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Epson Stylus PRO 7000, Reference Manual

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Epson Stylus PRO 7000 Reference Manual Download Page 145

Troubleshooting

6-23

Correcting USB Problems

Make sure your computer is a Windows 98 pre-installed
model

Your computer must be a Windows 98 pre-installed model. You
may not be able to install or run the USB Printer Driver on a
computer which is not equipped with a USB port or which is
upgraded from Windows 95 to 98.

For details about your computer, contact your dealer.

Make sure that EPSON USB Printer Devices appears in the
Device Manager menu

If you canceled the plug-and-play driver installation before the
procedure was completed, either the USB printer device driver or
the printer driver may be installed incorrectly.

Follow the steps below to check the installation and reinstall the
drivers.

1. Turn the printer on. Plug the USB cable into the printer and

the computer.

2. Right-click the

My Computer

icon on your desktop, then

click

Properties

.

3. Click the

Device Manager

tab.

Summary of Contents for PRO 7000

Page 1: ...mounting brackets roll paper cover paper insertion slot paper set lever control panel ink cartridge compartment lower cover paper guides optional interface card slot cover parallel interface connecto...

Page 2: ...2...

Page 3: ...ON s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those...

Page 4: ...inting a status sheet 1 23 Maintenance Mode 1 1 How to enter maintenance mode 1 1 Items 1 1 Hex dump 1 1 Language 1 2 Chapter 2 Printer Software Printer Software Introduction 2 2 Accessing the Printer...

Page 5: ...dows NT 4 0 2 1 Uninstalling the Printer Software Windows only 2 1 Chapter 3 Printer Status and Print Job Management Checking Printer and Print Job Status for Windows 3 1 Using the Progress Meter 3 1...

Page 6: ...n thick paper 0 5 to 1 6 mm 4 18 Setting the Paper Basket 4 20 When feeding paper forward 4 21 When feeding paper backward 4 22 Chapter 5 Maintenance and Transportation Replacing Ink Cartridges 5 2 Re...

Page 7: ...ty Could be Better 6 14 Horizontal banding 6 14 Vertical misalignment or banding 6 14 Incorrect or missing colors 6 14 Faint printout or gaps 6 15 Blurry or smeared printout 6 16 Color Documents Print...

Page 8: ...irements A 12 For using your printer with a PC A 12 For using your printer with a Macintosh A 13 Interface Specifications A 14 Parallel interface A 14 USB interface A 15 Options and Consumable Product...

Page 9: ...ts 1 4 Status messages 1 6 SelecType Settings 1 7 When to use SelecType 1 7 Basic SelecType setting procedure 1 7 SelecType menus 1 9 Printing a nozzle check pattern 1 17 Performing the head alignment...

Page 10: ...n while pressing and holding the Pause button to enter the maintenance mode See Maintenance Mode on page 1 Cleaning 3 Sec Print head cleaning is performed when pressed for three seconds Before cleanin...

Page 11: ...SelecType mode a desired parameter can be selected from the selected item Parameters change in reverse order Cut Eject Enter When the Sheet light is on Ejects the cut sheet When the Roll Auto Cut ligh...

Page 12: ...ror has occurred See Printer Stops Printing Unexpectedly on page 6 3 o Ink Out K The black ink is out or the black ink cartridge is not installed correctly f Ink Out K The black ink is low The black i...

Page 13: ...oll Auto Cut Auto Cut is selected The roll paper will be automatically cut after printing f Roll Auto Cut Roll paper is selected in the printer driver but Sheet is selected at the control panel o Roll...

Page 14: ...GE You are replacing the ink cartridge s INK LOW Ink cartridge s is are nearly empty Replace the ink cartridge s indicated by the Ink Out light s When the ink cartridge s is are out printing stops Pri...

Page 15: ...ngs If you are not getting the results you expect check your application software settings To see the current SelecType settings print a status sheet Basic SelecType setting procedure The following is...

Page 16: ...factory set values 4 Select a parameter Press the or button to select a parameter for the item For example Note that the asterisk disappears This means that the selected parameter OFF is not yet stor...

Page 17: ...ion total prints since delivery and ink cartridge parts life on the LCD Paper Configuration menu PAPER CONFIG MENU onpage 1 15 You can register the paper thickness and ink drying time and select the s...

Page 18: ...er The Print Page Line operation changes according to the Auto Cut settings as shown Note When the Sheet light is on the Print Page Line setting is not available Roll Auto Cut light Print Page Line Pr...

Page 19: ...PARA USB or optional OPTION PARA I F Parallel interface mode selection Select the parallel interface mode from compatible COMPAT and ECP If you are using a USB connection select COMPAT CODE PAGE Code...

Page 20: ...ot match the images and the printer may print off of paper PAPER ALIGN CHK Paper alignment check When you select ON the printer stops printing and appears on the printer s control panel if slippage ha...

Page 21: ...ormissingdots Also the firmware version is printed For details see Printing a nozzle check pattern on page 1 17 You can perform the nozzle check pattern printing using the utility included in the Soft...

Page 22: ...C M LC LM Y Remaining ink Displays the amount of ink left in the Black Cyan Magenta Light Cyan Light Magenta Yellow ink cartridges CUTTER LIFE TOTAL PRINTS WASTE INK CR MOTOR Carriage motor life PF M...

Page 23: ...s determined automatically STD standard or by the registered value 1 2 3 or 4 You can also register the ink drying time and suction setting for the STD setting The procedure for registering and recall...

Page 24: ...1 16 The Control Panel Cutter Replacement menu CUTTER REPLACE MENU This menu enables you to replace the paper cutter For a detailed description see Replacing the Paper Cutter on page 5 5...

Page 25: ...nozzle check pattern A nozzle check pattern can be printed to check the 6 colors for missing dots 1 Load paper in your printer as described in Using Roll Paper on page 4 3 or Using Cut Sheet Media on...

Page 26: ...rforming the head alignment The procedure for head alignment using SelecType is described below General flow of the head alignment procedure Aligning the print heads 1 Load paper in your printer as de...

Page 27: ...pears 5 If you want to print all the adjustment patterns press the Enter button If you want to print a single adjustment pattern press the or button until the pattern number 1 2 3 that you want to adj...

Page 28: ...y the number for that set Note If set 4 shows the smallest gaps out of all the printed patterns the print heads are aligned Press the Pause button to exit SelecType mode 7 Press the Enter button to re...

Page 29: ...ring the settings To register the paper thickness and ink drying time settings follow the steps below 1 Load the paper you want to check and register its thickness in your printer as described in Usin...

Page 30: ...s a PAPER THICK NO in the Paper Configuration menu as shown below 8 Press the Enter button to save the selected value 9 Press the Item button appears Press the or button to select time in minutes 10 P...

Page 31: ...u want to use Then press the Enter button 4 Press the Pause button to exit SelecType mode Printing a status sheet In SelecType mode a status sheet can be printed to see the current SelecType default v...

Page 32: ...1 24 The Control Panel...

Page 33: ...the host can be printed out in hexadecimal numbers 1 Load paper into the printer 2 In maintenance mode press the Item button to display 3 Press the Enter button The print data in the print buffer is p...

Page 34: ...ss the Item button until is displayed 2 If you want to change the language press the or button until a suitable language is displayed Example 3 Press the Enter button to set the language The printer e...

Page 35: ...page orientation and printable area 2 14 Fitting documents onto the page 2 15 Using the Roll Paper Option 2 17 Previewing your printout 2 19 Using the Printer Utilities 2 20 Accessing the printer uti...

Page 36: ...on the printer utilities and how to access them see Using the Printer Utilities on page 2 20 Online help provides more information about the printer software See Getting Information through Online Hel...

Page 37: ...My Computer 1 Double click the My Computer icon then double click the Printers folder 2 For Windows 95 and 98 right click your printer icon then clickProperties ForWindows NT 4 0 right clickyourprint...

Page 38: ...You can access the printer driver settings from the following dialog boxes Print dialog box Click Print on the File menu of your application or click Print Setup in the Page Setup dialog box Page Setu...

Page 39: ...paper in the list below then select a corresponding Media Type setting For some kinds of paper you have several Media Type settings to choose from Note The availability of special media varies by coun...

Page 40: ...es care of all detailed settings based on the current Media Type and Ink settings To make the Ink setting click Color to print in color or Black to print in black and white or gray scale To make the M...

Page 41: ...for Macintosh Note Depending on the media you choose in the Media Type list while Automatic is selected a slider may appear in the Mode box allowing you to choose Quality Speed or an intermediate Sel...

Page 42: ...tos taken with a digital camera to give your printed images the smooth natural appearance of photographs taken with a film camera Note This mode is available only when 16 24 or 32 bit color is selecte...

Page 43: ...tom button on the Main menu for Windows or in the Print dialog box for Macintosh Soft Focus This setting makes your photos look as if they were taken with a soft focus lens Sepia This setting applies...

Page 44: ...e Media Type setting on page 2 5 Advanced settings The Advanced settings give you complete control over your printing environment Use these settings to experiment with new printing ideas or to fine tu...

Page 45: ...re 2 11 Advanced menu for Windows Advanced dialog box for Macintosh 2 Select the Media Type loaded in the printer For details see Making the Media Type setting on page 2 5 3 Choose Color or Black in t...

Page 46: ...Print Quality settings you make 6 Click OK to apply your settings and return to the Main menu for Windows or Print dialog box for Macintosh If you want to return to the previous screen without applyin...

Page 47: ...int dialog box for Macintosh Note The names of the ready made settings provided by EPSON cannot be applied to your new settings To delete a setting select the setting in the Custom Settings dialog box...

Page 48: ...ng page orientation and printable area You can adjust the page orientation and printable area on the Paper menu for Windows or in the Page Setup dialog box for Macintosh Paper menu for Windows Page Se...

Page 49: ...Windows Orientation Use this setting to specify the direction of printing on the page Portrait vertical or Landscape horizontal If you need to print close to the bottom of the page select Rotate by 18...

Page 50: ...o use this function select the Fit to Page check box and select the paper size you loaded in the printer from the Output Paper Size list Normal Prints your document in normal size The output paper siz...

Page 51: ...ne and Save Roll Paper is not available Auto Rotate The Auto Rotate function is effective only when the print data length is shorter than the printable width of the roll paper The print data will auto...

Page 52: ...e select the Print Page Line check box in the Roll Paper Option box on the Paper menu for Windows on page 2 14 or the Print Page Line check box in the Page Setup dialog box for Macintosh on page 2 14...

Page 53: ...ble only when Roll Paper Banner is selected from the Paper Source list Previewing your printout The Preview feature allows you to see how your document will appear before actually printing it For Wind...

Page 54: ...displays a preview of your document On the Preview dialog box click Print to print the document or click Cancel to cancel printing Note The Print button changes between Print Preview and Save File by...

Page 55: ...ties click the Utility tab in the printer software window then click the button of the utility you want to use Note The letter in parentheses after the utility name indicates the shortcut key for that...

Page 56: ...mar your printouts EPSON Status Monitor 3 EPSON StatusMonitor You can check the occurrence of errors and the level of ink remaining for each ink cartridge using the EPSON Status Monitor 3 or EPSON St...

Page 57: ...rintouts Note Make sure that the printer is finished printing before performing the Nozzle Check Head Cleaning or Print Head Alignment utilities Otherwise your printout may be marred Printer and Optio...

Page 58: ...ogbox Information on your printer and options is printed out similar to that below Printer ID 48 48 50 52 50 52 2 Make sure the information in the utility matches the printed information If not adjust...

Page 59: ...lable settings are as follows High Speed Copies To print multiple copies of your document faster select High Speed Copies Show Progress Meter To monitor the progress of your print job select Show Prog...

Page 60: ...than EMF so some problems Insufficient Memory Disk Space to Print Slow print speed etc can be solved by selecting the Always spool RAW datatype check box When spooling RAW datatype print progress as...

Page 61: ...rom your Windows application By accessing the printer software the printer driver and utility menus appear in the printer software window Click the Help button at the bottom of the Main Paper Layout a...

Page 62: ...2 28 Printer Software...

Page 63: ...4 0 When you update the printer driver in Windows NT 4 0 please be sure to uninstall the previous printer driver before you install the new driver Installing over the existing printer driver results i...

Page 64: ...d EPSON Status Monitor 3 from the software list Click Add Remove If you are uninstalling printer software a dialog box appears and you need to select the printer icon for the driver you want to uninst...

Page 65: ...nt Job Management 3 1 Chapter 3 Printer Status and Print Job Management Checking Printer and Print Job Status for Windows 3 2 Using the Progress Meter 3 2 Using the EPSON Spool Manager 3 3 Using EPSON...

Page 66: ...icates the progress of the current print job and provides printer status information when bidirectional communication between the printer and computer is established This meter also displays helpful t...

Page 67: ...t one time it holds them in the order that they were received with printers on a network this may be cancelled a print queue When a print job reaches the top of the line the EPSON Spool Manager sends...

Page 68: ...tylus Pro 7000 Read me Accessing EPSON Status Monitor 3 There are two ways to access EPSON Status Monitor 3 Double click the printer shaped shortcut icon on the Windows taskbar To add a shortcut icon...

Page 69: ...lacement instructions Ink Levels EPSON Status Monitor 3 provides a graphic display of the amount of ink remaining Making monitoring preference settings The Monitoring Preference dialog box allows you...

Page 70: ...error types for which you wish to receive notification Select Shortcut Icon Select the Shortcut Icon check box to have a shortcut icon placed in your Windows taskbar Clicking the shortcut icon in the...

Page 71: ...essage You can also use this utility to check ink levels before printing To use the StatusMonitor click the EPSON StatusMonitor button in the Utility dialog box The following dialog box appears To acc...

Page 72: ...22 The Configuration Settings dialog box appears as below The options in this dialog box allow you to make the following settings Error notification Choose how the StatusMonitor notifies you in case...

Page 73: ...data is sent by the computer to the printer in rectangular bands which prevents the printer from having to reconstruct an entire image in memory before printing it Selecting this check box will make...

Page 74: ...alog box the same as or similar to the one below Note You can also open EPSON Monitor3 by double clicking the EPSON Monitor3 icon in the Extensions folder Managing print jobs with EPSON Monitor3 With...

Page 75: ...Double click a file in the list to preview it This function is disabled when you are printing the ESC P command file Double click Copies to change the number of copies to print out Resume Resumes pri...

Page 76: ...g box displays detailed information on a selected document s printer driver settings Changing the priority of print jobs To change the priority of print jobs in a print queue follow the steps below No...

Page 77: ...he Document Name column 3 From the Priority list select Urgent Normal Hold or Print Time Note If you select Print Time a dialog box appears where you can specify the date and time that the document wi...

Page 78: ...ires the highest print quality and extensive use of color it may still be possible to optimize the print speed by adjusting other printing conditions Keep in mind that changing some conditions to incr...

Page 79: ...e using Print speed Faster Slower Printer driver settings Ink Black Color Flip Horizontal Off On Data characteristics Variety of colors Grayscale Full color Hardware resources System speed Fast Slow H...

Page 80: ...Select this check box to turn on high speed printing for multiple copies This speeds up printing by using your hard disk space as a cache when printing multiple copies of your document EPSON Printer P...

Page 81: ...essage Action High Speed DMA Transfer enabled DMA transfer is already enabled Click OK to close the dialog box For higher data transfer rates use DMA Transfer Follow the steps below this table toenabl...

Page 82: ...Automatic Setting Write down the Input Output Range settings shown in the Resource settings box 5 Select a basic configuration setting from the Setting based on list that uses the same Input Output R...

Page 83: ...ld only be made by experienced personnel with administrative privileges If your computer has a parallel port which supports ECP mode you can make certain print speed settings in the Port Configuration...

Page 84: ...g IRQ and DMA settings here may help you speed up printing Input the same configuration numbers for IRQ and DMA which you have made with your expansion board See your computer manual to determine the...

Page 85: ...g and removing the spindle from the printer 4 5 Loading the roll paper 4 7 Using the roll paper belt 4 12 Cutting roll paper or printing page lines 4 14 Using Cut Sheet Media 4 15 Loading cut sheet me...

Page 86: ...ich the usage and expressive power of the printing results When using EPSON special media make sure the appropriate settings are made in the printer driver as described in Printer Software Introductio...

Page 87: ...r supplier for more information Using Roll Paper Attaching the roll paper to the spindle To install the roll paper onto the spindle follow the steps below To remove roll paper or empty roll paper core...

Page 88: ...e end of the roll paper Removing the roll paper from the spindle To remove the roll paper from the spindle follow the steps below 1 Place the paper loaded spindle down on a flat surface 2 Slide the mo...

Page 89: ...tic bag and outer package to avoid moisture problems Attaching and removing the spindle from the printer To attach the paper loaded spindle to the printer follow the steps below When you remove the sp...

Page 90: ...nd of the roll paper properly 3 Hold the roll paper spindle so that the fixed flange is on the right side Then place the spindle on the groove on top of the printer once Note To mount the spindle corr...

Page 91: ...on the mounting brackets inside the printer 5 Close the roll paper cover until it locks into place or see Loading the roll paper on page 4 7 to load the paper Loading the roll paper To load roll paper...

Page 92: ...Depending on the kind of paper used automatic cutting may not be possible 3 Make sure the Operate light and Pause light are not flashing then push the paper set lever all the way down appears on the...

Page 93: ...Paper Handling 4 9 4 Open the roll paper cover 5 Load the paper into the paper insertion slot...

Page 94: ...s not come out below the lower cover open the lower cover by pulling down on the handles then pull the paper through 7 Holding the bottom edge of the paper roll back the roll paper using the flange on...

Page 95: ...rint job press the Paper Feed button to position the paper in place for cutting marked with scissors Then press the Cut Eject button to recut the edge 9 Press the Pause button The print heads move and...

Page 96: ...m the computer The printer starts printing Note Make sure that the Paper Source setting in the printer driver matches the paper loaded in the printer 12 After you finish printing you may need to cut t...

Page 97: ...Paper Handling 4 13 Wrap the roll paper belt tightly around the roll paper To remove the roll paper belt simply unwrap it from around the paper...

Page 98: ...he Auto Cut setting To make the Auto Cut setting using the Paper Source button on the control panel see Buttons on page 1 2 To use the printer software see Using the Roll Paper Option on page 2 17 Not...

Page 99: ...ine setting using the control panel see SelecType Settings on page 1 7 To use the printer software see Using the Roll Paper Option on page 2 17 Using Cut Sheet Media Loading cut sheet media longer tha...

Page 100: ...appears on the LCD panel c Caution Do not move the paper set lever while the Operate light or Pause light is flashing Doing so may damage the printer 4 Load the sheet into the paper insertion slot unt...

Page 101: ...into the printing position appears on the LCD panel 7 Make the printer driver settings see Accessing the Printer Software on page 2 2 then send a print job from the computer The printer starts printin...

Page 102: ...is on and the roll paper cover is closed 2 Press the Paper Source button repeatedly until the Sheet light comes on 3 Make sure that the paper set lever is all the way up Then load the sheet into the...

Page 103: ...aper hold it while pressing the Paper Feed button The paper can be removed from the printer Printing on thick paper 0 5 to 1 6 mm When you load thick cut sheets follow the steps below Note When you us...

Page 104: ...l the way down appears on the LCD panel Open the lower cover by pulling down on the handles 5 Load the sheet into the paper insertion slot so that the bottom edge of the paper rests behind the open lo...

Page 105: ...ll the optional Stand C84402 to the printer you can use the paper basket to prevent your printouts from getting dirty or crinkled You can use the paper basket for both roll paper and cut sheet media T...

Page 106: ...4 22 Paper Handling When feeding paper forward Pull down the paper basket unit rod so that it rests on the floor...

Page 107: ...Paper Handling 4 23 When feeding paper backward Lift the paper basket rod unit all the way up Note If the parts shown below loosen tighten them...

Page 108: ...4 24 Paper Handling...

Page 109: ...tation Replacing Ink Cartridges 5 2 Replacing the Paper Cutter 5 5 Cleaning the Printer 5 8 If you have not used your printer for a long time 5 10 Transporting the Printer 5 10 A long distance 5 10 A...

Page 110: ...k remaining The corresponding Ink Out light may not flash to warn you even when the cartridge is almost out of ink Only install unused ink cartridges EPSON recommends the use of genuine EPSON ink cart...

Page 111: ...cartridge straight out of the printer appears on the LCD panel w Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water...

Page 112: ...k cartridge into the slot until the corresponding Ink Out light turns off Note There is a protection system against improper cartridge insertion If you cannot insert the ink cartridge smoothly the typ...

Page 113: ...o move the paper cutter holder using the control panel settings w Warning Be careful not to cut yourself while replacing the paper cutter To replace the paper cutter follow the steps below 1 Make sure...

Page 114: ...lower cover by pulling down on the handles 4 When appears on the LCD panel push in the side pin while turning the paper cutter cover to the right to open the casing 5 Slowly take your finger off the...

Page 115: ...the old cutter from the printer 7 Remove the new paper cutter from its package 8 Make sure the spring coil is inside the cutter holder If necessary reinstall the coil 9 Fully insert the new cutter int...

Page 116: ...n the LCD panel Paper cutter replacement is complete After replacing the paper cutter the print head nozzles may be clogged Perform a nozzle check and clean the print heads See your Startup Guide Clea...

Page 117: ...the ink cartridge compartment closed to prevent water from getting inside 7 If the inside of the printer accidentally gets soiled with ink wipe it off with a damp cloth 8 To wash the paper basket remo...

Page 118: ...acking materials Contact your dealer for assistance A short distance When you need to move the printer a short distance follow the steps below If you move the printer using the casters on the optional...

Page 119: ...unplug the power cord while the Operate light is flashing 4 Make sure that the printer is off Remove the following parts and push in the paper guides if necessary Power cord Interface cable Roll paper...

Page 120: ...and washers from the left and right sides and keep them in a safe place 7 Have two or more people lift the printer unit off of the optional Stand using the hand grips The printer unit weighs approxima...

Page 121: ...enyouwanttotransporttheprinteraveryshortdistance such as within the same room you can slide the printer on its casters c Caution Do not slide the printer on angled or uneven surfaces 1 Make sure that...

Page 122: ...en you set up the printer again see the Assembly and Setup Instructions and note the following points After transporting the printer EPSON recommends you perform a nozzle check clean the print heads a...

Page 123: ...have enough available memory Mac intosh 6 9 The printer sounds like it is printing but nothing prints 6 10 Printouts are Not What You Expected 6 10 Incorrect or garbled characters 6 10 Incorrect marg...

Page 124: ...0 When feeding paper forward with the optional Stand 6 20 Clearing Paper Jams 6 21 Correcting USB Problems 6 23 Make sure your computer is a Windows 98 pre installed model 6 23 Make sure that EPSON US...

Page 125: ...aning and ink charging is displayed on the LCD panel During ink drying is displayed NN is the number of minutes remaining Wait until the printer resumes printing An error has occurred Many common prin...

Page 126: ...t the control panel Make sure the paper source setting in the printer driver is the same as the control panel LOAD SHEET PAPER o Paper Out f Sheet o Roll Auto Cut o Roll Cutter Off Sheet is selected i...

Page 127: ...that the right and bottom edges are straight and in line with the rows of punch holes on the printer See Paper Handling Paper is set out of the printable area Paper is set out of the horizontal cutti...

Page 128: ...UT o Y LM M LC C K Ink cartridge s is are empty Replace the ink cartridge s as indicated by the lights See Replacing Ink Cartridges on page 5 2 NO INK CARTRIDGE o Y LM M LC C K Ink cartridge s is are...

Page 129: ...he power cord is securely plugged into the printer Make sure the power outlet works and is not controlled by a wall switch or timer Make sure the supplied voltage to the printer matches the rated volt...

Page 130: ...passing through any device such as a printer switching device or extension cable If you are using Windows NT 4 0 try uninstalling the EPSON Printer Port Click Start point to Programs and EPSON Printer...

Page 131: ...elect Printers 2 Right click EPSON Stylus Pro 7000 in the Printers window then select Properties 3 Click the Details tab 4 MakesurethatyourprinterdriverisselectedinthePrint using the following driver...

Page 132: ...inter is not selected as the default printer on page 6 8 Clear any stalled print jobs from the Progress Meter for Windows or EPSON Monitor3 for Macintosh See Using the Progress Meter on page 3 1 or Ac...

Page 133: ...e the paper set position is correct Line the paper up straightly and close to the rows of punch holes on the printer Inverted image Turn off the Flip Horizontal setting in the printer driver For instr...

Page 134: ...roduce sharper images with more vivid colors Select Color Controls in the Advanced dialog box and adjust color brightness etc as required For Macintosh make sure your application and image reading dev...

Page 135: ...edia Type setting in the Main menu for Windows or in the Print dialog box for Macintosh Make sure it is correct for the paper you re using For paper other than EPSON s register and select paper thickn...

Page 136: ...y to clear any clogged ink nozzles See Using the Printer Utilities on page 2 20 Check the Ink Out lights If necessary replace ink cartridges See Replacing Ink Cartridges on page 5 2 Vertical misalignm...

Page 137: ...nt printout or gaps Try one or more of these solutions Make sure that the ink cartridges do not exceed the expiration date For Windows check the Media Type setting in the Main menu Make sure it is cor...

Page 138: ...he printer driver setthepaperthickness usingtheSelecType setting See SelecType Settings on page 1 7 Make sure your paper is dry and the printable side is face up Also make sure you are using the corre...

Page 139: ...d be Faster Try one or more of these solutions To increase print speed select the Automatic mode in the Main menu for Windows or in the Print dialog box for Macintosh and then move the slider towards...

Page 140: ...the Paper Cutter on page 5 5 Note If you use roll paper other than EPSON special media see the user documentation included with the paper or contact your supplier Paper Feed or Paper Jam Problems Occ...

Page 141: ...e setting in the Print dialog box Make sure it is correct for the paper you are using Make sure that the platen gap setting matches your paper You can change the platen gap setting in the Printer Sett...

Page 142: ...rly Ifyouare usingtheprinter on the desk rollpaperis woundtightly and may feed with a curl Extend the two paper guides out from the lower printer When feeding paper forward with the optional Stand Ext...

Page 143: ...r is jammed cut it at the paper insertion slot 2 Make sure the Operate light and Pause light are not flashing then push the paper set lever all the way down 3 Open the roll paper cover and rewind the...

Page 144: ...Note When you are not printing on the loaded roll paper secure it with the roll paper belt included with your printer See Using the rollpaper belt on page 4 12 If you do not resume printing afterward...

Page 145: ...r computer contact your dealer Make sure that EPSON USB Printer Devices appears in the Device Manager menu If you canceled the plug and play driver installation before the procedure was completed eith...

Page 146: ...plus sign beside Other devices to view the installed devices If USB Printer appears under Other devices the USB printer device driver is not installed correctly If EPSON Stylus Pro 7000 appears the p...

Page 147: ...appears click OK Then click OK to close the Properties window 6 Unplug the USB cable from the printer then follow the instructions as described in Setting up the Printer with Your Computer in the Star...

Page 148: ...sing the Add Remove Programs utility in the Control Panel then uninstall EPSON USB Printer Devices Next reinstall the software as described in the Startup Guide If EPSON USB Printer Devices is not reg...

Page 149: ...rea A 3 Mechanical A 5 Electrical A 5 Environmental A 6 Initialization A 7 Safety approvals A 7 Paper A 8 Ink cartridges A 10 System Requirements A 12 For using your printer with a PC A 12 For using y...

Page 150: ...nting method On demand ink jet Nozzle configuration Black 64 nozzles Color 64 nozzles 5 cyan magenta yellow lightcyan light magenta Character Pitch Printing Column 10 cpi 237 Horizontal resolution Pri...

Page 151: ...aper and cut sheets Resolution Maximum 1440 720 dpi Print direction Bidirectional Control code ESC P Raster Line spacing 1 6 inch or programmable in 1 360 inch increments Paper feed speed 200 10 mm se...

Page 152: ...printed A For roll paper the minimum top margin is 3 0 mm 0 12 For cut sheets the minimum top margin is 3 0 mm 0 12 B L For roll paper the minimum left margin is 3 0 mm 0 12 For cut sheets the minimu...

Page 153: ...Dimensions printing Width 1 100 mm 43 31 inches Depth 572 mm 22 52 inches Height 560 mm 22 05 inches Weight 43 5 kg 95 8 lb without the ink cartridges 120 V Model 220 240 V Model Input voltage range...

Page 154: ...perational conditions temperature and humidity Temperature Operation Storage Transit 10 to 35 C 50 to 95 F 20 to 40 C 4 to 104 F 20 to 60 C 4 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Hum...

Page 155: ...zation when the ESC initialize the printer command is received The print buffer is cleared The printer returns to the default condition last set Panel button initialization by pressing the Pause butto...

Page 156: ...o the quality of any non EPSON brand or type of paper Always test paper samples before purchasing large quantities or printing large jobs U S model FCC part 15 subpart B class B CSA C108 8 class B Eur...

Page 157: ...papers distributed by EPSON Thickness for plain paper 0 08 to 0 5 mm 0 003 to 0 020 inches Weight for plain paper 64 g m 17 lb to 90 g m 24 lb Size B2 515 728 mm A1 594 841 mm Super A1 24 36 inches A...

Page 158: ...paper Ink cartridges Your printer accepts 110 ml ink cartridges Use paper under the following conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH EPSON Photo Quality Glossy Film should...

Page 159: ...covered by EPSON s warranties Do not use an ink cartridge if the expiration date has passed Print capacity Approx 28 pages A1 720 dpi 40 duty Approx 3 800 pages A4 360 dpi 5 duty Cartridge life 2 yea...

Page 160: ...s 98 pre installed PC equipped with a USB port and a shielded USB cable Your computer dealer can help you update your system if it does not meet these requirements Minimum system Recommended system i4...

Page 161: ...e are for printing on A1 594 841 mm size paper These requirements may vary depending on the size of the paper the type of application you are using and the complexity of the document you want to print...

Page 162: ...1284 compatibility mode Synchronization STROBE pulse Handshake timing BUSY and ACKNLG signals Signal level TTL compatible Connector 57 30360 Amphenol connector or equivalent Transmission mode IEEE 12...

Page 163: ...ECP mode Adaptable connector 57 30360 Amphenol connector or equivalent Synchronization Refer to the IEEE 1284 specification Handshaking Refer to the IEEE 1284 specification Signal level IEEE 1284 Lev...

Page 164: ...A 16 Product Information...

Page 165: ...s so they are always ready to be loaded in the printer To use optional spindles see Using Roll Paper on page 4 3 Stand You can place your printeron the optional Stand insteadofa desk When you assemble...

Page 166: ...equired to print graphics and image data Consumable products The following consumable products are available with your printer Paper cutter If the edge of the paper is not cut finely you can replace t...

Page 167: ...works well in your printer In addition EPSON offers specially designed media for ink jet printers to meet most high quality printing needs Ink cartridge Black T460011 Ink cartridge Cyan T463011 Ink ca...

Page 168: ...B S041156 EPSON Photo Quality Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper LTR S041062 S041029 EPSON Photo Quality Ink Jet Paper A3 S041068 S041045 EPSON Photo Quality Ink Jet P...

Page 169: ...availability of special media varies by country The names of some special media vary by country Use the product number to confirm the type of special media you need or have EPSON Poster Board Semiglos...

Page 170: ...6...

Page 171: ...Customer Information B 1 Appendix B Customer Information Customer Information B 2...

Page 172: ...for assistance Customer support will be able to help you much more quickly if you give them the following information Serial number of your printer The serial number label is on the back of the printe...

Page 173: ...he lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of information consisting of eight bits characters per inch cpi A meas...

Page 174: ...ructions to a computer peripheral to tell it what to do For example your printer driver accepts print data from your word processor application and sends instructions to the printer on how to print th...

Page 175: ...also halftones head alignment The operation to correct any misalignment of the print heads Vertical banding will be corrected head cleaning The operation to clean any clogged nozzles for correct prin...

Page 176: ...inting with only one color of ink which is generally black ink nozzle Fine tubes in the print head through which ink is sprayed on the page Print quality may decline if the print head nozzles are clog...

Page 177: ...printer to its defaults by turning the printer off and then back on resolution The number of dots per inch used to represent an image ROM Read Only Memory A portion of memory that can only be read and...

Page 178: ...rogram that allows you to check the printer s status subtractive colors Colors produced by pigments that absorb some colors of light and reflect others See also CMYK utility A program for carrying out...

Page 179: ...PRINTER SETTING MENU PLATEN GAP AUTO WIDE PAGE LINE ON OFF INTERFACE AUTO PARA USB OPTION PARA I F COMPAT ECP CODE PAGE PC437 PC850 ROLL MARG T B 15 MM 3 MM 15 MM PAPER SIZE CHK ON OFF PAPER ALIGN CHK...

Page 180: ...E F 10 to 0 INK LEFT Y E F to E F 10 to 0 CUTTER LIFE E F to E F TOTAL PRINTS nnnnnn WASTE INK E F to E F CR MOTOR E F to E F PF MOTOR E F to E F HEAD UNIT E F to E F CLEANER E F to E F PAPER CONFIG M...

Page 181: ...EAD ALIGNMENT MENU PAPER THICK STD 0 0 MM to 1 6 MM 0 1 mm step ADJUST PATT ALL 1 to 12 1 1 to 7 4 2 1 to 7 4 3 1 to 7 4 4 1 to 7 4 5 1 to 7 4 6 1 to 7 4 7 1 to 7 4 8 1 to 7 4 9 1 to 7 4 10 1 to 7 4 1...

Page 182: ...4 SelecType Menu List...

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