Enviro S50I Owner'S Manual Download Page 55

55

Trouble Shooting

Probl

em

Ca

use

Sol

ut

ion

Che

ck

 (I

or

de

r of 

like

line

ss)

Diffi

cul

ty mo
unt
ing

 door

 fr

ame

Cur

ve

d g

lass 

not 
se

ate

d pr
ope
rly

Re

se

at g

lass 

Ful

ly t

ight

en 

front 
cur

ve

cla

mps
 be

for

e si

de

 cl

amps

Doo

r si

tting

 too

 hi

gh

Doo

r hooks 

not 
se

ating

 cor
re

ct

ly

Fol

low

 the

 2-st
ep 

pr

oce
dur
e usi
ng

 the

 di

ffe

re

nt

 re

cie

ve

r hook ste

ps

Bur
ne

r doe
sn’

t t

ur

on

IFC

 ON/OFF 

cir

cui

t is 

OP

EN 

Ensur
e ON/OFF 

cir

cui

t is 

com
pl

ete

 (ch
eck

 w

ith 

mul
time

ter

)

Che

ck

 the

 ON/OFF 

sw

itch,

 confi

rm 

“-”

 sy

mbo
l is 

pr

esse

dow
n

Che

ck

 for
 cont

inui

ty a

cr

oss

 bur
ne

r sw

itch

Re

mo

te si

gna

l not 
be

ing

 re

ce

ive

d

Ensur
e IFC
 is 

re

ce

iving

 re

mo

te com
ma

nds (audi

bl

e be

eps)

Re

-sync

 re

mo

te

**

Re

mo

te com
ma

nds ma

y ne

ed 

to 

be

 re

pe

ate

d

W

ea

k o

r d

ea

d r

em

ote b

att

er

ies

Che

ck

 for
 re

bl

ink

ing

 lig

ht

 on 
IFC

 (se
e "

IFC

 locke

out"
 be

low

)

No

 ca

ll for
 he

at

Ensur
e he

at ha

s be

en 

ca

lle

for

Che

ck

 the

rmo

stat 
se

tting

 is 

be

low

 se

t poi
nt

Che

ck

 thi

rd 

pa

rty

 fi

re

pl

ace

 cont

rol

 

Unr
espons

ive

 IFC

Ensur
e IFC
 is 

w

or

ki

ng

 cor
re

ct

ly

Che

ck

 ci

rcui

t br

ea

ke

r

*a

udi

bl

e be

eps confi

rms

 IFC
 is 

ge

tting

 pow
er 

Che

ck

 for
 120
VAC

 a

t IFC
 

Che

ck

 IFC
 fuse

Che

ck

 for
 re

bl

ink

ing

 lig

ht

 on 
IFC

 (se
e "

IFC

 e

rror

" t

roubl
eshoo
ting

 se

ct

ion

Probl

em w
ith 

pi

lot

Ensur
e pi

lot 

fla

me

 is 

ope
rat

iona
l

Se

e "

Pilot 

fla

me

 not 
lig

ht

ing

.." be

low

Pilot 

not 
att

empti
ng

 to

No

 ca

ll for
 he

at

Ensur
e he

at ha

s be

en 

ca

lle

for

Che

ck

 the

rmo

stat 
se

tting

 is 

be

low

 se

t poi
nt

spa
rk

Che

ck

 thi

rd 

pa

rty

 fi

re

pl

ace

 cont

rol

Locke
d out 

IFC

Re

se

t IFC

Se

e "

Unr
espons

ive

 fi

re

pl

ace

" be

low

Spa
rk 

sig

na

l int

err

upt
ted

Ensur
e com
pl

ete

 spa
rke

r ci

rcui

t

Che

ck

 e

lect

rode
 rod 

not 
shor
ting

 out 
on 

bur
ne

r pl

atfor

- a

djust 

rod 

onl

y i

f ne
ce

ssa

ry

Che

ck

 e

lect

rode
 w

ire

 not 
shor
ting

 out 
(e

spe
cia

lly

 a

t a

lumi
num 

pi

lot 

line

)

Che

ck

 or

ang

e e

lect

rode
 w

ire

 ha

s fi

rm 

conne

ct

ion 

at IFC

Che

ck

 pi

lot 

ele

ct

rode
 or

ient

ation 

to 

pi

lot 

hood 

- shoul

be

 no 
mo

re

 tha

1/

4"

 a

w

ay

Pilot 

fla

me

 not 
lig

ht

ing

 or

 

Ai

r in 

pi

lot 

ga

s l

ine

Pur

ge

 pi

lot 

ga

s l

ine

M

ay

 ta

ke

 a

 fe

w

 ig

ni

tion 

cy

cle

s for

 g

as 

to 

se

lf-pur
ge

 (ma
y ne

ed 

to 

ha

rd 

re

se

t IFC
 a

fte

r cy

cle

s)

w

ea

fla

me

 (has
 spa
rk 

at hood)

No

t e

nough

 g

as 

pr

essur
e

Ensur
e g

as i

s r

ea

chi

ng

 pi

lot

Che

ck

 g

as 

inl

et suppl

y a

nd 

pr

essur
e (se
e "

Ga

s C

onne

ct

ions"
)

Che

ck

 for
 com
pl

ete

 w

iring

 conne

ct

ions 
at v

alv

e (l

oo

for

 fa

ux

 conne

ct

ions)

Che

ck

 pi

lot 

is 

se

t-up for

 cor
re

ct

 fue
l-t

ype

Che

ck

 for
 pi

lot 

fla

me

 obstr

uct

ions 
(ty

pi

ca

lly

 bur
ne

r me
di

a)

Che

ck

 for
 de

br

is 

in 

pi

lot 

line

 a

t pi

lot 

he

ad 

(ty

pi

ca

lly

 pr

opa
ne

 uni
ts)

Che

ck

 pi

lot 

fla

me

 a

djustme

nt

 scr
ew

 on 
va

lve

Che

ck

 for
 pi

lot 

line

 le

ak 

- do 

you 

sm

ell g

as?

Pilot 

fla

me

 not 
sta

ying

 lit

cont
inuous da

ys w

ith 

no bur

ne

r ope
rat

ion

Re

-star
t fi

re

pl

ace

 usi
ng

 re

mo

te

Thi

s i

s nor

ma

l

Probl

em 

w

ith 

fla

me

 se

nsor
 ci

rcui

t

Ensur
e he

alt

hy

 fl

ame

 re

ct

ifica

tion

Ensur
e se

nsor
 hook i

s g

low

ing

 br

ight

 re

d

Che

ck

 for
 he

alt

hy

 pi

lot;

 e

nsur
e se

nsor
 hook i

s ful

ly e

ng

ul

fe

in 

fla

me

Che

ck

 se

nsor
 hook i

s not 
touchi

ng

 pi

lot 

hood

Che

ck

 w

hi

te se

nsor
 w

ire

 ha

s fi

rm 

conne

ct

ion 

w

ith 

IFC

Che

ck

 se

nsor
 hook for

 cor
rosi

on,

 fi

lm, 

or

 de

br

is

Che

ck

 pi

lot 

for

 he

alt

hl

y g

round (ch

eck

 pi

lot 

hood 

cont
inui

ty)

Ex

ha

ust

 Re

str

ict

or

 Se

tting

Ensur
e cor
re

ct

 e

xha

ust

 re

str

ict

ion 

se

tting

Se

e "

Ve

nt

ing

 C

onfi
gur

ation"

Fl

ame

 dr

oppi
ng

 out

Impr
ope
r fi

re

pl

ace

 se

tting

s

Ensur
e pr

ope
r fi

re

pl

ace

 se

tting

s

Che

ck

 e

xha

ust

 re

str

ict

or

 se

tting

; se

e "

Ve

nt

ing

 C

onfi
gur

ation"

(v

isua
l fl

ame

 pr

obl

ems

)

Che

ck

 ve

nt

ing

 confi
gur

ation i
s a

ppr
ov

ed

Che

ck

 for
 v

ent

ing

 obstr

uct

ions 
(incl

udi

ng

 a

t t

ermi

na

tion 

ca

p)

Che

ck

 pr

ima

ry a

ir se

tting

; se

e "

Prima

ry Ai

r Adj
ust

me

nt

"

W

ea

k or
 irr

atic 

pi

lot fl
ame

Ensur
e pi

lot 

fla

me

 is 

he

alt

hy

Che

ck

 fl

ame

 se

nsor
 ci

rcui

t; se

e "

Pilot 

fla

me

 not 
sta

ying

 lit

"

Env

ironm
ent

al condi
tions (wi

ndy
)

Fi

re

pl

ace

 a

djustme

nt

 ma
y be

 ne

ce

ssa

ry

Che

ck

 for
 a

ppr
ov

ed 

hi

gh-w
ind 

ter

mi

na

tion 

ca

p

Che

ck

 for
 pr

ope
r fi

re

pl

ace

 se

tting

s (se

e a

bov
e)

Adj
ust

 e

xha

ust

 re

str

ict

or

 onl
y i

f ne
ce

ssa

ry

Env

ironm
ent

al condi

tions 
(e

xtr

eme

 col
d)

Use
 "C

onti
nuous 

Pilot"

 mo
de

 (C

PI)

Thi

s w

ill he

lp 

the

 fi

re

pl

ace

 e

stabl
ish dr
aft

 w

he

fre

shl

y t

ur

ne

on

Fl

ame

 dr

oppi
ng

 out

No

t e

nough

 g

as 

suppl

y

Ensur
e pr

ope
r g

as 

flow

 a

nd 

pr

essur
e

Che

ck

 fue
l suppl

y a

nd 

ga

s te

st 

po

rts 

(se

e "

Ga

s C

onne

ct

ions"
)

(no 
visua
l pr

obl

ems

)

Probl

em w
ith 

pi

lot 

cir

cui

t

Ensur
e pi

lot 

is ope

rat

iona
l

Se

e "

Pilot 

fla

me

 not 
sta

ying

 lit

"

Fl

ame

 lift

ing

Too

 much pr

ima

ry a

ir

De

cr

ea

se

 pr

ima

ry a

ir by

 cl

osi

ng

 a

ir shut
ter

 (v

ent

ur

i)

Se

e "

Adj
ust

ing

 P

rima

ry Ai

r Se

tting

"

Ex

ha

ust

 re

str

ict

or

 se

tting

Impr
ope
r e

xha

ust

 re

str

ict

or

 se

tting

Se

e "

Ve

nt

ing

 C

onfi
gur

ation"
; a

djust 

onl

y i

f ne
ce

ssa

ry

Probl

em w
ith 

ve

nt

ing

 sy

ste

m

Ensur
e v

ent

ing

 sy

ste

is 

pr

ope
rly

 se

t-up

Che

ck

 for
 a

ppr
ov

ed 

hi

gh-w
ind 

ter

mi

na

tion 

ca

p

Che

ck

 ve

nt

ing

 confi
gur

ation i
s a

ppr
ov

ed

Che

ck

 for
 le

aks 

in 

ve

nt

ing

 sy

ste

m

Summary of Contents for S50I

Page 1: ...njury or loss of life Installation and service must be performed by a qualified installer service agency or the gas supplier Version Fran aise www enviro com fr html W A R R A N T Y R E G I S T R A T...

Page 2: ...plumber or gas fitter when installed within the Commonwealth of Massachusetts Other Massachusetts code requirements Flexible connector must not be longer than 36in a shut off valve must be installed o...

Page 3: ...t be performed by a qualified installer service agency or gas supplier This installation must conform to local codes or in the absence of local codes with the National Fuel Gas Code ANSI Z223 1 NFPA 5...

Page 4: ...ance And Service 15 Lifting the Top Plate 15 Safety Screen 16 Removing the Door Frame Skirt 17 Removing the Glass 18 Removing the Rear Chassis 19 Top Light Replacement 20 Optional Fan Replacement 50 4...

Page 5: ...ctrical Requirements 42 Top Plate Collar Installation 43 Rear Vent Conversion 43 Pedestal Installation 46 Relocating Gas Electrical 48 Mobile Home Installation 51 Secondary Installation 52 Log Set Ins...

Page 6: ...fire up When the unit is turned on for the first time it should be turned onto high without the fan on for the first 4 hours This will cure the paint logs gasket material and other products used in th...

Page 7: ...DESTAL 40 3 4 Figure 1 S50 Dimensions The rating label and lighting instruction booklet is located inside the unit The fireplace door frame must be removed for access Refer to page 17 for instructions...

Page 8: ...vice technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water TO TURN OFF GAS TO APPLIANCE 1 Set thermostat to lowest setting or...

Page 9: ...turned off this is more common with LP units Pilot Flame Quiet whisper while the pilot flame in on Fan Fan moving air during operation Gas Control Valve Dull click when turning on or off this is the v...

Page 10: ...grated Fireplace Controller IFC Supply voltage AC IN 120 V 60 Hz Battery Backup IN 6 Vdc 200mA four 1 5 V AA batteries Spark voltage frequency 10kV 1Hz Comfort modulating fan 120 V 60 Hz 2A Auxiliary...

Page 11: ...replace Controller Operating Procedure Initializing The System For The First Time Install the four 4 AA batteries into the IFC battery holder Note the polarity of the battery and insert into the batte...

Page 12: ...rmostat ON Figure 12 Remote Control Displays Set Temperature the Up or Down Arrow Keys until the desired set temperature is displayed on the LCD screen of the Transmitter Smart Thermostat Transmitter...

Page 13: ...ol The firebox toplight can be controlled with the Transmitter The light is non adjustable but can be turned on and off as desired To control the top light press the MODE key Figure 5 to index to the...

Page 14: ...for the First Time on page 11 Routine Maintenance At least once a year run through the following procedures to ensure the system is clean and working properly Check the burner to see if all the ports...

Page 15: ...servicing Lift the top plate upwards until the hinge arms can both be pulled com pletely outward simultaneously see Figure 19 and Figure 20 below WARNING Use a helper to support the top plate until t...

Page 16: ...n place it is important to be very careful when removing attaching the safety screen as to not scratch or chip the paint Screen Attachment Hooks Safety Screen Positioning The two upper side hooks moun...

Page 17: ...it may be easier to mount one side first then the other Once all hooks are engaged in their respective slots push in one side of the door frame top and bottom until the hooks drop into the section 2...

Page 18: ...e 29 Shimmy the glass forward then grab it top and bottom by hand and carefully remove WARNING No substitute materials or parts can be used ONLY glass supplied from the manufacturer may be used replac...

Page 19: ...rews using a 5 16 socket see Figure 30 There are two spacers at the bottom on the backside that support the rear chassis weight see Figure 31 The chassis will pivot backwards once fully detached 4 Lif...

Page 20: ...tion never to touch the bulb with bare fingers Use the foam sleeve provided to handle the bulb or wear clean gloves Reassemble top light in the reverse order attach spring clip to glass before reclipp...

Page 21: ...unit Figure 36 Fan Removal Top Down View Replacing Trim Parts All powder coated trim pieces on the S50 can be removed and replaced if damaged This section will go over how to remove these pieces from...

Page 22: ...o the Removing the Rear Chassis section of page 19 Remove the six 6 nuts retaining the rear skirt using a 3 32 or 9mm socket see Figure 30 Figure 39 Rear Skirt Removal Top Plate Fascia Band First remo...

Page 23: ...able to establish hinge stability Should the top plate need to be removed disconnect the cable retainer by removing the two T20 screws see Figure 42 WARNING Always ensure tensioned safety ca ble is at...

Page 24: ...and requirements of the authority having jurisdiction If the information in these instructions is not followed exactly a fire explosion or production of carbon monoxide may result causing property dam...

Page 25: ...kit Figure 46 c Re install the pilot head and tighten until it is back in the proper position Figure 47 6 Convert the burner orifice a Remove the main burner orifices with a 1 2 deep socket b Put a b...

Page 26: ...confirm the flame properly covers both the thermocouple and thermopile Should the pilot require adjustment turn the adjustment screw clockwise to decrease or counterclockwise to increase until the co...

Page 27: ...vice A Side Wall to Edge of unit 12 30 5 cm B Side Wall to Center of unit 22 55 9 cm C Back Wall to Edge of unit 3 7 6 cm D Back Wall to Center of unit 13 33 0 cm E Ceiling to unit 16 40 6 cm F Floor...

Page 28: ...ading into a vertical or horizontal termination cap The flue collar of this model will fit inside of a standard 4 x 6 5 8 vent and must be either correctly interlocked or fastened with three screws di...

Page 29: ...6DVA FF 4F Flat flashing 46DVA VCH SVT High wind vertical termination 4DHCS 4DT HC 46DVA HC HT High wind horizontal termination 4DT HKA 4DT HKB 46DVA KHC 4HTK Horizontal 4DT CCKA 46DVA KCA 4CA6 Chimne...

Page 30: ...arance from permanently closed window to prevent condensation D 18 in 45 7 cm Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 ft 60 cm from center...

Page 31: ...Using a 7 16 socket rotate the restrictor CLOCKWISE until the desired setting is in line with the finger catch The proper setting is crucial for an efficient burn and best flame appearance It may be...

Page 32: ...ation Top Vent Refer to Table 6 and Figure 54 below for the minimum allowable top venting setup for the S50 Note When installing above minimum allowable venting any horizontal termination listed in Ta...

Page 33: ...ft 12 2m Any combination of rise and run can be used as long as it lays within the shaded areas of the following charts A total of three 3 90 elbows or six 6 45 elbows can be used as shown in Figure 5...

Page 34: ...TALLERS ONLY Top Vent Configuration Propane LP 2 1 22m 10 3 05m 15 4 57m 20 6 10m 2 1 22m 10 3 05m 20 6 10m 30 9 14m 40 12 19m See Minimum Venting Section for Details LP Top Vent Configurations Figure...

Page 35: ...Rear Vent Minimum Rear Vent Configurations Refer to Table 7 and Figure 57 below for the minimum allowable rear venting setup for the S50 Note ALL rear vent configurations require a snorkel style term...

Page 36: ...or 6 of run Figure 58 Rear Vent Corner Install Venting Top View ATTENTION When performing an LP Rear Vent Corner Install with 45 Elbow a DURAVENT 36 SNORKEL MUST BE USED No other brand venting can be...

Page 37: ...tween the wall and the vent termination The air gap prevents excessive heat from possibly melting the vinyl siding 5 Horizontal pipes must be supported every 3 feet 914 mm Plumber s all round strap wi...

Page 38: ...n the vent termination should be pointing up Run a bead of non hardening mastic around the edges of the vent cap to make a seal with the wall Ensure the proper clearances to combustibles have been mai...

Page 39: ...lashing to the roof with roofing nails Use a non hardening sealant between the uphill edge of the flashing and the roof Insure the roofing material overlaps the top edge of the flashing Verify that yo...

Page 40: ...ng should be framed to 10 254 mm x 10 254 mm inside dimensions in the same manner as shown in Figure 51 45 elbows x2 Wall strap Plumber s tape connected to wal strap 4 Any occupied areas above the fir...

Page 41: ...t edition of the National Fuel Gas Code ANSI Z223 1 The efficiency rating of this appliance is a product thermal efficiency rating determined under continuous operating conditions and was determined i...

Page 42: ...Code ANSI NFPA 70 or the Canadian Electrical Code CAN CSA C22 1 All electrical connections for the S50 are done internally and come pre wired directly from the factory Connect the supplied IEC power c...

Page 43: ...ng Top Plate on page 23 2 Remove the door frame and skirt from the unit see section Removing Door Frame Skirt on page 17 3 Remove the glass from the unit see section Removing Glass on page 18 4 Remove...

Page 44: ...removing the four 4 T20 screws see Figure 71 Be deli cate with the gasket you will be reusing this 9 Remove the outer and inner block off plates from the back of the unit and attach them to the top o...

Page 45: ...oth down around the perimeter to prevent damage to the chassis in case you ac cidently strike the painted surface 13 Install the two top plate blank supports and nuts included in the manual bag on the...

Page 46: ...o the cushion so there is easy access to its bottom Remove the four 4 leveling legs from the bottom of the unit see Figure 78 These levelling legs will be reinstalled on the pedestal Figure 79 Pole Pe...

Page 47: ...ck of Unit Figure 81 Pole Pedestal Anchor The pole pedestal comes with an anchor plate to help secure it to the floor see Figure 81 for geometry and orientation To install Mark desired center location...

Page 48: ...m the steel plate Make note of how the plug is wired as it will need to be rewired shortly after 3 Press the IEC outlet into the adapter plate included in the manual bag Refer to Figure 86 for proper...

Page 49: ...roper geometry and orien tation Re tighten jam screw and ensure ball valve is secure 4 Use appropriate thread sealant and connect the 1 2 elbow fitting included in the manual bag Orientate the fitting...

Page 50: ...rovide easier access Disconnect the rocker switch mount from the firebox as shown in Fig ure 94 There is a rectangular hole on top side of the wood pedestal near the front that the rocker switch mount...

Page 51: ...intained 1 4 Lag Bolts Securely Fastened Ground Wire Directly to Metal Chassis Flooring Steel Frame Pedestal Anchor Required Figure 97 Correct Mobile Home Installation Mobile Home Installation All S50...

Page 52: ...er the rear base screw head Pivot the log slightly counterclockwise Place shale and or vermiculite on either side on the log as desired See Figure 99 STEP 4 Place the divot underneath Log 4 over the f...

Page 53: ...ch onto Log 7 nicely See Figure 105 STEP 9 Continue placing shale and or vermiculite between the logs as de sired Do not cover up any air slots Figure 102 Step 6 Log 6 Figure 103 Step 7 Log 7 Note It...

Page 54: ...ction Removing the Glass on page 18 3 Place your burner media into the burner platform creating a thin layer that evenly covers the entire burner pan pat it down gently Note Ensure that the areas high...

Page 55: ...ve look for faux connections Check pilot is set up for correct fuel type Check for pilot flame obstructions typically burner media Check for debris in pilot line at pilot head typically propane units...

Page 56: ...system Ensure venting system is properly set up Check for approved high wind termination cap Check venting configuration is approved Check venting system for leaks Incorrect media placement Adjust bur...

Page 57: ...Support 50 4184 15 S50 Top Plate Fascia Band 50 4185 16 S50 Top Plate Hinge Left 50 4186 17 S50 Top Plate Hinge Right 50 4187 18 S50 Curved Glass 50 4188 19 S50 Door Frame Carrara White 50 4189 20 S50...

Page 58: ...58 Parts List 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 19 21 22 23 24 25 26 27 28 Figure 108 Parts List Diagram...

Page 59: ...ety screen mesh Exclusions An expanded list of exclusions is available at www enviro com help warranty html This warranty does not cover Damage as a result of improper usage or abuse Damage caused fro...

Page 60: ..._____________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy NATURAL GAS NAT PROPANE LPG INLET GAS PRESSURE _________in wc MAIN BURNER ORIFICE __________ DMS PIL...

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