Troubleshooting
Page 84
Image Matching Problems
The image does not look the same as the original.
Colors on your monitor are different from those in the original image.
Problem
Solution
Your software settings
may be incorrect.
Try different image settings in your scanner software.
Your software may not have sufficient color matching and color
management features, or these components of your software may not
be correctly installed. (See your software manuals for details.)
Your application
software may not be
set up correctly to
import your image.
If you are importing a scanned-image file into your application software,
make sure the file format is one your software can read. Also check that
the image settings in your application are appropriate for the type of
image you want to scan. (See your software manual for details.)
Problem
Solution
You’re using EPSON
TWAIN Pro and didn’t
calibrate your screen
to the scanner.
Use the EPSON Screen Calibration utility as described in the
Setup
Guide.
Your software settings
may be incorrect.
Check the image settings in your scanner software, especially data
format (bits/pixel/color), gamma correction, and color correction. Try a
different combination of these settings. See your scanner software’s
online user’s guide for instructions.
