TROUBLESHOOTING
NOTE:
A Viewer software reset may be necessary in the
event of a power surge.
No power to the unit
Can you power the unit using the included AC adaptor?
Is the power supply properly connected to a surge protector or an
AC outlet? (page 15)
Video image on Computer screen is blurry not clear or
slow
Clean the LCD display and/or camera lens using a cleaning cloth.
Adjust the distance of the Transformer from your reading material or
adjust the handle angle as needed to improve image quality (focus)
Try selecting different color modes to improve image quality (See
Page 29)
Video image on LCD display is too bright/dark
The Transformer is designed to be used in moderate lighting
conditions, preferably indoors. Bright lighting (or direct sunlight)
may produce shadows and/or reduce visibility. Try moving to a
more shaded area to improve image quality.
Adjust the distance of the Transformer from your reading material or
adjust the angle of the handle as needed to improve image quality
(focus)
Try selecting different color modes to improve image quality
(See Page 29)
Chapter 7 Troubleshooting
36
NOTE:
Having programs running in the background of
your computer may affect the quality of the image and
response time.