Epson C11C560111 - PLQ 20 B/W Dot-matrix Printer, User Manual

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Problem Solver
Problems and Solutions
Most problems you may encounter while operating your printer
have simple solutions. Use the information in this section to find
the source of and solution to printer problems that occur.
You can also use the self-test to determine whether the printer or
the computer is causing the problem. See “Printing a Self-Test”
on page 55 for instructions on printing a self-test. To pinpoint
communication problems, experienced users may want to use the
printer’s hex dump mode described in “Printing Hex Dump” on
page 56.
To clear a paper jam, see “Clearing Paper Jams” on page 74.
“Power supply problems” on page 65
“Paper loading or feeding problems” on page 66
“Printing position problems” on page 67
“Printing or printout quality problems” on page 68
“Network problems” on page 73