manualshive.com logo in svg

Epson 875DC - Stylus Photo Color Inkjet Printer, Printer Basics Manual

Share
Download
Epson 875DC - Stylus Photo Color Inkjet Printer Printer Basics Manual Download Page 75

69

Problem Solving

This section gives you the basics for diagnosing and solving printer problems. 

■

First see “Diagnosing Printer Problems” to help determine what the cause of the 
problem may be. 

■

Then see “Problems and Solutions” on page 73 for solutions to common setup, 
software, print quality, paper feeding, or other problems.

It’s a good idea to check EPSON’s web site periodically for possible 
updates to your printer driver. Visit http://support.epson.com and 
check the section for your product to see if there is a new driver 
available, free of charge, for downloading to your computer. Download 
instructions are posted for your convenience.

Diagnosing Printer Problems

You can diagnose some problems by checking the printer’s control panel lights, as 
described below, or running a printer check, as described on page 71.

Checking the Control Panel Lights

power button

load/eject button

cleaning button

color ink out light

black ink out light

power 
light

paper out light

Summary of Contents for 875DC - Stylus Photo Color Inkjet Printer

Page 1: ...Printer Basics Printed on recycled paper with at least 15 post consumer content ...

Page 2: ...or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Produ...

Page 3: ...structions 7 VIEWING YOUR ELECTRONIC PRINTER MANUAL 9 Accessing Your Electronic Printer Manual 9 Navigating Your Electronic Printer Manual 10 PRINTING FROM START TO FINISH 13 Printing with Windows 14 Loading Paper 14 Opening the Printer Software 15 Selecting Printer Software Settings 16 Controlling Printing 18 Printing on a Macintosh 19 Loading Paper 19 Opening the Printer Software 20 Selecting Pr...

Page 4: ...our Paper Type 34 Taking Care of Your Photographs 35 WORKING WITH YOUR MEMORY CARD 37 Inserting and Removing Your Card 38 Inserting a Memory Card 38 Removing a Memory Card 40 If You Don t Want to Start Image Expert Automatically 41 Using Image Expert with Your Card 42 Viewing Photos on Your Memory Card 42 What to Do If You See an Error Message 44 Copying Photos to Your Computer 45 Printing Photos ...

Page 5: ...iagnosing Printer Problems 69 Checking the Control Panel Lights 69 Running a Printer Check 71 Identifying Printer Parts 72 Problems and Solutions 73 Problems Setting Up the Printer or Installing Software 73 Problems with Printing 74 Problems Getting Good Print Quality 75 Problems with the Memory Card 78 Problems with Paper Feeding 80 Solving Miscellaneous Printout Problems 81 Uninstalling Printer ...

Page 6: ...vi Where To Get Help 86 EPSON Technical Support 86 EPSON Accessories 87 Bonus Photo Software Technical Support 87 INDEX 89 ...

Page 7: ...r Matte Heavyweight paper you can cherish your digital photographs for years to come just like your traditionally printed photos Here s what you get Resolutions up to 1440 by 720 dpi dots per inch even on plain paper Six color printing for PRQ photo reproduction quality color and incredibly smooth gradations Exclusive print technology to print continuous edge to edge 4 6 inch photos plus a roll pa...

Page 8: ... s a good idea to check EPSON s support web site periodically for possible updates to your printer driver Visit http support epson com and check the section for your product to see if there is a new driver available free of charge for downloading to your computer Download instructions are posted for your convenience Sierra Imaging Image Expert version 1 8 3 for Windows and Macintosh View organize ...

Page 9: ...mory card maintaining the printer solving basic problems For more details about printing with maintaining or troubleshooting your printer see your electronic Reference Guide For instructions on viewing it see page 9 Warnings Cautions Notes and Tips Please follow these guidelines Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment N...

Page 10: ... 64MB of RAM 128MB or more recommended 100MB of free hard disk space 200MB or more recommended CD ROM or DVD drive for installing the printer software SVGA or better display adapter and monitor A Windows compliant USB port and a shielded USB AB cable up to 9 8 feet 3 meters long Using an improperly shielded USB cable especially a cable more than 9 8 feet 3 meters long may cause the printer to malf...

Page 11: ...asu info apple com Contact Apple if you have problems installing the update To find out which operating system your iMac is running select About This Computer from the Apple menu 64MB of available RAM 128MB recommended 150MB of free hard disk space 200MB recommended CD ROM or DVD drive for installing the printer software SVGA or better display adapter and monitor A shielded USB AB cable up to 9 8 ...

Page 12: ... Do not place the printer on an unstable surface or near a radiator or heating vent or in direct sunlight Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Place the printer near a wall outlet where the plug can be...

Page 13: ...vered by the operating instructions Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Do not shake an ink cartridge this can cause leakage If ink gets on your skin wash the area thoroughly with soap and water If ink gets in your eyes flush them immediately with water Install the ink cartridge immediately after you remove it from its foil pa...

Page 14: ...date printed on the cartridge carton otherwise it may result in reduced print quality For best results use up the ink cartridges within six months of first installing them Store ink cartridges in a cool dark place After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not put your hand inside the printer o...

Page 15: ...es may not display correctly A browser is not included on the printer software CD ROM Accessing Your Electronic Printer Manual You can view your electronic Reference Guide from the CD ROM or copy it to your hard drive and view it from there Follow these steps 1 Insert your printer software CD ROM 2 Windows Double click My Computer double click your CD ROM or DVD drive icon then double click the EP...

Page 16: ...l see the next section If you copied the manual to your hard drive you can access it at any time as follows Windows Select Start Programs EPSON and double click ESP875DC Guide Macintosh Open the EPSON Stylus Photo 875DC folder and double click View Reference Guide Navigating Your Electronic Printer Manual When you first open the Reference Guide you see this screen Click a topic on the left to expa...

Page 17: ...contents you can click on the topic you want to view If there s a right arrow click it to view subtopics then click on a topic to go to it Click the down arrow to close a subtopic list Closed list click to expand Click to go to topic ...

Page 18: ...12 ...

Page 19: ...page 14 Printing on a Macintosh on page 19 If you re already familiar with EPSON ink jet printing you can skip ahead to these sections Using PhotoEnhance Custom and Advanced Settings on page 23 Using Advanced Color Management on page 25 Using Special Papers on page 26 Selecting Your Paper Type on page 34 Taking Care of Your Photographs on page 35 If you want information about using your memory car...

Page 20: ...e against the paper Keep the following in mind when loading paper Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide If you re printing on roll paper envelopes or other special paper sizes or types see page 26 for loading instructions Slide pa...

Page 21: ...t window your window may look slightly different Make sure your EPSON Stylus Photo 875DC printer model is selected Click the Properties button If you see a Setup Printer or Options button click it Then click Properties on the next screen If you click the print icon on your application s toolbar instead of selecting Print from the File menu you may not get the option to change the printer software ...

Page 22: ...pe list If you re not sure which setting to select see page 34 Set the Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automatic It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed to select high resolution or faster printing The slider may not be available for you...

Page 23: ...ograms You do this using the Windows Printers utility 1 Click Start point to Settings and then select Printers 2 Right click the EPSON Stylus Photo 875DC printer icon 3 Select Properties 4 Click the Main tab 5 Select the default settings you want to use for all your applications Click OK when you re finished Remember you can always change the default settings in your application when you want to p...

Page 24: ...nd view printing tips For more advanced printer settings see pages 23 through 24 For more information on printing for example previewing your printout changing the paper size or adding a watermark see your electronic Reference Guide described on page 9 Click OK to start printing Click to cancel printing Does not appear if you are printing over a network Click to pause or resume printing The color ...

Page 25: ...de against the paper Keep the following in mind when loading paper Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide If you re printing on roll paper envelopes or other special paper sizes or types see page 26 for loading instructions Slide p...

Page 26: ...ferent Make sure your EPSON Stylus Photo 875DC printer SP 875DC is selected If the printer model is incorrect you need to select your printer in the Chooser see the Start Here poster for instructions Select the correct Paper Size Paper Source Orientation and Printable Area settings for your document See your electronic Reference Guide for details Click OK to close the page setup window and return ...

Page 27: ...Type list If you re not sure which setting to select see page 34 Set the Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automatic It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed to select a high resolution or faster printing The slider may not be available for...

Page 28: ...d printing but you need to cancel the current print job hold down the J key and press the period key For more advanced printer settings see pages 23 through 24 For more information on printing for example previewing your printout changing the paper size or adding a watermark see your electronic Reference Guide described on page 9 Click to cancel printing Click to pause printing Click to restart yo...

Page 29: ...h resolution images you may want to use the Automatic setting instead see page 16 Windows or page 21 Macintosh PhotoEnhance does not affect your original image it only affects your printout Printing with PhotoEnhance may take longer on some systems and images To use PhotoEnhance you must select Color ink you cannot turn on PhotoEnhance with Black ink selected If your photograph was taken with a di...

Page 30: ...RGB colors such as those designed for the World Wide Web See your Windows online help for details ColorSync Macintosh only For printing documents in conjunction with ColorSync compatible devices and applications Using Advanced Settings For maximum control over your project you can customize your print settings such as Print Quality Halftoning and Gamma and use special effects To access these setti...

Page 31: ...inal print files in the RGB color space This larger color space transfers directly to your printer without any loss of color information inherent in color space conversions Using Color Management Profiles If you ll be printing in Adobe Photoshop using a color management profile created in another program you ll need to turn off your printer software s color management features to get accurate resu...

Page 32: ...emium Glossy Photo Paper is a fade resistant water resistant photographic weight paper with a high gloss finish suitable for photographic applications Using Genuine EPSON inks and this paper your output has comparable lightfastness to standard color photo lab prints in an album or in normal indoor display conditions in a glass frame You can turn your printer into a photo reproduction studio by pri...

Page 33: ...ecessary trim the edge using a straight edge tool or triangle 3 Remove the printer s paper support and install the roll paper holder in the same mounting slots The sides of the holder are marked R and L to indicate its right and left sides 4 Insert the roll paper onto the holder s spindle making sure both are oriented as shown here Then insert the spindle into the roll paper holder Insert the end ...

Page 34: ...t out backward and reload it If it won t come out hold down the E load eject button for three seconds to feed the paper backward to where you can pull it out Then reload it making sure the end is straight and not damaged If necessary trim the end again before reloading 7 Gently rotate the roll backward to remove any slack from the paper 8 Make sure the output tray is open but the extensions are cl...

Page 35: ...ine facing away from the printer Make your cut as straight as possible to avoid feeding problems Don t pull on the paper as you cut it you may damage your printout 4 Hold down the E load eject button for about three seconds The roll paper feeds backwards so you can remove it from the sheet feeder You may need to repeat this step to back it all the way out 5 Remove the roll paper from the holder ri...

Page 36: ... as good as the ones you get from film processing Photo Paper is available in a variety of sizes Keep the following in mind when using EPSON Photo Paper Always load the paper with the whiter glossier side facing up Load up to 20 sheets of 4 6 inch letter size or A4 size Photo Paper or 1 sheet of Panoramic paper Use a support sheet if it is included in the paper package Select Photo Paper as the Me...

Page 37: ...fferent 1 Load the paper against the right edge guide with the glossy side facing up and the perforated margins positioned as shown Then slide the left edge guide against the paper You can load up to 20 sheets at a time with the included support sheets A and B beneath the stack If you don t have the support sheets use plain paper cut to size 2 In your application software size your photo slightly ...

Page 38: ...in your application software in landscape orientation and Portrait if your photo appears in portrait orientation Panoramic Photo Paper 1 Pull up the paper support extension Load one sheet of Panoramic paper glossy side up 2 Hold up the paper s top edge and press the E load eject button to feed it into the printer 3 Choose Photo Paper as the Media Type setting and Panoramic 210 594 mm as the Paper ...

Page 39: ...g Envelopes You can load up to 10 envelopes at a time flap edge first and printable side up Place them against the right edge guide and slide the left edge guide against them You ll get better results if you press each envelope flat before loading it or load one envelope at a time Set the thickness lever to the position when you print on envelopes or other thick media Return the lever to the 0 pos...

Page 40: ...do so by EPSON technical support For this paper Select this Media Type setting Plain paper sheets or envelopes Plain paper EPSON 360 dpi Ink Jet Paper EPSON Iron On Cool Peel Transfer Paper 360 dpi Ink Jet Paper EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets Photo Quality Ink Jet Paper EPSON Matte Paper ...

Page 41: ...itions but can be preserved as long as traditional prints if kept in a photo album As with all photos care should be taken to preserve the long life of your prints All color dyes change over time For storage in photo albums we recommend acid free archival sleeves that are commonly available from camera shops and other retailers For indoor display we recommend avoiding direct sunlight and mounting ...

Page 42: ...36 ...

Page 43: ...ge 42 Using Adobe PhotoDeluxe with Your Memory Card on page 53 Uploading Photos to Your Memory Card on page 55 Use memory cards that conform to PCMCIA Flash ATA standards such as Smart Media Sony Memory Stick and CompactFlash cards Also use only PC card adapters that conform to PCMCIA ATA standards If you re unsure whether your card or card adapter conform see the documentation that came with the ...

Page 44: ...memory card Inserting a Memory Card Turn your printer on Then follow these steps to insert your memory card in the printer s memory card slot 1 Locate the CompactFlash memory card adapter that came with your printer 2 Slide your memory card connector end first into the slot at one end of the card adapter Push gently until the card is firmly seated 3 Insert the card adapter connector end first into...

Page 45: ...t want to see the Quick Tour screen at startup You see a screen similar to the one below Now you re ready to view the pictures on your card Continue with Viewing Photos on Your Memory Card on page 42 Click here to deselect if you don t want to see this screen at startup Click here to view pictures on your memory card Click here to view Image Expert tips ...

Page 46: ... these procedures to eject your memory card If you re running Windows 98 press the card eject lever to eject your memory card and card adapter If you re running Windows 2000 and have not enabled write to disk mode see page 55 press the card eject lever to eject your memory card and card adapter If you have enabled write to disk mode left click the Eject Hardware icon on the Windows taskbar and cli...

Page 47: ...ou Don t Want to Start Image Expert Automatically You can close EPSON PhotoStarter the utility that starts Image Expert whenever you insert your memory card Windows Right click the EPSON PhotoStarter icon on the Windows taskbar and click End on the menu that appears Macintosh Click the Application menu on the right side of your desktop s menubar and then click EPSON PhotoStarter Click Quit on the ...

Page 48: ...n your drive double click the Epson CD ROM icon if necessary and then double click the apps folder Finally double click the iexpert folder Windows or Image Expert folder Macintosh Viewing Photos on Your Memory Card It s a good idea to view the photos on your memory card before copying them to your hard drive Then you can decide whether you want to copy all of them or only selected ones To view the...

Page 49: ...43 Thumbnails of the pictures on your card appear in Image Expert s work area Now you re ready to copy them to your hard drive ...

Page 50: ...elect PC Card 3 Click OK If your digital camera is not made by Epson your photos may be saved to a different folder on your card Delete the path in the Search Path for Removable Media box and type the name of the folder to which photos are saved on your card To find the folder locate the memory card on your desktop as you would any other drive Windows applies the label Removable Disk and Macintosh...

Page 51: ...rl key Windows or Option key Macintosh Then click the Get Images button or select Get Selected Images from the Camera menu You see a window similar to this one Image Expert automatically creates an album folder for your pictures on the hard drive and gives it a name the current date If you want you can type a new name in the Album Name box or you can choose an existing album as the location for yo...

Page 52: ...e similar to the following Unless you ve used EPSON USB R W Switcher to enable write to disk mode you can t erase the pictures because your card is write protected See Uploading Photos to Your Memory Card on page 55 for instructions on enabling write to disk mode 5 Click No If you ve enabled write to disk mode you can click Yes to erase selected pictures or Erase All to erase all pictures album fi...

Page 53: ...lick each image to open it before you make any edits If you edit an image without opening it you can t undo the changes 4 If you only want to print selected images click the thumbnails for the images you want while holding down the Ctrl key 5 Click the Layout button or select Print Layout from the File menu 6 Click the Print Setup button Your printer software opens 7 Click Properties to display th...

Page 54: ... Landscape button The preview of your image in the Image Expert screen shows you how much white space will print with your picture Setting your photo in landscape orientation in Image Expert lets you print from edge to edge on your 4 inch roll paper 12 Click the Print button Then click OK to begin printing Macintosh Instructions 1 Follow the instructions on page 27 to load the roll paper Then star...

Page 55: ...k the Print Setup button Your printer software opens 7 Choose 4 6 in as the Paper Size and Roll Paper Zero Margins as the Paper Source Select Banner Mode and then choose Landscape as the Orientation 8 Click Options and choose Premium Glossy Photo Paper as the Media Type 9 Click OK then click OK again to close your printer software 10 Select 4 6 from the layout list on the Image Expert toolbar Your...

Page 56: ...en the album with the photo you want to print 3 Double click the image you want to print The image opens on top of the album filmstrip 4 Click the Layout button or select Print Layout from the File menu 5 Click the Print Setup button Your printer software opens 6 Click Properties to display the Properties window 7 Make sure Auto Sheet Feeder is selected as the Paper Source and choose Photo Paper a...

Page 57: ...argins Macintosh Instructions 1 Follow the steps under 4 x 6 inch Photo Paper on page 31 to load your paper Then start Image Expert 2 Open the album with the photo you want to print 3 Double click the image you want to print The image opens on top of the album filmstrip 4 Click the Layout button or select Print Layout from the File menu 5 Click the Print Setup button Your printer software opens 6 ...

Page 58: ... to close your printer software 9 In the Image Expert toolbar select EPSON Photo Paper 4 6 in from the layout list 10 Click the Print button Then click Print to begin printing After you print your picture fold the paper back and forth along the perforations and carefully tear off the margins ...

Page 59: ...ur memory card 1 Start PhotoDeluxe Windows Double click the Adobe PhotoDeluxe shortcut on your desktop or click Start point to Programs Adobe PhotoDeluxe Home Edition 3 1 and double click the Adobe PhotoDeluxe Home Edition 3 1 icon Macintosh Open the Adobe PhotoDeluxe 2 0 folder on your hard drive and double click the Adobe PhotoDeluxe icon You see the PhotoDeluxe main screen The Macintosh screen ...

Page 60: ...cim folder If your camera was made by a different manufacturer your photos will be located in a different folder 5 Select the images you want to print and click Open Windows or OK Macintosh Your images open one on top of the other in the PhotoDeluxe work area Follow the instructions in your PhotoDeluxe online help to edit and print them Use PhotoDeluxe s Advanced menus to resize your photos See yo...

Page 61: ...led EPSON USB RW Switcher follow the instructions in your Start Here poster 1 Eject the memory card and adapter from the printer s memory card slot see page 40 for instructions 2 Windows Click Start point to Programs EPSON USB RW Switcher and select EPSON USB RW Switcher Macintosh Open the EPSON USB RW Switcher folder on your hard drive Double click the EPSON USB RW Switcher icon The first time yo...

Page 62: ... memory card drive Windows identifies the card as a Removable Disk your Macintosh may title it Unknown 6 If you have an Epson camera drag the photos from your hard drive to the following directory on your memory card D Dcim 100epson where D is the drive assigned to your card If your camera was made by a different manufacturer the location for photos on your memory card will be different You must c...

Page 63: ...57 You see one of the screens below 8 Click OK Windows Macintosh ...

Page 64: ...58 ...

Page 65: ...mage you may need to clean the print head This unclogs the nozzles so they can deliver ink properly Cleaning the print head uses ink so clean it only if print quality declines You can clean the print head in either of the following ways using the Head Cleaning utility when the printer is connected to a local port not over a network as described on page 60 using the printer s control panel buttons ...

Page 66: ...he Printers window Then select Properties 3 Windows Click the Utility tab Macintosh Click the Utility button 4 On the Utility menu click the Head Cleaning button 5 Follow the instructions on the screen to clean the print head Cleaning takes about 30 seconds during which the printer makes some noise and the Ppower light flashes Never turn off the printer while the Ppower light is flashing unless th...

Page 67: ...are off If an ink out light is flashing replace the ink cartridge before continuing 2 Press the R cleaning button and hold it down for three seconds Cleaning takes about 30 seconds during which the printer makes some noise and the Ppower light flashes Never turn off the printer while the Ppower light is flashing unless the printer hasn t moved or made noise for more than 5 minutes 3 After the Ppow...

Page 68: ...issing dots click Clean to clean the print head again 8 If you don t see any improvement after cleaning three or four times check the solutions beginning on page 75 You can also turn the printer off and wait overnight this allows any dried ink to soften and then try cleaning the print head again Examining the Nozzle Check Pattern Examine the nozzle check pattern you print It should look something ...

Page 69: ...r driver or EPSON Monitor 3 utility Macintosh You cannot print if either ink cartridge is empty Leave the empty cartridge installed in the printer until you have obtained a replacement otherwise the ink remaining in the print head nozzles may dry out Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package To ensure good results use genuine ...

Page 70: ... cover and press the orange ink cartridge replacement button The print head moves left and the Ppower light begins flashing 4 The color cartridge is on the right and the black cartridge is on the left Pull up the ink cartridge clamp all the way The cartridge rises up from its holder 5 Lift the cartridge out of the printer and dispose of it carefully orange ink cartridge replacement button To avoid...

Page 71: ... t touch the green circuit boards on the back You must remove the yellow tape from the top of the cartridge or you will permanently damage it Don t pull off the blue portion or try to remove the clear seal underneath the cartridge Don t touch the green circuit board on the back of the cartridge you may inhibit normal operation and printing tabs hooks Don t place the cartridge tabs under the hooks ...

Page 72: ...the Print Head If your printouts contain misaligned vertical lines you may need to align the print head Your printer must be connected to a local port not on a network to use the Print Head Alignment utility Follow these steps 1 Make sure the printer is turned on but not printing and letter size paper is loaded Load paper that s at least 8 27 inches 210 mm wide to prevent ink from spraying inside ...

Page 73: ...o keep your printer working at its best you should clean it several times a year Follow these steps 1 Turn off the printer and wait for the Ppower light to go out 2 Unplug the power cord and disconnect the printer cable 3 Remove all the paper from the sheet feeder 4 Clean the exterior of the printer with a soft damp cloth 5 Clean ink out of the printer s interior with a soft damp cloth Don t touch...

Page 74: ...om the printer 3 Remove any paper from the printer and remove the paper support 4 Open the printer cover Secure the ink cartridge holder to the printer with tape as shown then close the printer cover 5 Push in the output tray extensions and close the tray 6 Repack the printer and attachments in the original box using the protective materials that came with it See the unpacking sheet that was packe...

Page 75: ...r possible updates to your printer driver Visit http support epson com and check the section for your product to see if there is a new driver available free of charge for downloading to your computer Download instructions are posted for your convenience Diagnosing Printer Problems You can diagnose some problems by checking the printer s control panel lights as described below or running a printer ...

Page 76: ...the E load eject button to resume printing If you re using roll paper see page 27 for additional loading instructions B or A flash When an ink out light flashes your ink supply is low Make sure you have a replacement cartridge B or A are on When an ink out light comes on you need to replace the ink cartridge Make sure you have a replacement cartridge See page 63 for replacement instructions If an ...

Page 77: ... gaps in its dots you need to clean the print head see page 59 5 To end the check turn off the printer after it prints the check page Then reconnect the interface cable and turn on your printer and computer If the check page prints the problem probably lies in your software settings the interface cable or your computer If the check page doesn t print you may have a problem with your printer Try th...

Page 78: ... sheet feeder left edge guide output tray extensions output tray printer cover paper support right edge guide ink cartridge holders not removable ink cartridge replacement button paper thickness lever card access light card eject lever memory card slot paper out light power light power button load eject button cleaning button ...

Page 79: ...acking material remains in the printer Turn off the printer disconnect it from your computer and turn it on again to clear the error Then turn it off reconnect it and turn it on again If the printer stops moving or making noise but the Ppower light is still flashing after five minutes turn off the printer If the light is still flashing when you turn it back on contact your EPSON dealer or see Wher...

Page 80: ... print head nozzles are not clogged To clean the print head see page 59 Your printer makes noise when you turn it on or after it has been sitting for a while Your printer is performing routine maintenance Printing is too slow Make sure your system meets the requirements listed on page 4 or page 5 If you re printing a high resolution image you need more than the minimum requirements listed You may ...

Page 81: ...ion shown at right Set it to the position to print on thick paper or envelopes Also turn off High Speed in the printer software Run the Print Head Alignment utility using EPSON ink jet paper See page 66 for instructions You see vertical banding Run the Print Head Alignment utility using EPSON ink jet paper See page 66 for instructions Make sure the paper thickness lever is in the 0 position as sho...

Page 82: ...tion your printer is set for thicker paper or envelopes and your image may smear For most papers set the paper thickness lever to the 0 position Remove each sheet from the output tray after printing especially when you re printing on transparencies Your printout is faint or has gaps in the image Make sure the print head nozzles are not clogged To clean the print head see page 59 Check the control ...

Page 83: ...d white photograph You may be printing the gray tones in color mode Color mode provides the smoothest gradations but may make some hues noticeable To eliminate color hues from the gray tones make sure the Media Type setting matches the paper you loaded see page 34 and try one of the following Select Black as the Ink setting your image may be grainier with less subtle gradations see page 16 Windows...

Page 84: ...splay the photos you uploaded to your memory card Make sure you uploaded the photos to the 100epson folder in the Dcim folder if you have an EPSON camera If your camera is made by a different manufacturer the path to your image folder is different Your memory card reader can t find the photos unless they re in the correct folder The data on your card may be corrupted To use your card again just re...

Page 85: ...ges If you make changes to your photos in PhotoDeluxe make sure you don t save the edited images to your memory card Your camera can t use files in PhotoDeluxe format The data on your card may be corrupted To use the card again reformat it in your camera You see a message on your screen that data may be damaged by improper disconnection of the USB cable Macintosh only You failed to use the correct...

Page 86: ...aper may be damp or too thin If you re ejecting roll paper carefully follow the steps in Removing and Storing Roll Paper on page 29 If you re loading roll paper carefully follow the steps on page 27 Paper jams inside the printer Press the E load eject button turn off your printer open the cover and remove all the paper that s inside including any small pieces that may have torn off If your paper j...

Page 87: ... printer is selected in your application or as the Windows default printer or the current printer in the Macintosh Chooser If you re using a switch box with your printer connect the printer directly to your computer and try printing again The image size or position is incorrect Make sure the paper and or layout options are set correctly see page 16 Windows or page 21 Macintosh for instructions on ...

Page 88: ... 5 Double click Add Remove Programs Click EPSON Printer Software in the program list and then click the Add Remove button 6 On the Printer Model tab select the EPSON Stylus Photo 875DC printer icon Then click the Utility tab Make sure EPSON USB Memory Card Driver is selected then click OK 7 Follow the instructions on the screen When you re done click EPSON USB Printer Devices in the program list t...

Page 89: ...inter Model tab select the EPSON Stylus Photo 875DC printer icon Then click the Utility tab Make sure EPSON USB Memory Card Driver is selected then click OK 7 Follow the instructions on the screen When you re done click EPSON PhotoStarter in the program list then click the Change Remove button 8 Follow the instructions on the screen When you re done select EPSON USB RW Switcher and click the Chang...

Page 90: ... memory card can be removed then press the card eject lever to eject the card 2 Exit EPSON PhotoStarter Click the Application menu on the right side of your desktop s menubar and then click EPSON PhotoStarter Click Quit from the File menu 3 Turn off the printer 4 From the Macintosh File menu select Find 5 Select on local disks except CD ROMs in the Find items box Next select name contains and ente...

Page 91: ...ary and the EPSON Printer Utility library to the trash 12 Drag the following folders to the trash Epson Folder Epson Preferences EPSON USB RW Switcher 13 Drag the EPSON PhotoStarter Prefs and EPSON PhotoStarter con to the trash 14 Quit Sherlock and restart your Macintosh Then empty the trash Reinstalling Printer Software Before reinstalling your printer software first uninstall it as described abo...

Page 92: ... Support at http support epson com At this site you can download drivers and other files look at documentation such as product brochures and user manuals and access troubleshooting information EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other software for FTP downloading to log onto ftp epson com with the user name anonymous and your e mail address as the pa...

Page 93: ...escription of the problem EPSON Accessories You can purchase ink cartridges paper manuals and accessories from EPSON Accessories at 800 873 7766 or visit our web site at www epsonsupplies com U S sales only In Canada please call 800 873 7766 for dealer referral Bonus Photo Software Technical Support If you need technical support for Adobe PhotoDeluxe or Image Expert contact the software manufactur...

Page 94: ...88 ...

Page 95: ...on error 44 Control panel 61 69 to 71 Controlling printing 18 22 Copies setting 80 Copying photos to your computer 45 to 46 Custom project types 23 to 24 D Default settings Windows 17 Documentation 3 9 to 11 E Economy setting 24 Electronic manual 9 to 11 ENERGY STAR 6 Envelopes 33 EPSON Accessories 63 87 help 86 to 87 Monitor3 22 papers 26 to 34 PhotoStarter 41 USB RW Switcher 55 to 57 79 F Faint ...

Page 96: ...ling software 84 to 85 Maintaining printer 59 to 67 Matte Paper Heavyweight 33 34 Media Type setting 16 21 34 Memory card connection error 44 copying photos to computer 45 to 46 formatting 37 56 78 inserting 38 to 39 problems 78 to 79 removing 40 to 41 requirements 37 uploading photos to 55 to 57 using with non EPSON cameras 44 54 using with PhotoDeluxe 53 to 54 viewing photos 42 to 44 MicroWeave ...

Page 97: ...ling 18 22 Macintosh 19 to 22 48 to 49 51 to 52 on 4 x 6 inch Photo Paper 50 to 52 on roll paper 47 to 49 Windows 14 to 18 47 to 48 50 to 51 with custom project types 23 to 24 with PhotoEnhance 23 Problems connection 44 installing software 73 memory card 78 to 79 miscellaneous 81 paper feeding 80 print quality 75 to 77 setting up printer 73 Progress Meter 18 Project types custom 23 to 24 Q Quality...

Page 98: ...2 to 85 Uploading photos to memory card 55 to 57 USB RW Switcher 55 to 57 79 Utilities Head Cleaning 59 to 61 Print Head Alignment 66 to 67 V Viewing photos on memory card 42 to 44 W Watermark 22 Windows default settings 17 printer status 18 printing with 14 to 18 47 to 48 50 to 51 system requirements 4 uninstalling software 82 to 84 World Wide Web 86 Write to disk mode 40 55 78 79 ...

Page 99: ...in and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference C...

Page 100: ...94 ...

Page 101: ...ches Legal 8 5 x 14 inches S041062 S041061 S041067 EPSON Photo Quality Ink Jet Cards A6 4 1 x 5 8 inches S041054 EPSON Photo Paper 4 x 6 inches Letter 8 5 x 11 inches A4 8 3 x 11 7 inches Panoramic 8 3 x 23 inches S041134 S041141 S041140 S041145 EPSON Photo Stickers Kit CD ROM paper EPSON Photo Stickers refill A6 4 1 x 5 8 inches A6 4 1 x 5 8 inches S041144 KIT S041144 EPSON Photo Quality Glossy F...

Page 102: ...r presentations newsletters color reproductions and all your photo and craft projects Premium Glossy Photo Paper Fade resistant water resistant photographic weight paper with a high gloss finish Perfect for all photographic applications and available in a variety of sizes including 4 inch by 26 2 foot rolls Photo Paper and Panoramic Photo Paper Photo quality heavier weight glossy paper available i...

Reviews:

No comments

Brands by name

Popular brands

Load more brands