Epson 836XL - Expression - Flatbed Scanner User Manual Download

Page: 78 / 120

Troubleshooting

Page 78

Problems and Solutions

Check these sections for the problem you’re having and for
possible solutions:

◗

Operation Problems

◗

Scan Quality Problems

◗

Image Matching Problems

Operation Problems

The OPERATE light does not come on.

The READY light does not come on.

Problem

Solution

The scanner is not
getting power.

Make sure the power cable is correctly plugged into the scanner and
the power outlet. Make sure the outlet is operational and is not
connected to a timer or switch.

Problem

Solution

The scanner is not
communicating with
your computer.

Make sure the scanner is securely connected to the correct computer
interface and that the computer is turned on.

Summary of Contents for 836XL - Expression - Flatbed Scanner

Page 1: ...EPSON Expression 836XL User s Guide Color Image Scanner ...

Page 2: ...the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an experienced radio TV technician for help WARNING The connection of a non shielded e...

Page 3: ...rouillage radioélectrique édict par le Ministère des Communications du Canada A Note Concerning Responsible Use of Copyrighted Materials Like photocopiers scanners can be misused by improper scanning of copyrighted material Although Section 107 of the U S Copyright Act of 1976 Title 17 United States Code the fair use doctrine permits limited copying in certain circumstances those circumstances may...

Page 4: ...of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than thos...

Page 5: ...oduction 11 Optional Equipment 13 How to Use This Manual 14 Warnings Cautions and Notes 15 Important Safety Instructions 16 Where to Get Help 18 1 Scanner Basics 21 Scanner Parts 21 Lights and Buttons 23 Scanner Errors 24 ...

Page 6: ...9 Unpacking the Transparency Unit 30 Removing the Shipping Screws 31 Installing the Transparency Unit 33 Installing the Transparency Guide 36 Scanning Transparencies and Oversized Film 39 Using the Film Holders 40 Scanning Normal Documents with the Transparency Unit Installed 50 Adjusting the Transparency Guide Angle 52 ...

Page 7: ... Document Feeder 55 Loading Paper in the Auto Document Feeder 60 Fixing Paper Jams in the Auto Document Feeder 64 Adjusting the Scanning Position of the Auto Document Feeder 67 3 Maintaining and Transporting Your Scanner 69 Cleaning the Scanner 70 Replacing the Fluorescent Lamp 71 Transporting the Scanner 72 ...

Page 8: ...em 76 Problems and Solutions 78 Operation Problems 78 Scan Quality Problems 80 Image Matching Problems 84 Using the Document Guide 86 Installing the Document Guide 87 Scanning the Document Guide 90 Calculating the Adjustment Angle 95 Scanning Your Aligned Document 97 Using the Clear Document Guide 98 ...

Page 9: ...ted Documents 102 Electrical 102 Environmental 103 Safety Approvals 103 Parallel Interface 104 SCSI Interface 106 Initialization Methods 109 Auto Document Feeder Specifications 110 Basic Specifications 110 Documents Supported 111 Electrical 112 Environmental 113 Safety Approvals 113 ...

Page 10: ...Contents Page 10 Transparency Unit Specifications 114 Basic Specifications 114 Electrical 115 Environmental 115 Index 116 ...

Page 11: ... saving 36 bits per pixel Your EPSON scanner offers the following features Full color scanning of up to 68 billion colors or grayscale scanning in up to 4 096 shades of gray Scanning resolution of 800 dpi You can adjust the output resolution to match the resolution of your output device Automatic Area Segmentation AAS gives you the ability to separate text from photographs on a page so grayscale i...

Page 12: ...tion Page 12 Three resident interfaces one bidirectional parallel and two SCSI With these interfaces you can connect multiple computers to the scanner at the same time Software control of all scanner functions ...

Page 13: ...rency Unit B81310 This option allows you to scan transparent materials primarily 35 mm slides and negatives It has a maximum reading area of 11 4 16 5 inches 290 420 mm which allows you to scan transparent materials up to A3 or US B size SCSI System Cable 25 pin to 50 pin B860081 This cable allows you to connect a SCSI device to an Apple Macintosh computer or a SCSI adapter card on a Windows PC SC...

Page 14: ...e cable must be purchased separately How to Use This Manual Scanner Basics describes the scanner s lights and buttons and gives instructions for basic scanning and scanning of oversized documents Using Optional Equipment gives instructions for installing and using the optional transparency unit and auto document feeder Maintaining and Transporting Your Scanner gives tips on caring for your scanner...

Page 15: ...s on your scanner and its optional equipment Warnings Cautions and Notes Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid loss of data or damage to your equipment Notes contain important information about your scanner ...

Page 16: ...or heat source Do not block or cover the openings in the scanner s cabinet Do not insert objects through the slots Place your scanner close enough to the computer or workstation for the scanner cable to reach both ends Make sure you can easily unplug the power cord Use only the type of power source indicated on the scanner s label Connect all equipment to properly grounded power outlets Avoid usin...

Page 17: ...utlet does not exceed the wall outlet s ampere rating Do not attempt to service the scanner yourself Unplug the scanner lock the carriage in place with the transportation lock screw and bring it to qualified service personnel under the following conditions If the power cord or plug is damaged If liquid has entered the scanner If the scanner has been dropped or the cabinet damaged If the scanner do...

Page 18: ...r software for FTP downloading to log onto ftp epson com with the user name anonymous and your e mail address as the password EPSON Download Service You can call the EPSON Download Service at 800 442 2007 Set your communications software to 8 data bits 1 stop bit no parity Modem speed can be up to 28 8 Kbps EPSON Forum on CompuServe Members of CompuServe can type GO EPSON at the menu prompt to rea...

Page 19: ...about EPSON products 24 hours a day seven days a week call 800 442 2110 EPSON FaxAdvice Access EPSON s technical information library by calling 800 442 2110 You must provide a return fax number to use this service EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer Care Center call 800 442 2110 ...

Page 20: ...Before you call please have the following information ready Product name Product serial number Computer configuration Description of the problem You can purchase optional equipment manuals accessories and parts from EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral Note If you need help using software with an EPSON product see the documentation...

Page 21: ...Page 21 1 Scanner Basics Scanner Parts document cover document table transportation lock screw carriage at home position Lights and Buttons ...

Page 22: ...Scanner Basics Page 22 terminator switch SCSI interface connections parallel interface connection SCSI ID dial option interface connection AC plug connection ...

Page 23: ...ner is turned on READY light green Comes on when the scanner is ready to scan and flashes during scanning When an error occurs the type of error is indicated by both the READY and ERROR lights as listed in Scanner Errors ERROR light OPERATE light READY light RESET button OPERATE button ...

Page 24: ...ERROR lights indicate the type of error See Diagnosing Problems for details ERROR light READY light Error type On On Command error Flashing Off Interface error Flashing Flashing Fatal error Off Off Option ADF or TPU error Caution Pressing the RESET button during a scan stops the scanner and may cause an error in the scanning software The RESET button may not work if two computers are connected to ...

Page 25: ...ocument table with the side to be scanned facing down Position the document in the upper left corner as shown Note Make sure the document is flat against the glass surface so that the image is properly focused Always close the lid to prevent interference from external light Don t leave photographs on the document table for a long time they may stick to the glass Keep the document table clean See C...

Page 26: ... TWAIN Pro User s Guide or the LaserSoft SilverFast ai for EPSON Expression 836XL User s Guide Note The clear document guide can also be used to hold light originals against the document table this will prevent the original from being pushed out of alignment by air currents as the document cover is closed See Using the Clear Document Guide for details ...

Page 27: ...nd lift it straight up To reattach the document cover insert the hinge pins into the holes and push straight down on the cover until it clicks into place Caution Do not force the cover off the scanner or lift the cover by the front You may damage the cover When scanning with the cover removed cover any exposed areas of the document table to prevent interference from external light ...

Page 28: ...Page 28 2 Using Optional Equipment Follow the steps in these sections to install and use the scanner s optional equipment Using the Transparency Unit Using the Auto Document Feeder ...

Page 29: ...scan normal opaque documents with the TPU installed Follow the steps in these sections to install and use the TPU Unpacking the Transparency Unit Removing the Shipping Screws Installing the Transparency Unit Installing the Transparency Guide Scanning Transparencies and Oversized Film Using the Film Holders Scanning Normal Documents with the Transparency Unit Installed Adjusting the Transparency Gu...

Page 30: ...these items are included in the box with the TPU Contact your EPSON dealer if anything is missing or damaged transparency unit reflective document mat transparency guide guide and adjust pins 4 5 inch film holder medium format film holder 35 mm filmstrip holder 35 mm slide holder ...

Page 31: ...e TPU to secure its lamp assembly You must remove these screws before using the TPU 1 Turn the TPU so the glass side faces up 2 Use a Phillips head cross head screwdriver to remove both shipping screws from the holes labeled CLAMP as shown below Caution If a screw is left in an outer hole while using the TPU the TPU may be damaged ...

Page 32: ... holes labeled CLAMP The transportation lock screw on the scanner must also be locked before transporting the scanner see the scanner s Setup Guide Note If you can t replace the shipping screws the TPU s lamp assembly may not be in its home position If this is the case reattach the TPU to the scanner close the TPU and turn on the scanner The lamp assembly returns to its home position Turn off the ...

Page 33: ...lling the Transparency Unit Follow the steps below to install the TPU 1 Make sure the scanner is turned off Then unplug the power cable from the scanner 2 Remove the document cover by grasping it beside the hinges and lifting it straight up ...

Page 34: ...Using Optional Equipment Page 34 3 Align the TPU hinge pins with the holes in the scanner then lower the TPU until the pins rest securely in the holes 4 Close the TPU ...

Page 35: ...Attach the TPU connector to the option connector at the back of the scanner Secure the connector using the attached screws 6 Plug the scanner back in and turn it on Caution Do not put heavy objects on the TPU doing so may damage the TPU ...

Page 36: ... below to install the transparency guide 1 Lift the TPU 2 If your scanner doesn t already have a guide pin and adjust pin installed as shown below insert the guide pin and adjust pin that came with the TPU Make sure the adjust pin s arrow faces the guide pin adjust pin guide pin arrow ...

Page 37: ...Using Optional Equipment Page 37 3 Place the transparency guide above the scanner s document table over the pins as shown below Make sure the oval hole is on the right ...

Page 38: ...t table including the narrow window visible through the transparency guide To scan transparencies see Scanning Transparencies and Oversized Film To scan slides or strips of negative or positive film see Using the Film Holders To scan normal documents with the transparency guide installed Scanning Normal Documents with the Transparency Unit Installed ...

Page 39: ...r than the guides on the document table place the transparency or film facedown on the document table with the corner against the notch on the transparency guide as shown below The maximum film size is 11 4 16 5 inches 290 420 mm Close the TPU and scan according to the instructions in your scanner software s online guide ...

Page 40: ...th the TPU to scan 35 mm slides strips of 35 mm negative or positive film strips of medium format 2 1 4 inch film and 4 5 inch 102 127 mm film Follow the steps in these sections Loading 35 mm slides Loading strips of negative or positive film Loading medium format 2 1 4 inch film Loading 4 x 5 inch film ...

Page 41: ...ides facing the triangle side as shown below 2 Place the slide holder on the document table with the corner against the notch on the transparency guide as shown below Align the triangles on the slide holder and the transparency guide 3 Close the TPU and scan the slides according to your scanner software s online guide triangle ...

Page 42: ...ment Page 42 Loading strips of negative or positive film 1 Place the 35 mm filmstrip holder on a flat surface then lift up one end of the strip cover and remove it 2 Insert a strip of film in the filmstrip holder facedown ...

Page 43: ...holder Swing the cover down fitting the cover holes over the pins on the holder Snap the cover shut 4 Repeat steps 1 through 3 for all the filmstrips you want to scan 5 Place the filmstrip holder on the document table with the corner against the notch on the transparency guide Align the triangles on the filmstrip holder and the transparency guide ...

Page 44: ...44 6 Close the TPU and scan the film according to your scanner software s online guide Loading medium format 2 1 4 inch film 1 Place the medium format film holder on a flat surface then lift up the side of the strip cover to open it ...

Page 45: ...Using Optional Equipment Page 45 2 Insert the film in the holder facedown 3 Close the cover until it snaps shut 4 Repeat steps 1 through 3 for all the film you scan ...

Page 46: ...der on the document table with the corner against the notch on the transparency guide Align the triangles on the holder and the transparency guide 6 Close the TPU and scan the film according to the instructions in your scanner software s online guide ...

Page 47: ...Using Optional Equipment Page 47 Loading 4 x 5 inch film 1 Place the 4 5 inch film holder on a flat surface then lift up the side of the film cover to open it 2 Insert the film in the holder facedown ...

Page 48: ...Using Optional Equipment Page 48 3 Close the cover until it snaps shut 4 Repeat steps 1 through 3 for all the film you want to scan ...

Page 49: ...der on the document table as shown with the corner against the notch on the transparency guide Align the triangles on the holder and the transparency guide 6 Close the TPU and scan according to the instructions in your scanner software s online guide ...

Page 50: ...ded with the TPU as described below 1 Open the TPU and remove the transparency guide from the scanner s document table if necessary 2 Slide the reflective document mat into place and insert the tabs into the slots on the TPU as shown below Then firmly pull up the mat while inserting the top two tabs into the slots in the top of the TPU tabs go into slots here pull up into slots here ...

Page 51: ...le and close the TPU 4 Scan according to the instructions in Scanner Basics setting your Document Source to Flatbed TWAIN Pro or your Document Type to Reflective SilverFast To remove the reflective document mat slide it down and then pull it up and out of the slots on the TPU ...

Page 52: ...iage If you find that your scanned images are being scanned at a slight angle adjust the angle of scanning by turning the adjust pin The direction and degree you should turn the adjust pin depends on your scanner and the placement of the document to be scanned You may want to experiment with it to determine the best angle 0 2 0 1 0 1 0 2 0 ...

Page 53: ...aracter recognition scanning or for creating an image database To use the ADF with your OCR software you must install EPSON TWAIN Pro Follow the steps in these sections to install and use the ADF Unpacking the Auto Document Feeder Installing the Auto Document Feeder Loading Paper in the Auto Document Feeder Fixing Paper Jams in the Auto Document Feeder Adjusting the Scanning Position of the Auto D...

Page 54: ...age 54 Unpacking the Auto Document Feeder Make sure that the following items are included in the ADF box Contact your EPSON dealer if anything is missing or damaged stopper screwdriver installation screws paper out support knobs ...

Page 55: ... help you lift it The ADF is large so clear a wide space around the scanner before unpacking and installing it Follow the steps below to install the ADF on your scanner 1 Make sure your scanner is turned off and unplug the scanner s power and interface cables 2 Remove your scanner s document cover by grasping it beside the hinges and lifting it straight up ...

Page 56: ...age 56 3 Insert the installation screws that came with the ADF into the holes in the back of the scanner and secure them with the enclosed screwdriver as shown below 4 Place the two knobs included with the ADF beside the scanner ...

Page 57: ...Using Optional Equipment Page 57 5 Place the ADF on the scanner lining up the screws with the holes as shown Warning The ADF is heavy so you may need to have someone help you lift it ...

Page 58: ...nt Page 58 6 Twist the knobs onto the ends of the screws and tighten them using the enclosed screwdriver 7 Attach the ADF s connector to the scanner s option interface Secure the connection by tightening the connector screws ...

Page 59: ...d paper out support to the scanner as shown Insert the tabs on the paper out support into the slots at the right end of the document table 9 Close the ADF 10 Reattach all the scanner cables and turn on the scanner Caution If the ADF misfeeds first make sure the stopper and paper out support are in place and correctly installed paper out support stopper ...

Page 60: ...he ADF make sure the document Has no wet ink on it Has no holes and is not ripped or wrinkled Has no staples or other objects attached that may damage the feeder Has no folds Is not a multipart form Is not bound Paper size Direction A3 Ledger B4 Legal A4 Letter B5 A5 5 5 5 8 inch 140 148 mm Portrait A4 Letter B5 A5 Landscape Caution Do not feed photographic sheets or valuable original artwork into...

Page 61: ...h the page you want to scan first on the bottom Insert the paper stack into the ADF until it meets resistance If your document is in portrait orientation top and bottom edges are shorter than the side edges insert the document bottom edge first Note You can automatically scan both sides of a document using the ADF double sided setting in EPSON TWAIN Pro See the software s online user s guide for i...

Page 62: ...lide the edge guides to the edges of your paper 4 Follow the steps in your software s user s guide to scan your document Caution When scanning high quality color or halftone documents it is best to open the ADF and scan documents as described in Loading documents manually Don t open the ADF while scanning You ll get an option error and possibly a paper feeding error Always close the ADF before sca...

Page 63: ...t Page 63 Loading documents manually You can load documents manually while the ADF is installed Open the ADF and place the document on the document table Then close the ADF and scan the document as described in Scanner Basics ...

Page 64: ...Using Optional Equipment Page 64 Fixing Paper Jams in the Auto Document Feeder If a paper jam occurs first open the ADF s cover to determine where the paper jam occurred ...

Page 65: ...f paper jams in the feeder open the cover on the left and slowly pull out the jammed paper as shown Be careful not to pull too hard or the paper may tear making it more difficult to remove pull paper out this way or this way open cover ...

Page 66: ...lowly pull out the jammed paper as shown Be careful not to pull too hard or the paper may tear making it more difficult to remove After removing the jammed paper close the ADF cover and reset the scanner by turning it off and on again or pressing the RESET button pull paper out this way or this way open cover ...

Page 67: ...g position using the adjustment dials This problem may occur if the stopper is not installed or not positioned properly on the document table so first make sure the stopper is installed as described in Installing the Auto Document Feeder To access the dials slide open the dial cover on the rear of the ADF m m m m 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 ...

Page 68: ... stop during scanning of the second side If the upper portion of the scanned image is missing turn the dial clockwise The position changes in 1 mm 0 04 inch increments If the lower portion of the scanned image is missing turn the dial counterclockwise The position changes in 1 mm 0 04 inch increments 0 1 2 3 4 5 6 7 7 6 5 4 3 2 1 mm mm 0 1 2 3 4 5 6 7 7 6 5 4 3 2 1 ...

Page 69: ...intaining and Transporting Your Scanner This chapter gives tips on caring for your scanner and preparing it for a move in these sections Cleaning the Scanner Replacing the Fluorescent Lamp Transporting the Scanner ...

Page 70: ... clean it with a soft dry lint free cloth If grease or other hard to remove material gets on the glass remove it with a small amount of glass cleaner on a soft lint free cloth Wipe off any remaining moisture with a dry lint free cloth Do not Scratch or damage the document table glass Use a hard or abrasive brush to clean it Use alcohol thinner or corrosive solvents Spill liquids into the scanner m...

Page 71: ...dim to operate normally the scanner stops working and both the READY and ERROR lights flash If this happens the lamp assembly may need to be replaced For details contact your local Epson Customer Care Center see Where to Get Help for details Caution Never open the case of the scanner If you think repairs or adjustments are necessary consult your Epson Customer Care Center ...

Page 72: ... the home position the left side Then turn off the scanner Turn the transportation lock screw to the locked position to secure the carriage Note If the scanner is inoperable the carriage may not automatically return to the home position If it doesn t raise the right side of the scanner and hold it up until the carriage comes to rest at the left side Then turn the transportation lock screw to the l...

Page 73: ...ms Upgrading Your System Problems and Solutions Using the Document Guide Diagnosing Problems Some problems you may have can involve your software or computer such as Incorrect setup of the parallel or SCSI interface Inappropriate selection of the scanner functions Incorrect setup of your computer or software ...

Page 74: ...check the scanner s indicator lights See Indicator Lights to determine what kind of error it is and try the suggested solutions If that doesn t solve the problem see Problems and Solutions See the documentation that came with your software computer and printer for other possible solutions ...

Page 75: ...nterface connection Then push the RESET button or turn the scanner off and on Flashing Flashing Fatal error The problem could be The transportation lock screw has not been released The optional TPU or the optional ADF is not set up correctly The fluorescent lamp may need to be replaced The scanner is inoperative Check that the transportation lock screw is released check any installed options then ...

Page 76: ...ncrease your system s processing speed large files take longer to process than small ones Video card If your scanned images look grainy or have poor gradient fills on your monitor you may want to upgrade your video card You ll need 24 bit color also called true color or millions of colors or better for the highest quality image reproductions High resolution monitor The resolution of your monitor a...

Page 77: ... programs are available to make image files smaller for storage or transmission For example they can enable you to store a 3MB image file on a 1 44MB floppy disk Compression software can compress images and restore them with virtually no loss of data or quality ...

Page 78: ... come on The READY light does not come on Problem Solution The scanner is not getting power Make sure the power cable is correctly plugged into the scanner and the power outlet Make sure the outlet is operational and is not connected to a timer or switch Problem Solution The scanner is not communicating with your computer Make sure the scanner is securely connected to the correct computer interfac...

Page 79: ...boards in your computer make sure that they re not interfering with the interrupt setting of the interface board for your scanner See your computer manual for details Problem Solution Your system doesn t meet your software requirements or the software is set up incorrectly Make sure you have correctly installed your software Make sure your computer system meets all the requirements specified for y...

Page 80: ...during scanning Check the position of the document and don t move it while the scanner is operating Be sure the scanner is not tilted or placed on an unstable surface Problem Solution Part of the document may be wrinkled warped or not in contact with the document table Be sure the document is uniformly flat and smooth There may be IRQ interrupt request conflicts within your system Check your opera...

Page 81: ...ion The document may be letting in external light If the document is very thick or warped at the edges the edges of the image may be discolored Cover the edges of the document with opaque paper to block outside light If part of the document extends beyond the document table that edge may not be in contact with the document table Change the position of the document Problem Solution The document is ...

Page 82: ... on the top and side of the document table Your document isn t aligned to compensate for carriage movement The scanner s normal carriage movement may result in scans which aren t perfectly aligned with the document table scales Use the document guide to adjust your document alignment as described in Using the Document Guide Problem Solution Your printer may be causing the problem If this happens i...

Page 83: ... and is correctly set up See your printer manual for instructions Your printer software may be causing the problem Check that your printer software is properly installed and configured See your software manual for details Problem Solution Your scan is being distorted by an effect known as Newton s Ring Try scanning the film upside down Newton s Ring is an optical phenomenon that occurs when two ve...

Page 84: ...your image If you are importing a scanned image file into your application software make sure the file format is one your software can read Also check that the image settings in your application are appropriate for the type of image you want to scan See your software manual for details Problem Solution You re using EPSON TWAIN Pro and didn t calibrate your screen to the scanner Use the EPSON Scree...

Page 85: ...matching schemes that came with your scanner software for the most precise color matches See your scanner software s online user s guide for instructions Also check your software and monitor manuals for information on color matching and calibration Problem Solution An exact color match may not be possible Exact reproduction of colors is very difficult because of the different technologies used to ...

Page 86: ...eing scanned at a slight angle use the document guide to adjust the angle of scanning This section includes instructions for Installing the Document Guide Scanning the Document Guide Calculating the Adjustment Angle Scanning Your Aligned Document Note Before using these instructions read the EPSON TWAIN Pro User s Guide to learn how to create and work with frames ...

Page 87: ... in your scanner box Installing the Document Guide 1 Insert the guide pin in the left hole above the scanner s document table and the adjust pin in the right hole push them in securely Turn the adjust pin so its arrow faces the guide pin clear document guide grid document guide adjust pin guide pin ...

Page 88: ...g Page 88 2 Lay the clear document guide on the document table with the oval hole on the right and the round hole on the left Align the holes on the guide over the pins adjust pin guide pin clear document guide arrow ...

Page 89: ...Troubleshooting Page 89 3 Place the grid document guide onto the guide pins with the oval hole on the right and the round hole on the left 4 Close the document cover ...

Page 90: ...EPSON TWAIN Pro Select the following settings Click Preview You see a preview of the document guide in the preview area See the EPSON TWAIN Pro User s Guide for details EPSON TWAIN Pro Settings Document Source Flatbed Image Type 256 Grayscale Destination LineWork Scan Resolution 800 dpi ...

Page 91: ...Troubleshooting Page 91 2 Make a marquee around the alignment dots on the document guide scale boxes marquee ...

Page 92: ...Troubleshooting Page 92 3 Use the Marquee tool to create another frame around the top scale second marquee ...

Page 93: ...4 Use the Zoom tool to view the enlarged scale Remove the second frame by clicking on the Delete Marquee tool 5 Align the left edge of the original frame with position 4 on the scale Click on the Return to Full Preview button ...

Page 94: ... 4 for the bottom scale Write down the position of the original frame edge on the bottom scale 7 Use the procedure in Calculating the Adjustment Angle to calculate the proper adjustment angle Example Top scale reading 4 0 Bottom scale reading 3 6 ...

Page 95: ...first need to determine which way to adjust it and by how much To determine the amount you need to adjust the pin to align your document subtract the bottom scale value from the top scale value and divide the result by 4 In our example calculate 4 0 3 6 4 0 1 Therefore you must set the adjust pin angle to 0 1 ...

Page 96: ...n the adjust pin to the number you calculated 0 1 in the previous example To confirm the angle repeat the steps under Scanning the Document Guide Once you ve confirmed the angle it s a good idea to write it down for future reference 0 1 0 0 1 0 2 0 2 ...

Page 97: ... Lay the grid document guide on a table with the oval hole on the left and the round hole on the right 3 Place your document face up on the grid document guide and align your document with the grid then secure the document with tape Place any other documents you want to scan and tape them the same way ...

Page 98: ... selected in Calculating the Adjustment Angle if necessary 6 Close the document cover and scan as described in Scanner Basics Using the Clear Document Guide The clear document guide can also be used to hold light originals against the document table this will prevent the original from being pushed out of alignment by air currents as the document cover is closed ...

Page 99: ...ides the technical specifications for your scanner and its optional equipment in these sections Scanner Specifications Auto Document Feeder Specifications Transparency Unit Specifications Note Specifications are subject to change without notice ...

Page 100: ...hes 310 437 mm A3 or US B size reading area can be specified from software Scanning resolution 800 dpi main 1600 dpi sub Output resolution 50 dpi to 3200 dpi in 1 dpi increments values above 800 dpi are interpolated in the software Command level ESC I B8 B6 Focus Control Scanning speed Line art Approx 10 8 ms line 256 gray levels Approx 10 8 ms line Full color Approx 15 ms line using A3 portrait a...

Page 101: ...scanning R G B Zoom 50 to 200 in 1 increments Image data 12 bits input optical density of 3 3 8 or 12 bits output Brightness 7 levels Line art settings Fixed threshold with Text Enhancement Technology enabled Interface Bidirectional parallel and SCSI Light source Xenon cold cathode fluorescent lamp Reliability Main unit MCBF 100 000 cycles of carriage movements Dimensions Width 25 8 inches 656 mm ...

Page 102: ... required Electrical Specifications 100 120 V model 220 240 V model Input voltage range 100 to 240 VAC universal autoswitching Rated frequency 50 to 60 Hz Input frequency 49 5 to 60 5 Hz Rated current 1 2 A 0 7 A Power consumption Approx 60 W 75 W maximum with optional equipment installed Insulation resistance 10 mΩ at 500 VDC between AC line and chassis ...

Page 103: ...ary office or home conditions Extremely dusty conditions should be avoided Operation under direct sunlight or near a strong light source should be avoided Model Safety Standards EMC 100 120 V UL 1950 with D3 CSA C22 2 950 with D3 FCC part 15 subpart B class B USA CSA C108 8 class B Canada 220 240 V EN 60950 VDE EN 60950 Nordic Deviation NEMKO EN55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 ...

Page 104: ...lel interface Data format 8 bit parallel Synchronization External strobe pulse Handshaking ACKNLG and BUSY signals Logic level Input output data and interface control signals are TTL compatible Connector type 36 pin Centronics type connector Connector pin arrangement 18 36 1 19 ...

Page 105: ... 10 ACKNLG O Acknowledge symbol 11 BUSY O Scanner busy signal 12 NC Not used 13 GND Ground 14 15 NC Not used 16 GND Ground 17 C_GND Frame ground 18 NC Not used 19 30 GND Ground 31 INIT I Scanner reset signal The pulse width at the receiving terminal must be longer than 50 µs 32 NC Not used 33 GND Ground 34 35 NC Not used 36 DIR I Direction ...

Page 106: ...hase COMMAND phase the Logical Unit number is fixed at 0 and the command link function is not supported DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level TTL compatible Electrical standard ANSI Standard X3 131 1986 ID Setting Can be set from 0 to 7 ...

Page 107: ...Specifications Page 107 Terminator Internal terminator selectable Connector type Two 50 pin connectors Connector pin arrangement 25 50 1 26 ...

Page 108: ...37 39 40 42 GND Ground 13 NC Not used 26 33 DB0 DB7 I O Data bus 0 7 34 DBP I O Data bus parity 38 TERMPWR Terminator power 41 ATN I Attention 43 BSY I O Busy 44 ACK I Acknowledge 45 RST I Reset 46 MSG O Message 47 SEL I O Select 48 C D O Command data 49 REQ O Request 50 I O O Input output ...

Page 109: ...hod Hardware initialization When the scanner is turned on When the scanner receives an INIT signal from the parallel interface pin 31 goes LOW When the scanner receives a SCSI Reset signal from the SCSI interface Software initialization When software sends the ESC initialize the scanner command When the scanner receives a SCSI Bus Device Message ...

Page 110: ...the bottom of the stack and ejected faceup Document replacement time 1 2 seconds A4 Letter landscape Multiple sizes Unavailable all documents in a stack must be the same size Noise 50 dB or less Reliability 100 000 sheet paper feeding life 100 000 sheet paper ejecting life 100 000 hinge closings Dimensions Width 23 6 inches 601 mm Depth 20 8 inches 529 mm Height 4 8 inches 122 mm Weight 35 lb 16 k...

Page 111: ... 80 g m2 paper B4 Legal or larger Ejecting Capacity 100 sheets Paper quality High quality bond paper Compatible paper types High quality paper average quality paper inkjet paper fine and super fine bond paper Incompatible paper types Tracing paper OHP film or label sheets Coated pasted carbon catalog or specialty fiber paper such as rice paper Stapled clipped torn curled bent or holed paper Paper ...

Page 112: ...sumption current 24 VDC 2 0 A 5 VDC 0 3 A Insulation resistance 10 mΩ or more at 500 VDC between AC line and chassis Dielectric strength 1000 VAC per minute between AC line and chassis Resistance to static electric noise Case Operated properly at 10 KV or less Metal Operated properly at 7 KV or less ...

Page 113: ...ut condensation 10 to 85 without condensation Resistance to vibration 0 2 G 5 to 55 Hz in all directions 2 G 5 to 55 Hz in all directions Drop test height 24 2 inches 62 cm when packed Operating conditions Ordinary office or home conditions Extremely dusty conditions should be avoided Operation under direct sunlight or near a strong light source should be avoided if paper thickness is over 110 g m...

Page 114: ...unit Light source Xenon cold cathode fluorescent lamp Color separation RGB color filter separation Supported documents Positive and negative film Document size 16 5 11 4 inches 420 290 mm maximum A3 or US B size 35 mm film strip or slide Medium 2 1 4 inch film 4 5 inch 8 10 inch Reliability MCBF 100 000 carriage returns ...

Page 115: ... 5 VDC Consumption current 24 VDC 1 3 A 5 VDC 0 3 A Environmental Specifications Operating Storage Temperature 41 to 95 F 5 to 35 C 13 to 140 F 25 to 60 C Humidity 10 to 80 without condensation 10 to 85 without condensation Operating conditions Ordinary office or home conditions Extremely dusty conditions should be avoided Operation under direct sunlight or near a strong light source should be avo...

Page 116: ...manually 63 paper jams fixing 64 to 66 scanning position adjusting 67 to 68 specifications 110 to 113 unpacking 54 using 53 to 68 Automatic Area Segmentation 11 B Buttons 23 to 24 C Cables 13 Cleaning scanner 70 transparency unit 38 Color matching problems 84 to 85 Color stripes 83 Compression software 77 Cover removing 27 D Dials ADF 67 to 68 Document guide adjustment angle calculating 95 to 96 i...

Page 117: ... Pro 26 51 53 61 84 86 90 to 94 ERROR light 23 to 24 71 75 Errors 24 75 F Features 11 to 12 Film holders 35 mm filmstrips loading 42 to 44 35 mm slides loading 41 4 x 5 inch film loading 47 to 49 medium format 2 1 4 inch film loading 44 to 46 unpacking 30 using 40 to 49 Fluorescent lamp replacing 71 G Guide pin 36 87 H Home position scanner 72 transparency unit 32 I Image matching problems 84 to 8...

Page 118: ...n s Ring 83 O OCR 11 53 OPERATE button 24 OPERATE light 23 78 Optical character recognition 11 53 Option connector 22 35 58 Optional equipment auto document feeder 53 to 68 list of 13 transparency unit 29 to 52 using 28 to 68 Oversized documents 27 Oversized film 39 P Paper jams fixing 64 to 66 Parallel interface 12 14 22 104 to 105 Printer problems 82 Problems diagnosing 73 to 75 image matching 8...

Page 119: ... 13 22 106 to 108 Service 17 Slides see Film holders Software problems 79 82 84 to 85 Specifications auto document feeder 110 to 113 scanner 100 to 109 transparency unit 114 to 115 Supported documents auto document feeder 111 scanner 102 transparency unit 114 System upgrading 76 to 77 T Text Enhancement Technology 11 Transparency unit cleaning 38 description 13 installing 33 to 35 loading oversize...

Page 120: ...ency guide angle adjusting 52 transparency guide installing 36 to 38 unpacking 30 to 32 using 29 to 52 using film holders 40 to 49 Transportation lock screw 21 Transporting scanner 72 Troubleshooting 73 to 98 U Upgrading system 76 to 77 V Video card 76 ...

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Epson 836XL - Expression - Flatbed Scanner, User Manual

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Summary of Contents for 836XL - Expression - Flatbed Scanner

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