Configura
Comfort 1
®
The following table gives possible problems that may occur when using the Configura® Comfort
1 Chair and possible solutions to the problem. After troubleshooting, if the chair shows signs of
incorrect performance do not use the product and contact Accora Customer Service:
Symptom
Possible Cause(s)
Action(s)
Chair does not
function when using
the hand control
Chair power cord not
plugged into mains socket
Plug the chair power cord into
a mains socket and switch on
Power socket plugged in but
socket not switched on
Switch the power socket on
Power cable and / or
chair cable not plugged
in to the transformer
Plug the power cable
and the chair cable into
the transformer
Power socket not functional
Check another appliance
using the power socket
Hand Control not plugged in
Contact Accora
Customer Service
Chair does not
fully recline
Chair too close to
wall or furniture
Move chair away from any
wall or furniture which is
impeding the chair movement.
Check for any damage to the
chair, wall and / or furniture
Chair does not fully
go down to the
upright position
Chair too close to
wall or furniture
Move the chair away from
any wall or furniture which is
impeding the chair movement
Check no objects are under the
chair stopping the movement
The user is
uncomfortablein
the chair
Chair position not
suitable for user
Change chair to a
comfortable position
Pillows not adjusted for comfort
Adjust pillows to make
the user comfortable
Configuration of chair
incorrect for user
Contact Occupational
Therapist to discuss
accessory options
