Epson Stylus PRO 7000, Reference Manual

Page: 123 / 182

Troubleshooting
6-1
Chapter 6
Troubleshooting
Printer Stops Printing Unexpectedly . . . . . . . . . . . . . . . . . . . . . . . 6-3
Head cleaning, ink charging, or ink drying is in progress . 6-3
An error has occurred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
The Printer does not Turn on or Stay on . . . . . . . . . . . . . . . . . . . . 6-7
The Printer Prints Nothing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
The printer is not connected to the computer correctly . . . 6-8
Your EPSON printer is not selected as the default printer. 6-8
Printer port setting does not match the printer connection port
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
The printer driver doesn’t have enough available memory (Mac-
intosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
The printer sounds like it is printing, but nothing prints. . 6-10
Printouts are Not What You Expected . . . . . . . . . . . . . . . . . . . . . . 6-10
Incorrect or garbled characters . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Incorrect margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Inverted image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Blank pages are printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Printed color differs from the color on the screen . . . . . . . . 6-12
Ruled lines shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Printouts have smears on bottom edges . . . . . . . . . . . . . . . . 6-13
Print Quality Could be Better . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Horizontal banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Vertical misalignment or banding . . . . . . . . . . . . . . . . . . . . . 6-14
Incorrect or missing colors . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Faint printout or gaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Blurry or smeared printout . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Color Documents Print in Black Only . . . . . . . . . . . . . . . . . . . . . . 6-17
Printing Could be Faster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Roll Paper Cannot be Cut. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18