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“Horizontal banding” on page 163
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“Vertical banding or misalignment” on
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“Incorrect or missing colors” on page 164
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“Blurry or smeared print” on page 164
Horizontal banding
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Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
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Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
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Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
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“Checking the Print Head Nozzles” on page 126
If the problem does not improve, run the Print Head Alignment utility.
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“Aligning the Print Head” on page 130
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For best results, use up ink cartridge within six months of opening the package.
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Try to use genuine Epson ink cartridges.
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Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
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If a moire (cross-hatch) pattern appears on your copy, change the Zoom setting in the LCD menu or shift the
position of your original.
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If there is problem with copy quality, clean the surface of the scanner glass.
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“Cleaning the exterior of the product” on page 133
Vertical banding or misalignment
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Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
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Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
User’s Guide
Troubleshooting for Printing/Copying
163