

Page 22: ...o Devices other than iOS and Android using Wi Fi Direct on page 29 Connecting to a Computer We recommend using the installer to connect the printer to a computer You can run the installer using one of the following methods Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc o...

Page 23: ...nter http epson sn Setup Note If you want to connect a computer and a smart device to the printer at the same time we recommend setting up from the computer first by using the installer Related Information Printing from Smart Devices on page 114 Connecting to an iPhone iPad or iPod touch using Wi Fi Direct This method allows you to connect the printer directly to an iPhone iPad or iPod touch witho...

Page 24: ...n advance Note You only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi Fi Direct 3 Press the OK button 4 Select...

Page 25: ...onnect to the printer using the Camera app for iOS 10 or earlier Also you cannot connect using an app for scanning QR codes If you cannot connect select Other Methods on the printer s control panel See Related Information below for details on connecting 6 Tap the notification displayed on the screen of the iPhone iPad or iPod touch 7 Tap Join Network Settings Connecting to a Smart Device Connectin...

Page 26: ... Epson printing app screen tap Printer is not selected 11 Select the printer that you want to connect to See the information displayed on the printer s control panel to select the printer 12 On the printer s control panel select Complete Network Settings Connecting to a Smart Device Connecting to an iPhone iPad or iPod touch using Wi Fi Direct 26 ...

Page 27: ...are required to use this function Android 4 4 or later Epson iPrint version 7 0 or later Epson iPrint is used to print from a smart device Install Epson iPrint on the smart device in advance Note You only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need...

Page 28: ...t device start Epson iPrint 6 On the Epson iPrint screen tap Printer is not selected 7 Select the printer that you want to connect to Network Settings Connecting to a Smart Device Connecting to Android Devices using Wi Fi Direct 28 ...

Page 29: ... to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again Related Information Connecting to Devices other than iOS and Android using Wi Fi Direct on page 29 Printing from Smart Devices on page 114 Connecting to Devices other than iOS and Android using Wi Fi Direct This method allows you to connect the printer directly to smart devices without a wi...

Page 30: ...buttons and then press the OK button 2 Select Wi Fi Direct 3 Press the OK button 4 Select Other OS Devices The SSID and Password for Wi Fi Direct for the printer are displayed Network Settings Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi 30 ...

Page 31: ...shown on the printer s control panel and then enter the password The screenshot is an example on iPhone 6 On the printer s control panel select Next Network Settings Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi 31 ...

Page 32: ...tap Printer is not selected 9 Select the printer that you want to connect to See the information displayed on the printer s control panel to select the printer 10 On the printer s control panel select Complete Network Settings Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi 32 ...

Page 33: ...mputer smart device tablet and so on Make advanced network settings to use a static IP address Related Information Making Wi Fi Settings by Entering the SSID and Password on page 33 Making Wi Fi Settings by Push Button Setup WPS on page 35 Making Wi Fi Settings by PIN Code Setup WPS on page 36 Making Advanced Network Settings on page 38 Making Wi Fi Settings by Entering the SSID and Password You c...

Page 34: ...check if the information is written on the label of the wireless router If you are using the wireless router with its default settings use the SSID on the label If you cannot find any information see the documentation provided with the wireless router 6 Press the OK button and then enter the password Note The password is case sensitive If you do not know the password check if the information is wr...

Page 35: ... routor If the following conditions are met you can set up by using this method The wireless router is compatible with WPS Wi Fi Protected Setup The current Wi Fi connection was established by pressing a button on the wireless router 1 Select on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi Fi Recommended 3 Press the OK button If the network con...

Page 36: ...ser to the printer and try again If it still does not work print a network connection report and check the solution 8 Press the button Related Information Checking the Network Connection Status on page 39 When You Cannot Make Network Settings on page 201 Making Wi Fi Settings by PIN Code Setup WPS You can automatically connect to a wireless router by using a PIN code You can use this method to set...

Page 37: ...in two minutes Note See the documentation provided with your wireless router for details on entering a PIN code 6 Press the OK button on the printer 7 Close the screen The screen automatically closes after a specific length of time Note If connection fails restart the wireless router move it closer to the printer and try again If it still does not work print a connection report and check the solut...

Page 38: ...9 Characters you cannot use at the bottom TCP IP Auto Select when you are using a wireless router at home or you are allowing the IP address to be acquired automatically by DHCP Manual Select when you do not want the printer s IP address to be changed Enter the addresses for IP Address Subnet Mask and Default Gateway and make DNS Server settings according to your network environment When you selec...

Page 39: ...onnected to the network you can also view other network related information by selecting the network menus you want to check 1 Select Settings on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select General Settings Network Settings Network Status 3 To check the information select the menus that you want to check Wi Fi Status Displays the network informat...

Page 40: ...ect Settings on the home screen To select an item use the u d l r buttons and then press the OK button 3 Select General Settings Network Settings Connection Check The connection check starts 4 Select Print Check Report 5 Print the network connection report If an error has occurred check the network connection report and then follow the printed solutions 6 Close the screen Related Information Messa...

Page 41: ...ode b Messages on the Network Environment Related Information E 1 on page 42 E 2 E 3 E 7 on page 42 E 5 on page 43 E 6 on page 43 E 8 on page 43 E 9 on page 44 E 10 on page 44 E 11 on page 44 E 12 on page 45 E 13 on page 45 Message on the Network Environment on page 46 Network Settings Checking the Network Connection Status Printing a Network Connection Report 41 ...

Page 42: ...haracters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the wireless router If you are using a wireless router with its default settings the SSID and password are located on a label on the wireless router If you do not know your SSID and password contact the person who set up...

Page 43: ...make sure the authentication key and index are correct If the number of connectable devices on the wireless router is less than the number of network devices that you want to connect make settings on the wireless router to increase the number of connectable devices See the documentation provided with the wireless router to make settings Related Information Setting Items for Advanced Network Settin...

Page 44: ... mask and default gateway from the Network Status part on the network connection report If DHCP is enabled change the printer s Obtain IP Address setting to Auto If you want to set the IP address manually check the printer s IP address from the Network Status part on the network connection report and then select Manual on the network settings screen Set the subnet mask to 255 255 255 0 If still do...

Page 45: ...inter Related Information Setting Items for Advanced Network Settings on page 38 Connecting to a Computer on page 22 E 13 Solutions Check the following Network devices such as a wireless router hub and router are turned on The TCP IP Setup for network devices has not been set up manually If the printer s TCP IP Setup is set automatically while the TCP IP Setup for other network devices is performe...

Page 46: ...of the connected devices or connect it to the other network first You can confirm the number of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer s control panel The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer On the p...

Page 47: ...ing website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc only for the models that come with a software disc and users with Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting Change the Connection Methods Follow the on screen instructions until th...

Page 48: ... simple AP password for connecting to the printer to your arbitrary value You can set the password in ASCII characters that is displayed on the software keyboard on the control panel When changing the password all connected devices are disconnected Use the new password if you want to re connect the device Disable Wi Fi Direct Disable Wi Fi Direct simple AP settings of the printer When disabling it...

Page 49: ...creen The screen automatically closes after a specific length of time 7 Press the button Disconnecting Wi Fi Direct Simple AP Connection from the Control Panel Note When Wi Fi Direct Simple AP connection disabled all computers and smart devices connected to the printer in Wi Fi Direct Simple AP connection are disconnected If you want to disconnect a specific device disconnect from the device inste...

Page 50: ...played close the screen The screen automatically closes after a specific length of time 8 Press the button Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults 1 Select Settings on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Restore Default Settings Network Settings 3 Check the message and t...

Page 51: ...4 When a completion message is displayed close the screen The screen automatically closes after a specific length of time Network Settings Restoring the Network Settings from the Control Panel 51 ...

Page 52: ...n the edge guide Paper suitable for printing documents and photos Media Name Size Loading Capacity Sheets Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 Paper suitable for printing photos Media Name Size Loading Capacity Sheets Epson Ultra Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Eps...

Page 53: ...e sender s name or corporation name are pre printed in the header There must be a margin of 3 mm or more at the top of the paper 2 sided printing and borderless printing are not available for letterhead paper Envelopes Media Name Size Loading Capacity Envelopes Envelope Envelope 10 Envelope DL Envelope C6 10 Related Information Paper for Borderless Printing on page 53 Paper for 2 Sided Printing on...

Page 54: ...r Fan and align the edges of the paper before loading Do not fan or curl photo paper Doing so may damage the printable side If the paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause paper jams and smears on the printout Do not use paper that is wavy torn cut folded damp too thick too thin or paper that has stickers stuck to it...

Page 55: ...ntable side facing up cImportant Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line just under the d symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first Preparing the Printer Loading Papers Loading Paper in the Rear Paper F...

Page 56: ... size and paper type settings screen by selecting Settings General Settings Printer Settings Paper Source Settings Paper Setting For letterhead paper select Letterhead as the paper type For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink bu...

Page 57: ...uides to the edges of the envelopes Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout Do not use envelopes with adhesive surfaces on the flaps or window envelopes Avoid using envelope...

Page 58: ...Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Matte Epson Matte Epson Photo Quality Ink Jet Paper Photo Quality Ink Jet Epson Photo Quality Ink Jet Placing Originals Place originals on the scanner glass or...

Page 59: ... scanner glass instead To prevent paper jams avoid placing the following originals in the ADF For these types use the scanner glass Originals that are torn folded wrinkled deteriorated or curled Originals with binder holes Originals held together with tape staples paper clips etc Originals that have stickers or labels stuck to them Originals that are cut irregularly or not right angled Originals t...

Page 60: ...nals cImportant Do not load originals above the line indicated by the triangle symbol on the ADF Do not add originals while scanning Placing Originals on the ADF for 2 up Copying Place the originals in the direction shown in the illustration and then select the orientation setting Preparing the Printer Placing Originals Placing Originals on the ADF 60 ...

Page 61: ...ngs Original Orientation Landscape Place the originals on the ADF in the direction of the arrow Placing Originals on the Scanner Glass Caution Be careful not to trap your hand or fingers when opening or closing the document cover Otherwise you may be injured cImportant When placing bulky originals such as books prevent exterior light from shining directly onto the scanner glass 1 Open the document...

Page 62: ...5 mm from the corner of the scanner glass is not scanned When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 4 Close the cover gently cImportant Do not apply too much force to the scanner glass or the document cover Otherwise they may be damaged 5 Remove the originals after scanning Note If you leave the originals on the scanner glass for a l...

Page 63: ...ontact by using the u d buttons press the r button and then select Edit To delete a contact move the cursor to the target contact by using the u d buttons and then press the r button Select Delete and then select Yes You do not have to perform following procedures 4 Make the necessary settings Note When entering a fax number enter an external access code at the beginning of the fax number if your ...

Page 64: ... Yes You do not have to perform following procedures 4 Enter or edit the Group Name and the Index Word and then select Contact s Added to the Group Required 5 Select the contacts that you want to register in the group by pressing the OK button and then select Close Note You can register up to 99 contacts To deselect a contact press the OK button again 6 Select Done to apply the settings Related In...

Page 65: ...x Speed Select a communication speed for a destination Registering Destinations as a Group 1 Access Web Config 2 Select Advanced Settings from the list at the top right of the window 3 Select Contacts 4 Select the number that you want to register and then click Edit 5 Enter a Name and Index Word 6 Select a group from Type 7 Click Select for Contact s for Group The available destinations are displa...

Page 66: ...depending on the location of purchase Select this setting to turn the printer off automatically when it is not used for a specified period of time You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Power Off Settings Your product may have this feature or the Power Off Timer fea...

Page 67: ...of the keyboard on the LCD screen Related Information Saving Power Control Panel on page 73 Entering Characters on page 19 Printer Settings Select the menus on the control panel as described below Settings General Settings Printer Settings Paper Source Settings Paper Setting Select the paper size and paper type you loaded in the paper source You can make Favorite Paper Settings in paper size and p...

Page 68: ...kip Blank Page Skips blank pages in the print data automatically Auto Error Solver Select an action to perform when a 2 sided printing error or a memory full error occurs On Displays a warning and prints in single sided mode when a 2 sided printing error occurs or prints only what the printer could process when a memory full error occurs Off Displays an error message and cancels printing Quiet Mod...

Page 69: ...o solve the problem Advanced Make the following detailed settings Device Name TCP IP Proxy Server IPv6 Address Related Information Making Wi Fi Settings by Entering the SSID and Password on page 33 Making Wi Fi Settings by Push Button Setup WPS on page 35 Making Wi Fi Settings by PIN Code Setup WPS on page 36 Printing a Network Status Sheet on page 46 Checking the Network Connection Status on page...

Page 70: ...nnect eu Europe only Related Information Printing Using a Network Service on page 186 Fax Settings Select the menu on the control panel as described below Settings General Settings Fax Settings See Related Information below Related Information Menu Options for Faxing on page 147 Menu Options for Supply Status Select the menu on the control panel as described below Settings Supply Status Displays t...

Page 71: ...ts Ink Cartridge Replacement Use this feature to replace the ink cartridges before the ink is expended Paper Guide Cleaning Select this feature if there are ink stains on the internal rollers The printer feeds paper to clean the internal rollers Related Information Checking and Cleaning the Print Head on page 167 Aligning the Print Head on page 169 Replacing Ink Cartridges on page 161 Cleaning the...

Page 72: ... the default settings of the following menus Copy Scan to Computer Scan to Cloud Fax Menu Options for Customer Research Select the menus on the control panel as described below Settings Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation Menu Options for Restore Default Settings Select the menus on the control panel as descr...

Page 73: ...rgy efficiency Please consider the environment before making any change Depending on the location of purchase the printer may have a feature that turns it off automatically if it is not connected to the network for 30 minutes Saving Power Control Panel 1 Select Settings on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select General Settings Basic Setting...

Page 74: ...eatures on page 79 Menu Options for Fax Settings on page 83 Network Settings on page 21 Managing Contacts on page 63 Menu Options for User Settings on page 72 Report Settings Menu on page 86 Connecting the Printer to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines PSTN Public Switched Telephone Network and PBX Private Branch Exchange telephone...

Page 75: ... the cap if you are not connecting your telephone In areas where lightning strikes occur frequently we recommend that you use a surge protector Connecting to a Standard Phone Line PSTN or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to th...

Page 76: ... phone If you connect an answering machine make sure the printer s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call 1 Remove the cap from the EXT port on the back of the printer 2 Connect the phone device and the EXT port with a phone cable Note When sharing a single phone line make sure you connect the phone device to the EXT port of th...

Page 77: ...gures the basic fax features to make the printer ready to send and receive faxes The Wizard is displayed automatically when the printer is turned on for the first time You can also display the wizard manually from the printer s control panel You need to run the wizard again in case the wizard is skipped when the printer is first turned on or when the connection environment has changed The items be...

Page 78: ...go to step 8 If you select any other setting Receive Mode is automatically set to Auto Go to step 10 If you do not need to set this option Select Skip and then go to step 10 Note Distinctive ring services offered by many telephone companies the service name differs by company allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one...

Page 79: ... Settings to Use an Answering Machine on page 81 Making Settings to Receive Faxes Operating Only a Connected Phone Remote Receive on page 81 Basic Settings Menu on page 84 Making Settings Individually for Printer s Fax Features You can configure the printer s fax features individually using the printer s control panel The settings made using Fax Setting Wizard can also be changed For more details ...

Page 80: ...eceive faxes when the number of rings you set in Rings to Answer is complete Note We recommend setting Rings to Answer to as low a number as possible Receiving Faxes With an External Phone Device A printer with an external phone device works as follows If your phone device is the answering machine and when it answers within the number of rings set in Rings to Answer If the ringing is for a fax The...

Page 81: ...n the number of rings for the answering machine If Rings to Answer is set lower than the number of rings for the answering machine the answering machine cannot receive voice calls to record voice messages See the manuals that came with the answering machine for its settings The printer s Rings to Answer setting may not be displayed depending on the region Related Information Usage of Auto Mode on ...

Page 82: ...registered Contacts Rejects faxes that have not been added to the contact list 4 Press button to return to the Rejection Fax screen 5 If you are using the Rejection Number List select Edit Blocked Number list and then edit the list Related Information Basic Settings Menu on page 84 Making Settings to Send and Receive Faxes on a Computer To send and receive faxes on a computer FAX Utility must be i...

Page 83: ... Menu on page 85 Making Save to Computer Setting not to Receive Faxes To set the printer not to save received faxes on the computer change the settings on the printer Note You can also change the settings using the FAX Utility However if there are any faxes that have been unsaved to the computer the feature does not work 1 Select Settings on the home screen on the printer s control panel To select...

Page 84: ...ng to dial If the printer is connected to a PBX Private Branch Exchange or digital phone line the printer may fail to start dialing In this situation change the Line Type setting to PBX If this does not work disable this feature However disabling this feature may drop the first digit of a fax number and send the fax to the wrong number Dial Mode Select the type of phone system to which you have co...

Page 85: ...Receive Enter two characters using 0 9 Rejection Fax Rejection Fax Select options to reject receiving junk faxes Rejection Number List If the other party s phone number is in the rejection number list set whether to reject the incoming faxes Fax Header Blank If the other party s phone number is blocked set whether to reject receiving the faxes Unregistered Contacts If the other party s phone numbe...

Page 86: ...ature See the explanation for Collation Stack First Page Received Starts printing when the first page is received and then prints in order as the pages are received If the printer cannot start printing such as when it is printing other jobs the printer starts printing received pages as a batch when it is available Collation Stack Since the first page is printed last output to the top the printed d...

Page 87: ...pients only from the contacts list or sent history Selecting Enter Twice requires the operator to enter the fax number again when the number was manually entered Selecting Off enables manual entry of the recipient s fax numbers Confirm Address List Selecting On displays a recipient confirmation screen before starting the transmission Backup Data Auto Clear Selecting On automatically erases the bac...

Page 88: ...d select Control Panel Printers in Hardware and Sound Right click on your printer and select Printing preferences Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on your printer and select Printing preferences Accessing the printer driver from the printer icon on the task bar The printe...

Page 89: ...isplays Help When you select Print Preview you can see a preview of your document before printing 6 Click OK to close the printer driver window 7 Click Print Note When you select Print Preview a preview window is displayed To change the settings click Cancel and then repeat the procedure from step 2 Related Information Available Paper and Capacities on page 52 Loading Paper in the Rear Paper Feed ...

Page 90: ...vailable when EPSON Status Monitor 3 is enabled However it may not be available when the printer is accessed over a network or is used as a shared printer Note To enable EPSON Status Monitor 3 click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 1 On the printer driver s Main tab select an option from 2 Sided Printing 2 Click Settings make the appropriate se...

Page 91: ...page 104 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Print Settings On the printer driver s Main tab select 2 Up or 4 Up as the Multi Page setting Note This feature is not available for borderless printing Related Information Printing Basics on page 88 Main Tab on page 104 Printing Printing from the Printer Driver on Windows Printing Sever...

Page 92: ...size of a document by a specific percentage or to fit the paper size you loaded in the printer Print Settings On the printer driver s More Options tab select the document size from the Document Size setting Select the paper size you want to print on from the Output Paper setting Select Reduce Enlarge Document and then select Fit to Page or Zoom to When you select Zoom to enter a percentage Select ...

Page 93: ...taping them together Note This feature is not available for borderless printing Print Settings On the printer driver s Main tab select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster as the Multi Page setting If you click Settings you can select the panels that you do not want to print You can also select the cutting guide options Related Information Printing Basics on page 88 Main Tab on page 104 ...

Page 94: ...nd Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 94 ...

Page 95: ...pe the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 95 ...

Page 96: ...eet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 96 ...

Page 97: ... Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 97 ...

Page 98: ...rizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back Printing Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement Cre 98 ...

Page 99: ...uch as a user name and printing date in headers or footers Print Settings On the printer driver s More Options tab click Watermark Features and then select Header Footer Click Settings and then select the items you want to print Printing Printing from the Printer Driver on Windows Printing with a Header and Footer 99 ...

Page 100: ...ilable under the following conditions Paper Plain paper Copy paper Borderless Not selected Quality Standard Automatic 2 sided printing Not selected Color Correction Automatic Note You can also add your own anti copy pattern Print Settings On the printer driver s More Options tab click Watermark Features and then select Anti Copy Pattern Click Settings to change details such as the size or density ...

Page 101: ...Arranger Lite window before adding all the print data to the Print Project the print job you are currently working on is canceled Click Save from the File menu to save the current job The extension of the saved files is ecl To open a Print Project click Job Arranger Lite on the printer driver s Maintenance tab to open the Job Arranger Lite window Next select Open from the File menu to select the f...

Page 102: ... More Options tab select Custom as the Color Correction setting Click Advanced to open the Color Correction window and then select the method of color correction Note Automatic is selected as default on the More Options tab With this setting the colors are automatically adjusted to match the paper type and print quality settings PhotoEnhance on the Color Correction window adjusts the color by anal...

Page 103: ...can Only enable this feature if the bar code you printed cannot be scanned You can use this feature under the following conditions Paper Plain paper Copy paper Letterhead or Envelope Quality Standard The print quality may be changed when printing The print speed may become slower and print density may become higher Note Deblurring may not always be possible depending on the circumstances Print Set...

Page 104: ...tabs Reset Defaults Return all settings to their factory default values The settings on the More Options tab are also reset to their defaults Ink Levels Displays the approximate ink levels Paper Source Select the paper source from which the paper is fed Select Auto Select to automatically select the paper source selected in the print settings on the printer s control panel If the printer has only ...

Page 105: ...ve Presets You can add or remove your own presets for frequently used print settings Select the preset you want to use from the list Show Settings Displays a list of items currently set on the Main and More Options tabs Reset Defaults Return all settings to their factory default values The settings on the Main tab are also reset to their defaults Document Size Select the size of your document Outp...

Page 106: ...s you to make settings for items on the EPSON Status Monitor 3 window Extended Settings Allows you to make a variety of settings Right click each item to view the Help for more details Print Queue Displays the jobs waiting to be printed You can check pause or resume print jobs Language Changes the language to be used on the printer driver window To apply the settings close the printer driver and t...

Page 107: ... Apple menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again macOS Mojave 10 14 cannot access Print Settings in applications made by Apple such as TextEdit 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capacities on page 52 Loading Paper in the Rear Paper Fe...

Page 108: ...d Printing Settings from the pop up menu Select the method of 2 sided printing and then make the Document Type settings Note Printing speed may be reduced depending on the document type When printing photos with dense data select Text Graphics or Text Photos in the Document Type setting If the printouts are smeared or ink bleeds through to the other side of the paper adjust the Print Density and I...

Page 109: ...inting Basics on page 106 Menu Options for Layout on page 111 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order Print Settings Select Paper Handling from the pop up menu Select Reverse as the Page Order setting Related Information Printing Basics on page 106 Printing Printing from the Printer Driver on Mac OS...

Page 110: ... menu of the application Click Page Setup and then select your printer in Format For Select the size of the data to be printed from Paper Size enter a percentage in Scale and then click OK Select Page Setup from the File menu of the application Select your printer in Format For Select the size of the data to be printed from Paper Size enter a percentage in Scale and then click OK Select Print from...

Page 111: ...the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling Click the printer icon in the Dock Select the job you want to cancel and then do one of the following OS X Mountain Lion or later Click next to the progress meter Mac OS X v10 6 8 to v10 7 x Click Delet...

Page 112: ...e Select the paper size to print on Scale down only Select when reducing the size of the document Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page When you want to add a back cover select After document Cover Page Type Select the contents of the cover page Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed If the...

Page 113: ...lick Options Supplies Options or Driver Operation Settings of the Mac OS Printer Driver Skip Blank Page Avoids printing blank pages Quiet Mode Prints quietly However the print speed may be slower Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is faster but the quality may decline Output ...

Page 114: ...ervice If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Related Information Printing Using a Network Service on page 186 Installing Epson iPrint You can install Epson iPrint on your smart device fr...

Page 115: ... and paper type G Displays the paper size When this is displayed as a button tap it to display the paper settings currently set on the printer H Displays photos and documents you selected I Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes U...

Page 116: ...per Feed on page 55 Connecting to a Smart Device on page 23 Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2...

Page 117: ...Canceling the Ongoing Job Press the y button on the printer s control panel to cancel the print job in progress Printing Canceling the Ongoing Job 117 ...

Page 118: ...he setting item to change it as necessary Note If you select Advanced Settings tab you can make settings such as Multi Page or Quality If the combination of settings you require is not available is displayed Select the setting item to check the details and then change the settings 4 Enter the number of copies 5 Press the x button Related Information Loading Papers on page 52 Placing Originals on p...

Page 119: ...ne Sheet You can copy two originals onto a single sheet of paper 1 Select Copy on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Advanced Settings tab Multi Page and select 2 up You can also specify the layout order and orientation of the original 3 Select Copy tab and then press the x button Related Information Copying Basics on page 118 Basic Menu...

Page 120: ...vanced Menu Options for Copying Note The items may not be available depending on other settings you made Paper Setting Set the size and type of the paper you loaded in the printer Reduce Enlarge Configures the magnification ratio of the enlargement or reduction If you want to reduce or enlarge the original by a specific percentage select the value and then enter a percentage within a range of 25 t...

Page 121: ...onto a single sheet 2 up Copies two single sided originals onto a single sheet in 2 up layout Select the layout order and the orientation of your original Quality Select the print quality Best provides higher quality printing but the printing speed may be slower Original Orientation Select the orientation of your original ID Card Copy Scans both sides of an ID card and copies onto one side of A4 s...

Page 122: ... to a computer connected to the printer using WSD feature If you are using the Windows 7 Windows Vista you need to make WSD settings on your computer before scanning Related Information Scanning to a Computer Event Manager on page 122 Scanning to the Cloud on page 126 Scanning Using WSD on page 128 Scanning to a Computer Event Manager Note Before scanning install Epson Scan 2 and Epson Event Manag...

Page 123: ...panel 5 Select to select how to save the scanned image to a computer Save as JPEG Saves the scanned image in JPEG format Save as PDF Saves the scanned image in PDF format Attach to e mail Starts the email client on your computer and then automatically attaches it to an email Follow custom setting Saves the scanned image using the settings on the Epson Event Manager You can change the scan settings...

Page 124: ...e sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen 3 Click Make Job Settings Scanning Scanning Using the Control Panel Scanning to a Computer Event Manager 124 ...

Page 125: ...e color for saving the scanned image Target Folder Select the save folder for the scanned image Filename Prefix Start Number Change the settings for the file name you want to save File Format Select the save format Launch Action Select the action when scanning Test Settings Starts test scanning using current settings 5 Click OK to return to the main screen Scanning Scanning Using the Control Panel...

Page 126: ...d images to cloud services Before using this feature make settings using Epson Connect See the following Epson Connect portal website for details https www epsonconnect com http www epsonconnect eu Europe only 1 Make sure that you have made settings using Epson Connect 2 Place the originals Scanning Scanning Using the Control Panel Scanning to the Cloud 126 ...

Page 127: ...elect Scan tab and then press the x button Related Information Placing Originals on page 58 Basic Menu Options for Scanning to the Cloud Note The items may not be available depending on other settings you made B W Color Select whether to scan in color or in monochrome JPEG PDF Select the format in which to save the scanned image Advanced Menu Options for Scanning to the Cloud Note The items may no...

Page 128: ...e Clear All Settings Resets the scan settings to their defaults Scanning Using WSD Note This feature is only available for computers running Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista If you are using Windows 7 Windows Vista you need to setup your computer in advance using this feature 1 Place the originals 2 Select Scan on the home screen To select an item use the u d l r buttons an...

Page 129: ...computer 1 Turn the printer on 2 Click start and then click Network on the computer 3 Right click the printer and then click Install Click Continue when the User Account Control screen is displayed Click Uninstall and start again if the Uninstall screen is displayed Note The printer name you set on the network and model name EPSON XXXXXX XX XXXX are displayed on the network screen You can check th...

Page 130: ...ound Printers 7 Check that an icon with the printer s name on the network is displayed Select the printer name when using with WSD Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver Epson Scan 2 See the Epson Scan 2 help for an explanation of each setting item Related Information Application for Scanning Documents and Images Epson Scan 2 on page 177 Scann...

Page 131: ...4 Make the following settings on the Main Settings tab Document Source Select the source where the original is placed Document Size Select the size of the original you placed Original orientation buttons Select the set orientation of the original you placed Depending on the size of the original this item may be set automatically and cannot be changed Image Type Select the color for saving the scan...

Page 132: ...ou can enhance the color specified for the scanned image and then save it in grayscale or black and white Brightness You can adjust the brightness for the scanned image Contrast You can adjust the contrast for the scanned image Gamma You can adjust the gamma brightness of the intermediate range for the scanned image Threshold You can adjust the border for monochrome binary black and white Unsharp ...

Page 133: ...ame by selecting Settings from the list Folder Select the save folder for the scanned image from the list You can select another folder or create a new folder by selecting Select from the list 7 Click Scan Related Information Placing Originals on page 58 Scanning Photos or Pictures Photo Mode Using Photo Mode in Epson Scan 2 you can scan originals with wide variety of image adjustment features tha...

Page 134: ...ode from the Mode list 4 Make the following settings on the Main Settings tab Image Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass and the Document Type setting is fixed as Reflective Reflective means originals which are not transparent for example ordinary papers or photos You cannot change these setti...

Page 135: ... as thumbnails Note To preview the entire scanned area clear the Thumbnail check box at the top of the preview widow 6 Confirm the preview and make image adjustment settings on the Advanced Settings tab if necessary Scanning Scanning from a Computer Scanning Using Epson Scan 2 135 ...

Page 136: ...ing printed papers such as a magazine Dust Removal You can remove dust on the scanned image Note The items may not be available depending on other settings you made Depending on the original the scanned image may not be adjusted correctly When multiple thumbnails are created you can adjust the image quality for each thumbnail Depending on the adjustment items you can adjust the quality of scanned ...

Page 137: ... scanned data on a smart device or to Cloud services send it by email or print it If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Installing Epson iPrint You can install Epson iPrint on your smart...

Page 138: ...t it again from the next time D Displays the scanning screen E The scanning screen displayed when the scan menu is selected F Displays the screen where you can make scan settings such as resolution G Displays scanned images H Starts scanning I Displays the screen where you can save scanned data to a smart device or Cloud services J Displays the screen where you can send scanned data by email K Dis...

Page 139: ...page 74 Sending Faxes Using the Printer Sending Faxes Using the Control Panel Related Information Sending Faxes Automatically Using the Control Panel on page 139 Sending Faxes Automatically Using the Control Panel You can send faxes by entering fax numbers for recipients on the control panel 1 Place the originals You can send up to 100 pages in one transmission however depending on the remaining a...

Page 140: ...pients you want to send If the recipient you want to send to has not been registered in Contacts yet press the button to register it To select from the sent fax history Select Recent and then select a recipient Note To delete recipients you have entered select the field containing the list of recipients at the top of the LCD screen select the recipient from the list and then press the OK button 4 ...

Page 141: ...then press the OK button 4 Select the Fax Settings tab and then make settings such as the resolution and the sending method as necessary 5 When you hear a fax tone press the x button and then hang up the handset Note When a number is dialed using the connected telephone it takes longer to send a fax because the printer performs scanning and sending simultaneously While sending the fax you cannot u...

Page 142: ...as the resolution and the sending method as necessary 5 Send the fax Related Information Placing Originals on page 58 Sending Faxes Automatically Using the Control Panel on page 139 Fax Settings on page 147 Sending Faxes in Monochrome at Specified Time of the Day Send Fax Later You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to send is specified 1 Sele...

Page 143: ... on the home screen To select an item use the u d l r buttons and then press the OK button 3 Specify the recipient 4 Select the Fax Settings tab and then select ADF Continuous Scan to set this to On You can also make settings such as the resolution and the sending method as necessary 5 Press the x Send button 6 When scanning the first set of originals is complete and a message is displayed on the ...

Page 144: ... Mode This mode allows you to use the line for the following uses Using the line for faxing only external telephone is not necessary Using the line for faxing mainly and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete Receiving Faxes With an External Phone Device A...

Page 145: ... the manual supplied with the answering machine Related Information Usage of Manual Mode on page 145 Usage of Manual Mode This mode is mainly for making phone calls but is also for faxing Receiving Faxes When the telephone rings you can answer the ringing manually by picking up the handset When you hear a fax signal baud Select Fax on the printer s home screen press the button to select receiving ...

Page 146: ...When Security Settings Direct Dialing Restrictions is set to On you can only select fax recipients from the contact list or the sent fax history You cannot manually enter a fax number 5 Press the x button Related Information Sending Faxes Dialing from the External Phone Device on page 141 More on page 148 Using Other Faxing Features Printing Fax Report Manually 1 Select Fax on the home screen To s...

Page 147: ...one by one or by placing originals by size you can send them as one document at their original sizes See the related information below on this topic Original Size Glass Select the size and orientation of the original you placed on the scanner glass Color Mode Select whether to scan in color or in monochrome Fax Send Settings Direct Send Sends a monochrome fax while scanning the originals Since sca...

Page 148: ...x Print on Error prints a report only when an error occurs Related Information Sending Different Size Documents Using ADF ADF Continuous Scan on page 143 Sending Many Pages of a Monochrome Document Direct Send on page 142 Sending Faxes in Monochrome at Specified Time of the Day Send Fax Later on page 142 More Selecting in Fax on the home screen displays the More menu Transmission Log You can check...

Page 149: ...iver on page 180 If the FAX Utility is not installed install the FAX Utility using the EPSON Software Updater application for updating software Related Information Application for Updating Software and Firmware EPSON Software Updater on page 182 Installing the Latest Applications on page 183 Sending Documents Created Using an Application Windows By selecting a printer fax from the Print menu of an...

Page 150: ...lick Next in step 9 7 Select Attach a cover sheet checkbox if necessary 8 Specify a recipient Selecting a recipient name fax number and so on from PC FAX Phone Book If the recipient is saved in the phone book do the steps below A Click the PC FAX Phone Book tab B Select the recipient from the list and click Add Selecting a recipient name fax number and so on from the contacts on the printer If the...

Page 151: ...ings you have selected for the first document are applied to other documents When you have selected Attach a cover sheet checkbox specify the content of the cover sheet in the Cover Sheet Settings window A Select a cover sheet from samples in the Cover Sheet list Note that there is no function to create an original cover sheet or to add an original cover sheet to the list B Enter the Subject and M...

Page 152: ...ve created Note The following explanation uses Text Edit a standard Mac OS application as an example 1 Create the document you want to send by fax in an application 2 Click Print from the File menu The application s Print window is displayed 3 Select your printer fax name in Name click d to display the detailed settings check the print settings and then click OK 4 Make settings for each item Speci...

Page 153: ... Line Type in Basic Settings from Related Information link below 7 Check the recipient settings and then click Fax Sending starts Make sure the name and fax number of the recipient are correct before transmitting Note If you click the printer icon in Dock the transmission status check screen is displayed To stop sending click the data and then click Delete If an error occurs during transmission th...

Page 154: ...X Utility help displayed on the main window If the password entry screen is displayed on the computer screen while you are making settings enter the password Note You can receive faxes on a computer and print from the printer at the same time See Related Information below to make settings Related Information Making Save to Computer Setting to Also Print on the Printer to Receive Faxes on page 83 A...

Page 155: ...yed 3 Check the date and the sender in the list and then open the received file as a PDF Note Received faxes are automatically renamed using the following naming format YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn Year Month Day Hour Minute Second_sender s number You can also open the received fax folder directly when you right click the icon For details see Optional Settings in the FAX Utility and its help di...

Page 156: ... Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor Preferences in the FAX Utility the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived Open the Received Fax Folder from Received Fax Monitor Mac OS You can open the save folder from the computer specified to receive faxes when selecting Save save faxes on this computer 1 Click the receiv...

Page 157: ...d the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Related Information Accessing the Printer Driver on page 88 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS X 1 Start the...

Page 158: ...L 603 603XL 603 603XL XL indicates a large cartridge Note For users in Europe visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield Epson recommends the use of genuine Epson ink cartridges Epson cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and un...

Page 159: ...packed to maintain its reliability If you leave a cartridge unpacked for a long time before using it normal printing may not be possible Handling precautions for replacing ink cartridges Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package Do not shake cartridges after opening the package as they may leak You must remove the yellow tape from the ca...

Page 160: ...rinter However when reinserting a cartridge some ink may be consumed to guarantee printer performance For maximum ink efficiency only remove an ink cartridge when you are ready to replace it Ink cartridges with low ink status may not be used when reinserted To ensure you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the cartridge when yo...

Page 161: ...hen replacing ink cartridges before they are expended Select Maintenance Ink Cartridge Replacement on the home screen Select How To and then view the animations displayed on the control panel to learn how to replace the ink cartridges Related Information Ink Cartridge Codes on page 158 Ink Cartridge Handling Precautions on page 158 Maintenance Box Code Epson recommends the use of a genuine Epson m...

Page 162: ...ink can be absorbed Keep the maintenance box out of direct sunlight Do not store the maintenance box in high or freezing temperatures Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box To prevent ink leakage from the maintenance box the printer is designed to stop printing when the absorbing capacity of the maintenance box ha...

Page 163: ...ON Status Monitor 3 Enabled When printing from the printer driver on Windows Because this feature is only available for approximately five days replace the expended ink cartridge as soon as possible Note If EPSON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 The available period varies depending o...

Page 164: ...following When the following window is displayed select Print in Black When the following window is displayed cancel printing And then printing again Note If you cannot cancel printing from the computer cancel using the printer s control panel Follow the steps below when printing again 1 Access the printer driver window Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black...

Page 165: ...inter icon in the Dock 2 Cancel the job Note If you cannot cancel printing from the computer cancel using the printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the print dialog 6 Select Print Settings from...

Page 166: ...ccess the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time ...

Page 167: ...d If the nozzles are clogged clean the print head cImportant Do not open the scanner unit or turn off the printer during head cleaning If the head cleaning is incomplete you may not be able to print Head cleaning consumes ink and should not be performed more than necessary When ink is low you may not be able to clean the print head If print quality has not improved after repeating nozzle check and...

Page 168: ...y Related Information Loading Paper in the Rear Paper Feed on page 55 Checking and Cleaning the Print Head Windows 1 Load A4 size plain paper in the printer 2 Access the printer driver window 3 Click Nozzle Check on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 55 Accessing the Printer Driver on page 88 Checking and Cleanin...

Page 169: ... to improve the printouts according to the status of the print results Vertical lines look misaligned or the printouts look blurry Select Vertical Alignment Horizontal banding occurs at regular intervals Select Horizontal Alignment 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 55 Cleaning the Paper Path for Ink Smears When the printouts are sm...

Page 170: ...r Paper Feed on page 55 Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly clean the ADF cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer 1 Open the ADF cover 2 Use a soft moist cloth to clean the roller and the interior of the ADF Maintaining the Printer Cleaning the ADF 1...

Page 171: ...llustration cImportant If the glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Maintaining the Printer Cleaning the ADF 171...

Page 172: ...ation Cleaning the Scanner Glass When the copies or scanned images are smeared clean the scanner glass Caution Be careful not to trap your hand or fingers when opening or closing the document cover Otherwise you may be injured cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer Maintaining the Printer Cleaning the Scanner Glass 172 ...

Page 173: ...the glass A damaged glass surface can decrease the scan quality Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path the translucent film inside the printer may be smeared Items required Cotton swabs several Water with a few drops of detergent 2 to 3 drops of detergent in 1 4 cup of tap water Light for checking smears cImportant D...

Page 174: ...ars such as finger marks or grease on the translucent film A go to the next step A Translucent film B Rail cImportant Be careful not to touch the rail B Otherwise you may not be able to print Do not wipe off the grease on the rail because this is necessary for operations Maintaining the Printer Cleaning the Translucent Film 174 ...

Page 175: ...film the springs of the film may be dislocated and the printer may be damaged 5 Use a new dry cotton swab to wipe the film cImportant Do not leave any fibers on the film Note To prevent the smear from spreading frequently replace the cotton swab with a new one 6 Repeat steps 4 and 5 until the film is not smeared 7 Visually check that the film is not smeared Maintaining the Printer Cleaning the Tra...

Page 176: ...e user name and the password If you forget them you will need to contact Epson service support Running Web Config on a Web Browser 1 Check the printer s IP address Select the network icon on the printer s home screen and then select the active connection method to confirm the printer s IP address Note You can also check the IP address by printing the network connection report 2 Launch a Web browse...

Page 177: ...k the URL Since the printer uses a self signed certificate when accessing HTTPS a warning is displayed on the browser when you start Web Config this does not indicate a problem and can be safely ignored Running Web Config on Mac OS 1 Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Show Printer Webpage Sinc...

Page 178: ...the Latest Applications on page 183 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want to connect to another network select Scanner Setting...

Page 179: ...n select All Programs or Programs Epson Software Event Manager Starting on Mac OS Go Applications Epson Software Event Manager Related Information Installing the Latest Applications on page 183 Application for Scanning from a Computer Epson ScanSmart This application allows you to scan documents and photos easily and then save the scanned images in simple steps See the Epson ScanSmart help for det...

Page 180: ...int Scan Print Fax and then select the printer FAX Click Options Supplies Utility Open Printer Utility Related Information Receiving Faxes on a Computer on page 153 Installing the Latest Applications on page 183 Application for Sending Faxes PC FAX Driver PC FAX driver is an application that allows you to send a document created on a separate application as a fax directly from the computer PC FAX ...

Page 181: ...only Printing created QR codes Printing photos showing the shooting date and time Note Windows Server operating systems are not supported To use this application the printer driver for this printer must be installed Starting on Windows Windows 10 Click the start button and then select Epson Software Epson Photo Windows 8 1 Windows 8 Enter the application name in the search charm and then select th...

Page 182: ... 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Software Update Starting on Mac OS Select ...

Page 183: ...Installing the Latest Applications Note When reinstalling an application you need to uninstall it first 1 Make sure the printer and the computer are available for communication and the printer is connected to the Internet 2 Start EPSON Software Updater The screenshot is an example on Windows 3 For Windows select your printer and then click to check for the latest available applications 4 Select th...

Page 184: ...ons and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware Make sure you use the latest version of the applications and firmware 1 Make sure that the printer and the computer are connected and the computer is connected to the internet 2 Start EPSON Software Updater and update the applications or the firmware cImportant Do n...

Page 185: ... Server 2003 R2 Windows Server 2003 Click Add or Remove Programs 5 Select the application you want to uninstall You cannot uninstall the printer driver if there is any print jobs Delete or wait to be printed the jobs before uninstalling 6 Uninstall the applications Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server...

Page 186: ... on the Internet you can print from your smartphone tablet PC or laptop anytime and practically anywhere To use this service you need to register the user and the printer in Epson Connect The features available on the Internet are as follows Email Print When you send an email with attachments such as documents or images to an email address assigned to the printer you can print that email and the a...

Page 187: ...ntact Epson support Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad It is not a user serviceable part Borderless printing is not available but printing with a border is available Paper Setup Auto Display is set to Off Some features may not be available For details see your documentation If Paper Setup Auto Display is disabled you cannot use AirPrint...

Page 188: ...ts limit Whether and how often this is required will vary according to the number of pages you print using the borderless print option The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider The Ep...

Page 189: ... Updating Software and Firmware EPSON Software Updater on page 182 Installing the Latest Applications on page 183 Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces Next clear the error cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Removing...

Page 190: ...om Rear Cover 1 Remove the rear cover 2 Remove the jammed paper 3 Remove jammed paper from the rear cover 4 Insert the rear cover in the printer Solving Problems Removing Jammed Paper Removing Jammed Paper from Rear Cover 190 ...

Page 191: ...Never touch the buttons on the control panel while your hand is inside the printer If the printer starts operating it could cause an injury Be careful not to touch the protruding parts to avoid injury 1 Open the scanner unit with the document cover closed 2 Remove the jammed paper Solving Problems Removing Jammed Paper Removing Jammed Paper from Inside the Printer 191 ...

Page 192: ...may cause a malfunction 3 Close the scanner unit For safety the scanner unit is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it Solving Problems Removing Jammed Paper Removing Jammed Paper from Inside the Printer 192 ...

Page 193: ...cover 2 Remove the jammed paper 3 Raise the ADF input tray cImportant Make sure that you open the ADF cover before raising the ADF input tray Otherwise the ADF may be damaged Solving Problems Removing Jammed Paper Removing Jammed Paper from the ADF 193 ...

Page 194: ...te in the recommended environmental conditions Use paper supported by this printer Follow the paper handling precautions Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the prin...

Page 195: ...oading Paper in the Rear Paper Feed on page 55 Several Sheets of Paper are Fed at a Time Load one sheet of paper at a time When several sheets of paper are fed at a time during manual 2 sided printing remove any paper which is loaded in the printer before you reload the paper Paper Out Error Occurs When a paper out error occurs although paper is loaded in the rear paper feed reload paper in the ce...

Page 196: ...he power cord is securely plugged in Hold down the P button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To prevent the print head from drying out turn the printer back on and turn it off by pressing the P button Power Turns Off Automatically Select Settings General Settings Basic Settings Powe...

Page 197: ...ter See the related information link below for details Related Information Changing the Connection Method to a Computer on page 47 Checking the Connection Network When you have changed your wireless router or provider try making network settings for the printer again Connect the computer or smart device to the same SSID as the printer Turn off the devices you want to connect to the network Wait fo...

Page 198: ...details If you are printing a large data size image the computer may run out of memory Print the image at a lower resolution or a smaller size Related Information Checking for Genuine Epson Printer Drivers on page 198 Installing the Latest Applications on page 183 Checking for Genuine Epson Printer Drivers You can check if a genuine Epson printer driver is installed on your computer by using one o...

Page 199: ...enu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies and if the Options tab and Utility tab are displayed on the window a genuine Epson printer driver is installed on your computer Related Information Installing the Latest Applications on page 183 Solving Problems Cannot Print from a Computer Checking the Software and Data 199 ...

Page 200: ...nters and Faxes see the following to select the icon Example USB connection EPSON XXXX Series Network connection EPSON XXXX Series network If you install the printer driver multiple times copies of printer driver may be created If copies such as EPSON XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device Make sure the printer port is selected correctly in P...

Page 201: ...Related Information Printing a Network Connection Report on page 40 Messages and Solutions on the Network Connection Report on page 41 Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems see the following When you are using multiple wirele...

Page 202: ... cannot connect to the printer because the printer only supports communication over 2 4 GHz Connect the computer or smart device to the same SSID as the printer Most wireless routers have a privacy separator feature that blocks communication between connected devices If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network disabl...

Page 203: ... Select Settings General Settings Network Settings Network Status You can check the SSID for Wi Fi and Wi Fi Direct from each menu Checking the SSID for the Computer Windows Click in the task tray on the desktop Check the name of the connected SSID from the list displayed Solving Problems When You Cannot Make Network Settings Checking the SSID for the Computer 203 ...

Page 204: ...er away from the computer If the printer supports the 5 GHz frequency range connect to the SSID for the 5 GHz range Related Information Wi Fi Specifications on page 228 Cannot Print from an iPhone iPad or iPod touch Connect the iPhone iPad or iPod touch to the same network SSID as the printer Enable Paper Setup Auto Display in the following menus Settings General Settings Printer Settings Paper So...

Page 205: ...nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 167 Colored Banding Appears at Intervals of Approximately 2 5 cm Select the appropriate paper type setting for the type of paper loaded in the printer Align the print head usin...

Page 206: ...ow down printing speed Windows Clear High Speed on the printer driver s More Options tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the High Speed Printing setting Print Quality is Poor Check the following if the print quality is poor due to blurry prints banding missing...

Page 207: ...e the date printed on the package For best results use up ink cartridge within six months of opening the package Try to use genuine Epson ink cartridges This product is designed to adjust colors based on the use of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Related Information Checking and Cleaning the Print Head on page 167 Aligning the P...

Page 208: ...Related Information Cleaning the Paper Path for Ink Smears on page 169 Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver the Epson auto photo adjustment setting is applied by default depending on the paper type Try change the setting On the More Options tab select Custom in Color Correction and then click Advanced Change the Scene Correction setting fr...

Page 209: ...cropped off move the original slightly away from the corner When placing the originals on the scanner glass clean the scanner glass and the document cover If there is dust or stains on the glass the copy area may extend to include the dust or stains resulting in the wrong copying position or small images Select the appropriate Original Size in the copy settings Select the appropriate paper size se...

Page 210: ...h on the display and so print quality may decline Uneven Colors Smears Dots or Straight Lines Appear in the Copied Image Clean the paper path Clean the scanner glass Clean the ADF Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass When the paper is smeared lower the copy density setting Related Information Cleaning the Paper Path for...

Page 211: ...er glass Copy using a higher quality setting The Text or Image Copied from the ADF is Squeezed or Stretched Some originals may not be scanned properly from the ADF Place originals on the scanner glass Related Information Placing Originals on the Scanner Glass on page 61 The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem try uninstalling...

Page 212: ...c OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the Quiet Mode setting Printing or Copying Slows Down Dramatically During Continuous Operation Printing or Copying slows down to prevent the printer mechanism from overheating and being damaged However you can continue operation T...

Page 213: ...d then check if the printer is displayed Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel enter Scanner and Camera in the search charm click Show Scanner and Camera and then check if the printer is displayed Windows 7 Windows Server 2008 R2 Click the start button and select Control Panel enter Scanner and Camera in the search charm click View s...

Page 214: ...ay appear in the image when trash or dirt gets into the ADF Remove any trash or dirt that adheres to the original Related Information Cleaning the ADF on page 170 The Text or Image Scanned from the ADF is Squeezed or Stretched Some originals may not be scanned properly from the ADF Place originals on the scanner glass Related Information Placing Originals on the Scanner Glass on page 61 The Image ...

Page 215: ...ass place black paper or a desk pad over the original Related Information Placing Originals on page 58 Text is Blurred In Document Mode in Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement Select Document Mode as the Mode in Epson Scan 2 Scan using the settings for documents in Document Mode In Document Mode in Epson Scan 2 when Image Type on the Main Settings ta...

Page 216: ...around the original the scanning range expands to include it Related Information Placing Originals on page 58 Cleaning the Scanner Glass on page 172 Cannot Preview in Thumbnail When placing multiple originals on the scanner glass make sure there is a gap of at least 20 mm 0 79 in between the originals Check that the original is placed straight Depending on the original previewing may not be perfor...

Page 217: ...you have tried all of the solutions and have not solved the problem initialize the Epson Scan 2 settings using Epson Scan 2 Utility Note Epson Scan 2 Utility is an application that comes with Epson Scan 2 1 Start Epson Scan 2 Utility Windows 10 Windows Server 2016 Click the start button and then select EPSON Epson Scan 2 Utility Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Ente...

Page 218: ...n PDF format and up to 200 pages in Multi TIFF format When scanning large volumes we recommend scanning in grayscale Increase the free space on the computer s hard disk Scanning may stop if there is not enough free space Try scanning at a lower resolution Scanning stops if the total data size reaches the limit Related Information Scanning Using Epson Scan 2 on page 130 Problems when Sending and Re...

Page 219: ...aused by the DSL filter Contact your DSL provider Enable the ECM setting on the control panel Color faxes cannot be sent or received when ECM is off To send or receive faxes using the computer make sure that the printer is connected using a USB cable or a network and that the PC FAX Driver have been installed on the computer The PC FAX Driver is installed together with FAX Utility In Windows make ...

Page 220: ...the recipient s fax machine is ready to receive a fax Related Information Basic Settings Menu on page 84 Cannot Send or Receive Faxes on page 219 Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing the call ends with...

Page 221: ...n are blocked when Fax Header Blank in Rejection Fax is enabled Check if the sender s fax number is registered in the contacts list Faxes sent from numbers that have not been registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled Related Information Basic Settings Menu on page 84 Cannot Send or Receive Faxes on page 219 Memory Full Error Occurs on page 221 Memor...

Page 222: ...ol panel Clean the scanner glass and the document cover If there is dust or stains on the glass the scanning area may extend to include the dust or stains resulting in the wrong scanning position or small images Related Information Fax Settings on page 147 Placing Originals on page 58 Cleaning the Scanner Glass on page 172 Received Fax Quality Is Poor Enable the ECM setting on the control panel Co...

Page 223: ...d Telephone Connect the telephone to the EXT port on the printer and pick up the receiver If you cannot hear a dial tone through the receiver connect the phone cable correctly Related Information Connecting Your Phone Device to the Printer on page 76 Answering Machine Cannot Answer Voice Calls On the control panel set the printer s Rings to Answer setting to a number higher than the number of ring...

Page 224: ...nter driver Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select On as the Quiet Mode setting The Date and Time Are Incorrect Set the date and the time correctly on the control panel After a power failure caused by a lightning strike or if the power is left off for a long time the clock may sho...

Page 225: ...kness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 41 0 mm 1 61 in D 37 0 mm 1 46 in Borderless printing A 44 0 mm 1 73 in B ...

Page 226: ...anning Resolution 1200 dpi main scan 2400 dpi sub scan Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LE...

Page 227: ...edial 2 times with 1 minute intervals Interface RJ 11 Phone Line RJ 11 Telephone set connection The specifications may differ by country or region Network Function List Network Functions and IPv4 IPv6 Functions Supported Remarks Network Printing EpsonNet Print Windows IPv4 Standard TCP IP Windows IPv4 IPv6 WSD Printing Windows IPv4 IPv6 Windows Vista or later Bonjour Printing Mac OS IPv4 IPv6 IPP ...

Page 228: ...astructure Wi Fi Direct Simple AP 2 3 Wireless Securities 4 WEP 64 128bit WPA2 PSK AES 5 1 IEEE802 11n is only available for the HT20 2 Not supported for IEEE 802 11b 3 Simple AP mode is compatible with a Wi Fi connection infrastructure 4 Wi Fi Direct supports WPA2 PSK AES only 5 Complies with WPA2 standards with support for WPA WPA2 Personal Security Protocol SSL TLS HTTPS Server Client IPPS Supp...

Page 229: ... 50 60 Hz Rated Current 0 4 0 2 A 0 2 A Power Consumption with USB Con nection Standalone copying Approx 12 0 W ISO IEC24712 Ready mode Approx 4 6 W Sleep mode Approx 0 7 W Power off Approx 0 2 W Standalone copying Approx 12 0 W ISO IEC24712 Ready mode Approx 4 6 W Sleep mode Approx 0 7 W Power off Approx 0 3 W Note Check the label on the printer for its voltage For European users see the followin...

Page 230: ...to 40 C 22 to 104 F Freezing Temperature 16 C 3 2 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F You can store for one month at 40 C 104 F System Requirements Windows Windows Vista Windows 7 Windows 8 8 1 Windows 10 or later 32 bit 64 bit Windows XP SP3 32 bit Windows XP Professional x64 Edition SP2 Windows Server 2003 SP2 or later Mac OS Mac OS X v10 6 8 or later macOS 11 or l...

Page 231: ...el See the following website to check whether or not this printer meets the standards for the German Blue Angel http www epson de blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securities and muni...

Page 232: ...porting the printer avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the printer from printing 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power...

Page 233: ...cartridge holder to the case with tape 7 Close the scanner unit For safety the scanner unit is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it Appendix Transporting and Storing the Printer 233 ...

Page 234: ...sible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excludin...

Page 235: ... ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries Intel is a registered trademark of Intel Corporation Microsoft Windows Windows Server and Windows Vista are registered trademarks of Microsoft Corporation Apple Mac macOS OS X Bonjour ColorSync Safari AirPrint iPad iPhone iPod touch...

Page 236: ... product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Note Depending on the product the dial list data for fax and or network settings may be stored in the product s memory ...

Page 237: ... in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This informa...

Page 238: ...tation Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Toll Free 800 120 5564 Our HelpDesk team can help you with the following over the...

Page 239: ... Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Phone 62 1500 766 Fax 62 21 808 66 799 Our Hotline team can help you with the following over the phone or fax Sales enquiries and product information Technical support Epson Service Center Province Company Name Address Phone E mail JAKARTA Epson Sales and Service Jakarta SUDIRMAN Wisma Keiai Lt 1 Jl Jenderal Sud...

Page 240: ...port epson indonesia co id PEKANBARU Epson Service Center PekanBaru Jl Tuanku Tambusai No 459 A Kel Tangkerang barat Kec Marpoyan damai Pekanbaru Riau 28282 0761 8524695 pkb technical epson indonesia co id pkb admin epson indonesia co id PONTIANAK Epson Service Center Pontianak Komp A yani Sentra Bisnis G33 Jl Ahmad Yani Pontianak Kalimantan Barat 0561 735507 767049 pontianak technical epson indon...

Page 241: ...l Bantarjati Kec Bogor Utara JAWA BARAT 16153 0251 8310026 bgr admin epson indonesia co id bgr technical epson indonesia co id SERANG EPSON SERVICE CENTER Serang Jl Ahmad Yani No 45C SERANG BANTEN 0254 7912503 srg admin epson indonesia co id srg technical epson indonesia co id PALU EPSON SALES AND SERVICE Palu Jl Juanda No 58 Palu Sulteng 0451 4012 881 plw admin epson indonesia co id plw technical...

Page 242: ...ng Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of Epson product drivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users...

Page 243: ...blic holidays Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the telephone fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson P...

Page 244: ...Product usage questions or problems Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line 632 706 2609 Fax 632 706 2663 Appendix Where to Get Help Contacting Epson Support 244 ...

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