Entrematic Ditec DAS107PLUS, User Manual

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9. Cleaning
To remove dust and dirt from the Ditec ENTREMATIC sliding door automations, use a
soft cloth or sponge with a delicate detergent.
To keep the surface in good condition, clean it once every four months.
Thoroughly clean the seal gaskets and brushes (where envisaged) at regular intervals.
• Do not use alkaline-based products; they may damage the aluminium and glass.
• Do not use high pressure water jets for cleaning; the automatic system, functions
selector switch and sensor may get damaged and water could penetrate into the
profiles.
• Do not use polishing detergents.
• Do not rub with abrasive products, as they could cause damage.
10. General accessories
The Ditec ENTREMATIC sliding door automations can be fitted with the following ac-
cessories (for a detailed description, contact your local ENTREMATIC Group branch).
• Opening sensors
• Safety sensors
• Function selector switches
• Electro-mechanical lock
• Photocells
11. Troubleshooting / alarms
Problem Solution
The door doesn't open and the
motor doesn't start up Check and change the functions selector switch settings.
Make sure there are no objects on the sensor's detection path.
Check the power supply switch inside the building.
The motor starts up, but the door
doesn't open Check any locks, releasing them if necessary.
Make sure there are no objects hindering the opening of the door.
The door doesn't close Check and change the functions selector switch settings.
Make sure there are no objects on the sensor's detection path.
The automation opens and closes
by itself Make sure there are no moving elements on the sensor's detection
area.
If the problem persists, contact the ENTREMATIC Customer Technical Service.